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Guest Experience Ambassador

TAV Operation Services Virginia, United States (On-site IAD Airport)

We are proud to be a leading global operator in the non-aeronautical airport services sector. With a presence in 41 airports across 19 countries, we manage 88 luxurious lounges worldwide, offering an exceptional range of premium services tailored for discerning travelers. We’re on the lookout for a passionate Guest Experience Ambassador to join our dynamic team

Purpose of Role

To carry out send-off, welcoming, escorting, loyalty program processes, fast pass and lounge services in the relevant terminals in a complete, in order to maintain and increase the company's service quality, customer satisfaction and in accordance with the procedures.

Responsibilities

• To provide passengers with welcoming, meet and greet, fast pass and loyalty program operation services in accordance with the determined rules and procedures in order to ensure customer satisfaction.
• Deliver Outstanding Customer Service: Consistently provide a superior standard of customer service to all passengers
• To supervise and control the fixtures at the service points, to provide the necessary notifications in case of malfunction and to follow the solution, to report to superiors, to ensure the order and cleanliness of the service points.
• Confirm Eligibility and Manage Registration Procedures: Confirm guest eligibility for lounge access and conduct the registration process. Issue invoices to guests as required. Ensure precise recording and reconciliation of all transactions and passenger counts within the online systems. At the end of each day, submit passenger counts and associated documentation, including bank slips and vouchers, to the appropriate departments Display Excellent Communication Abilities: Exhibit outstanding communication proficiency and consistently demonstrate an ability to engage effectively with others. Maintain flexibility and patience when interacting with guests.
• Respond to Complaints Immediately: Address any complaints or issues without delay, and communicate pertinent information or concerns directly to a supervisor

Qualifications:

Education: Associate Degree

Total Professional Experience: 2 Years +

Language: English / Good level of ability to prepare reports for overseas locations

Computer: Experienced in MS Office applications

MedStar Health is looking for a Physical Therapist (Outpatient Neuro) to join our team at Therapy - Marymount!

The ideal candidate will be a licensed physical therapist with professional competency as a general practitioner in physical therapy; demonstrated use of varied evaluation and treatment approaches; customer service skills for interacting with patients, including communicating with patients and family members of diverse ages and backgrounds; and effective communication.

The Physical Therapist provides physical therapy services to patients, to include but not limited to screening and evaluation, treatment planning, treatment implementation, treatment re-assessment and revision, patient/client re-evaluation, discharge planning, and documentation in a variety of settings. The Physical Therapist participates as requested in program planning and protocol development and assists the team in meeting established goals.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the Healthiest Maryland Businesses. Apply today and learn how MedStar Health can be your next great career move!

Primary Duties:

• Provides evaluation services including review of pertinent historical information, performance of specific assessments, and determination of recommendations and documentation of results. Explains evaluation findings and treatment plan to patient and family and incorporates patient and family in the goals setting.

• Demonstrates proficiency in implementation of treatment protocols based upon evaluation findings, the patient's presentation, and the evolving health care environment. Consults with other healthcare professionals as indicated. Recognizes and documents changes in patient's condition requiring modification of the plan of care and/or the need for medical/rehabilitation consultation.

• Completes appropriate discharge planning and follow-up care. Accurately and timely documents and charges for patient care activities considering our evolving health care environment, painting a clear picture of the patient's course of care including focused initial evaluation/plan of care that establishes baseline and goals, daily encounter notes, interim progress summaries, and discharge evaluation.

• Demonstrates effective time management and meets productivity expectations. Manage an accurate schedule. Demonstrates a professional commitment to provide frictionless patient access to care through flexibility, adaptability, creativity, and actions/behaviors that display empathy in our patient consumer driven environment.

• Takes initiative in pursuing and directing continuing education for professional growth and competency for self and organization. Serves as a clinical instructor to assign students. Assists with orientation and mentoring of inexperienced staff, students, volunteers, and technicians.

Qualifications:

• Bachelor's, Master's, or Doctoral degree in Physical Therapy.

• Graduate of an accredited school of Physical Therapy.

• Maryland, District of Columbia (DC), and/or Virginia licensure required as deemed necessary for your specific location(s).

