Engineering Structures Elsevier Jobs in Wayne
79 positions found — Page 6
FSR Advanced Support Specialist
🏢 Percepta
Salary not disclosed
At Percepta, we bring first-class service across each market we support.
As a FSR Advanced Support Specialist in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The FSR Advanced Support Specialist provides dedicated administrative and analytical support to the FSR program, working closely with the Ford client and the Percepta Operations Manager to execute daily operational tasks.
While the role requires a high level of proficiency in reporting — including the ability to build complex Excel reports, analyze findings, and track performance metrics — its primary focus is on administrative coordination and program support.
The specialist acts as a key resource for data-driven decision-making and process improvements.
Additionally, the role serves as a secondary resource for triaging issues during bridge calls on an as-needed basis.
During a Typical Day, You Will: Administrative & Operational Support •Execute administrative priorities as directed by the Ford client and the Percepta Operations Manager to ensure the smooth day-to-day functioning of the FSR program.
•Manage and prioritize ad hoc tasks and special projects from the Operations team, acting as a flexible resource for program needs.
•Collaborate with Operations leadership to identify operational inefficiencies and recommend process improvements to streamline call center workflows.
•Participate in bridge calls to assist in triaging and resolving urgent program issues as needed (this is a secondary requirement).
•Represent Percepta and the FSR program in a professional manner during client meetings and internal stakeholder discussions.
•Reporting & Data Management •Develop, design, and maintain user-friendly reports and dashboards that translate complex contact center data into actionable insights for Ford and Percepta leadership.
•Utilize Excel skills to build and enhance performance tracking tools, ensuring all formulas and data structures are efficient and scalable.
•Analyze and interpret data trends to identify performance gaps, providing specific recommendations to management to help meet program KPIs.
•Ensure the total integrity and accuracy of all reports and data exports prior to delivery to the client.
•Provide tracking for special initiatives, such as pilot programs or control group processes, to measure the impact of program changes.
•Program Maintenance •Maintain a deep understanding of the FSR platform and business objectives to ensure reporting and administrative tasks remain aligned with program goals.
•Review existing reporting structures regularly, recommending enhancements or the retirement of obsolete metrics to improve efficiency.
•Coordinate with internal Percepta reporting teams and outside vendors to ensure data consistency across all platforms.
•Ensure the prompt delivery of all recurring and one-time deliverables according to established schedules.
•Adapt to program launch needs and shifting priorities as the FSR program evolves.
•Miscellaneous •Work on activities and/or projects as requested by Ford client and Percepta Operations Manager.
•Represent Percepta in a professional manner, both internally as well as with outside organizations.
•Provide support and troubleshooting pertaining to dashboards and reporting What You Bring to the Role •High School diploma required.
•BA/BS degree in Technology, Business, Economics, or Statistics, or equivalent work-related experience preferred.
•Experience with reporting/analytics required.
(2 years) •Familiarity with call center processes and technology is required (1 years) •Ability to review internal telephony system reporting and understand core call center KPIs (handle time, wrap time, etc.) •Previous experience in a call center environment required.
(1 years) Skills •Strong analytical ability required.
•Must be able to draw conclusions from raw data and summarize results quickly and efficiently o Microsoft Excel skills
- ability to quickly gather and organize data off of Excel Sharepoint files and navigate formulas pivot tables with ease • Experience with MS office.
• Excellent written and verbal communication skills, specifically an ability to communicate effectively across all management levels o Ability to create one pagers/shareouts on trends, data, help needed, etc.
• Good problem-solving skills
- able to creatively resolve complex situations.
• A self-directed work style.
• Proven ability to manage multiple, concurrent activities.
• Proven ability to perform in a fast-paced environment and with minimal supervision.
• Strives to create a supportive environment conducive to continuous improvement.
• Translates problems into practical solutions.
Other • Call center environment • Knowledge of company systems and applications to support Percepta management.
• Provide excellent customer service for internal and external customers on questions and issues.
• Provide follow-up reporting for a variety of program initiatives.
• Position requires onsite presence 3 days/week and a professional at-home environment for days the work is done remotely.
• This position requires a high level of professional integrity.
Client and employee information must be kept confidential.
