Engineering Structures Journal Jobs in Brooklyn Ny Flexible

CookUnity is growing at an extraordinary pace, with more than one million square feet of new facilities coming online in the next few years. Every 1% optimization in how we design and run our operations translates into millions of dollars saved and happier customers.

We are looking for our first senior technical individual contributor in manufacturinga proven process excellence leader who can bring a unifying, systems-level approach to food production. Today, our specialist teams (culinary, FSQA, procurement, operations, logistics, etc.) each contribute valuable solutions. This role will knit those perspectives together, ensuring that layouts, processes, and tools work as one integrated system built for scale.

This leader will act as both a strategic architect and a hands-on change agent, driving continuous improvement and operational excellence across all manufacturing sites. They will also hold ownership of integral recommendations to the CEO and COO on all operations and manufacturing design decisions.

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• Own high-impact, cross-functional projects that improve throughput, reduce costs, and optimize workflows across Culinary, Marketplace, Supply Chain, Fulfillment, and Logistics.
  
• Champion continuous improvement by deploying Lean and Six Sigma methodologies to eliminate waste, reduce variability, and drive productivity gains.
  
• Build and scale food manufacturing processes to support rapid company growth while maintaining uncompromising food safety and regulatory compliance.
  
• Apply plant-level expertise layouts, material flows, drainage/flooring design, utilities, regulatory standards to ensure world-class facility design and operations.
  
• Leverage data-driven insights and Six Sigma methodologies to prioritize and measure improvement initiatives.
  
• Partner with executive leadership to define and execute the long-term manufacturing strategy, including facilities design, automation, process design, and technology enablement.
  
• Develop, coach, and mentor high-performing manufacturing leaders, fostering a culture of safety, quality, ownership, and innovation.
  
• Act as a change leader, influencing cross-departmental alignment and ensuring seamless execution of projects across the broader organization.
  

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• Proven experience leading cross-functional initiatives with measurable impact on cost, throughput, and quality.
  
• Bachelors degree in Engineering, Operations, Supply Chain, or related field; advanced degree preferred.
  
• Experience in large-scale, structured environments (Fortune 500, CPG, high-volume manufacturing); startup/high-growth adaptability is a plus.
  
• 58 years of direct plant ownership experience, running production lines, full departments, or entire plants (depending on size).
  
• Demonstrated ownership of P&L for a plant, department, or business unit at some point in their career.
  
• Clear track record of driving efficiency, throughput, and operational improvements with measurable impact on cost, quality, and productivity.
  
• Strong leadership presence with the ability to balance hands-on operational problem-solving and strategic process design.
  
• Black Belt or Master Black Belt in Six Sigma (or equivalent process improvement certification) strongly preferred.
  
• Expertise in Lean Manufacturing, Kaizen, or related continuous improvement methodologies.
  
• Deep expertise in food manufacturing, CPG operations, or highly optimized process industries.
  
• Strong plant management exposure: materials, layouts, utilities, and regulatory compliance.
  

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• Reduction of manufacturing cost per meal while maintaining uncompromising quality and safety.
  
• Scalable systems and processes that enable CookUnity to double or triple output seamlessly.
  
• Integral recommendations to CEO and COO that drive company-wide decisions on manufacturing strategy.
  
• Cross-functional projects delivered on time, within scope, and with clear, measurable business results.
  
• A manufacturing team that is empowered, aligned, and operating at world-class standards.
  

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what were looking for, we invite you to explore:CookUnity's Leadership Principles The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, wed love to connect!

Health Insurance coverage

401k Plan

We grow, you grow: Stock Options Plan granted on Day 1

Eligible for a bi-annual performance bonus

Unlimited PTO

5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

Paid Family leave

Compassionate Leave: 3-5 days each time the need arises

A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

Wellness perks: access to fitness subsidies to build a healthy lifestyle

Personalized Spanish coach

Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

Location: Anywhere in country.

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

Our Financial Services EY EDGE practice is made up of a team of professionals providing dedicated tax technical services to both US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace.

The opportunity

EY's FSO EDGE Real Estate, Hospitality and Construction (RHC) practice provides comprehensive and specialized tax assistance tailored to the unique needs of our clients. You will work alongside our practice office professionals who are knowledgeable and experienced in a wide range of tax areas, processes, and compliance.