• American Heart Association's BLS (Basic Life Support) for Healthcare Providers CPR (Cardiac Pulmonary Resuscitation) certification.

MedStar Health is looking for a Physical Therapist (Outpatient Neuro) to join our team at Therapy - Marymount!

The ideal candidate will be a licensed physical therapist with professional competency as a general practitioner in physical therapy; demonstrated use of varied evaluation and treatment approaches; customer service skills for interacting with patients, including communicating with patients and family members of diverse ages and backgrounds; and effective communication.

The Physical Therapist provides physical therapy services to patients, to include but not limited to screening and evaluation, treatment planning, treatment implementation, treatment re-assessment and revision, patient/client re-evaluation, discharge planning, and documentation in a variety of settings. The Physical Therapist participates as requested in program planning and protocol development and assists the team in meeting established goals.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the Healthiest Maryland Businesses. Apply today and learn how MedStar Health can be your next great career move!

Primary Duties:

• Provides evaluation services including review of pertinent historical information, performance of specific assessments, and determination of recommendations and documentation of results. Explains evaluation findings and treatment plan to patient and family and incorporates patient and family in the goals setting.

• Demonstrates proficiency in implementation of treatment protocols based upon evaluation findings, the patient's presentation, and the evolving health care environment. Consults with other healthcare professionals as indicated. Recognizes and documents changes in patient's condition requiring modification of the plan of care and/or the need for medical/rehabilitation consultation.

• Completes appropriate discharge planning and follow-up care. Accurately and timely documents and charges for patient care activities considering our evolving health care environment, painting a clear picture of the patient's course of care including focused initial evaluation/plan of care that establishes baseline and goals, daily encounter notes, interim progress summaries, and discharge evaluation.

• Demonstrates effective time management and meets productivity expectations. Manage an accurate schedule. Demonstrates a professional commitment to provide frictionless patient access to care through flexibility, adaptability, creativity, and actions/behaviors that display empathy in our patient consumer driven environment.

• Takes initiative in pursuing and directing continuing education for professional growth and competency for self and organization. Serves as a clinical instructor to assign students. Assists with orientation and mentoring of inexperienced staff, students, volunteers, and technicians.

Qualifications:

• Bachelor's, Master's, or Doctoral degree in Physical Therapy.

• Graduate of an accredited school of Physical Therapy.

• Maryland, District of Columbia (DC), and/or Virginia licensure required as deemed necessary for your specific location(s).

• American Heart Association's BLS (Basic Life Support) for Healthcare Providers CPR (Cardiac Pulmonary Resuscitation) certification.

Physical Therapist Neuro

Parkinson's, MS, CVA, vestibular including BPPV and concussion care.

MedStar Health is looking for a Physical Therapist to join our team at Therapy - Marymount!

The ideal candidate will be a licensed physical therapist with professional competency as a general practitioner in physical therapy; demonstrated use of varied evaluation and treatment approaches; customer service skills for interacting with patients, including communicating with patients and family members of diverse ages and backgrounds; and effective communication.

The Physical Therapist provides physical therapy services to patients, to include but not limited to screening and evaluation, treatment planning, treatment implementation, treatment re-assessment and revision, patient/client re-evaluation, discharge planning, and documentation in a variety of settings. The Physical Therapist participates as requested in program planning and protocol development and assists the team in meeting established goals.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the Healthiest Maryland Businesses. Apply today and learn how MedStar Health can be your next great career move!

Primary Duties:

• Provides evaluation services including review of pertinent historical information, performance of specific assessments, and determination of recommendations and documentation of results. Explains evaluation findings and treatment plan to patient and family and incorporates patient and family in the goals setting.

• Demonstrates proficiency in implementation of treatment protocols based upon evaluation findings, the patient's presentation, and the evolving health care environment. Consults with other healthcare professionals as indicated. Recognizes and documents changes in patient's condition requiring modification of the plan of care and/or the need for medical/rehabilitation consultation.

• Completes appropriate discharge planning and follow-up care. Accurately and timely documents and charges for patient care activities considering our evolving health care environment, painting a clear picture of the patient's course of care including focused initial evaluation/plan of care that establishes baseline and goals, daily encounter notes, interim progress summaries, and discharge evaluation.

