Engineering Structures Impact Factor Jobs in San Jose, CA
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Pilot—CBP Air Interdiction Agent
NEW RECRUITMENT AND RETENTION INCENTIVES!
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand–APPLY TODAY!
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW!
Duty Locations
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:
Southeast Region: Homestead, FL and CAMB: Aguadilla, PR
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX
Duties and Responsibilities
As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:
- Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
- Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
- Collecting, refining, and analyzing strategic and tactical intelligence.
- Supporting search and rescue and humanitarian efforts.
Salary and Benefits
Begin your career as an Air Interdiction Agent (AIA) and make up to $85,270 to - $110,846 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below).
Recruitment Incentive: New hires may be eligible to receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102. Eligibility will be determined by Human Resources.)
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).
- GS-11, 1st year annual pay - $106,588
- GS-12, 2nd year annual pay - $127,754
- GS-13, 3rd year annual pay - $151,918
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
- GS-11, 1st year annual pay - $115,115
- GS-12, 2nd year annual pay - $137,974
- GS-13, 3rd year annual pay - $164,071
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
- GS-11, 1st year annual pay - $127,906
- GS-12, 2nd year annual pay - $153,305
- GS-13, 3rd year annual pay - $182,302
Retention Incentive: Retention Incentive is contingent on eligibility. Eligibility will be determined by Human Resources.
- RI: Retention Incentive (25% for UAS Sites, Sierra Vista, AZ, Grand Forks, ND, San Angelo, TX)
- RI: Retention Incentive (25% for Key West, FL)
RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) and subordinate locations)
Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications
Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
- Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
- Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
- Developing strategies and coordinating aircraft and ground assets.
- Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
- Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums:
Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
- Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
- Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
- Helicopter Rated: Rotorcraft Helicopter with instrument rating.
- Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 4, 2026)
UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference Eligibility: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply
There Are Three Ways to Apply to Become an Air Interdiction Agent:
- Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at along with a copy of your resume; OR
- Apply on USAJOBS ; OR
- Apply on Airline Apps.
Stay Updated – Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
A respected employment defense law firm is seeking a talented Employment Defense Attorney to join its growing team. This is an excellent opportunity to work with a group of highly experienced attorneys who focus exclusively on representing employers in complex employment law matters.
The firm represents major national and regional employers in high-stakes employment litigation and counseling matters. Attorneys at the firm have backgrounds from top law schools and nationally recognized law firms, and the practice is known for its strong litigation results and strategic client advocacy.
This role offers the opportunity to work on sophisticated employment litigation matters while enjoying a collaborative environment and flexible work structure.
Responsibilities:
- Defend employers in employment-related litigation
- Handle cases involving discrimination, harassment, retaliation, wage & hour, and wrongful termination
- Manage single-plaintiff and complex employment litigation matters
- Conduct legal research, drafting, and motion practice
- Participate in depositions, hearings, mediations, and trial preparation
- Provide counseling to employers on compliance with state and federal employment laws
Qualifications:
- JD from an accredited law school
- Active California Bar license
- Experience in employment defense litigation preferred
Salary and Other Compensation:
The annual salary for this position is between $180,000 – $250,000. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements:
- medical insurance
- dental insurance
- vision insurance
- 401(k) match + retirement plan
- 3 weeks PTO
- performance-based bonus
Remote working/work at home options are available for this role.
Do you enjoy being part of a team and take pride in your continuous development of transformational leadership skills? Are you looking for an opportunity to further build your technical knowledge through interactive training and development programs?
As a Lead Plumbing Engineer, you will have the opportunity to leverage your design expertise to drive successful execution of commercial plumbing and process piping projects. The Lead Plumbing Engineering will play a crucial role in mentoring fellow engineers, spearheading coordination efforts, and ensuring the seamless execution of design tasks across our projects.
What you will do
- Perform detailed calculations related to plumbing systems, including waste/water/vent, pipe sizing, water heater/boiler sizing, pump sizing, friction loss, etc.
- Utilize engineering principles to ensure the construction of efficient and effective plumbing designs.
- Collaborate with internal and external teams to lead design coordination efforts.
- Develop and review equipment schedules and submittals.
- Perform drafting in CAD and Revit software’s to implement design standards for plumbing and process piping projects.
- Prepare Title 24 Acceptance documents and Cal-Green documentation.
- Ensure adherence to plumbing codes and regulations.
