Engineering Jobs in River Edge, NJ

93 positions found — Page 7

Program Manager
Salary not disclosed

Pay rate range - $60/hr. to $65/hr.

Fully Onsite


Top skills:

1. Project Management: Strong organizational and multitasking skills to manage multiple campaigns and stakeholders effectively.

2. Data-Driven Decision Making: Proficiency in analyzing performance metrics and using insights to optimize campaigns.

3. Communication & Collaboration: Excellent verbal and written communication skills to coordinate with cross-functional teams and craft compelling notification content.



KEY RESPONSIBILITES/REQUIREMENTS:


Key Responsibilities

• Strategy & Planning: Develop and implement a comprehensive push notification strategy aligned with business goals, user segmentation, and personalization.

• Execution & Optimization: Oversee the end-to-end process of push notification campaigns, including content creation, A/B testing, scheduling, and performance tracking.

• Cross-functional Collaboration: Work closely with marketing, product, engineering, and design teams to ensure seamless execution and alignment with broader app initiatives.

• Data Analysis & Reporting: Monitor KPIs (open rates, click-through rates, conversion rates) and leverage insights to refine strategies and improve performance.

• Compliance & Best Practices: Ensure all push notifications adhere to industry best practices, privacy regulations, and company policies.


Education Requirement

• Bachelor's degree in Marketing, Business, Communications, or a related field.


Years of Experience

• 5+ years of experience in digital marketing, product management, or a related role, with at least 2 years focused on push notifications or mobile app engagement.


Preferred Qualifications

• Experience with push notification platforms (e.g., Firebase, Braze, OneSignal).

• Familiarity with user segmentation and personalization techniques.

• Knowledge of A/B testing methodologies and tools.

Not Specified
Enterprise Architecture AI Architect
Salary not disclosed
New York, NY 1 week ago

AI Architect Mastery, Enter prise Architecture , ETX   

(Full-Time, Location : Boston, Springfield, New York ) 

The Opportunity  

The AI Architect will evaluate and benchmark AI capabilities, define implementation patterns for AI services, and enable MassMutual to make impactful, long-term decisions around AI-enabled business capabilities. This includes developing strategies, reference architectures, roadmaps, and patterns to drive responsible AI Adoption, Research & Development. As an AI Architect, you will be part of MassMutual’s team focused on aligning AI technology strategy with business strategy and goals. You will guide the planning and design of AI capabilities to maximize their value in secure and responsible manner, using architecture strategies, blueprints, and roadmaps to standardize technology stacks and enhance AI engineering speed and agility.  

The Team  

The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is composed of Business, Application, Infrastructure, Data, and Security architecture domains. The team collaborates on enterprise-wide technology initiatives, providing a unique perspective and opportunity to partner with best-in-class architects, technologists and business leaders. The AI Architect will join this team to drive digital innovation and create a competitive advantage for MassMutual.  

The Impact:  

The AI Architect will play a critical role in designing AI solutions that enhance MassMutual's digital capabilities and customer engagement. This role involves working closely with various domains of Enterprise Architecture (EA), Research & Development, business stakeholders, IT teams, Cyber, Governance and Privacy partners to design and implement AI solutions that align with business outcomes and architectural requirements  

Responsibilities:

  • Build Enterprise AI Architecture strategy and roadmaps 
  • Develop AI Reference Architectures and Guidance.
  • Update specification and publication of AI Standards and Patterns around AI technology, development, security, privacy and observability.
  • Build AI platform architecture and Integration Patterns, stay abreast of emerging AI technologies and integrate them into AI architecture as needed
  • Consult on AI capabilities for business and technology platforms and ensure alignment between AI architecture frameworks and standards and overall business strategy
  • Evaluate and lead AI architecture deliverables, perform capability assessments, and support technical evaluations for closing gaps
  • Actively publish deliverables and utilize multi-media to educate and engage with federated solution architecture community members
  • Partner with solution architect to document design decisions and solution architecture
  • Partner with technology leaders, business and governance partners to identify AI risks and process issues, then provide enterprise patterns to resolve the issues
  • Provide recommendations on problem solving, solution options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals, and processes
  • Partner with extended enterprise architecture, enterprise cyber security, compliance, governance, privacy, business, and IT support teams to communicate and collaborate on architecture strategies, standards, and guidance
  • Partner with AI Governance, Security and Privacy team for supporting Secure, Ethical and Responsible use of AI.
  • Stay abreast of current and emerging AI threats and design AI architecture to mitigate them. Design capabilities for AI Governance and Observability
  • Achieve AI architecture compliance on requirements, including, but not limited to, Colorado AI Act, global data privacy requirements, and state and federal regulations

