Engineering Structures Impact Factor Jobs in Hull Massachusetts
593 positions found — Page 2
Sr. Project Manager
Location: Boston, MA (candidates must already reside in Massachusetts, preferably in the Boston area)
Schedule: 100% onsite at the main office or hospital project sites
Travel:
40–60% travel within approximately one hour of the main office to various hospital project sites. Mileage reimbursement provided.
Compensation
- $128K–$155K base salary
- Discretionary annual bonus
- $452/month vehicle allowance
- $80/month phone allowance
Overview
Large hospital construction project within the Boston metro area, consisting of multiple project sites.
Required Experience
- 8+ years of project management experience with a mechanical subcontractor
- Experience managing hospital construction projects valued at $5M+ (other commercial project types will not be considered)
- Strong experience managing subcontractors, vendors, budgets, and client relationships
Education
Bachelor’s degree in Construction Management, Engineering, Architecture, or related field.
Equivalent HVAC or plumbing field experience may be considered.
Preferred Certifications
- PMP (Project Management Professional) – PMI
- Procore Certified
- OSHA 30, CPR, and First Aid (preferred)
Key Responsibilities
- Oversee all aspects of project delivery including financial management, subcontractors, vendors, and client relationships
- Maintain job site safety through safety planning, JHA approvals, toolbox talks, and site walks
- Manage project budgets and contract delivery types (GMP, Lump Sum, or Concession Agreement)
- Ensure contract compliance including insurance, reporting, scheduling, and energy savings requirements
- Oversee Procore project setup, including change management and document control
- Negotiate and execute vendor purchase orders and subcontracts
- Lead project handoff meetings and ensure alignment on project goals and client expectations
- Oversee site utilization planning with emphasis on safety, cleanliness, and access control
- Establish and manage the project baseline schedule and milestone tracking
- Lead monthly project reporting, cost reviews, and risk mitigation planning
- Ensure execution of the project quality assurance plan
- Manage change processes including RFIs, drawing revisions, and client directives
- Lead project meetings and distribute agendas and minutes
- Build and maintain relationships with subcontractors, vendors, and clients
- Manage and mentor Project Managers
Qualifications
- 8+ years of relevant experience
- Ability to manage multiple priorities and resolve project challenges effectively
- Proficiency with Microsoft Office and Procore
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match (100% of the first 3%, 50% of the next 2%)
- 120 hours PTO and 9 paid holidays
- Mileage reimbursement and monthly vehicle allowance.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Job Description
We are seeking a highly skilled and experienced Lead AI Engineer to join our dynamic team. The ideal candidate will excel at identifying and articulating complex business problems, and will develop innovative, scalable, and robust AI/ML solutions to address these challenges. Responsibilities will include designing, building, and deploying enterprise-grade AI systems, specifically focused on:
- Agentic AI solutions to automate operational processes (e.g., interpreting trouble tickets, performing basic troubleshooting, interacting with online portals, data entry).
- Retrieval-Augmented Generation (RAG) and ColBERTv2 pipelines for parsing, indexing, and querying enterprise documents to facilitate answers related to process guidelines, product knowledge, and training materials.
- Function calling solutions leveraging Large Language Models (LLMs) to automate and perform precise actions in enterprise workflows.
- Developing and applying reinforcement learning strategies to optimize and automate decision-making processes within enterprise operations.
This role requires hands-on expertise with model fine-tuning, training pipelines, post-training optimization techniques (e.g., model distillation), classification models, and integrating AI systems within complex enterprise environments.
Duties and Responsibilities
- Develop and implement AI solutions leveraging fine-tuned Large Language Models (e.g., OpenAI models, LLaMA, Mistral).
- Design, develop, and optimize Retrieval-Augmented Generation (RAG) pipelines using advanced vector databases (e.g., FAISS, Pinecone, Milvus).
- Build and enhance agentic AI systems utilizing frameworks like LangChain, AutoGPT, or similar automation frameworks.
- Deploy scalable ColBERTv2 architectures for semantic retrieval and classification.