- Assist with LEED certifications and related documentation.
- Generate plumbing system layouts and engineering designs for prospective projects and secured jobs.
- Produce deliverables such as drawings and specifications related to plumbing and process piping systems.
- Collaborate with detailers to ensure consistency and constructable of Revit models and shop drawings.
- Provide guidance and mentorship to junior or entry level engineers, offering technical expertise and serving as a resource throughout various stages of design projects.
- Participate in ongoing training and development to enhance skills as a design professional and remain updated on current plumbing system, technology, and current drafting / modeling best practices.
- Participate in the preparation of all project closeout as-built drawings.
- Assists in the annual review process for Plumbing Engineers, providing valuable feedback to leadership for future goal setting and development.
- Represent the company as a design professional during project team design meetings.
- Maintain a commitment to excellence and always act in the best interest of Silicon Valley Mechanical.
- Support the Plumbing department with other tasks and projects as business requires.
Education, Skills & Experience
- Bachelor’s degree in mechanical engineering or similar field preferred.
- 6+ years of experience in commercial plumbing design, piping design or similar field required.
- Proven experience with plumbing process piping design preferred.
- Ability to evaluate, provide diagnosis and necessary solutions on existing systems preferred.
- Demonstrates proficiency in atypical systems in the plumbing industry preferred.
- Demonstrated experience interpreting CA plumbing, mechanical, fire, and building codes required.
- Possesses an EIT certification a plus.
- Proficient in MS Office (Word, Excel, and Outlook), AutoCAD, Revit, and Bluebeam highly preferred.
Compensation & Company Benefits Include
This is a full-time exempt salaried position. The compensation for this role is $120,000 - $180,000 annually and is based on experience and skillset.
Health: Medical / Dental / Vision / Life & Disability Insurance / FSA
Well-Being: Robust Maternity & Paternity Leave / EAP / Paid Holidays / PTO / Interactive Breakroom
Financial Wellness: 401k w/ Employer Contribution / Employee Referral Bonus / “Positive Pulse”
Community Investment: Volunteer Opportunities / Team Building Activities / Employee Activities
Physical Requirements
As a Lead Plumbing Engineer in the Mechanical Contracting Industry, there are certain physical requirements you should be aware of. These requirements ensure that you are capable of performing the necessary tasks safely and effectively. Reasonable accommodations may be provided to qualified applicants who may not be able to fulfil certain aspects of the role. The key physical requirements for this role are outlined below:
- This role may involve physical activity including walking, standing, and driving while moving around the office and visiting construction sites to assess plumbing systems.
- This role may require reviewing and interpreting architectural drawings, schematics, and other technical documents related to plumbing system design.
- This role may require the use of computer design software and other tools to create accurate and detailed plumbing system designs.
- This role may involve working at a desk, computer, or standing for prolonged periods of time.
- This role may require clear verbal and written communication skills to effectively collaborate with team members, clients, and contractors.
- This role may require the use of personal protective equipment (PPE) during job walks and site visits.
Who We Are:
At SVM, we are more than just a leading mechanical contractor specializing in design-build commercial HVAC, plumbing, piping, service/maintenance, and 24-hour emergency services. We’re a team dedicated to supporting the Bay Area, Sacramento, and Nevada regions with trusted expertise and an unwavering commitment to delivering exceptional experiences at every level.
Our success is built on a collaborative culture that values teamwork, innovation, and doing the right thing. We take pride in fostering an inclusive and welcoming environment where every team member feels supported, valued, and empowered to grow. At SVM, we believe our people are our greatest asset, and we prioritize their development, well-being, and success.
Our state-of-the-art fabrication facility reflects our dedication to quality and efficiency. By leveraging cutting-edge 3D design and manufacturing technology, we detail and fabricate ductwork, piping, and pre-skidded equipment to execute projects with precision and excellence.
At SVM, we don’t just focus on work—we focus on balance. We encourage a life-work approach that allows our team to thrive both personally and professionally. We are committed to helping our team members grow, stay curious, and work collaboratively to tackle any challenge. With the support of peers, managers, and executive leadership, our team is equipped to succeed and build meaningful careers.
The statements above reflect the general nature and level of work expected for this role. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to modify, add, or remove responsibilities as needed to meet business and organizational needs. Please sign below in acknowledgment and receipt of this document.
