Engineering Jobs in Gulf Stream, FL

The Art of Practice: The Gold Coast Legacy

General Dermatology | Boca Raton & Deerfield Beach, Florida

In the world of clinical medicine, certain locations carry a pedigree of their own. AQUA Dermatology —the Southeast’s most distinguished dermatology collective—invites a physician of exceptional caliber to command a premier presence in Boca Raton and Deerfield Beach. This is a "White Glove" opportunity to join a practice where clinical mastery meets the absolute pinnacle of South Florida’s affluent coastal lifestyle.

The Canvas: Dual-Market Eminence

Positioned within the heart of Florida’s "Gold Coast," this role allows you to bridge two of the state’s most sophisticated patient demographics. You are not just filling a vacancy; you are inheriting a sanctuary of dermatological excellence.

• Immediate Market Dominance: Step into a high-cap, high-demand environment with an established patient base that prizes longevity and elite-level care.

• Architectural Excellence: Practice within state-of-the-art clinical environments designed with high-aesthetic precision and the latest diagnostic technology.

• The "White-Glove" Support Ecosystem: Our physicians are supported by a bespoke administrative engine—handling specialized billing, elite marketing, and HR—allowing you to dedicate your life’s work entirely to the patient.

• Clinical Sovereignty: Experience a culture that honors your medical intuition. You provide the clinical artistry; we provide the canvas and the tools.

A Day in the Life: Coastal Grandeur & Professional Grace

Your morning begins with the soft Atlantic breeze and a view of the golden shoreline, perhaps a serene morning walk along Deerfield’s renowned pier or a coffee in the Mediterranean-inspired heart of Mizner Park before arriving at your clinic. Supported by an elite clinical team that anticipates your every move, your day is one of high impact and profound clinical reward, treating a discerning, health-conscious patient base. After a productive morning of clinical mastery, you might enjoy a lunch in the cosmopolitan center of Boca Raton, where the energy is both vibrant and refined. Because we prioritize your personal equilibrium, your workday ends with the afternoon sun still high—leaving you ample time to enjoy a round of golf on a championship course, navigate the scenic intracoastal by boat, or indulge in a world-class culinary experience. Here, your profession is a passion, and your lifestyle is a masterpiece.

A Bespoke Professional Portfolio

We provide a compensation and lifestyle suite curated for the discerning clinician:

• Monetary Mastery: A highly competitive compensation structure featuring an aggressive base and uncapped, transparent production.

• Personal Equilibrium: Bespoke, flexible scheduling tailored to support a sophisticated work-life integration in paradise.

• Professional Pedigree: Access to a fraternity of elite specialists, unrivaled CME resources, and leadership pathways within the Southeast's largest network.

• Comprehensive Wealth: Executive benefits including a concierge relocation suite, 401(k) mastery, and elite health coverage.

The Setting: The Pinnacle of South Florida Living

Boca Raton and Deerfield Beach offer a world-class experience beyond measure, providing a perfect blend of luxury, coastal serenity, and family-friendly sophistication.

• The Lifestyle: Access to miles of pristine golden beaches, lush parks, and elite private golf courses.

• Urban Sophistication: From the upscale shopping at Boca Town Center to the vibrant dining scene of Deerfield’s beachfront, the lifestyle is unparalleled.

• The Gateway: Effortless regional connectivity via the Brightline, I-95, and quick access to major international airports.

The Candidate

This position is reserved for a Board-Certified/Board-Eligible Dermatologist who carries themselves with professional grace and clinical rigor. You are a clinician who understands that in a market of this caliber, the patient experience is as vital as the clinical outcome.

A Confidential Inquiry

A move of this magnitude deserves personal attention and total discretion. Discover why the nation’s most elite physicians are choosing the AQUA standard.

Direct & Confidential Inquiries:

Rebecca Sale Cell Phone: 9 Email:

OZ – Databricks Architect/ Senior Data Engineer

Note: Only applications from U.S. citizens or lawful permanent residents (Green Card Holders) will be considered.

