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Senior Drainage / Stormwater Leader – City of Austin Focus (15+ Years)
Austin, TX | Hybrid (3 days office / 2 days remote)
A growing civil engineering firm is seeking a Senior Engineering Leader to strengthen relationships with the City of Austin and lead complex stormwater, drainage, and flood control projects. This role will provide senior technical leadership, mentor engineers, and help expand the firm’s presence across major municipal infrastructure programs.
Key Responsibilities
- Lead and manage stormwater, drainage, and H&H infrastructure projects
- Serve as a key technical and strategic partner to the City of Austin
- Support business development, proposals, and client relationships
- Mentor and guide mid- and senior-level engineers
- Oversee project scope, schedule, budget, and technical quality
Project Work
Current work includes a major progressive design-build light rail project in Austin, supporting drainage and water quality design across multiple segments. Work includes storm drain design, culverts, water quality infrastructure, and development of 50% design through final construction documents and construction support.
Qualifications
- Bachelor’s in Civil or Environmental Engineering
- Texas PE required
- 15+ years of experience in stormwater, drainage, or H&H engineering
- Experience with HEC-HMS, HEC-RAS, and GIS tools
- Background working with municipal/public-sector clients
Compensation
$120,000 – $200,000+ depending on experience, plus full benefits and bonus potential.
Director, Procurement - Indirect (Plants & Capital)
At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society's needs – today and in the future.
We are looking for team members who bring ideas forward, champion others and work together to do better. Does that sound like you?
In your future role as a Director, Procurement - Indirect (Plants & Capital), you will
The Director, Procurement - Indirect (Plants & Capital) is a senior strategic leadership role responsible for overseeing the company's indirect procurement activities covering 60+ global manufacturing plants, with an annual spend oversight of >$500MM. Based in Houston, the leader will oversee a global team of ~50 procurement professionals. The role is responsible to deliver enterprise-wide value creation through category strategy development, sourcing leadership, supplier relationship management, cost optimization, operational excellence, and strong cross-functional collaboration with Operations, Engineering, Finance, R&D and regional plant leadership.
A key mandate of the role is to transform the Indirect Procurement organization into a high-performing, stakeholder-facing function. This includes organizational design, capability building, implementation of global buying channels, digital enablement and significantly elevating stakeholder experience. The scope includes categories such as MRO, facilities, equipment and transport, QHSE, Lab supplies and all capital project procurement activities. The role ensures alignment to business needs, enhances operational effectiveness, manages risk and maximizes Total Cost of Ownership (TCO) value across the global network.
Main Responsibilities and Accountabilities
- Strategy & Leadership: Develop and execute global strategies for all plant indirect categories and CapEx procurement, ensuring alignment with business, operational, and financial objectives. Build a multi-quarter transformation roadmap to evolve the team into a high-performing, digitally enabled organization. Establish governance, KPIs, and performance management frameworks for global indirect procurement.
- Organizational Transformation: Lead global organization design, capability mapping, talent development, and role clarity across ~50 team members. Implement procurement process harmonization and global operating model improvements. Champion cultural and behavioral change focused on performance, accountability, and stakeholder partnership.
- Buying Channels & Digital Enablement: Design and implement global buying channels (guided buying, catalogs, P2P workflows, automation). Drive adoption of digital procurement tools and analytics platforms. Partner with IT and Global Process Owners to simplify processes, improve usability, and enable data-driven decision-making.
- Sourcing & Negotiation: Lead global sourcing events (RFIs/RFPs), supplier selection, and major contract negotiations. Drive TCO improvements and annual value delivery across indirect and CapEx spend, supported by market intelligence, benchmarking, and risk assessments.
- Supplier Management: Manage global SRM frameworks, lead executive supplier reviews, and drive strategic partnerships. Ensure supply continuity, quality, compliance, and supplier-led innovation.