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we're shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person's unique healthcare needs. Join our team of thousands as we positively impact millionsone customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions:
- Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
- Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
- Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
- Supporting opening and closing store activities, when needed
- Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
- Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
- Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
Required Qualifications
- At least 16 years of age
- Physical Requirements:
- Remaining upright on the feet, particularly for sustained periods of time
- Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
- Visual Acuity - having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Preferred Qualifications
- Previous experience in a retail or customer service setting
Education
High School diploma or equivalent preferred but not required.
Anticipated Weekly Hours
25
Time Type
Part time
Pay Range
The typical pay range for this role is: $17.00 - $17.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Sequoia Living – San Francisco High-Rise Community
Sequoia Living is seeking an experienced, mission-driven Director of Environmental Services to lead operations in our high-rise community. This is a highly visible leadership role responsible for creating a safe, clean, efficient, and beautifully maintained environment for the residents who call our community home.
If you are a hands-on, solutions oriented facilities professional who thrives in a dynamic environment and you are passionate about leading teams, elevating service standards, and improving the daily lived experience of residents this is a unique opportunity to make a meaningful impact.
Experience in a CCRC, senior living, healthcare, assisted living, or hospital setting is required.
Why This Role Matters
As the Director of Environmental Services, you are the operational backbone of the community. You ensure residents live in a well-maintained, safe, and welcoming environment while leading a diverse and dedicated team across plant operations, maintenance, housekeeping, laundry, landscaping, safety, and construction oversight. Your work directly impacts resident experience, staff satisfaction, regulatory compliance, and long-term asset preservation.
What You’ll Do (Key Responsibilities)
Leadership & Department Oversight
- Lead all Environmental Services functions, including plant operations, maintenance, housekeeping, laundry, landscaping, and safety programs.
- Recruit, hire, mentor, and develop supervisors and frontline staff; foster a culture aligned with Sequoia Living’s Mission, Vision, Values, and Commitment to Inclusion.
- Manage administrative operations, staff schedules, training, coaching, and performance review processes.
Facility Operations & Maintenance
- Oversee the community’s preventative and corrective maintenance programs, ensuring compliance with all Federal, State, and local regulations (EPA, ADA, OSHA/OSHPD, Titles 8, 19, 22 & 24).
- Review maintenance projects, repairs, and inventory needs; recommend improvement plans to community leadership and the Director of Design & Construction.
- Ensure the community’s safety programs (Fire, Disaster, Emergency Response, Hazardous Materials Plans) are up-to-date and fully implemented.
- Train staff in safe work practices, including asbestos and industrial chemical handling.
Construction, Capital Projects & Renovations
- Manage capital project planning and execution, including apartment renovations, building upgrades, and major infrastructure improvements.
- Maintain computerized capital budget tools, plan expenditures, and ensure timely project completion.
- Solicit and evaluate contractor bids; manage vendor relationships, permits, and certificates of insurance.
Budgeting & Resource Management
- Prepare and manage operating and capital budgets; track expenses and ensure cost control.
- Oversee energy conservation and utility monitoring to optimize efficiency.
Resident & Community Engagement
- Serve as a responsive partner to residents and committees on maintenance needs and special projects.
- Communicate professionally and collaboratively with department heads, staff, vendors, regulatory bodies, and Sequoia Living leadership.
Risk, Safety & Compliance
- Act as the community’s Safety Coordinator: oversee workplace safety programs, ensure incident reporting, support workers’ compensation processes, and lead safety initiatives.
- Identify and report resident concerns related to physical, mental, or emotional well-being.
- Participate in on-call rotation and support emergency response as needed.
What You Bring (Qualifications)
Experience
- 6+ years of hands-on experience in environmental services, facilities management, plant operations, or maintenance preferably in healthcare, senior living, or a residential community.
- 3+ years of supervisory or management experience leading diverse teams.
- Prior experience with building systems (HVAC, boilers, refrigeration, electrical/mechanical systems, automation, and life/safety equipment).
- CCRC or healthcare environment experience strongly preferred.
Education
- High school diploma required; 2+ years of college or trade school coursework in engineering, facilities management, or environmental services preferred.
- Bachelor’s degree in Engineering, Facilities Management, or related field strongly preferred.
Key Knowledge & Skills
- Regulatory & Compliance: Deep understanding of building codes, construction regulations, OSHA/OSHPD, Titles 8, 19, 22 & 24, ADA, and environmental compliance.