The Minimum Qualifications:

  • Bachelor's degree in computer science, IT, system analysis, or a related technical field
  • 8+ years of IT design and implementation experience with a minimum of two of the following (or similar) technical disciplines: AI/ML frameworks, AI/ML development and coding environments, cloud platforms, and big data technologies
  • 5+ years involvement with solution architecture development and delivery.
  • 5+ years of experience developing and interpreting business architecture.
  • 5+ years of experience in building solutions on complex cloud-native products, applications, and platforms
  • 5+ years of experience in a technology advisory role, experience working directly with any of AI, machine learning technologies, statistical systems, or big data platforms

The Ideal Qualifications:

  • Exposure to and involvement in governance and compliance regimes; a good understanding of security and privacy management. Experience working with AI Governance, Privacy requirements like Colorado Artificial Intelligence Act (CAIA).
  • Experience supporting agile teams by providing guidance on design, opportunities, impact, and risks, taking account of technical and architectural debt
  • Preferred experience designing GenAI solutions, with experience in MLOPS, LLM, Amazon Bedrock, Q, OpenAI, CoPilot Studio, Langchain, Data Foundry, Data Fabric.
  • Trusted and respected as a thought leader who can influence and persuade business and IT leaders and IT development teams
  • Technology-neutral: remains unbiased toward any specific technology or vendor choice and is more interested in results than personal preferences
  • Displays intellectual curiosity and integrity
  • Motivated and driven by achieving long-term business outcomes
  • Ability to balance the long-term (big picture) and short-term implications of individual decisions
  • Ability to work effectively in a team environment and lead cross-functional teams

#LI-RK1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
permanent
Director of Maintenance
Salary not disclosed
Clifton, New Jersey 1 week ago

Director of Maintenance – Bakery Manufacturing

Role Summary

The Director of Maintenance is responsible for providing strategic and hands-on leadership for all maintenance, reliability, and automation operations within the bakery facility. This role ensures the safe, reliable, and efficient operation of production equipment, utilities, and automated systems supporting 24/7 manufacturing.

Success is demonstrated through measurable improvements in equipment reliability, repair efficiency, cost control, and safety. This role also develops and implements structured training programs to strengthen technician skills in troubleshooting, automation, controls, and reliability best practices. The Director of Maintenance leads preventive and predictive maintenance programs, manages breakdown response, oversees maintenance systems and inventory, and supports capital projects, construction, and equipment installations. This position requires strong technical expertise, disciplined leadership, and a proactive reliability mindset.

Key Priorities

· Drive equipment reliability and up time across all production and utility systems.

· Establish a world-class preventive and predictive maintenance culture.

· Lead maintenance teams with a strong focus on safety, accountability, and continuous improvement.

· Support long-term automation and plant growth strategies.

· Ensure compliance with food safety, electrical safety, and machine safety standards.

Primary Responsibilities

Maintenance & Reliability Leadership

· Plan, manage, and continuously improve the preventive maintenance program to maximize equipment reliability and minimize downtime.

· Direct and coordinate all corrective maintenance activities across production and facility systems.

· Establish and lead structured root cause analysis (RCA) processes to eliminate repeat failures.

· Develop, track, and analyze maintenance KPIs related to downtime, MTTR, MTBF, and PM effectiveness.

Technical & Equipment Oversight

· Provide technical leadership for bakery production equipment.

· Ensure proper operation, maintenance, and reliability of compressed air, steam, water, and other critical utilities.

· Oversee maintenance and performance of robotic systems and automated production lines, including pick-and-place robots, automated packaging, and material handling systems.

· Develop and coordinate preventive and predictive maintenance strategies for the entire facility, reducing unplanned downtime and extending equipment life.

· Coordinate preventive and predictive maintenance programs for all equipment.

Projects & Capital Execution

· Plan and manage construction-related maintenance projects, facility upgrades, and equipment installations.

· Coordinate with engineering, contractors, and vendors to ensure projects are completed safely, on schedule, and within budget.

· Support commissioning, start-up, and validation of new equipment and production lines.

People Leadership & Development

· Lead, mentor, and develop maintenance leadership and technician teams.

· Lead training and skill development initiatives for maintenance technicians across all production and facility equipment systems.

· Foster a culture of ownership, accountability, and continuous learning within the maintenance organization.