We believe work should be innately rewarding and a team-building venture. Working with our teammates and clients should be an enjoyable journey where we can learn, grow as professionals, and achieve amazing results. Our core values revolve around this philosophy. We are relentlessly committed to helping our clients achieve their business goals, leapfrog the competition, and become leaders in their industry. What drives us forward is the culture of creativity combined with a disciplined approach, passion for learning & innovation, and a ‘can-do’ attitude!

What We're Looking For:

We are seeking a highly experienced Databricks professional with deep expertise in data engineering, distributed computing, and cloud-based data platforms. The ideal candidate is both an architect and a hands-on engineer who can design scalable data solutions while actively contributing to development, optimization, and deployment.

This role requires strong technical leadership, a deep understanding of modern data architectures, and the ability to implement best practices in DataOps, performance optimization, and data governance.

Experience with modern AI/GenAI-enabled data platforms and real-time data processing environments is highly desirable.

Position Overview:

The Databricks Senior Data Engineer will play a critical role in designing, implementing, and optimizing enterprise-scale data platforms using the Databricks Lakehouse architecture. This role combines architecture leadership with hands-on engineering, focusing on building scalable, secure, and high-performance data pipelines and platforms. The ideal candidate will establish coding standards, define data architecture frameworks such as the Medallion Architecture, and guide the end-to-end development lifecycle of modern data solutions.

This individual will collaborate with cross-functional stakeholders, including data engineers, BI developers, analysts, and business leaders, to deliver robust data platforms that enable advanced analytics, reporting, and AI-driven decision-making.

Key Responsibilities:

• Architecture & Design: Architect and design scalable, reliable data platforms and complex ETL/ELT and streaming workflows for the Databricks Lakehouse Platform (Delta Lake, Spark).
• Hands-On Development: Write, test, and optimize code in Python, PySpark, and SQL for data ingestion, transformation, and processing.
• DataOps & Automation: Implement CI/CD, monitoring, and automation (e.g., with Azure DevOps, DBX) for data pipelines.
• Stakeholder Collaboration: Work with BI developers, analysts, and business users to define requirements and deliver data-driven solutions.
• Performance Optimization: Tune delta tables, Spark jobs, and SQL queries for maximum efficiency and scalability.
• GenAI Applications Development: It is a big plus to have experience in GenAI application development

Requirements:

• 8+ years of experience in data engineering, with strong hands-on expertise in Databricks and Apache Spark.
• Proven experience designing and implementing scalable ETL/ELT pipelines in cloud environments.
• Strong programming skills in Python and SQL; experience with PySpark required.
• Hands-on experience with Databricks Lakehouse, Delta Lake, and distributed data processing.
• Experience working with cloud platforms such as Microsoft Azure, AWS, or GCP (Azure preferred).
• Experience with CI/CD pipelines, Git, and DevOps practices for data engineering.
• Strong understanding of data architecture, data modeling, and performance optimization.
• Experience working with cross-functional teams to deliver enterprise data solutions.
• Tackles complex data challenges, ensuring data quality and reliable delivery.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Experience designing enterprise-scale data platforms and modern data architectures.
• Experience with data integration tools such as Azure Data Factory or similar platforms.
• Familiarity with cloud data warehouses such as Databricks, Snowflake, or Azure Fabric.
• Experience supporting analytics, reporting, or AI/ML workloads is highly desirable.
• Databricks, Azure, or cloud certifications are preferred.
• Strong problem-solving, communication, and technical leadership skills.

Technical Proficiency in:

• Databricks, Apache Spark, PySpark, Delta Lake
• Python, SQL, Scala (preferred)
• Cloud platforms: Azure (preferred), AWS, or GCP
• Azure Data Factory, Kafka, and modern data integration tools
• Data warehousing: Databricks, Snowflake, or Azure Fabric
• DevOps tools: Git, Azure DevOps, CI/CD pipelines
• Data architecture, ETL/ELT design, and performance optimization

What You’re Looking For:

Join a fast-growing organization that thrives on innovation and collaboration. You’ll work alongside talented, motivated colleagues in a global environment, helping clients solve their most critical business challenges. At OZ, your contributions matter – you’ll have the chance to be a key player in our growth and success. If you’re driven, bold, and eager to push boundaries, we invite you to join a company where you can truly make a difference.