- Create robust pre-processing and post-processing pipelines to enhance model performance, accuracy, and interpretability.
- Collaborate closely with cross-functional teams, including product managers, business stakeholders, data scientists, and software engineers.
- Implement best practices in model distillation, quantization, and optimization for deployment in production environments.
- Ensure compliance with enterprise-grade security, privacy standards, and data governance practices.
- Provide leadership and mentorship to team members, supporting their technical development and career growth through coaching, training, and performance feedback.
- Drive timely and successful completion of AI/ML projects by setting clear milestones, tracking progress, removing blockers, and aligning resources
Required Qualifications
- Bachelor's degree in Computer Science, Data Science, Machine Learning, AI, or related fields; advanced degree strongly preferred.
- 5+ years of proven experience developing and deploying production-grade AI/ML systems.
- Strong programming skills in Python, familiarity with libraries/frameworks such as PyTorch, TensorFlow, Hugging Face, and LangChain.
- Demonstrated expertise with LLM fine-tuning (e.g., LoRA, PEFT), distillation, and model optimization.
- Practical experience implementing RAG pipelines with embedding technologies and vector stores (e.g., FAISS, Pinecone).
- Proven track record building agentic AI systems capable of interacting with multiple enterprise applications and platforms.
- Solid understanding of NLP techniques, Transformer architectures, semantic search, and document retrieval technologies (e.g., ColBERT).
- Hands-on experience with reinforcement learning techniques, including designing, training, and deploying reinforcement learning models.
Preferred Qualifications:
- Master's or Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, or related field.
- Familiarity with cloud-based AI services (e.g., AWS SageMaker, Azure ML, Google Vertex AI).
- Experience with containerization (Docker, Kubernetes) and deployment pipelines (CI/CD).
- Knowledge of advanced AI frameworks and model inference engines such as Triton Inference Server, TensorRT, and ONNX.
- Familiarity with model monitoring, observability tools, and techniques to ensure long-term reliability and performance.
- Strong communication and interpersonal skills with the ability to clearly articulate complex technical solutions to non-technical stakeholders.
- Experience in regulated industries or environments requiring strict compliance and data governance standards.
Job Title - Embedded Software Engineer (CIP / EtherNet/IP)
Location - Boston, MA, USA – Onsite (Relocation Available)
Employment Type - Contract / Full-time
About the Role
We are seeking a skilled Embedded Software Engineer with strong expertise in CIP (Common Industrial Protocol) and EtherNet/IP to support the development of industrial communication solutions. This role involves working on embedded systems, protocol stack integration, and real-time communication within industrial environments.
The ideal candidate will have hands-on experience in embedded C/C++ development, industrial networking protocols, and device-level integration, with a strong focus on interoperability and compliance standards.
Key Responsibilities
• Develop and maintain embedded software solutions using C/C++ for industrial devices
• Implement and integrate CIP / EtherNet/IP protocol stacks for Adapter or Scanner devices
• Work with RTOS environments such as FreeRTOS, ThreadX, or similar platforms
• Integrate and optimize TCP/IP stacks and Ethernet drivers for embedded systems
• Perform debugging and troubleshooting using tools such as Wireshark
• Ensure compliance with ODVA standards and support interoperability testing
• Collaborate with cross-functional teams to design, test, and validate embedded solutions
• Participate in system-level testing, validation, and performance optimization
Mandatory Skills & Qualifications
• 5–10 years of experience in embedded software development
• Strong hands-on experience with CIP / EtherNet/IP protocols
• Experience in protocol stack integration (Adapter or Scanner)
• Proficiency in C and C++ programming for embedded systems
• Experience working with RTOS platforms (FreeRTOS, ThreadX, etc.)
