Engineering Jobs in Gotha, FL
79 positions found
Civil / Environmental Engineer (Solid Waste) - Orlando, FL
A leading global engineering consultancy is seeking a Civil or Environmental Engineer with solid waste experience to join its growing team in Orlando, FL.
This is an excellent opportunity to work on high-impact environmental and infrastructure projects while contributing to technically complex work across the solid waste and remediation space.
The Role
You will play a key role in delivering a range of civil and environmental engineering projects, with a focus on solid waste, landfill, and related infrastructure.
Responsibilities include:
- Interpreting and applying federal, state, and local environmental regulations
- Preparing and reviewing technical reports, calculations, design plans, and permit applications
- Supporting project delivery across landfill, remediation, and site development projects
- Acting as a client-facing point of contact and maintaining strong relationships
- Contributing to proposal development, including scopes, schedules, and cost estimates
- Collaborating across teams while managing multiple project priorities
What We're Looking For
- 6-10+ years' experience in civil/environmental engineering
- Background in solid waste, landfill design, GCCS, remediation, or site civil
- PE license (or ability to obtain within 12 months)
- Strong understanding of environmental regulations and permitting
- Experience with technical reporting, design, and project delivery
- Proficiency in AutoCAD / Civil 3D (preferred)
- Strong communication and client-facing skills
Nice to Have
- Solid waste permitting experience
- Experience in Florida or the Southeast US
- Project management exposure (budgets, invoicing, client management)
- Existing client relationships
Additional Details
- Mix of office and field-based work (approx. 10-30% travel)
- Exposure to landfill and remediation sites (PPE required where applicable)
- Opportunity to contribute to business development and growth initiatives
If you're interested in learning more, please apply below
Join Ingenuity Engineers, Inc. as an Electrical Engineer II and become an essential part of our dynamic team! In this role, you'll work side by side with talented Project Engineers and Project Managers to craft, detailed electrical design documents. Your work will play a key role in ensuring that our projects are compliant and ready for permits. If you're passionate about shaping the future of electrical design and want to be a part of a forward-thinking team, we want to hear from you!
Key Responsibilities:
- Understands advanced electrical theory/calculations, electrical system components and devices.
- Interprets codes, standards and design inputs with the ability to apply them within the design.
- Develops calculations, design narratives and work plans to be used as the basis of design of power, lighting and fire alarm plans, single line/riser diagrams, panel and light fixture schedules and project specifications with minimal direction.
- Assumes the role of Engineer of Record for own projects.
- Reviews the work of others and gives specific guidance to the project team to advance the design.
- Provides mentorship to team members with less experience and training.
- Applies advanced engineering principles to solve technical and coordination issues.
- Manages project designs and budgets with limited oversight.
- Attends internal and client coordination meetings, provides direction, make technical decisions and ensure project goals are achieved.
- Performs site visits and investigations with little or no supervision if needed and resolve any challenges encountered.
- Cultivates relationships with clients to foster additional projects.
- Enhances leadership and management abilities.
- Provides cross-disciplinary technical and engineering assistance.
- Contributes to development efforts.
- Refines and develops processes to improve efficiency and quality.
- Takes personal ownership of the work produced.
Required Qualifications:
- Bachelor’s degree with P.E.
- Extensive proven relevant technical and field experience.
- Previous Leadership experience preferred.
- Experience working in a professional A/E office, Consulting Firm, Construction Contractor, or equivalent.
- Proficiency in Revit, AutoCAD, Microsoft Office, Bluebeam and other basic software.
- Strong written, verbal and communication skills with the ability to participate in a collaborative team environment, including coordination with people/teams outside of the company.
- Comprehensive understanding of the components of mechanical, plumbing, and fire protection systems that require power, with the ability to integrate those requirements into the electrical design.
- Ability to sit, stand, walk for extended periods, with occasional bending and the capacity to lift up to 10 lbs. as needed.
- Ability to travel
Senior Cybersecurity Engineer
About Us
The Nu-Age Group (NAG), located in Secaucus, NJ, and Orlando, FL, has a 29-year track record of success as an accredited managed service provider (MSP). NAG provides white glove technology services to several vertical markets, including finance, healthcare, legal, construction, and advertising. Our service offerings range from technology hardware and software sales, managed services, private cloud infrastructure, colocation, hosted applications, backups, disaster recovery, and cybersecurity.
Role
This is a hybrid role and the candidate will be required to be in the Greater Orlando or East Rutherford New Jersey area.
