Engineering Jobs in Wisconsin
235 positions found
DUTIES RESPONSIBILITIES: Assist with coordination of small engine and ag equipment service activities, programs projects to ensure service activities are carried out according to appointments scheduled.
Specifically: Verify customer information as current in the system and on all work orders at the time work order is opened.
Provide excellent customer service at all times; ensure customer s needs are met and completed in a timely fashion, keeping communication lines with customer open and clear.
Accurately provide ag service estimates.
Accurately detail work orders utilizing mechanic information.
Maintain overall cleanliness of the service desk area.
Support functions for time/job recording.
Collection of payment for work performed.
Perform additional duties as assigned.
Regular attendance is an essential function of this position.
EDUCATION EXPERIENCE, SKILLS QUALIFCATIONS: 1.
Prefer a two (2) year technical degree in an agricultural equipment or diesel service-related field.
2.
Four (4) years prior experience working as a technician, preferred.
3.
Previous Service Writing experience with strong customer service skills required.
4.
Familiarity with a variety of engine service-related processes and materials.
5.
Excellent written and verbal communication skills.
6.
Strong problem solving and analysis skills.
7.
Bilingual in English and Spanish preferred.
SAFETY / PHYSICAL REQUIREMENTS: This position can be active.
The employee may be required to sit for extended periods of time; walk through expansive service shop; talk and hear.
This job operates in a service setting.
This role uses office equipment such as computers and phones, photocopiers.
Ability to lift up to 50 lbs.
Specific vision abilities required for this job include close vision and distance vision.
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Competitive benefits offered include health with health savings and account with employer match, dental, vision, life and disability insurances, 401k with match, Paid Time Off, Paid Training Opportunities, Generous Retail Service Center Discount and more! recblid mnl6qvs5zrf4u2dcgchdjy58e3vuwe
We are a progressive, client-oriented company devoted to providing high quality emergency and non-emergency medical services. Operating since 1977 we have grown to be the largest provider of ambulance service in the State of Wisconsin, responding to more than 130,000 ambulance calls annually. As we continue to grow, we are in need to expand our Fleet Maintenance and Repair staff. We are looking for a skilled ASE Certified Technician to work on our fleet of vehicles. All of our vehicles are 2018 or newer Chevy and Ford gasoline models. Duties will include keeping everything on the vehicle in good repair. All repairs are done in house. Some examples include regular preventative maintenance, electrical and drivability diagnostics / repair, engine repairs and more. ASE Certified Mechanic Requirements:
● Applicants must have at least 4 years of direct experience Automotive Repair. Ford or GM Factory training is a plus.
● You must have strong electrical and drivability knowledge and a willingness to continue to further your education
● Your own set of tools that are appropriate for the position are required
● We would strongly prefer a candidate with multiple ASE certifications A1-A9, having L1 is a big plus
● A good familiarity with GM and Ford diagnostic/scan tools is required
● You must also have a valid driver's license with an acceptable driving record to be considered for this role
● You must also be able to demonstrate your ability to meet the physical requirements for this position.
Benefits:
● Competitive Pay
● Medical insurance
● Dental insurance
● Vision insurance
● 401K match program
● To protect your tools, Bell provides tool insurance for your tools kept on location
● Stable employment with opportunities to work overtime.
*This employer participates in E-Verify and will provide the Federal Government with your Form I-9
information to confirm that you are authorized to work in the U.S
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Under the direction of the Purchasing Supervisor, the Commodity Lead is responsible responsible for developing and executing commodity strategies for resin and related materials, optimizing cost, quality, and supply chain performance. This role involves leading procurement activities, negotiating contracts, managing supplier relationships, and ensuring alignment with business objectives.
Essential Functions:
Managing overall supplier relationships including supplier performance, contracts, price negotiations, capacity planning,
risk mitigation, cost and quality improvements.