What You Can Expect Pay rate of $21.64 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
As a FSR Advanced Support Specialist in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The FSR Advanced Support Specialist provides dedicated administrative and analytical support to the FSR program, working closely with the Ford client and the Percepta Operations Manager to execute daily operational tasks.
While the role requires a high level of proficiency in reporting — including the ability to build complex Excel reports, analyze findings, and track performance metrics — its primary focus is on administrative coordination and program support.
The specialist acts as a key resource for data-driven decision-making and process improvements.
Additionally, the role serves as a secondary resource for triaging issues during bridge calls on an as-needed basis.
During a Typical Day, You Will: Administrative & Operational Support •Execute administrative priorities as directed by the Ford client and the Percepta Operations Manager to ensure the smooth day-to-day functioning of the FSR program.
•Manage and prioritize ad hoc tasks and special projects from the Operations team, acting as a flexible resource for program needs.
•Collaborate with Operations leadership to identify operational inefficiencies and recommend process improvements to streamline call center workflows.
•Participate in bridge calls to assist in triaging and resolving urgent program issues as needed (this is a secondary requirement).
•Represent Percepta and the FSR program in a professional manner during client meetings and internal stakeholder discussions.
•Reporting & Data Management •Develop, design, and maintain user-friendly reports and dashboards that translate complex contact center data into actionable insights for Ford and Percepta leadership.
•Utilize Excel skills to build and enhance performance tracking tools, ensuring all formulas and data structures are efficient and scalable.
•Analyze and interpret data trends to identify performance gaps, providing specific recommendations to management to help meet program KPIs.
•Ensure the total integrity and accuracy of all reports and data exports prior to delivery to the client.
•Provide tracking for special initiatives, such as pilot programs or control group processes, to measure the impact of program changes.
•Program Maintenance •Maintain a deep understanding of the FSR platform and business objectives to ensure reporting and administrative tasks remain aligned with program goals.
•Review existing reporting structures regularly, recommending enhancements or the retirement of obsolete metrics to improve efficiency.
•Coordinate with internal Percepta reporting teams and outside vendors to ensure data consistency across all platforms.
•Ensure the prompt delivery of all recurring and one-time deliverables according to established schedules.
•Adapt to program launch needs and shifting priorities as the FSR program evolves.
•Miscellaneous •Work on activities and/or projects as requested by Ford client and Percepta Operations Manager.
•Represent Percepta in a professional manner, both internally as well as with outside organizations.
•Provide support and troubleshooting pertaining to dashboards and reporting What You Bring to the Role •High School diploma required.
•BA/BS degree in Technology, Business, Economics, or Statistics, or equivalent work-related experience preferred.
•Experience with reporting/analytics required.
(2 years) •Familiarity with call center processes and technology is required (1 years) •Ability to review internal telephony system reporting and understand core call center KPIs (handle time, wrap time, etc.) •Previous experience in a call center environment required.
(1 years) Skills •Strong analytical ability required.
•Must be able to draw conclusions from raw data and summarize results quickly and efficiently o Microsoft Excel skills
- ability to quickly gather and organize data off of Excel Sharepoint files and navigate formulas pivot tables with ease • Experience with MS office.
• Excellent written and verbal communication skills, specifically an ability to communicate effectively across all management levels o Ability to create one pagers/shareouts on trends, data, help needed, etc.
• Good problem-solving skills
- able to creatively resolve complex situations.
• A self-directed work style.
• Proven ability to manage multiple, concurrent activities.
• Proven ability to perform in a fast-paced environment and with minimal supervision.
• Strives to create a supportive environment conducive to continuous improvement.
• Translates problems into practical solutions.
Other • Call center environment • Knowledge of company systems and applications to support Percepta management.
• Provide excellent customer service for internal and external customers on questions and issues.
• Provide follow-up reporting for a variety of program initiatives.
• Position requires onsite presence 3 days/week and a professional at-home environment for days the work is done remotely.
• This position requires a high level of professional integrity.
Client and employee information must be kept confidential.
What You Can Expect Pay rate of $21.64 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
Not Specified
Automotive Technical Specialist
🏢 Percepta
Salary not disclosed
At Percepta, we bring first-class service across each market we support.
As a Automotive Technical Specialis working in Detroit, Michigan, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Technical Support Specialist's role is to consistently improve and maintain a high level of professional customer satisfaction by troubleshooting and aiding in resolving technical repair issues.
