Engineering Structures Elsevier Jobs in Glendale Colorado

262 positions found — Page 4

Director of Sales and Marketing
Salary not disclosed
Littleton, CO 2 days ago

Compensation: 90K-140K Base+ Commission


Company Description

Stage Management operates several senior living communities across the Denver Metro area, offering Assisted Living, Memory Care, and Independent Living. We are a values-driven, relationship-first organization where our Marketing Directors are not just salespeople, they are community ambassadors, family guides, and occupancy leaders. We are growing and looking for a skilled, people-centered professional to join our team.


Role Description

As the Director of Sales and Admissions, you are the primary point of contact for prospective residents and their families from first inquiry through move-in. You own the full sales cycle, managing leads in our CRM, conducting personalized tours, building referral partner relationships, and driving occupancy results. You operate with autonomy, follow a structured playbook, and are coached to succeed.


Lead Management and CRM:

•    Manage all prospect activity in Yardi CRM with disciplined documentation — every inquiry, every touchpoint, every next step.

•    Respond to inquiries promptly (target: within 15 minutes during business hours) and execute a structured follow-up cadence across phone, email, and text.

•    Advance prospects through each stage of the pipeline with required activities completed and no records left without a next step assigned.

•    Monitor and manage after-hours marketing calls with timely callbacks and remote documentation.


Tours and Prospect Experience:

•    Lead personalized, discovery-driven tours that connect the community’s offerings to each family’s specific needs, concerns, and timeline.

•    Prepare thoughtfully before every tour — know the prospect’s record, brief your team, and ensure the community is show-ready.

•    Close every tour with a clear proposed next step and offer every prospect the opportunity to secure their place on the waitlist.

•    Send personalized follow-up within 24 hours of every tour.


Partner Outreach/Community Visibility:

•    Build and maintain a tiered referral partner network through scheduled visits, calls, and event participation.

•    Host and promote regular community marketing events — from caregiver education seminars to culinary experiences — designed to generate engagement and referrals.

•    Participate in external networking events including ALPN, Chamber of Commerce, senior fairs, and partner open houses.

•    Maintain a strong Google Business Profile and proactively generate reviews from satisfied residents, families, and partners.


Move-In Coordination and Cross Department Collaboration:

•    Manage move-in readiness from commitment through arrival — coordinating paperwork, unit preparation, clinical onboarding, and payer setup.

•    Partner with Maintenance on unit make-ready timelines to minimize vacancy and keep showable inventory current.

•    Collaborate with the Executive Director and clinical team to ensure every move-in is seamless and well-supported.

•    Conduct competitive market analyses twice annually and contribute insights to the regional team.


Qualifications:

•    2+ years of experience in senior living sales, healthcare sales, or a closely related consultative sales environment.

•    Demonstrated ability to manage a high-touch sales process with empathy, organization, and consistent follow-through.

•    Experience with a CRM platform (Yardi or similar); comfort with technology and digital documentation.

•    Strong relationship-builder with a genuine passion for serving older adults and their families.

•    Self-motivated, organized, and comfortable working with a structured operating system while exercising independent judgment.

•    Available for after-hours responsiveness as part of a defined coverage model.

•    Strong written and verbal communication skills.

Not Specified
Speech Language Pathologist - Clinical Fellow (CF) - Up to $6,000 Sign On Bonus
$75,000
Speech Language Pathologist

Clinical Fellow (CF-SLP)