Your key responsibilities

A Services Manager in FSO EDGE RHC will be responsible for delivering and managing tax compliance and consulting work for clients. The objective is to recognize and identify problem areas and items that need to be addressed or escalated to ensure partnership taxation, REITs taxation and qualification, partnership allocations, and tax compliance are timely and accurately completed. You will work alongside practice office professional serving clients, based on their time demands, as one team.

Responsibilities include

• Consult with clients and demonstrate professional discretion by appropriately escalating complex tax and client relationship matters to senior management and subject-matter professionals, coordinating efforts, and managing expectations about timing of response and resolution
• Deliver and manage compliance and consulting delivery services to meet deadlines for client deliverables
• Ability to lead projects and work independently, with guidance in only the most complex situations
• Incumbent has specialized depth and/or breadth of expertise
• Support effective long-term client relationships by demonstrating your knowledge of the real estate, hospitality, and construction industry. communications with client tax liaisons, client administration teams, and client trust officers to gather required information, to share information to support informed decision-making, and obtain instruction or authorization necessary for timely, accurate production of tax information statements, tax returns and related reporting
• Manage engagement deliverables and team resources to achieve timely and accurate delivery of tax compliance services while effectively managing engagement economics
• Advise and provide direction on complex tax matters, set expectations, coordinate daily work activities, and assign tasks to staff and seniors.
• Review and evaluate the work of staff members to ensure accuracy, completeness, and compliance with relevant tax laws and regulations
• Provide effective leadership, formal and informal feedback, and coaching to team members

Skills and attributes for success

• Ability to recognize and identify problem areas that need to be addressed or escalated to ensure tax returns, tax research, tax accounting and other tax projects are timely and accurately completed
• Experience presenting in client conversations regarding complex or difficult topics
• Ability to break down complex tax projects into manageable components, analyze relevant information, and formulate client-centric solutions that comply with relevant laws and regulations
• Ability to manage multiple work assignments, team members and deadlines simultaneously

To qualify for the role you must have

• Bachelor's degree in Accounting, Finance, Business Administration, Tax, Law, or Economics
• Minimum of 5 years of experience in a professional services or tax services organization in the financial services industry
• Broad exposure to real estate tax technical and transaction skills, including partnership taxation, REITs taxation and qualification, partnership allocations, tax compliance, due diligence, acquisition/disposition planning and structuring
• Experience managing budgets, people, and projects
• Excellent teaming, leadership, organizational, and verbal/written communication skills
• Certified Public Accountant (CPA), Enrolled Agent (EA) or licensed attorney

What we look for

We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis.

Are you a proactive sales professional with strong connections in the architecture and design community? Eventscape is seeking a motivated A&D sales representative based in New York to drive our sales efforts and build impactful client relationships. This role offers you the opportunity to leverage your deep understanding of market potential in the region, generating leads and closing deals in the AEC sector. This role has a base salary, plus a commission structure. Eventscape is a global leader in custom architectural fabrication, committed to tackling challenging designs and pushing the boundaries of innovation. We specialize in engineering, fabricating, and installing cutting-edge projects for top architects, designers, developers, contractors, and artists.

With state-of-the-art machinery and a commitment to both traditional craftsmanship and advanced digital fabrication, Eventscape truly is an architectural toy factoryWe build things others can't.

The A&D Sales Representative position will:

• Explore new business opportunities and establish relationships with key industry players, both locally and internationally.
• Meet sales targets by generating new client revenue through proactive outreach, networking, and creative lead pursuit.
• Host presentations and lunch & learn events showcasing Eventscape's capabilities.
• Represent Eventscape at trade shows, industry gatherings, and networking events.
• Qualify potential projects quickly to ensure resources are allocated effectively.
• Report on industry and market trends and identify new opportunities.
• Answer questions and provide information about Eventscape's offerings to potential and existing clients.
• Create and deliver compelling project proposals to secure new clients.
• Work closely with the internal team to refine sales strategies.
• Continually expand your technical knowledge of material characteristics and applications.
• Travel as needed to build client relationships, deliver presentations, and engage in networking.
• Occasionally visit project sites during installations to ensure client satisfaction.
• Support the internal team with client requests, takeoffs, and bid submissions.