The Technical Support Specialist follows documented protocols for first-contact resolution, escalations to second-level support, and follow-up to resolve dealer technical concerns.
During a Typical Day, You’ll Responsibilities: • Initially lead in providing support resources and repair strategies to dealer service teams.
• Assist dealers’ technical assistance request.
• Provide real-time technical assistance to reduce the total number of claims requiring technical escalation and reduce the total number of contacts per claim.
• Provide real-time technical subject matter expertise to agents and dealer.
• Perform detailed claim analysis and adjudication per contract terms and contact handling processes.
• Place outbound calls to dealerships regarding the status of submitted claims within client-specified timeframes.
• Communicate with dealers and repair facilities in a professional, knowledgeable manner pertaining to claim adjudication and concerns if authorization will not be provided.
• Properly log all dealer contacts into the appropriate contact system, to allow for an accurate historical view of contacts from the CRC.
• Assist dealers via phone and email.
• Walk the dealer through all facets related to the escalating technical concerns.
• Escalate for additional assistance when needed.
Manage dealer escalation concerns/issues.
• Document processes where there are no current standards.
• Maintain a positive work environment that fosters team performance; support and contributes to open communication.
• Identify and report all concerns regarding the program to the appropriate Manager.
• Adhere to and support all Percepta business and quality initiatives and company policies and procedures.
• Attend and participate in team meetings.
• Demonstrate leadership capabilities.
What You Bring to the Role: Education • High School Diploma required • Associate’s degree preferred Experience •Minimum 2-3 years of customer service experience required •2 or more years of automotive technical knowledge or position-related experience required.
•Minimum 1-year recent experience as an automotive technician in a powertrain or body/chassis/electrical diagnostic and repair role or equivalent training required •Diesel, Gas, Hybrid, and EV engine diagnosis and repair experience preferred •ASE, manufacturer, or state technician certifications in automotive service and/or repair preferred •Experience managing and maintaining application use preferred Skills • Strong communication, customer service, and organizational skills • Strong problem-resolution and decision-making skills • Ability to analyze repair shop diagnosis information to determine coverage eligibility • Ability to speak confidently about repair procedures • Excellent interpersonal skills • Ability to use conflict resolution and negotiation skills to resolve difficult contacts from an automotive technical perspective • Strong working knowledge of the Internet, computers, and software (MS Office products, Internet Explorer, etc.) • Flexibility and adaptability in a fast-paced environment • Ability to analyze and solve problems.
• Communicate and articulate in a professional and effective manner both verbally and written.
• Ability to exercise independent judgment and decision-making.
• Reasoning ability and logical thinking.
• A good listener with a proven ability to build relationships with all types of people.
• Strong time management skills, attention to detail, and outstanding follow-up skills.
• The ability to work well under pressure with tight deadlines.
A little bit more about your role: •Must be able to work onsite in the 17333 Federal Dr.
Suite 220 Allen Park, Michigan 48101.
•8-hour shift between 8:00 am – 8:00 pm EST, 5 days per week.
What You Can Expect •Competitive Salary with Incentives •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
As a Automotive Technical Specialis working in Detroit, Michigan, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Technical Support Specialist's role is to consistently improve and maintain a high level of professional customer satisfaction by troubleshooting and aiding in resolving technical repair issues.
The Technical Support Specialist follows documented protocols for first-contact resolution, escalations to second-level support, and follow-up to resolve dealer technical concerns.
During a Typical Day, You’ll Responsibilities: • Initially lead in providing support resources and repair strategies to dealer service teams.
• Assist dealers’ technical assistance request.
• Provide real-time technical assistance to reduce the total number of claims requiring technical escalation and reduce the total number of contacts per claim.
• Provide real-time technical subject matter expertise to agents and dealer.
• Perform detailed claim analysis and adjudication per contract terms and contact handling processes.
• Place outbound calls to dealerships regarding the status of submitted claims within client-specified timeframes.
• Communicate with dealers and repair facilities in a professional, knowledgeable manner pertaining to claim adjudication and concerns if authorization will not be provided.
• Properly log all dealer contacts into the appropriate contact system, to allow for an accurate historical view of contacts from the CRC.
• Assist dealers via phone and email.
• Walk the dealer through all facets related to the escalating technical concerns.
