Engineering Jobs in Ny
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Khepri Jewels is growing!! We’re looking for a digitally fluent, detail-obsessed Junior E-Commerce & Digital Marketing Associate to help scale our online flagship.
We are a luxury fine jewelry house specializing in natural fancy-color diamonds and rare emeralds. As we expand globally across retail and digital channels, our website operates as both a brand world and a high-performing revenue engine.
You will be part of a fast-growing team operating inside one of the most exciting shifts in fine jewelry today — a category redefining rarity, color, and long-term value. Natural fancy-color diamonds are transforming how modern luxury is viewed, and Khepri is leading that movement.
This role sits at the intersection of Shopify backend, digital marketing, merchandising, and revenue growth.
If you understand e-commerce, care deeply about detail, and want to grow inside a brand that is building something meaningful — this is for you.
What you will own:
Shopify & Site Management
• Product uploads (variants, metafields, tagging)
• PDP accuracy — imagery, video, pricing, descriptions
• Collection builds + homepage merchandising
• Landing page builds for launches and campaigns
• Inventory syncing + backend organization
• QA checks before launches
Digital Marketing Support
• Assist in managing paid media campaigns (Meta, Google) alongside partners
• Monitor campaign performance and report on ROAS, CPA, and traffic quality
• Support email + SMS execution (campaign builds + flows)
• Assist in SEO optimization across PDPs and collections
• Identify conversion friction and propose improvements
• Support retargeting and funnel optimization efforts
Performance & Reporting
• Weekly reporting on traffic, conversion rate, AOV, and revenue
• Track growth metrics and surface actionable insights
- • Help build dashboards for leadership visibility
What we are looking for:
• 1–3 years experience in e-commerce or digital marketing
• Shopify backend experience required
• Understanding of paid media metrics (ROAS, CAC, CPA)
• Analytical mindset — comfortable inside dashboards
• Strong attention to detail
• Organized, proactive, and growth-oriented
• Luxury, fashion, or DTC brand experience a plus
We are building a team who thinks long-term, moves quickly, and cares deeply about craftsmanship, both digital and physical.
If you’re excited to build inside a modern luxury house redefining fine jewelry, we’d love to hear from you.
Please send your resume and a short note about why this role excites you to
About TYR Sport
TYR Sport is one of the most recognized and respected performance athletic brands in the world. Named for the Norse god of valor and sacrifice, TYR was founded on the belief that the pursuit of excellence demands the finest tools. Today, TYR is the second-largest performance swimwear brand in North America, with products distributed in more than 30 countries and annual revenue exceeding $100 million. The brand’s portfolio spans competitive swimwear, triathlon gear, training apparel, footwear, and equipment — all engineered for athletes who train with intent and compete with purpose.
TYR’s digital infrastructure is anchored by a Shopify Plus ecommerce platform supported by an expanding suite of technology integrations, including product information management tools and digital marketing platforms. As TYR accelerates its global digital business, the company is making a major investment in artificial intelligence to build a next-generation customer experience that unifies ecommerce, marketing, and sales into a single intelligent ecosystem.
The Opportunity
This is TYR’s most senior AI role. The Director of Artificial Intelligence will lead the company’s AI strategy, own the technical roadmap, and be accountable for AI’s impact on revenue, growth, and competitive advantage.
Reporting directly to the Chief Operating Officer or Chief Executive Officer, this leader will build TYR’s AI function from the ground up, initially as a hands-on individual contributor. The Director will define the strategy, infrastructure, and operating framework that will shape the company’s technological future. As the function matures, there will be an opportunity to build and lead a dedicated AI team.
The Director will operate as a peer to other functional leaders, with the authority to drive AI adoption across the organization, including ecommerce, marketing, sales, supply chain, and operations.
The primary commercial focus of this role is TYR’s digital business. Ecommerce and marketing are the highest-priority domains, and the Director will be expected to deliver measurable results in these areas first. This leader will transform TYR’s digital storefront into a personalized, AI-driven shopping experience and help evolve marketing into a precision, data-driven growth engine.
The ideal candidate is a seasoned AI practitioner who can operate strategically while remaining deeply hands-on — someone who has built and deployed high-impact AI products in ecommerce, retail, or consumer environments and can confidently influence senior leadership.
