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Talent Acquisition Manager – AI Infrastructure & Engineering
San Francisco, California
Hybrid Working
We are expanding our global team and launching a new office in San Francisco.
WNTD is looking for an experienced Talent Acquisition Manager to join our Talent Solutions team and support the continued growth of AI infrastructure and accelerated compute platforms across North America.
This role will support one of the most significant AI infrastructure expansion programmes currently underway, focused on building next generation platforms powered by NVIDIA accelerated compute.
You will work closely with senior technical leaders to attract and hire talent across the full infrastructure stack including software engineering, AI platforms, GPU environments and large scale compute infrastructure.
This is a delivery focused role supporting high growth engineering programmes across AI infrastructure and cloud platforms.
The Role
You will lead hiring across multiple engineering disciplines spanning software engineering, AI infrastructure platforms and high performance compute environments.
Working closely with technical leadership and programme stakeholders, you will build pipelines of high quality candidates and manage fast moving hiring plans across several technical workstreams.
Key Responsibilities
• Build and manage talent pipelines across software engineering, AI infrastructure and GPU compute environments
• Proactively source talent across the United States through mapping, referrals and direct outreach
• Screen candidates for technical capability, experience and long term fit
• Partner with engineering leaders to define hiring priorities and role requirements
• Maintain clear tracking of hiring pipelines and delivery progress
• Support wider Talent Solutions activity during peak delivery phases
• Ensure a professional and consistent candidate experience
• Champion fair and inclusive hiring practices
Key Experience
• Proven experience hiring across complex engineering environments
• Strong track record building pipelines across software and infrastructure roles
• Comfortable engaging with technical stakeholders and discussing engineering topics
• Excellent communication and stakeholder management skills
• Strong organisation with the ability to manage multiple roles simultaneously
What We Offer
• Competitive salary and benefits
• Opportunity to support one of the fastest growing AI infrastructure build programmes globally
• Growth within a high performing delivery focused team
• Hybrid working model
• A collaborative culture that values ownership, pace and problem solving
Additional Requirements
• Ability to commute to the San Francisco office
• No visa sponsorship available
• Hybrid working model
Vice President of AI Infrastructure & Engineering
Reporting to: CEO
Position Overview
*Build and Overscale Training Platform:* Design and maintain high-performance training architecture supporting GPU clusters at the scale of tens of thousands of cards.
*Key Focus:* Establish a unified task scheduling and model management system (MLOps). All model training, checkpoint storage, and code version control must be exclusively conducted through this platform.
*Engineering-Led Data Governance:*
Develop end-to-end data processing pipelines covering cleansing, annotation, versioning, and secure storage.
*Key Focus:* Implement rigorous data access audit logs and data lineage tracking to ensure security and compliance of core data assets.
*Developer Experience as Control Mechanism:*
Maximize experimental efficiency through standardized toolchains, enabling researchers to focus solely on algorithm development without managing underlying configurations.
*Key Focus:* Codify “best practices” into reusable code templates.
*System Reliability and Disaster Recovery:*
Implement fault tolerance, automated model snapshot archiving, and continuity protocols to prevent loss of critical assets due to single points of failure (hardware or human).
Qualifications
*Background:* 10+ years in distributed systems, cloud computing, or high-performance computing (HPC), with prior experience in core infrastructure teams at leading firms such as Google, Meta, AWS, or NVIDIA.
*Mindset:* Exceptional engineering rigor with a focus on building stable, scalable systems rather than solely pursuing algorithmic innovation. Service-oriented attitude with a commitment to empowering top-tier scientists.
*Technical Skills:* Proficiency in orchestration systems such as Kubernetes, Ray, or Slurm; familiarity with PyTorch distributed training frameworks; deep understanding of data security and access control mechanisms.
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.
Production Engineering at Pinterest is an evolution of our Site Reliability Engineering organization blending a hybrid of systems and software engineering with a focus on scaling, resiliency, reliability, performance, and efficiency. Our organization accomplishes this through building & integrating software, increasing automation, and infusing our knowledge & best practices into our Platform products so we can scale our large distributed systems to keep our customers happy, and our Pinners inspired. We also do this by developing short and long term embedded engagements with our engineering partners to help remove barriers, up-level reliability & best practices, and maintain a high consistent bar for reliability in a fast paced ever changing environment. We are always on a mission to improve reliability while also increasing engineering velocity, reducing toil and KTLO impact for both ourselves and our customers: fast, efficient, quality - we will accomplish all three!