The ideal candidate will have:

• 3+ years of experience in sales related to architecture, design, or custom fabrication.
• Familiarity with industry terminology and practices for architects, builders, designers, engineers, and developers.
• Ability to build and maintain strong relationships with clients and industry professionals.
• Great interpersonal skills and a positive, professional demeanor.
• Demonstrated sales and negotiation success in architectural sales.
• Exceptional communication and presentation skills.
• Strong analytical skills for assessing risks and opportunities in proposals.
• Client-focused with effective networking skills.
• Proficient in Excel, Word, Outlook, and Adobe PDF.

If you're ready to make an impact in the architecture and design world and drive transformative growth, we want to hear from you. Apply now with your resume and a brief cover letter detailing your experience in sales and client relationship management in the AEC sector. Join us as we build the extraordinary.

For more information or if you need disability accommodation, contact human resources at (416) 231-8855. We wish to thank all applicants for their interest in Eventscape, but only those selected for an interview will be contacted. Eventscape is committed to fostering a workplace in which individual differences are recognized, appreciated, and respected. Eventscape will consider all qualified candidates and welcomes and encourages applications from people with disabilities. Accommodations are available for all stages of the selection process.

is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop.

Since launching in 2021, we've helped over 1,500 companies, including Netflix, Airbnb, and Block, run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use to restore services faster, stay aligned under pressure, and focus on building what matters.

We're a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. We've raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from world-class technology companies.

Our Enterprise Sales team is made up of seasoned SaaS sales professionals who thrive on closing complex deals and building lasting relationships. They aren't just salespeople - they're strategic partners, product evangelists, and problem solvers all rolled into one.

We're looking for experienced sales professionals who can navigate the intricacies of enterprise sales cycles, articulate our value proposition to C-level executives, and consistently exceed targets.

This role is for someone with proven experience strategically acquiring and growing major enterprise accounts. If you're inspired by the chance to influence how the world's leading brands transform their incident management practices with AI-driven solutions, you'll fit right in and help shape our continued growth within the Enterprise segment.

Intercom, Etsy, Miro, HashiCorp and StubHub are just a few of our loving customer base that is growing by the day.

• Joining a VC-backed start-up to build a new category with a product that has strong market fit and the ability to modernize how large enterprises approach incident management.
• Acquiring and growing our largest enterprise accounts by demonstrating exceptional planning, discipline, creativity, and determination.
• Delivering impactful product demos, gathering customer feedback, and collaborating with product teams to drive innovation and solve unique enterprise-specific challenges.
• Working as a team to continuously improve enterprise focused sales processes, drive positive change, and maintain adaptability in a fast-paced, growth-oriented environment.
• Partnering with colleagues where sales isn't an afterthought but a central focus of the business strategy, and something we believe will ultimately drive the company's success.

• Extensive enterprise sales experience selling to technical stakeholders, demonstrated through successful acquisition and expansion of Fortune 500 customers.
• Proven track record of securing new business deals with $1-5M+ ACV, navigating ambiguous organizational structures with multiple decision makers and complex procurement processes.
• Exceptional strategic prospecting experience, with an extensive track record of orchestrating creative strategies to break into major accounts.
• Exceptional ability to craft compelling business cases with prospects and customers, building consensus across stakeholders and developing strong internal champions.
• Comfort working in a dynamic, fast-paced environment, managing ambiguity, and proactively driving initiatives forward to win as a team.

We're building a place where great people can do their best workand that means looking after you and your family with benefits that support health and personal growth.

• Market leading private medical insurance
• Generous parental leave
• First Friday of the month off
• Generous annual leave/PTO allowance
• Competitive salary and equity
• Remote working and personal development budget
• Enhanced pension/401k

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.

As a Ground Maintenance Technician (GMT) in a stationary role, you will be a part of Delta's Ground Support Equipment team. A GMT (Stationary) specializes in completing repairs and utilizes preventive maintenance on motors and controls, Programmable Logic Controllers (PLC), pneumatic systems, conveyor systems, and machine shop equipment. The ideal candidate is proficient in the use of diagrams, sketches, operations manuals, manufacturer's instructions, and engineering specifications to resolve malfunctions and maintain equipment.