Core Responsibilities
Enterprise AI Leadership
Serve as the single point of leadership for artificial intelligence across TYR. Define the company’s AI vision, establish strategic priorities, and oversee architectural and investment decisions. Develop and maintain a multi-year AI roadmap aligned with TYR’s growth strategy, and communicate progress and outcomes to executive leadership.
Establish the processes, governance frameworks, and technical foundations necessary to scale AI innovation across the organization.
Ecommerce Intelligence and Personalization
Lead the transformation of TYR’s digital storefront into a personalized and intelligent shopping experience.
Develop and deploy recommendation engines that surface the right products to the right customers across the digital journey, including homepage, product pages, cart, and post-purchase interactions. Build AI-driven search and product discovery tools that improve findability and reduce friction in the purchasing process.
Design dynamic pricing and promotion models that optimize both margin and conversion, leveraging behavioral signals, purchase history, and inventory data.
Develop a unified customer intelligence platform that enables TYR to understand, predict, and influence customer behavior across the full lifecycle. These capabilities should drive improvements in conversion rates, average order value, customer retention, and lifetime value.
Marketing Intelligence and Growth Automation
Partner closely with TYR’s marketing leadership to elevate the effectiveness and precision of marketing efforts through AI.
Develop advanced customer segmentation models that move beyond demographic targeting to incorporate behavioral and predictive signals. These models will power more intelligent audience strategies across paid media, email, SMS, and social channels.
Implement generative AI solutions that support dynamic content creation, including personalized ad copy, email messaging, and product descriptions. Establish automated testing and optimization frameworks to continuously improve campaign performance.
Develop marketing mix and attribution models that enable real-time optimization of spend and improved return on ad investment. Build predictive models that support customer acquisition, retention, and churn prevention.
Sales Enablement and B2B Intelligence
Support TYR’s wholesale and B2B channels by developing AI-driven sales enablement tools. This includes predictive lead scoring, account health insights, and deal intelligence systems that help sales teams prioritize opportunities and strengthen relationships with key retail partners.
Technical Execution and Partnerships
Initially operate as a hands-on technical leader responsible for building and deploying AI solutions across TYR’s priority initiatives. Lead the full model lifecycle, including data ingestion, feature engineering, model development, deployment, and monitoring.
Act as TYR’s primary liaison with AI technology vendors and platform partners to ensure the company leverages best-in-class tools and infrastructure. As the AI roadmap expands, the Director will help define and grow the supporting team.
Responsible AI and Data Governance
Establish and maintain TYR’s framework for responsible AI and data governance. Ensure that models and data systems adhere to principles of fairness, transparency, and privacy while complying with relevant regulations including GDPR and CCPA. Monitor production systems to mitigate bias, protect data security, and maintain high standards for model performance and accountability.
Qualifications and Experience
- 10+ years of experience in data science, machine learning, or a related field with a strong record as a hands-on practitioner
- Proven experience deploying AI solutions in ecommerce, retail, or direct-to-consumer environments with measurable business impact
- Ability to operate at an executive level and communicate complex technical concepts clearly to senior leadership
- Strong understanding of ecommerce or consumer business models and the ability to connect AI initiatives directly to business outcomes
- Deep technical expertise in machine learning, data science, and AI systems architecture
- Demonstrated ability to influence cross-functional stakeholders and drive adoption of AI across an organization
- Experience leading or building technical teams is a plus
- Master’s or Ph.D. in Computer Science, Statistics, Engineering, or a related quantitative field preferred; MBA a plus
Role Overview
The Director, E-Commerce & Amazon Marketplace owns revenue, merchandising performance, and demand execution across TYR’s DTC (Shopify Plus) and Amazon Marketplace businesses globally, including responsibility for TYR’s EU digital commerce sites.
This is a senior operating role accountable for translating product, category, and brand strategy into measurable commercial results across owned and marketplace channels in the U.S. and Europe. The role blends category-led merchandising, Amazon P&L ownership, international e-commerce leadership, lifecycle demand execution, and platform-level technical fluency, with a strong mandate to leverage Shopify Plus, Amazon Vendor/Seller Central, advanced attribution, CRM, and AI-enabled technologies to drive scale, efficiency, and profitability across regions.
Core Operating Framework
Merchandising is the Engine: Product accuracy, hierarchy, availability, and lifecycle discipline drive conversion, AOV, sell-through, and margin across regions.
