Engineering Jobs in Irving

We are seeking a UX Designer to design intuitive, user-centered digital experiences across complex platforms. This role will partner closely with product managers, engineers, and cross-functional teams to deliver thoughtful, scalable design solutions that balance business goals with user needs.

Key Responsibilities

• Design end-to-end user experiences including flows, wireframes, and high-fidelity prototypes.
• Translate complex systems, constraints, and requirements into clear and simple user experiences.
• Collaborate closely with product, engineering, and research teams to bring designs into production.
• Advocate for the user throughout the product lifecycle and ensure solutions address real customer needs.
• Contribute to design systems and maintain consistent visual and interaction patterns.
• Facilitate or participate in design workshops, user testing, and stakeholder presentations.

Requirements

• 3+ years of UX/Product Design experience designing complex digital products.
• Experience designing for both B2B and B2C environments.
• Strong portfolio demonstrating shipped products and real-world problem solving.
• Systems-minded designer comfortable working within complex environments and multiple platforms.
• Expertise with modern design and prototyping tools.
• Strong communication skills with the ability to translate complex concepts into simple, clear solutions.
• Experience working in agile product development environments.
• Ability to work on-site in Irving, TX.

Job Title: Vice President, Wireline Engineering

Department: Wireline Engineering

Reports To: Senior Vice President (Engineering)

Employment Status: Full Time, Salary (Exempt)

Primary Location: Irving Texas (On-site)

We will determine salary based on skills and experience in relation to the function of the role, as well as equity to any other employees in the same or similar role.

Job Summary:

The Vice President reports directly to the Senior Vice President. The Vice President will manage and direct the regionally based Engineering Market Directors and engineering staff to provide leadership, management, and technical expertise to complex engineering projects necessary to ensure the Company has the proper operational controls, administrative, and reporting procedures and people systems in place to effectively grow the organization and to meet or exceed the Company and Department financial goals and objectives. The VP will work closely with the executive staff to establish and lead the strategic operational plan and ensure the company continues to provide exceptional services to customers. The VP will be tasked with managing multiple departments, staff, customer accounts, as well as working with other departments within the company to ensure overall company goals are met. Maintain extensive knowledge of the industry, finances and employee output while understanding and striving to meet the company’s strategic goals, mission, values and beliefs. As a partnering principal motivator of change, the VP should be a dynamic leader who is energetic and passionate.

Job Responsibilities (Including, but not limited to):

Leadership and Staff Development:

• Lead department and operations within the telecommunications engineering division.
• Guide, direct, and evaluate the work of management, team leaders and team members.
• Identify, train, and develop leaders within the company, setting them on a path for management.
• Engage with staff and department heads to drive operational improvements; lead, support, and motivate the team while maintaining visibility and accessibility to foster retention and collaboration.
• Spearhead cross-management initiatives to design and deploy scalable systems, processes, and talent infrastructure that support the organization’s rapid-growth objectives.
• Swiftly address unexpected challenges by diagnosing issues and implementing effective solutions.
• Collaborate and partner with Congruex’s Asia Pacific telecommunications operations to ensure staff are well integrated and customer and project expectations are met.
• Direct and mentor managers, team leads, and staff while identifying, training, and developing future leaders to strengthen the organization’s leadership bench.
• Drive staff performance by inspiring and leading a high-impact management team: clearly communicate expectations, plan and monitor outcomes, and support growth through coaching, feedback, and, when necessary, corrective action.
• Foster a safe, engaging, and creative work environment that offers meaningful professional growth and development opportunities for staff.
• Fosters a success-oriented, accountable environment within the Company.
• Establish departmental responsibilities and coordinate functions among departments.
• Implement corrective action plans to solve organizational or departmental problems.
• Coordinate the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes.
• Hold monthly or quarterly one on one meetings with team to establish and review process of goals and objectives (including continuous training) and hold accountable.
• Serve as the primary escalation point for all problems that arise within the department.
• Adheres to all company policies, procedures, standards and safety rules.
• Performs other duties as assigned and directed.

