Engineering Jobs in Ny

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

The Principal AI Security Engineer is a senior technical leader on the AI Security team, responsible for designing, building, and operating security controls for generative AI and Machine Learning (ML) systems across their full lifecycle: data, training, deployment, and runtime.

This role is deeply hands-on: you will work directly with data science, MLOps, platform, devops and application teams to secure LLMs, RAG systems, AI agents, and AI-enabled products. You will also lead the intake and review process for AI use cases, helping the organization adopt AI safely and at scale in a highly regulated environment.

The ideal candidate combines:

* Strong security engineering and cloud architecture experience

* Deep, current familiarity with modern AI/LLM tooling and practices

* Familiar and can cover basic coding within the AI tooling space (python, others)

* The ability to communicate clearly with senior leadership and influence enterprise-wide strategy

Essential Duties and Responsibilities

Secure AI / ML platforms and workloads

* Lead security architecture and threat modeling for AI/ML systems, including LLMs, RAG pipelines, agents, and AI-powered applications.

* Design and implement security controls as code (services, libraries, infrastructure-as-code, policy-as-code) for AI/ML platforms and workloads.

* Lead and help setup the basic infrastructure needed to safely rollout AI - MCPs, LLMs, pipelines, Test harness for AI (ie: harmbench), intake automation.

* Partner with data science and MLOps teams to harden:

• Data ingestion and labeling
• Training and fine-tuning pipelines
• Model registries and deployment workflows
• Inference APIs, agents, and integrations

* Define and champion secure reference architectures and patterns for common AI use cases and focus on composable architecture.

AI use case intake & governance

* Design, implement, and continuously improve the intake, triage, and review process for AI/ML and generative AI use cases across the organization.

* Build and automate self-service workflows (e.g., request forms, risk questionnaires, routing, approvals) that balance speed of delivery with security, privacy, and compliance with a focus on risk scoring and scorecards.

* Define risk-based criteria for AI use case approval, including data sensitivity, model and vendor selection, integration patterns, and control requirements; this will involve in re-mapping the complete end to end lifecycle.

* Review proposed AI solutions from concept through deployment, providing clear, actionable guidance to product and engineering teams.

* Maintain visibility into the AI use case portfolio and risk posture, and provide regular reporting to leadership and governance bodies.

Monitoring, detection & assurance

* Establish and maintain monitoring and detection for AI-specific threats, such as:

• Prompt injection and jailbreak attempts
• Data exfiltration and sensitive data exposure
• Misuse or abuse of AI tools and agents
• Anomalous model or pipeline behavior

* Integrate AI/ML systems with existing logging, SIEM, and incident response processes.

* Lead or participate in AI-focused security assessments, red-teaming, and adversarial testing; drive remediation and verification.

Strategy, leadership & enablement

* Help define and evolve the organization's AI security strategy, standards, and roadmap in partnership with Security, Engineering, Data, Legal, Privacy, and Risk.

* Translate global privacy, data sovereignty, and regulatory requirements into practical technical controls for AI workloads across multiple cloud environments.

* Prepare and deliver executive-ready briefings and narratives on AI security risks, controls, and progress.

* Mentor other engineers and serve as THE internal subject matter expert on AI/ML security, generative AI, and LLM-based systems.

Qualifications Expected for Position

• 7+ years of experience in information security, security engineering, or related fields, including significant time building and securing production systems.
• 3+ years of hands-on experience with AI/ML technologies (such as LLMs, RAG, model training/fine-tuning, MLOps, or AI-powered products), including implementation of security controls or guardrails for these systems.
• Strong programming skills in one or more relevant languages (e.g., Python, TypeScript/JavaScript, Go, or similar), with a track record of contributing to production-grade tools, services, or libraries.
• Deep understanding of cloud security architecture and controls on at least one major cloud platform (AWS, Azure, or GCP), including identity, networking, secrets management, data protection, logging, and monitoring.
• Experience designing and implementing controls in a highly regulated environment; healthcare or financial services preferred.
• Demonstrated ability to lead complex technical initiatives across multiple teams, from problem definition through design, implementation, and adoption.
• Proven ability to communicate complex technical and risk topics clearly to both engineering teams and senior leadership.

Preferred Qualifications:

* Practical experience securing LLM- and genAI-based systems, such as:

• RAG architectures backed by internal data
• AI assistants, copilots, or agents integrated with enterprise tools
• Fine-tuned models and model hosting platforms

* Experience with AI IDE tools

• cursor, windsurfer, others
• Knows the security problems and has practical solutions that balances innovation with innovation.

* Familiarity with AI/ML frameworks and ecosystems (e.g., TensorFlow, PyTorch, Scikit-learn) and/or modern LLM development stacks and IDEs (e.g., API-based LLMs, self-hosted models, AI-enhanced coding tools).

* Experience with:

• Security for data pipelines, feature stores, and model registries
• Detection engineering or SIEM tuning for AI-related events
• Red-teaming or adversarial testing of AI systems

* Evidence of ongoing engagement with AI and security (such as side projects, open-source contributions, lab environments, publications, or conference talks).

* Familiarity with emerging AI security and safety standards and forward-looking industry guidance and horizon reports.

* Relevant certifications (e.g., cloud security, security engineering, or governance) are a plus.

* Strong analytical and problem-solving skills, with the ability to operate effectively in a fast-evolving technical and regulatory landscape.

* High level of integrity and ethical conduct.

This role is a fit if you:

* Regularly build, break, or secure AI/ML or LLM-based systems in your day-to-day work or personal projects.

* Are comfortable reading and writing code, experimenting with new AI tools, and wiring them into real systems.

* Enjoy turning ambiguous AI ideas and risks into concrete architectures, controls, and automation.

* Can move fluidly between deep technical discussions and concise, executive-level explanations.

This role is not a fit if you:

* Prefer to focus solely on policy, governance, or vendor assessments without hands-on technical work.

* Do not actively engage with current AI/LLM tooling, research, and emerging practices.

* "Describe a specific LLM or AI/ML system you have secured. What were the main risks and what controls did you implement?"

* "What AI tools, libraries, or environments do you actively use or experiment with today (work or personal), and for what?"

* "What do you see as the most important AI security or safety developments on the horizon over the next few years, and why?"

The base salary range for this position is$180,000 - $190,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

As a Staff Software Engineer, you are a senior individual contributor who leads the design and delivery of significant platform features and raises the bar for engineering quality across the team. You'll work handson in code-designing APIs and data flows, building services in Python/FastAPI and React frontends, and guiding solutions from idea to production. You'll mentor engineers, influence architecture and standards within and adjacent to your team, and partner closely with product and design to achieve clear, measurable outcomes. This role blends deep implementation work with pragmatic technical leadership by example.

Essential Duties and Responsibilities

• Lead technical design for platform features and services, breaking ambiguous requirements into clear, incremental designs and stories for your team and adjacent partners.

• Implement backend services in Python/FastAPI and React frontends end-to-end, owning a continuous stream of stories from idea to production.

• Define and use clear API contracts and data flows between services and UIs, creating patterns and templates others can follow.

• Champion high-quality engineering practices, including code reviews, documentation, and maintainable, testable designs.

