Engineering Structures Impact Factor Jobs in Lighthouse Pt Florida

• Steady pipeline of commercial projects with long-term stability
• Opportunity to work on high-quality, complex projects including healthcare, industrial, and commercial facilities
• Safety-first culture with a strong emphasis on doing the job right
• Competitive pay, benefits, and opportunities for overtime and advancement
• Supportive team environment that values craftsmanship, accountability, and growth
• Investment in training, development, and long-term career paths within the company

JOB TITLE

Customs Engineer II

DEPARTMENT

MAIN PURPOSE OF JOB AND OBJECTIVES

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• Performs custom product development activities, product evaluation, and testing, process development, test fixture development, verification/validation protocol and reports.

POSITION IN ORGANISATION

Position in organization can be found on the Organizational Chart via the company intranet.

KEY DUTIES

• Ensure adherence to Design Control procedures for standard and custom devices.
• Work with project leaders and supporting departments to complete project objectives.
• Develop, test, and refine prototypes and new product concepts.
• Finalize designs and create detailed engineering specifications ensuring proper tolerancing and design for manufacturability.
• Develop verification/validation protocols, carry out testing, and write reports.
• Evaluate competitor products.
• Develop new processes, test fixtures, and documentation methods.
• Work with Regulatory/ Quality group to carry out functionally specific testing.
• Work directly with Physicians/ Marketing to conceptualize new products, improve existing products and refine prototypes.
• Investigate field complaints and recommend actions/solutions.
• Manage product builds for formal testing programs.
• Assure Custom Design processes are in accordance with design control procedures.
• Develop project timeline for development projects and ensure project execution.
• Develop and implement new processes, test fixtures, and documentation methods.
• Take part in design reviews and technical product reviews.

COMPANY

REQUIREMENTS

• Must work within requirements of company handbook and policy statements.
• Note: Company Handbook, Policy Statement and Authorization of Limits do not form part of the quality system

QUALITY

REQUIREMENTS

• Maintain awareness of the relevance and importance of activities performed and how they contribute to the achievement of quality objectives.
• Work within the QMS always, ensure accurate completion of records and highlight issues to immediate supervisor any issues affecting quality.
• Responsible to ensure facility, processes and documentation remain in a state of audit readiness at all times.

EH&S REQUIREMENTS

• Take care of your own health and safety and that of others who may
• be affected by your actions.
• Work co-operatively to highlight issues affecting Environmental Health and Safety

QUALIFICATIONS & EXPERIENCE

• Excellent Written and Verbal Communication
• Ability to interact with all levels within the organization.
• Work well in a team environment
• Analytical skills for compiling and analyzing data.
• Computer and software skills
• Ability to motivate others and improve efficiency.
• Sit/Stand/Walk 8 hours per day.
• Light lifting
• Bachelor's degree in engineering/science and a minimum of three years' experience in the medical device industry or equivalent of
• 10+ years of experience in a technical role in the medical device industry
• Ability to organize and conduct experiments independently.
• Ability to analyze and solve technical problems.
• Good oral and written communication skills (English)
• Hands-on Experience building prototypes, developing in-vitro testing, capturing the output of in-vitro, and in-vivo testing, development of tooling and test fixtures.
• Understanding of quality system requirements (e.g. 21CFR820, ISO13485).
• Use of SolidWorks & AutoCAD as a design tool
• Knowledge of applied statistics
• Hands-on knowledge of plastics, metallurgy, and manufacturing processes
• Detailed knowledge of Design and Controls per ISO13485

Molding Process Engineer

Job Description

About Company

At Ennovi we harness the power of two megatrends - electrification and AI - to help industries innovate at speed, operate smarter, and achieve sustainable growth. By combining these transformative forces with our global reach and best talent, we empower our customers to lead their markets and drive sustainable progress.

From automotive to aerospace, consumer electronics, data storage, industrial, and medical markets, we help our customers achieve these megatrends by creating smarter, safer, and more sustainable solutions.

We excel in developing high-performance, custom solutions that meet diverse technical needs, solve unique challenges, optimize performance, and adapt to evolving market demands.