- Cross-Functional Collaboration: Act as primary liaison with Operations, Engineering, Plant Leadership, Finance, Supply Chain, and Legal. Convert business needs into category strategies and sourcing plans while improving planning, budgeting, compliance, and project execution.
- Team Leadership & Development: Lead a global team across four regions, build talent pipelines, mentor high-potential staff, and enhance category capabilities. Promote a culture of collaboration, transparency, diversity, and continuous improvement.
We believe you bring
- 12+ years of progressive procurement leadership experience in manufacturing, chemicals or heavy-industry environments.
- 5+ years in global indirect procurement leadership in relevant categories; experience with CapEx sourcing strongly preferred.
- Proven success leading global teams and driving large-scale transformation.
- Strong experience in manufacturing or industrial environments.
- Strong negotiation, analytical, and strategic thinking capabilities.
- Ability to influence senior executives and drive change in a matrixed organization.
- Deep understanding of procurement processes, category management and digital procurement tools.
- Bachelor's degree required; MBA preferred.
- Bachelor's degree in Supply Chain, Engineering, Business, Finance, or related field.
Great if you have:
- Experience implementing procurement technologies (e.g., SAP Ariba, Coupa, Jaggaer, Ivalua).
- Expertise in designing global procurement operating models and buying channels.
Good to know
Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role! For more information about our hiring process, visit: /careers/how-we-hire/
We look forward to receiving your application!
We kindly ask our internal candidates to apply with your Nouryon email via Success Factors.
We encourage you as a valued Nouryon employee to share talents from your network to help us to bring in new Changemakers through our new Employee Referral Program! Bringing new, skilled people with a great mindset is beneficial for both you and Nouryon. All info you need to make a referral is here. Join us in growing Nouryon!
About Nouryon
We're looking for tomorrow's Changemakers, today.
If you're looking for your next career move, apply today and join Nouryon's worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment.
Visit our website and follow us on LinkedIn.
#WeAreNouryon #Changemakers
We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents, recruitment agencies or staffing companies.
Nouryon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law.
ABOUT THE COMPANY: Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to small portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country. MATHESON has over 300 locations and more than 4500 employees in the U.S.
ABOUT THE ROLE: We are looking for an experienced Project Engineer Supply Chain Management. Duties include:
- sourcing
- bid solicitation
- quote leveling
- vendor coordination
- working with Purchasing to negotiate final pricing
- managing supplier relationships to ensure that project equipment/materials delivered on budget and schedule.
RESPONSIBILITIES:
- Project Support: Will support Project Managers and other engineers in project activities including, but not limited to the following:
- Purchase of equipment, including preparation of bid packages, acquisition of quotations and bids, preparation of purchase order documents, tracking orders and processing the invoices.
- Project accounting. Will maintain the accounting records for multiples projects and prepare reports as needed. Will interface with the accounting department.
- Assist in the preparation and management of project schedules, Gantt charts, and departmental calendars.
- Prepare Bill of Materials (BOM) for projects under direction of project managers.
- Assist in the development of project cost estimates.
- Engineering Departmental Support: Will support activities and projects to maintain efficient operation and continued improvement of the engineering department. These include, but not limited to the following:
- Evaluation of software packages for process, safety, document control or project management.
- Document management for the department.
- Preparation of technical white papers or other documents.
- Work with management, engineers, and customers to develop new standards for production.
- Supplier Management: Identify, evaluate, and select suppliers based on cost, quality, and delivery capabilities. Build and maintain strong relationships with vendors to secure favorable terms and conditions.
- Contract Negotiation: Work with Purchasing to negotiate contracts with suppliers to ensure the best prices and terms for the organization.
- Market Research: Conduct thorough market research to stay updated on industry trends, supplier capabilities, and pricing strategies. This helps in making informed procurement decisions.
- Quality Assurance: Ensure that all procured goods and services meet specifications and quality standards.
- Inventory Control: Monitor inventory to ensure timely and accurate delivery of goods.
- Budget Management: Collaborate with Project Coordinators set and maintain budget line items, ensuring that all purchasing activities align with approved budgets.