• Develop and improve automated testing (unit, integration, endtoend) and integrate these into everyday development and CI.

• Improve CI/CD pipelines and release workflows for your team so the team can ship small, safe changes frequently and confidently.

• Own the operational lifecycle of the features and services you build, including monitoring, observability, on-call participation, and incident follow-up.

• Design and implement secure-by-default solutions, including robust authentication/authorization, input validation, and safe handling of sensitive data.

• Identify and address reliability and performance risks early, proposing concrete technical improvements and sequencing them into the roadmap.

• Mentor and unblock engineers through pairing, design discussions, and clear feedback; influence without formal authority.

• Partners with product/design to shape requirements into incremental deliverables; escalates tradeoff decisions; proposes sequencing that optimizes value/risk.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field; equivalent work experience is acceptable.

• 7+ years of experience in software engineering.

• Strong proficiency with Python and modern web backends (FastAPI, Flask, Django, or similar) and solid understanding of HTTP, API design, and data modeling.

• Significant experience with React (or a comparable SPA framework) and building production frontends that talk to backend APIs.

• Demonstrated ability to own features end-to-end in a small team: from shaping requirements through design, implementation, testing, deployment, and support.

• Experience designing and working with distributed systems or multi-service architectures (e.g., service boundaries, async jobs, integration patterns).

• Solid understanding of observability and operations for production systems (metrics, logs, traces, dashboards, alerting, incident response).

• Strong understanding of security fundamentals (authentication, authorization, secure data handling) and how they apply to web services and UIs.

• Deep familiarity with automated testing and CI/CD, and a track record of improving engineering workflows and quality.

• Excellent communication and collaboration skills; comfortable working closely with product, design, and other stakeholders.

• Proven ability to provide technical leadership in a hands-on way: unblocking others, making clear decisions, and raising the bar through code and reviews.

Bonus Qualifications

• Experience in early-stage or small platform teams where engineers wear multiple hats and balance shipping with building foundations.

• Experience with Azure and containerized deployments (or similar cloud-native environments).

• Experience building platforms (developer platforms, data platforms, or similar) that serve multiple product teams.

• Exposure to AI/ML or data-intensive applications (e.g., integrating with model inference APIs, data pipelines, or analytical data stores).

The base salary range for this position is$180,000 - $200,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

#LI-SS2 #LI-Remote

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.

Business Overview

KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Summary

TheLead Product Designer for our Activation product group will lead and scale design strategy across multiple interrelated product lines within our larger suite of industry-leading digital solutions. This role is ideal for a strong design individual contributor who leads by example and is highly collaborative, thriving at the intersection of strategy, innovation, and execution. We're looking for someone who is curious, passionate and ready to grow in bringing a systems-thinking mindset to complex product ecosystems.

As a product design lead, you will execute and advocate for improved quality of design standards across the team, and mentor a team of diverse designers. Our team is highly people-centered - we are looking for someone who fits in with our culture of strong empathy, desire to understand challenges deeply, eats feedback for breakfast and always innovating on how we can better collaborate and align with each other. You will champion user-centered design practices and ensure a cohesive, state-of-the-art experience across products. You look forward to daily close collaboration with other designers, product, engineering, product solutions, marketing, agency and executive stakeholders to align design with business goals and user needs.

You will report into the Director of Product Design, supporting and leading a team designers across UX/UI and creative direction needs. You will be involved in every step of the design process - envisioning, creating, maintaining, and evolving products throughout the product life cycle. You take initiative in growing your researching, wireframing, prototyping, designing, andteam dynamicspractice - leading by example. We are looking for a leadthat is excited about the opportunity to mentor a small team of designers by leading design reviews and deepen our relationships with product owners.

Design Execution and Leadership

• 
  
• Actively design for multiple subproducts in the Activation product group, identifying common themes and identifying best-practice assets, templates and components for the product group
  
• Provide hands-on feedback and creative direction to team members on key projects, particularly those with high strategic importance
  
• Champion human-centered, accessible, inclusive and ethical design practices
  
• Work with the Director of Product Design on developing forward-looking, holistic design vision across multiple product lines
  
• Translate company and product roadmaps into actionable design priorities, ensuring scalability, consistency, and excellence
  
• Advocate for design as a strategic advantage across the Activation product group
  

Cross-Functional Collaboration

• 
  
• Partner with Product, Engineering, and Data teams to ship features that are intuitive, elegant, and impactful
  
• Act as the design voice in business and scrum meetings, providing insight into customer needs, usability, and experience metrics
  
• Work closely with marketing and brand teams to ensure seamless end-to-end user journeys
  

Innovation & User Insights

• 
  
• Stay ahead of industry trends, tools, and technologies to keep the organization on the cutting edge of design excellence
  
• Promote research-driven design, balancing qualitative insights and quantitative data to inform decisions
  
• Bonus: Actively understands and/or uses AI and agentic workflows, bringing insights into both ways of working and product priorities
  

• 
  
• 5+ years in product design (UX/UI)
  
• Expert in Figma
  
• Deep understanding of user-centered design principles, design systems, and dual agile development processes
  
• Strong understanding of atomic design practices and extendingdesign system patterns for new scenarios
  
• Facilitates appropriate research/UX/UI activities needed across the design process
  
• Very organized, strong attention to detail, and high personal standards of design standards and hygiene
  
• Eager to learn new skillsets and try new ways of thinking
  
• A proactive problem solver
  
• Experience mentoring, teaching or instructing junior and peer designers
  
• Passion for coaching, learning from and inspiring small teams of designers in quality of work and design standards
  
• Experience balancing design needs across multiple, interrelated product lines.
  
• Strong portfolio showcasing modern, scalable product experiences for web
  
• Excellent communication, presentation, and stakeholder management skills
  
• Experience working in fast-paced, cross-functional, product-led organizations
  
• A growth mindset and bias toward action
  

• 
  
• Experience with B2B SaaS or complex enterprise platforms, especially for media planning / advertising technology products
  
• Background in design operations, systems thinking, or service design
  
• Fluency in modern design, prototyping and animation tools (Figma, Adobe)
  
• Familiarity with analytics and research platforms (analytics, survey, A/B testing tools)
  
• Experiments with AI platforms and resources (Chat GPT, Runway, Midjourney, Perplexity, Adobe Firefly, etc.)
  
• Complementary design skillsets such as motion graphics, animation, illustration, 3D/4D/XR, machine learning, data visualization
  
• A passion for crafting exceptional product experiences
  
• A strong design point of view-paired with openness to feedback and iteration
  
• Empathy for both users and your cross-functional partners
  
• Experience or interest in adtech, marcomm or ad agencies
  

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with our company, please .

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

The Design Engineer (DE) is a contributing member of the core project team for Faith & Performance projects. The DE supports projects through the lifecycle from sales concept and design development to construction drawings and implementation support. Working under the guidance of a Senior Design Engineer or Project Engineering leadership, the DE assists in translating client needs and system requirements into coordinated technical designs and documentation.

The DE collaborates with internal subject matter experts (SMEs) as needed and is responsible for producing accurate drawings, layouts, and supporting documentation in accordance with project standards. The DE contributes to equipment selection and bill of materials development, subject to review and approval by senior engineering staff.