· Partner cross-functionally with Operations, Engineering and Quality Teams.

Qualifications

Required

· Bachelor's degree in Electrical Engineering and/or Mechanical Engineering.

· Minimum 10–15 years of maintenance experience in food manufacturing (preferred), pharmaceutical, or industrial manufacturing environments.

· Minimum 5–7 years in a maintenance leadership or management role.

· Strong technical knowledge of bakery or food manufacturing equipment and utilities.

· Proven track record of implementing and improving maintenance and reliability practices.

· Demonstrated leadership skills with the ability to lead teams in fast-paced, 24/7 manufacturing environments.

· Strong communication, organizational, and problem-solving skills.

· High work ethic, flexibility, and ability to multitask effectively.

Not Specified
Lead Technical Trainer/Writer
Salary not disclosed
Yonkers, New York 1 week ago

Job Title: Lead Technical Trainer/ Writer

Job Category: Direct FLSA: Exempt

Reports To: Manager, Technical Manuals and Training Dept: Technical Publications

Salary Range 85k to 111k

Kawasaki Rail Car - Yonkers, NY

Job Description:

Leads Kawasaki training efforts in the field, including:

Drafts training materials based on vendor data, draft manuals and on-car observation

Verifies that all applicable FRA requirements are fulfilled, including those under

49CFR 238.109.

Proofreads and edits vendor documents to ensure Training Materials are complete

and up-to-date.

When multiple KRC Instructors are used in a given course, the Lead Instructor will

clearly delineate the specific area(s) of responsibility for each person.

The Lead Technical Trainer will be responsible for all logistical requirements,

including the necessity to have support personnel in place at a given time, with all

required tools and consumables.

Ensures vendors and subcontractors maintain quality requirements by closely

observing vendor classroom activities.

Delivers KRC training classes including familiarization, FRA requirements,

subsystem integration and interface.

Provides consistent point-of-contact between KRC, vendors and the Authority.

Writes letters to KHI, vendors and Authorities as directed.

Coordinates Training classes at Authority sites.

Verifies proper documentation and equipment are available at the site.

Contacts Engineering Department technical personnel to get answers to participant's

questions..

Updates and ensures all contract Training Deliverables are turned over to the

Authority at the required time.

Assists in designing the course curricula and working schedules for new contracts.

Presents written evaluations of course and Instructor effectiveness after each course.

Assists Manager of Training and Manuals and Assistant Manager of Training with

staff. Development.

Education:

BA or BS degree required.

Formal technical training (i.e. Military Electronic Courses) a plus.

Qualifications:

Minimum, five (5) years experience conducting technical training. Prior rail car

experience strongly preferred.

Flexible approach to problem solving in the field.

Able to travel a minimum of 20%.

Able to work effectively with minimal supervision.

Proficient in Microsoft Word, Excel and PowerPoint. Adobe FrameMaker and/or Vector

graphics (CorelDraw, Adobe Illustrator or AutoCAD) experience a plus.

Not Specified
Quality Assurance Supervisor
Salary not disclosed
Allendale, NJ 1 week ago

Quality Assurance Supervisor

Allendale, NJ

Full-Time | Exempt

Kelly Science & Clinical


Kelly Science & Clinical is seeking a Quality Assurance Supervisor to join an innovative life sciences and manufacturing organization near Allendale, NJ. This leadership role will oversee quality compliance activities, regulatory adherence, and internal quality systems while supporting GMP-regulated operations and continuous improvement initiatives.

This is an excellent opportunity for a quality professional with GMP and regulatory compliance experience who enjoys leading teams, improving quality systems, and ensuring regulatory excellence.


Key Responsibilities

  • Supervise and manage the Quality Compliance team, ensuring objectives and compliance activities are completed on time
  • Lead deviation investigations and ensure effective CAPA development and implementation
  • Support change control processes, ensuring systems, processes, and products remain compliant
  • Manage the internal audit program, ensuring findings and corrective actions are completed promptly
  • Ensure compliance with FDA and ISO regulatory requirements, including ISO 22716 and 21 CFR Parts 210 & 211
  • Write, review, and maintain Standard Operating Procedures (SOPs) and GMP documentation
  • Manage archival of batch records and quality documentation
  • Collaborate cross-functionally to investigate compliance issues and drive resolutions
  • Identify potential compliance risks and vulnerabilities, implementing corrective actions as needed
  • Provide regular reports and updates to senior leadership on compliance performance
  • Support validation activities to maintain compliance with FDA and cGMP regulations