- Risk Management: Identify potential risks in the supply chain and develop strategies to mitigate them, ensuring timely delivery and minimizing delays.
- Cross-Functional Collaboration: Work closely with others in the Projects Group.
- Data Analysis: Utilize analytics to assess spending patterns, identify savings opportunities, and optimize procurement processes.
- Compliance and Policy Enforcement: Ensure that all procurement activities comply with organizational policies and relevant laws.
QUALIFICATIONS:
- Education: Bachelor's degree in Engineering with preference to chemical, mechanical and electrical disciplines.
- Work Experience:
- 1-3 years Project or process engineering experience.
- Management of small projects 4-6 years.
- 5+ years of experience in project management.
- Stainless steel fabrication estimating experience desired.
REQUIRED SKILLS:
- Analytical Skills: Proficiency in analyzing data to inform procurement decisions.
- Communication Skills: Strong interpersonal skills for building relationships with suppliers and collaborating with internal teams.
- Technical Proficiency: Familiarity with equipment and materials required for industrial gas plant construction.
- Project Engineering: Will support technical and construction activities and necessary for project completion. These activities include, but not limited to the following:
- Conduct technical inspections of all components built for the project.
- Field verification of P&IDs and redlining/correction as required.
- Pressure testing of equipment and systems. Dry down of equipment and systems.
- Troubleshooting of systems and assisting in start-up activities.
- Development of operating procedures.
- Assist in the preparation of the Process Hazards Assessment as required during project planning.
- Be responsible for ensuring that the project is managed in a safe and professional manner and that it is undertaken in compliance with all relevant SHE requirements.
- Participate in small improvement projects (SIP) and Lean/Six Sigma projects.
PAY RANGE AND COMPENSATION PACKAGE:
- Comprehensive knowledge of basic engineering principles, construction, and project management.
- Ability to effectively communicate through excellent verbal, written and interpersonal skills.
- Solid organizational skills including attention to detail, prioritization, and multi-tasking.
- Excellent problem solving and analytical skills.
- Strong working knowledge of Microsoft Office.
- Familiarity with project management tools and/or software packages.
- Knowledge of high-pressure gas systems and/or cryogenic liquids helpful.
EQUAL OPPORTUNITY STATEMENT: The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability.
Web Platform Product Manager
Only USC and GC
Work from office - 2 days (Austin Texas)
Summary
We're transforming how customers discover and engage with our brand through innovative digital experiences. As a Web Platform Product Manager, you'll shape the future of our marketing web platform—the foundation that powers how prospects and customers find and learn about our solutions.
You'll share ownership of the vision and roadmap for our Adobe Experience Manager (AEM) platform capabilities, partnering with marketing, technology, design, and other cross-company teams to deliver scalable, enterprise-grade solutions. From defining platform strategy and governance to translating business needs into actionable requirements, you'll ensure our marketing websites are modern, performant, and ready to support the customer journey.
This role bridges business strategy and technical execution. You'll define what's possible, prioritize features that drive impact, and collaborate with engineering to bring solutions to life—while working closely with web production teams who enable your features through templates, training, and global rollout. If you're passionate about platform strategy, thrive in cross-functional environments, and want to shape exceptional digital experiences, this is your opportunity.