Summary of responsibilities:

• Locates sources of problems by observing mechanical devices in operation and repair with precision measuring and testing instruments.
• Determines changes in dimensional requirements of parts by inspecting used parts and using rulers, calipers, micrometers, and other measuring instruments.
• Ensures the proper functioning of mechanical, electro-mechanical, and electronic equipment by troubleshooting, repairing, maintaining, and calibrating industrial equipment and test equipment throughout Stationary GSE in accordance with approved manuals and procedures.
• Maintains equipment, parts, and supplies inventories by checking stock to log inventory levels; anticipating need; placing and expediting orders; and verifying receipt.
• Prepares maintenance reports by collecting, analyzing, and summarizing information and trends.

Qualified candidates must also possess at least one of the following:

• Electrical/Relay knowledge: Understanding and proficiency in repairing 12 to 50 VAC/DC control circuits, 120 VAC single-phase electrical circuits and control circuits, 480 VAC 3-phase electrical systems.
• PLC Controls/Network: Proficiency and knowledge of repairing PLC and the associated computer network systems. Allen Bradly PLCS, SLC 500, SLC 5000 and Micro Logix systems.
• Industrial Maintenance/Conveyor Systems/Passenger Loading Bridges (PLB): Knowledge of system operations for PLB, system operation for conveyor systems and heavy equipment maintenance on hydraulics/electrical/mechanical on large industrial machinery.
• Industrial A/C refrigeration: Knowledge of high-pressure point-of-use pre-condition air systems, low-pressure glycol chiller systems, and repair and isolate system failures, as well as the related software for both high- and low-pressure control circuits systems.
• 400 Hz Generator/Inverter Ground Power: Strong understanding of electronic and electrical components and proficiency at identifying problems and repairing and rebuilding them. A background in 400 Hz, testing equipment as needed to perform repair/overhaul, and the ability to read electrical schematics and drawings are required. Familiarity with Jetpower II, Jetpower Plus, and CSI units. Experience operating passive and resistive load banks and working in an electronics environment.

Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta's recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta's recruitment team, you can contact

Internal Movement Eligibility

• Consistently prioritizes safety and security of self, others, and personal data.
• Embrace diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
• Must have a valid driver's license.
• Must be proficient in English.
• Ability to lift items weighing between 50 and 70 pounds.
• Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays.
• Completion of a two-year degree at a post-secondary technical school or have a minimum of three years of demonstrated ability.
• Must achieve a satisfactory score on entry tests structured to determine ability to perform required tasks.

• A detailed understanding of mechanical, electrical, hydraulic, and pneumatic subject areas.
• Ability to read, comprehend, and apply information found in technical documents, manuals, and schematics.
• Strong communication while working as a team and coordinating repairs with other GMTs and outside vendors.
• Respond to customers' needs with minimum direction and perform repairs in time-sensitive situations.

• Competitive salary, industry-leading profit sharing program, and performance incentives.
• 401(k) with generous company contributions up to 9%.
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
• LGA/JFK employees may be reimbursed up to $250/month for specific transportation expenses through the NYC Transit Reimbursement Program.
• 10 paid holidays per calendar year.
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
• Non-birthing parents are eligible for 2-weeks of paid parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
• Domestic and International space-available flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
• Recognition rewards and awards through the platform Unstoppable Together.
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Life Actuary Senior, you will lead advanced actuarial analyses and provide strategic insight into our reinsurance programs across Life and Annuity product portfolios.  This role combines deep technical expertise with strategic influence, supporting the optimization of reinsurance structures that manage risk, enhance capital efficiency, and drive long-term profitability.

This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.

What you'll do:

• Perform complex and often unique work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.
• Review laws and regulations to ensure all processes are compliant and provides recommendations for improvements. Monitor industry communications regarding potential changes to existing laws and regulations.
• Share knowledge with team members and serves as a key resource to entire team, including leadership, on escalated issues and navigates obstacles to deliver work product.
• Serve as a Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc.
• Lead a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas.
• Develop exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders.
• Identify and provides recommended solutions to business problems independently, often presenting recommendation to leadership.
• Maintain proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals.
• Identify critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends.
• Test impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years actuarial experience and attainment of Fellow within the Society of Actuaries; OR 12 years relevant actuarial experience and attainment of Associate within the Society of Actuaries.
• Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc.
• Experience leading a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas.
• Demonstrated experience preparing effective documentation, facilitating training and development, and presenting to various levels of management.