What you'll do:
- Lead our engineers to deliver on the biggest impact work across engineering to ensure we're infusing best practices into our products relating to reliability, scalability, performance and efficiency
- Drive technical architecture discussions; including being capable of driving and decision making for technology or applications that you have not had previous experience with
- Continuously assess your team's performance, address and coach under-performance, and recognize and promote high performance
- Create an inclusive and welcoming workplace where every team member feels valued and supported
- Foster an environment of open and honest communication, allowing team members to be safe to fail, encourage risk taking with a fail-fast mentality, and establish forums where they can share their ideas
- Empower engineers to develop their careers, matching their strengths with projects tailored to their skill levels, long-term skill development, personalities, and work styles
- Create an inspiring team charter and direction that align with the goals of the broader Production Engineering organization
- Develop strong partnerships with Product & Program Management partners across infrastructure by communicating a clear and impactful vision and priorities
- Establish team norms around planning, execution, and continuous improvement
What we're looking for:
- 3+ years experience managing teams within an SRE, Production Engineering or other Platform/Infrastructure organizations
- Customer obsession: Demonstrated ability to work cohesively and build relationships with partners across engineering disciplines and capable of influencing without authority
- Familiarity with the concepts and use cases for SDLC including SCM tools, Build platforms, test frameworks, CI/CD products
- Familiar with usage and high level architecture of data platform technologies such as relational databases, storage & caching, key value stores, time series data stores, etc.
- Strong domain expertise in reliability concepts and best practices with the ability to innovate and provide thought leadership and direction in this problem space
- Hands on familiarity with public cloud platforms such as AWS, GCP, or Azure
- Knowledge of Linux systems internals and networking
- Thrive in an environment with a lot of ambiguity with the ability to be self sufficient and ruthlessly prioritize the highest impact projects
- Infrastructure technologies such as Docker, Kubernetes, Tensorflow, ElasticSearch, ZooKeeper, and Infrastructure as code (e.g. Terraform, Puppet, Chef, Ansible, Salt, Fabric, etc)
- Heavy bias toward action; able to drive resolution and making quick decisions balancing being data driven along with leveraging your experience & judgement
In-Office Requirement Statement:
- We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
- This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
#LI-REMOTE
#LI-JT1
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$177,185—$364,795 USDOur Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please completethis formfor support.
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.
Sr. Engineering Manager, AI/ML Serving Platform
The AI/ML Serving Platform team provides foundational tools and infrastructure used by hundreds of AI/ML engineers across Pinterest, including recommendations, ads, visual search, growth/notifications, trust and safety. We aim to ensure that AI/ML systems are efficient, healthy (production-grade quality) and fast (for modelers to iterate upon).
Pinterest is seeking a Sr. Engineering Manager to lead the team that builds the serving and deployment infrastructure for all AI/ML models at Pinterest. Systems include:
- Ultra-high-performance C++ model inference engine for production recommendations and content ranking systems. TorchScript + CUDA Graph models on GPU inference, serving 500+M inferences/second.
- Production GenAI & LLM model inference stack for emerging use cases.
- Model routing, deployment, monitoring. Kubernetes-based provisioning.
- Feature fetching, caching, and logging
What you'll do
- Lead the team to deliver continual improvements in advanced model architectures, cost-efficient resource utilization, and AI/ML developer productivity.
- Set technical direction for the team based on company and org priorities
- Coach and develop talent on the team.
What we're looking for:
- Experience managing platform engineering teams with many cross-organizational customers
- Experience leading the development of large-scale distributed serving systems
- Experience with AI/ML inference technologies (e.g. PyTorch, TensorFlow) for online serving at Web scale
- Bachelor's degree in Computer Science, a related field or equivalent experience.
In-Office Requirement Statement:
- We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
- This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
#LI-REMOTE
#LI-AH2
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$208,592—$429,454 USDOur Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please completethis formfor support.
Fractal is a strategic AI partner to Fortune 500 companies, with a bold vision: to power every human decision in the enterprise. We believe the future belongs to organizations that combine human imagination with intelligent systems—and Fractalites are the ones building that future. As we scale our Technology, Media & Telecom (TMT) practice in the United States, we are looking for a senior, client-facing Head of Engineering to shape and deliver world-class Data & AI platforms for leading Technology, Media & Telecom organizations.
This is not a back-office engineering role. This is a consulting-led, client-facing engineering leadership position for someone who is equally comfortable whiteboarding architecture with principal engineers, rolling up their sleeves with delivery teams, and advising CIOs, CTOs, and CDOs in the boardroom.
Learn more at Fractal | Intelligence for Imagination.
Note: This position is not eligible for Immigration Sponsorship at this time.