• Demonstrates effective time management and meets productivity expectations. Manage an accurate schedule. Demonstrates a professional commitment to provide frictionless patient access to care through flexibility, adaptability, creativity, and actions/behaviors that display empathy in our patient consumer driven environment.

• Takes initiative in pursuing and directing continuing education for professional growth and competency for self and organization. Serves as a clinical instructor to assign students. Assists with orientation and mentoring of inexperienced staff, students, volunteers, and technicians.

Qualifications:

• Bachelor's, Master's, or Doctoral degree in Physical Therapy.

• Graduate of an accredited school of Physical Therapy.

• Maryland, District of Columbia (DC), and/or Virginia licensure required as deemed necessary for your specific location(s).

• American Heart Association's BLS (Basic Life Support) for Healthcare Providers CPR (Cardiac Pulmonary Resuscitation) certification.

MedStar Health is looking for a Physical Therapist (Outpatient Neuro) to join our team at Therapy - Marymount!

The ideal candidate will be a licensed physical therapist with professional competency as a general practitioner in physical therapy; demonstrated use of varied evaluation and treatment approaches; customer service skills for interacting with patients, including communicating with patients and family members of diverse ages and backgrounds; and effective communication.

The Physical Therapist provides physical therapy services to patients, to include but not limited to screening and evaluation, treatment planning, treatment implementation, treatment re-assessment and revision, patient/client re-evaluation, discharge planning, and documentation in a variety of settings. The Physical Therapist participates as requested in program planning and protocol development and assists the team in meeting established goals.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the Healthiest Maryland Businesses. Apply today and learn how MedStar Health can be your next great career move!

Primary Duties:

• Provides evaluation services including review of pertinent historical information, performance of specific assessments, and determination of recommendations and documentation of results. Explains evaluation findings and treatment plan to patient and family and incorporates patient and family in the goals setting.

• Demonstrates proficiency in implementation of treatment protocols based upon evaluation findings, the patient's presentation, and the evolving health care environment. Consults with other healthcare professionals as indicated. Recognizes and documents changes in patient's condition requiring modification of the plan of care and/or the need for medical/rehabilitation consultation.

• Completes appropriate discharge planning and follow-up care. Accurately and timely documents and charges for patient care activities considering our evolving health care environment, painting a clear picture of the patient's course of care including focused initial evaluation/plan of care that establishes baseline and goals, daily encounter notes, interim progress summaries, and discharge evaluation.

• Demonstrates effective time management and meets productivity expectations. Manage an accurate schedule. Demonstrates a professional commitment to provide frictionless patient access to care through flexibility, adaptability, creativity, and actions/behaviors that display empathy in our patient consumer driven environment.

• Takes initiative in pursuing and directing continuing education for professional growth and competency for self and organization. Serves as a clinical instructor to assign students. Assists with orientation and mentoring of inexperienced staff, students, volunteers, and technicians.

Qualifications:

• Bachelor's, Master's, or Doctoral degree in Physical Therapy.

• Graduate of an accredited school of Physical Therapy.

• Maryland, District of Columbia (DC), and/or Virginia licensure required as deemed necessary for your specific location(s).

• American Heart Association's BLS (Basic Life Support) for Healthcare Providers CPR (Cardiac Pulmonary Resuscitation) certification.

Physical Therapist Neuro

Parkinson's, MS, CVA, vestibular including BPPV and concussion care.

MedStar Health is looking for a Physical Therapist to join our team at Therapy - Marymount!

The ideal candidate will be a licensed physical therapist with professional competency as a general practitioner in physical therapy; demonstrated use of varied evaluation and treatment approaches; customer service skills for interacting with patients, including communicating with patients and family members of diverse ages and backgrounds; and effective communication.

The Physical Therapist provides physical therapy services to patients, to include but not limited to screening and evaluation, treatment planning, treatment implementation, treatment re-assessment and revision, patient/client re-evaluation, discharge planning, and documentation in a variety of settings. The Physical Therapist participates as requested in program planning and protocol development and assists the team in meeting established goals.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the Healthiest Maryland Businesses. Apply today and learn how MedStar Health can be your next great career move!