• Escalate for additional assistance when needed.
Manage dealer escalation concerns/issues.
• Document processes where there are no current standards.
• Maintain a positive work environment that fosters team performance; support and contributes to open communication.
• Identify and report all concerns regarding the program to the appropriate Manager.
• Adhere to and support all Percepta business and quality initiatives and company policies and procedures.
• Attend and participate in team meetings.
• Demonstrate leadership capabilities.
What You Bring to the Role: Education • High School Diploma required • Associate’s degree preferred Experience •Minimum 2-3 years of customer service experience required •2 or more years of automotive technical knowledge or position-related experience required.
•Minimum 1-year recent experience as an automotive technician in a powertrain or body/chassis/electrical diagnostic and repair role or equivalent training required •Diesel, Gas, Hybrid, and EV engine diagnosis and repair experience preferred •ASE, manufacturer, or state technician certifications in automotive service and/or repair preferred •Experience managing and maintaining application use preferred Skills • Strong communication, customer service, and organizational skills • Strong problem-resolution and decision-making skills • Ability to analyze repair shop diagnosis information to determine coverage eligibility • Ability to speak confidently about repair procedures • Excellent interpersonal skills • Ability to use conflict resolution and negotiation skills to resolve difficult contacts from an automotive technical perspective • Strong working knowledge of the Internet, computers, and software (MS Office products, Internet Explorer, etc.) • Flexibility and adaptability in a fast-paced environment • Ability to analyze and solve problems.
• Communicate and articulate in a professional and effective manner both verbally and written.
• Ability to exercise independent judgment and decision-making.
• Reasoning ability and logical thinking.
• A good listener with a proven ability to build relationships with all types of people.
• Strong time management skills, attention to detail, and outstanding follow-up skills.
• The ability to work well under pressure with tight deadlines.
A little bit more about your role: •Must be able to work onsite in the 17333 Federal Dr.
Suite 220 Allen Park, Michigan 48101.
•8-hour shift between 8:00 am – 8:00 pm EST, 5 days per week.
What You Can Expect •Competitive Salary with Incentives •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
Not Specified
N
Mechanical Technician
Salary not disclosed
Mechanical Technician We are seeking a skilled Mechanical Technician to assemble, install, and troubleshoot custom automation equipment.
This role is ideal for someone with strong mechanical/electrical aptitude and hands on experience in machine building or automation assembly.
Key Responsibilities Assemble and wire mechanical, electrical, pneumatic, and hydraulic components.
Read and interpret blueprints, schematics, and technical drawings.
Troubleshoot and debug automation systems.
Perform fitting, fabrication, and basic welding as needed.
Test and verify equipment operation before shipment.
Travel to customer sites for installs and service support.
Maintain a safe and organized work area.
Qualifications Required: 3+ years in machine building, automation assembly, or related field.
Strong understanding of mechanical/electrical systems.
Ability to read schematics and engineering drawings.
Hands on experience with tools and precision assembly.
Troubleshooting skills and willingness to work overtime.
Preferred: Experience with PLCs, robotics, or automation controls.
Basic manual machining skills.
What We're Looking For Strong problem-solving ability and attention to detail.
Team-oriented, dependable, and able to work independently.
Good communication and organizational skills.
Ability to lift and move equipment as required.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This role is ideal for someone with strong mechanical/electrical aptitude and hands on experience in machine building or automation assembly.
Key Responsibilities Assemble and wire mechanical, electrical, pneumatic, and hydraulic components.
Read and interpret blueprints, schematics, and technical drawings.
Troubleshoot and debug automation systems.
Perform fitting, fabrication, and basic welding as needed.
Test and verify equipment operation before shipment.
Travel to customer sites for installs and service support.
Maintain a safe and organized work area.
Qualifications Required: 3+ years in machine building, automation assembly, or related field.
Strong understanding of mechanical/electrical systems.
Ability to read schematics and engineering drawings.
Hands on experience with tools and precision assembly.
Troubleshooting skills and willingness to work overtime.
Preferred: Experience with PLCs, robotics, or automation controls.
Basic manual machining skills.
What We're Looking For Strong problem-solving ability and attention to detail.
Team-oriented, dependable, and able to work independently.
Good communication and organizational skills.