Lead Operational and Financial Success

• Set division, client, and project level business and financial plans.
• Create and implement a strategic plan and execute against overall company goal.
• Establish, analyze, and report key performance indicators, implementing course corrections as market, client, or operational conditions change. Ensure all financial targets are met, including operating income, COGS, revenue, margin, and growth.
• Ensure measurement and effectiveness of all internal and external processes; provide timely, accurate and complete reports on the operating condition of the Company.
• Spearhead the development, communication and implementation of effective growth strategies and processes.
• Present business initiatives and collaborate with executive leadership on strategic planning.
• Analyze operations to assess performance and identify opportunities for cost reduction, program improvements, or policy changes.
• Accomplish financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Provide regular reports and analysis of financial, operational, team performance and industry trend metrics to the executive team.
• Monitor the competitive landscape and attend industry events to stay ahead of emerging initiatives, representing the company at both external and internal engagements.
• Negotiate or approve contracts and agreements with suppliers, distributors, government agencies, and other partners.
• Promotes total client (both internal and external) satisfaction within all operational teams.

Competencies:

LEADING OTHERS

• Inspires others with a compelling vision
• Empowers others to accomplish common goals
• Represents a positive, motivational example for others to emulate in becoming leaders
• Supports others through providing clarity, direction, organization and purpose

GOAL ACHIEVEMENT

• Establishes goals that are relevant, realistic and attainable.
• Identifies and implements required plans and milestones to achieve specific business goals.
• Initiates activity toward goals without unnecessary delay.
• Stays on target to complete goals regardless of obstacles or adverse circumstances.

TEAMWORK

• Discards personal agenda to cooperate with other team members in meeting objectives.
• Contributes positively and productively to team projects.
• Builds and sustains a trust relationship with each member of the team.
• Supports other team members and team decisions.

PROBLEM SOLVING

• Analyzes all data relative to a problem.
• Divides complex issues into simpler components in order to achieve clarity.
• Selects the best options available to solve specific problems.
• Applies all relevant resources to implement suitable solutions.

DEVELOPING OTHERS

• Strongly advocates for the growth and development of others.
• Devotes appropriate time to training, coaching and developing others.
• Understands the implications of varied learning styles and their importance to individual development.
• Regularly follows up and holds others accountable for their performance.

Required Skills & Qualifications:

• Bachelor’s degree (B.A.) in engineering, telecom or business administration is preferred
• 10+ years of job-related experience
• Equivalent combination of education/job experience
• Must be efficient with strong attention to detail.
• Must have strong skills in organization and planning, demonstrated ability to work independently or in a team-oriented environment and exercise sound judgement and problem solving.
• Exceptional written, oral, and interpersonal communication skills; ability to present ideas in business-friendly and user-friendly language.
• Ability to effectively multi-task and prioritize in order to execute tasks in a high-pressure environment, both personally and delegated through staff.
• Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information.
• Ability to read, analyze, and interpret industry journals, financial reports, and legal documents.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Requires the ability to influence others, negotiate outcomes, and articulate action plans to the team as well as internal and external customer groups.
• Strong coaching and mentoring skills - must be effective at providing detailed and specific feedback to staff to equip them to meet identified business goals.
• Must be effective at giving and receiving feedback.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to proficiently use computer software programs and related computer applications, Microsoft Office (Word, Excel, Outlook, PowerPoint) and other industry-specific technology tools used within the organization.
• Willingness to learn additional software applications.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

Primary Role

The Project Director - Design & Construction provides strategic leadership across design-build initiatives, overseeing the fill lifecycle of commercial design-build projects.

This role supports process optimization, ensuring efficient project execution across multiple markets, including scheduling, budgeting, stakeholder management, and driving operational excellence.

Key Responsibilities

• Assist in leading and building design-construction teams
• Foster teamwork and strong inter-company relationships
• Support business development and project capture
• Establish systems to optimize and scale the business
• Track and manage financial performance
• Mitigate risks related to contracts and project scope
• Oversee contract management and installations
• Develop and manage budgets, schedules, and scope changes
• Vet subcontractors and support sales managers
• Ensure compliance with codes and regulations
• Prepare and negotiate contracts and schedules
• Identify and manage project changes and issue

Other Duties Include

• Drive continuous improvement
• Evaluate and implement new technology tools

Qualifications

• Certifications/Designations: AIA, PE, RA
• Ability to obtain contractor licenses in multiple states
• Ability to obtain a security clearance

Education/Experience

• Degree in Construction Management, Engineering, or Architecture required
• 10+ years in commercial construction project management or leadership, with experience across diverse project types and sizes, ideally in North America and other international locations
• Experience in permitting, estimating, budgeting, scheduling, and team management
• Proficiency in technology tools for productivity (BIM, Revit, estimating tools)