Our mission is to get customers to the future faster, from anywhere. Headquartered in Singapore, ENNOVI has a global presence across North America, Europe, SEA and China, where all its activities are socially responsible, with minimal environmental impact. Learn more at Join Us

At Ennovi, we envision a future of electrification and innovation and strive to create an inspiring workplace where our employees are integral to shaping that future. We offer a dynamic, collaborative and inclusive culture that encourages continuous learning, professional growth, and a sense of purpose. As a part of the Ennovi team, employees experience the excitement of being at the forefront of cutting-edge technologies and contributing to a sustainable future.

Our commitment to the transformation is epitomized by our five pillars: Speed, Innovation, Best Talent, Global Reach, and Sustainability. This entails navigating exponential market changes through agile structures, fostering innovation across all aspects of our business, strategically expanding our global footprint, championing sustainability initiatives and nurturing a winning team.

Privacy Policy

Ennovi is an equal opportunity employer in conformance with all applicable laws and regulations to individuals who are qualified to perform job requirements. The Company administers its personnel policies, programs, and practices in a non-discriminatory manner in all aspects of the employment relationship, including recruitment, hiring, work assignment, promotion, transfer, termination, wage and salary administration, and selection for training.

By applying to this job posting, you agree with and acknowledge our privacy policy.

Job Summary

We are seeking a Molding Process Engineer to join our team in the Medical Business.

The Molding Process Engineer reports directly to the Engineering Manager and will be responsible for the support of all internal moulding activities that include product development, validation, qualification and implementation of processes, methods and equipment. Strong process development capabilities are essential.

Ennovi Medical is your end-to-end customized solutions partner, empowering OEMs to harness AI-driven technologies and accelerate innovation for medical devices.

Main Responsibilities

• Develop, validate, and optimize injection molding processes for new and existing medical products.
• Collaborate with tooling, quality, and production teams to ensure robust mold designs and process capability.
• Lead root cause analysis and corrective actions for molding-related defects and process deviations.
• Support mold qualifications, including IQ/OQ/PQ protocols and documentation.
• Monitor and analyse process data to drive continuous improvement and reduce scrap and downtime.
• Specify and implement process controls to enhance molding performance.
• Maintain compliance with GMP, ISO 13485, and FDA requirements.
• Train operators and technicians on molding best practices and troubleshooting techniques.
• Participate in cross-functional teams for new product introductions and engineering changes.

Qualifications & Skills

• Bachelor’s degree in mechanical, Industrial, or Plastics Engineering or equivalent (5 years in relevant experience)
• Minimum of 3 years of experience within a Plastics/Polymer processing
• Experience with functioning in a highly regulated environment
• Strong understanding of Polymer technology and test methods
• Strong written and verbal communication skills
• Demonstrated experience in manufacturing medical devices using various manufacturing technologies
• Excellent process development capabilities
• Experience and proficient with Data Analysis, Root Cause Analysis and Statistical Method Application.
• Six Sigma Greenbelt and Lean Process Background
• Experience working with insert molding
• RJG Master Molder certification or equivalent.
• Experience with automation and robotics in molding operations.
• Familiarity with ERP and MES systems.

About Torticity

Founded five years ago and based in Boca Raton, Florida, Torticity is a technology-first company focused on developing cutting-edge tools that redefine how law firms scale, operate, and win.

Torticity’s full-stack Lit-Tech ecosystem replaces outdated processes with modern, scalable solutions for personal injury and mass-tort firms, reshaping the practice of personal injury law and setting new industry standards.

We blend innovation with justice, turn challenges into opportunities, and build the future of legal excellence every day. Join us and be part of something extraordinary!

Hybrid work model: Mondays, Tuesdays, and Thursdays in-office.

About the Role

At Torticity, we’re on a mission to transform the litigation industry with technology-driven services. We provide modern infrastructure and automation to streamline how mass tort and personal injury cases are processed, managed, and advanced, all in service of helping people get the justice they deserve. We build software that empowers our internal teams to deliver legal services at scale, enabling faster, smarter, and more transparent litigation support.

We’re looking for a Senior Software Engineer to join a small, high-impact group of builders. This is a hands-on role for someone who enjoys owning meaningful problems end-to-end, from shaping technical approach through delivery and iteration. You’ll work with a high degree of autonomy, clear accountability, and direct impact on how the business operates day to day.