Ability to lift and move equipment as required.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Not Specified
N
Quality Inspector
🏢 Nesco Resource
Salary not disclosed
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job Summary: The Quality Inspector will check the quality of all products as well as production procedures.
The role will be an advocate for quality in our business.
The Quality Inspector will ensure that products are made of flawless materials in compliance with customer specifications.
Essential Duties and Responsibilities: Inspect, test and measure materials or products and accurately record inspection and test data.
This includes measuring products using rulers, calipers, gauges, coordinate measuring machines (CMM), thread gauges, gauge pins, optical comparator, surface testers, height gauges or micrometers to monitor operations to ensure they meet quality standards.
Accept or reject finished products including tagging or identifying all products and material that fail to meet specifications.
Read, interpret, and follow basic blueprints, diagrams, engineering drawings and other written instruction.
This includes understanding and applying Geometric Dimensioning and Tolerance (GD & T) symbology.
Recommend adjustments to the assembly or production process to improve quality.
Calibrate or verify test instruments.
Adhere to all safety procedures and promote continuous improvement.
Education and Experience (required): High School diploma or equivalent.
1 year of inspection experience with common hand gages or equivalent.
Education and Experience (preferred): 1 year of experience programing and operating a Direct Computer Controlled (DCC) CMM.
Skills, Knowledge and Abilities (required): Knowledge of computers and electronics.
Ability to calibrate or verify test instruments and keep detailed records.
Excellent communication skills with the ability to interact across multiple departments.
Proficient computer skills including MS Office.
Ability to analyze and problem solve with attention to detail.
Skills, Knowledge and Abilities (preferred) Working knowledge and comprehension of quality standards.
American Society for Quality (ASQ) certified.
Ability to work overtime as needed including weekends.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job Summary: The Quality Inspector will check the quality of all products as well as production procedures.
The role will be an advocate for quality in our business.
The Quality Inspector will ensure that products are made of flawless materials in compliance with customer specifications.
Essential Duties and Responsibilities: Inspect, test and measure materials or products and accurately record inspection and test data.
This includes measuring products using rulers, calipers, gauges, coordinate measuring machines (CMM), thread gauges, gauge pins, optical comparator, surface testers, height gauges or micrometers to monitor operations to ensure they meet quality standards.
Accept or reject finished products including tagging or identifying all products and material that fail to meet specifications.
Read, interpret, and follow basic blueprints, diagrams, engineering drawings and other written instruction.
This includes understanding and applying Geometric Dimensioning and Tolerance (GD & T) symbology.
Recommend adjustments to the assembly or production process to improve quality.
Calibrate or verify test instruments.
Adhere to all safety procedures and promote continuous improvement.
Education and Experience (required): High School diploma or equivalent.
1 year of inspection experience with common hand gages or equivalent.
Education and Experience (preferred): 1 year of experience programing and operating a Direct Computer Controlled (DCC) CMM.
Skills, Knowledge and Abilities (required): Knowledge of computers and electronics.
Ability to calibrate or verify test instruments and keep detailed records.
Excellent communication skills with the ability to interact across multiple departments.
Proficient computer skills including MS Office.
Ability to analyze and problem solve with attention to detail.
Skills, Knowledge and Abilities (preferred) Working knowledge and comprehension of quality standards.
American Society for Quality (ASQ) certified.
Ability to work overtime as needed including weekends.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Not Specified
A
General Manager
Salary not disclosed
Job Summary
We are seeking for an experienced General Manager / Operations Manager to lead day-to-day manufacturing operations at our facility in Fairview, PA. This is an on-site leadership role responsible for driving operational excellence, quality, and performance in a regulated manufacturing environment.
Key Responsibilities:
- Lead overall plant operations including Production, Quality, Engineering, and Supply Chain
- Drive safety, quality, delivery, and cost performance
- Ensure compliance with Aerospace, Defense, and Medical standards
- Develop and lead management and shop-floor teams
- Support continuous improvement, Lean initiatives, and strategic goals
Qualifications:
- 8+ years of leadership experience in manufacturing operations
- Aerospace, Defense, and/or Medical manufacturing background required
- Strong knowledge of CNC machining and production environments preferred
- Experience with AS9100 and/or ISO 13485
- Proven leadership, decision-making, and team development skills
Onsite Location:
Windsor Beach Technologies, Inc.