About Us:

OZ is a 28-year-old global technology consulting, services, and solutions leader specializing in creating business-focused solutions for our clients by leveraging disruptive digital technologies and innovation.

OZ is committed to creating a continuum between work and life by allowing people to work remotely. We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our work style within an incredible culture. We’ll give you the tools you need to succeed so you can grow and develop with us and become part of a team that lives by its core values.

We are Hiring! Coastal Numerical Modeler Position Opening

Coastal Protection Engineering LLC (CPE), a multidisciplined coastal consulting firm with a national presence and a growing coastal engineering practice, is seeking a Coastal Numerical Modeler to join our Boca Raton, FL office. This position offers exceptional growth and career development opportunities for a motivated professional passionate about coastal modeling and engineering. The successful candidate will work closely with our team of experienced coastal engineers and scientists on numerical modeling studies of coastal processes, including beach and dune restoration, inlet management, coastal resiliency, and coastal flooding projects throughout the U.S.

Responsibilities

• Perform numerical modeling in support of coastal processes (Waves, flows, sediment transport, coastal morphology change) in support of coastal engineering projects such as beach dune and marsh restoration, coastal structures, inlet management, coastal resiliency and coastal flooding.
• Coordinate and establish effective working relationships with team members, project managers, and clients.
• Conduct numerical modeling studies from start to finish including pre-processing data, creating modeling grids, developing and implement boundary conditions, conducting numerical model calibration, project scenario simulations, post processing results, creation of modeling graphics and videos and preparation of final deliverables including technical report and power point presentations.
• Participate in project decisions regarding numerical modeling scope and scheduling.
• Prepare various project documents including reports, technical memorandums and technical papers to be published in specialized journals.

Minimum Qualifications

• Bachelor’s and master’s degree in Coastal Engineering, Ocean Engineering, Oceanography or related fields.
• Minimum of 2 years’ experience with numerical modeling of coastal and estuarine systems, including coastal hydrodynamics, sediment transport, and morphology change, utilizing Delft3D and XBeach modelling suites.
• Experience with Matlab programming, specifically development of pre- and post-processing scripts for Delft3D applications.
• Experience with wave and tide schematization for long-term morphology change simulations of beaches and inlets.
• Willingness and availability to travel to other offices and client sites on occasion.
• Strong background in coastal processes.
• Proficient English communication skills (oral and written).
• Be able to legally work in the USA.

Additional Desired Qualifications

The following additional qualifications are not mandatory but will be viewed favorably:

• Experience with other coastal numerical model software such as the SMC (USACE), SMS (IHE-Cantabria), Genesis, SBEACH, C-Shore, Bouss2D, Beach-Fx, Fun Wave, Mike21, Litpack, ADCIRC, SLOSH, HEC-2, HEC-HMS, HEC-RAS, SWMM/XPSWMM.
• Experience with other programming languages such as Python and C++.
• Experience with CAD and GIS.
• Experience with stormwater hydrology and hydrologic modeling.
• Experience modeling coastal flooding.
• Experience with operational forecasts and real time data assimilation by models.
• Experience with metocean data collection in the field.
• Experience preparing project scope and fee proposals
• Publications Coastal Engineering Journals and Presentation in National and International Coastal Conferences.

What We Offer

This is a full-time, exempt salaried position. Salary will be commensurate with experience. CPE offers a competitive benefits package, including:

• 100% employer-paid health insurance for employees
• A generous 401(k) retirement plan
• Supportive, collaborative environment in a fully sustainable office building located near pristine beaches and A-rated schools.
• A unique opportunity to learn with our experienced coastal team, develop your technical and professional skills, and grow your career while working on interesting coastal engineering projects.

Equal EmploymentOpportunity

Coastal Protection Engineering is proud to be an equal opportunity employer and we ensure nondiscrimination in all programs and activities in accordance with Title VI and VII of the Civil Rights Act of 1964. We encourage talented, qualified employees to apply regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law.

