Engineering Jobs in Massachusetts

• Architect, build, and maintain a robust application management and loan repayment platform, ensuring scalability, performance, and maintainability across front-end and back-end systems
• Leverage full-stack engineering skills to contribute alongside team and build a polished & accessible end-user experience that tens of thousands of students and program administrators love, and develop best of breed API on reliable infrastructure for our partners to leverage
• Set best practices for code quality, system design, and security while mentoring engineers and conducting code reviews
• Oversee 2-3 engineers' day-to-day operations with the support of the Director of Engineering
• Work with cross-functional stakeholders to define and prioritize work, break down large initiatives into achievable milestones, and balance technical debt with new feature development
• Spec out stories with the engineering team and product leadership, and lead the team in continually reflecting on how to better deliver value and operate as a team
• Foster a strong engineering culture through collaboration, knowledge sharing, and continuous improvement.
• Participate in future on-call rotations and ensure by building self-healing and resilient systems and leveraging infrastructure as code and monitoring tools that our systems are highly available

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent bootcamp or upskilling program experience
• Hands-on experience managing CI/CD pipelines (GitHub Actions, Jenkins, CircleCI, or similar) and ownership of deployment strategies, release management, and production monitoring
• Experience working closely with Product teams to define technical requirements and Compliance teams to ensure regulatory adherence in financial services or similarly regulated environments.
• Ability to clearly articulate technical trade-offs, align stakeholders, and make informed decisions under ambiguity.
• 4+ years working in a SaaS startup regularly building and owning the complete E2E technology stack for Web Application (Frontend + Backend + Cloud + CI/CD)
• Deep experience with a combination of the following technologies:
• Javascript & TypeScript (React, NextJS, Recoil (other state management libraries)), Python (Django, Flask, FastAPI, etc.), HTML, CSS
• Databases: SQL (we use PostgreSQL)
• Cloud: AWS or Google Cloud experience
• Design: We use Figma; understanding of responsive design
• DevOps: Experience with CI/CD and modern cloud and container tooling

• Modern tech stack with the ability to have impact to many different user personas - recruiters, students and more
• High autonomy working in a highly collaborative team
• Can grow into a more formal people management role - expectation though is to be very hands on
• Step into being a 10x engineer and ride the AI wave with a team doubling down on how this technology allows us to focus on harder problems and solve for our customer's needs without compromising on quality

The Vice President, Growth is a key executive leader responsible for developing and executing a unified growth strategy that accelerates company expansion across the Department of Defense and national security markets. The Vice President, Growth is responsible for shaping and executing Odyssey's growth strategy to deliver mission-critical solutions that ensure national security and warfighter readiness. This role integrates business development, capture management, proposals, and marketing into a unified, high-performance growth engine. The ideal candidate is a proven growth executive with deep knowledge of federal acquisition processes, strong customer relationships, and a record of accomplishment in winning large-scale federal contracts. Reporting directly to the CEO, the Vice President, Growth is a key member of the executive team, driving expansion, strategic positioning, and customer impact across the enterprise.

Growth Strategy & Leadership

• Architect, shape and lead the company's strategic growth strategy in alignment with its long-term vision, capabilities, and emerging customer needs.
• Translate strategic goals into executable business plans, capture priorities, and investment areas.
• Identify and assess adjacent market segments and emerging customer needs to inform growth priorities.
• Serve as a strategic advisor to the CEO and executive team on growth investments and performance, pipeline health and bid strategies, and competitive positioning.
• Identify market trends, customer priorities, and technology shifts to inform positioning and investment decisions.
• Collaborate with operations, technical, and finance teams to shape high value, differentiated offerings.

Business Development & Capture

• Drive the end-to-end business development lifecycle from opportunity identification through contract award.
• Lead opportunity identification, qualification, and capture across existing and emerging DoD markets.
• Manage and mentor a high-performing business development and capture team focused on prime contract growth.
• Build and maintain a robust forward-looking qualified pipeline of defense-focused pursuits, focusing on high-value opportunities.
• Engage directly with senior customers, program offices, and mission stakeholders to shape requirements and influence outcomes.
• Serve as executive sponsor/capture lead for strategic pursuits, ensuring competitive positioning and customer engagement.