- Technical Proficiency: Ability to read blueprints, technical manuals, and schematics; strong understanding of HVAC, plumbing, electrical, carpentry, and mechanical systems.
- Safety & Risk Management: Expertise in workplace safety, hazardous materials handling, emergency response, and risk mitigation.
- Operational Excellence: Skilled in housekeeping, maintenance, landscaping, sanitation, and environmental cleaning standards.
- Project Management: Strong planning, scheduling, and vendor management experience.
- Technology Skills: Proficient with Microsoft Office and capable of learning maintenance, inventory, and HR systems.
- Communication & Leadership: Collaborative, calm under pressure, resident-centered, and able to lead with empathy and professionalism.
Why Work at Sequoia Living?
- A mission-driven organization devoted to enriching the lives of older adults.
- An opportunity to lead a critical operations team in an established and respected nonprofit community.
- A collaborative culture where your expertise directly shapes resident safety, comfort, and quality of life.
- A role with variety, challenge, and the ability to influence long-term building health and operational excellence.
Ready to Make an Impact?
If you are a proactive leader who finds purpose in maintaining exceptional environments, developing strong teams, and ensuring operational excellence we encourage you to apply. Join a community that values integrity, compassion, and innovation.
Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.
Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.
About This Role:
Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position.
What You’ll Be Working On:
- Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
- On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues.
- Troubleshooting: Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.
- Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing.
- Collaboration: Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis (RCA) delivery.
- Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures.
- Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation, and standard operating procedures (SOPs).
What You’ll Bring to the Team:
- Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience.
- Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments.
- Version Control: Proficiency with Git for code management and collaboration.
- Customer Support Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments.
- Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana).
- Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP).
- Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations.
- HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN).
Bonus Points:
- Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator.
- Cloud Expertise: Deep understanding of specific cloud platforms and services.
- Automation Skills: Experience with automation tools and scripting languages.
- Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions.
- Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues.
- Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology.
Benefits:
- Industry competitive pay
- Restricted Stock Units in a fast growing, well-funded technology company
- Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
- Employer contributions to HSA accounts
- Paid Parental Leave
- Paid life insurance, short-term and long-term disability
- Teladoc
- 401(k) with a 100% match up to 4% of salary
- Generous paid time off and holiday schedule
- Cell phone reimbursement
- Tuition reimbursement
- Subscription to the Calm app
- MetLife Legal
- Company paid commuter benefit; $300 per pay period
Compensation:
Compensation will be paid between $125,000 and $151,000 + Bonus. Restricted Stock Units are included in all offers. Salary will be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
The Global Account Manager is responsible for developing and maintaining key customer accounts, working both independently and in collaboration with an account team. This role has both strategic and tactical responsibilities. The Global Account Manager ensures that Cohu is positioned for long‑term success with assigned customers by aligning internal resources and coordinating operational execution to meet or exceed customer requirements and expectations.
Essential Functions / Major Responsibilities
• Maintain overall responsibility for managing Cohu’s business and relationships with assigned customer accounts. Collaborate with global cross‑functional teams (Engineering, Manufacturing, Service, Sales, Finance, Operations) to communicate customer expectations and ensure Cohu is meeting bookings targets and achieving desired market share.
• Serve as the primary internal and external contact for customer issues. Lead meetings to define and present technical information and drive delivery schedule communications.
• Schedule and coordinate regular product reviews, management reviews, technology roadmap discussions, and other meetings to understand customer requirements, identify growth opportunities, and influence future business.
• Communicate regularly with customers as their primary point of escalation and incident management. Own customer issues, ensure timely resolution, and escalate to senior management when necessary.
• Build and cultivate strong relationships across multiple levels within customer organizations to achieve strategic selling objectives by influencing key stakeholders.
• Maintain visibility into customer operations and plans. Identify and address potential gaps in Cohu’s performance before they escalate. Monitor and communicate customer strategy shifts that may impact Cohu’s business.
• Create and deliver technical presentations as needed.
• Prepare and distribute regular reports documenting account activities, key events, status updates, and action items.
• Take ownership of customer satisfaction scorecards; address issues with urgency to maintain a high level of customer satisfaction.
• Prepare timely responses to RFQs and RFIs.
• Lead contract negotiations, collaborating with internal stakeholders to define negotiation strategies and achieve optimal results.