Competencies Required

• Strong background in Design services and Architecture
• Extensive experience in Construction Management and Project Management

Personal Attributes

• Positive attitude, team player, organized, independent, detail-oriented

Desired Behaviors

• Make fact-based decisions having done the hard work of obtaining actual data
• Leaders who are visible, accessible, and provide coaching to encourage lifelong training and learning
• Foster teamwork and functional diversity in order to achieve the best solutions
• Employees who take ownership, speak up immediately, respond quickly, escalate if needed, and think like an owner
• Drive continuous improvement through personal initiative and innovation
• Learn from failures in a positive/structured way… focusing on process and other improvements going forward
• Clearly define goals and objectives through KPI’s that are consistent with company-wide priorities
• Achieve results by consistently meeting our commitments
• Focus on what’s important to our customers (internal or external)
• Develop a culture of celebrating our successes… customer wins, improvements and demonstrated good behavior

Special Requirements

• Pass background checks and qualify for security clearance
• Able to travel globally as required

Lead Engineer – POS Foundation

Hybrid role in Irving/TX that requires 3 days in the office

We’re seeking a Lead Engineer with deep technical experience in Oracle Xstore (POS & Back Office) and a passion for creating robust, maintainable, scalable retail store foundations. In this role, you will lead the design and modernization of our POS platform - driving Xstore version upgrades, enhancing configuration frameworks, improving observability and operational excellence, ensuring global compliance, and strengthening system resilience.

You’ll serve as a technical leader, partnering with Architecture, Security, Infrastructure, Operations, Field Support, and Vendor teams to deliver high‑impact foundational improvements that reduce downtime, improve performance, and create a long-term, sustainable POS ecosystem. This position is ideal for engineers who thrive in fast‑paced retail environments, enjoy solving complex technical challenges, and can deliver high‑quality solutions that support thousands of store associates and customers.

Responsibilities

Core Platform Engineering & Modernization

• Lead Oracle Xstore development, enhancements, and lifecycle management—focusing on stability, maintainability, and scalability.
• Drive major version upgrades, patching cycles, dependency modernization, and technical debt reduction with structured rollout plans.
• Expand and optimize configuration management: store-specific overrides, tenancy handling, global/local variance, and dynamic configuration models.
• Architect and implement core services, frameworks, and extension points that other teams can build on.

Compliance, Reliability & Global Expansion

• Implement country‑specific compliance requirements—fiscalization, tax rules, receipt specifications, privacy mandates, and transaction standards.
• Work cross-functionally to ensure adherence to local regulations, certification requirements, and retail compliance frameworks.
• Improve platform-level resiliency, startup health, and recovery processes

Observability & Operational Excellence

• Enhance and standardize observability across the entire POS landscape—logs, metrics, traces, health checks, dashboards, and alerting.
• Champion operational efficiency by designing better troubleshooting tools, diagnostics, self-healing mechanisms, and automated monitoring.
• Lead incident response and postmortems, reducing MTTR and improving fleet-wide reliability.

Collaboration & Leadership

• Provide technical leadership and mentorship for engineers across POS teams.
• Drive architectural discussions, propose foundational improvements, and establish engineering best practices.
• Guide cross-team initiatives and represent the POS Foundation in design reviews, rollout planning, and vendor interactions.

Minimum Requirements:

• 7+ years of engineering experience with a strong emphasis on Oracle Xstore (POS and Back Office), including customizations and environment management.
• Proven experience performing Xstore upgrades, patching, platform migrations, and architectural modernization.
• Deep understanding of retail store POS operations, system flows, configuration frameworks, and store-level constraints.
• Strong proficiency in Java (Xstore), RESTful services, integrations, and patterns for large-scale distributed retail systems.
• Experience building or evolving observability: logging pipelines, telemetry standards, dashboards, alerting, and health checks.
• Demonstrated ability to lead large technical initiatives with multiple stakeholders.
• Excellent communication skills and an ability to work cross-functionally with Ops, Security, Infrastructure, and Field teams.

Preferred Requirements:

• Experience supporting international POS deployments involving fiscalization, tax rules, receipt formats, and local compliance frameworks.
• Strong understanding of store networking fundamentals, deployment patterns, and offline/failover strategies.
• Exposure to performance tuning, startup optimization, service orchestration, and large-scale rollout management.
• Experience with automation (PowerShell, Bash, Python) for builds, deployments, and diagnostics.
• Previous work modernizing legacy retail platforms or designing foundational frameworks.