What You'll Do:

• 
  
  
• Contributor for complex engagements and works directly with Account Executives, clients, project teams and other DE's to develop specifications, designs, budgets, timelines and manage expectations.
  
  
• Conceptualize system designs and determine system requirements. Provide technical expertise and coordination information to support the architecture, installation and planning of live performance solutions (concert audio, cinematic multi-cam, theatrical stage lighting, house lighting, production IT, intercom, etc).
  
  
• Develop Faith and Performance project estimates, Bill of Materials (BOM), Bid Response submissions, and project agreements in partnership with the Sales Engineer and Proposal Manager
  
  
• Create Sketchup Models that assist in communicating concepts to the client in the early steps of the sales engagement, as well as being used as the basis for other design deliverables through manufacturers such as loudspeaker systems, camera plots, and house lighting designs
  
  
• DE may have client interaction and contribute to the P and L performance.
  
  
• Project lifecycle is important and learning the standards our clients are comfortable with is just as important as selling new technology and solutions where they fit. The position bears the responsibility to assist in developing long lasting client partnerships alongside the Sales Engineers & work with team members to maintain the account on all levels.
  
  
• Maintains expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars and educational forums. May author articles and/or analyze trends.
  
  
• Attend appropriate manufacturer trainings, attend or lead lunch and learns and continue online education
  
  

What You'll Bring:

Education & Certifications:

• 
  
  
• High School Diploma or GED
  
  
• Bachelor's Degree preferred
  
  

Required Skills/Qualifications:

• 
  
  
• 4+ years of professional live audio or video production experience as end user in relevant field
  
  
• Candidates should possess a good understanding of production system technologies with demonstrated specialization in at least one of the major disciplines - concert audio, broadcast video, and/or stage lighting
  
  
• Ability to understand, synthesize and create AV system designs
  
  
• Understanding of TCP/IP routing, QoS, VLAN's and Wireless Access Points
  
  
• Proficient in MS Office 365 and Apple Pages
  
  
• Proficient in MS Excel and similar quoting tools (D-Tools, Jetbuilt, etc) for quote creation.
  
  
• A thorough, demonstrable understanding of the construction process, installation and integration as well as architectural and construction drawings and specifications
  
  

Preferred Skills/Qualifications:

• 
  
  
• Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.
  
  
• Detailed oriented, independent, self-starter
  
  
• Exceptional time management skills with a track record for meeting deadlines
  
  
• Excellent communication skills
  
  
• Ability to analyze complex issues and communicate concise succinct messages
  
  
• High level of problem solving and technical troubleshooting skills
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans, and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.

LOCATION: Rochester, NY

SUMMARY: THIS POSITION WILL PRIMARILY FOCUS ON THE VALIDATION TASKS OF THE JOB DESCRIPTION

Apply project management and technical expertise to successfully deliver Validation program goals and outcomes while interacting with customers and meeting their expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Validation

• Manage the scope, schedule, and reporting of Validation program activities for individual products and/or customers; ensure status, risks, and open issues are tracked and that all stakeholders (Management, internal/external clients, Business Managers/Project Managers, and regulatory agencies) are informed in a timely manner.
• Write and execute IQ/OQ/PQ validation protocols, and manage the associated deviation process.
• Management and leadership of the change control, calibration, and gage R&R processes.
• Provide hands-on support to manufacturing areas as required to assist with problem-solving and long-term changes that lead to product/process improvements related to process failures. Collect and analyze data to make data-driven recommendations/decisions.
• Participate in process failure investigations.
• Maintain up-to-date knowledge of validation requirements, practices, and procedures, and instruct other site members participating in validation studies.
• Support risk analysis activities, including design and process FMEA.
• Facilitate team meetings as needed on in-depth process and product analysis, risk assessments, decision-making, and other evaluations related to the Validation program.
• Assist in internal and 3rd party audits.
• Provide backup for Quality Supervisors and Quality technicians.
• Drive continuous improvement opportunities utilizing lean six sigma and the seven basic quality tools, to benefit the success of APC, including profit improvement plans, long and short-term strategic objectives, helping establish problem-solving teams and methods, and recommending capital projects that improve Safety, Productivity, and Quality.
• Write and improve manuals, standards, and procedures as needed.
• Use of statistical software and techniques for analysis of data, including Process Capability (Cpk, Ppk), Statistical Process Control (SPC), and Design of Experiments (DOE)
• Other duties as assigned.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree in science, mathematics, or engineering from a four-year college or university, and two years related experience and/or training; or equivalent combination of education and experience. ASQ certification is preferred.

LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS

Ability to apply advanced mathematical concepts. Ability to utilize descriptive statistics (average, variation, standard deviation) to analyze data and support process control and capability analysis. Ability to create and interpret control charts, histograms, Pareto charts, and scatter diagrams. Ability to develop statistically appropriate sampling plans. Ability to use and learn statistical analysis software.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel, and talk or hear. The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to stand, walk, climb, or balance, and to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position may require manual lifting not to exceed 50 lbs - reference your department-specific JHA (job hazard analysis) for departmental lifting restrictions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.

If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at .

American Packaging Corporation (APC) is one of the top flexible packaging converters serving customers throughout North America. We are always seeking to improve our operations, deliver more innovation and value, and give back to our local communities. Our longstanding success as custom flexible packaging suppliers has been fueled by our commitment to providing more innovation, more quality, and more responsive customer service, along with our strategic investments in the latest technology.

LOCATION: Chili, NY & Rochester, NY

SUMMARY: Responsible for overall statistical process control software setup by safely performing all testing procedures and ensuring conformance to established specifications. Additionally, manage shift quality improvement initiatives through training, awareness, and analysis of facts and data.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Participate in training, embrace concepts of and actively practice the STOP Safety Program fundamentals to aid American Packaging Corporation's efforts to achieve a zero accident rate.
• Implementation of SPC Software Package.
• Analyze trends in production/process data through statistical evaluation methods.
• Determines test objectives and standards by studying software requirements; writing test cycle plans, test cases, and test scripts.
• Meets test objectives by determining testing methods, cycles, phases, and conditions; setting up testing environment and equipment.
• Identifies software capability and reliability by conducting functional, system, and performance tests and resolves testing problems.
• Completes tests by training and directing others that will use the system.
• Maintains testing database by developing defect tracking and regression testing information requirements; designing information system; enters test outcomes; secures data.
• Reports test outcomes by collecting, analyzing, interpreting, summarizing, and displaying data; recommending software changes.
• Maintains test environment by developing test environment; enforcing and complying with procedures, rules, and regulations.
• Assist Quality Assurance Manager in determining Process Capabilities within the Laboratory and out on the Production Floor.
• Assist with raw material and/or quality issues; i.e., completion of and facilitation of reject/hold forms, supplier certification, customer complaint investigations, etc.
• Maintain Manufacturing Specifications and Operating Specifications.
• Analyze and Recommend Optimal QA Testing Requirement.
• Support Process/Product Trials through active involvement with Suppliers/Vendors, Customers, Manufacturing and Technical.
• Maintain a safe and organized laboratory area.
• Review and accurately file all production test data.
• Maintain and update Raw Material Specification files.
• Review, verify and file all Supplier Certifications.
• Prepare, verify and submit requested COA's for customers.
• Attend and participate in all scheduled meetings (Continuous Quality Improvement, safety, special projects, departmental, etc.).
• Strictly adhere to all company uniform guidelines.
• Any other duties as assigned.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• EDUCATION and/or EXPERIENCE: Bachelor's degree (B.A.) from a four year college or university, preferably in Statistics, with interest in aspects of Math, Computer Science and Engineering. In addition, candidates with experience in Test Driven Development (TDD), strong knowledge and understanding of test methodologies, demonstrated technical ability to understand test code and familiarity with quality assurance processes/procedures is preferred. Also, experience preferred with SQL, Microsoft Office Suite and SPC software programs such as Zontec, WinSPC, STAT Graphics, etc. Ability to work in a fast paced, rapidly changing environment with minimum supervision.
• LANGUAGE SKILLS: The ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, SOPs and governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to apply concepts of basic algebra and statistical process control. Ability to measure accurately using a graduated ruler.
• REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to sit, reach with hands and arms, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear.