Demand Execution is the Accelerator: Attribution clarity, lifecycle orchestration, and execution rigor scale revenue efficiently across markets.
Technology is the Multiplier: Platform leverage, automation, clean data, and AI-driven insight accelerate speed, precision, and learning globally.
People are the Force Multiplier: Clear ownership, execution rigor, and cross-functional alignment determine outcomes across regions and teams.
Key Responsibilities
1. Commercial Ownership & Revenue Leadership
- Own top-line revenue and contribution margin across TYR DTC (Shopify Plus), Amazon Marketplace, and EU digital commerce sites.
- Set and manage monthly, quarterly, and annual revenue plans by region and channel, including pacing, promotional impact, FX considerations, and inventory constraints.
- Drive sustained improvement across CR, AOV, UPT, RPV, full-price sell-through, and gross margin across U.S. and EU markets.
- Partner with Finance on forecasting, scenario planning, and inventory exposure by category, channel, and region.
2. Merchandising as the Engine (Director-Level Scope)
- Define, own, and continuously evolve TYR’s digital merchandising strategy across all core categories, channels, and regions.
- Own Shopify Plus theme architecture and merchandising execution for both U.S. and EU sites, including homepage systems, PLP/PDP layouts, launch frameworks, and reusable modules.
- Demonstrate deep hands-on knowledge of Shopify merchandising tools: metaobjects, metafields, automated collections, tagging, rules-based merchandising, and manual overrides.
- Own taxonomy, category architecture, product hierarchy, hero logic, and visual priority across DTC (U.S. & EU) and Amazon.
- Ensure regional relevance in merchandising while maintaining global brand and category consistency.
- Lead seasonal drops, capsules, and launches with clear entry points, storytelling hierarchy, and conversion paths adapted by region.
- Own performance of homepage, PLP, PDP, campaign landers, and Amazon detail pages (titles, bullets, imagery, A+ content, Brand Store).
- Operate a rigorous merchandising performance scorecard including CR, AOV, newness vs carryover, size-level availability, markdown cadence, recovery, and GMROI by region.
- Enforce lifecycle discipline from launch → scale → sustain → exit, dynamically adjusting placement, storytelling, and promotional pressure by market.
3. Amazon Marketplace Leadership (Global)
- Own Amazon Marketplace strategy, execution, and P&L across North America and Europe.
- Accountable for Amazon revenue, contribution margin, catalog health, pricing, promotions, and Buy Box performance by marketplace.
- Lead Amazon merchandising excellence including PDP optimization, search discoverability, ratings and reviews, and Brand Store execution.
- Oversee Amazon advertising (Sponsored Products, Sponsored Brands, DSP where applicable) with strict incrementality and margin discipline.
- Partner with Operations and Supply Chain on forecasting, inbound flow, availability, and region-specific inventory risk.
4. Demand, CRM & Attribution Ownership
- Own lifecycle demand execution across paid performance channels, CRM (email, SMS, personalization), and onsite campaign execution for U.S. and EU sites.
- Ensure attribution clarity using Northbeam as the primary multi-touch attribution platform across regions.
- Own Klaviyo strategy across segmentation, automation, lifecycle journeys, and revenue contribution globally.
- Translate attribution insights into regional budget allocation, channel prioritization, and onsite optimization.
5. Platform Leadership: Shopify Plus, Amazon & CRM
- Own platform strategy across Shopify Plus (U.S. & EU) and Amazon, ensuring scalability, localization readiness, execution speed, and data integrity.
- Oversee regional site requirements including language, currency, tax, duty, and compliance considerations in partnership with Finance and Operations.
- Partner with Technology and agencies to prioritize enhancements, reduce technical debt, and enable advanced merchandising and personalization globally.
- Ensure CRM is fully integrated with merchandising, lifecycle execution, and commercial priorities across regions.
6. Emerging Technology & AI Enablement
- Maintain strong awareness of emerging technologies including AI-driven personalization, merchandising optimization, and predictive analytics with applicability across regions.
- Evaluate and operationalize tools that improve conversion, efficiency, and speed-to-insight globally.
- Ensure technology adoption is commercially justified, measurable, and scalable across markets.
7. Inventory, Planning & Lifecycle Alignment
- Partner with Planning & Allocation to align buy depth, flow, and replenishment to digital demand signals across U.S. and EU markets.