EEO Statement:

Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Benefits & Perks:

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Primary Role

The Assistant Director - Construction & Architectural Design serves as the backup and second-in-command to the Director - Construction & Architectural Design, while directly managing commercial design-build projects.

This role supports team leadership and process optimization, ensuring efficient project execution across multiple markets, including scheduling, budgeting, stakeholder management, and driving operational excellence.

Key Responsibilities

• Assist in leading and building design-construction teams
• Foster teamwork and strong inter-company relationships
• Support business development and project capture
• Establish systems to optimize and scale the business
• Track and manage financial performance
• Mitigate risks related to contracts and project scope
• Oversee contract management and installations
• Develop and manage budgets, schedules, and scope changes
• Vet subcontractors and support sales managers
• Ensure compliance with codes and regulations
• Prepare and negotiate contracts and schedules
• Identify and manage project changes and issue

Other Duties Include

• Drive continuous improvement
• Evaluate and implement new technology tools

Qualifications

• Certifications/Designations: AIA, PE, RA
• Ability to obtain contractor licenses in multiple states
• Ability to obtain a security clearance

Education/Experience

• Degree in Construction Management, Engineering, or Architecture required
• 10+ years in commercial construction project management or leadership, with experience across diverse project types and sizes, ideally in North America and other international locations
• Experience in permitting, estimating, budgeting, scheduling, and team management
• Proficiency in technology tools for productivity (BIM, Revit, estimating tools)

Competencies Required

• Strong background in Design services and Architecture
• Extensive experience in Construction Management and Project Management

Personal Attributes

• Positive attitude, team player, organized, independent, detail-oriented

Desired Behaviors

• Make fact-based decisions having done the hard work of obtaining actual data
• Leaders who are visible, accessible, and provide coaching to encourage lifelong training and learning
• Foster teamwork and functional diversity in order to achieve the best solutions
• Employees who take ownership, speak up immediately, respond quickly, escalate if needed, and think like an owner
• Drive continuous improvement through personal initiative and innovation
• Learn from failures in a positive/structured way... focusing on process and other improvements going forward
• Clearly define goals and objectives through KPI's that are consistent with company-wide priorities
• Achieve results by consistently meeting our commitments
• Focus on what's important to our customers (internal or external)
• Develop a culture of celebrating our successes... customer wins, improvements and demonstrated good behavior

Special Requirements

• Pass background checks and qualify for security clearance
• Able to travel globally as required

Title: Senior Splunk Enterprise Security Engineer

Duration: Long term

Location: Irving ,TX

(ONLY W2)

Job Description:

Key Responsibilities

• Lead end-to-end administration of Splunk Enterprise Security in AWS/Azure/GCP
• Perform capacity planning, performance tuning, and platform upgrades
• Manage indexers, search heads, forwarders, deployment servers, and clustering
• Develop and optimize correlation searches, notable events, dashboards, and workflows
• Implement risk-based alerting, asset & identity correlation, and threat intelligence integrations
• Onboard new log sources and ensure CIM compliance
• Monitor platform health (search performance, indexing, license usage, forwarder connectivity)
• Support PCI DSS, SOX, and NIST CSF reporting and audit requirements
• Create runbooks, SOPs, and operational documentation
• Act as escalation point for complex Splunk issues and support incident response
• Evaluate Splunk apps, add-ons, and SOAR integrations
• Automate deployments using Terraform, Ansible, Python, Bash, or PowerShell

Required Skills & Experience

• 5+ years of hands-on Splunk administration with strong Splunk ES experience
• Active Splunk Enterprise Certified Admin and/or Splunk ES Certified Admin
• Experience managing Splunk in cloud environments (AWS, Azure, or GCP)
• Strong SPL (stats, lookups, macros, data models)
• Deep knowledge of SIEM operations, log management, and event correlation
• Experience with Splunk infrastructure components (indexers, search heads, forwarders, clustering)
• Knowledge of PCI DSS, SOX, and NIST CSF frameworks
• Strong communication and stakeholder collaboration skills

Preferred Qualifications

• Experience in large-scale retail or high-transaction environments
• Familiarity with Splunk SOAR (Phantom)
• Background in SOC operations, detection engineering, or threat hunting
• Certifications: CISSP, GCIA, GCIH, AWS Security Specialty, AZ-500
• Experience with Infrastructure as Code for Splunk deployments

ikon Technologies is an innovative solutions provider for the automobile industry. We strive to be the trusted partner of franchise dealers by providing reliable, user-friendly, connected car applications and services to help save time, enhance profit, and build lasting relationships with customers. Our commitment to provide the unwavering support and the highest quality solutions on the market which sets us apart.