You’ll collaborate closely with product, design, and operational stakeholders to design and build the systems and workflows that underpin our litigation services. Our engineers work across the stack and value pragmatic decision-making, strong communication, and thoughtful tradeoffs. We also actively leverage modern AI-assisted development tools (e.g., Cursor, Claude, coding agents) to accelerate planning, development, and debugging as part of our standard workflow.

You're Excited About This Opportunity Because You Will…

• Act as both a senior individual contributor and technical anchor, owning complex features end-to-end while serving as a facilitator and informal team lead across initiatives
• Design and implement robust, scalable systems using TypeScript, NestJS, and Vue/Nuxt
• Collaborate cross-functionally with product, design, operations, and leadership, translating business problems into technical solutions with clear tradeoffs
• Document and communicate system architecture, workflows, and technical decisions to ensure alignment across teams
• Leverage modern AI-assisted development practices (coding agents, copilots, prompt-driven workflows) to accelerate delivery, experimentation, and iteration
• Own technical direction for key initiatives, balancing speed, maintainability, and long-term scalability in a fast-paced environment
• Operate autonomously with high accountability, proactively identifying gaps, proposing solutions, and driving execution without heavy oversight
• Continuously refine internal platforms, developer experience, and tooling to meet new demands as the company scales
• Participate in code reviews and help shape engineering standards and best practices

We’re Excited About You Because You Have...

• 5–8+ years of professional software engineering experience with a strong full-stack background
• Demonstrated ability to operate as a hands-on individual contributor while also serving as a technical lead, anchor, or facilitator
• Excellent communication skills, with the ability to collaborate across product, design, operations, and leadership
• Comfort working in a fast-paced, ambiguous environment with shifting priorities and minimal oversight
• A high degree of autonomy, accountability, and ownership, with a track record of identifying problems and driving solutions
• A mindset of continuous learning, staying current with new technologies, tools, and best practices
• Strong proficiency in TypeScript and modern backend frameworks (NestJS) and frontend frameworks (Vue/Nuxt, React)
• Experience designing, building, and maintaining UI, APIs, databases, and system integrations end-to-end
• Proven ability to reason at a systems level, connecting product intent, architecture, data flow, and operational impact
• Regular use of AI-powered development tools and coding agents to accelerate planning, development, and debugging

Bonus Points:

• Experience building or integrating AI-powered applications, including chatbots, internal agents, or automation workflows
• Hands-on use of AI-assisted development tools (coding agents, copilots, prompt-driven workflows) beyond basic experimentation
• Experience designing and documenting end-to-end systems, including APIs, data pipelines, and internal platforms
• Familiarity with CRM systems, workflow engines, or operational tooling that supports non-technical users
• Exposure to cloud infrastructure (AWS or GCP), CI/CD pipelines, and observability/monitoring practices
• Background in startup or high-growth environments, especially companies operating with lean teams and high ownership
• Experience working in regulated, service-heavy, or operationally complex industries (e.g., legal tech, fintech, healthcare ops)

Why You’ll Love Working at Torticity…

• We are a group of bright, kind professionals who are motivated by challenges and value integrity, innovation, and trust
• We cultivate a diverse and inclusive community, where all voices are heard and valued
• We leverage our strengths in legal technology to drive innovation and disrupt the industry
• We win as a team, commit to our work, and celebrate success together
• We boldly create the future while keeping equity and client impact at the center of all that we do
• We offer comprehensive compensation packages and inclusive health and wellness benefits

Salary Range:

Final salary offer will be dependent upon the candidate’s experience.

Perks and Benefits:

At Torticity we recognize that our employees are not just professionals; they are individuals with unique lives, families, and challenges. This understanding drives our commitment to providing a comprehensive benefits package designed with your well-being at the forefront. At Torticity, we are dedicated to helping you be the best version of yourself.

