Engineering Structures Elsevier Jobs in Ks Remote

Purchasing Agent

FCS mfg. Inc. – Gridley, Ks 66852

Position Summary

The Purchasing Agent plays a hands-on, impactful role within our team. They are responsible for procuring of raw goods, bin components, and consumable parts. Part of their responsibility is integrating sales, engineering and the production departments by providing timely and accurate information, and delivery of products for fabrication.

The ideal candidate thrives on planning schedules and solving logistical challenges. The ideal candidate is skilled in written and verbal communication and can work collaboratively with multiple departments. They enjoy meeting and exceeding dead lines to help their team accomplish their goals.

Key ResponsibilitiesSales and Vendor Support

• Providing sales with accurate pricing for estimating projects and providing pricing on new parts.
• Build and maintain strong relationships with vendors to ensure consistent quality, reliable delivery and competitive pricing

Procurement and Planning

• Developing a clear understanding of what FCS builds using BOM and drawings provided by engineering
• Understanding the production schedule and purchasing supplies for delivery 2 weeks ahead of when needed
• Attention to detail and accurate record keeping for tracking costs
• Tenacity to follow through on all parts to ensure they have arrived
• Tracking standard stock, consumable items on a daily and weekly basis for purchasing
• Maintain detailed records of supplies purchased and received items
• Monitor and track shipments to ensure timely delivery and resolve any issues, such as delays or defective goods, with vendors.
• Ability to read drawings and work with vendors on acceptable part tolerances, grades of steel, manufacturing processes and quality control

Process Improvement

• Help implement an ERP system
• Implement purchasing strategies that save costs
• Compare products with various vendors to improve quality

Leadership & Team Collaboration

• Participate in daily and weekly team production meetings.
• Manage projects and respond to production needs
• Collaborate closely with Sales, Engineering, and Production to meet deadlines and customer expectations.

Qualifications

• Bachelor's Degree in Business, Engineering or Construction Management.
• 5+ years of project management experience. Experience in fabrication or construction preferred.
• Ability to read CAD drawings and pdf’s.
• Proficiency in Microsoft Office programs
• Experience with ERP Systems is a plus
• Excellent communication and collaboration skills.
• Positive, proactive attitude and team-first mindset.
• Willingness to work on-site, 45 hours per week.

Work Environment

Our company culture is collaborative, fast-paced, and rooted in values of integrity, innovation, and teamwork. We take pride in solving complex problems, learning from challenges, and continually improving our work and each other.

Schedule

• Monday–Thursday: 7:30 AM – 5:00 PM CST
• Friday: 7:30 AM – 11:30 AM CST
• Total: 40 hours per week, on-site

Compensation and Benefits

• Salary Range: $60,000 – $80,000 + bonuses
• Health Insurance
• 401(k) with 3% company match
• Vacation and Personal Leave
• Bereavement Leave
• 6 Paid Holidays
• "Good Deed" Volunteering Program
• Resiliency Bonus (extra rewards for extra effort)
• Professional Development Opportunities

Mechanical Estimator, Mission Critical (AFG)

Location: Kansas City, MO, US, 64106 Tempe, AZ, US, 85281 Atlanta, GA, US, 30339 Omaha, NE, US, 68118 Austin, TX, US, 78704 Beaverton, OR, US, 97008

Best People + Right Culture. These are the driving forces behind JE Dunn’s success.

By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.

JE Dunn’s Advanced Facilities Group (AFG) combines Mission Critical, Advanced Industries, and Industrial & Manufacturing into one high-performing team focused on cutting-edge work to serve innovative clients on large Industrial & Manufacturing, Data Center, and Semiconductor projects. As part of the Advanced Facilities team, you'll work on some of the most advanced construction projects across the country, growing your career alongside our diverse team of industry professionals.

ROLE SUMMARY

The Mechanical Estimator will complete increasingly complex mechanical and field construction activities. This position will be responsible for collecting and assembling data, developing estimates and generating systems and bid analysis. All activities will be performed in support of the strategy, vision and values of JE Dunn.