Qualifications

  • Bachelor’s degree in Chemistry, Biology, Environmental Science, or related field
  • 5+ years of experience in Quality Assurance or Compliance within a regulated environment
  • Strong knowledge of GMP, quality systems, and risk management principles
  • Experience leading deviation investigations, CAPA processes, and internal audits
  • Strong technical writing skills with the ability to review and author investigations and SOPs
  • Proven leadership abilities including coaching, conflict management, and team development
  • Strong communication and organizational skills


Preferred:

  • Experience working with FDA and Health Canada regulations
  • Bilingual (English/Spanish)


What You’ll Bring

  • Expertise in GMP-regulated quality environments
  • Ability to lead teams and manage complex compliance initiatives
  • Strong analytical and problem-solving skills
  • Commitment to maintaining high standards of quality and regulatory compliance
Not Specified
Design Engineer
Salary not disclosed
North Bergen, NJ 1 week ago

Company Description

CLADIATOR® is a manufacturer of thermally isolated structural cladding attachment systems. Our mission is to accelerate the advancement of smart building design & construction by providing unique and cleverly engineered systems. For Architects & Engineers it means a simple yet robust solution where one core design offers the freedom of limitless creativity. For Installers, working with intuitive installation components means faster, more cost-effective, and ease-of-mind option(s) to complete projects on time. Our universal systems offer improved thermal efficiencies while achieving rain-screen principles such as air & moisture ventilation with the use of long-lasting globally responsible materials. We remain dedicated and driven by our commitment to continuous improvement.


Job Summary

We are seeking a skilled Design Engineer to join our team, specializing in the creation of detailed shop drawings, fabrication models, and as-built documentation. The role focuses on translating engineering design intent into precise, constructible shop drawings and high-quality 3D models using advanced CAD/BIM software. This position plays a critical role in bridging the gap between conceptual/structural design and field fabrication/installation, ensuring accuracy, compliance, and efficient construction.

The ideal candidate has strong technical drafting and modeling skills, attention to detail, and experience producing shop drawings for fabrication and erection in structural steel, concrete, mechanical systems, or similar domains.


Key Responsibilities

  • Develop and produce detailed shop drawings (including plans, sections, elevations, details, schedules, and bills of materials) from engineering sketches, design drawings, specifications, and client requirements.
  • Create, maintain, and update accurate 3D models (BIM or parametric models) using software such as Revit, SolidWorks, AutoCAD, or similar tools.
  • Generate fabrication-ready outputs, including part marks, connection details, assembly drawings, erection sequences, and material lists.
  • Perform scope alignment, coordination reviews, and model-based coordination with other disciplines (architectural & structural) to identify and resolve conflicts early.
  • Interpret architectural, structural, and engineering drawings to ensure shop drawings align with design intent, building codes, industry standards and project specifications.
  • Incorporate Design for Manufacturing/Fabrication/Installation principles to optimize constructibility, reduce waste, and improve efficiency.
  • Review and incorporate feedback from engineers, fabricators, erectors, and project teams; revise drawings and models accordingly.
  • Prepare supporting documentation such as RFI responses related to modeling/drawing issues, quantity take-offs, and as-built record updates.
  • Collaborate with project teams, fabricators, and contractors to ensure timely delivery of drawing packages and model files.
  • Maintain version control, file organization, and documentation standards throughout the project lifecycle.
  • Participate in quality checks and QA/QC processes for all produced drawings and models.


Qualifications & Requirements

  • Bachelor's degree in Civil Engineering, Structural Engineering, Mechanical Engineering, Architectural Engineering, or a related technical field (or equivalent experience).
  • 3–7+ years of hands-on experience in producing shop drawings and 3D modeling for construction/fabrication projects (structural steel, precast, rebar detailing, MEP coordination, or industrial fabrication preferred).
  • Proficiency in industry-standard software - AutoCAD, SolidWorks, Revit, Inventor, etc.
  • Other - Navisworks, Bluebeam or similar for markup/review
  • Strong understanding of shop drawing processes, fabrication workflows, and the differences between design drawings and shop/fabrication drawings.
  • Knowledge of relevant codes, standards, and best practices (ASCE, etc.).
  • Excellent attention to detail, spatial visualization skills, and ability to interpret complex technical drawings and specifications.
  • Effective communication skills for coordinating with engineers, detailers, fabricators, and project stakeholders.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.