We are seeking a highly skilled and experienced Senior Cybersecurity Engineer to join our security operations team. This role serves as a senior technical resource responsible for maintaining and improving our managed detection and response (MDR) platform and supporting advanced incident investigations.
The ideal candidate is highly technical, experienced in operating security platforms in an MSP/MSSP environment, and comfortable serving as an escalation point for security analysts. This individual will work closely with our cybersecurity analysts, infrastructure engineering team, and client stakeholders to ensure the reliability, effectiveness, and continuous improvement of our security monitoring capabilities.
This role offers significant opportunities for career advancement, training, and leadership in the evolving cybersecurity field.
Responsibilities and Duties
Security Platform Operations
- Maintain and optimize core security platforms including SIEM/XDR, endpoint detection and response (EDR), email security, identity security, and vulnerability management tools.
- Perform platform upgrades, troubleshooting, configuration improvements, and telemetry validation to ensure reliable security monitoring.
- Manage integrations between security platforms and infrastructure systems including firewall, endpoint, and cloud telemetry sources.
- Ensure security tools are properly configured and operational across client environments.
Detection Engineering & Monitoring
- Develop, tune, and optimize detection rules to improve alert quality and reduce false positives.
- Perform threat hunting using endpoint, network, and SIEM telemetry.
- Ensure high-quality log ingestion and telemetry coverage across monitored environments.
Incident Response & Escalation
- Serve as the escalation point for complex security alerts and incidents identified by SOC analysts.
- Lead advanced investigations and root cause analysis of security events.
- Assist with containment, remediation, and post-incident reviews.
Vulnerability Management
- Operate and maintain vulnerability scanning platforms such as .
- Analyze vulnerability scan results and prioritize remediation based on risk and exploitability.
- Work with internal teams and client stakeholders to track remediation progress and improve vulnerability management practices.
Client Security Advisory & Improvement
- Identify security weaknesses within client environments and recommend practical improvements to strengthen security posture.
- Provide guidance on security hardening for endpoints, identity systems, email security, and network infrastructure.
- Collaborate with infrastructure and engineering teams to implement security improvements.
Analyst Mentorship
- Provide technical guidance and mentorship to SOC analysts.
- Assist in the development of investigation procedures, playbooks, and detection use cases.
Who You Are
· A hands-on security professional who enjoys solving complex technical problems across multiple environments.
· Comfortable operating and troubleshooting security platforms such as SIEM/XDR, EDR, vulnerability management, and email security tools.
· Able to independently investigate security alerts, determine root cause, and guide remediation.
· Naturally curious and motivated to continuously learn new technologies as security tools and client environments evolve.
· Able to mentor junior analysts and help improve SOC processes and detection capabilities.
· A strong communicator who can explain security issues and recommendations clearly to both technical teams and client stakeholders.
· Organized and disciplined in documenting investigations, changes, and operational procedures.
· Comfortable working in a fast-paced MSP/MSSP environment supporting multiple clients.
Education and Qualifications
· 7+ years of experience in cybersecurity operations, security engineering, or incident response.
· Experience working with security monitoring platforms such as SIEM, XDR, or MDR solutions.
· Experience operating endpoint detection and response (EDR) platforms such as Microsoft Defender or SentinelOne.
· Hands-on experience performing security investigations and incident response.
· Experience operating vulnerability management platforms such as Tenable or Qualys.
· Experience working in a multi-client MSP/MSSP or managed security environment is highly preferred.
· Strong understanding of:
o Security monitoring and detection methodologies
o Incident response and investigation techniques
o Vulnerability management lifecycle
o Endpoint and identity security controls
o Network security fundamentals and firewall telemetry
o Log analysis and SIEM workflows
o Preferred certifications may include:
o CompTIA Security+, CySA+, or similar GCIH, GCIA, or similar
o Vendor certifications related to Microsoft, AWS, Cisco, or Palo Alto.
Compensation
· Annual Salary $80,000.00-$90,000.00
· Monday through Friday, with rotating on-call, after-hours support as needed.
· After 6 month probationary period the following benefits can apply:
· PTO-15 days paid time off
· Medical Insurance-Nu-Age Company Stipend
· 401k Plan
Our Values
-Pride in Our Work - Our name stands behind everything we deliver. We think clearly, communicate well, and own the result.
-Finish Strong - We stay engaged until the solution is complete. Follow-through is the key to our success.
-Extreme Ownership - Clear ownership drives better decisions and outcomes. Accountability builds trust for the team and the clients.
-Show Up Real - Be present, prepared, and genuinely engaged. Strong work starts with real commitment to the outcome.