Raw and indirect material purchase/cost analysis/cost reduction: be the commodity expert, develop a deep understanding of
material types (resin, chemicals, etc.)
Support development & execution of procurement strategies that align with company goals related to quality, cost
savings, supplier performance, and inventory management.
Ensure compliance with company policies, quality standards, and regulatory requirements in all
procurement activities.
Facilitate and assist with the vendor onboarding process alongside Finance, Legal, and Quality. Understanding of contracts,
terms & conditions is a must.
Collaborate closely with cross-functional teams, including manufacturing, engineering, quality, and supply
chain management, to support new product development, production schedules, and overall operational
needs.
Maintain departmental metrics & assist in the execution of applicable action plans
to drive execution & achievement of goals and objectives.
Manage supplier risk by ensuring a diverse and reliable supplier base, developing contingency plans, and
monitoring market trends.
Drive continuous improvement initiatives to enhance procurement processes, reduce lead times,
and optimize inventory levels across multiple branches in USA and MX.
Work with ERP and MRP systems to manage purchase orders, monitor inventory, and track supplier
performance.
Other tasks as assigned.
Qualifications:
Associates degree required
7-10 years of procurement experience
Experience in raw/indirect material (resin, chemicals, etc.) purchasing for manufacturing processes.
Knowledge and understanding of purchasing practices.
MRP buying knowledge.
CPM Certification preferred.
Must have valid driver's license, with an acceptable driving record, along with adequate insurance.
Proficient with Microsoft products and ERP systems.
#LI-MS1 #LI-Hybrid
By applying for a position with HellermannTyton, you understand that should you be made an offer, it will be contingent on your undergoing and successfully completing a background check through the use of our 3rd party supplier. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, criminal check, driving history, and drug test. You will be notified during the hiring process of which checks are required by the position.
HellermannTyton Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
We are Generac, a leading energy technology company committed to powering a smarter world.
Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
We are seeking a Value Stream Manager to oversee fabrication at our manufacturing facility in Eagle, WI!
The Value Stream Manager has responsibility and leadership for overall operation of a value stream. The Value Stream Manager implements the Generac Manufacturing System (GMS) to ensure a safe work environment, drive quality improvements, provide an excellent customer experience, develop a qualified team, maximize profitable growth and reduce operating costs, inventories & lead times through continuous improvements. The Value Stream Manager leads day-to-day activities to deliver daily, monthly, quarterly and yearly expectations of metric performance.
Essential Duties & Responsibilities:
- Lead the Value Stream in daily operations and continuous improvement activities. Emphasize the creation of continuous product flow, utilize pull systems where flow is not currently possible, and work to level the workload. Create the basis for continuous improvement and employee empowerment by ensuring that standardized work/processes are followed, countermeasures implemented and the area drives safety improvements. Create the foundation of a culture that stops to fix problems in order to get quality right the first time. Instill and maintain a positive can-do team atmosphere within the Value Stream.
- Designs and directs the work of the functional area. Selects, coaches and develops the team, setting objectives that align with company strategy to inspire and motivate the team. Manages organizational talent through performance management, succession planning and development. Designs and directs processes by which team and individual performance are recognized, feedback is consistently delivered and performance is systematically improved.
- Utilize PDCA process in conjunction with the MDI process to deliver metric results in people, safety, quality, delivery & cost. Develop a visual value steam that ensures problems do not remain hidden. Perform Leader Standard Work to deliver consistent execution of processes and procedures.
- Ensure leaders provide effective training & cross-training for the employees, including backups from other areas, to assure a continuous smooth running Value Stream.
- Develop and execute short and long range continuous improvement plans to deliver improvements in people, safety, quality, delivery & cost metrics.
- Other Duties as assigned and the following: Responsible for leading and coordinating the successful launch of New Product Introductions (NPI) within Operations. Participate in the development of standards and programs. Participate in the development and implementation of facility strategic plans and initiatives. Facilitate the flow of information sharing of best practices and external benchmarks.