Not Specified
Production Manager
🏢 CLADIATOR®
Salary not disclosed
North Bergen, NJ 1 week ago
Company Description

CLADIATOR® is a leading manufacturer of thermally isolated structural cladding attachment systems, committed to advancing smart building design and construction. Focused on combining innovation with practicality, CLADIATOR® offers architects and engineers flexible design capabilities while delivering easy-to-install systems for efficiency and cost-effectiveness. Recognized for enhancing thermal performance and ensuring rain-screen principles, their systems utilize sustainable, long-lasting materials. As a company driven by continuous improvement, CLADIATOR® plays a pivotal role in creating energy-efficient, innovative solutions for the construction industry. With a strong dedication to sustainability, they empower clients to push boundaries in creative and responsible building designs.

Role Description

This is a full-time, on-site role for a Production Manager based in the New York City Metropolitan Area. The Production Manager will oversee all aspects of the manufacturing and production processes, ensuring the highest quality standards are consistently met. Key responsibilities include managing production schedules, coordinating teams, implementing efficient workflows, and optimizing resources to meet project timelines. Additionally, the Production Manager will ensure workplace safety compliance and foster a collaborative and organized production environment.

Qualifications
  • Strong understanding of production management, manufacturing processes, and resource allocation
  • Proficiency in workflow optimization, scheduling, and process improvement
  • Proven leadership skills to manage teams effectively while promoting a positive and safe work culture
  • Knowledge and experience in quality control, adhering to industry standards, and ensuring operational excellence
  • Ability to analyze data, identify inefficiencies, and suggest strategic improvements
  • Exceptional problem-solving and organizational skills
  • Bachelor’s degree in Manufacturing, Engineering, Business Administration, or a related field is preferred
  • Experience within the construction or cladding industry is highly desirable
Not Specified
Plant Production Manager
🏢 LHH
Salary not disclosed
Passaic County, NJ 1 week ago

LHH Recruitment Solutions is assisting our client in their search for a hands‑on Plant Production Manager to lead all production operations, ensuring safe, efficient, and compliant fulfillment of gas orders (industrial, medical, laboratory, and specialty gases). This role drives production performance, leads a high‑performing team of nine employees, oversees quality and regulatory standards, and ensures smooth day‑to‑day plant operations.


Key Responsibilities

  • Plan, lead, and coordinate daily production operations to meet cost, quality, safety, and ISO 9001 standards.
  • Oversee production scheduling, inventory needs, staffing, and workflow to ensure timely order fulfillment without delays or backorders.
  • Hire, train, and develop a cohesive, high‑performing team; provide coaching and performance feedback.
  • Maintain accurate production documentation, daily fill logs, certifications, and regulatory records.
  • Monitor and enforce product quality and gas purity standards.
  • Coordinate cylinder testing, shipping, maintenance, and equipment replacement.
  • Serve as backup for Lab Technician and Dispatcher; assist with cylinder filling and deliveries as needed.
  • Maintain and update ISO policies, procedures, and process documents.
  • Manage supply levels, spare parts, and equipment repairs.
  • Oversee plant assets and monthly production (approx. 30,000 cylinders).


Qualifications

  • Associate degree or technical diploma in Mechanics, Plumbing, Engineering, or related field.
  • Minimum 3 years of industry experience, including 1+ year in a supervisory role.
  • Strong knowledge of production operations, equipment, safety regulations (DOT, OSHA, FDA), and quality control.
  • Proficient in MS Office; strong problem‑solving, leadership, and communication skills.
  • Valid driver’s license; required to have applicable OSHA, DOT, and FDA certifications.
  • Leadership skills: the ability to provide direction, set goals, give feedback and identify opportunities for development
  • The ability to listen to and understand information and ideas presented verbally and in writing.
  • The ability to convey information clearly and effectively verbally and in writing
  • Dependable. Strong customer orientation
  • Bilingual Spanish a plus


Work Environment

  • Mix of office and plant floor exposure (noise, fumes, temperature extremes, industrial equipment).
  • Six‑day operational schedule; rotating Saturday schedule when needed.
  • On‑call availability 7 days per week for hospital service needs.


Benefit offerings for full-time employment include 10 paid Holidays, and 15 PTO days, prorated based on hire date within the calendar year. Also included: Medical, dental, vision, term life and AD&D insurance, long-term disability, employee assistance program, onsite gym, and a 401k plan.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

Not Specified
Senior Principal GIS Solutions Architect – Utilities & Enterprise Systems
Salary not disclosed
New York 1 week ago
Role Overview We are seeking a Senior Principal GIS Solutions Architect to lead large-scale GIS modernization, transformation, and integration initiatives across electric, gas, and steam utility operations.