-Operational Discipline - We build systems and standards that create consistency and reduce friction. Strong culture is designed, it does not happen by accident. It must be maintained.
The Nu-Age Group is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Cloud Engineer – Contract – Orlando, FL – $75.00 - $81.00/hr
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking a Cloud Engineer in Orlando, FL.
Role Description
Systems Engineers use a Software Engineering approach to architect, design, automate, monitor, support and build applications scale both on premise and in the Cloud (AWS). This includes operating and engineering software with close business segment alignment to deliver platforms through efficient, effective and resilient architectures.
• Hands-on work contributing to the design, development and implementation of software systems, applications and related products.
• Monitors domain technologies, understand vendor roadmaps and how it impacts/affects environment
• Develop and maintain engineering and architectural standards for on premise/hybrid compute, storage, application and data protections services
• Technology partner to all business segments consulting on service delivery and technology opportunities, advising on proper service delivery and fulfillment practices and portfolio management approaches.
• Consistently reviews and advises on the effectiveness of their technology approaches and its implications to the technology delivery function.
• Technical expert and thought leader in the development of virtualized technologies.
• Design and implement DevOps level deployment using CICD methodologies.
Skills & Requirements
• Individual must be highly resourceful and independent with the ability to quickly learn multiple disciplines and achieve manufacturer certification levels
•Seasoned technologist whom will identify technology and execution challenges in solutions and products pro-offered by Strategy/Architecture as well as outside vendors and OEMs.
• Assist in creation and documentation of day to day operational procedures.
• Strong knowledge and ability to describe and differentiate the features, benefits and disadvantages of competing virtualization and cloud platforms
• Working knowledge of storage/server virtualization platforms (NSX, VMWare, Hyper-V, etc.)
• Working knowledge of Virtual Environments such a VMWare
• Acts as primary support owner and contact for one or more hosting infrastructure applications, collaborating with other project team members and management orchestrate environment changes including software/hardware upgrades, and patches working with the vendor support for escalation of issues, including on-call rotation with Infrastructure operations team.
•Provide system reports on both a regular and ad-hoc basis.
• Improve automation and productivity of provisioning and maintenance through scripting and/or coding enhancements (Ansible and Python are highly desirable)
• The ideal candidate will have expertise in multiple Public Cloud providers like AWS, Google Cloud Services, Azure and/or Oracle Cloud Infrastructure. (AWS Experience is required)
• Akamai or a functionally equivalent solution
• Bachelor's Degree
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.
Drug testing may be required; please contact a recruiter for more information.
#LI-DNI
This role is ideal for someone who is technically strong, detail-oriented, and passionate about developing innovative drainage and stormwater solutions that support safe, sustainable, and resilient infrastructure. The right candidate will thrive in a fast-paced, entrepreneurial environment and enjoy working closely with multidisciplinary teams to deliver high-quality projects that shape the future of mobility.
About the Role
We're seeking a Drainage Engineer with experience in water resources, stormwater management, and hydraulic design to join our growing Transportation Design team. This role plays a key part in developing drainage systems for roadway and infrastructure projects across Florida. The ideal candidate is a technically strong, detail-oriented engineer who enjoys problem-solving and collaborating across disciplines to deliver high-quality, innovative solutions.
Key Responsibilities
- Prepare drainage design calculations, reports, and construction plans in accordance with FDOT, local, and federal requirements.
- Perform hydrologic and hydraulic modeling using software such as ICPR, HEC-RAS, HY-8, ASAD, and other stormwater modeling tools.
- Design and analyze stormwater management systems, conveyance systems, retention/detention ponds, and culverts.
- Support preparation of Permit applications and supporting documentation for local, state, and federal agencies (FDOT, FDEP, SWFWMD, SFWMD, etc.).
- Collaborate with roadway, utility, and environmental teams to ensure design integration and constructability.
- Contribute to project reports, specifications, cost estimates, and technical presentations.
- Perform quality reviews of design work and coordinate with senior staff for mentorship and technical guidance.
- Participate in field visits, data collection, and construction support activities as needed.
Qualifications
- Bachelor's degree in Civil or Environmental Engineering (Master's preferred).
- E. (Professional Engineer) in Florida preferred or the ability to obtain within 12 months.
- 5–8 years of relevant experience in drainage, stormwater, or water resources design.
- Proficiency with MicroStation, AutoCAD Civil 3D, ICPR, HEC-RAS, ASAD, and/or StormCAD.
- Knowledge of FDOT drainage design standards, procedures, and permitting processes.
- Roadway design experience a plus.