ESTIMATOR FAMILY – CORE

• Learns and actively participates in all aspects of the company’s safety and quality plans and culture by demonstrating commitment to an injury-free environment through individual actions and mentoring others.
• Completes entry level and routine mechanical and field construction activities.
• Learns how to develop budgetary M/E estimates, based upon program and schematic design information using automated M/E estimating system.
• Assists in the review of mechanical options as part of the preconstruction process and completes systems analysis for select projects.
• Learns to develop the mechanical scopes of work used to coordinate during the bid process.
• Assists in the completion of bid analysis and provides input during the subcontractor selection process.
• Assists in developing sequencing requirements of various systems and providing solutions to meet the schedule requirements.
• Gains knowledge of design documents in order to identify potential quality problems to assist in developing constructability review reports.
• Learns to perform job inspections to ensure specifications and expectations are met and work is completed in a quality and timely manner.
• Learns and assists with the shop drawing/submittal process to comply with the contract documents.
• Assists with the commissioning process including developing pre-functional checklists, functional testing procedures and actual functional testing.
• Leads, supports and promotes a culture of diversity and inclusion within JE Dunn. Understands JE Dunn’s policy of non-discrimination and ensures positive, proactive implementation throughout the organization.

In addition, this position will be responsible for the following:

• Completes increasingly complex mechanical and field construction activities.
• Develops budgetary M/E estimates, based upon program and schematic design information.
• Reviews mechanical options, completes systems analysis, recommends best system for the project and provides value engineering suggestions.
• Coordinates the mechanical and electrical scopes of work during the bid process.
• Develops sequencing requirements of various systems and provides solutions to meet the schedule requirements. Provides scheduling input during projects.
• Reviews design documents and identifies potential quality problems. Helps develop quality control programs.
• Performs job inspections at various times in the project to ensure specifications and expectations are met and work is completed in a quality manner.
• Develops pre-functional checklists and functional testing procedures. Verifies contractor’s performance of functional test.
• Reviews and approves shop drawings prior to submitting to design team.
• Generates and issues the Commissioning Plan for approval to the appropriate parties.
• Verifies deficiencies are corrected and submits commissioning documentation to owners.
• Provides mentoring to less experienced co-workers.
• Creates M/E tools and innovative solutions to continuously improve processes and work products.
• Leads, supports and promotes a culture of diversity and inclusion within JE Dunn. Understands JE Dunn’s policy of non-discrimination and ensures positive, proactive implementation throughout the organization.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to perform work accurately and completely, and in a timely manner.
• Communication skills, verbal and written (Intermediate).
• Proficiency in MS Office (Intermediate).
• Ability to read and understand plans, drawings and specifications.
• Develops proficiency in basic JE Dunn construction M/E tools and software.
• Knowledge of means and methods of construction management.
• Ability to build relationships and collaborate within a team, internally and externally.

EDUCATION

• Bachelor’s degree in mechanical engineering, electrical engineering, architectural engineering or related field (Required).
• In lieu of the above requirements, equivalent relevant experience will be considered.

EXPERIENCE

• 5+ years construction and/or engineering experience (Preferred).

WORKING ENVIRONMENT

• Valid and unrestricted drivers license required

BENEFITS INFORMATION

The benefits package aligned to this position is Professional Non-Union. Click here for benefits details.

This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.

Trident Consulting is seeking a " Warehouse Operator" for one of our clients in " Lenexa, KS”. A global leader in business and technology services

Job Title: Warehouse Operator

Location: Lenexa, KS – Onsite

Type: Contract

1st SHIFT:

10:30 am - 7:00 pm Monday - Friday

Rate: $20/hr

INTERVIEWS: 30-minute onsite

PREFERRED:

2 years of experience in a warehouse

MUST HAVE: Candidate must be able to pass the MVR, or no offer

NOTE: Steel-toe boots, safety glasses, and safety vest will be provided

Your role: The Lenexa, KS material handler is responsible for working in the warehouse, processing the receipt, put away, retrieval, shipping, & cycle counting of all raw and finished materials to internal and external customers. This position will also handle daily housekeeping/maintenance and other special projects, as assigned by the Lead and Logistics Manager.

The worker will use a forklift 10-15 % of his normal job duties.

Who you are:

This position requires individuals to be detail-oriented and to be able to work independently and as part of a team. This position must also be flexible and be able to change direction at a moment's notice to meet any urgent requirements. A qualified individual will understand that every day is different and be willing to learn new things when necessary.