About the Role
This is a four-axis leadership role requiring technical depth, executive presence, team leadership, and embedded delivery. You'll work directly with top technical and functional leaders at some of the largest TMT companies in the world.
As Head of Engineering for Fractal's Technology, Media & Telecom (TMT) vertical, you will personally shape the architecture of mission-critical AIML platforms, often in first-party tech stack, and develop/drive the team of ICs who bring them to life.
Responsibilities
Some engagements will look like a traditional advisory model. Others will look a lot more like Forward Deployed Engineering: your team embedded inside a client's engineering org, working within their first-party tech stack, shipping production code alongside their engineers, and earning influence through technical credibility, not org chart position.
You will need to be in the room when the technology roadmap needs to change. When a business pivot, a new regulation, or a technology shift forces a rethink mid-execution, you are the person who picks up the marker, walks to the whiteboard, and redraws the architecture in real time, credibly, for the CTO, and Principal Engineering leaders simultaneously.
Technical Depth (Hands-On Architecture)
- Own AI/Data platform architecture decisions — from Lakehouse design and real-time streaming to MLOps, LLMOps, and AgentOps pipelines in production
- Serve as the technical authority for Fractal's TMT engineering practice — defining standards, reviewing design, and holding the bar on reliability, scalability, and security
- Translate ambiguous business problems into concrete, buildable platform architectures — and stay close enough to execution to know when something is not working
- Drive the industrialization of GenAI: moving clients from proof-of-concept to enterprise-grade, governed, and observable AI systems
Executive Presence & Live Architectural Thinking
- Command the room with senior client leadership — CIOs, CTOs, CDOs, and their direct reports - as a peer, not a vendor
- Whiteboard new architectural directions on the spot: when a business pivot, acquisition, regulatory shift, or technology breakthrough forces a mid-execution rethink, you synthesize it into a credible, buildable path forward live, in the room, without needing a week to prepare a deck
- Translate between two worlds simultaneously: make the architecture legible to a CFO and rigorous enough to satisfy a principal engineer in the same session
- Shape client roadmaps at the strategic level; identifying where the current plan is under-ambitious, over-engineered, or misaligned with emerging AI capabilities, and steering accordingly
- Represent Fractal at the highest level of client relationship
Team Leadership (Building & Driving Senior ICs)
- Develop and lead a high-performing group of individual contributors. principally senior and staff engineers, ML engineers, and data platform engineers
- Create the engineering culture: rigorous delivery standards, architectural thinking, and a bias toward elegant, production-grade solutions over quick fixes
- Build leadership depth within the team, identifying principals who can own programs and grow into broader roles
- Partner across Fractal's global AI and engineering Capability functions to staff programs strategically and raise capability across the TMT practice
Forward-Deployed & Embedded Delivery
- Lead and run FDE-style engagements where your team operates inside the client's engineering environment
- Navigate and deliver within client-owned, first-party technology stacks: proprietary data platforms, internal ML infrastructure, custom orchestration systems, and bespoke toolchains that do not appear in any industry survey
- Adapt quickly to non-standard environments, understanding a client's internal platform deeply enough to extend it, integrate into it, and earn the trust of their engineering staff
- Balance the tension between what Fractal does best and what the client's stack demands, knowing when to bring pattern, when to adapt, and when to advocate for a better path
- Set the standards for how Fractal operates in deeply embedded engagements: how we onboard, document, transfer knowledge, and leave clients stronger than we found them
Candidate Profile
Technical Qualifications
TMT clients bring genuinely hard problems on both open and proprietary infrastructure. Expect to architect and oversee:
- GenAI systems: RAG architectures, LLM fine-tuning pipelines, agentic workflow orchestration, and LLMOps observability
- AI-powered products: personalization engines, churn prediction, content recommendation, and network fault detection
- Client-proprietary ML infrastructure: internal feature stores, custom model serving layers, bespoke experiment tracking systems, and first-party orchestration frameworks
- Cloud-native infrastructure across AWS, Azure, and GCP with enterprise-grade governance, security, and compliance baked in
- Real-time and event driven data pipelines (e.g. network telemetry)
- Modern Lakehouse platforms (Databricks, Snowflake, Delta Lake, Iceberg) at petabyte scale and proprietary data platform equivalents at leading tech-forward TMT organizations
Non-technical Qualifications
We are particularly interested in leaders from environments where engineering rigor, client accountability, executive presence, and AI depth all coexist including Forward Deployed Engineering, elite data/ML platform teams, and senior hyperscaler architecture practices.