7321 Klier Drive East
- Fairview, PA 16415
Not Specified
V
HRIS Systems Analyst (Workday)
🏢 Venteon
Salary not disclosed
HRIS Systems Analyst (Workday)
This position supports the organization’s HR technology environment with a focus on Workday. The role partners closely with HR, Payroll, and Benefits teams to enhance functionality, support daily operations, and deliver system improvements across a global user base.
What You’ll Do
Serve as the primary functional resource for Workday HR, Payroll, and Benefits modules
Maintain configurations, security, and business processes to ensure accuracy and compliance
Support enhancements and releases from design through deployment
Manage system changes using structured governance and testing practices
Coordinate with external payroll providers and benefit carriers to maintain connectivity and data accuracy
Investigate and resolve data, reporting, and integration discrepancies
Review interfaces and perform reconciliations
Execute system improvement initiatives and small projects
Provide user guidance, training, and documentation
Continuously identify opportunities to improve workflows and system usage
What We’re Looking For
Bachelor’s degree in Human Resources, Information Systems, or related field preferred
3+ years supporting Workday in an HRIS environment
Experience with Workday Payroll and Benefits
Background in configuration, testing, and ongoing HR systems support
Strong communication skills and ability to work with technical and business stakeholders
Ability to work onsite
Not Specified
P
Neuroscience Sales Specialist
Salary not disclosed
Premier Medical Partners is proud to partner with Johnson & Johnson on this opportunity. As an approved recruiting partner, we accept applications and are managing candidates through this posting.
(2) Neuroscience Sales Specialists Territories Available: Philadelphia South and Levittown (Bucks, Montgomery, and small part of southern NJ)
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Description:
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Johnson & Johnson has entered into an agreement to acquire Intra-Cellular Therapies, Inc, a biopharmaceutical company focused on the development and commercialization of therapeutics for central nervous system (CNS) disorders. With a differentiated commercialized therapy and promising clinical-stage pipeline that complements our current areas of focus, this acquisition brings us one step closer to achieving our ambition of becoming the #1 neuroscience company worldwide.
Intra-Cellular Therapies, a Johnson & Johnson company, is on the path to be the #1 leader in neuroscience. With an exceptional suite of products and a commitment to transforming patient lives, we are expanding our CAPLYTA® commercial team to support our growing impact in psychiatry.
The Neuroscience Sales Specialist, has overall responsibility for meeting or exceeding sales expectations within their assigned geographies in an ethical and compliant manner. The sales specialist is responsible for understanding and identifying customer needs, aligning marketing resources and supporting pull-through activities. They are also accountable for embodying and communicating Intra-Cellular’s corporate vision of improving the lives of patients suffering from neuropsychiatric disorders.
The Neuroscience Sales Specialist will develop superior product and disease state knowledge that allows them to compliantly engage in in-depth clinical dialogue with healthcare professionals. Additionally, they will have responsibility for the creation of local strategic and tactical plans, differential resource allocation, and accountability for effective application of budget and expense management within their assigned territory.
We are looking for sales professionals who have a passion for patients, tenacity for results, ability to adapt and evolve, entrepreneurial thirst for working in an energizing and winning culture.
Job Responsibilities
- Following compliance guidelines, drives sales performance to ensure sales forecasts are met or exceeded within assigned territory by calling on HCP offices and Mental Health Community Centers both in-person and virtually.
- Effectively uses assigned budgets to achieve territory objectives. Customizes discussions and client interactions based on customer’s needs in a compliant and ethical manner
- Maintains current understanding of local market, practice structures, evolving customers, and key influencers. Routinely shares such information with relevant internal Intra-Cellular stakeholders.
- Provides input into resource allocation decisions across customers/region. Identifies and selects programs/resources available and appropriate for each customer, practice, and/or system.
- Works with Regional Business Manager and key stakeholders to develop a local business plan that ensures achievement of all business objectives. Capitalizes on formulary approvals and other business opportunities through effective implementation of the strategic plan.
- Collaborate with other Neuroscience Sales Specialists on common objectives and sharing of best practices.
- Accountable for providing timely and accurate administrative management of work hours, sales call data, customer objectives, communication responses, synchronization, sample and expense reporting.
- Effectively inform and build a business plan based on depth and breadth of customer business needs, resources and products.