This position may require manual lifting not to exceed 50 lbs - reference your department-specific JHA (job hazard analysis) for departmental lifting restrictions. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, depth, and color vision. Employee must also be able to taste/smell.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exposure to wet/humid conditions due to manufacturing plant not being air conditioned.

• The noise level in the work environment is usually moderate.

American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position please contact our Human Resources department at .

• 
  
• Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements.
  
• Coordinate and process team specific tasks as requested by the business.
  
• Perform quality reviews of other team members completed work and ensure data accuracy.
  
• Work across multiple systems and platforms.
  
• Interface with teams and businesses to resolve on-going issues and answer specific policy questions.
  
• Provide support and work on special projects as requested.
  
• Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate.
  
• Associate must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance.
  

• 
  
• Bachelor's degree required.
  
• Minimum of 2 years of relevant professional experience.
  
• Proficiency in Microsoft Office, with a strong emphasis on Excel.
  

• 
  
• Candidate must be proactive, enthusiastic and team oriented.
  
• Strong client service orientation with prior work experience in a role handling client outreach.
  
• Ability to remain composed under pressure.
  
• Ability to adapt to new challenges and a fast-changing environment.
  
• Accuracy and attention to detail.
  
• Strong written and verbal communication skills.
  

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

Essential Duties and Responsibilities

• Work closely with business stakeholders toidentifyautomation opportunities.
• Lead the technical set up and integration ofconversational AI platform & agent development studiowithin the enterprise environment.- copilot agents preferred, deploying across enterprise not for personal use.
• Analyze business processes, data flows, and system architectures to support AI solution design.
• Support configuration and deployment of AI-powered agents,applications,and workflows.
• Design,build,and customize AI agents to automate workflows and improve productivity.
• Utilizedata platforms such asMicrosoft Fabric, Snowflake, Databricks, AWSfor data orchestration, governance, and compliance.
• Ensure seamless interoperabilityof agentsacrossMicrosoft and other enterprise applications asrequired.
• Evaluateand implement secure API integrationswith enterprise systems using APIsandconnectors to enable data exchange and workflow automation.
• Apply best practices for data security, identity management, and compliance with organizational and regulatory standards.
• Apply analytical judgment to assess feasibility, scalability, data readiness, and risks of AI use cases.
• Collaborate withcybersecurityand product teams to build robust AI solutions
• Test new AI agent enhancements, integrations, and fixes prior to release to ensure quality and expected behavior.
• Track and analyze performance metrics, including response quality, speed, reliability, andcost-effectivenessof AI agents and automated workflows.
• ContinuouslyoptimizeAI solutions based on performance data, user feedback, and evolving business needs.
• Document requirements, solution designs, architecture diagrams, and integration approaches in a clear and concise manner.
• Contribute to internal standards, reusable patterns, and best practices for AI agent and automation development.
• Support knowledge sharing and enablement across technical and business teams.

Qualifications Expected for Position

• Bachelor's degree in computer science, Information Systems, Engineering, Data Science, or a related fieldor equivalent combination of education and relevant professional experience.
• Advanced certifications or coursework in cloud platforms, data engineering, or AI/ML preferred.
• 3+years of experience in solution architecture, systems integration, automation engineering, or applied AI roles.
• 1+ year demonstrated ability to design, build, and deployAI-poweredagents, workflows, or conversational applications.
• Proven experience working directly with business stakeholders to translate operational needs into scalable technical solutions.
• Hands-on experience implementing enterprise automation or conversational AI solutions across multiple departments or use cases.
• Experienceoperatingin regulated orsecurity-consciousenvironments, supporting compliance and governance requirements.
• Strong experience designing and implementing enterprise system integrations using APIs, connectors, and automation frameworks.
• Experience working with modern data platforms (e.g.,Microsoft Fabric, Snowflake, Databricks, AWS) to support data orchestration, access control, and compliance.
• Solid understanding of identity management, access controls, and data security best practices.
• Ability to assess AI solution feasibility, including data readiness, scalability, performance, and cost considerations.
• Strong analytical andproblem-solvingskills with the ability to apply sound judgment to ambiguous or emerging AI use cases.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to nontechnical audiences.

The base salary range for this position is$130,000 - $140,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.

Chase and Associates is partnering with an established, family-owned packaging leader as they expand into sustainable manufacturing. We are seeking a Plant Manager to lead operations at their facility.

What You’ll Do:

• Direct all manufacturing operations including Safety, Production, Quality, Shipping, and Maintenance/Engineering.
• Lead safety culture by actively participating in committees and ensuring compliance with GMPs and food-safe practices.
• Collaborate with department managers to assess manufacturing issues, review backlogs, and adjust production focus.
• Troubleshoot daily operational problems using mechanical aptitude and assist teams in finding solutions related to operator, method, or machine.
• Analyze production and quality reports to identify issues, develop improvement plans, and implement capital projects.
• Manage departmental spending, develop efficient use of materials and employees, and monitor budgets.
• Supervise Department Managers and Engineers, conduct performance evaluations, and handle employee relations.

What You Need:

• MUST HAVE: Plant Management experience in manufacturing (packaging, food, or industrial goods preferred).
• Strong leadership skills with experience managing supervisors and frontline teams.
• Solid mechanical/electrical knowledge of high-speed manufacturing equipment.
• Excellent communication skills and ability to align division goals with corporate strategy.
• Experience with capital projects, continuous improvement, and operational reporting.

Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Come join us and help us build The DNA of tech.™

We are seeking great talent to help us build The DNA of tech.®

Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Come join us and help us build The DNA of tech.™

Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH). Learn more at you want to help us build the DNA of tech.? Vishay Thin Film is currently seeking applicants for a 3rd Shift Production Supervisor.

Job Location:

Vishay Thin Film is located in Niagara Falls, NY. The site has a lot of natural beauty to offer including the world-famous Niagara Falls which are just a short drive away!