Pediatric Home HealthPay: $75,000-$100,000/yearSign-On Bonus Opportunity!Eligible candidates may qualify for a $6,000sign-on bonus* as part of their total compensation package. Bonus eligibility and payout structure will be discussed early in the interview process.A Strong Start to Your SLP CareerAt Care Options for Kids, we've designed our Clinical Fellowship experience around what new Speech-Language Pathologists need most: structured mentorship, real-world pediatric experience, and the support to grow confidence as a clinician.As a CF-SLP, you'll work with children in home-based settings while receiving individualized guidance from an experienced CF Supervisor who is available both by phone and in person. You'll build your clinical skills, strengthen decision-making, and gain independence at a pace that supports learning without overwhelm.If you're looking for a Clinical Fellowship that prioritizes mentorship, meaningful experience, and long-term success, this role was designed to help you launch your career with confidence.Care Options for Kids Benefits Provide home based services in condensed geographic zoneSalaried during caseload build!Weekly Pay and Direct DepositMedical, Dental, and Vision Insurance401(k) Retirement PlanPaid Time Off (PTO)Continuing Education through an Online Learning PortalIndustry-leading Training and Professional DevelopmentEmployee Referral Bonus OpportunitiesCompany Vehicle Program*Support That Expands Your ImpactDedicated CF Supervisor providing individualized mentoring and ongoing supportOpportunities to participate in COFK's Global Outreach Program, providing therapy services to underserved children abroad, with travel and participation costs covered by Care Options for KidsA top-tier EHR designed to streamline documentation and reduce administrative burdenAccess to clinical leadership when you need guidance, collaboration, and supportRequirementsMaster's degree in Speech Language Pathology from an accredited programEligible for state licensure as a Speech Language PathologistCurrent BLS/CPR certificationReliable transportation and a valid driver's licenseCare Options for Kids is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.*Restrictions Apply. Connect with your Talent Acquisition Specialist for more details.Application open until 03/31/2026#RDCOCFSalary:

$84500.00 - $90000.00 / year
permanent
Speech Language Pathologist
🏢 Care Options for Kids
Salary not disclosed
AURORA, CO 4 days ago
Speech Language Pathologist Clinical Fellow (CF-SLP) Pediatric Home Health

Pay: $75,000-$100,000/year

Sign-On Bonus Opportunity!

Eligible candidates may qualify for a $6.000sign-on bonus* as part of their total compensation package. Bonus eligibility and payout structure will be discussed early in the interview process.

A Strong Start to Your SLP Career

At Care Options for Kids, we've designed our Clinical Fellowship experience around what new Speech-Language Pathologists need most: structured mentorship, real-world pediatric experience, and the support to grow confidence as a clinician.

As a CF-SLP, you'll work with children in home-based settings while receiving individualized guidance from an experienced CF Supervisor who is available both by phone and in person. You'll build your clinical skills, strengthen decision-making, and gain independence at a pace that supports learning without overwhelm.

If you're looking for a Clinical Fellowship that prioritizes mentorship, meaningful experience, and long-term success, this role was designed to help you launch your career with confidence.

Care Options for Kids Benefits

- Provide home based services in condensed geographic zone
- Salaried during caseload build!
- Weekly Pay and Direct Deposit
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Continuing Education through an Online Learning Portal
- Industry-leading Training and Professional Development
- Employee Referral Bonus Opportunities
- Company Vehicle Program*

Support That Expands Your Impact

- Dedicated CF Supervisor providing individualized mentoring and ongoing support
- Opportunities to participate in COFK's Global Outreach Program, providing therapy services to underserved children abroad, with travel and participation costs covered by Care Options for Kids
- A top-tier EHR designed to streamline documentation and reduce administrative burden
- Access to clinical leadership when you need guidance, collaboration, and support

Requirements

- Master's degree in Speech Language Pathology from an accredited program
- Eligible for state licensure as a Speech Language Pathologist
- Current BLS/CPR certification
- Reliable transportation and a valid driver's license

Care Options for Kids is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*Restrictions Apply. Connect with your Talent Acquisition Specialist for more details.

Application open until 03/31/2026

#RDCOCF

Salary:

$84500.00 - $90000.00 / year
permanent
Pre-Litigation Personal Injury Attorney
Salary not disclosed
Denver, CO 2 days ago

Pre-Litigation Personal Injury Attorney | Colorado

$130,000 – $200,000 base + Monthly Bonus


We are hiring a Pre-Litigation Personal Injury Attorney to manage a high-volume auto accident caseload and drive cases from intake through settlement. This role is ideal for attorneys who enjoy negotiating with insurance carriers, building strong demand packages, and moving cases efficiently in a structured, metrics-driven environment.