• Provide leadership in setting work priorities and schedules across the organization to support customer needs.
• Identify, define, and develop new business opportunities.
• Prepare accurate and timely forecasts.
• Coordinate and host customer meetings and conference calls. Lead or participate in Equipment User Group meetings as appropriate.
Qualifications
Education
• Bachelor’s degree, preferably in Engineering with emphasis in Mechanical, Electrical, or Mechatronics.
Experience
• Minimum of 5 years in the semiconductor equipment industry or related business, serving in a sales, service, or marketing capacity as a supplier or user of back‑end equipment.
• Experience working with customers manufacturing AI-, ML-, or HPC‑class semiconductor devices—such as Nvidia, Google, Microsoft, Apple, OpenAI (ChatGPT), or similar advanced computing chipmakers
Skills / Technical Requirements
• Ability to function successfully in a dynamic, high‑pressure environment while remaining calm, confident, and solutions‑focused.
• Strong interpersonal, communication (written and verbal), and negotiation skills.
• Demonstrated ability to apply situational leadership and collaborate effectively with all levels of internal and external stakeholders.
• Strong organizational and problem‑solving skills.
• Ability to maintain a sense of urgency and motivate cross‑functional teams to achieve objectives.
• Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.
Job Conditions / Physical Demands
• Work is primarily performed in a typical office environment but includes regular time at customer sites and on factory floors.
• Domestic and international travel is required.
Protective Equipment
• Required in designated areas.
With more than 3000 employees worldwide, we offer challenging and rewarding work experiences, generous employee benefits and a strong company culture. If you are looking for a global publicly traded company that provides you with international experience and a challenging work environment, then Cohu is your choice.
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Cohu firmly supports the U.S. national and various state and local policies of equal employment opportunity which are designed to provide equality of employment and advancement opportunities to every individual without regard to unlawful considerations of race, color, religion, national origin, citizenship status, ancestry, gender, gender identity or gender expression, age, marital status, sexual orientation, disability, medical conditions, pregnancy, genetic information, military or veteran status or any other legally protected category.
In addition, reasonable accommodations are available to qualified disabled individuals, upon request.
Globally, Cohu is committed to full compliance with all applicable laws and regulations governing employment, in the U.S. and in all other locations around the world where we have operations.
Company Description
Omega EMS has been at the forefront of developing and delivering cutting-edge solutions in Silicon Valley. Our expertise makes us uniquely equipped to supply unparalleled customer service tailored to each individual need – all within a framework that is firmly rooted in CGMPs (Current Good Manufacturing Practices). With our flexible approach, real world operational experience and commitment to serving customers’ needs with excellence, Omega EMS offers an incomparable “one stop solution” for any EMS project.
Role Description
The Process Technician will be a key contributor to Omega EMS’s SMT line, AXI, and process engineering activities for PCB assembly. This role is responsible for ensuring that every stage of the printed circuit board assembly process meets the highest standards of quality and reliability. The ideal candidate is a resourceful problem solver who can overcome technical challenges and implement practical solutions. As a core member of the manufacturing team, the Process Technician works closely with production operators, engineers, and quality staff to support fast-paced, high-mix builds for Silicon Valley’s most innovative companies, delivering world-class manufacturing systems and processes.
Qualifications
Job Responsibilities:
· Serve as the first line of technical support for PCB assembly production, troubleshooting and resolving process issues in real time.
· Set up, inspect, and validate SMT equipment and processes, including stencil printers, reflow ovens, SPI, and X-ray, to ensure high-quality first articles and stable production runs.
· Contribute to the design and fabrication of stencils, tooling, and fixtures, and manage the tooling log to maintain availability and accuracy.
· Perform X-ray and visual inspections, identify solderability or void issues, and implement corrective actions where needed.
· Provide hands-on training and guidance to operators and production staff, improving process understanding and capability across the team.
· Support and collaborate with SMT, AXI, and Engineering on technical inquiries and escalations; elevate unresolved issues to the Supervisor as necessary.
· Collect and analyze process data to identify trends, drive systemic improvements, and enhance yield and throughput.
· Maintain a strong focus on safety, quality, and continuous improvement, while being adaptable and open to learning new tasks as required.
Job Requirement:
· 3+ years of hands-on PCBA experience (5+ years preferred).