Wellness, Family Planning, and Support

• Medical, dental, vision, and health insurance coverage
• Life insurance and short/long-term disability insurance
• Flexible Spending Accounts
• Comprehensive support for every unique path to parenthood
• 401k plan
• Complimentary Calm subscription to support mental well-being
• Employee Assistance Program
• Holiday Pay, including 11 paid holidays
• Flexible PTO and Discretionary Time Off for balance and personal needs

Apply via our careers site: Torticity Careers at We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Wool Plumbing Supply & Kohler are seeking Design Sales Consultants for our new Fort Lauderdale location.

Join the Kohler Store team as a Design Sales Consultant! In this exciting role, you will be tasked with specifying kitchen and bath faucets, lighting, tile, and fixtures in a luxury showroom setting. Products offered include Kohler's expansive portfolio of brands, including both Kohler and Kallista brands. Kohler is the largest kitchen and bath brand in the world.

This sales-based, results driven position relies heavily on design-influence with the opportunity to work with walk-in homeowners and appointment based trade partners, including top interior designers and members of the trade community. (Approximately 90% sales, 10% design). The consultant will be responsible for driving top-line sales through the consistent achievement of personal sales targets and goals.

Compensation consists of a moderate base wage in conjunction with an open-ended commission and bonus structure. Due to the commission component, the total compensation range may vary depending upon the performance, success, and tenure of the sales consultant.

Key duties of the position include:

-Leverage Salesforce to manage customer relationships, interactions, leads and opportunities to demonstrate an accurate pipeline.

-Develop new relationships and business for Kohler to meet and exceed sales goals.

-Conduct daily follow up with customers, quotes and leads to generate and close business.

-Engage in strategic outreach to develop and grow the client base.

-Network with the professional trade through involvement in associations, meetings and events; including in-store events.

How To Apply

Apply directly through LinkedIn, and you may also email your resume to careers @ with the subject "Kohler Store".

Daily tasks may include:

-Drive sales to meet and exceed individual and team sales plans:

-Provide high quality customer service to scheduled appointments and walk-in traffic.

-Conduct daily follow-up on outstanding quotes.

-Develop and execute marketing plans to current and potential customer base.

-Participate in planning and execution of in-store events.

-Understands how to win as a team and brings forth a team mentality.

-Develop repeat sales, new relationships, and future business.

-Create a strategic sales plan and detailed tracking of customer interactions, quotes, and opportunities.

-Conduct outside sales calls, with a focus on targeted top-selling and high-potential accounts, marketing new and featured products.

-Follow up on leads to generate new business.

-Network with the professional trade through involvement in associations, meetings and events.

-Deliver exceptional customer service.

-Provide prompt and friendly service to every customer that walks into the store.

-Follow up on all sales to ensure customer satisfaction and service are met.

-Maintain a well-organized and aesthetically pleasing environment.

-Drives repeat customers by going above and beyond to connect with customers in a meaningful and personal way.

-Administer sales process to ensure timely and accurate completion of all sales:

-Process quotes and sales paperwork.

-Partner with Kohler Customer Care team to track orders for customers and ensure quality service.

-Continually develop sales skills and product knowledge:

-Develop detailed knowledge of all product lines and features.

-Participate in training activities, including product knowledge presentations and online learning, to supplement product knowledge.

-Complete training courses to continually develop and hone presentation, negotiation, and sales skills.

Skills/Requirements

Minimum of 3 years prior sales experience required, in a high-end sales / service industry preferred. A track record of consistently meeting or exceeding sales goals required. Strong preference given to prior sales experience in interior or architectural design or luxury retail sales. Candidates must be capable of creating and communicating product and / or design solutions in a timely manner and articulate why to buy from Kohler Stores.

Why Work at The Kohler Store by Wool Supply?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Wool Supply offers a benefits package including a competitive salary, health insurance, 401(k) with company matching, and a generous vacation policy!

About Us

Founded in 1873 and headquartered in Kohler, Wisconsin, Kohler is one of America's oldest and largest privately held companies. With more than 50 manufacturing locations worldwide, Kohler is a global leader in the design, innovation and manufacture of kitchen and bath products; engines and power systems; luxury cabinetry and tile; and owner/operator of two of the world's finest five-star hospitality and golf resort destinations in Kohler, Wisconsin, and St. Andrews, Scotland. For additional details, please visit .