Minimal Qualifications:
- Bachelor’s Degree in Engineering, Business, Supply Chain, or related field OR equivalent experience
- 5 years progressive operations or lean management experience
Preferred Qualifications:
- 3-5 years experience in sheet metal fabrication including cutting, punching, forming, welding, and/or painting.
- 3 years of demonstrated implementation experience in Lean principles
- Lean, Operations or Supply Chain Certifications
- Experience with SAP or equivalent ERP system
- Demonstrated experience in flow principles, Kanban, and plan for every part (PFEP)
- Demonstrated experience in leadership with a diversity of team skills
Knowledge, Skills, & Abilities:
- Experiment and Push Boundaries - Designs/implements facility solutions that challenge the norm
- Ideate & Breakthrough - Analyzes and implements successful facility change
- Connect & Coach - Creates cross functional dialog, drives action through coaching
- Continuous Improvement - Uses KPI’s to create reliable/sustainable improvements, drives standard work, focuses on process
- Drive to Win - Sets high performance standards, Monitors/redirects ensuring project results, Coaches balance, problem solving, improved customer/employee experience
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
Controls Technologist / Controls Engineer
Location: Osceola, WI
Compensation: $36.00–$45.00 per hour – paid weekly
Schedule: Monday–Friday | Standard business hours
Job Type: Contract | Full-time | Expected project duration through September 2026
About the Opportunity
Doherty Staffing Solutions is hiring a Controls Technologist / Controls Engineer for Polaris in Osceola, WI. In this role, you will support industrial control systems that keep production running efficiently, safely, and at high quality. If you enjoy hands-on technical work, solving automation challenges, and supporting a modern manufacturing environment, this is an excellent long-term contract opportunity. Read below for more information!
What You’ll Do as a Controls Technologist / Controls Engineer:
- Install control systems on new and existing manufacturing equipment
- Perform programming changes to support, maintain, and improve production processes
- Troubleshoot and repair manufacturing equipment, PLCs, HMIs, VFDs, and fieldbus networks
- Analyze and recommend automation improvements to enhance production efficiency
- Create, modify, and maintain documentation for controls applications and electrical schematics
- Train production and maintenance personnel on control system operation and basic troubleshooting
- Assist engineers with equipment design, tooling development, and long‑range process planning
- Ensure compliance with company policies, quality standards, safety guidelines, and OSHA requirements
What You Need to Bring to the Role:
- AS or BS degree in Electrical Engineering, Engineering Technology, or a related field
- 2+ years of industrial controls experience in a manufacturing environment
- Experience with:
- – Allen Bradley PLCs (ControlLogix, MicroLogix), Allen Bradley PanelView Plus HMIs, and Allen Bradley VFDs
- – Cognex, Keyence, or similar vision systems
- – Ethernet/IP and DeviceNet troubleshooting
- – AutoCAD for creating/modifying schematics
- – Industrial equipment design and electrical panel building
- Strong communication and teamwork skills
- Reliable transportation to the Osceola, WI Polaris facility
- Ability to pass pre-employment screenings #metrocareers
Why You’ll Like Working with Doherty Staffing Solutions
Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and strong recruiter support throughout your assignment. As a family-owned company with over 45 years in business, we pride ourselves on personalized service and a reputation supported by excellent online reviews. We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer, welcoming candidates from all backgrounds and experiences.
Ready to Apply?
Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and access helpful resources at:
Job Title: Principal Mechanical Engineer – Refrigeration Controls
Job Summary
We are seeking a Principal Mechanical Engineer to join the Refrigeration Controls Product Engineering team. This role focuses on mechanical design, drawing development, product validation, and quality-driven engineering practices. The ideal candidate will have strong expertise in CREO, Windchill, SAP, GD&T, and experience designing sheet metal components, machined parts, and assemblies.