Senior Site Development Engineer

Boca Raton, FL (On-Site)

Permanent Position

Our client, a privately backed commercial development firm, is seeking a Senior Site Development Engineer to lead civil coordination across high-profile retail and multi-family developments.

This individual will serve as the internal technical lead for land development matters.

Responsibilities:

• Oversee site layout and infrastructure planning
• Direct stormwater management strategy and review
• Manage consultant relationships and deliverables
• Navigate permitting and entitlement processes
• Work closely with municipalities and regulatory agencies

Qualifications:

• Significant experience in commercial land development
• Background in Mid-Atlantic and Southeast markets
• Strong knowledge of construction documentation
• Bachelor’s in Civil Engineering
• PE license or path toward licensure preferred

Senior Electrical Estimator – Boca Raton, FL

Location: Boca Raton, Florida

Employment Type: Full-Time | Exempt

We are seeking an experienced Senior Electrical Estimator to provide pre-construction electrical cost estimates for large, complex projects across commercial, institutional, hospitality, and light industrial sectors. This role is ideal for someone who combines technical expertise with strong communication skills and a passion for delivering accurate, high-quality work in a fast-paced environment.

Key Responsibilities

• Prepare detailed electrical cost estimates and conceptual budgets for large-scale commercial and industrial projects
• Review drawings, specifications, and project documents to define scope and ensure compliance with client requirements
• Develop design-build and plan-spec bids for institutional, retail, and mid/high-rise projects
• Perform quantity takeoffs, evaluate design documents, and analyze constructability and cost impacts
• Solicit and evaluate subcontractor and supplier pricing to produce competitive, comprehensive proposals
• Develop project budgets, cost codes, and technical proposals including scope of work and execution plans
• Meet with clients and contractors to review bids, present proposals, and discuss project feasibility
• Maintain a thorough understanding of current NEC and local electrical codes

Qualifications

• Bachelor’s degree in construction management, engineering, or a related field (or equivalent experience)
• 5–7 years of experience estimating complex commercial or industrial electrical projects
• Proficiency with estimating software such as Accubid or similar platforms
• Journeyman or Master Electrician license preferred
• Strong background in preconstruction and design-build estimating
• Ability to interpret architectural, electrical, and mechanical drawings
• Excellent written and verbal communication skills with a focus on client service and accuracy

Why This Opportunity Stands Out

• Join a professional, growth-focused organization committed to technical excellence and quality craftsmanship
• Work on challenging, large-scale projects that make a measurable impact
• Collaborative, team-oriented culture that supports innovation and continuous learning

If you are an experienced estimator who takes pride in precision, problem-solving, and driving project success from concept to completion, we’d love to connect.

Apply today to take the next step in your estimating career.

#ElectricalEstimator #SeniorEstimator #ConstructionJobs #ElectricalConstruction #CommercialConstruction #BocaRatonJobs #NowHiring #EstimatorJobs #ConstructionCareers #Preconstruction #DesignBuild

Now Hiring: Contracts Administrator – Construction

We are seeking a detail-oriented Contracts Administrator to support the preparation, review, and administration of contract documents for active construction projects. This role plays a critical part in managing contractual risk, ensuring compliance, and supporting project and executive teams throughout the project lifecycle. The ideal candidate has strong contract knowledge, excellent communication skills, and experience working in or alongside the construction industry.

Position Summary

The Contracts Administrator assists with reviewing bid documents, contracts, subcontracts, insurance and bonding requirements, and other project-related agreements. This position works closely with Operations, Project Managers, Executives, and Cost Engineering to identify risks, track contractual obligations, and maintain accurate documentation.