What you will be doing:

• Direct supervision of Production Process and Personnel
• Administrative responsibilities for Production personnel, including timekeeping, progress review, and corrective counseling
• Monitor, evaluate and interpret data to ensure process integrity and specification compliance
• Monitor and control operation of Production Equipment
• Compile and enter production data records
• Train and develop production staff regarding policies, procedures, and related responsibilities
• Provide accurate and specific data and input to production support departments and personnel
• Meet with scheduling, engineering, and other support departments as needed

What you will bring along:

• B.S. degree or HS diploma with applicable job-related training and experience preferred
• Minimum 3-years of supervisory experience in manufacturing or related production area
• Strong technical background in related production equipment operations
• Safety and Hazardous Materials Awareness training preferred

Pay Range:

$75-80k annually

What can we offer you for your talent:

Vishay offers a comprehensive suite of benefit programs including health care coverage, financial support programs and other resources designed to help you achieve your personal and professional goals. With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally.

Do you have the skills we need? Are you ready to power your career as you power the world? If so, apply today.

This position requires access to information subject to the International Traffic in Arms Regulations and/or the Export Administration Regulations. As such, this position is open only to applicants who qualify as “U.S. Persons” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.”

It is the policy of Vishay to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to sex, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As an equal opportunity employer, Vishay is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact assistance

This position requires access to information subject to the International Traffic in Arms Regulations and/or the Export Administration Regulations. As such, this position is open only to applicants who qualify as “U.S. Persons” according to U.S. federal law.

Vishay offers a comprehensive suite of benefit programs including health care coverage, financial support programs and other resources designed to help you achieve your personal and professional goals. With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally. Do you have the skills we need? Are you ready to power your career as you power the world? If so, apply today.

Vishay is an AAP and Equal Opportunity Employer

About Us

Imagine the innovation and expertise behind the world’s leading cosmetic brands, brought to you by a distinguished Italian company with a legacy of excellence. Since 1972, Intercos Group has been at the forefront of color cosmetics, pencils, nail polish, skincare, and personal care products. We pride ourselves on being the only cosmetics manufacturer that combines top-tier quality and advanced technology with a global reach and a personalized touch.

With 15 commercial offices and 15 production facilities across 12 countries, Intercos Group brings a local approach to a global stage. We continually set the standard for beauty, crafting exceptional product lines for brands worldwide. As one of the largest suppliers in the cosmetics industry, we are a leading force in the research, development, and production of beauty products, shaping the future of the industry with every season.

Position Summary

The Quality Control Manager is responsible for all aspects of Quality measurement, product inspection and in-process testing in West Nyack, NY. The primary responsibility is to ensure that Quality Control personnel perform the required inspection accurately and as specified by the appropriate quality documentation. This position will allocate resources to efficiently maintain orders on schedule.

Essential Functions

• Quality Control – Product Inspection and Release

1. Testing of materials required to produce a finished product and the final product to confirm compliance to issued specifications.
2. QC Inspectors are responsible for (but not limited to)
3. Physical – Dimensions, Hardness, Drop test, tap test, net weight; Visual – Color (e.g. color matching), Appearance; Sensory - Odor, Texture

• Product Disposition

1. Determine final disposition of all products
2. Responsible for approving and rejecting all batches
3. Management of Product Hold and Disposition

• Quality Control Documentation/Samples for Clients

1. Conversion of Product Specifications to Production Line Documentation (checklists, forms)
2. Finished Product Documentation to be issued to Clients, (e.g. COA)
3. Pre-Shipment Samples to Clients

• Management of Documents and Product Samples Retention Requirements

1. Records /Documentation review and sign off for OTC Products

• Monitor and Confirm production operations conforming to specifications or requirements

1. Line Clearance
2. Critical Process Parameter Line Set Up

• Management of Staff
• Manage QC work schedules; accountable for QC team’s work hours
• Responsible for allocating QC personnel to the production line
• Perform staff performance evaluation
• Responsible for the training of the QC personnel, the discipline and morale of the staff.
• Perform other duties and projects as assigned.

Job Qualifications

• Bachelor’s degree in Applied Sciences or Engineering (e.g., Biology, Chemistry, Physics, or a related field).
• At least 5 years of experience in Quality Management, QA, or QC.
• Proven expertise in Quality Management in cosmetic industry
• Familiarity with Quality Systems, including GMP and GLP, in an FDA-regulated industry.
• Strong critical thinking and problem-solving skills, with the ability to identify and resolve issues promptly, analyze information effectively, and develop alternative solutions.
• Excellent interpersonal and communication skills.
• Capable of managing and developing staff.
• Collaborative team player.
• Self-motivated and proactive.

Job Benefits

Health Insurance: Comprehensive medical, dental, and vision coverage

Retirement Plans: 401(k) plan, often with company matching

Life Insurance: Coverage for employees in the event of death or disability

Paid Time Off (PTO): Vacation days, sick leave, and personal days

Holidays: Paid company holidays and floating holidays

Professional Development: Training programs and opportunities for career advancement

Performance Bonuses: Annual merit increase and/or bonus based on individual performance

Company Events: Team-building activities, social events, and company outings

Employee Assistance Programs (EAPs): Confidential counseling and support services for personal and professional issues.

EEO

Intercos Group is committed to creating a diverse and inclusive workplace where everyone is valued and respected. We believe that a wide range of perspectives and experiences enhances our innovation and success. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to any of these characteristics. We are dedicated to providing a work environment that is free from discrimination and harassment and promotes equal opportunity for all.

As a Production Supervisor you will coordinate the effective use of equipment, facilities, team members and skill sets in order to meet all safety, quality, delivery and cost requirements for a group of departments and/or multiple shifts.

You will do this by

1. Develops, trains and motivates team members to achieve desired safety, efficiency, proficiency, cooperation and morale; maintains awareness of plant and/or engineering policies and procedures and ensures employee adherence; may recommend and/or implement new plant policies and procedures
2. Analyzes potential production problems (delays, material shortages, equipment repairs, etc.) and devises and implements procedures to minimize lost time due to these occurrences
3. Reviews operational schedules, coordinates production/testing activities, and manages team member assignments; may manage for multiple departments and/or shifts
4. Assists with tasks such as monitoring and determining manufacturing costs and outlay, quality and quantity of goods produced, production methods, tooling applications and ensures the effective use of production hours, skills, machines, equipment and facilities
5. Interacts with engineers to modify machines, equipment and/or processes to improve safety, production and overall quality; provides liaison support between plant and engineering to ensure efficient manufacturing processes
6. Uses data to estimate work-hour requirements and departmental efficiencies for continuous improvement projects. Recommends and initiates projects; sees those projects through to deadline with measurable improvements
7. Manages costs and budgets and provide corrective action plans to improve budgetary control
8. Inspects materials and finished product for quality compliance as required
9. Perform full range of managerial responsibilities which may include but not be limited to: interviewing, hiring, coaching and developing employees; planning, assigning and directing work; EEO/AA; performance management; department budget
10. Perform other duties as assigned