This position requires strong analytical thinking to lead design initiatives, support quality improvements, and apply structured problem-solving methodologies such as Lean and Six Sigma. The role plays a critical part in ensuring product integrity through testing, validation, and continuous improvement.
Key Responsibilities
Mechanical Design & Drafting
- Develop, modify, and maintain 3D models and 2D drawings using PTC CREO
- Design sheet metal parts, machined components, weldments, and assemblies
- Apply GD&T (ASME Y14.5) standards for accurate engineering documentation
- Lead design and drawing reviews with focus on manufacturability and quality
- Collaborate with Manufacturing and Supply Chain teams to improve DFM/DFMA
Quality & Part Validation
- Create and execute validation plans including functional, dimensional, and durability testing
- Utilize problem-solving tools such as 8D, DMAIC, and Ishikawa
- Perform root cause analysis for production issues and field failures
- Define inspection criteria with Quality and Testing teams
- Maintain documentation aligned with engineering and quality standards
Lean Manufacturing & Continuous Improvement
- Apply Lean and Six Sigma principles to optimize processes and reduce waste
- Participate in Kaizen events, PFMEA reviews, and process improvement initiatives
- Identify opportunities to enhance design, validation, and product performance
Configuration & Document Management
- Manage CAD data and workflows in PTC Windchill PLM
- Maintain BOMs, revisions, and part data in SAP ERP
- Prepare and manage Engineering Change Requests (ECRs) and Engineering Change Notices (ECNs)
Cross-Functional Collaboration
- Work with Manufacturing, Quality, Supply Chain, Testing, and Product teams
- Support prototype builds, trials, and pre-production validation
- Communicate technical information through reports and presentations
- Collaborate with global engineering teams to align standards
Required Qualifications
- Bachelor’s degree in Mechanical Engineering (ABET-accredited)
- 5+ years of experience in mechanical design, product engineering, or quality engineering
- Strong proficiency in CREO Parametric and GD&T
- Experience in drawing creation, revision control, and assembly design
- Knowledge of validation testing and quality tools
- Strong communication and teamwork skills
- U.S. Citizenship required
- Willingness to travel up to 10%
Preferred Qualifications
- Experience with Windchill PLM and SAP ERP
- Knowledge of Lean Manufacturing and Six Sigma methodologies (Green Belt preferred)
- Experience in manufacturing environments and supplier collaboration
- Advanced skills in Microsoft Excel and Microsoft Project
- Familiarity with metrology tools and inspection processes
Principal Duties
1. Technical Leadership
- Lead design development and enforce CAD/drafting best practices
- Ensure documentation accuracy and compliance with standards
2. Test Planning & Execution
- Develop and execute validation test procedures
- Capture and analyze test data
- Prepare detailed test reports and communicate results
3. Mentorship & Training
- Train team members on GD&T, drafting, and validation techniques
- Provide guidance on quality and continuous improvement tools
4. Quality & Continuous Improvement
- Lead data-driven quality improvement initiatives
- Recommend design/process enhancements based on testing and feedback
GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.
- Start strong – Medical, dental, and vision coverage begins on your first day
- Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
- Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster
- Keep learning – Take advantage of tuition reimbursement to further your education or skillset
- Live well – Our wellness incentive program rewards healthy habits
- Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance
- Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
The typical base pay range for this position at the start of employment is expected to be between $55,000 - $75,000 per year. GEA Group has different base pay ranges for different work locations within the United States.
The pay range is not guaranteed compensation or salary.
The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as a discretionary bonus (based on eligibility) and/or equity awards.
Job Summary:
The Quality & Continuous Improvement Specialist is responsible for creating, managing, implementing, and controlling quality documentation. This role collaborates with all functions across the end-to-end process to ensure procedures are consistently followed and quality records are accurately maintained for all products and services provided. This role is based at our Hudson office and follows a hybrid work schedule.
Essential Duties/Responsibilities:
- Create, maintain, manage, and control all quality documentation, including quality manuals, procedures, and plans, with the objective of achieving and maintaining ISO certification.