Proposal Operations

• Oversee a centralized proposal function that delivers high-quality, compliant, and compelling responses.
• Implement scalable processes, tools, and color team reviews to drive proposal efficiency and excellence.
• Collaborate with operations and technical teams to craft win themes, discriminating value propositions, and solution differentiators.
• Standardize proposal operations with repeatable tools, templates, and processes across all phases (RFI, RFQ, RFP).

Marketing & Brand Positioning

• Lead Odyssey's marketing strategy to amplify our voice, mission, and value to the defense community.
• Position Odyssey as a trusted, mission-aligned partner by elevating visibility at industry events and conferences.
• Drive the development of thought leadership content, campaign strategies, digital assets, and event engagement.
• Ensure brand consistency across all internal and external channels and communication platforms.
• Oversee the creation of content including white papers, capability statements, website messaging, case studies, and social media.

Customer & Partner Engagement

• Serve as a visible ambassador of Odyssey's mission and capabilities across the defense ecosystem.
• Cultivate and nurture enduring relationships with senior government customers, acquisition leaders, and industry partners.
• Represent the company at industry events, conferences, and government forums as a growth ambassador.
• Identify, negotiate and manage teaming relationships, strategic partnerships, small business, and joint venture alliances that enhance market competitiveness.

Internal Collaboration & Leadership

• Champion a culture of growth, agility, accountability, and team development across the organization while mentoring and developing Growth team members.
• Collaborate with operational leaders to ensure proposed solutions align with customer needs, delivery capacity and technical excellence.
• Work closely with operations, finance, HR, and technical leaders to ensure solutions are aligned with customer needs and delivery capabilities.
• Provide executive-level reporting on key growth metrics, win rates, pipeline health, and strategic goals to executive leadership and Board stakeholders.

Citizenship: Must be a US citizen

Clearance: Must have an Active Secret Clearance with the ability to obtain Top Secret

Minimum Required Qualifications:

Education: Bachelor's degree in business, engineering, public policy, or related field.

Years of Experience: 15+ years of experience in federal business development, capture, or strategic marketing in the defense sector.

Preferred Qualifications

Clearance: Active Top Secret

Education: Advanced degree (MBA or relevant technical field)

• Proven success leading and winning complex DoD services contracts
• Deep understanding of federal acquisition regulations (FAR/DFARS), procurement strategies, and GWAC/IDIQ/OTA vehicles.
• Strong executive presence with demonstrated experience briefing senior government officials and C-level management.

The ideal candidate is:

• Mission-Oriented: Understands and supports the national defense mission and warfighter priorities.
• Growth-minded: Combines analytical rigor with creative pursuit strategies.
• Integrated Thinker: Seamlessly connects capture, proposals, and marketing into a strategic growth engine.
• Collaborative: Operate effectively across diverse technical and operational teams.
• Customer-Centric: Builds trust through deep engagement, insight, and tailored solutions.
• Brand-Aware: Understands how to communicate value and differentiation across federal and industry audiences.
• Results-Driven: Motivated by measurable outcomes, accountable for pipeline development and win rates.
• Resilient and accountable: Able to navigate complex pursuits and maintain high performance under pressure.

Additional Information:

Location: Corporate Headquarters - Wakefield, MA

Travel: Up to 50%

Remote, Onsite, or Hybrid: Onsite

Odyssey Systems Consulting Group, is an innovative small business committed to providing world-class technical, management, and training support services to government and public sector clients. We focus on people, processes, and performance to deliver superior results. Since our inception in 1997, our commitment to mission success and customer satisfaction has been recognized with exponential growth and exceptional past performance ratings. We accept challenging assignments and drive projects from the planning stages, through implementation, and into operations and support.