Major Areas of Accountability
Platform Strategy & Roadmap
- Define and execute the product vision and roadmap for AEM-based marketing web platform capabilities, aligned with business objectives and stakeholder needs
- Lead modernization initiatives to evolve platform capabilities and retire legacy experiences
- Balance long-term platform strategy with immediate business requirements and stakeholder requests
Product Development & Requirements
- Gather and translate business requirements from marketing users, customers, and internal stakeholders into detailed feature specifications and user stories
- Partner with commercial engineering teams to deliver new platform features, providing business context and success criteria
- Collaborate with UX designers to ensure features align with brand standards, compliance requirements and customer experience goals
- Work with web production specialists to ensure features are user-friendly for global content authors and include clear enablement materials
Platform Governance & Performance
- Own governance standards for the marketing web platform, ensuring consistency, stability, and compliance
- Drive platform performance initiatives including site speed, SEO optimization, and technical health
- Manage platform migrations, upgrades, and integrations with marketing systems and tools
- Ensure digital experiences meet accessibility standards (ADA, WCAG)
Stakeholder Collaboration & Guidance
- Serve as the primary contact for web platform capabilities, advising stakeholders on solutions within existing frameworks vs. new development needs
- Evaluate and triage feature requests, determining whether they can be solved through existing templates/components or require engineering investment
- Present roadmap updates and product plans to leadership and cross-functional teams
- Build strong partnerships across marketing, design, engineering, and production teams
Optimization & Continuous Improvement
- Use analytics to monitor platform performance and identify optimization opportunities
- Leverage data and user feedback to refine features and improve experiences
- Lead change management efforts as new capabilities roll out
- Identify and mitigate risks throughout the product lifecycle
Requirements
Knowledge & Skills
Platform & Business Acumen
- Working knowledge of Adobe Experience Manager (AEM) authoring, components, templates, and workflows—particularly AEM as a Cloud Service
- Understanding of Content Management Systems and how they enable marketing experiences
- Familiarity with marketing technology ecosystems and common integrations (analytics, personalization, CRM, marketing automation)
- Knowledge of web accessibility standards (ADA, WCAG) and SEO best practices
- Understanding of the \"Find and Learn\" phase of the customer lifecycle and how digital experiences support discovery and engagement
Product Management Expertise
- Ability to define product vision, strategy, and roadmaps that align with business goals
- Strong proficiency in Agile methodologies (Scrum), managing backlogs, sprints, and releases
- Expertise gathering business and marketing requirements and translating them into user stories and specifications
- Skilled at prioritizing features based on business impact, user needs, and resource constraints
- Experience managing the full product lifecycle from concept through launch and optimization
- Data-driven decision-making using analytics and performance metrics
Collaboration & Communication
- Exceptional communication skills—able to bridge business stakeholders and technical teams
- Strong stakeholder management, building alignment across diverse teams and leadership
- Proven ability to lead and influence without direct authority
- Skilled at presenting roadmaps and product updates to executives
- Collaborative approach that fosters inclusive, high-performing teams
Strategic Thinking & Problem-Solving
- Customer-centric mindset with empathy for both end users and internal content authors
- Strong analytical and problem-solving skills
- Ability to balance competing priorities and make decisions in ambiguous situations
- Comfortable working in complex, enterprise environments with multiple stakeholders
- Strategic vision with attention to execution detail
Personal Attributes
- Adaptable and resilient in fast-changing environments
- Strong organizational skills, managing multiple initiatives simultaneously
- Curious and committed to continuous learning
- Ownership mindset—takes accountability and drives results
- High emotional intelligence and ability to navigate complex dynamics
Education & Experience
- Bachelor's degree required
- 5+ years of product management experience, preferably in content management, digital platforms, or marketing technology
- 7+ years of overall professional experience
- Proven track record managing cross-functional product initiatives from concept to launch
- AEM, Scrum, or product management certifications preferred
ABOUT CIRRASCALE
Cirrascale Cloud Services, LLC provides high-performance cloud infrastructure purpose-built for deep learning, generative AI, and large-scale AI inference workloads. We specialize in dedicated GPU cloud solutions tailored to the needs of startups, research labs and enterprise AI teams. Our mission is to accelerate AI innovation by combining powerful hardware with white-glove service and flexible, custom-built environments.
POSITION SUMMARY
The Network Operations Center (NOC) Manager will oversee the day-to-day operations of the NOC, ensuring the stability, security, and performance of our cloud infrastructure. This role involves managing a team of NOC technicians, monitoring systems, and responding to incidents and outages in real-time and most importantly, call ticket management. The NOC Manager will also be responsible for working with engineering, data center technicians and RMA support to help the operations department provide white glove service to our customers.