- 15–20 years of experience spanning AI/data engineering and technical leadership with clear evidence of owning architecture at scale
- Deep hands-on experience deploying AI/ML/GenAI systems in production, in addition to advising on them
- Demonstrated executive presence: you have walked into a CTO or CDO review, redrawn the architecture based on new constraints, and left the room with alignment
- The ability to whiteboard fluently under pressure, synthesizing a team's in-flight work with a new business direction, making it rigorous enough for engineers and clear enough for executives, on the spot and without a rehearsal
- Experience operating within client-owned or non-standard technology stacks - you have learned a proprietary system, earned trust from skeptical internal engineers, and delivered production-grade results inside someone else's infrastructure
- A track record of leading senior engineers and building high-performance ML/engineering teams, including hiring, coaching, and developing principal-level ICs
- Direct executive engagement experience - you have influenced CIO/CTO/CDO decisions and can hold your own in a room with technical and non-technical stakeholders at once
- Strong cloud-native fluency across one or more hyperscalers, with genuine depth in data platform patterns (streaming, batch, Lakehouse, governance)
Strong Preferences
- Experience in TMT vertical — hi-tech, telco, media platforms, streaming infrastructure, ad tech, or content delivery at scale
- Prior work in FDE-style or embedded delivery models where your team shipped inside a client codebase and was evaluated by their engineering standards, not just deliverable milestones
- Comfort with the ambiguity of 1P stack environments: you have debugged undocumented internal tools, extended proprietary frameworks, and figured out how to make external expertise land inside a closed ecosystem
- A personal reputation for architectural clarity: the person colleagues call when a problem needs to be drawn, not just describe
- Contributions to the ML/AI community: open source, publications, conference talks, or influential architectural patterns
Who Thrives Here
The Fractalite mindset is curious, rigorous, and impact driven. You will thrive in this role if you:
- Enjoy being client-facing and accountable for outcomes.
- Are comfortable navigating ambiguity, scale, and complex stakeholder environments.
- Believe great platforms come from strong engineering culture plus disciplined execution.
- See AI not as a novelty, but as a core enterprise capability that must be engineered responsibly.
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Local candidates only. You must be a W2 employee and we can not work with third party clients.
Software Engineer – Generative AI Applications |
Company’s Early Clinical Development (ECD) team is looking for a Software Engineer to design and build next‑generation applications that integrate generative AI into clinical development workflows. You’ll work with AI scientists, full‑stack engineers, and cross‑functional partners to deliver innovative, user‑centric tools that support Clinical Science, Operations, Medical Writing, Regulatory, and Quality teams.
What You’ll Do
- Develop and deploy software that integrates LLMs and AI‑driven capabilities
- Build intuitive front‑end interfaces and scalable backend services
- Design and maintain RESTful APIs and deployment pipelines
- Write clean, well‑documented, testable code; participate in code reviews
- Stay current on AI/ML advancements and evaluate new technologies
- Collaborate with data scientists, engineers, and product teams to embed AI into clinical development tools
- Monitor production systems and optimize performance
Who You Are
- Full‑stack engineer with strong experience building AI‑enabled applications
- Deep understanding of modern AI/LLM capabilities, limitations, and best practices
- Strong communicator who can work across scientific and technical teams
Minimum Requirements
- Bachelor’s or Master’s in CS, Engineering, Math, or related field
- 5+ years full‑stack development experience
- Expertise with Vue.js or React, plus backend frameworks (FastAPI, Django, Flask, Next.js)
- 2+ years building or deploying AI/ML applications
- Experience with REST APIs, prompt engineering, and containerized workflows (Docker, Kubernetes)
- Strong automated testing skills (unittest, jest, Playwright)
- Familiarity with Agile development
- Experience with AWS, Snowflake, and scalable system design
- Experience integrating LLMs, RAG systems, or chatbots
Preferred
- Experience with LLM fine‑tuning, AI agents, HuggingFace, LangChain, TensorFlow, or PyTorch
- Experience with Office.js add‑ins, WebSockets, JWT, or CRDTs (Yjs)
- Background using NLP/LLMs on clinical text or knowledge of clinical development
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.
We're seeking an Engineering Manager to build and lead the next generation of Pinterest's big data storage platform. You'll grow and guide a team working with cutting-edge open source technologies-especially Apache Iceberg-operating at exabyte scale to power the data that helps Pinners discover and do what they love.