• Strong understanding of TCP/IP networking and Ethernet driver integration
• Must have experience with ODVA compliance and interoperability testing
• Experience using Wireshark or similar tools for debugging network communication
Preferred Skills
• Experience working in industrial automation or embedded device engineering environments
• Familiarity with real-time communication systems and industrial networking standards
• Strong problem-solving and troubleshooting capabilities
Why Join Us
• Work with cutting-edge technologies in a collaborative environment
• Professional growth opportunities and training support
• Inclusive, equitable, and respectful workplace culture
About NetworkPedia
NetworkPedia is a certified women-owned technology and talent solutions company, providing IT infrastructure, cybersecurity, managed services, and specialized recruitment across North Americas and beyond. Our mission is to empower organizations with secure, scalable, and innovative technology while building inclusive teams that reflect the communities we serve.
As a trusted partner, we deliver expertise across networking, cloud, IT service management, and security operations, along with staffing solutions for niche technology roles. We are committed to diversity, equity, and inclusion (DEI) in all our hiring practices and ensure that our opportunities are open to all qualified applicants, without discrimination on the basis of age, gender, race, ethnicity, religion, sexual orientation, or disability.
How to Apply
Apply directly via LinkedIn Easy Apply. All applications are routed to our central recruitment email id -
About You:
We are seeking a Senior Software Engineer with strong experience in DO-178C flight software development and avionics integration. In this role, you will design and implement safety-critical autonomous flight software, integrate it with avionics hardware platforms, and contribute to certification-ready development processes.
Responsibilities:
- Develop, integrate, and verify flight-critical software using C/C++ following DO-178C processes.
- Build application-level flight software and ensure robust integration with underlying avionics hardware interfaces
- Create, maintain and review software requirements, code and certification artifacts adhering to certification plans and standards
- Troubleshoot integration issues on test benches and aircraft
- Develop automated workflows for software integration and build processes.
- Collaborate with engineers from cross functional groups such as systems, safety, hardware, flight controls and test to ensure product and program level needs are met.
- Contribute to planning and execution of SOI audits and certification reviews.
- Create and maintain comprehensive documentation for software requirements, architecture, build processes and design decisions
- Support hardware-in-the-loop (HIL), processor-in-the-loop (PIL), and flight testing activities.
Qualifications:
- Bachelor's or Master's in Computer Science, Electrical Engineering, Aerospace, or related field.
- 3-5 years of embedded or flight software development experience within a DO-178C environment.
- Strong proficiency in C/C++ for embedded, real-time, safety-critical systems.
- Understanding of avionics protocols and architectures (ARINC 429, ARINC 653, CAN, MIL-STD-1553, Ethernet).
- Experience designing and implementing software for real-time operating systems (RTOS), with strong knowledge of low level topics such as device driver development, interrupt handling, memory management, and performance estimation.
- Strong experience with requirements management, including authoring high-quality software requirements, maintaining traceability, and using tools such as DOORS, Jama, or Polarion.
- Experience with hardware/software integration, debugging on target hardware, and use of analysis tools (logic analyzers, bus analyzers).
- Experience with Python scripting, tool automation and test automation
- Experience with CI/CD environments and automated code quality checks.
Nice To Have
- Background integrating software across diverse avionics platforms or multicore systems.
- Familiarity with flight controls, autonomy, GNC, or aircraft certification efforts.
- Exposure to MathWorks tools and Model-Based Development workflows (DO-331).
- Prior involvement in SOI audits or FAA/EASA certification programs.
The Role
As Senior Project Engineer, you will work alongside senior project managers serving as owner's representative on behalf of a confidential defense tech client. You will be a critical part of the project delivery team, supporting the day-to-day execution of complex construction projects from the owner's side. This is a hands-on, high-visibility role with real exposure to executive-level clients and mission-critical work.