Ikon Technologies is seeking a Technical Product Manager to lead our B2B2C AI-driven platform, Smart Marketing — a multi-tenant messaging and lifecycle engagement system serving hundreds of independently operated dealerships.

This is not a traditional marketing role. This is a platform ownership role responsible for building and scaling messaging infrastructure across SMS, Apple Business Messages, in-app channels (mobile and web), lifecycle automation, and retention-based offers.

The ideal candidate has experience building SaaS platforms in multi-tenant environments and can translate messaging systems, automation workflows, APIs, and compliance requirements into scalable product architecture that drives measurable revenue impact.

Responsibilities

• Own and execute the product roadmap for Smart Marketing, aligning platform capabilities with company growth objectives
• Design and scale messaging orchestration across SMS, Apple Business Messages, and in-app communication channels
• Partner with engineering to define APIs, event-driven triggers, data pipelines, and multi-tenant configuration frameworks
• Implement opt-in governance, suppression logic, and compliance controls (including TCPA and channel-level consent)
• Build and manage a structured Template Library for dealership lifecycle communications, including service reminders, OEM maintenance triggers, appointment confirmations, offers, warranty notifications, and post-service follow-ups
• Convert high-performing campaigns into reusable, scalable system templates with governance standards
• Drive measurable improvements across the retention funnel (Response → Appointment → Service Completion → RO Revenue)
• Define experimentation frameworks, A/B testing protocols, and performance dashboards to optimize conversion and retention
• Partner cross-functionally with finance, operations, engineering, legal, and design teams to align messaging strategy with scheduling, loyalty, and service workflows
• Lead product readiness and expansion of Apple Business Messages and additional strategic communication channels

Qualifications

• 5–8+ years of Product Management experience within SaaS, platform, or lifecycle engagement environments
• Proven experience building messaging, CRM, notification, or automation-based systems
• Strong systems thinking across APIs, automation workflows, event-driven architecture, and data modeling
• Experience operating in multi-tenant or B2B2C product environments
• Strong analytical mindset with experience in funnel metrics, experimentation, retention analytics, and performance measurement
• Demonstrated ability to lead cross-functional execution across engineering, design, data, compliance, and operations
• Experience with messaging platforms such as Apple Business Messages, Twilio, RCS, WhatsApp, or similar is preferred
• Experience in automotive, fintech, regulated communications, or high-compliance environments is a plus

Role: DLP Platform Engineer

Irving, TX - Onsite

Required Qualifications

• Bachelor's degree in Computer Science, Cybersecurity, or a related discipline is required; alternatively, four years of cybersecurity experience along with an active CISSP or CISM certification will also be considered.

• 5+ years of progressive experience in data loss prevention, data protection, or a closely related security engineering discipline.

• Hands-on experience engineering and administering Microsoft Purview DLP (or legacy Microsoft 365 DLP / Microsoft Information Protection).

• Strong expertise in DLP policy design, tuning, and false positive reduction across endpoint, network, and cloud DLP channels.

• Practical experience with data classification frameworks, sensitive information types, and automated labeling in a Microsoft 365 environment.

• Experience integrating DLP platforms with SIEM solutions and ITSM tools such as ServiceNow.

• Excellent analytical and troubleshooting skills with the ability to diagnose complex policy behavior and platform issues.

• Strong communication skills with the ability to translate data protection concepts for technical and non-technical stakeholders. Preferred Qualifications

• CDPSE (Certified Data Privacy Solutions Engineer), Microsoft SC-400 (Information Protection Administrator Associate) certification, AZ-500 (Azure Security Engineer).

• Experience in large-scale retail, convenience store, fuel, or payment processing environments.

• Familiarity with PCI DSS, state privacy regulations, or other data protection compliance frameworks.