- Review and verify documentation for accuracy, completeness, and compliance with regulatory standards.
- Identify opportunities for improvement within the quality documentation process and lead implementation and training initiatives for necessary changes.
- Drive corrective actions through root cause analysis and structured problem-solving techniques.
- Gather and analyze data using statistical methods to support quality initiatives.
- Coordinate with various departments to collect necessary documentation for internal and external audits.
- Collaborate with cross-functional teams to ensure documentation remains accurate and up to date.
- Stay informed of industry trends, regulations, and best practices in quality assurance.
- Participate in continuous improvement initiatives, recommending enhancements to document control processes and assisting with implementation.
- Perform other duties as assigned by supervisor or manager.
- This position requires occasional travel of up to 10%.
Note: This description is not intended to be an all-inclusive list of responsibilities, skills, or abilities. Duties may evolve, or new responsibilities may be assigned at any time with or without notice.
Education and Experience:
- Bachelor of Arts or Science degree with 5+ years of relevant experience creating, maintaining, and managing quality or process procedures, or 15+ years of related experience in lieu of a degree.
- Strong knowledge of quality assurance methodologies and ISO standards.
- Exceptional attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Proficient in MS Office and data management software.
- Demonstrated expertise in using, coaching, and training teams on procedures, methodologies, and best practices.
- Experience with quality improvement tools and methodologies including PDCA, A3, DOE, 5-Why, Fishbone Diagram, Lean Six Sigma, and DMAIC.
At GEA, we don’t just offer jobs, we offer opportunities to thrive, grow, and make an impact.
Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.
GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
We're hiring a Senior Accountant at our Pewaukee, WI headquarters.
This isn't just a position, it's your launchpad to the next level.
2W Technologies, INC is a fast-paced, high-growth technology consulting firm powering manufacturers and distributors across North America and beyond. As an Epicor Platinum Elite Partner and Microsoft Tier 1 Cloud Services Provider, we deliver Epicor ERP, Azure cloud, Microsoft 365, AI, cybersecurity, analytics, and managed IT services that transform businesses. This is your chance to join the financial engine of a rocket-ship company that's exploding with opportunity. You'll keep the numbers bulletproof while delivering the sharp insights that fuel aggressive expansion for our world-class clients and us.
We invest in your career: challenging work, bleeding-edge tools, direct mentorship from top leaders, and visible paths to advance.
In our high-energy environment, strong performance opens doors—whether deepening finance leadership, moving into strategic roles, shaping company direction, or taking on a bigger scope as we scale rapidly.
This gig rocks. Do you?
As our new Senior Accountant, you’ll bring these skills to the table:
- Proven Accounting or Controller experience in a dynamic, growing environment (tech, consulting, or professional services preferred).
- Expertise in the accounting functions: GL, AP/AR, payroll, month-end close, financial statements, budgeting, forecasting, cash flow, and taxes.
- Leadership ability to grow with a high-performing finance team.
- Laser focus on detail combined with strategic vision to uncover trends, risks, and growth opportunities.
- Excellent communication—turn complex financials into clear, persuasive insights for executives.
- Tech-savvy and quick to master modern finance tools and cloud platforms.
- Self-motivated, results-oriented, and energized by fast-paced, high-growth settings.
Key responsibilities include:
- Participating in the full accounting cycle and delivering clean, timely month-end closes.
- Leading budgeting, forecasting, financial modeling, and variance analysis to guide strategic decisions.
- Creating KPIs, dashboards, and actionable reporting that drive business impact.
- Maintaining strong internal controls and compliance.
- Scaling efficient processes, automating where it makes sense, and partnering closely with operations and sales.
- Owning and maintaining accounting and other internal systems.
- Serving as the trusted financial partner to leadership.
Bonus points for:
- Experience in tech, consulting, SaaS, or professional services.
- Familiarity with Microsoft Dynamics, QuickBooks, ConnectWise, and the Microsoft Modern Work ecosystem.