Qualifications

• Knowledge of manufacturing equipment, procedures and production/quality standards
• Demonstrated ability to work with multiple internal departments to ensure on-time delivery of quality product
• May require in-depth ability to read, interpret and explain blueprints, engineering drawings, job orders and specifications based on location
• Strong interpersonal and communication skills to interact with and motivate a diverse group of employees
• Advanced ability to solve practical problems and deal with a variety of personnel and production problems
• Strong computer skills and familiarity with office productivity software and business control software such as SAP
• Ability to work in a busy, fast-paced production environment, often under time constraints
• Fluent in English and primary language used in area of responsibility and/or location
• High School diploma
• Minimum of three years of experience in a manufacturing environment including previous experience managing personnel in a production environment with High school diploma
• Minimum of one year of experience in a manufacturing environment with Bachelor’s degree
• Experience working in multiple departments preferred

Briggs and Stratton

Briggs & Stratton, headquartered in Milwaukee, Wisconsin, provides innovative products and diverse power solutions to help people get work done. Briggs & Stratton is the world’s largest producer of engines for outdoor power equipment, and is a leading designer, manufacturer and marketer of lithium-ion battery, standby generator, energy storage system, lawn and garden, turf care and job site products through its Briggs & Stratton®, Vanguard®, Ferris®, Simplicity®, Billy Goat®, Allmand®, SimpliPhi®, Branco® and Victa® brands. Briggs & Stratton products are designed, manufactured, marketed and serviced in more than 100 countries on six continents.

Briggs & Stratton is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation or any other basis prohibited by law. Briggs & Stratton also undertakes affirmative action to assure equal employment opportunity for minorities and women, for persons with disabilities, and for protected veterans.

Description

As a Manufacturing Engineering Intern at Elliott Manufacturing, you will have the opportunity to apply learned knowledge and skills while gaining valuable hands-on experience to start your career in Engineering. This internship will provide exposure to a manufacturing plant while also supporting other CentroMotion businesses remotely.

Responsibilities:

1. Establish inventory of manufacturing and quality control tooling.

2. Utilize existing Gage Control software to track tooling (if possible).

3. Establish physical storage locations for all tooling.

4. Implement 6S for tooling, so that missing tooling can be easily physically identified.

5. Establish check-in/check-out process for tooling.

6. Review QC tooling and ensure quantities of tools are appropriate for each tool type (too many/too little).

7. Look for opportunities to reduce QC calibrations for unnecessary and overabundance of tools.

8. Work with operators to create work instructions

Requirements

• Student of Junior or Senior standing currently pursuing a degree in Engineering or related field
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite
• Ability to multitask and prioritize tasks effectively
• Must be able to maintain confidentiality and sensitive information

About the Hiring Firm

This firmis a global leader in precision motion control and systems engineering, with a long track record of delivering some of the most technically demanding components and systems used in aerospace, defense, industrial automation, and other markets. This company designs, manufactures, and integrates high-performance supplies/products across a range of advanced and exciting industries.

As an On-Site Senior Manufacturing Engineer, you will:

• Lead the development and launch of manufacturing processes for new aerospace components from concept through production
• Champion Design for Manufacturability (DFM) by partnering closely with design and engineering teams early in the lifecycle
• Develop, validate, and optimize CNC programs, operation sequences, fixturing concepts, tooling, and gauge requirements, and detailed work instructions
• Drive continuous improvement of existing production processes through direct, hands-on involvement on the shop floor
• Establish time standards, labor estimates, and economic run quantities for complex, high-precision parts
• Create accurate cost models to support new business opportunities and ongoing process improvements
• Evaluate, justify, and implement new capital equipment and advanced manufacturing technologies
• Collaborate daily with engineering, operations, quality, technicians, and suppliers to resolve manufacturing issues and mentor team members
• Lead manufacturing projects and, where applicable, own the engineering scope of a dedicated production cell
• Support and improve automated manufacturing cells to reduce labor, improve consistency, and increase throughput

Equal Opportunity Employer

We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic

Job Title: Account Director – Facilities Management

Location: New York City, NY

Salary: Up to $200K per annum + Annual Bonus

About the Role: We are seeking an experienced and dynamic Account Director to oversee a major financial services facilities management account in New York City, NY. The ideal candidate will have a deep understanding of facilities management, technical engineering, and financial management, and will play a key role in ensuring the smooth operation of the client’s facilities.

Key Responsibilities:

• Lead the day-to-day facilities management operations for a key client’s Manhattan site and 6 remote sites across the US including Los Angeles, San Francisco and Washington, DC, ensuring the highest standards of service delivery across all areas of facilities and building maintenance.
• Manage and develop client relationships, acting as the primary point of contact for all facilities-related matters.
• Oversee and manage the facilities team, ensuring efficient and effective delivery of maintenance, health and safety compliance, and site services.
• Provide technical engineering support and guidance to ensure all building systems (HVAC, electrical, plumbing, etc.) are functioning optimally.
• Implement cost-effective strategies to improve the quality of facilities services while ensuring budgetary targets are met.
• Develop and maintain financial reporting, including budgets, forecasts, and cost analysis to drive operational efficiency.
• Monitor and ensure the successful completion of any capital projects, upgrades, or renovations in line with client expectations.
• Ensure compliance with all health, safety, and regulatory requirements across the site.

Qualifications and Experience:

• Extensive experience in facilities management, with a proven track record of managing large-scale operations and delivering exceptional service to clients.
• Strong technical engineering knowledge or understanding of building systems and maintenance operations.
• Financial acumen with the ability to develop and manage budgets, track expenses, and optimize costs.
• Previous experience working in a senior account management or senior-level role, ideally in a complex environment.
• Strong leadership and team management skills, with a demonstrated ability to develop and motivate a diverse team.
• Excellent communication and interpersonal skills, with the ability to work effectively with both internal teams and external stakeholders.

Additional Skills:

• Highly organized with excellent project management abilities.
• Proactive and solution-focused, with the ability to anticipate client needs and act accordingly.
• Ability to manage multiple priorities and work under pressure to meet deadlines.

This is an excellent opportunity to join a global facilities management team and take ownership of a critical account, ensuring a high level of service and operational excellence. If you have the skills and experience we’re looking for, apply today!

We are looking for a Manufacturing Process Engineer to join our Advanced Materials & Chemicals division onsite in Rochester, NY. You will support Film Finishing organization within the Industrial Films and Chemicals division at Eastman Business Park. In this role, you’ll provide mechanical and process engineering support for day-to-day operations and lead projects that enhance manufacturing efficiency, quality, and safety.

Key Responsibilities:

• Troubleshoot manufacturing issues and drive root cause analysis.

• Lead capital projects from concept through implementation.

• Design mechanical components and systems using SolidWorks and GD&T principles.

• Own the process flow for assigned product lines, ensuring efficiency, quality, and continuous improvement.

• Collaborate with operations, maintenance, and quality teams on process improvements.

• Support documentation and quality systems to ensure compliance.

• Apply Lean Six Sigma methodologies to optimize processes.

Minimum Qualifications:

• BS in Mechanical Engineering, Manufacturing or equivalent and 5–10 years of relevant experience OR Associate's degree and 5-10 years relevant experience.

• Strong mechanical design skills and proficiency in SolidWorks.

• Demonstrated ability to lead, plan, organize, and execute projects.

• Excellent troubleshooting and problem-solving skills.