- Manage in-season risk through merchandising prioritization, promotional levers, and assortment optimization by region.
- Drive disciplined markdown strategies that protect margin while clearing exposure, accounting for regional seasonality and market dynamics.
- Monitor inventory productivity through turns, weeks of supply, and GMROI by region.
8. Team Leadership & Operating Rhythm
- Lead E-Commerce, Merchandising, CRM, and Amazon teams with clear roles, KPIs, and accountability across regions.
- Establish weekly, monthly, and quarterly operating cadences including regional scorecards, launch readiness, and post-mortems.
- Serve as the primary cross-functional partner to Product, Creative, Operations, Technology, Finance, and EU stakeholders.
- Hold teams accountable for execution accuracy, timelines, and results globally.
Key Metrics of Success
- Revenue vs Plan by channel and region (U.S. & EU)
- Conversion Rate (CR) & Revenue per Visitor (RPV) by market
- Average Order Value (AOV) & Units per Transaction (UPT)
- Amazon Contribution Margin & Advertising Efficiency by marketplace
- Full-Price Sell-Through & Gross Margin
- Inventory Turns, GMROI, and Markdown Efficiency by region
- CRM Revenue Contribution & Retention Rate
- Speed-to-Insight & Execution Accuracy
Qualifications
- 7–10+ years of progressive leadership experience in DTC e-commerce and Amazon Marketplace management, including international markets.
- Demonstrated experience owning and scaling EU or international Shopify sites.
- Deep, hands-on experience with Shopify Plus and Amazon Vendor/Seller Central.
- Proven ownership of Northbeam attribution and Klaviyo CRM with demonstrated revenue impact.
- Experience scaling Amazon as a meaningful revenue and profit channel without eroding brand or DTC economics.
- Strong financial acumen with comfort operating close to the P&L, including regional forecasting and FX considerations.
- Experience leading cross-functional and geographically distributed teams.
Ideal Leadership Profile
This role is for a commercially obsessed, analytically rigorous, and technologically fluent global operator who understands that Amazon, DTC, international execution, data, and AI-driven insight are inseparable growth engines. They balance global brand consistency with local market execution, lead teams with clarity and urgency, and continuously evolve the business through tools and processes that deliver measurable growth, efficiency, and scale.
AI Business Analyst
Department: IT
Reporting To: SVP, Technology & Digital Innovation
Location (On-Site): New York, NY - Fashion District
About G-III Apparel Group, Ltd. | Apparel Group is a global leader in design, sourcing, manufacturing, distribution, and marketing. We bring excitement and confidence to customers through the fashion we create. With more than 30 owned and licensed brands, including some of the most recognized names in global fashion, our success is driven by entrepreneurial thinking, operational excellence, and strong industry partnerships.
Position Summary
The AI Business Analyst will play a critical role in advancing G-III’s enterprise AI strategy by evaluating emerging AI technologies, identifying high-value business use cases, managing vendor assessments, and driving adoption across brands and functions. This position bridges technology and business operations—helping teams understand, pilot, scale, and operationalize AI capabilities that improve productivity, creativity, and decision-making.
In addition to third-party AI tools, this role will support the change management and adoption of internally developed AI solutions and models, ensuring new capabilities are introduced in a structured, well-communicated, and measurable manner.
This role will also be responsible for developing training materials, documenting best practices, creating video tutorials, and maintaining the AI Center of Excellence (AI CoE) SharePoint site as the central hub for AI knowledge, tools, governance standards, and success stories.
Key Responsibilities
AI Discovery & Assessment
- Evaluate AI tools, platforms, and vendors for business fit, ROI potential, data security, and scalability.
- Partner with functional leaders to identify, prioritize, and document AI use cases across merchandising, marketing, ecommerce, customer care, design, and operations.
- Develop value models and pilot plans to quantify business impact and organizational readiness for scale.
Pilot Execution & Measurement
- Design and oversee proof-of-value (POV) pilots with defined success criteria, control groups, and KPIs.
- Track adoption, productivity gains, time savings, and qualitative feedback to determine scalability and readiness.
- Present business cases, pilot outcomes, and recommendations to leadership and the AI CoE Steering Committee.
Change Management & Adoption
- Lead structured change management efforts for third-party AI tools and internally developed AI models and capabilities.
- Develop rollout plans including stakeholder mapping, communication strategies, training programs, and post-launch reinforcement.