KEY RESPONSIBILITIES
- Responsible for leading the NOC in Austin and including hiring, training and retaining staff.
- Lead, mentor, and manage a team of NOC technicians, ensuring 24/7 coverage and effective incident response.This includes a team of NOC Technicians located in Austin and South Africa.
- Responsible for creating and managing the NOC 24/7, 365 staffing schedules.
- Implement, oversee and coordinate incident detection, response, resolution, and escalation procedures. Ensure incidents are resolved in a timely manner to minimize downtime and impact on customers.
- Maintain monitoring tools and dashboards to track the performance, availability, and security of the network and cloud infrastructure.
- Develop and refine operational processes to enhance the efficiency and effectiveness of the NOC. Identify areas for automation and optimization.
- Generate and analyze reports on network performance, incidents, and operational metrics. Provide insights and recommendations to senior management. Monitor NOC metrics and report to Senior Management as necessary.
- Work closely with other Operation departments, as well as Engineering, to ensure seamless operations and effective communication during incidents.
- Ensure all operations adhere to industry standards, regulatory requirements, and company policies.
- Conduct training sessions and workshops to keep the NOC team updated on the latest tools, technologies, and best practices.
REQUIREMENTS
- Bachelor's degree in information technology, computer science, or a related field. A master's degree is a plus. Education can be waived if candidate has extensive experience in NOC operations
- Experience: Minimum of 5 years of experience in network operations, with at least 2 years in a managerial or supervisory role of hourly technicians, preferably within a cloud services environment.
- Strong knowledge of network infrastructure, cloud platforms (AWS, Azure, Google Cloud), and network monitoring tools.
- Experience with incident management, change management, and configuration management.
- Proficiency in scripting and automation tools (e.g., Python, Bash) is a plus.
- Relevant certifications such as Cisco CCNP, AWS Certified SysOps Administrator, or CompTIA Network+ are preferred.
- Excellent leadership and communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work under pressure and manage multiple priorities simultaneously.
- Must be available to respond to critical incidents outside of regular business hours as needed
BENEFITS
- 401(k) with company match.
- Health, dental, and vision insurance.
- Paid time off (PTO).
- Opportunities for professional development and growth.
WHY JOIN CIRRASCALE?
Join a growing team that's pushing the boundaries of AI infrastructure. At Cirrascale, you'll contribute to projects powering next-generation AI applications while working with top-tier hardware in a collaborative and innovative environment. From custom deployments to hands-on customer support, every role here plays a part in enabling breakthroughs in AI.
Cirrascale Cloud Services is an equal opportunity employer committed to diversity and inclusion.
Please apply at
MEP Electrical Design Engineer
Dallas, TX | Hybrid Work Environment
HC Solutions Group Recruiting Partner
About the Role
HC Solutions Group is recruiting for a full-time MEP Electrical Design Engineer with a respected and growing MEP consulting firm in Dallas, TX. This is a permanent position focused on electrical building systems design within a collaborative hybrid work environment that combines in office teamwork with flexible remote options.
About the Client
Our client is a mid sized MEP engineering firm known for its positive culture, strong leadership presence, and excellent reputation across the region. The firm maintains a steady pipeline of projects supported by long term, trusted clients. Team members enjoy a supportive atmosphere, opportunities for advancement, and exposure to a wide range of building types.