• Proficiency in Microsoft Office (Excel, Word, Project).

• A strong work ethic, high motivation, and Self- Starter.

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Preferred Qualifications:

• Experience with Lean Manufacturing practices.

• Knowledge of SPC, DOE, or Six Sigma process improvement methods.

• Ability to use statistical methods for data analysis.

• Strong communication skills and ability to thrive in a fast-paced environment.

Learn more about Film Finishing:

About NYC Health + Hospitals/Coler

NYC Health + Hospitals/Coler is an 815-bed nursing facility with a 5-Star CMS Quality Rating located on Roosevelt Island, nestled between Manhattan and Queens. Coler offers long term and subacute care, rehabilitation, and a dedicated memory care unit, comprised of 150 beds featuring an acclaimed music and memory program. The facility features a robust rehabilitation therapy program with expansive gym space for residents. Coler also offers full time physician staff, psychiatry, dental services, an onsite 8-chair dialysis den for hemodialysis, and on-site medical clinics to meet the clinical needs of its residents.

From more than 600 Nursing Homes, Coler ranks #5 in Newsweek’s Best Nursing Homes in New York 2024; and also received a 2024 Silver Beacon Award for Memory Care.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Reporting to the Director of Capital Budget and Contract Control, is responsible for supervising, coordinating and executing the management of multiple capital projects for the Post-Acute Service Line. Supports collaborative development with various business teams and drives process improvements for the successful management of the overall project lifecycle, supporting provision of all deliverables from inception to completion.

Essential Functions

• Manage all aspects of assigned capital projects from initiation through closeout including but not limited to budgets, schedules procurement and quality control.
• Work with the facility staff on facility construction projects. Including: scheduling, adherence to job specifications, quality of work placed, safety, and regulatory compliance
• Provides direct supervision and coordination of design consultants and contractors as required by ongoing projects. Including review of design documents, not limited to drawings and specifications, for compliance with Central Office standards, end user programs, facility standards and needs, regulatory agency requirements and codes to ensure the projects are completed within budget and planned schedules.
• In conjunctions with Director, facilitates RFP processes, and procurement requests including drafting scopes for design RFPs, contractor scopes of work and coordinating consultant responsibilities and tasks.
• Develops and submits budget reports and variances as required. Assures that adequate funds are budgeted and funds are available. Reviews schedules, budgets, and progress reports and provides regular updates to supervisor and stakeholders.
• Conducts regularly scheduled site walks and ensure project is in adherence with NYC H+H procedures and regulatory requirements.
• Track project documentation and maintain records in systems such as Kahua.
• Support invoice review, change order evaluation, and project reporting.
• Prepare meeting minutes, presentations, and regular status updates.
• May coordinate additional project administration tasks as required.
• Requires Travel to the 5 Post- Acute Facilities

Minimum Qualifications

1. Master’s Degree from an accredited college or university in Business or Public Administration, Healthcare Management, Engineering, Social Sciences, Physical Sciences or a related discipline; and four (4) years of progressively responsible experience in projects and programs management, execution, and implementation, two (2) years of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or a related area; or

2. Bachelor’s Degree from an accredited college or university in one of the disciplines as listed in 1 above or a related discipline; and five (5) years of progressively responsible experience as described in 1 above, three (3) of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or a related area; or

3. Bachelor’s Degree from an accredited college or university in a discipline listed in 1 above or in a related discipline; and possession of a valid, professional certification listed below; and four (4) years of experience as described in 1 above, two (2) years of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or a related area.

a. Project Management Professional (PMP).

b. Program Management Professional (PgMP).

c. Certified Associate in Project Management (CAPM).

d. Lean Six Sigma (LSS), green belt or above.

e. Certified ScrumMaster (CSM).

f. SAFe Agilist (SA).

Department Preferences

1. Professional Judgment & Decision-Making: Must be a self-assured professional with the ability to exercise sound judgment and practical decision-making in complex project scenarios
2. Experience in Project Management: At least 6 years of progressively responsible experience in project management, with a preference for candidates who have experience working in healthcare or related sectors. Demonstrated expertise in managing projects with varying complexities and budgets is essential. Experience in long-term care facilities is a plus but not required.
3. Effective Communication: Excellent communication skills with the ability to present clear, concise recommendations and timely advice to executive leadership, including the CFO and other key stakeholders. Proven ability to engage effectively with diverse teams.
4. Technical Proficiency: Proficiency in Microsoft Project and/or other project management tools for task assignment, scheduling, and tracking project progress. Proficient in Microsoft excel, word, powerpoint with ability to effectively track and monitor project timelines, deliverables and milestones.
5. Regulatory & Compliance Knowledge: Must be knowledgeable in healthcare regulations and/or how to source health care regulations, laws governing accounting, quality control, code enforcement, as well as any other regulatory requirements impacting capital projects in healthcare settings.

About MediSys Health Network & The Transformation Group+ (TTG)

The Transformation Group+ (TTG) is a dedicated healthcare Managed Service Organization (MSO) and professional services firm. TTG’s team of healthcare specialists, analysts, and developers is united by a mission to strengthen healthcare operations through smart, reliable, and purpose‑driven technology. Our deep understanding of clinical and operational workflows allows us to build solutions that go beyond IT, helping providers deliver better care, improve outcomes, and work more efficiently.

MediSys HealthNetwork provides the financial foundation and long‑term stability for The Transformation Group+ (TTG). While your employment and benefits will be backed by MediSys — offering the job security — your day‑to‑day work will be with TTG, supporting a diverse portfolio of hospitals, clinics, and health networks.

Work location

Hybrid work schedule (3 days in office, 2 days remote) - first 90 days are on fully in office

If located outside of the NYC/Long Island area, fully remote options are available.

Travel may be required based upon client needs.

Job Description

The Transformation Group+ (TTG) is a healthcare‑specific Managed Services Organization (MSO) delivering high‑impact IT, security, and compliance services to provider organizations nationwide. We are seeking a Senior Information Security Director who can operate at the intersection of hands‑on engineering, strategic advisory, and leadership execution.

This role is responsible for assessing, implementing, and managing comprehensive security programs for healthcare clients—spanning technical controls, governance, risk, compliance, and incident response. You will also support TTG’s internal security posture, ensuring our own environment reflects the standards we deliver to clients.

The ideal candidate brings deep technical expertise, strong client‑facing communication skills, and the ability to translate complex security requirements into practical, scalable solutions.

Responsibilities

Client Advisory & Engagement

• Lead security assessments for prospective and existing clients, identifying gaps, risks, and improvement opportunities across infrastructure, applications, cloud environments, and organizational processes.
• Present findings and recommendations to technical and non‑technical stakeholders with clarity and confidence.
• Serve as a trusted advisor on security architecture, compliance requirements, and best‑practice frameworks relevant to healthcare organizations.

Security Engineering & Operations

• Implement, configure, and manage security controls across Active Directory, Azure, IAM, endpoint protection, network security, and cloud environments.
• Oversee or support Epic Security administration, access governance, and template/role design.
• Develop and execute vulnerability management processes, including scanning, remediation planning, and reporting.
• Support or lead incident response activities, including triage, containment, investigation, documentation, and breach notification coordination.