- Partner cross-functionally with Business, IT, Legal, and HR teams to manage organizational readiness, role impacts, and process changes introduced by AI.
- Capture end-user feedback and operational learnings to inform iterative enhancements and future AI releases.
Training & Enablement
- Create training materials including written documentation, SOPs, and short-form instructional videos using tools such as Synthesia, Guidde, or similar platforms.
- Deliver live and recorded training sessions to cross-functional teams and AI Champion groups.
- Maintain and continuously enhance the AI CoE SharePoint site by organizing learning content, use cases, FAQs, governance documentation, and vendor updates.
Governance & Best Practices
- Ensure responsible AI adoption aligned with legal, privacy, data security, and brand standards.
- Document AI usage guidelines, data handling policies, governance frameworks, and onboarding checklists.
- Serve as an internal ambassador for AI literacy, ethical adoption, and best practices across the organization.
Reporting & Continuous Improvement
- Establish and track performance metrics including adoption rates, productivity gains, cost savings, and quality improvements.
- Publish dashboards and executive-ready performance summaries for leadership review.
- Stay current on enterprise AI developments, emerging tools, and internal platform enhancements to inform roadmap recommendations.
Qualifications
Required
- 4–7 years of professional experience in business analysis, enablement, product operations, or digital transformation, preferably within retail, apparel, or ecommerce.
- Hands-on experience using AI tools including ChatGPT Enterprise, Microsoft 365 Copilot, Synthesia, Guidde, or similar platforms.
- Strong analytical skills including ROI modeling, time-savings estimation, and pilot performance measurement.
- Experience creating training content (written and video) and managing enterprise enablement platforms such as SharePoint.
- Excellent written and verbal communication skills with the ability to translate technical capabilities into clear business value.
Preferred
- Familiarity with Shopify ecommerce platforms and PIM/DAM systems such as Salsify or Aprimo.
- Experience with enterprise collaboration tools including Microsoft Teams, Power BI, and Microsoft 365.
- Basic understanding of prompt engineering, generative AI limitations, and responsible AI frameworks.
- Experience working within multi-brand or multi-region organizations.
- Certifications in Microsoft 365 Copilot Service Adoption, Prosci Change Management, or AI Product Enablement preferred.
Core Competencies
- Business Impact Orientation: Drives measurable outcomes and quantifies value creation.
- Change Leadership: Leads structured adoption efforts across brands and departments.
- Structured Thinking: Translates complex technology into actionable business processes.
- Collaboration: Builds strong relationships with internal stakeholders and external partners.
- Communication Excellence: Produces clear, engaging materials for technical and non-technical audiences.
- Adaptability: Remains current with emerging AI technologies and evolving enterprise priorities.
What We Offer
- Competitive base salary and performance-based incentives
- Comprehensive medical, dental, and vision benefits
- 401(k) with company match
- Paid time off, holidays, and company-sponsored wellness benefits
- Employee discounts across G-III brands
- A collaborative, entrepreneurial work environment with career growth opportunities
Compensation
Salary Range: $105,000 – $125,000 base (commensurate with experience)
Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.
G-III’s owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., G-III Sports and more. G-III holds licenses for Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville, and others. The company also operates retail stores for DKNY, Karl Lagerfeld Paris, and Donna Karan.
Broadcast Systems Engineer
(Broadcast + Datacenter / IP Video)
CentralCast LLC ( )
Location: Syracuse, NY
Department: Engineering
Reports to: Engineering Manager
FLSA: Exempt
On-Call: Yes (rotation)
Position Summary
The Broadcast Systems Engineer supports a mission-critical broadcast and IT datacenter serving public broadcasting. This role is responsible for installation, configuration, maintenance, troubleshooting, and lifecycle management of both broadcast/video systems and modern datacenter infrastructure. The engineer supports a hub-and-spoke operational model and participates in a 24x7 on-call rotation.
Essential Duties & Responsibilities
· Provide technical support for CentralCast broadcast, networking, compute, storage, and monitoring systems in a 24x7 environment.
· Troubleshoot and resolve incidents spanning video workflows, IP transport, virtualization, storage, and supporting services, document findings and corrective actions.
· Install, configure, upgrade, and maintain broadcast and IT systems supporting CentralCast operations, including hub and spoke deployments.