What You'll Own
- Support senior PMs in managing proposals, drafting meeting minutes, contract creation, and client reporting documents
- Assist in the creation and ongoing updates of project budgets and schedules
- Manage document control, change order processing, monthly invoicing, TI allowance reimbursement, and project closeout in coordination with project managers
- Day-to-day involvement across multiple concurrent, complex construction projects
- Interface directly with PMs, clients, and brokers on evolving project requirements
What We're Looking For
- 1-4 years of experience in the construction industry, preferably as a Project Engineer or Senior Project Engineer
- Experience with tenant improvement projects required
- Hands-on experience with invoice processing, schedule and budget creation and updates, and meeting minutes required
- A strong tendency toward leadership and a solid understanding of the design, permitting, bidding, construction, and closeout process
- Highly proficient in Bluebeam, Microsoft Excel, Microsoft Word, and Microsoft Project
- Sharp communicator, written and verbal, comfortable interfacing with senior stakeholders
- Self-directed and deadline-driven, with the ability to juggle multiple tasks and adapt quickly to shifting priorities
Compensation & Details
- Competitive base salary commensurate with experience ranging from $80,000-$110,000
- Competitive benefits package and long-term career growth
- Combination of in-office and onsite project work
- Travel as required to support client projects
- Bachelor's degree required, preferably in Construction Management, Engineering, or Architecture
Associate Director of Member Engagement & Enablement
Associate Director of Member Engagement Enablement
1) deeply understand our members
2) set our member engagement and experience strategy, including the measures of performance that drive value, both enterprise-wide and for key strategic initiatives
3) provide the support, guidance and insights to help the business achieve those levels of performance;
4) partner with enterprise technology to build and manage the next generation of member engagement capabilities and infrastructure; and
5) operationalize our member engagement programs by coordinating across clinical, service, analytics, marketing, enterprise technology to deliver seamless member engagement interventions that produce measurable impacts and resonate in the market.
Reporting to the Vice President of Member Engagement, Experience, and Advocacy, the Director of Member Engagement Enablement is responsible for supporting the team’s charter by delivering on the 4th pillar. This person will partner deeply with enterprise technology to help scope, design and build the next generation of our consumer engagement infrastructure, leveraging the insights and needs of the entire MEEA team – especially member engagement programs and consumer research and performance measurement – as well as those of the broader organization to helps us advance our core member engagement-driven strategic imperatives, which includes member navigation.
Key responsibilities include:
- Lead the consumer experience and engagement ‘enablement’ strategic portfolio project work project:
- Be the day-to-day business lead for the staged build of our core member engagement operational data platform
- E.g. ensure the phasing aligns with our strategic business needs and use cases, aware of interdependencies with other projects, vendors and partners in their own phases of development
- E.g. ensure all business use cases and needs across the organization are understood, represented and included for prioritization and then explaining the business rationale behind prioritization decisions to all stakeholders
- Be the day-to-day business lead for our email/SMS
- Design and advance future consumer engagement enablement strategic projects
- In support of our current and developing member engagement programs, and in partnership with the Associate Director of Member Engagement Programs, lead the work to ensure seamless data flow and integration across various engagement platforms including but not limited to CRM, omni-channel communication orchestration engines, and analytics platforms.
- Evaluate and consider emerging tools such as (AI, personalization engines, CRM/CMS innovations) for relevance and scalability
- For example, partner with the Associate Director of Member Engagement Programs and colleagues in Performance Measurement and Improvement (PMI) and Health and Medical Management to evaluate new machine learning and CenAI algorithms/tools that identify key points on members’ clinical journeys, the most impactful opportunities for navigation/guidance/intervention and how to prioritize across multiple clinical pathways when a member has multiple conditions, as well as factoring in other key interactions with BCBSMA to maximize relevance, strengthen our relationship with the member and increase the impact of engagement.
- Champion and prioritize AI, automation and self-service functions across all relevant domains and purviews above.
Qualifications:
- Bachelor’s degree required
- Minimum 10 years of experience in health-related technology roles, with a strong preference for health plan experience and the deep understanding of health plan core technologies, data structures, formats and uses (for BCBSMA this means working knowledge and/or use of: DAL/CAR, RTMS, EDI, EAH, MSST and Data warehouse
- Preferred areas of specialization include (but not limited to): consumer experience and/or digital and marketing technologies; health plan analytics and performance measurement (actuarial, consumer experience, provider performance)
- Deep understanding of the marketing, service and CX technology landscape, including CRM, and email/SMS tools, and customer data technologies.