Governance, Risk & Compliance

• Conduct ongoing risk assessments, threat/vulnerability analyses, and control evaluations aligned with healthcare regulatory requirements (e.g., HIPAA, HITECH) and industry frameworks.
• Develop, maintain, and implement security policies, standards, and procedures for both TTG and client organizations.
• Support audit readiness and audit response activities for internal and client environments.
• Lead or contribute to Disaster Recovery and Business Continuity planning, testing, and program management.

Program Leadership & Continuous Improvement

• Design and oversee security program components such as monitoring, logging, SIEM use cases, DLP, identity governance, and access review processes.
• Drive continuous improvement initiatives across security operations, compliance workflows, and client service delivery.
• Deliver or coordinate security awareness training and promote a culture of security across TTG and client organizations.
• Collaborate with TTG leadership to ensure alignment between security strategy, operational execution, and client needs.

Qualifications

• 7+ years of experience in Information Security, with a blend of engineering, consulting, and program leadership responsibilities.
• Team player with strong collaboration skills, a positive attitude, and solution-oriented mindset.
• Demonstrated ability to communicate complex concepts to business stakeholders, and lead client-facing meetings, operating as a service provider to deliver value.
• Strong understanding of healthcare regulatory requirements and security frameworks (HIPAA, NIST CSF, CIS Controls, SOC 2, etc.).
• Hands‑on experience with IAM, Azure security, AD hardening, endpoint security, vulnerability management, and incident response.
• Experience with Epic Security.
• Industry‑standard certifications strongly preferred: CISSP, CISM, HCISPP, Security+, CEH, or equivalent.
• Compensation
• The compensation for this role includes a salary or contract range of $150,000–$230,000. Candidates may be hired as either W‑2 employees or 1099 contractors, depending on the role and mutual preference. Additional benefits and perks may also be available, depending on the position and employment terms.
• This range and total compensation reflect several factors, including skills, experience, training, certifications, and organizational needs.

Location: On-site in Upstate NY (Relocation from Canada welcome!)

Please note: We are only considering W2 candidates at this time. Applications from third-party vendors or C2C arrangements will not be considered.

ADVENT Engineering is an engineering and consulting firm providing expertise to the pharmaceutical and biotechnology industries. Headquartered near San Francisco, California, and with operations in the Eastern and Western US, Canada and Singapore, our company is involved in almost every facet of global pharmaceutical and biotechnology facility design and process engineering and quality system projects.

ADVENT's services include process engineering, automation engineering, project engineering, facility/system design, start up and commissioning, validation and compliance consulting for distinguished and successful biotechnology and pharmaceutical manufacturing companies.

The successful candidate will work with a group of engineers involved in the design, automation, commissioning and start-up of various processes, systems and facilities. A combination of strong technical aptitude, automation engineering skills and technical writing are the desired skill set.

This is an outstanding opportunity to join our growing team!

Full-Time | Onsite

About the Role:

We are seeking a detail-oriented and technically proficient Process Engineer who will work with a group of engineers involved in the design, automation, commissioning and start-up of various processes, systems and facilities. A combination of strong technical aptitude, automation engineering skills and technical writing are the desired skill set.

Responsibilities

• Work with Upstream equipment
• Fermentation
• Process optimization
• Process scale-up or scale-down studies
• Commissioning and Qualification
• Protocol generation and execution
• Data analysis
• Report writing
• Author SOPs
• Great communication skills (presenting, and writing)
• Protein expression/purification
• GxP (GDP, GLP, or GMP a major asset)

Minimum Requirements

• Bachelor’s or master’s degree in Biochemistry, Biology, Mechanical Engineering, Chemical Engineering, Biochemical Engineering, or related discipline.
• Required: 3+ years of experience in the biotech-pharmaceutical academic or industrial environment.
• Bioprocess experience preferred
• Fill finish experience preferred
• Basic knowledge of upstream/downstream drug substance manufacturing.
• Basic knowledge of regulatory compliance inclusive of cGMP, OSHA, EPA, FDA regulations. Familiarity with ICH guidelines and EMA regulations is a plus.
• Basic technical writing with proficiency in Excel, PowerPoint, Visio, Word, Sharepoint, etc. in addition to experience working within shared work environments.
• Demonstrated experience with manufacturing processes and equipment such as CIP systems, bioreactors, filtration skids, chromatography and lyophilization equipment.
• Basic knowledge of the Commissioning and Qualification.
• Travel within USA as needed for the projects.

Perks & Benefits:

• Competitive salary
• Full health, dental, vision, and retirement benefits
• Tuition reimbursement, PTO, and more

To apply, please reach out to and include your resume. Feel free to include a cover letter if you’d like to provide additional information. Applications through LinkedIn will not be reviewed.

Kemtai is redefining digital rehabilitation and wellness with digital care journeys that provide exercises with real-time AI-guided exercising and assessments. Musculoskeletal (MSK) care is one of the largest cost drivers in the US healthcare system (larger than cancer and diabetes) and other healthcare systems around the world. Kemtai is on a mission to improve access, outcomes, and quality of care for the 1B+ people around the world with MSK conditions (including over half of US adults).

Kemtai is a digital physical therapy platform that uses the market’s leading computer vision technology to provide AI-guided exercising with real-time corrective guidance and digital assessments. Running on any standard device with a camera without any additional hardware, Kemtai is quickly scaling in the US, serving rehabilitation to tens of thousands of people. We are powering programs for many health systems and digital platforms across MSK care, elder care, weight management, cardiac rehab, and neurological rehab, and we’re expanding our US team.

This role is NYC-based (3+ days per week in our office).

As the Customer Project Manager, you’ll be at the forefront of supporting Kemtai’s commercial engine in the US. We have a lean team, and as one of the first US-based employees, you’ll have the opportunity to work closely with several co-founders on a regular basis.

You’ll be responsible for driving our existing commercial relationships, partnerships, and pilots.

While you’ll spend the majority of your time working with our US customers and the US GTM team, you’ll also frequently collaborate with other team members across Marketing, Customer Success, and Product functions. This is a unique opportunity to be a core contributor of an early-stage and quickly scaling start-up.

• Ensure commercial project success: Ensure we deliver on our health system pilots, customer programs, and partnerships by managing project operations, leading communication with customers / partners, leading training, tracking progress, and liaising with the Product team.
• Drive account retention and growth: Act as the commercial lead for existing accounts. Create clear stories around customer successes (e.g., case studies, ROI reports)
• Refine our customer-facing processes: Identify gaps and opportunities in our existing account management processes, and create and launch solutions.

• 1-2 years of experience in Customer Success, a Customer-Facing Operations Role at a B2B start-up, or in Consulting 
• Preferred: Strong understanding of the US healthcare system and work experience directly connected to healthcare
• Experience working directly with customers and partners in a market-facing role
• You thrive in ambiguity. Processes will not be mapped out for you at Kemtai, so you must be a self-starter that can independently drive processes
• Bias for action. You’d rather quickly test and refine than wait for perfect conditions or guidance
• You enjoy variety and cross-functional work. Jumping between different projects energizes you.
• You are a strong prioritizer, able to focus your effort where it is needed most