• High School diploma or equivalent

• An understanding of or ability to learn ISO, GMP, OSHA, DOT, and IATA regulations

• Ability to do basic math

• Ability to understand and speak English

• Ability to obtain a forklift operator certification

• Ability to lift up to 70 pounds regularly and 50 pounds, 60 times in a 12-hour shift

• Basic PC skills

Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Learn more: .

Some of our recent awards include:

• Trailblazer Women Award 2025 by Consulate General of India in San Francisco.
• Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.
• Received the TechServe Excellence award

LHH Recruitment Solutions is partnering with an organization in Kansas City, MO, and assisting them search for a new Compensation Manager. The Compensation Manager is responsible for designing, implementing, and managing compensation programs, policies, and practices that are competitive, equitable, and aligned with organizational strategy. This role plays a critical part in supporting talent acquisition, retention, and engagement while ensuring compliance with all applicable federal, state, and local regulations. The Compensation Manager serves as a subject‑matter expert and trusted advisor to HR partners, leaders, and managers, providing data‑driven insights and guidance on compensation decisions across the organization.

This role is based in Kansas City, MO, and will entertain candidates who are open to relocation to the Kansas City metro, with relocation assistance.

Key Responsibilities

Compensation Strategy & Program Design

• Design, implement, and manage base and variable compensation programs, including merit increases, bonus plans, and incentive programs.
• Lead job evaluation, market pricing, and the development and ongoing maintenance of salary structures.
• Conduct compensation benchmarking and market analyses to ensure pay practices remain competitive and aligned with market trends.
• Administer the annual compensation review process, including merit increases, promotions, and incentive payouts.

Advisory & Partnership

• Partner closely with HR Business Partners and Talent Acquisition to ensure compensation offers are equitable, competitive, and aligned with internal structures.
• Advise managers and senior leaders on compensation decisions, job offers, policy interpretation, and pay practices.
• Provide expertise and recommendations to support workforce planning, retention strategies, and organizational growth.

Compliance & Governance

• Ensure compliance with all applicable compensation‑related laws and regulations, including FLSA, pay transparency requirements, and EEO guidelines.
• Support or lead pay equity analyses and other compliance‑driven compensation initiatives.
• Participate in or lead compensation‑related projects, including system implementations, audits, and merger or acquisition activities.

Analytics, Systems & Vendors

• Manage relationships with external compensation survey vendors and consultants.
• Utilize HRIS systems and advanced Excel analysis to support compensation modeling, reporting, and decision‑making.
• Develop and deliver compensation‑related training and communications for HR partners and leadership.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field required; Master’s degree or MBA preferred.
• 7+ years of progressive compensation or total rewards experience, including experience leading or supervising teams.
• Strong knowledge of compensation principles, job architecture, pay structures, and regulatory requirements.
• Experience with global compensation practices and job architecture frameworks is a plus.
• Certified Compensation Professional (CCP) strongly preferred.
• Advanced analytical skills with strong proficiency in Excel and experience working with HRIS platforms.
• Excellent communication, presentation, and stakeholder management skills.
• High level of integrity, discretion, and attention to detail.

Segra is searching for a qualified and experienced Planner & Expediter (Supply Chain) to join us in a full-time capacity in our Kansas City, MO office.

Location Requirement:

This work arrangement for this role is a hybrid position, requiring three (3) days in the Kansas City, MO office, with flexibility to work remotely two (2) days each week.

Role Overview:

The Planner/Expediter plays a critical dual role within the Supply Chain organization, responsible for ensuring timely and cost-effective procurement, production planning, and material flow to meet customer demand and operational goals. This position manages short- and long-term planning, monitors inventory levels, and coordinates the timely delivery of materials and components by proactively identifying and resolving potential delays or shortages.

The ideal candidate will be highly organized, detail oriented, and thrive in a fast-paced environment. This role requires strong communication and problem-solving skills to collaborate with suppliers, sales, sourcing, warehouse, engineering and operations teams, ensuring demand timelines are met and customer expectations exceeded.

Required Experience:

• 2+ years’ professional experience in Supply Chain Management, Operations, or Project Management
• Bachelor’s degree in Business Management, Supply Chain and Operations Management, or similar OR an equivalent combination of education and work related experience.
• Proficient in the use of Microsoft Office Suite (Outlook, Excel).