- Complete all company and job-related training as assigned within the required timelines.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Requirements
- A minimum of two (2) years of relevant work experience in healthcare sales/account management, or business to business sales, or recently transitioned from Active-Duty Military
- 3+ years of sales experience in specialty pharmaceuticals preferred
- Launch, antipsychotic, and/or bi-polar sales experience highly preferred.
- Must have Bachelor’s degree from an accredited college or university as well as a valid driver’s license and safe driving record.
- Must have strong desire and passion for improving the lives of patients and their caregivers. Ideal candidate emulates patient-centricity.
- Must act with high integrity and always in accordance with the Company’s Compliance policies and procedures.
- Must have strong sense of self-motivation, initiative, and entrepreneurial thirst, excellent decision-making judgment, strong teaming/collaboration and cross-functional skills
- A proven track record of success in learning and adapting to an evolving environment such as Covid-19 in order to overcome obstacles and challenges
- Must have ability to be agile and adapt to the changing telemedicine/virtual environment.
- Ability to analyze data/metrics to assess progress against objectives as well as diagnose performance issues and identify new opportunities.
- Experience establishing new customer relationships and communicating technical information to a diverse customer audience.
- Work hours may include meetings scheduled outside of normal working hours.
- Territories may require some overnight travel depending on geography.
- Some domestic travel to corporate headquarters, training and sales meetings will also be required on a periodic basis.
- Must be able to perform all essential functions of the position, with or without reasonable accommodation.
Not Specified
L
Employment Paralegal
🏢 Legal.io
Salary not disclosed
A leading automotive company is seeking an Employment Paralegal to support its Labor and Employment Legal team at its corporate headquarters in Dearborn, MI. This is an excellent opportunity for someone with strong employment litigation, discovery, and legal research experience to work directly with attorneys and cross-functional business partners in a fast-paced, in-house environment.
This is a hybrid role (40 hours per week) based in Dearborn, MI. Candidates must be local to the area.
Hours: Full-time (40 per week)
Location: Dearborn, MI (on-site)
Duration: Approximately 6 months
Pay: $60-$65/hour
What You’ll Do
- Support employment litigation matters, including discovery management, drafting responses to interrogatories, and coordinating document productions
- Assist attorneys with administrative charges filed with the EEOC and state and local human rights agencies
- Partner closely with Employment Legal attorneys, Human Resources, and business stakeholders to gather facts and documents for legal assessments
- Conduct legal research on federal, state, and local employment laws (e.g., Title VII, ADA, FMLA, FLSA)
- Draft and proofread legal documents, including settlement agreements, separation agreements, and internal memoranda
- Manage legal holds and ensure proper preservation of evidence related to employment litigation
What We’re Looking For
- Bachelor’s degree or Associate’s degree in Paralegal Studies required
- Paralegal Certificate from an ABA-approved program strongly preferred
- 3–5 years of experience supporting employment law matters as a Paralegal (law firm or in-house)
- Hands-on experience managing discovery and eDiscovery processes
- Strong legal research and writing skills (Westlaw, LexisNexis, or similar)
- Ability to handle sensitive and confidential information with discretion
Not Specified
V
Data Science and Machine Learning Engineer
🏢 V2Soft
Salary not disclosed
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998.
We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.
We partner with Fortune 500 companies to address complex business challenges.
Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.
Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.
Beyond our work, we actively support local communities and non-profits, reflecting our core values.
Join us to be part of a dynamic and impactful global company! Please visit us at to know more .
About the Role The Global Data, Insight & Analytics (GDIA) organization at Client is seeking a Data Scientist to develop advanced analytics products that drive vehicle content strategy decisions.
This role sits within the Marketing Analytics team and focuses on applying machine learning, artificial intelligence, statistical modeling, and mathematical optimization to high-impact business problems.
The Data Scientist will design, develop, and deploy analytical solutions that support strategic decision-making across North American vehicle programs.
This role requires strong quantitative expertise, advanced Python skills, and experience working in cloud-based data environments, particularly Google Cloud Platform (GCP).
Required Qualifications Master’s degree or higher in Data Science, Statistics, Economics, Engineering, Mathematics, Operations Research, or a related quantitative field.
2+ years of experience in advanced analytics, including machine learning, mathematical optimization, statistical modeling, econometrics, or AI.