- Familiarity with agile methodologies and experience embedding agile practices in business teams
- Experience with corporate strategy and portfolio processes
- Strong technical expertise and acumen, with a demonstrated ability to deliver business value through technology
- Proven track record of delivering business-focused results through cross-functional partnerships across a matrixed organization
- Ability to generate trust, influence, and build alliances with dependent stakeholders and business partners.
- Excellent leadership and staff management skills
- Experience communicating and visualizing complex and abstract concepts as well as story-tell to all levels/knowledge-levels in a way that resonates.
Senior Developer, AI Evaluation & Cloud Infrastructure | Just Horizons Alliance
Join us to build the technical foundation for AI accountability.
The Role
Just Horizons Alliance is an 18-year-old applied research lab focused on ethics and technology. Our current focus is the AI Ethics Index, a measurement framework for evaluating AI systems on ethics, safety, and societal impact.
We need a senior engineer to own the technical infrastructure end-to-end: learn what exists, close critical gaps, and build something that lasts.
The evaluation methodology is validated and in use. We're now at the stage where the systems need to mature alongside the research. This is the first dedicated infrastructure hire for this work, and you'll shape how it scales.
What You’ll Do
Months 1–3: Learn the System
Map the current architecture with Sophia Zitman (AIEI Team Lead). Understand the evaluation methodology, the data flows, and the infrastructure that supports them. Identify what needs to evolve for multi-domain benchmarking—reproducibility, security posture, test coverage, deployment pipeline. Begin implementing the highest-priority improvements.
Months 4–6: Build for Scale
Architect the infrastructure to support the next phase of the Index. CI/CD that maintains stability as the system grows. IAM and secret management built for a production environment. Experiment tracking that makes every evaluation run auditable. Documentation that enables the research team to work independently.
Months 7–12: Expand
Multi-domain benchmarking across education, healthcare, finance, and other sectors. Reproducibility standards that meet external scientific scrutiny. A system the research team can extend without engineering support for every change. At this point, the infrastructure should be stable enough that you're focused on capability, not maintenance.
Why This Role Is Difficult
This is infrastructure for a scientific standard, not a product feature.
Correctness and delivery both matter. A bug in the evaluation engine doesn't break a feature, instead it invalidates a measurement. A flawed pipeline doesn't slow things down, it compromises the credibility of the research. At the same time, methodology that never runs in production has no impact. The role requires both rigor and momentum.
You're translating between disciplines. Your stakeholders are researchers, ethicists, and governance specialists. You'll need to take concepts like "operationalizing an ethical construct" and turn them into data models and pipelines. This is a translation problem as much as an engineering problem.
The work is novel. There's no existing system to reference. The AI Ethics Index is defining what rigorous AI evaluation looks like. You'll be making architectural decisions in areas where best practices don't yet exist.
You'll have full ownership. This is not a role where you're executing someone else's technical vision. You're setting the direction. That means autonomy, but it also means accountability.
You're probably the right person if
You've built evaluation systems or data pipelines that other people depended on for correctness, not just uptime
You're comfortable with GCP and have deployed containerized workloads in a real production context
You've worked with LLM APIs and understand their reliability and reproducibility characteristics
You can read a paper about measurement methodology and turn it into a working data structure
You build for durability. Your code is still running 18 months later because you thought about the next person
You've worked somewhere between 5 and 50 people and you're comfortable being the person who figures things out without a playbook
You find working on AI ethics infrastructure more interesting than building another e-commerce checkout flow
You're probably not the right fit if
Enterprise environments make up most of your experience. This is not a large-team context
You need clearly defined requirements before you can start. The requirements here evolve through conversation with ethicists
You're based on the West Coast US or expect West Coast US working hours
You mainly build user-facing APIs and features — this is systems and infrastructure work
You're looking for a high-growth startup where shipping speed is everything. This is a scientific organization. Correctness is everything.