Preferred Skills:

• Develop and maintain material plans based on demand forecasts, capacity and inventory targets.
• Monitor purchase orders and demand schedules to ensure on-time delivery of materials.
• Act as a liason between suppliers, sourcing, and operations to expedite critical materials.
• Idenfity and mitigate supply risks and bottlenecks that could impact customer installations.
• Track and report material shortages, delays, and root causes, implementing corrective actions as needed.
• Coordinate with warehouse and logistic teams to ensure inventory accuracy and proper material flow.
• Maintain accurate data in ERP systems related to planning, lead times and inventory levels.
• Support continuous improvement initiatives in planning and expediting processes.
• Resourceful problem solving, work with moderate direction, deliver high levels of customer service, establishing and maintaining effective working relationships, and work cross-functionally
• Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems
• Comfortable with high level of transactional duties and analysis
• Sourcing and negotiation minimal; requires management support
• Travel: Less than 10%

About Segra:

Segra is one of the largest independent fiber network companies in the nation, able to offer state-of-the-art communication solutions backed by always-on customer service. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.

Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on-net and near-net buildings, and 44k+ fiber-route miles. We exist purely to help businesses within our footprint be successful.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $41,055 - $51,345

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor's degree required; an advanced degree is advantageous.

Optomi, in partnership with a leading logistics company is seeking a Senior Full Stack Java Developer (Java / Kafka / Spring Boot / AWS) to support and modernize critical systems within the Mechanical organization. This team maintains locomotives, railcars, and detector systems that capture millions of operational and safety data points across the network.

About the Position: The role focuses on refactoring legacy microservices, scaling event-driven architectures, re-platforming rules engines, and building cloud-native, resilient, high-volume IoT data pipelines. This is a high-impact engineering role where your work directly influences safety, reliability, and operational efficiency across one of the largest transport networks in the US.

Apply Today if your Background Includes:

• 6+ years of Full Stack experience with a backend emphasis in Java Spring Boot development.
• Strong event-driven architecture + Kafka experience
• Proven experience modernizing legacy microservices & distributed systems
• AWS Cloud experience
• Hands-on Python experience for backend/data workflows
• DevSecOps mindset: automated testing, CI/CD, secure coding
• Experience supporting both greenfield and legacy systems
• Strong relational DB experience (Postgres preferred)
• Experience handling IoT or high-volume sensor data pipelines
• Familiarity with open-source tooling and cloud-agnostic architectures
• Ability to mentor junior engineers and provide technical leadership

What the Right Professional Will Enjoy!

• Fully remote work opportunity with up to 20% travel.
• Opportunity to work with a fast-growing team focused on modernization, cloud adoption, and automation.
• Direct impact on safety, rail operations, and national freight logistics.
• Work on high-volume IoT, event-driven architectures, cloud-native systems.
• Exposure to AI/GenAI, automation, and open-source tooling
• Leadership opportunities with junior developers

Responsibilities:

• Modernize legacy microservices and distributed systems supporting mechanical operations and detector networks.
• Design and implement backend services using Java, Spring Boot, event-driven patterns, and Kafka.
• Scale and optimize high-volume IoT data pipelines (30M+ incoming data points from sensors/detectors).
• Lead architecture, design, and deployment efforts for new and existing services.
• Refactor and support large rules-engine frameworks (600+ rulesets).
• Contribute to cloud-native development (AWS preferred; Azure acceptable; cloud agnostic mindset encouraged).
• Use Python for backend workflows, automation, and data processing tasks.
• Build automated CI/CD and testing frameworks following DevSecOps best practices.
• Work with Postgres and relational databases to tune, model, and integrate data.
• Mentor junior developers and support a strong engineering culture focused on speed, clarity, and automation.
• Collaborate across teams to build scalable, modern systems.
• Support both new development and the existing application footprint.

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.

Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.

ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.

ProSidian Seeks a Administrative Support IV - Operations headquartered near CONUS - Washington, DC (Remote) to support requirements for Energy & Environmental Management Industry (Nuclear | Oil & Gas | Power & Utilities | Distribution Engineering) Sector Clients.