Why join 2W Tech?
Our explosive growth creates constant upward mobility, new responsibilities, promotions, and leadership roles for top performers. We're recognized as the Epicor Global Partner of the Year, hold multiple Microsoft specialties (Azure, AI, Security), and appear regularly on CRN top lists. You'll work with cutting-edge tech, solve real problems for impressive clients, and grow fast in a supportive, high-achieving team that rewards hustle with autonomy, learning opportunities, and clear career progression.
Ready to take control and accelerate your career? Click 'Apply' and upload your resume. Let's see how you'll help drive 2W Technologies to even greater heights!
TYG is a globally leading consultancy firm committed to connecting elite talent with top tier businesses across the US.
When applying to one of our roles, you gain access to:
- A diverse range of multi-disciplinary, industry leading MEP consultancies and boutique engineering firms working on some of the most innovative building projects in the country.
- Exclusive access to high priority, yet to be posted roles.
- A wide variety of different market sectors and diverse project portfolios.
The role is with a leading MEP consultancy firm that has a fantastic track record of innovative and sustainable projects across a number of different market sectors. Furthermore, they have gained a strong reputation as one of the best places to work in the industry due to the tight-knit team culture that they are so committed to maintaining throughout the company.
They are currently looking for an experienced professional to step straight into senior leadership in their Milwaukee office and take over as Director of Engineering. This hire will be given the unique opportunity to spearhead the regional growth and direction of the office, while also reaping the benefits of a great compensation package!
Required Skills & Experience:
- Bachelor’s degree in Engineering with 15+ years of progressive MEP experience; PE license required.
- Strong expertise in mechanical, electrical, and HVAC systems, including design, execution, and coordination.
- In-depth knowledge of HVAC, power distribution, lighting, fire protection, plumbing, low-voltage systems, building automation, and energy modeling.
- Solid understanding of applicable codes and standards (IMC, IBC, IECC, ASHRAE, FGI, and life safety codes).
- Demonstrated leadership in delivering large-scale, complex engineering projects.
- Ability to interpret construction documents, plans, and technical specifications.
- Proficiency with industry tools such as Revit, AutoCAD, Trace 700, COMcheck, and Microsoft Office.
- Strong leadership, communication, and interpersonal skills, with the ability to collaborate across teams and manage multiple priorities effectively.
- Excellent written and verbal communication skills for reporting, documentation, and stakeholder coordination.
Do you have an entrepreneurial mindset? Do you like being part of high growth, high impact environments? Are you looking for an opportunity to provide your customers with consultative support--growing our business together? If you have answered yes to these questions, we should connect!
The Americas AVIRE team is looking for a highly driven, highly motivated individual to take us to new heights. In this role, you will be responsible for providing outstanding service support for our customers. You will be a part of a team of Customer Support Specialists, Customer Quotation Specialist, Regional Sales Managers, Technical Support Specialists, and Marketing Communications experts with the collective goal to provide the best customer experience in the industry, supporting our customers through every stage of the buying process. Further, you will be a part of a team that has a track record of delivering double digit compound growth while supporting each other. This position reports to the North America Customer Experience Manager.
Job Summary: As a Customer Quotation Specialist, you will process sales orders and transactions, ensuring accuracy and proactively addressing customer needs. You will provide timely and accurate quotes, manage order revisions and expedites, and maintain detailed records using .
Your responsibilities will include managing contracts for platform and cellular subscriptions, reviewing order statuses, and driving proactive customer communication to ensure a seamless experience. Collaboration with internal teams will be critical to addressing customer inquiries, resolving issues, and advocating for customer needs across the organization.
This role also emphasizes continuous improvement, where you will identify and recommend enhancements to quoting and order processes, contributing to a more efficient and customer-centric workflow. Success will be measured by meeting individual and team qualitative and quantitative targets while delivering a best-in-class customer experience.