· Maintain and continuously improve monitoring and alerting; administer and enhance Zabbix NMS monitoring (hosts/templates/items/triggers, alert routing, and dashboards as applicable).
· Collaborate with Engineering and Operations to improve system reliability and reduce recurring issues through process improvement, documentation, and automation.
· Participate in an on-call rotation and respond to service-impacting events in accordance with operational procedures.
· Communicate clearly with internal teams and customer stakeholders during outages, maintenance, and service events.
Required Qualifications
· Associate degree in Computer Science, Television Broadcasting/Media/Communications, or equivalent professional experience.
· Strong working knowledge of modern broadcast/video fundamentals including MPEG-2 / H.264 compression concepts, transport stream fundamentals, and ATSC 1.0 / ATSC 3.0 concepts.
· Strong IT and datacenter operations knowledge, including:
· VPN fundamentals and operational support
· OSPF routing (adjacency, troubleshooting, route propagation/filters)
· Multicast protocols and concepts: IGMP, PIM, and MSDP
· Strong troubleshooting, prioritization, and execution skills; ability to manage multiple tasks with minimal supervision.
· Strong written and verbal communication skills.
· Valid NYS driver's license and reliable transportation.
Preferred / Nice to Have
· Experience with ATSC 3.0 workflows in production environments.
· Familiarity with Evertz Microsystems, Harmonic, Triveni Digital, and Cisco technologies.
· Experience operating monitoring platforms (especially Zabbix NMS) in production environments.
· Proxmox and/or VMware virtualization experience; enterprise storage platform experience (e.g., Quantum).
Core Technology Partners / Platforms
· Broadcast & Video: Evertz Microsystems, Harmonic, Triveni Digital
· Networking: Cisco
· Virtualization/Compute: Proxmox, VMware, Supermicro, Dell
· Storage: Quantum
· Monitoring/NMS: Zabbix
Working Conditions & Physical Requirements
· Combination of desk-based work and hands-on work in datacenter/equipment environments.
· Occasional lifting/moving up to ~30 lbs; standing/walking; use of hands/arms.
· Ability to communicate effectively in person and through electronic/written channels.
WHY WE NEED YOU
WAZER re-invents waterjet cutters. Our ground-breaking small-footprint waterjet cutters bring universal cutting with digital precision to every workshop, big or tiny. Creating such a unique product line was no easy feat, but since then we have proven the product and are scaling up!
We are looking for energetic, adaptable and clever team members that can think on their feet to solve problems that pop up as well as work to continuously improve our systems and processes. Tired of being just a cog in a larger process? Take ownership of your work and help bring this product to its many eager customers, while having an opportunity for career growth and development.
Please note: This is not an IT or Software Support role. This position focuses on hardware support for WAZER waterjet machines. Candidates should have experience with mechanical systems, hardware maintenance, or machine operation rather than/in addition to experience with IT infrastructure or computer systems.
YOUR DAILY ROLE
- You'll be communicating with customers and solving their issues.
- You'll provide email, telephone and video technical support for customers in aspects such as hardware, software and workflow.
- You'll document customer problems and the actions taken to solve them
- You'll work with product development engineers to develop solutions for short term and long term problems
- You'll develop proactive web support content to help users solve common issues you've seen repeatedly
- You will be integral in building up long term systems and procedures as we grow
- You'll acquire market feedback from current and future customers through surveys and direct calls
MUST HAVE QUALIFICATIONS
- You must be a quick learner when it comes to mechanics
- You are a patient and thorough problem-solver and not a rash solution finder
- You have strong technical communication skills
- You have strong written communication
- You are a fast typer and very comfortable navigating the MS and Google suites
- You are a systematic and process oriented thinker and not solution minded
- You are comfortable communicating on the phone and via video platforms.
- You have strong social skills and can interact well with a wide variety of customers
- You are comfortable leading feedback sessions with other team members
- You enjoy a good brainstorm session
- You are well-organized and willing to work independently
- Ability to commute to Yonkers, NY Monday through Friday
NICE TO HAVE QUALIFICATIONS
- You have worked with CRM systems (zendesk, salesforce, etc)
- You are a maker, a hacker, a craftsperson, tinkerer, or generally curious and creative
- You can break down a system and identify what makes it work the way it does
- Degree/Experience in a technical area, for example architecture, engineering, industrial design, science, and metalworking, etc.