This CONUS - Washington, DC (Remote) | Junior Consultant - Full-Time position currently best aligns with the Administrative Support Labor Category. Ideal candidates exhibit the ability to visualize, analyze, and convert data and experiences to meet performance challenges while confidently engaging in productive \"Jugaad\" and dialogue targeting mission success. ProSidian Team Members work to provide Energy Industry (Oil & Gas / Power & Utilities) Sector related Management And Operations Consulting Solutions for Nuclear Industry Advisory and Assistance (A&A) Services Support (Support to Fuel Cycle Campaigns) Services on behalf of The US Department of Energy (DOE-ID).

Administrative Support IV - Operations (NOA051) Candidates shall work to support requirements for (Operations Services) and Provides administrative support to technical and management level personnel. Includes, but is not limited to, project administration, planning and coordination, documentation and briefing support, general office support, secretarial support, human resource support.

Examples of General Responsibilities

• Coordinates and plans project / office administration and support.
• Provides general office support, documentation support, project administration, administrative and secretarial support, and human resource support.
• Supports project financial tracking and reporting requirements including project control and account resolution
• Performs other administrative and support functions as assigned.

Administrative Level IV Candidates shall have relevant Energy & Environmental Management Industry (Nuclear | Oil & Gas | Power & Utilities | Distribution Engineering) Sector Experience particularly with background, experience, and credentials to perform Nuclear Industry Advisory and Assistance (A&A) Services Support (Support to Fuel Cycle Campaigns) for Engineering Services on behalf of clients such as U.S. Dept. Of Energy Idaho Operations Office - Nuclear Energy's (NE) Office of Fuel Cycle Technologies supplemented by a High School or Equivalent Education and 10 Yrs. - 12 Yrs. Experience.

Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership ability to guide and lead colleagues on projects and initiatives Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people Communication ability to effectively communicate to stakeholders of all levels orally and in writing Motivation persistent in pursuit of quality and optimal client and company solutions Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization ability to manage projects and activity, and prioritize tasks

Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.

Our biotech client is seeking a Communications Project Manager to support Corporate Communications and R&D Communications in a part-time freelance capacity.

This is an ongoing 20 hours/week role with an expected duration of 6 months, with potential to extend. This position is fully remote and you will be reporting directly to the VP, Enterprise Communications.

The Communications Project Manager will serve as an operational and organizational engine for two fast-moving communications teams. This role ensures projects progress on schedule, leadership receives accurate and timely reporting, and executive-ready materials are consistently delivered. The ideal candidate is proactive, highly organized, experienced in cross-functional communications, and comfortable working directly with senior leaders.

Responsibilities

• Compile weekly project updates for the VP to support executive staff meeting discussions.
• Prepare and maintain monthly team reports for Corporate Communications and R&D Communications.
• Build quarterly business reviews (QBRs), consolidating inputs from multiple workstreams into executive-ready presentations.
• Create and update executive briefing books (1-2 per week), synthesizing complex information into clear, strategic narratives.
• Attend weekly team meetings (Wednesdays at 10 AM PST and Thursdays at 11 AM PST), maintaining agendas, tracking follow-ups, and ensuring all commitments are completed.
• Coordinate project inputs across cross-functional partners; track progress, identify risks, and flag blockers.
• Gather updates from stakeholders and ensure completeness, clarity, and alignment to team priorities.
• Synthesize themes across projects to identify patterns, insights, and strategic throughlines for reporting.
• Prepare materials in polished, executive-ready formats.
• Maintain project trackers, shared documents, and operational workflows across Airtable, OneNote, and Teams.
• Support the operational organization of both communications teams as they undergo structural changes, helping maintain consistency, accountability, and predictable information flow.

Requirements

• Minimum of 3 years of experience in project management, communications, executive support, or similar roles
• Experience supporting executive communications or communications teams.
• Strong organizational skills with demonstrated success managing multiple deadlines and stakeholder inputs.
• Proactive, self-starting working style with a Type A attention to detail.
• Exceptional written communication skills and comfort preparing executive-level materials.
• Ability to confidently engage senior leaders to request updates, clarify details, and push for high quality inputs.
• Comfortable synthesizing information and identifying key themes, insights, and priorities.
• Strong collaboration skills and a personable, professional presence.

Software Required:

• Airtable
• Workfront
• PowerPoint
• OneNote

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data.

Benefits