Please note: Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

FLSA Status: Exempt

Department: Food and Beverage Kitchen

Reports to: Chef De Cuisine & General Manager

Purpose:

The Chef is directly responsible for the cost-effective operation of a clean and safe kitchen while meeting or exceeding food quality and speed of service requirements. The Chef works as part of the management team of the restaurant to build sales and grow the business and is responsible for operating a profitable restaurant, where the quality of food, service and ambience are continually challenged and improved, and where an environment that fosters creativity, free thinking and intelligent decision-making is encouraged.

The Chef is expected to work an average of 5055 hours per week.

Essential Duties:

-Creating and maintaining an upbeat, productive, and educational environment.

- Projecting a positive attitude.

- Showing respect for all employees and actively cultivating an inclusive environment build upon

mutual respect, civility, and positivity.

- Providing ongoing training and constant improvement of product and workplace (i.e., safety,

sanitation and systems).

- Setting the pace and tone of the kitchen and overall restaurant through attitude,

initiative and drive.

- Providing feedback and direction to BOH employees, to continue ongoing development.

-Helping to develop a cohesive team and leading them to work toward the common goals of the

restaurant.

- Possessing a high level of initiative and drive to do whatever is necessary to build and run a

successful operation.

- Working closely with the General manager to create a team atmosphere among the entire staff that is both a positive and professional work environment.

- Leading by example, taking an active role in cooking and supervising the line during dinner service.

- Participate in mini meetings with FOH management on a regular basis to ensure clear line of communication and upkeep of company goals.

- Establishing clear communications along all lines within the business.

Building the Business and Guest Base

- Aggressively working to build food sales by operating the kitchen with a guest-satisfaction mentality.

- Making decisions based on what is best for the guest.

- Solving problems so that each guest will want to return.

-Working with the GM and front of house manager to train staff on product knowledge.

Quality of Operations

-The Chef is responsible for ensuring that the restaurant is operating at or above company standards. The

-Chef must pay attention to detail in all areas of the operation, including food quality and consistency, training

and development, security, safety, sanitation, and physical structure.

Specifically:

- Ensuring strict adherence to standards for food quality.

- Demonstrating commitment to cultivating knowledgeable staff members who are proud of our

quality and believe in our concept.

- Ensuring all Health Department regulations are always enforced.

Cost Management and Profitability

The Chef is responsible for generating strong financial performance for the health of the restaurant and the

company. They are ultimately responsible for ensuring that the food and BOH labor costs meet or exceed

budgeted financial goals.

Specifically:

- Working proactively with the General Manager to maximize sales and optimize profits through the

management of food and labor costs.

- Food COGS goal of 28% or less.

- Total Kitchen Labor goal of 11%

- Analyzing weekly costs to ensure proactive management of controllable costs.

- Assuming full responsibility for:

- Monitoring daily BOH labor reports and minimizing overtime.

- Providing a monthly physical inventory

- Maintaining the valuations on your inventory using invoices from vendor

- Purchasing and Receiving

- Monitoring local vendors accordingly.

- Placing effective orders, based on sales, while simultaneously taking advantage of drop size

incentives.

- Proper receiving, rotation, storage, and handling of all food products.

Production

- Taking a hands-on approach and being directly involved in daily production.

- Setting appropriate prep levels (sales versus usage) to ensure fresh product and effective use of

labor, including:

- Daily prep counts.

- Weekly prep totals and weekly prep plans.

- Regular review of Product Mix (P-Mix) information.

Personnel

The Chef is responsible for overseeing all aspects of kitchen staffing and is responsible for the hiring and

scheduling of quality employees to execute the menu successfully and to maintain the smooth flow of

kitchen operations.

Specifically:

- Establishing and maintaining appropriate staffing levels and remaining abreast of any changes that may

impact staffing needs.

- Keeping the GM informed of all staffing needs.