- Website Editing skills (squarespace blog pages)
- While it would be great to bring on experienced talent for this role, we'll accept any qualified candidate. If you are passionate about our mission, are good at what you do, and want to learn quickly don't hesitate to contact us. Be open about what you don't know and what you excel at, and we'll do our best to evaluate this with our specific needs!
COMPENSATION
This is an hourly position at $21-$25/hr, depending on relevant experience for the position. Employee Health Insurance, Paid Vacation, Paid Holidays, Paid Sick Days, Opportunities for Overtime, WAZER equity (stock options), Opportunity for advancement in a fast-growing company.
LOCATION & ENVIRONMENT
We've located ourselves in Yonkers, NY. You'll be working in an environment that is simultaneously our office, ideation studio, research lab, workshop, and final product assembly center, all under one roof. This allows us to collaborate and learn each other's area of expertise, providing better solutions to our customers. Our facility becomes a playground in the off hours. You are encouraged to design, make, and work on whatever personal projects you may have at the time. You may see brewing equipment, race car parts, plants, and art pieces around the office. Who knows what inspiration we use for the next problem we need to solve!
Account Executive - MUST be NY/NJ Based
Our client is a fast-growing cybersecurity company (Over $200m in funding!) that are focused on identity-based threat prevention. Their platform protects organizations by securing user identities across cloud and on-prem environments, detecting compromised credentials, and preventing unauthorized access before breaches occur. Trusted by hundreds of companies, they help security teams reduce risk without slowing down business operations.
Role Overview:
We are hiring a Commercial Sales Representative to drive new business across the New York and New Jersey mid-market segment. This role is focused on acquiring and expanding customers in small-to-mid-sized organizations, managing a high-velocity pipeline, and delivering tailored identity security solutions.
The role is fully remote, with occasional regional travel to meet customers and support key opportunities.
Key Responsibilities:
- Prospect, qualify, and close new mid-market customers
- Manage the full sales cycle from outbound prospecting to close
- Build relationships with IT, security, and business decision-makers
- Deliver product demos and articulate value around identity security and breach prevention
- Maintain a healthy pipeline through outbound activity and inbound leads
- Work cross-functionally with Sales Engineering, Marketing, and Customer Success
- Meet or exceed quarterly and annual revenue targets
- Track pipeline, forecast accurately, and update CRM consistently
- Travel within the region to meet customers when needed
Ideal Candidate Profile:
- 2–5+ years of experience in Cybersecurity sales
- Experience selling to commercial / mid-market customers
- Proven ability to manage a high-volume pipeline and close consistently
- Comfortable running discovery calls, demos, and negotiations
- Strong outbound prospecting and relationship-building skills
- Self-driven, coachable, and motivated by performance and growth
- Willingness to travel regionally as required
What’s Offered:
- Competitive base salary with uncapped commission (Up to $220k OTE 50/50 Split)
- Equity or stock options
- Full benefits package
- Career growth in a high-growth cybersecurity company
- Supportive, collaborative sales culture
Account Executive (AE)
Job Summary:
We're looking for an Account Executive with experience in B2B SaaS sales (ACVs of $30k–$100k) to join our growing sales team. You will play a critical role in our growth by owning the full sales cycle—from pipeline generation to close. You'll work closely with technical buyers and cybersecurity stakeholders, so a strong grasp of technical sales—or a willingness to dive deep—is key.
Key Responsibilities:
- Own and manage the complete sales cycle from prospecting to close. Target a defined account list within your territory and build a strong pipeline.
- Engage in active qualification and disqualification to focus on high-potential opportunities.
- Drive deals autonomously while collaborating with internal stakeholders including marketing, sales engineering, and leadership.
- Tailor solutions and pitches to address complex technical challenges in API security.
- Adapt quickly to changing processes, products, and customer needs in a fast-paced environment.
- Maintain a professional and consultative approach at all times.
Qualifications:
- 2+ years of experience in B2B SaaS sales, with proven results on $30k–$100k ACV deals.
- Experience in technical sales or cybersecurity is a strong plus.
- Demonstrated ability to prospect, qualify, and close your own deals.
- Proficient in territory planning and account targeting.
- You’re autonomous, proactive, and take full ownership—but you’re also coachable and value feedback.
- Strong communication skills, with a professional, credible demeanor.