Responsibilities
• Electrical building systems design including power, lighting, fire alarm, and related systems
• Preparation of drawings, specifications, and design documents
• Collaboration with internal mechanical and plumbing teams along with architects and structural partners
• Participation in project coordination meetings and occasional site visits
• Ensuring code compliance and alignment with client needs
• Contributing to project delivery, quality, and team communication
Qualifications
• Degree in Electrical Engineering or related discipline
• Experience with electrical building systems within consulting or MEP settings
• EIT required
• Comfort working in a hybrid arrangement with in office collaboration and remote flexibility
• Strong communication skills and an interest in contributing to a team focused environment
• Revit and AutoCAD experience is helpful
Pay and Benefits
• Competitive market salary with annual performance bonus potential
• Hybrid work structure with flexible scheduling
• Health, dental, vision, retirement plan, PTO, and paid holidays
• Professional development support including mentoring and licensure pathways
• Modern office environment in Raleigh with strong team culture
Why Join
• Work on a diverse range of project types within a respected MEP firm
• Be part of a growing team with strong leadership and supportive mentorship
• Enjoy a hybrid schedule that balances collaboration with flexibility
• Join a company with an excellent reputation and consistent workload
• Long term career growth in a stable, people oriented environment
Why Apply Through HC Solutions Group
• Direct access to hiring managers
• Streamlined and efficient hiring process
• Recruiter advocacy and representation throughout the process
• Access to additional engineering opportunities with a single application
• Over 30 years of permanent placement success
• Full time, permanent positions only
Semiconductor engineering and construction firm is seeking an experienced Construction Safety Manager to develop, implement, and oversee comprehensive safety programs across multiple active construction sites.
This role leads a team of safety professionals and serves as the primary safety representative for internal and external stakeholders.
The ideal candidate brings strong leadership skills, strong OSHA knowledge, and a commitment to building a strong safety culture.
Key Responsibilities:
Safety Program Management:
Develop and implement company-wide and site-specific safety programs and procedures
Ensure compliance with OSHA, federal, state, and local regulations
Lead Job Hazard Analyses (JHAs), Activity Hazard Analyses (AHAs), and site safety plans
Team Leadership & Multi-Site Oversight:
Manage and mentor safety staff across multiple active project sites
Assign coverage and ensure consistent safety standards across all locations
Conduct field audits and monitor performance
Provide coaching and professional development
Site Oversight & Inspections:
Conduct regular site safety inspections and audits
Identify unsafe conditions and ensure corrective actions are implemented
Verify proper use of PPE, fall protection systems, and safety controls
Meetings & Stakeholder Coordination:
Lead and attend safety meetings with clients, contractors, and project teams
Serve as the primary safety representative in discussions
Communicate safety expectations clearly and consistently
Training & Incident Management:
Oversee safety orientations and ongoing training
Maintain training records and certifications:
Lead incident investigations and root cause analysis
Prepare required regulatory documentation
Reporting & Documentation:
Maintain OSHA logs and compliance documentation
Track safety metrics and report to leadership
Qualifications:
Required:
Bachelor's degree in Safety Management, Construction Management, Engineering, or related field (or equivalent experience)
7+ years of construction safety experience, including leadership responsibility
Strong knowledge of OSHA regulations
Preferred:
OSHA 30-Hour Certification
CHST, CSP, ASP, or other safety certifications
Experience managing safety teams across multiple projects
Work Environment:
Travel between construction sites in and around Round Rock, TX
Exposure to outdoor conditions, noise, and heavy equipment
Walking, climbing, and standing for extended periods
Location: Round Rock, TX (Travel to Multiple Active Construction Sites Required)
Salary: 80K~200K (DOE) + Benefits (Health, Vision, Dental and PTO)
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
and more
Who We Are
We are an international group of consultants united in the goal of helping our customers revolutionize their approach to business challenges with the use of digital technologies. Combining automation and software development with "traditional" engineering, the companies we work with are able to obtain visibility into their own operations and control.
Who We're Looking For
Though over 1,700 strong (and growing!), Radix operates like anything but a large company. When you join our company, you will help us as a Strategy Consultant:
As part of the Technology Consultancy Group, this role works within defined engagement scopes to translate client objectives into actionable deliverables. The Consultant supports Senior Consultants and Consulting Managers in executing discovery, analysis, and stakeholder facilitation activities.