- Ensuring thorough and complete training of all employees, including kitchen operations, knife

safety, proper handling of product, use of chemicals, use of equipment, etc.

- Minimizing employee turnover.

- Providing coaching, mentoring and development to all employees as this is critical for the

success of the restaurant and the company.

- Mentoring, coaching and developing Sous Chef Donald Readington to be an extension of yourself. Sous

development should include; menu engineering, systems development, training systems, vendor

negotiations and kitchen management.

- Providing consistent and frequent feedback to Sous Chef(s) and staff.

- Teaching and coaching staff daily.

- Holding BOH meetings to review specials, menu items and discuss kitchen issues.

- Attending FOH Pre-Meals to review specials, menu items and discuss kitchen issues.

- Producing an accurate forecast

Administration

- Overseeing the creation and implementation of all menus.

- Ensure all menu changes are rolled out according to The Terrace Rooftop Dining procedures

- Ensuring that performance reviews of all BOH employees are completed annually

Facility and Equipment

The Chef is responsible for the daily upkeep of the physical restaurant/kitchen, specifically:

- Providing a daily walk through of the kitchen to determine areas needing attention or repair.

- Maintaining a running punch list of need to have as well as nice to have items which are

handled in a timely fashion as appropriate.

- Planning necessary upgrades in a timely, well thought out way.

- Calling appropriate repair companies

- Keeping The Terrace Leadership informed of all necessary repairs and logging repairs and

Maintenance.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Compensation details: 75 Yearly Salary

PI152e172c56af-26289-39969973

At HORST we offer a variety of benefits including but not limited to:

• Competitive PTO PackagePaid Company Holidays401K Match ProgramMedical, Dental, Vision BenefitsTuition Reimbursement/Assistance Program

Major Areas of Responsibility:

Requirements:

• High School diploma or equivalent. Technical school training a plus.
• 3 years of set-up experience minimum required
• Experience with aerospace products and/or other close tolerance parts is a plus.
• Must be familiar with Fanuc controls.
• Must be able to set and change tools.
• Must be able to use standard gauges and inspection techniques.
• Experience with SPC, inspection documentation, and problem solving is a plus.
• Strong interpersonal and analytical skills.
• Must be able to read and write comments, understand operation sheets/blueprints, specifications, and all applicable company/customer paperwork.
• Must be able to read CNC programs.
• Five plus years of increasingly diverse experience in a machine shop or CNC machining environment

Physical Requirements:

• Ability to push/pull/carry up to 50 lbs.
• Able to stand for up to 8+ hours.

PIaf5bf2804d83-26289-39677110

About GE Aerospace

If you want to do work that really matters among a team of spirited and collaborative individuals, you need to know more about GE Aerospace. We've become a world leader in the design, development and manufacture of advanced aviation technologies including jet engines, components, and integrated systems for commercial and military aircraft. We're a people-first organization that will bring out your best ideas and performance as part of our on-going LEAN transformation. We believe that the world works better when it flies. Do you? If so, come aboard.

Working at our Lynn Facility

Come and elevate your career in a facility that combines a rich tradition of aviation technology with a deep commitment to the future of flight. The GE Aerospace manufacturing site in Lynn designs, produces, assembles, and tests military and commercial aircraft engines and components. With more 2,500 employees and 1.6 million sqft of manufacturing space, we're making a huge contribution to the future of flight. And, considering that very first jet engines were born here in 1942, we clearly are the career home of people who are deeply knowledgeable about building quality engines. What's more, GE Aerospace has invested more than $100 million in our facility in the last five years alone.

By engaging with highly collaborative teams, we're reaching for new Sustainable Aviation Fuel milestones every year. And by encouraging our teams to join us in extensive community service and volunteerism, we're making a difference in all the ways that matter.