Hard Skills
These are the technical capabilities you need going in — or need to be able to build up fast using an AI coding agent. We're not looking for someone who ticks every box. We're looking for someone who closes gaps quickly and knows how to learn.
- Python — strong enough to design systems architecture and reason about failure modes, even if you work with AI assistance for implementation details
- Google Cloud Platform — specifically Cloud Run, IAM design, secret management, and containerized workload deployment in a real production context
- API and model documentation — able to read, write, and navigate API specs and model documentation fluently; you know how to figure out how a system behaves from its documentation without needing someone to walk you through it
- Structured step-by-step reasoning — when you hit a complex problem, you decompose it immediately and visibly into logical steps; you don't disappear into your head and come back with an answer, you think out loud and in sequence, which makes collaboration with the ethics and research team possible
- LLM API integration — understanding the reliability, reproducibility, and failure characteristics of external model endpoints
- Data pipeline architecture — building evaluation or measurement systems where correctness is non-negotiable, not just data-moving
- Experiment tracking and reproducibility standards — always looking to improve the evaluation pipeline; you understand what needs to be tracked, why reproducibility matters scientifically, and you find the right approach for the context without being dogmatic about tooling
- Statistical reliability concepts — enough to understand what inter-rater reliability means for evaluation output and why reproducibility matters scientifically
What you get
The role: You'll work directly with Sophia Zitman (AIEI Team Lead) as the technical backbone of the AI Ethics Index. Full engineering ownership of the evaluation engine.
The comp: Base salary $110,000.
The team: Small, split between ethicists and engineers. You will interview with Janet Kang (Executive Director) and Sophia Zitman (AIEI Team Lead).
The environment: Boston-based non-profit (501(c)(3)). East Coast US or Western Europe time zones. Collaborative but autonomous — Sophia won't micromanage, but she will hold you to a high standard of systems thinking.
The upside: You'll have built the technical foundation of what may become the globally referenced standard for AI system evaluation. That's a meaningful line on any CV — and a genuinely hard thing to have done.
About the Company
Our client is a well-established global insurance and financial services organization known for its strong reputation, financial stability, and long-term commitment to innovation. The company is investing heavily in modern technology and data platforms to transform how insurance products are delivered to professionals and small businesses.
Within this organization, a rapidly growing digital product team is focused on simplifying insurance through modern technology, data-driven decision making, and scalable cloud infrastructure. The team operates in a collaborative, fast-paced environment and places a strong emphasis on engineering excellence, ownership, and continuous improvement.
About the Role
Our client is seeking a Senior Data Engineer to join their Platform Engineering team in Boston. This role will play a key part in designing, building, and scaling a modern cloud-native data platform used to support analytics, business intelligence, and data-driven decision making across the organization.
This individual will work closely with engineering leaders, data teams, and business stakeholders to develop scalable data integration pipelines and build the foundation for enterprise analytics. The role is highly hands-on and ideal for someone who enjoys building data platforms, working with cloud technologies, and enabling self-service analytics.
The team operates in an Agile environment and values collaboration, ownership, and continuous improvement.