This role does not own client relationships, pricing decisions, delivery governance, or Business Unit P&L. The Consultant contributes to successful outcomes through disciplined analysis, structured documentation, and effective stakeholder collaboration.
Essential Job Responsibilities:
- Execute defined consulting packages, including:
- Process documentation and mapping
- Requirements gathering and structuring
- KPI identification and performance baseline analysis
- Use case definition and prioritization
- Support client workshops by preparing materials, documenting outputs, and synthesizing findings into structured deliverables.
- Translate operational and business inputs into clear, actionable documentation aligned with engagement scope.
- Contribute to development of business cases and value articulation inputs under guidance from senior team members.
- Support change enablement activities such as stakeholder mapping, impact assessments, and communication planning.
- Maintain disciplined documentation and version control aligned with consulting standards.
- Collaborate effectively with:
- Program/Project Managers (for execution alignment)
- Industry Specialists (for domain validation)
- Practice Solution Experts (for technical feasibility alignment)
- Identify risks, assumptions, and dependencies early and escalate to senior team members as needed.
Required Qualifications:
- 2–5 years of experience in consulting, business analysis, transformation initiatives, or relevant operational roles.
- Strong analytical and structured problem-solving skills.
- Experience facilitating or supporting workshops and synthesizing stakeholder inputs.
- Ability to translate ambiguous information into clear documentation and deliverables.
- Strong written and verbal communication skills.
- Bachelor's degree required; relevant advanced degree or certification is a plus.
- Exposure to digital transformation, process improvement, or operating model initiatives.
- Familiarity with KPI frameworks, business case development, or change management methodologies.
- Experience working in asset-intensive or complex enterprise environments.
Success Measures:
- Quality and completeness of consulting deliverables.
- Accuracy and clarity of documentation and analysis.
- Positive feedback from senior consultants and client stakeholders.
- Ability to meet deadlines and maintain disciplined engagement cadence.
- Effective collaboration with delivery and technical teams.
Basic Function:
Primary function of the Laboratory Manager is to effectively manage the Marshall Technology Center. This is accomplished through management skills, interpretation of industry standards, development of test equipment and procedures, and communication with cross-functional teams.
Principle Duties and Responsibilities:
- Preparing yearly budget and management plan
- Setting variable efficiency improvement targets
- Developing and managing the execution of action plans to achieve targets
- Managing variable cost within established budget
- Preparing bi-weekly work progress
- Hiring and maintaining qualified staff and workforce
- Providing a safe working environment
- Implementing and maintaining a high standard for quality and service level
- Maintaining equipment
- Preparing capital expenditure proposal
- Regularly meet with customers and customer representative visiting the facility.
Knowledge/Skills/Abilities:
- The ability to effectively communicate, both verbally and in writing
- The ability to accurately scope out length and difficulty of tasks and projects; organize work into logical process steps; use time effectively; and establish priorities.
- The ability to work as an individual or as a team
- Demonstrates sound technical skills and attention to detail
- Attention to ensure own safety and the safety of others
- Demonstrates a commitment to consistently complete tasks on time; persists in the face of obstacles; results oriented
- The ability to gather specific information to understand issues and use good problem-solving techniques
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services
- Able to speak concisely and articulately; asks open-ended questions.
- .NET programming experience is desired.
- LabView, SharePoint, PowerApps, and workflow experience are a plus.
Qualifications
- Bachelor of Science degree in Engineering or equivalent, Electrical or Mechanical Engineering preferred.
- Some formal laboratory training preferred.
- Experience in electrical testing field or in a related area is a plus.
- PC literate; experience with Microsoft Word and Excel office software;
- SharePoint and workflow experience is a plus.
Work Environment/Physical Demands:
- Requires visual and mental attention to details with regards to working around cutting equipment, hot surfaces and materials, high voltage test equipment and accurate recording of results.
Other
Work involves possible exposure to lethal high voltages in electrical test areas, requiring the use of automatic and manual grounding protection.
