Engineering Jobs in Portsmouth

The Client Technology Manager under the direction of the Senior Director of Technology Services provides technical leadership to the Client Technology team.

In this capacity Manager assists with development and planning, as well as executes the functional level activities of the Client Technology Division: Operating Systems and Productivity Application Lifecycle Management, Client Technology Hardware Lifecycle Management, Line-of-Business Application Support, Cloud Services Administration, Identity Management, IT Security, Telecommunications, Mobile Device Management, and Helpdesk.

Additionally, leads the Client Technology aspects of the broader Technology Projects; performs coordination of activities with other managers in the department; assures the consistency of policy execution, compliance with technical and administrative procedures as well as management direction; performs staff supervision and performance evaluation; all well as performs other related work as assigned.

Essential Job Functions: (Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned) Leads all phases of the client technology systems lifecycle management including requirements gathering, equipment selection, software selection, hardware and software deployment and configuration, integration, testing, commissioning, cutover, documentation, and ongoing operation support.

In coordination with Cyber Security and Technology Infrastructure leads establishment and maintenance of cyber security posture for entrusted client technology assets and systems through application of sound cyber security engineering principles and best practices implementation.

Leads helpdesk monitoring, troubleshooting and resolution efforts.

Acts as a final tier of Helpdesk and Client technology issues escalation, performs solution research, testing and implementation.

Takes part in the Incident Response activities as per established guidelines.

Leads Client Technology Asset Lifecycle Management, including: Maintenance of hardware and software inventory records.

Development and execution of the hardware and software Preventative Maintenance Plans.

Assessment of assets utilization, age, cyber security posture, and a recommendation if a corrective actions.

Supports Change Management, Configuration Management, Cyber Security Baseline management.

Leads Client Technology Team members help desk work order prioritization and execution verification.

Follows standard practices for systems documentation.

Coordinates with Sr.

Director of Technology Services in developing technical solutions and approaches; co-develops policies, tailored procedural documents, and work instructions.

Plans and manages the day-to-day activities of assigned sections, activities, and priorities.

Assures the most effective use of equipment and software consistent with the Agency’s needs.

Leads interviewing, selecting, training, and evaluating staff.

Leads cost analysis and cost forecasting in support of reporting requirements.

Leads bi-annual Client Technology aspects of the “Board Pick” activities as per established schedule.

Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.

Performs all other related duties as required.

Required Knowledge, Abilities and Skills essential to Job Functions: Microsoft Entra ID Identity as a Service platform (Microsoft Azure) for hybrid cloud implementations.

Microsoft 365 Software as Service.

Enterprise-grade on-prem client technology management tools administration experience, including Active Directory, Group Policy, SCCM; cloud-based management tools.

Mobile Device Management system administration; mobile device provisioning concepts, Print and multi-function device administration central management tools.

Cyber Security management tools, including endpoint protection, log collection (SEIM), and patch management.

Installation, configuration, and maintenance of desktops and laptops running Windows and MAC OS Microsoft Windows client operating system expertise, including Windows OS image administration, application packaging, and deployment.

Audio/Video & Collaboration Systems implementation and operations.

Broad understanding of LAN communications, VPN technologies, cloud connectivity, etc.

Productivity software administration; line of business software administration.

Transit-specific software support.

Apply critical thinking to quickly identify problems and implement solutions with minimal downtime.

Utilize software and hardware diagnostic tools to identify, diagnose, and repair complex problems affecting system availability and performance.

Using logic and wholistic analysis identify the strengths and weaknesses of different approaches.

Be able to qualify decisions with solid reasoning and justification.

Ability to multitask and perform a multitude of administrative and engineering tasks at one time unsupervised.

Effectively collaborate in a team environment or work independently as needed.

Provide mentorship to others and perform knowledge transfer as required.

Maintain awareness of advances in information technology and developments in cyber security.

Communicate effectively both orally and in writing with different business and technology groups.

Poses strong work ethic.

Required Software Knowledge and Skills essential to Job Functions: Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential.

Advanced problem-solving skills associated with systems and software applications used is expected.

Software usage relevant to job duties will be evaluated.

Safety Responsibility: Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm.

Ensure all employees and contractors are properly trained and understand all rules, safety policies, and procedures to perform their work functions safely.

Promote safety awareness by attending safety committee meetings and adhering to all safety procedures and policies.

Actively conduct workplace hazard analyses for all employees to maintain a safe work environment.

Encourage employee safety reporting program and communication of hazards to the Safety Department.

Responsible for the timely mitigation of all unacceptable and undesirable safety risks.

Accountable for safety performance within their functional area and achieving the agency’s safety goals.

Qualifications Training and/or Education: BS in Systems Engineering, Computer Science, Information Systems or Related Field.

Extensive relevant work experience in leu of formation education is acceptable.

Required Experience: The equivalent of a ten years of recent full-time, progressively growing professional experience in network infrastructure, data center operations, and client infrastructure support, including at least five years of increasingly responsible technical lead experience with at least three years as a senior support engineer or administrator of a large enterprise Information Technology environment with some personnel leadership responsibilities.

Licenses or Certificates: Possess a valid Driver's License.

Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence).

Microsoft Network and Security Certifications preferred.

Special Requirements: This position is classified as essential personnel.

FLSA Status: Exempt Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Unusual Demands: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work involves meeting multiple demands on a timely basis.

Duties may require some overtime.

Rick Hendrick Chevrolet (Norfolk) Location: 6252 Virginia Beach Blvd, Norfolk, Virginia 23502 Summary: Responsible for cleaning and refurbishing new and used cars.

Supervisory Responsibilities: This job has no direct supervisory responsibilities.

Essential Duties and Responsibilitiesinclude the following: Cleans interior and exterior of vehicles.

Waxes and buffs exterior of vehicles.

Vacuums and cleans vehicle upholstery.

Cleans engine.

Paints engine.

Applies touch-up paint to chipped body surfaces of vehicle.

Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.

Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education: √o GED o High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √o up to 3 years o 3-5 years o 5+ years Education/Experience: Previous detailing experience is desired.

Ability to operate equipment to perform detailing functions.

Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic Computer skills to utilize timekeeping system.

Communication Skills: Ability to understand and follow instructions.

Ability to communicate effectively with customers and company personnel.

Attendance Expectations: The position requires regular and predictable attendance.

Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands: Must be able to lift up to 50 pounds.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

Environment Demands: While performing the duties of this job, the employee is regularly exposed to wet (non-weather) and outdoor weather conditions.

Duties are performed primarily in a designated detailing area of the dealership, but may extend to various areas throughout the facility, both indoors and outdoors.

Work includes frequent movement in and out of cars, contact with vehicle cleaning and painting products, and limited interaction with customers.

Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.

Math Ability: Ability to add, subtract, multiply and divide.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions.

Ability to deal with standardized situations.

Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.

The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer.

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

For more information regarding the EEOC, please visit .