Responsibilities
- Design, develop, and maintain scalable data pipelines using Azure Data Factory, Databricks, and SQL Server
- Build configuration-driven ingestion processes to support batch and near real-time data pipelines
- Integrate and transform data from multiple sources including APIs, JSON, CSV, XLS, and other structured and semi-structured formats
- Design and document data models, data flows, and data dictionaries to support enterprise analytics
- Implement Lakehouse architecture using Medallion data modeling patterns
- Develop datasets and reporting pipelines supporting Power BI and enterprise analytics
- Maintain the health, security, and scalability of the Azure-based data platform
- Implement best practices for data governance, metadata management, lineage, and access control
- Build and maintain CI/CD pipelines for data infrastructure using tools such as GitHub Actions or CircleCI
- Implement monitoring, alerting, and observability for data pipelines and platform performance
- Optimize data pipelines for performance, scalability, and cost efficiency
- Work cross-functionally with engineering, product, and business teams to define and deliver data products
- Participate in Agile ceremonies including sprint planning, backlog refinement, and delivery cycles
- Mentor junior engineers and contribute to the ongoing development of the data engineering team
- Stay current on emerging technologies and best practices in data engineering
Qualifications
- 7+ years of professional experience in data engineering or data platform development
- Strong experience working in Azure environments, particularly: Azure Data Factory, Databricks, SQL Server / T-SQL
- Experience building scalable ETL / ELT data pipelines
- Experience integrating data from multiple sources including APIs, JSON, XML, CSV, and other formats
- Strong understanding of data warehousing, dimensional modeling, and Lakehouse architecture
- Experience with Power BI, SSRS, or other reporting platforms
- Hands-on experience with CI/CD pipelines and DataOps practices
- Familiarity with data governance, data quality, metadata management, and MDM
- Experience working in Agile development environments
- Strong communication and collaboration skills with the ability to work across technical and business teams
- Experience mentoring or guiding other engineers is a plus
The Associate Director, Omnichannel & Marketing Capabilities is a hybrid strategic and technical leader responsible for defining and building the marketing technology infrastructure that powers Galderma's US commercial business. This role acts as the primary bridge between business strategy and technical execution, serving the four major US business units. This individual will lead the design and implementation of the technical roadmap, with a specific hands-on focus on Salesforce Marketing Cloud and Journey Builder to orchestrate complex customer experiences. This high-visibility role will partner closely with Omnichannel Leads, Brand Marketers, and IT to translate commercial vision into a functional reality, ensuring campaigns are data-informed, automated, and scalable.
Essential Functions:
Marketing Technology Roadmap & Solution Architecture
- Define and own the technical capability roadmap, translating high-level business requirements from Brand and Omnichannel Leads into specific technical specifications and architectural designs.
- Serve as the primary technical liaison between commercial business units and IT/Global Tech teams to prioritize and implement new platform features, connectors, and integrations.
- Design scalable solution frameworks that allow for \"build once, deploy many\" capabilities across the four Galderma business units to reduce duplication and technical debt.
- Evaluate and recommend new technical tools or plug-ins within the MarTech stack (e.g., SMS aggregators, webinar connectors) to support evolving campaign needs.
Salesforce Marketing Cloud (SFMC) Operations & Execution:
- Serve as the hands-on technical administrator and architect for Salesforce Marketing Cloud, directly managing Journey Builder, Automation Studio, and Contact Builder.
- Build, test, and deploy complex, multi-step customer journeys, utilizing advanced logic (decision splits, engagement triggers) and scripting (AMPscript, SQL) to ensure flawless execution.
- Oversee the end-to-end technical production process, including audience segmentation setup, email/SMS rendering QA, and final deployment scheduling.
- Troubleshoot technical issues within the platform (e.g., API failures, data sync errors, email rendering issues) and resolve them rapidly to minimize business disruption.
Data Activation, CDP & Personalization:
- Lead the technical implementation of Customer Data Platform (CDP) use cases, configuring data ingestion rules and identity resolution logic to create unified customer profiles.
- Develop and maintain the data schema and segmentation logic required to power \"Next Best Action\" and dynamic content personalization across channels.
- Ensure all campaigns are technically configured for accurate measurement from day one, implementing proper tracking tags, parameters, and feedback loops into the data warehouse.
Governance, Vendor Management & Enablement:
- Establish and enforce technical governance standards, including naming conventions, folder structures, and data privacy compliance (consent management/opt-outs) within the platforms.
- Manage the technical output of external development vendors and agencies, reviewing their code and configuration to ensure it meets Galderma's quality and security standards.
- Create and maintain technical documentation (playbooks, data dictionaries, process flows) to support knowledge transfer and operational consistency.
Minimum Education, Knowledge, Skills:
8+ years of progressive experience in marketing operations, marketing technology, or digital transformation.
Deep, hands-on technical proficiency with Salesforce Marketing Cloud, specifically Journey Builder, Email Studio, and Automation Studio.