Here are just a few of the best reasons you will want to consider us:

• Do work with a real purpose helping to solve the global challenge of how the world flies more sustainably.
• Be a part of a global workforce of diverse backgrounds, perspectives, ideas, and experiences where everyone feels supported and respected.
• Earn merit-based rewards and incentives.
• Free Onsite Parking.
• Set work schedule with no mandatory overtime.
• Work in a climate-controlled building out of the elements.
• Have opportunities for continuous learning and development.

Job Overview:

This is a challenging opportunity that involves complete assembly, disassembly, test set up, adjustment, and inspection of aircraft engines and major components in accordance with assembly, test or engineering instructions, specifications, and drawings. You'll do set-up and operate a variety of standard and specialized tools and a variety of balance machines to perform all types of balancing operations.

The Ideal Candidate:

We are looking for a team player who is looking to help continue our vision of seeing not only our engines take flight, but their careers as well. Utilizing your training or military experience in the field to provide detail-oriented support on aircraft engine assembly and test functions.

Requirements include:

• High School diploma or equivalent.
• FAA Power Plant License; OR 2 years minimum experience aircraft power plant maintenance experience with another company; OR 2 years minimum experience as an aircraft aviation mechanic or equivalent in a branch of the military.
• Relocation assistance available!

Preferred qualifications:

• Strong interpersonal and communication skills.
• Proficient in the use of basic hand and power tools.
• Experience in the use of precision measuring instruments.
• Experience with computers, applications, and keyboarding.

Additional Information:

• If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/hiring process with GE. If you are unable or limited in your ability to apply or interview as a result of your disability, you can request reasonable accommodations by emailing us at .
• Any offer of employment is conditioned upon the successful completion of a background check and drug screen (as applicable).
• You must have the ability to lift, move, and manipulate fixtures and component hardware up to 45 lbs. with or without reasonable accommodations.

Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity, our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward.

The pay for this position is $32/hr. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on 12/31/2026.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a \"Sponsor\"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunities Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Relocation assistance provided: Yes.

[Customer Support / Remote]
- Anywhere in U.S.

/ Up to $20 per hour
- As a Customer Service Rep at Promenade, you will: Provide friendly, efficient, and accurate Tier 1 support to our customers and floral partners via phone and email; Listen to customer inquiries, diagnose issues, and provide helpful solutions; Accurately identify and escalate complex technical issues to our engineering team; Ensure an outstanding experience for every customer by going the extra mile to resolve their concerns; Identify trends and suggest improvements to enhance our support processes and overall user experience...Hiring Immediately >>

Job Summary:

The 2nd Shift Production Supervisor leads a multi-department team of CNC Operators and Set-Up Operators, in a high mix / low volume aerospace component manufacturing environment. This role is expected to balance expertise in set-up and operation of CNC machining for precision tolerance components, along with strong interpersonal skills to motivate the team to work toward common goals and objectives. Key responsibilities include managing the day-to-day priorities for multiple departments, cross-training staff on best practices to meet set-up and production run-times, optimizing processes through the elimination of waste, and leading lean continuous improvement initiatives. As a working supervisor, this role is expected to run production jobs and provide the necessary supervisory management to a small 2nd shift team.

This role is 100% in office at our plant in East Hartford, CT.

At HORST we offer a variety of benefits including but not limited to:

• Competitive PTO Package
• Paid Company Holidays
• 401K Match Program
• Medical, Dental, Vision Benefits
• Tuition Reimbursement/Assistance Program

Essential Job Duties:

• Conduct security, quality and EH&S audits to ensure the safety of employees on the second shift, and compliance with company and customer policies.
• Coordinate time-off requests, with attention to skills matrix, to ensure adequate staffing level across all disciplines of machine centers to meet production needs.
• Motivate team to meet daily, weekly and monthly goals and objectives. Identify waste and non-value-added tasks that interfere with objectives.
• Routinely measure, monitor, and publish the performance of all individuals on the team. Compare results against department standards. Complete periodic performance evaluations, and correct any issues in real time as needed, up to and including, disciplinary actions if needed.
• Host a daily GEMBA walk and serve as the primary conduit for all communications between operators and cross functional teams. Attend production meetings, and quality clinic/MRB meetings as needed. Collaborate with engineering, purchasing, production and sales teams to drive open issues to rapid closure.
• Partner with production control to stage daily and weekly priorities. Ensure jobs are completed on time, and productivity is sustained. Expedite jobs as necessary.
• Set-up and operate CNC machines according to operation sheet instructions. Provide technical support for team.
• Maintain ERP data integrity ensuring job punches match traveler package. Report any discrepancies that could impact job quantity or delivery.
• Develop and author standard work for the operation of production equipment. Coach and train teammates in best practices, enforcing safety, departmental and QMS polices, with the goal of process improvement, reduction in set up time, faster productivity rates, and improved quality.

Experience & Skills:

• Minimum of 10 years progressive career in the manufacturing of precision machined components in a regulated industry such as aerospace or medical. Previous experience in a high mix, low volume shop with an emphasis on lean manufacturing preferred.
• Working knowledge of ISO/AS quality standards, basic OSHA/EHS safety regulations, and a commitment to adherence of company policies.
• Advanced or expert machining skills in 1 or more disciplines. Swiss lathe, multi-axis turning, turning, milling, or grinding. Must be able to independently set-up and operate CNC equipment and provide the necessary training to others on shift.
• Experience leading and managing a small team toward common goals. An effective communicator that can build rapport with a diverse team. Previous team lead experience preferred.
• A willingness to take accountability for self and team, driving and inheriting the collective results of a department or team.
• High degree of urgency to drive operations at full speed. Keen sense of attention to detail to understand how to work with pace, not haste, avoiding careless mistakes.
• Strong understanding of operational metrics such as first past yield, efficiency, WIP aging, on-time-delivery, job cost, scrap rate, etc.
• Strong computer skills especially related to navigating ERP systems, job clocking systems, CAD/CAM software, and Microsoft products such Outlooks, Excel, PowerPoint, etc. Previous experience with EPICOR a plus.

Physical Demands:

Legend

N (Not applicable)

Activity is not applicable to this position

O (Occasionally)

Position requires this activity up to 33% of the time (0-2.5 hours/day)

F (Frequently)

Position requires this activity up to 66% of the time (2.5-5.5 hours/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5+ hours/day)

Lift/Carry 10-30lbs

F

Stand

F

Walk

F

Manually manipulate

F

Squat or kneel

O

Bend

O

Reach above shoulder

O

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The Quality Director is responsible for leading all aspects of the company’s quality management program, including inspection, testing, quality assurance, and continuous improvement over 3 manufacturing sites. This is a hands-on leadership position that requires both strategic oversight and direct involvement in inspection and problem-solving activities on the production floor. The Quality Director ensures that products consistently meet customer requirements, internal standards, and applicable regulatory and industry certifications.

Key Responsibilities:

· Champion and uphold the company’s values, vision, mission and quality policy in all activities.

· Adhere to and help enforce company policies, procedures, and internal control standards.

· Direct and manage all activities within the Quality Department, including Quality Engineers, Inspectors, and Technicians.

· Establish department goals, KPIs, and quality objectives that align with company strategy.

· Develop, coach, and evaluate team members to ensure competence, engagement, and accountability. Lead by example, maintaining a visible and active presence on the production floor.

· Oversee and participate in first article, in-process, and final inspections to verify compliance with specifications and drawings.

· Interpret engineering drawings and specifications, including GD&T.

· Use precision measurement tools (calipers, micrometers, indicators, CMMs, gauges, etc.) to verify part conformance.

· Develop, maintain, and continuously improve inspection plans, work instructions, and sampling procedures.

· Maintain calibration and control of all inspection equipment.

· Manage and maintain the company’s QMS in compliance with ISO9001:2015, ISO 13485:2016 and AS9100D (and/or industry-specific standards).

· Lead internal and external audits, ensuring audit findings are documented, corrected, and closed on time.