What You’ll Do

  • Manage 150–250+ pre-litigation PI cases
  • Review medical records and bills
  • Build and evaluate demand packages
  • Draft and review demand letters
  • Negotiate settlements with insurance adjusters
  • Communicate directly with clients
  • Work closely with case managers
  • Maintain case documentation in Filevine
  • Move cases consistently toward settlement


Requirements

  • 2+ years plaintiff personal injury experience
  • Pre-litigation experience (auto accidents preferred)
  • Active Colorado Bar license
  • Experience negotiating settlement demands
  • Ability to manage a high-volume caseload
  • Strong communication with clients and insurance carriers


Bonus if you have:

  • Bilingual English/Spanish (required for one opening)
  • Filevine experience
  • Experience handling higher-value cases


Compensation & Benefits

  • $130,000 – $200,000 base salary
  • Monthly productivity bonus
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Life & disability insurance
  • HSA/FSA options
  • Paid holidays & flexible PTO


If you’re a plaintiff PI attorney who enjoys negotiating and closing cases, this is a strong opportunity to join a growing and structured PI practice.

Not Specified
Assistant Superintendent
Salary not disclosed
Denver, CO 4 days ago

Assistant Superintendent – Denver, CO

Due to continued strategic growth, a quality-focused general contractor is seeking an Assistant Superintendent to support field operations in the Denver market. After several years of rapid expansion, the company has intentionally shifted toward sustainable, strategic growth prioritizing strong systems, high-quality delivery, and a people-first culture.

This role offers the opportunity to join a tight-knit, supportive team where employees are valued as individuals, not just numbers. It’s an excellent opportunity for a driven construction professional looking to further develop leadership skills within a structured, systems-driven environment.

The ideal candidate will be highly detail-oriented, strong in scheduling and field coordination, and eager to grow into a lead Superintendent role over time.

Key Responsibilities

  • Support the Superintendent in managing field operations from ground-up through project closeout
  • Assist in developing, maintaining, and updating detailed project schedules
  • Coordinate subcontractors, inspections, deliveries, and daily site activities
  • Monitor safety, quality control, and productivity on-site
  • Track progress and help ensure schedule milestones are achieved
  • Partner with Project Managers and Superintendents to support budget and schedule targets
  • Communicate effectively with subcontractors, clients, and internal stakeholders
  • Implement company systems and processes to ensure consistent project execution

Qualifications

  • Experience as an Assistant Superintendent or in a field leadership role with a general contractor is preferred
  • Strong scheduling and site coordination experience
  • Experience managing subcontractors and enforcing quality standards
  • Comfortable working in structured, process-driven environments
  • Based in the Denver area or willing to travel/relocate

Why Join?

  • Strong, supportive culture focused on teamwork and long-term employee growth
  • Stable company with strategic expansion plans and a solid project pipeline
  • Clear path for career advancement into a Superintendent role
  • Opportunity to help build teams and systems as the company grows into new sectors
  • Competitive compensation package + full benefits
Not Specified
HUD Multifamily Processor/Jr Analyst
✦ New
🏢 Newmark
Salary not disclosed
Denver, CO 1 day ago

Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform’s global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the twelve months ended December 31, 2025, Newmark generated revenues of over $3.3 billion. As of December 31, 2025, Newmark and its business partners together operated from approximately 175 offices with over 9,300 professionals across four continents. To learn more, visit or follow @newmark.


The HUD Multifamily Sr. Analyst plays a critical role within the Underwriting Team, supporting FHA-insured multifamily transactions from application through closing. This position blends traditional loan processing responsibilities with analytical review, issue identification, and proactive deal management.


Under the general direction of the assigned Underwriter, the Analyst is responsible not only for coordinating and assembling complete HUD-compliant loan packages, but also for evaluating information quality, identifying risks and deficiencies, prioritizing workflow, and supporting underwriting decision-making. The role requires independent judgment, strong regulatory knowledge, and the ability to synthesize complex information across multiple third-party reports, borrower submissions, and HUD requirements.


This position is designed for a professional who wants to grow beyond execution into analysis, problem-solving, and ownership of deal readiness.