Experience in the pharmaceutical, biotech, or healthcare industry is preferred, but not required; experience in highly regulated industries is a plus.
Technical & Functional Skills:
Proven experience building and managing a marketing technology roadmap and translating business needs into technical specifications.
Experience implementing or utilizing a Customer Data Platform (CDP) (e.g., Salesforce Data Cloud, Tealium, Adobe) to drive segmentation and personalization.
Strong understanding of HTML, AMPscript, and SQL basics for audience segmentation and content personalization.
Demonstrated success in establishing a new capability or function within a complex, matrixed organization.
Ability to lead through influence, bridging the gap between creative marketers and technical engineering/IT teams.
Strong knowledge of healthcare compliance guidelines, FDA regulations, and privacy standards (PRC process).
Proven ability to lead through influence and drive change in a complex, matrix-driven organization.
Experience in capability assessment frameworks and competency modeling.
Experience managing external agencies and strategic vendors.
~10% travel.
Competencies & Abilities:
Strategic Thinking Shapes training strategy to support commercial objectives.
Leadership & Influence Inspires and guides peers, field teams, and stakeholders.
Advanced Instructional Design Builds sophisticated, learner-centered solutions.
Project & Change Management Leads complex, multi-phase initiatives.
Analytical Insight Uses data to inform decisions and demonstrate value.
Innovation & Agility Adopts new approaches and pivots quickly in dynamic markets.
About the Compensation:
The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $170K-$210K (Boston, MA).
In addition to base salary, we provide an opportunity to participate in an annual short-term incentive program that is based on corporate performance with a multiplier focused on individual performance. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.
All applicants must be legally authorized to work in the United States without requiring any type of work sponsorship. This position does not offer visa sponsorship now or in the future. If you require sponsorship, please do not apply. Individuals requiring sponsorship are not eligible and should not apply.
What we offer in return:
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.
Next Steps:
- If your profile is a match, we will invite you for a first conversation with the recruiter.
- The next step is a virtual conversation with the hiring manager
- The final step is a panel conversation with the extended team
Our people make a difference
At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
Employer's Rights:
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be
Locations: Atlanta | Boston | Heredia
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Key Responsibilities:
- Engineering & Administration
- Manage and configure enterprise application services across both legacy and cloud platforms.
- Lead upgrades, rollouts, patching, and migrations for a variety of applications.
- Conduct health checks, monitoring, troubleshooting, and performance tuning.
- Integrate applications with third-party platforms or in-house solutions.
- Support complex deployments and ensure high availability of services.
- Governance, Documentation & Support
- Define and maintain SOPs, administrative practices, and end-user documentation.
- Develop governance frameworks around licensing, lifecycle, and architecture.
- Provide Tier 3 escalation support and resolve complex technical issues.
- Mentor service desk teams and promote best practices in application usage and management.
- Collaboration & Cross-Team Engagement
- Coordinate with network, security, and support teams for seamless application service delivery.
- Participate in planning, migrations, upgrades, and project execution.
- Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Core Focus Areas:
- Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
- Drive standardization and operational consistency across the firm’s application portfolio.
- Provide leadership and guidance within the M365 Application Governance Council.
- Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
What You'll Bring
Experience Required:
- 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
- Proven experience in Adobe Creative Cloud deployment and productivity enablement.
- Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
- Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
- Scripting and bulk administration
- Automating service management
- Data analysis and backend reporting
- Visualizing application performance metrics
- Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
- Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
- Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
- Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
- Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
- Strong incident management, security compliance, and vulnerability remediation experience.
- Track record in defining KPIs and reporting on performance and service stability.
- Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
- B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred Qualifications:
- Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
- Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
- Prior involvement in enterprise-level security policy enforcement and tooling compliance.
- Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
- Key Attributes for Success:
- Excellent organizational and time management skills.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Proactive problem-solver with a collaborative mindset.
- Clear, confident communicator with strong documentation capabilities.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
The base salary range for this role in Atlanta is $121,000.00 - $147,700.00
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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