· Strong working knowledge of SMT/PCBA processes, including screen printer programming, solder paste inspection, reflow profiling, and X-ray inspection.
· Ability to read and interpret wiring diagrams, schematic drawings, and engineering instructions, applying knowledge of electronic theory and components.
What We Offer
Paid Vacation
Paid Holidays
401K/ Roth 401K
Medical, Dental, and Vision
**This is a swing shift hourly role and you will earn between $25 and $27 plus 10% differential.
SBT is the exclusive retained recruiting firm for this position.
Company Overview
This confidential startup is a well-funded early-stage semiconductor company focused on advancing AI-driven design to address emerging challenges in the artificial intelligence ecosystem. The company is developing innovative technologies that leverage automation and machine learning to accelerate the design and development of complex analog semiconductor solutions. By applying AI to traditionally manual and time-intensive design processes, the organization aims to unlock faster innovation cycles and enable the next generation of AI hardware infrastructure.
Job Role
- Design and implement digital control logic for power management ICs
- Work closely with analog engineering teams to ensure effective integration between digital control blocks and analog power circuitry
- Develop high-quality, power-efficient RTL using Verilog or SystemVerilog to support key features
- Contribute to product readiness for manufacturing by supporting design-for-test methodologies
- Create and execute comprehensive verification strategies, including mixed-signal simulations and behavioral modeling
Qualifications
- BS or MS degree in Electrical Engineering, Computer Engineering, or a related field.
- 10+ years of experience in digital IC design, including significant experience developing solutions for mixed-signal or power management semiconductor products.
- Strong proficiency in RTL development using Verilog or SystemVerilog for synthesizable digital design.
- Hands-on experience designing digital control logic for power conversion systems, including control loops used in power management or DC-DC converter applications.
About FalkorDB
FalkorDB is the world’s fastest graph database, engineered for real-time, high-scale enterprise applications. We are the engine behind the next generation of cybersecurity, fraud detection, and AI-driven systems. As we scale our footprint, we are looking for a foundational sales leader to own the Bay Area and drive our enterprise expansion.
The Role
We are seeking an Enterprise Hunter not a "Farmer." You are a high-octane sales professional with a track record of crushing quotas in the deep-tech software space. You don’t just manage a territory; you dominate it.
You will be responsible for navigating complex, technical sales cycles and building strategic partnerships with the most innovative companies in the world. This is a high-impact role for someone who thrives on the hunt and wants to shape the GTM strategy of a category-defining company.
What You’ll Do
- Drive New Business: Execute a ruthless territory plan to acquire "new logo" enterprise accounts across Cybersecurity, Infrastructure, and AI.
- Navigate Technical Cycles: Lead complex, POC-driven sales motions, moving seamlessly between developer-level technical deep dives and executive-level value propositions.
- Multi-Thread Strategic Deals: Build deep relationships with CTOs, VPs of R&D, and Architects to ensure FalkorDB is the standard for their infrastructure.
- Scale the GTM: Partner with Product and Marketing to refine our messaging and contribute to the regional growth playbook.
- Forecast with Precision: Maintain rigorous CRM hygiene and provide predictable revenue forecasting.
What We’re Looking For
- The Track Record: 5+ years of quota-carrying experience in enterprise software, consistently landing in the top 10% of your peer group.
- Technical Fluency: You speak the language of infrastructure, databases, and developer tools. You aren't afraid to get your hands dirty in a discovery session.
- Strategic Agility: Experience managing 6–12 month sales cycles with a "win-fast" mentality.
- The Startup Mindset: You excel in high-accountability, low-bureaucracy environments. You see a lack of process as an opportunity to build one.
- The Network: A pre-existing network within the Bay Area tech ecosystem is a significant advantage.
The "Edge" (Preferred Experience)
- Direct experience selling Graph Technology or high-performance data platforms.
- Background in Open Source business models or hybrid SaaS/On-prem environments.
- Experience at high-growth icons like Neo4j, MongoDB, Snowflake, Redis, or Databricks.
Why FalkorDB?
- Product Superiority: Sell a product with undeniable technical benchmarks and clear market differentiation.
- Uncapped Upside: A competitive compensation plan designed to reward over-achievement.
- Influence: Direct access to founders and the ability to influence the product roadmap.
- Growth: The opportunity to be one of the first boots on the ground in our most critical market.
Job Type: Full-time