Beyond the competitive benefits and compensation, Wool Supply proudly offers a rich history of a local, multi-generational family business local to the South Florida community. The Kohler Store is owned and operated by Wool Supply. Wool Supply is a privately held, family owned South Florida business. Please visit and to find out more about the company, and , , , and to learn more about the products featured in the store.

Foundry Commercial was created to be a different kind of real estate company. Our motto – “It’s Personal” – rings true in everything we do… we value authentic human experiences. At Foundry Commercial, there is a strong sense of community. From wellness fairs to ugly Christmas sweater parties to company fundraisers, Foundry associates lean in to support one other and the causes that are important to us. We bring a sense of teamwork, collegiality, and diversity to all that we do. At the heart of it all is trust and respect. These two things drive everything else. We have built a place where people truly know each other, celebrate together, learn together, and live life alongside each other.

Debt Capital Markets Associate, Development and Investments

The Debt Capital Markets Associate plays a central role in supporting Foundry’s Development and Investment strategy by sourcing, evaluating, and executing debt financing for ground‑up development and value‑add investments. This position blends financial analysis, lender relationship management, and transaction execution to ensure the firm secures optimal financing across its portfolio.

Primary Responsibilities:

• Debt Sourcing, Negotiation and Transaction Execution
• Identify, cultivate, and maintain relationships with banks, debt funds, life companies and alternative lenders.
• Maintain lender contact lists and prepare offering materials for debt placement.
• Lead the sourcing of acquisition loans, refinancing, and construction financing and negotiating term sheets including pricing, proceeds and structure.
• Lead loan closing process including full loan document negotiation collaborating with internal and external teams including legal, accounting, asset management and limited partners.
• Build and maintain pro formas, development budgets, and capital stack scenarios to analyze loan sizing, coverage ratios, sensitivity cases, and return impacts under various financing structures.
• Existing Portfolio Oversight and Risk Management
• Collaborate with asset management to maintain a forward view on strategies for dispositions, refinancing's and extensions.
• Proactive covenant monitoring and timely reporting.
• Effective problem solving in evaluating the potential impact of issues on loan compliance and business plan execution.
• Serve as in-house expert when evaluating loan modifications and restructuring needs, with a focus on minimizing risks and avoiding potential paydowns.
• Market Intelligence & Relationship Management
• Track market activity, lending appetite, and pricing trends across construction, bridge, and permanent financing.
• Prepare weekly financing update for the broader D&I team on pipeline status, market trends, and serve as subject matter expert on debt strategy.
• Leverage knowledge of current market conditions to inform new underwriting of financing terms and structure in new acquisitions and developments.
• Maintain internal databases of lender terms and deal structures.

Qualifications:

• 5+ years of experience in commercial real estate finance, debt brokerage, lending, or capital markets.
• Strong financial modeling skills with proficiency in Excel and familiarity with development underwriting.
• Understanding of CRE debt products including construction loans, bridge loans, mezzanine debt, and preferred equity.
• Excellent communication abilities for interacting with lenders, internal teams, and external partners.
• Detail‑oriented and highly organized with the ability to manage multiple transactions simultaneously.

Foundry Commercial is an Equal Opportunity Employer

Foundry Commercial is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. It is the policy of Foundry Commercial to grant equal employment opportunities to all qualified persons without regard to race, color, creed, sex, religion, age, national origin, marital status, sexual orientation, citizenship, physical or mental disability that does not prohibit performance of essential job functions, veteran's status, or any other conditions or identifications against which discrimination is prohibited.

About Empire Medical Training

Empire Medical Training is the nation's leading provider of aesthetic, anti-aging, pain management, and functional medicine education for healthcare professionals. With nearly 30 years of experience, we deliver top-tier live and virtual training to thousands of practitioners annually across the U.S. and abroad. Our innovative learning platform, , is transforming online medical education and expanding rapidly.

Empire is a fast-growing, high-impact organization with a powerful brand presence, a strong leadership team, and an entrepreneurial culture. We are expanding globally, with strategic partnerships in Latin America, and continue to lead our industry through innovation and excellence.

We are seeking a Sales Support Specialist who thrives in a structured, fast-paced environment and enjoys supporting a high-performing sales team. This role is administrative in nature but directly connected to revenue operations and client experience.