- Thrive in fast-evolving environments where flexibility and speed are essential.
** REMOTE ROLE, YOU MUST LIVE IN THE NEW YORK CONSIDERED **
This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!
Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year
Global Most Loved Workplaces 2025 - Newsweek
About the role:
This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. Conducting the majority of client interactions remotely, this role has the flexibility to meet in person as needed.
- Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
- Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
- Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
- Participates in sales meetings, call calibrations, and training as needed.
About Thryv- End-to-end client experience platform:
Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market.
We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.
In This Role, You’ll Get To:
- Help grow local business market share
- Defend small business America and the American Dream
- Work with existing clients and hunt for new business
- Become SaaS (software as a service) experts
- Receive world-class training
- Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
- Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
- Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
- Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future
We Are Looking for People Who:
- We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
- Who are engagement gurus while properly managing expectations
- Have the desire and commitment to do what it takes to be successful in sales
- Have a positive outlook and a strong ability to take responsibility for their successes and failures
- Goal oriented…you’re known for destroying your sales goals
- Persuasive…you can explain software solutions in simple terms
- Exceed sales quotas and expectations
- Build and nurture a pipeline of prospects and close deals
- Develop great solutions to help customers WIN!
- Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.
Basic Qualifications
- We are hiring for both entry level (1-3 years of experience) and senior level (3+ years of experience) candidates.
- Direct sales experience required (preferably in a SaaS role or company)
- Senior level requires 2+ years’ experience in outbound sales (full sales cycle)
- Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
- Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
- Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
- Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
- Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
- Associate’s degree (or international equivalent) or equivalent experience required
Who We Are
At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.
Find out more at /careers/
Belonging at Thryv
We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.
Requisition Detail and Process
This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.
Our Commitment to Equal Opportunity
Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment
The on-target earnings (“OTE”)(base + incentives) for these positions is $137K per year with the ability to make more in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
Featured benefits
Medical insurance, Vision insurance, Dental insurance, 401(k), Paid maternity leave, Paid paternity leave, Tuition assistance, Disability insurance
PrideNow is hiring a Technical Service Engineer for our client in the Tonawanda/Buffalo, NY area. This is a direct hire position with full time benefits with our client- a global leader in designing and manufacturing advanced aseptic processing and freeze-drying equipment for the pharmaceutical and biotech industries.
Salary: $65k-$75k dependent on experience
Job Duties:
- Coordinating and supporting key customer service suppliers for outsourced repairs and services of capital equipment.
- Providing technical expertise on equipment and maintaining vendor relationships at a technical level.
- Acting as internal coordinator for CS programs and equipment rebuild/refurbishment activities.
- Assisting Strategic Account Managers (SAMs) with material selection, equipment knowledge, and service offerings.
- Managing CS projects in SAP, including material structures, parts processing, and creation of new materials.
- Coordinating expedited vendor services and materials for time-sensitive requests.
- Providing technical support to global Customer Service teams.
- Supporting Business Development with technical input as needed.
- Conducting or assisting with departmental audits.
- Monitoring and implementing new technologies and changes introduced by vendors/suppliers.
- Leading or supporting capital equipment upgrade projects.
- Coordinating logistics and production activities related to CS projects and upgrades.
- Handling warranty processing of parts and materials with vendors.
- Creating SAP structures and BOMs, and managing project reporting and material documentation.
- Performing engineering reviews on CS projects and upgrades.
- Promoting and adhering to SHEQ (Safety, Health, Environment, and Quality) requirements across all responsibilities.
SKILLS AND EXPERIENCES
- Bachelor's degree in engineering or equivalent technical experience.
- Excellent organizational skills and ability to manage workload and that of the Service Engineering team.
- Strong self-direction, efficiency, and communication skills.
- Ability to prepare accurate, detailed quotes for capital equipment.
- Availability to travel nationally and internationally (up to 15%).
- Willingness to work overtime when needed.
WHAT WOULD MAKE YOU A GREAT FIT
- Knowledge of freeze dryer upgrades.
- Organized approach to work and proactive attitude.
- Knowledge of refrigeration systems.
- Knowledge of hydraulics and vacuum systems.
- Understanding of electrical systems, electrical distribution, automation, and controls.
WHAT WE OFFER
We provide comprehensive medical, dental, vision, and disability insurance and a 401(k)-retirement plan.
Bonus eligible