What sets you apart:

• Detailed knowledge of various types of reinsurance transactions both onshore and offshore spanning both block and new business flow transactions
• Experience evaluating the financial, capital, and risk implications of various reinsurance structures, including quota share, YRT, and coinsurance arrangements.
• Experience designing and implementing models to assess the impact of reinsurance under multiple economic and regulatory scenarios
• Experience collaborating with Finance, Risk, Product Development, and Reinsurance Operations teams to integrate reinsurance insights into pricing, financial planning, and business strategy
• Experience with preparing and communicating analyses and recommendations to senior management and external partners, including reinsurers and consultants
• Experience supporting treaty negotiations and term assessment through data-driven modeling and sensitivity analysis
• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $143,320 - $265,950.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.

Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).

Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses

This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.

Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.

As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.

Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.

Reporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.

Key responsibilities include:

• Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
• Schedule, reschedule, and confirm patient appointments accurately and efficiently
• Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
• Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
• Maintain strict compliance with HIPAA and patient privacy regulations
• Communicate with patients using a professional, empathetic, and service-oriented approach
• Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
• Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
• Contribute positively to a fast-paced, team-oriented environment
• Other duties assigned as deemed necessary by management

Required Skills/Abilities:

• Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
• Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
• Strong customer service mindset with the ability to communicate calmly and empathetically
• High attention to detail, including accurate written documentation and data entry
• Ability to follow established workflows, scripts, and policies consistently
• Comfort working in a high-volume, performance-driven call center environment
• Demonstrated reliability, punctuality, and consistent attendance
• Strong time-management skills and accountability in a remote setting
• Ability to work independently while remaining responsive and engaged with a team
• Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
• Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training

Education/Experience:

• 1-3 years of general customer database (CRM) experience.
• College education (completed degree or relevant coursework).
• 1-3 years of call center experience (preferred).
• Experience with making outbound sales/service calls (preferred).
• 1-5 years of experience within the healthcare industry (preferred).
• Bilingual preferred (Spanish)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Join our team at Johnson/Turner!

We are excited to add attorneys to our growing family law team!

• We answer the call.
• We do what(ever) it takes.
• We are bold innovators.
• We are optimistic.
• We are Friends-in-Law.
• We care about each other.

Do our core values speak to you? If so, we'd love to meet you.

We are particularly interested in candidates with 2+ years of experience in family law.

At our firm, you don't have to choose between doing great legal work and having a life outside of it. We combine high-level advocacy with a genuinely collaborative culture and a true commitment to work-life balance. We are incredibly proud to have received a 2025 Minneapolis/St. Paul Business Journal Best Places to Work award.

Our strong Team Approach means our attorneys spend their time doing the work attorneys are meant to do - craft legal arguments, devise creative strategies, analyze complicated facts and law, provide legal advice, persuade judicial officers & negotiate settlements.

We get to do this work with the support of a tremendous Team of professionals, collaborating to deliver top notch service to our clients. Our Team includes Sr. Paralegals who do the majority of initial drafting, Client Service Specialists who triage client calls and assist with document collection, a Life Coach who works with clients on the non-legal aspects of family law, Intake and Sales Professionals who meet with potential clients to sign them up for legal services, a Marketing Team who crafts and delivers our message to potential clients, an Accounting Team who works closely with clients to build successful payment plans and an IT and Innovation Team who ensures our technology runs seamlessly and reliably, and leads us with cutting edge solutions to keep us ahead.

We have a culture of learning - we host ongoing substantive & procedural legal training, professional development on leadership, communication, assertive advocacy, & relationship building with your team. Our Attorney & Paralegal Teams actively engage with one another literally daily to collaborate on complex issues and nuanced challenges.

We only consider candidates who are team players, who have positive attitudes, compassion for clients, a strong work ethic, and an enthusiasm for innovation.

We are a growing law firm that values our culture, strives for excellence, dreams big and has a lot of fun along the way.

Attorneys at Johnson/Turner Legal enjoy the following benefits:

• Better Compensation plan – Base salary, plus a formulaic monthly incentive plan based on performance metrics.
• You are supported by industry-leading training, systems, workflows, software and automation - all making you a better lawyer.
• Your clients will be provided to you. You have no sales and marketing responsibilities – so you can keep your focus on serving clients and practicing law well.
• No hourly billing – our cases are handled with flat fee packages of service.
• You are part of a Team that is second to none.

Pay: From $95,000.00 per year, and commensurate with experience

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Twin Cities Metro Area, Duluth Area, Rochester Area