Qualifications

• Associate’s Degree in a related field required; coursework in Business Law is a plus
• 3–5 years of experience in contract preparation and administration
• Construction industry experience preferred
• Strong business acumen with exceptional attention to detail and accuracy
• Excellent written, verbal, reading comprehension, and editing skills
• Highly organized, efficient, and able to multitask and meet deadlines
• Ability to maintain confidentiality and exercise discretion at all times
• Proficient in Microsoft Word and Excel; Adobe tools and document editing experience required
• Strong problem-solving skills with the ability to identify and resolve issues quickly

Key Responsibilities

• Review bid and contract documents prior to RFP or proposal submission, including:
• Contract terms and general conditions
• Owner direct purchase and sales tax exemption requirements
• Insurance and wrap-up programs (OCIP/CCIP)
• Bonding requirements
• Certified payroll, prevailing wage, and Davis-Bacon requirements
• Credit investigations and project risk assessments
• Perform initial contract reviews and identify potential risks or unfavorable terms
• Compile and communicate contract comments to Operations, Project Managers, and Cost Engineering
• Maintain documentation of all contract markups and approvals
• Organize, attend, and document internal contract review meetings
• Coordinate bonds and insurance certificates as required
• Track execution status of contracts and follow up on outstanding agreements
• Manage subcontract preparation, execution, tracking, and documentation
• Provide administrative support to corporate officers as needed
• Interface with executives to assist with fleet program management
• Perform other related duties as assigned

Supervisory Responsibility

• None

Physical Requirements

• Primarily sedentary office role
• Occasional lifting of files or office materials up to 20 pounds
• Ability to file, bend, stand, and use standard office equipment

Equal Opportunity Employer

We are an Equal Opportunity and Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected status.

If you thrive in a fast-paced construction environment and enjoy contract analysis, organization, and collaboration, we encourage you to apply.

Civil Engineer – Land Development

Boca Raton, Florida (On-Site)

Full-Time | Permanent

A privately held commercial real estate development group is seeking a Civil Engineer to support its expanding portfolio of retail and mixed-use projects across the Mid-Atlantic and Southeastern U.S.

This role offers the opportunity to work directly with ownership and senior leadership, playing a key role in managing site development from concept through construction.

Key Responsibilities:

• Coordinate site planning and infrastructure design efforts
• Review and manage civil engineering consultants
• Oversee stormwater management design and permitting
• Support due diligence, entitlement, and development phases
• Ensure compliance with municipal and state regulations
• Collaborate with architects, planners, and contractors

Requirements:

• Experience in commercial and shopping center development
• Strong knowledge of site development and stormwater systems
• Familiarity with permitting processes in the Southeast/Mid-Atlantic
• Bachelor’s degree in Civil Engineering
• PE license preferred (not required)

Role – Project Engineer (Industrial Environmental Systems)

Salary – $85,000 - $105,000 per annum

Type – Permanent, Full-time

Location – Boca Raton, FL

My client is a long-established engineering and manufacturing company specializing clean energy prodution. With more than 20 years of industry presence, the organization supports major industrial projects across North America and is known for delivering technically robust environmental compliance systems.

They are seeking a Project Engineer to support the coordination and delivery of large-scale industrial environmental control projects. The role will focus on project scheduling, coordination, and cost tracking while supporting engineering teams and customers through the full project lifecycle.

Some travel to project sites across the U.S. and Canada will be required.

The Project Engineer will have the following responsibilities:

• Support the planning and execution of industrial equipment and environmental control system projects
• Develop and maintain project schedules, milestones, and deliverables
• Coordinate with internal engineering teams, vendors, and customers throughout the project lifecycle
• Track project costs, budgets, and procurement activities
• Assist with technical documentation, project reporting, and progress updates
• Support equipment installation, commissioning activities, and site coordination when required
• Ensure projects are delivered in accordance with customer specifications and project timelines

The Project Engineer will have the following attributes:

• Bachelor’s degree in Engineering required
• Experience supporting large-scale industrial or capital equipment projects
• Familiarity with project scheduling, coordination, and cost tracking
• Experience within industrial manufacturing, power generation, or environmental systems is beneficial
• Strong communication skills and ability to work across engineering and operations teams
• Willingness to travel occasionally to project sites across the U.S. and Canada

For more information about this Project Engineering opportunity, please apply, or email Jack Smillie at , who will be able to provide more details on the position.