This role requires a visionary architect with deep technical mastery of ArcGIS Enterprise, the ArcFM Solution Suite, DXI, and enterprise integration patterns who can align complex geospatial ecosystems with executive business objectives.

The ideal candidate blends strategic leadership with hands-on architectural expertise and excels at guiding enterprise utilities through modernization of mission-critical IT/OT geospatial systems.

Key Responsibilities Enterprise GIS Strategy & Architecture Define and lead enterprise-wide GIS architecture strategy across multi-commodity utilities (Electric, Gas, Steam).

Architect, modernize, and optimize large-scale GIS environments, including:ArcGIS Enterprise (Pro, Server, Portal, SDE Geodatabases) ArcFM Solution Suite (Desktop, Designer, Mobile, Web, Responder/OMS) Oversee technical delivery of ongoing projects, enhancements, and modernization workstreams.

Conduct architecture assessments, solution reviews, and high-impact consulting engagements.

Lead and facilitate multi-team design workshops, roadmap sessions, and governance forums.

Data & Integration Architecture Drive enterprise data modeling efforts (including Utility Network (UN) migration strategies).

Design and implement integration patterns across mission-critical IT/OT systems (OMS, SAP, Maximo, CIS, SCADA).

Perform ArcFM health checks, performance tuning, and architecture optimization.

Evaluate and refine existing GIS/core system functionality; prioritize and groom technical backlogs.

Develop business process models and improve operational workflows.

Program & Delivery Leadership Lead Utility Network and ArcFM modernization programs from assessment through implementation.

Create scalable, reusable integration frameworks and architectural standards.

Translate highly technical concepts into clear, concise executive-level narratives.

Guide phased deployment strategies across multiple regions and business units.

Provide technical governance, roadmap oversight, and alignment with enterprise strategy.

Mentor engineering teams and support cross-functional decision-making.

Operational & Technical Execution Support on-premise and hybrid environments: troubleshooting, diagnostics, and performance engineering.

Develop Requests for Proposal (RFPs) for large-scale implementations and migration programs.

Ensure architectural consistency, compliance, and long-term maintainability across solutions.
Not Specified
Manufacturing Technical Engineer
Salary not disclosed
Bergen County, NJ 1 week ago

About the Role:

We are seeking a Manufacturing Technical Engineer to deliver expert technical support, address complex technical challenges, and contribute to product development initiatives. This role works cross-functionally with internal teams and suppliers, leads customer trials, troubleshoots systems, and ensures all products align with customer specifications and requirements. Travel to customer and vendor sites is an essential component of this position.


Responsibilities:

  • Lead product development projects for both existing and new customers.
  • Collaborate with quality and process engineers to define and refine customer specifications.
  • Design, develop, and execute test methods to verify product quality and ensure customer expectations are met.
  • Coordinate and oversee on-site trials alongside production and quality teams.
  • Evaluate customer needs and provide technically sound solution recommendations.
  • Record and document trial processes and product parameters using MES, SAP, Excel, Mini-Tab, and other systems.
  • Perform systems troubleshooting through deductive reasoning and technical expertise.
  • Prepare precise, detailed, and customer-facing documentation.
  • Deliver technical presentations and training sessions to customers and internal teams.
  • Mentor employees to encourage professional growth and knowledge development.
  • Represent Mondi at industry associations, including PSTC, TLMI, and CELAB.
  • Address customer inquiries related to product safety, such as Proposition 65, REACH, and heavy metal content.
  • Maintain and administer internal product specification systems within SAP.
  • Travel to customer and vendor locations as required, occasionally on short notice.
  • Assist in quality complaint investigations and conduct root cause analysis.
  • Partner with suppliers to develop and optimize raw materials for product applications.


Requirements:

  • Bachelor’s degree in process engineering, packaging technology, chemical engineering, or a related field (Master’s degree preferred).
  • Minimum of 2 years’ experience in paper, packaging, or a similar industry.
  • Background in data networks troubleshooting.
  • Strong verbal, written, and interpersonal communication skills.
  • Demonstrated ability to follow instructions and execute tasks effectively.
  • Proficiency in Windows and Microsoft Office applications.
  • Industry certification such as CTS preferred.
  • Proven project management experience.
  • Willingness to travel up to 10%.
Not Specified
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