· Oversee documentation control, ensuring policies, procedures, and records are current and accurate.

· Prepare and submit quality reports and performance metrics to senior leadership.

· Lead root cause analysis and corrective/preventive actions (CAPA) for nonconformances and customer issues.

· Collaborate with production, engineering, and supply chain teams to resolve quality issues and prevent recurrence.

· Drive initiatives to reduce scrap, rework, and process variation.

· Utilize Lean, Six Sigma, or other quality tools to identify and implement process improvements.

· Serve as the primary point of contact for customer quality concerns, audits, and certifications.

· Investigate and resolve customer complaints with professionalism and urgency.

· Manage supplier quality performance and assist with incoming inspection or supplier corrective actions as needed.

· Collect, analyze, and report key quality performance indicators (defect rates, rework, scrap, returns, etc.).

· Use data to identify trends, recommend improvements, and support operational decision-making.

Qualifications:

· Bachelor’s degree in Engineering, Quality Management, or related technical discipline; equivalent experience considered.

· Minimum 7 years of progressive quality experience in a manufacturing environment, including at least 3 years in a leadership role.

· Strong hands-on inspection skills and understanding of dimensional measurement tools and techniques.

· Proven ability to read and interpret complex blueprints and apply GD&T principles.

· In-depth knowledge of ISO9001:2015, ISO 13485:2016 and AS9100D and quality management systems.

· Experience with corrective actions, root cause analysis, and continuous improvement methodologies.

· Excellent leadership, communication, and team-building skills.

· Proficiency in Microsoft Office and quality software systems (SPC, CMM, or QMS software).

· Demonstrated ability to interact effectively with customers, suppliers, and all levels of internal personnel.

· Experience in plastics, precision machining, or manufacturing for regulated industries.

· Experience with PPAP, FMEA, control plans and other advanced quality planning tools.

Work Environment:

· Work environment includes manufacturing and warehouse settings with exposure to machinery, moderate noise and variable temperatures.

· Must be able to stand and move between production and office areas frequently.

· Hands-on leadership expected.

· May involve standing for long periods, lifting up to 50 lbs, and working near machinery.

Expected Hours of Work:

· This is a full-time position, typically Monday through Friday. While weekend work is rare, occasional weekend activity may be required based on business needs.

Travel:

· 10%

· Possible international travel

Are you a hands-on Quality leader who thrives in high-accountability environments and believes great culture drives great results? We’re looking for a Site Quality Manager to lead all Quality functions at our North Billerica facility and play a key role in shaping performance, compliance, and team development.

If you’re passionate about building strong teams, driving continuous improvement, and ensuring world-class quality standards — this is your opportunity to make a measurable impact.

As the Site Quality Manager, you will:

• Lead and continuously improve our AS9100 / ISO 9001 Quality Management System
• Oversee MRB, NCMRs, CAPAs, SCARs, RMAs, and root cause investigations
• Direct all inspection activities (In-Process, Pre-Mold, Final) including AS9102 First Article Inspections
• Ensure cable and harness assemblies meet IPC-620, J-STD-001, AS9102, and customer requirements
• Review and approve work order packages, C of Cs, and shipment documentation
• Monitor quality metrics, defect trends, and drive Zero Defect initiatives
• Lead internal audits and support customer and certification audits
• Partner cross-functionally with Production, Engineering, Planning, Procurement, and Corporate Quality
• Develop and mentor the Quality team, building capability and accountability at every level
• Serve as the primary customer liaison for quality-related matters

Technical Expertise:

• Strong working knowledge of AS9100 Rev D and ISO 9001
• Experience with AS9102 First Article Inspection
• Familiarity with IPC-620 and J-STD-001 (Space Addendum a plus)
• Deep experience with NCMR, MRB, CAPA/RCCA, and root cause analysis
• Aerospace or military manufacturing background preferred
• Ability to read and interpret engineering drawings, wire lists, and MIL specs
• Experience in build-to-print cable/harness manufacturing is a plus

Leadership & Impact:

• 5+ years in Quality Assurance/Quality Control within manufacturing
• Prior team leadership experience
• Proven track record leading corrective actions to closure
• Experience conducting internal audits under AS9100
• Strong analytical skills with the ability to turn data into actionable insights
• Clear, professional communication with customers and suppliers

This is a high-visibility leadership role in a fast-paced aerospace manufacturing environment where quality is mission-critical.