Primary Duties:

• Provides evaluation services including review of pertinent historical information, performance of specific assessments, and determination of recommendations and documentation of results. Explains evaluation findings and treatment plan to patient and family and incorporates patient and family in the goals setting.

• Demonstrates proficiency in implementation of treatment protocols based upon evaluation findings, the patient's presentation, and the evolving health care environment. Consults with other healthcare professionals as indicated. Recognizes and documents changes in patient's condition requiring modification of the plan of care and/or the need for medical/rehabilitation consultation.

• Completes appropriate discharge planning and follow-up care. Accurately and timely documents and charges for patient care activities considering our evolving health care environment, painting a clear picture of the patient's course of care including focused initial evaluation/plan of care that establishes baseline and goals, daily encounter notes, interim progress summaries, and discharge evaluation.

• Demonstrates effective time management and meets productivity expectations. Manage an accurate schedule. Demonstrates a professional commitment to provide frictionless patient access to care through flexibility, adaptability, creativity, and actions/behaviors that display empathy in our patient consumer driven environment.

• Takes initiative in pursuing and directing continuing education for professional growth and competency for self and organization. Serves as a clinical instructor to assign students. Assists with orientation and mentoring of inexperienced staff, students, volunteers, and technicians.

Qualifications:

• Bachelor's, Master's, or Doctoral degree in Physical Therapy.

• Graduate of an accredited school of Physical Therapy.

• Maryland, District of Columbia (DC), and/or Virginia licensure required as deemed necessary for your specific location(s).

• American Heart Association's BLS (Basic Life Support) for Healthcare Providers CPR (Cardiac Pulmonary Resuscitation) certification.

Physical Therapist Neuro

Parkinson's, MS, CVA, vestibular including BPPV and concussion care.

MedStar Health is looking for a Physical Therapist to join our team at Therapy - Marymount!

The ideal candidate will be a licensed physical therapist with professional competency as a general practitioner in physical therapy; demonstrated use of varied evaluation and treatment approaches; customer service skills for interacting with patients, including communicating with patients and family members of diverse ages and backgrounds; and effective communication.

The Physical Therapist provides physical therapy services to patients, to include but not limited to screening and evaluation, treatment planning, treatment implementation, treatment re-assessment and revision, patient/client re-evaluation, discharge planning, and documentation in a variety of settings. The Physical Therapist participates as requested in program planning and protocol development and assists the team in meeting established goals.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the Healthiest Maryland Businesses. Apply today and learn how MedStar Health can be your next great career move!

Primary Duties:

• Provides evaluation services including review of pertinent historical information, performance of specific assessments, and determination of recommendations and documentation of results. Explains evaluation findings and treatment plan to patient and family and incorporates patient and family in the goals setting.

• Demonstrates proficiency in implementation of treatment protocols based upon evaluation findings, the patient's presentation, and the evolving health care environment. Consults with other healthcare professionals as indicated. Recognizes and documents changes in patient's condition requiring modification of the plan of care and/or the need for medical/rehabilitation consultation.

• Completes appropriate discharge planning and follow-up care. Accurately and timely documents and charges for patient care activities considering our evolving health care environment, painting a clear picture of the patient's course of care including focused initial evaluation/plan of care that establishes baseline and goals, daily encounter notes, interim progress summaries, and discharge evaluation.

• Demonstrates effective time management and meets productivity expectations. Manage an accurate schedule. Demonstrates a professional commitment to provide frictionless patient access to care through flexibility, adaptability, creativity, and actions/behaviors that display empathy in our patient consumer driven environment.

• Takes initiative in pursuing and directing continuing education for professional growth and competency for self and organization. Serves as a clinical instructor to assign students. Assists with orientation and mentoring of inexperienced staff, students, volunteers, and technicians.

Qualifications:

• Bachelor's, Master's, or Doctoral degree in Physical Therapy.

• Graduate of an accredited school of Physical Therapy.

• Maryland, District of Columbia (DC), and/or Virginia licensure required as deemed necessary for your specific location(s).

• American Heart Association's BLS (Basic Life Support) for Healthcare Providers CPR (Cardiac Pulmonary Resuscitation) certification.