What you will do:
- Process sales orders and transactions based on customer requests.
- Review order status to ensure accuracy and drive proactive customer outreach.
- Provide accurate quotes based on customer requirements in a timely manner.
- Responsible for order revisions and expedites of orders.
- Manage inbound calls, outbound calls and emails in a timely manner, and maintain records utilizing our .
- Contract management of platform and cellular subscriptions.
- Ensure continual improvement of quoting process by providing recommendations for improvements in processes and systems.
- Communicate with other areas of the company with regards to customer questions and concerns.
- Meet personal and team qualitative and quantitative targets, as well as contribute to process improvements and initiatives to help drive a best-in-class customer experience.
- Advocate for customer needs within the business providing insights to other functional areas to ensure continuous improvement.
- Performs other job duties as assigned.
We want someone who displays:
Action-Oriented Curiosity: You readily take on challenges, and you identify and seize new opportunities. You have an outstanding history of delivering on your projects. You work on the problems that truly need solving, and you effectively challenge the organization to be better. You can cut through the clutter and focus on the priorities that align with organizational objectives.
Collaboration: You embrace the unique experiences, viewpoints, and abilities of your teammates and proactively engage those differences to come to the best possible outcome.
Empowerment: You thrive in an environment where you can make decisions. You do not shy away from taking a stand, and you recognize the importance of challenging the team to ensure that we strive for more.
Accountability: You take responsibility for your actions, and you deliver on your commitments.
Inclusion: In all aspects of your work, you treat everyone with respect.
Performance Objectives
- Achieve a high level of customer satisfaction by consistently attaining customer service standards measured through KPIs.
- Identify and recommend at least one improvement per quarter, contributing to a more efficient and customer-friendly system.
- Support building and maintaining training documentation for position.
- Increase sales by effectively upselling and cross-selling products and services.
- Maintain accurate customer records and transactions within CRM - Salesforce.
- Achieve answer rate and call log rate within department KPI.
- Identify customer needs, clarify information and provide solutions with a high level of efficiency when handling customer requests.
- Ensure accurate pricing on purchase orders, quotes and time of order entry. Accuracy is key to ensure on time payment from customers.
- Help maintain the sales pipeline by maintaining win/loss on opportunities when quotes are approved within CRM.
Job Skills
- Strong interpersonal and communication skills
- Demonstrate your passion for gaining new skills
- Proven ability to problem-solve
- Strong active listening and empathy skills
- Patience and composure under pressure
- Excellent written, verbal, and interpersonal skills to work effectively with diverse groups of people both within, and outside, of the organization
- Strong ability to build relationships with customers
- Ability to use Outlook and Microsoft based programs
Qualifications
- Associates degree in Business Administration, Marketing, Communications, Sales, Engineering, or a related field or equivalent experience. Bachelor’s degree is preferred.
- A minimum of 3 years of customer service or inside sales experience.
Who is AVIRE?
AVIRE combines 4 market-leading brands (MEMCO, MICROKEY, RATH and JANUS) within the emergency communications and life safety industries. Each brand has a strong market presence, a unique identity, a distinct product range and a long, successful history. AVIRE has Manufacturing and R&D locations in 3 countries, Sales & Marketing in 7 countries, and employs approximately 400 people globally. AVIRE is committed to fostering a diverse and inclusive workplace, where all individual’s unique perspectives and capabilities are valued. We provide equal job opportunities to all applicants and promote fairness in our hiring process.
AVIRE is part of the Halma group ( ). Halma bets on talent! We are looking for bright, ambitious people to join our team and stay for the long term. With over 45 businesses under its ownership, Halma is a great place to start, advance, or accelerate your career.
Avire is an equal opportunity employer.
Benefits
- Competitive base salary
- Participation in the company bonus plan
- Complete benefits package including health, dental & vision insurance, 401K, vacation, and generous parental leave
- Paid time off
- Professional Development training opportunities