Key Responsibilities

Loan Application Management, Due Diligence & Analysis (75–80%)

  • Coordinate the full FHA loan application process in accordance with HUD program requirements, FHA regulations, and Newmark internal procedures, progressing transactions to “ready-to-close” status.
  • Receive, review, and complete initial setup of incoming loan applications and exhibit packages, ensuring accuracy, completeness, and HUD compliance.
  • Analyze incoming borrower, property, and third-party information to identify inconsistencies, gaps, risks, or timing issues; proactively flag concerns and recommend next steps to the Underwriter.
  • Coordinate workflow and deliverable preparation with Newmark’s Global Support Team, including assigning, reviewing, and validating support work to ensure accuracy, completeness, and alignment with HUD requirements and internal standards.
  • Manage pipeline prioritization by evaluating deal readiness, required deliverables, and submission timing; maintain clean pipeline data including purging closed or inactive files.
  • Actively participate in borrower, attorney, consultant, and internal conference calls; contribute substantively to discussions by understanding deal structure, timing constraints, and HUD requirements.
  • Proactively obtain missing or supplemental documentation from Borrowers, Attorneys, General Contractors, lenders, and third-party consultants.
  • Order and review HUD-required credit, compliance, and verification items for principals and entities (OFAC, SAM/EPLS, LexisNexis, VOD, SPC, etc.), escalating issues as appropriate.
  • Prepare and manage Requests for Proposals (RFPs) for third-party reports; ensure consultants are fully briefed, deadlines are tracked, and deliverables are received as required.
  • Review third-party reports at a high level (appraisal, market, environmental, PCNA, plans/specs) to identify missing elements, inconsistencies, or underwriting-relevant concerns prior to Underwriter review.
  • Maintain accurate and accessible deal documentation using Newmark’s electronic filing and pipeline tracking systems.
  • Track deal-level accounting, including availability of funds for third-party invoices; process payments timely and maintain a complete audit trail.
  • Assemble and submit complete, well-organized loan packages for internal underwriting review and HUD submission within established turn-time expectations.
  • Assist with HUD deficiency responses following Firm Application submission through issuance of Firm Commitment, including coordinating responses and tracking resolution.
  • Maintain strict confidentiality of borrower and transaction information.

HUD Program Knowledge, Research & Quality Control (10–15%)

  • Maintain working knowledge of FHA multifamily programs, MAP Guide requirements, HUD handbooks, Mortgagee Letters, and internal Newmark policies.
  • Research HUD regulations and program guidance as needed to support underwriting, processing decisions, and issue resolution.
  • Track HUD form requirements and expiration dates to ensure submissions remain current and compliant.
  • Assemble and maintain documentation required for internal and external Quality Control reviews, including annual third-party QC audits.
  • Apply regulatory knowledge to real-time deal issues rather than relying solely on checklist execution.


Team Contribution & Process Improvement (10%)

  • Serve as an active member of the BPC Underwriting and Loan Coordination teams, supporting overall pipeline management and team efficiency.
  • Provide targeted administrative or analytical support to Analysts and Underwriters as needed.
  • Identify inefficiencies, recurring bottlenecks, or risk points in the underwriting and processing workflow; recommend process improvements.
  • Participate in short-term initiatives focused on operational improvement, standardization, or HUD process enhancements.


Core Competencies

  • Strong written and verbal communication skills, including professional interaction with borrowers and third-party consultants.
  • Strong analytical and critical-thinking skills with the ability to synthesize large volumes of information.
  • Detail-oriented and highly organized, with the ability to manage multiple transactions and competing deadlines.
  • Ability to work independently, exercise sound judgment, and take ownership of assigned deals.
  • Demonstrated ability to identify issues early and escalate thoughtfully and clearly.
  • Comfortable operating in a fast-paced, deadline-driven environment.
  • Proficiency with Microsoft Word and Excel; comfort working within structured electronic filing systems.
  • Team-oriented mindset aligned with company values and collaborative culture.