What you'll do:
- Own the technical vision and long-term roadmap of Pinterest's exabyte data lake storage
- Collaborate with stakeholders and partner teams across the organization to architect data lake storage and metadata management technologies to unlock big data and ML/AI innovations
- Drive engagement and collaboration with open source communities, such as Iceberg, Spark, and Flink, to effectively address our scaling challenges
- Act as a stalwart of technical quality and excellence on the team, ensuring the solutions we deliver have a high level of polish and reliability
What we're looking for:
- Bachelor's degree in a relevant field such as Computer Science, or equivalent experience
- 2+ years of management experience, or 3+ years tech lead experience in a 5+ person team
- 8+ years of relevant industry experience in leading the design of large scale & production distributed systems.
- Deep knowledge with building distributed systems.
- Strong cross-functional collaborator and communicator.
- Strong people development skills.
In-Office Requirement Statement:
- We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
- This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
#LI-HYBRID
#LI-AH2
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$177,185—$364,795 USDOur Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please completethis formfor support.
Job Description:
Mandatory to have working experience as SRE manager especially in Retail domain application support ( NOT CLOUD /DevOps)
Must have working knowledge on SRE principles such as Logs, metrics, availability metrics, uptime, ticket tracking, e-com services, ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan, SLA, SLI, SLO
Hands on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation in any observability tools Prefer DataDog or other tools such as Splunk/Dynatrace/ELK/Grafana). This engagement is a customer using Dynatrace,Splunk, PagerDuty hence it is good to have this expertise
Mandatory to have work experience in leading Level 2/Level 3 application support team based out of IND who provide 24x7 coverage.
Should know how to gather & communicate SRE requirement from customers and define SRE roadmap.
Working experience on how to gather requirements on health of applications, services to monitor, setting service levels.
Must have good knowledge on eCommerce platforms in microservice architecture, Sterling OMS , Retail Applications like XStore.
Should be able to lead P1 calls, brief about the P1 to customer, proactive in gathering leads/ customers into the P1 calls till RCA, PIR etc.
Should have knowledge on building process , framework by following ITSM principles, SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow/BMC Remedy)
Must know how to work with the Dev team, cross functional teams.
Should be able to generate WSR/MSR by extracting the tickets from ITSM platforms, present to customers and client leaders.
Manage overall SRE delivery, customer focus mindset , closely work with customer leaderships.
Preferred:
Be a client face at customer site collaborating with client leadership.
Ability to clearly communicate and understand a technical idea/concept.
Ability to work in a professional environment while interacting with peers and stakeholders, collaborating with offshore teams.
Excellent written and verbal communications skills.
Motivated, goal driven, influential, innovative, curious, and open minded, fun to work with, collaborator.
Capability to work with people in different time zones.
Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology.
Collaborate with cloud architecture, infrastructure team, project management team, and technology services, management team.
Create and maintain detailed documentation.
StrivePath is a fast-growing, premium college advisory firm serving high-achieving students nationwide. We combine structured long-term planning with admissions-level insight to guide families from early high school through applications.
We’re hiring a Senior Admissions Advisor with prior admissions committee experience at a nationally recognized or highly selective institution.
This is a part-time, remote role (evening availability preferred), with potential to expand over time.
⸻
What You’ll Do
• Lead initial strategy consultations with prospective families.
• Conduct brief follow-up clarification calls before contract decisions.
• Provide final “adcom-style” reviews of senior applications.
• Serve as a senior escalation and quality resource when needed.
You will not manage scheduling, contracts, or administrative follow-up — operations handles that.
⸻
Who You Are
• Former or current admissions committee member (file reader experience required).
• Experience evaluating applications at a competitive, holistic-review institution is required.
• Comfortable discussing holistic admissions strategy with discerning families.
• Clear, confident communicator with strong executive presence.
• Student-centered, ethical, and values-aligned.
• Interested in meaningful, flexible part-time advisory work.
Compensation is competitive and commensurate with experience.
To apply, please send your resume and a brief note outlining:
• Your admissions experience
• Your current availability
• Why this role appeals to you
Remote working/work at home options are available for this role.
As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business.
#experienceTTEC Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You’ll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.
Issue Clipper cards and add transit value to cards using a custom Point-of-Sale system Respond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.
Account for cash, commuter checks and credit/debit card payments completed during a shift.
What You Bring to the Role Bilingual in English and Mandarin Candidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.
Basic excel and computer knowledge Cash handling experience Handle and deescalate customer service situations What You Can Expect Part time
- 20-25 hours per week, 5 hours per shift Monday – Saturday (Saturdays are required) within the hours of 7am – 7pm, Saturdays are 9am-2pm Supportive of your career and professional development An inclusive culture and community-minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information.A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to Team Lead.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.