Engineering Recruiter

Vertex is a recruiting firm that focuses on recruiting highly technical professionals. Our goal is always to provide the most qualified candidates to our clients, but we don't just stop there. We believe it is imperative to provide our candidates with an experience unlike anything they have ever encountered with another recruiter. Our overall approach with both our clients and candidates is to look at our partnership through a consultative lens. We truly seek to understand and in doing so, we're able to decipher how to best utilize our expertise to positively impact their specific need. We desire that both our clients and candidates view us as credible and trusted advisors which will, in turn, allow us to be advocates on their behalf.

Because we pride ourselves on being an Advocacy-based Recruiting Firm, we believe that recruiting for our firm is fun and unique as compared to organizations that are focused solely on activity numbers. Our goal is to be a vehicle to provide our employees with the best training, tools, and information possible. In doing so, our employees will be better equipped to serve both our candidates and clients. When we accomplish these things together as a team, our professional and personal goals are positively impacted.

Successful Recruiter Traits

• Display the ability to use cold calling, social media, Boolean searches, networking, etc., to find the strongest and most-qualified individuals
• Must be able to stay organized and structured to manage daily, weekly, and monthly tasks as they relate to managing the candidates in your network
• Show the aptitude to connect how candidates could be a fit for one of our clients, even if there is no immediate position available
• When approaching new markets, must be able to Act/Learn/Adjust based on the circumstances you encounter.
• Must be able to take a consultative approach to clearly communicate expectations and outline the procedures and processes to ensure a high-level of trust and credibility
• Must be professional and courteous at all times
• Maintain a problem-solver mindset derived from a passion to learn.
• Be able to always lead with positivity.
• Treat all candidates with the same level of service, no matter if we have an opening for them or not
• Previous recruiting/staffing experience is preferred.

Compensation will be base, plus commission, with the overall earning potential based upon experience, skill, and demonstrated results.

Company Description

Our company is a specialized group of talented team members that puts people first. We create opportunities, engineer meaningful connections, and transform industries through the services we offer. We are guided by integrity and empathy to strategically serve our clients with industry expertise. Our results allow our clients to thrive!

Job Title: Engineer - Product Engineer L2

Employment Type: Permanent Employee

Start: January 2026

Workplace Type: Onsite

Location: Grapevine, TX

** Please note this position requires US Citizenship or GC status. Visa sponsorship is unavailable at this time.

Summary:

The Engineer will provide technical support to production to overcome daily challenges. Engineer will also use procedures and instructions to initiate the analysis process when product failure occurs. Investigations and researched for root causes with analysis documented, recorded, and communicated internally and provide solution. Engineer may contact Client Company for any quality escalations. Responsible for first level failure analysis on Customer Products.

Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.

Responsibilities Include but not limited:

• Have appropriate knowledge with the various systems including but not limited to Windows, Android, CMD and Linux tools, and procedures used in Production for Repair and failure analysis.
• Help Team to setup repair line including Tools and ESD grounding.
• Skilled in communication, problem solving, and applying experience and expertise.
• Identify optimum analytical approaches critical to problems.
• Requires communication with local and overseas team via emails and conference calls.
• Prepare parts and components for Factory team second level failure analysis.
• Work inside customer lab.
• Other duties as assigned.

Team Leadership 10% of Job

• Responsible for maintaining a positive work environment while supporting the companys culture.
• Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.
• Maintains and strengthens internal, external customer, and supplier relationships. Communicates and works well with all business partners.
• Ensures inventory management and merchandise allocation flows product through the warehouse in the most cost efficient and productive manner.

Qualifications:

Education and/or Experience

• Minimum Associate degree in product design, mechanical, electronic or computer engineering or 3+ years of equivalent experience as FA engineer for computing devices.
• Hands on Experience in hardware assembly and disassembly on computing devices

Essential Skills but not Limited:

• Requires excellent written and oral communication skills.
• Must have strong Office suite knowledge (excel, word etc.).
• Requires moderate knowledge of UEFI, WINPE, CMD, Batch files, SDK, ADK, Configuration files such as ini.
• Effectively communicate concepts and solutions with various levels of the organization.
• Effectively liaison between Company and Client.
• Must be able to work cross-functionally with minimal supervision.
• Requires strong analytical and statistical skills.
• Requires flexibility to work overtime for special projects or business supports.

Competencies:

• Shows determination to achieve excellent results
• Finds better ways
• Demands top performance
• Inspires commitment

Working Conditions

Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement. Requires the physical ability to lift 25 pounds.