Qualifications

  • Associate’s degree required; Bachelor’s degree preferred.
  • 2–5 years of experience in mortgage banking, real estate finance, underwriting support, or complex project coordination preferred.
  • Prior exposure to HUD/FHA multifamily lending, commercial real estate underwriting, or due diligence is strongly preferred.
  • Coursework or experience in real estate finance, appraisal, construction, mortgage banking, or communications is a plus.
Not Specified
Client Advisor (B2B Sales – Sports Hospitality & Events) International Sports Management (ISM) | Denver, CO
✦ New
Salary not disclosed
Denver, CO 1 day ago

Are you competitive, motivated, and looking for a career where your income and advancement are directly tied to your performance?


International Sports Management (ISM) is the global leader in executive hosting where we create environments for top companies to host existing accounts, new business prospects and internal staff for some of the biggest sporting events in the world. Our Denver office is a newly established and rapidly growing division, currently made up of one manager and small team of sales professionals, so you’ll receive on demand attention from your direct report.


Because our team is still small, this office operates with a startup-style environment inside a global company. The people who help us grow the Denver office will have the opportunity to earn quickly, develop quickly, and step into leadership roles as we expand.


We plan to build multiple new sales teams in Denver over the next year, and early team members will be in prime position for advancement. Our next training session will begin in late March, so we encourage you to apply.



What You’ll Do

• Sell corporate hospitality and ticketing packages to premier events including:

  • College Football Playoff National Championship
  • PGA Tour events and golf majors
  • NCAA Division I Men’s Basketball Tournament

• Prospect and connect with executives and decision-makers at major companies

• Generate new business across major U.S. markets from our downtown Denver office

• Manage the full sales cycle from prospecting to closing deals

• Build relationships with companies that use sports hospitality to host clients and reward employees

This role starts as an inside sales position focused on outbound business development, with opportunities to grow into account management and leadership roles as the Denver office expands.



What We Offer

• Base salary + uncapped commission

First-year earnings: $50K–$70K+

Year two potential: $80K+

• Structured sales training and mentorship

• Monthly, quarterly, and annual incentives

• Medical and dental benefits

• 401(k) with company match

• Paid vacation + major holidays (4+ weeks PTO in 2025)



Who Thrives Here

• Competitive individuals motivated by performance-based earnings

• Former athletes, team leaders, or highly driven graduates

• People interested in building a long-term career in sales or business

• Strong communicators who enjoy building relationships

• Self-starters who work well in fast-paced, high-energy environments

Recent graduates and early-career professionals are encouraged to apply.



Who This Role Is NOT For

This role may not be a good fit if you:

• Prefer a slow-paced work environment

• Are uncomfortable making outbound calls or prospecting for new business

• Are looking for a job where compensation is mostly fixed salary

• Prefer highly structured roles with little competition

This role is for individuals who want to build real sales skills, control their earning potential, and grow quickly in a competitive environment.


Not Specified
Construction Project Engineer
Salary not disclosed
Englewood, Colorado 5 days ago
Job Description

Job Description

Calcon Constructors, Inc., headquartered in Englewood is celebrating our 45th year as a commercial general contractor in Colorado. Emphasizing a one-team approach, Calcon offers preconstruction, design/build, construction management, and general contracting services. All our programs are tailored to meet each client's individual needs. We pride ourselves on skill, integrity, quality, and results.

A Project Engineer is charged with the responsibility of providing technical support to the Project Manager and Superintendent on a project to ensure safe projects and desirable outcomes for our Clients and Company. Since nearly all of our work is negotiated with repeat and referral clients we must ensure that our projects are well planned whether they are small or large.

General responsibilities include:

* Act as the primary point of contact with the Project Manager or Senior Project Manager to ensure work is completed in conformance with project drawings and specifications.
* Assist with pre-construction tasks.
* Coordinate project documents (RFI's, submittals, drawings, etc...), and monitor timely turn-around on these same items.
* Review submittals making sure they are accurately reviewed and coordinated, & materials are being procured in conformance with the project schedule.
* Identify any missing information from construction documents and work through those differences with project team members (Owners, Calcon, subcontractors, Architects).
* Aid in the preparation of subcontracts / purchase agreements for projects.
* Coordinate subcontractors' work schedules with the project Superintendent.
* Monitor project safety requirements.
* Perform project closeout in conformance with the contract and to the Owners satisfaction.
* Foresee potential problems and organize the team to avoid/resolve issues before they impact the project(s).
* Resolve common project problems to maintain good business relationships and outcomes for Calcon.
* Assist during preconstruction and estimating. Duties to include quantity take-offs and bid leveling
* Assist with project schedule and associated schedule updates in conjunction with the project superintendent.