The Sales Support Specialist will provide operational and administrative support to the Inside Sales team, ensuring accurate documentation, timely follow-up, organized CRM management, and seamless client communication.

This is not a commission-based closing role. It is a structured support position designed for someone detail-oriented, professional, and process-driven who takes pride in organization and execution.

Key Responsibilities

• Manage incoming inquiries and route appropriately to sales representatives
• Support sales team with CRM updates, documentation, and account organization
• Process enrollments, client records, and internal paperwork accurately
• Follow up with clients regarding documentation, confirmations, and logistics
• Maintain clean and updated CRM records
• Prepare internal reports and assist with tracking metrics
• Communicate professionally with healthcare professionals via phone and email
• Assist with scheduling, account notes, and sales coordination tasks
• Ensure all customer interactions align with company standards
• Identify process gaps and recommend administrative improvements

Required Qualifications

• 2+ years of experience in administrative support, client services, or sales support
• Strong organizational and documentation skills
• Experience using CRM systems (Salesforce, HubSpot, or similar preferred)
• Excellent phone etiquette and professional communication skills
• Ability to multitask and prioritize in a fast-paced office
• High attention to detail and follow-through
• Proficient in Microsoft Word and Excel
• High school diploma required (Associate’s or Bachelor’s preferred)
• Experience supporting a sales team
• Exposure to healthcare, medical education, or training environments
• Bilingual (English/Spanish) a plus
• Familiarity with revenue tracking or reporting

Employment Details

• Full-time, in-office position
• Standard business hours
• Full Benefits available for eligible employees (waiting period may apply)
• Base Pay: starting at $21/hr + Performance Incentives

Growth Opportunity

This role offers exposure to high-level sales operations and provides a pathway for advancement into Inside Sales or Account Management roles for high performers.

Apply Now

Ready to take the next step in your career? Join Empire Medical Training and help shape the future of medical education.

We invite you to visit our website to learn more about our services and impact in the industry.

We also encourage you to watch our company culture video to get a feel for our values, work environment, and team spirit.

Bet-David Consulting (BDC) serves over 10,000+ entrepreneurs across 60+ countries through business consulting, media, and technology. Our clients do not just purchase services — they invest in growth, transformation, and belief.

Reporting to the General Manager of BDC, the Customer Experience (CX) Manager will architect and operationalize a world-class “surprise and delight” function that turns customers into raving fans. This is not a support role. This is a brand-defining role.

You will monitor feedback in real time, respond authentically to criticism, celebrate wins publicly, proactively reach out to customers, and design unexpected experiences that deepen loyalty and advocacy. The successful candidate will have the opportunity to work across our integrated lines of business including BDC (with over 10,000 clients globally), Valuetainment Media (hosting renowned celebrities and achieving 1.6 B views per quarter), and Minnect (with over 160k users).

Job Responsibilities

Voice of the Customer (VoC)

• Design and manage a centralized customer feedback loop across BDC, Valuetainment, and Minnect
• Monitor NPS, reviews, testimonials, surveys, social media, event feedback, and direct client communications
• Identify themes and translate feedback into executive insights and action plans
• Build dashboards and reporting cadences for leadership

Surprise & Delight Strategy

• Create and execute proactive moments for clients (e.g. unexpected gifts, personalized messages, milestone celebrations, handwritten notes, surprise upgrades, etc.)
• Develop scalable playbooks for high-impact, low-cost loyalty moments
• Partner with the Events, Marketing, and Product teams to embed experiential excellence across the customer journey

Authentic Response & Reputation Management

• Personally respond to customer praise and criticism with empathy and brand voice alignment
• Turn detractors into advocates through thoughtful resolution
• Protect and elevate brand reputation across platforms

Proactive Outreach & Relationship Building

• Conduct surprise check-ins with clients and prospects
• Identify at-risk accounts before churn occurs
• Create structured touchpoint rhythms for high-value clients
• Gether qualitative insights directly from customers

Build the Function

• Establish CX SOPs, systems, and tools
• Define KPIs (e.g. NPS, CSAT, retention, referral rate, lifetime value)
• Hire and build a high-performance CX team as scale demands
• Partner cross-functionally with Sales, Marketing, Product, and Operations