1+ year of experience working with large datasets in cloud-based environments (e.g., GCP).
Strong proficiency in Python for analytical workflows.
Ability to communicate complex analytical concepts to business and product stakeholders.
Preferred Qualifications PhD in a quantitative discipline.
Experience deploying machine learning or advanced analytics models into production systems.
Familiarity with AI-assisted analytics approaches (e.g., scenario exploration, search space optimization).
Experience in Agile or product-driven environments.
Hands-on experience with Google Cloud Platform.
Strong interpersonal and communication skills with the ability to simplify complex topics for leadership audiences.
V2Soft is an Equal Opportunity Employer ( EOE).
We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
to view all of our open opportunities and to learn more about our benefits.
We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.
We partner with Fortune 500 companies to address complex business challenges.
Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.
Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.
Beyond our work, we actively support local communities and non-profits, reflecting our core values.
Join us to be part of a dynamic and impactful global company! Please visit us at to know more .
About the Role The Global Data, Insight & Analytics (GDIA) organization at Client is seeking a Data Scientist to develop advanced analytics products that drive vehicle content strategy decisions.
This role sits within the Marketing Analytics team and focuses on applying machine learning, artificial intelligence, statistical modeling, and mathematical optimization to high-impact business problems.
The Data Scientist will design, develop, and deploy analytical solutions that support strategic decision-making across North American vehicle programs.
This role requires strong quantitative expertise, advanced Python skills, and experience working in cloud-based data environments, particularly Google Cloud Platform (GCP).
Required Qualifications Master’s degree or higher in Data Science, Statistics, Economics, Engineering, Mathematics, Operations Research, or a related quantitative field.
2+ years of experience in advanced analytics, including machine learning, mathematical optimization, statistical modeling, econometrics, or AI.
1+ year of experience working with large datasets in cloud-based environments (e.g., GCP).
Strong proficiency in Python for analytical workflows.
Ability to communicate complex analytical concepts to business and product stakeholders.
Preferred Qualifications PhD in a quantitative discipline.
Experience deploying machine learning or advanced analytics models into production systems.
Familiarity with AI-assisted analytics approaches (e.g., scenario exploration, search space optimization).
Experience in Agile or product-driven environments.
Hands-on experience with Google Cloud Platform.
Strong interpersonal and communication skills with the ability to simplify complex topics for leadership audiences.
V2Soft is an Equal Opportunity Employer ( EOE).
We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
to view all of our open opportunities and to learn more about our benefits.
Not Specified
G
Project Manager - Cybersecurity
Salary not disclosed
Job Title: Program Manager – IT & Contact Center Programs
Location: Dearborn, MI
Employment Type: Full-Time
Job Summary:
We are seeking an experienced program manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related projects, ensuring coordination, minimizing risk, and driving results across stakeholders, timelines, and budgets.
Key Responsibilities:
- Define program goals, scope, deliverables, and success metrics in alignment with organizational strategy.
- Lead planning and execution of multiple projects under the program umbrella.
- Coordinate cross-functional teams to ensure timely delivery of program outcomes.
- Monitor program performance, timelines, and budget adherence.
- Identify, track, and mitigate program-level risks and issues.
- Provide regular updates to leadership and stakeholders through status reports and review meetings.
- Establish governance processes and reporting mechanisms.
- Ensure alignment between business goals, project delivery, and change management.
- Foster collaboration between product, engineering, operations, and other departments.
- Mentor and guide project managers within the program as needed.
Qualifications
- Bachelor’s degree in computer science, Information technology, or related field experience.
- 7+ years of proven experience as a Project Manager, Business Analyst and Product Owner, preferably in the automotive sectors or manufacturing sectors.
- Experience working in/around Contact Centers and their operations
- Knowledge of NICE / CXone contact center solutions
- Proficiency in project management tools. JIRA experience is a plus.
- Minimum of 3-5 years managing complex IT programs, including multi-project coordination and resource allocation.
- Proven ability to develop and implement program strategies, ensuring alignment with business objectives and client needs.
- Strong leadership skills to guide project teams, manage stakeholders, and drive program success.
- Knowledge of security frameworks and best practices, such as NIST, ISO 27001, and financial industry regulations is a plus.
- Project Management Professional (PMP) certification is preferred; CISSP or CSM is a plus.
Not Specified
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