Job Title: Network Operations Manager - NMS
Job Type: Full time - Permanent
Location: Richardson, TX – Onsite
Job Summary
- Lead the implementation and evolution of the client's proprietary managed service systems that use network intelligence to maintain, optimize, and enhance customer networks.
- This technical leadership role balances hands-on implementation with team coordination, process improvement, and product development to enable scalable and efficient operations.
- Implement and support the network management systems that power the client's managed services, including Ciena Navigator, Nokia WS-NOC, and NFM-P, along with related proprietary software platforms.
- Deliver proactive lifecycle management through Managed Software Services (MSS), including remote upgrades, security patching, and platform maintenance across customer optical NMS environments.
- Collaborate closely with the client's software development and network engineering teams to identify and implement capabilities that leverage network intelligence data to proactively detect, communicate, and automatically resolve issues—transforming raw telemetry into actionable insights that prevent customer-impacting events network
ROLES & RESPONSIBILITIES
Network Intelligence and Service Delivery Optimization
- Collaborate with software development and network engineering teams to identify and implement features that transform network telemetry into proactive issue detection, communication, and automated resolution
- Drive automation and tooling improvements to increase efficiency and reduce manual effort
- Expand the internal knowledge base to accelerate implementation and troubleshooting
- Develop reporting on service delivery metrics, upgrade pipelines, and resource utilization
Service Delivery & Technical Leadership
- Lead delivery of Managed Software Services (MSS) – NMS upgrades, security patches, and maintenance – through direct execution or team delegation
- Provide technical escalation and approve upgrade strategies, rollback procedures, and risk mitigation plans
- Coordinate with customers' engineering and PM teams to manage scope changes, resolve delivery issues, and maintain high satisfaction
- Stay current on vendor software releases, security vulnerabilities, and industry best practices
- Manage vendor relationships for support, licensing, and technical escalations
Business & Operational Management
- Serve as primary point of contact for MSS and support quarterly business reviews
- Support sales and account management to refine and close new MSS opportunities
- Track operational budgets and drive profitability for MSS engagements
- Define and track KPIs: upgrade success rate, on-time delivery, customer satisfaction, and team utilization
Team Development & Culture
- Lead and mentor high-performing team with clear roles, responsibilities, and career progression
- Conduct performance reviews and provide coaching on technical capabilities and customer service excellence
- Foster a culture of proactive service delivery, continuous improvement, and technical innovation
QUALIFICATIONS
Required Experience
- 5+ years of experience in network operations, managed services, or telecom service delivery with strong technical foundation in enterprise IT infrastructure
1. Linux/Windows environments, database management, virtualization platforms
- Lifecycle management: system updates, security patches, and firmware upgrades
- Administering storage arrays and ensuring RAID/disk redundancy is in place
- Managing software license files tied to NMS platforms
- Maintaining replication and backup jobs
- 2+ years in leadership roles managing technical, service delivery teams
- Working knowledge of optical networking technologies (DWDM, OTN) in relation to Network Management Systems (Ciena Navigator/MCP, Nokia WaveSuite, or similar platforms)
- Proven track record delivering Managed Services with SLA commitments and customer satisfaction goals
- Experience with remote service delivery models, maintenance window planning, and change management
- Familiarity with ITIL service management framework and best practices
- Vendor management and escalation experience with telecom equipment manufacturers and software providers
Preferred Qualifications
- ITIL Foundation, PMP, or relevant vendor and technical certifications (Ciena, Nokia, VMware, Hyper-V)
- Experience in both service provider and enterprise networking environments
- Knowledge of network automation using Python, Ansible, or similar tools
- Experience with agile project delivery methodologies
- Leadership & Soft Skills
- Strong written and verbal communication skills
- Proven ability to develop and mentor technical talent
- Strong problem-solving skills and ability to make sound decisions under pressure
- Experience working with remote team members and customers
- Ability to balance strategic planning with hands-on technical problem solving
- Customer-focused mindset with commitment to service excellence
Education
Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science, or related field; or equivalent experience