What Success Looks Like (Year 1)

The Customer Experience (CX) Manager will be evaluated on outcomes, not activity, including:

• Measurable increase in NPS and client retention
• Decrease in response time to customer feedback
• Documented “surprise & delight” stories shared across the organization
• Clear VoC reporting embedded into executive decision-making
• A scalable CX playbook ready for team expansion

Required Experience & Capabilities

Required

• 5+ years in Customer Experience, Customer Success, Hospitality, Brand Experience, or similar roles
• Demonstrated ability to design customer journeys and improve retention
• Exceptional written and verbal communication skills
• High emotional intelligence and conflict-resolution ability
• Highly proactive. You don’t wait for complaints
• Systems-oriented thinker who can operationalize creativity
• Entrepreneurial mindset aligned with a high-growth environment

Preferred

• Experience in consulting, media, SaaS, or high-end hospitality
• Built of scaled a CX team
• Familiarity with NPS frameworks and CRM systems

Leadership & Cultural Fit

• Thinks and acts like an owner
• Bias for action and speed
• Comfortable with transparency, debate, and direct feedback
• Obsessed with results and continuous improvement
• High standards for themselves and their team

Compensation & Growth

• Competitive base salary
• Performance-based incentives tied to retention, NPS, and referral growth
• Equity program
• Comprehensive Benefits Package including 401(k) with company match

Bet-David Consulting is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

About Titan America

Titan America LLC (NYSE: TTAM), a TITAN Group Company, is one of the premier producers of cement and building materials in the eastern United States and the North American subsidiary of the TITAN Group. With a history spanning over 100 years, Titan America has consistently delivered innovation, operational excellence, and sustainable solutions. Our comprehensive portfolio—including cement, aggregates, fly ash, ready-mix concrete, and specialty admixtures—serves diverse customer needs across commercial, industrial, and infrastructure markets.

About the Role

We are seeking a Strategic Marketing and Product Development Director with an entrepreneurial mindset, deep B2B marketing experience, and the ability to blend strategic thinking with hands-on execution. This highly visible role is central to defining and executing strategies that strengthen market positioning, expand brand visibility, and deliver measurable business growth.

You will collaborate closely with sales, operations, product management, and technical services to ensure customer-focused, data-driven decision-making. This role requires both strategic vision and practical execution, with accountability for market intelligence, customer engagement, product development, and marketing campaign effectiveness. The ideal candidate thrives in both strategy and execution, brings exceptional analytical capability, and is energized by translating market insights into innovative, customer-centered products and campaigns. Resiliency, curiosity, and adaptability are essential. This role will be onsite in Deerfield Beach, FL.

Key Responsibilities

Market Strategy & Competitive Intelligence

• Lead competitor and segment analysis to inform pricing, positioning, and go-to-market strategy.
• Connect customer insights with long-term strategy to guide innovation and commercial priorities.
• Conduct ecosystem research—including competitors, influencers, regulatory developments, and industry trends—to identify risks and business opportunities.
• Design and Develop market models and forecasts that evaluate opportunities by value, volume, profitability, and growth potential.
• Build advanced models tied to infrastructure, commercial, and industrial project cycles. Use quantitative and qualitative data insights to shape recommendations and influence senior leadership.

Product & Service Development, Product Management, and Technical Content Leadership

• Develop product requirements, business cases, and go-to-market plans for new offerings, ensuring strong cross-functional collaboration with Sales, Operations, Technical Services, and Product Management.
• Translate technical product features, performance data, and sustainability attributes into clear, compelling, customer-focused value propositions that resonate with contractors, producers, engineers, architects, developers, and specifiers.
• Produce high-quality technical and commercial content—including datasheets, technical bulletins, white papers, case studies, product literature, and presentations—that effectively communicate innovation, performance, and value.
• Partner with R&D, operations, and technical experts to define product positioning, competitive differentiation, and application guidance.
• Support product launches with detailed market insights, technical storytelling, and sales enablement materials that empower the commercial team to win in the field.
• Gather customer feedback, usage insights, and field performance data to recommend enhancements, develop new services, or refine product strategy.