Many thanks,

Premier Group

About Torticity

Founded five years ago and based in Boca Raton, Florida, Torticity is a technology-first company focused on developing cutting-edge tools that redefine how law firms scale, operate, and win.

Torticity’s full-stack Lit-Tech ecosystem replaces outdated processes with modern, scalable solutions for personal injury and mass-tort firms, reshaping the practice of personal injury law and setting new industry standards.

We blend innovation with justice, turn challenges into opportunities, and build the future of legal excellence every day. Join us and be part of something extraordinary!

Hybrid work model: Mondays, Tuesdays, and Thursdays in-office.

About the Role

At Torticity, we’re on a mission to transform the litigation industry with technology-driven services. We provide modern infrastructure and automation to streamline how mass tort and personal injury cases are processed, managed, and advanced, all in service of helping people get the justice they deserve. We build software that empowers our internal teams to deliver legal services at scale, enabling faster, smarter, and more transparent litigation support.

We’re looking for a Senior Software Engineer to join a small, high-impact group of builders. This is a hands-on role for someone who enjoys owning meaningful problems end-to-end, from shaping technical approach through delivery and iteration. You’ll work with a high degree of autonomy, clear accountability, and direct impact on how the business operates day to day.

You’ll collaborate closely with product, design, and operational stakeholders to design and build the systems and workflows that underpin our litigation services. Our engineers work across the stack and value pragmatic decision-making, strong communication, and thoughtful tradeoffs. We also actively leverage modern AI-assisted development tools (e.g., Cursor, Claude, coding agents) to accelerate planning, development, and debugging as part of our standard workflow.

You're Excited About This Opportunity Because You Will…

• Act as both a senior individual contributor and technical anchor, owning complex features end-to-end while serving as a facilitator and informal team lead across initiatives
• Design and implement robust, scalable systems using TypeScript, NestJS, and Vue/Nuxt
• Collaborate cross-functionally with product, design, operations, and leadership, translating business problems into technical solutions with clear tradeoffs
• Document and communicate system architecture, workflows, and technical decisions to ensure alignment across teams
• Leverage modern AI-assisted development practices (coding agents, copilots, prompt-driven workflows) to accelerate delivery, experimentation, and iteration
• Own technical direction for key initiatives, balancing speed, maintainability, and long-term scalability in a fast-paced environment
• Operate autonomously with high accountability, proactively identifying gaps, proposing solutions, and driving execution without heavy oversight
• Continuously refine internal platforms, developer experience, and tooling to meet new demands as the company scales
• Participate in code reviews and help shape engineering standards and best practices

We’re Excited About You Because You Have...

• 5–8+ years of professional software engineering experience with a strong full-stack background
• Demonstrated ability to operate as a hands-on individual contributor while also serving as a technical lead, anchor, or facilitator
• Excellent communication skills, with the ability to collaborate across product, design, operations, and leadership
• Comfort working in a fast-paced, ambiguous environment with shifting priorities and minimal oversight
• A high degree of autonomy, accountability, and ownership, with a track record of identifying problems and driving solutions
• A mindset of continuous learning, staying current with new technologies, tools, and best practices
• Strong proficiency in TypeScript and modern backend frameworks (NestJS) and frontend frameworks (Vue/Nuxt, React)
• Experience designing, building, and maintaining UI, APIs, databases, and system integrations end-to-end
• Proven ability to reason at a systems level, connecting product intent, architecture, data flow, and operational impact
• Regular use of AI-powered development tools and coding agents to accelerate planning, development, and debugging

Bonus Points:

• Experience building or integrating AI-powered applications, including chatbots, internal agents, or automation workflows
• Hands-on use of AI-assisted development tools (coding agents, copilots, prompt-driven workflows) beyond basic experimentation
• Experience designing and documenting end-to-end systems, including APIs, data pipelines, and internal platforms
• Familiarity with CRM systems, workflow engines, or operational tooling that supports non-technical users
• Exposure to cloud infrastructure (AWS or GCP), CI/CD pipelines, and observability/monitoring practices
• Background in startup or high-growth environments, especially companies operating with lean teams and high ownership
• Experience working in regulated, service-heavy, or operationally complex industries (e.g., legal tech, fintech, healthcare ops)