Qualifications:

* B.S. degree in Engineering, Construction Management with 1-2 years' experience.
* Intern experience required
* Solid computer skills; Proficient in Microsoft Word, Outlook, Excel, and scheduling software.
* Verifiable work references demonstrating exceptional skills and achievements including:
* High level of professionalism; Dependable, results-focused and ethical
* History of delivering on projects and commitments and strong communication with internal stakeholders (e.g. Superintendents) and externally with Owner, Architect/Engineer, and subcontractors
* Strong organization, multi-tasking and planning skills
* Excellent customer service orientation and verbal written communication skills
* Successful completion of post-offer background and drug screens

Salary : $80,000 - $88,000 DOE

This position will work from our Englewood Office at 2270 W Bates Ave., Englewood, CO 80110.

Looking for candidate to start April /May of 2026.

Benefits : Excellent benefit package including medical, dental, vision, and options for STD, LTD, 401K, HSA, Section 125, Paid Time Off, and holidays, bonus compensation, service awards, & a fitness program.

Please submit your resume, cover letter to our HR department via .

Englewood Mailing address: 2270 W Bates Ave. Englewood, CO 80110

Website:
Not Specified
Mid Level Automotive Technician
Salary not disclosed
Aurora 2 days ago
Larry H Miller Colorado Jeep is hiring a Mid-Level Automotive Technician to join our team in Aurora, CO.

We offer competitive pay & benefits package! Job Responsibilities: Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership and/or Mopar standards Diagnose and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc.

to specification Provide labor and time estimates for additional automotive repairs Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing technology Inspect and test new vehicles and recording findings so that necessary repairs can be made Job Qualifications: Minimum of 3 years of experience as an automotive technician (automotive mechanic) Hold a minimum of 3 Automotive Service Excellence (ASE) certifications preferred Hold a valid driver’s license A problem solver aware of the latest automotive technologies Team oriented, flexible and focused on maintaining a high level of customer service Working knowledge of shop equipment such as wheel and tire equipment, alignment system, diagnostic equipment, AC equipment, etc.

Advance your career as an Automotive Technician for Larry H Miller Colorado Jeep today.

Apply Now!
Not Specified
Field Support Senior Practitioner- Colorado Springs - 6153160
Salary not disclosed
Denver, CO 5 days ago
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.

This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.

The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.

End User Support

- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.

- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.

- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.

- Support Microsoft Windows environments across both physical endpoints and virtual desktops.

- Assist users with enterprise productivity applications and internal business systems.

- Provide support for conference room technology, printers, and collaboration platforms.

VDI & Remote Workspace Support

- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.

- Troubleshoot issues related to:

- VDI session connectivity

- Authentication and access issues

- Profile loading or roaming profile errors

- Performance and latency problems

- Application delivery within virtual environments

- Assist with testing and validating VDI updates, patches, and environment changes.

- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.

Device & Endpoint Management

- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.

- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).

- Perform software installations, upgrades, and patching in accordance with IT standards.

- Maintain hardware inventory and asset records and ensure compliance with asset management policies.

- Support endpoint connectivity to VDI platforms and remote access solutions.

Incident & Service Request Management

- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.

- Document troubleshooting steps and resolutions within the ServiceNow.

- Meet defined service level agreements (SLAs) and service quality targets.

- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.

Security & Compliance

- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.

- Support multi-factor authentication, endpoint protection, encryption, and access controls.

- Assist with remediation of endpoint or VDI-related security incidents.

- Maintain awareness of security and compliance standards common in financial services environments.

Collaboration & Continuous Improvement

- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.

- Create and maintain technical documentation and knowledge base articles.

- Participate in technology rollouts, system upgrades, and office moves.

- Identify recurring issues and recommend process improvements or automation opportunities

**This role is 100% onsite in Colorado Springs, CO

**This role may require some physical activity, including installing or moving equipment.
Not Specified
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