Build & Execute High-Impact, Integrated Marketing Strategies

• Design and execute integrated marketing strategies across cement, concrete, aggregates, fly ash, and admixtures, tailored to commercial and infrastructure segments.
• Design and Lead strategies that contribute to pipeline growth and develop full-funnel, multichannel B2B marketing campaigns aligned to revenue goals.
• Own both strategy and hands-on execution across CRM, digital platforms, email, paid media, social channels, trade shows, and sales enablement.
• Launch new products and build go-to-market plans that resonate with contractors, engineers, producers, architects, distributors, and other industry decision-makers.

Drive Cross-Functional Alignment & Customer Engagement

• Partner closely with Sales, Product, Operations, Technical Services, and external industry experts to ensure alignment and execution.
• Represent Titan America with credibility at customer meetings, industry events, conferences, trade shows, and technical forums.
• Build and nurture relationships with key stakeholders including contractors, architects, engineers, developers, and public-sector decision-makers.

Qualifications

• 10-15 years of progressive B2B marketing experience, product and business development and sales enablement, ideally in building materials, construction, chemicals or industrial products.
• Deep understanding of decision-making processes in commercial and infrastructure markets.
• Demonstrated success in developing integrated campaigns, conducting market analysis, and delivering measurable growth outcomes.
• Proficiency in CRM systems, digital marketing platforms, and analytics tools.
• Strong communication and presentation skills, with the ability to simplify technical data into persuasive customer messaging.
• Proven ability to influence stakeholders, lead change, and collaborate across departments.
• Bachelor’s degree in Marketing, Business, Engineering, or Materials Science (MBA preferred).
• Willingness to travel up to 50% for client, industry, and internal engagements.

Success Measures

• Demonstrated increase in market share across commercial and infrastructure segments.
• ROI from campaigns directly contributing to sales pipeline growth.
• Increased adoption of admixtures, sustainable solutions, and innovative technologies.
• Strengthened customer loyalty and preference for Titan America’s product portfolio.
• High trust, alignment, and collaboration across sales, operations, and technical services.

Flight Operations Coordinator

This Role is an In-House Role. The Candidate must be able to travel to our Fort Lauderdale Office. We are not considering remote candidates.

Are you ready to embark on a thrilling journey with a company that offers a dynamic, fun, and relaxed work environment? Look no further! At , we take pride in delivering top-tier, personalized 24/7 service to our distinguished clientele who demand the best.

We are seeking an experienced and detail-oriented Flight Operations Coordinator to join our team. This role is critical in coordinating and scheduling flights while ensuring seamless operations and an exceptional client experience. Additionally, we are prioritizing candidates with leadership experience, as we see this role evolving into managing a team of coordinators in the future.

Key Responsibilities:

• Coordinate and Schedule Flights – Efficiently arrange flight itineraries, considering client preferences and operational requirements.
• Ensure Safe Operations – Monitor flight progress, weather conditions, and other factors that impact travel, making real-time adjustments as needed.
• Client Communication – Maintain clear and professional communication with clients, providing updates and addressing any travel-related inquiries.
• Accurate Documentation – Maintain detailed flight records, manage billing processes, and reconcile accounts.
• Customer Service – Handle customer inquiries with professionalism, ensuring issues are resolved efficiently.
• Compliance and Safety – Adhere to aviation regulations and company protocols to uphold the highest standards of service and safety.
• Ad Hoc Projects – Support the Vice President of Sales on projects aimed at building, optimizing, and innovating the sales department.

Qualifications:

• Leadership Experience – Ability to mentor and guide others, with the potential to lead a team of coordinators in the future.
• Proficiency in Excel and PowerPoint – Comfortable analyzing data, preparing reports, and presenting insights.
• Detail-Oriented and Organized – Ability to multitask and manage multiple flights and clients simultaneously.
• Strong Communication Skills – Professional verbal and written communication with both clients and internal teams.
• Ability to Work Under Pressure – Remain calm and efficient in a fast-paced, time-sensitive environment.
• Aviation Knowledge – Preferred but not required; a willingness to learn is essential.

If you have a passion for aviation, thrive in a dynamic work environment, and are ready to grow into a leadership role while contributing to the evolution of our sales department, we encourage you to apply!