Why You’ll Love Working at Torticity…

• We are a group of bright, kind professionals who are motivated by challenges and value integrity, innovation, and trust
• We cultivate a diverse and inclusive community, where all voices are heard and valued
• We leverage our strengths in legal technology to drive innovation and disrupt the industry
• We win as a team, commit to our work, and celebrate success together
• We boldly create the future while keeping equity and client impact at the center of all that we do
• We offer comprehensive compensation packages and inclusive health and wellness benefits

Salary Range:

Final salary offer will be dependent upon the candidate’s experience.

Perks and Benefits:

At Torticity we recognize that our employees are not just professionals; they are individuals with unique lives, families, and challenges. This understanding drives our commitment to providing a comprehensive benefits package designed with your well-being at the forefront. At Torticity, we are dedicated to helping you be the best version of yourself.

Wellness, Family Planning, and Support

• Medical, dental, vision, and health insurance coverage
• Life insurance and short/long-term disability insurance
• Flexible Spending Accounts
• Comprehensive support for every unique path to parenthood
• 401k plan
• Complimentary Calm subscription to support mental well-being
• Employee Assistance Program
• Holiday Pay, including 11 paid holidays
• Flexible PTO and Discretionary Time Off for balance and personal needs

Apply via our careers site: Torticity Careers at We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

The Product Manager - Agent Experience will be part of a high-performance technology team responsible for delivering industry-leading customer experience platforms. This role owns the end-to-end product experience for contact center agents supporting our customer experience, leveraging NICE CXone capabilities, Salesforce Service Cloud and custom applications to enable efficient, consistent, and high-quality customer interactions.

Qualifications

• 5+ years of experience in product management or a related field

Experience/Other Requirements

• Strong ability to independently deliver and make decisions with decreasing need for guidance.
• Proven experience in stakeholder management and cross-functional collaboration.
• Excellent communication and documentation skills (e.g., requirements documents, business cases).
• Ability to balance customer needs, business priorities, and technical feasibility.
• Familiarity with Agile methodologies and experience as a Product Owner is a plus.
• Strong analytical mindset and ability to leverage business data in decision-making.
• Ability to work independently and as part of a team; participate in determining objectives of assignment; plan, schedule, and arrange activities to accomplish objectives.
• Proficient at preparing the following documents: Scope Documents, User Stories, Use Cases, Functional Specification, Process Flow Diagrams, Gap Analysis.
• Proven ability to collaborate with internal/external technical peers and business partners.
• Advanced proficiency in MS Office (Word, PowerPoint, Excel, Visio).

Education

• Bachelor's degree or equivalent experience

Summary of Responsibilities

• Own measurable outcomes for the agent and customer experience by proactively identifying opportunities to move key business metrics across the end-to-end journey.
• Define success metrics and demonstrate strong data fluency, partnering on instrumentation, interpreting results, and translating insights into product decisions.
• Partner with engineering and design to deeply understand problems, explore solution options and innovation opportunities, and validate ideas through discovery before committing to delivery.
• Serve as the accountable Product Owner for an Agile team, ensuring backlog health, clear priorities, and that stories and acceptance criteria remain anchored to outcomes and measurable success.
• Apply strong value-versus-effort judgment to incoming requests and initiatives, making clear, data-informed prioritization, sequencing, and tradeoff recommendations
• Develop a deep understanding of the CX and agent technology ecosystem to ensure that capabilities live in the right place to drive a seamless, efficient experience, avoiding point solutions.
• Drive product strategy, balancing near-term impact with long-term evolution and scale
• Collaborate with vendors, including NICE and Salesforce partners, to evaluate capabilities, manage integrations, influence platform roadmaps where possible, and ensure we are maximizing value.
• Facilitate cross-functional feature discussions with engineering, operations, legal, finance, and compliance to ensure feasibility, alignment, and successful delivery.
• Contribute to annual and quarterly planning, ensuring planned work supports company objectives and operational goals.