Role Overview

The Key Account Manager (KAM) is responsible for managing and expanding Pion’s most

strategic customer relationships within the Boston market. This role is central to the

company’s growth strategy and carries meaningful ownership over revenue performance,

account expansion and long-term customer value.

The KAM operates with a high degree of autonomy and accountability, working in a

performance-driven environment where accurate forecasting, structured account

planning, and disciplined execution are essential. This is not a transactional sales role - it

requires strategic thinking, scientific credibility and operational rigor.

Key Responsibilities

Strategic Account Management

 Own and execute comprehensive account plans aligned to company growth targets

 Build deep, multi-level relationships across R&D, Analytical, CMC and Procurement

 Understand customer workflows, strategic priorities, and long-term pipelines

 Position Pion as a long-term partner through value-based, consultative engagement

 Identify expansion opportunities tied to new applications, enhanced products and

evolving customer needs

Sales Execution & Growth

 Deliver against defined revenue and growth objectives for assigned territory

 Manage complex sales cycles involving capital equipment, consumables and

services

 Maintain disciplined pipeline management, opportunity qualification and

forecasting

 Ensure CRM accuracy and timely updates to support operational planning and

leadership visibility

 Set and manage customer expectations around manufacturing schedules, lead

times and delivery constraints

Operational Excellence & Rigor

 Operate with a high level of structure, accountability and follow-through

 Partner closely with Operations, Manufacturing, Applications, and Service to drive

predictable outcomes

 Proactively identify risks and constraints, escalating appropriately and early

 Contribute to continuous improvement of sales processes, tools, and cadence

Customer Advocacy & Internal Collaboration

 Serve as the primary commercial owner for assigned territory accounts

 Coordinate internal resources to ensure successful installations, adoption and

ongoing value realization

 Act as the voice of the customer, providing actionable feedback to Product and

Leadership teams

 Navigate escalations and competitive pressures with professionalism and clarity

Market & Competitive Insight

 Maintain strong awareness of regional market dynamics, competitors and emerging

technologies

 Represent Pion customer meetings, scientific forums and industry events

 Identify high-growth opportunities within pharma, biotech, CDMOs and academic

institutions in the Boston ecosystem

Qualifications & Experience

Required

 Advanced degree in Chemistry, Pharmaceutical Sciences, Engineering or a related

scientific discipline preferred

 5+ years of experience in life sciences sales

 Demonstrated success managing complex, high-value strategic accounts

 Strong understanding of drug development workflows

 Ability to operate e􀆯ectively in a performance-driven, growth-oriented environment

 Strong organizational skills with a track record of operational discipline and

execution

 Willingness to travel regionally and occasionally nationally

Preferred

 Experience selling analytical instrumentation or pharmaceutical enabling

technologies

 Familiarity with capital equipment sales cycles

 MBA or advanced scientific degree

 Experience working cross-functionally within a global organization

What Success Looks Like

 Measurable contribution to Pion’s strategic growth targets

 Strong penetration and expansion within assigned key accounts

 Accurate forecasting and disciplined account management

 High customer trust and long-term partnership development

 Consistent demonstration of operational excellence and accountability

Why Join Pion

 Be part of a respected scientific company entering an exciting new growth phase

 Work with enhanced technologies that are expanding Pion’s impact in drug

development

 Operate in a role where individual performance directly influences company

success

 Collaborate with a knowledgeable, committed team focused on execution and

results

 Competitive compensation, incentive plan and benefits