- Strong technical writing, communication, and teamwork skills.
- Ability to manage tasks, meet deadlines, and adapt in a fast-paced, collaborative environment.
Physical Demands
- While performing the duties of this job the employee is occasionally required to stand, sit, walk, bend and occasionally lift and move up to 25 pounds.
- Occasional travel to other company locations may be required for team meetings, company events, or collaborative projects.
- Occasional fieldwork may involve walking on uneven terrain, exposure to outdoor elements, and wearing personal protective equipment (PPE).
- Must be able to travel to project sites and client meetings as needed.
Role: Director of Quality Assurance- INSURANCE INDUSTRY
Location: Must be able to go onsite in Lake Mary, FL
Salary: $210k with 3% bonus
Company benefits include Health Care, Dental and Vision Care, 401K
MUST HAVE Successful history of driving modernization of testing frameworks and practices in Financial Services preferably across Personal and Commercial Lines Insurance
What you can expect as a Director of Quality Engineering:
• Serve as a trusted advisor to Business, Product, and Technology leaders, championing enterprise-wide Quality Engineering practices across core platforms, digital channels, and integrations.
• Define, own, and govern the enterprise Quality Engineering strategy, roadmap, operating model, and standards aligned to business transformation and technology modernization.
• Lead the shift from traditional testing to engineering-driven, automation-first, and risk-based quality practices to reduce manual testing effort and accelerate delivery.
• Embed quality as a shared accountability across Agile and Product teams through Shift Left, DevOps integration, and continuous quality practices.
• Influence enterprise technology strategy by advocating for capabilities that improve testability, observability, automation, and release confidence including selection of tools.
• Scale automation coverage across functional, regression, integration, performance, and non-functional testing to reduce cycle time and dependency on manual testing.
• Embed Quality Engineering into cloud, digital, and modernization programs to ensure quality at scale.
• Establish enterprise quality governance covering planning, execution, defect management, release readiness, and post-release validation.
• Define and operationalize enterprise KPIs and dashboards (automation coverage, escaped defects, release health, cycle time, defect trends, etc.) to enable data-driven decision-making.
• Provide executive-level reporting on quality risks, readiness, trends, and remediation plans.
• Ensure regulatory, compliance, and audit requirements are supported through traceability, reporting, and controlled quality processes.
• Align quality priorities with business risk, customer impact, and portfolio objectives.
• Lead and develop global Quality Engineering teams across onshore, nearshore, and offshore locations.
• Define clear accountability through operating models and RACI, enabling managers and leads to own delivery while the Director focuses on strategy and transformation.
• Mentor and grow future Quality Engineering leaders and foster a culture of high performance, ownership, and continuous improvement.
• Own Quality Engineering financial strategy including budgets, forecasts, vendor partnerships, contracts, and SOWs ensuring value, scalability, quality outcomes, and alignment with enterprise goals.
What we are looking for as a Director of Quality Engineering:
• At least 15 years of experience in Quality Assurance / Quality Engineering with 10 years of leading Quality Engineering teams on large enterprise transformation (P&C insurance or financial services preferred).
• Successful history of driving modernization of testing frameworks and practices in Financial Services preferably across Personal and Commercial Lines Insurance.
• Hand-on experience with Playwright, Selenium, JMeter, Gatling, LoadRunner and other cloud‑based performance testing tools.
• Proven leadership in building automation frameworks preferably around Guidewire Insurance Suite.
• Experience converting high-value regression and smoke tests from manual to automated suites, prioritizing risk and ROI, and integrating them into CI/CD.
• Experience in modernizing enterprise testing practices through APIs, events, microservices, and data platforms, ideally within Guidewire Insurance Suite, and crafting Quality Engineering strategies that cover both the core and connected digital ecosystem.
• Strong background in leading geographically spread Quality Engineering teams and external partners, ensuring efficiency and accountability through structured RACI models.
• Strong leadership, stakeholder management, communication skills — able to liaise between various departments effectively.
• Strong analytical, problem-solving skills and attention to detail.
• Proven experience of managing multiple priorities in a fast-paced environment.
• Ability to perform well and professionally in a demanding, high performance IT organization.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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ABOUT THE CLIENT
- I am currently representing a powerhouse in the Florida construction market—a General Contractor & Construction Management specialist known for their deep roots and prestigious portfolio.
- With a reputation built on decades of successful delivery, my client is a "household name" in the Florida GC space. They operate across a diverse range of high-stakes sectors, including K-12 & Higher Education, Healthcare, Federal, and Multifamily. Due to a massive surge in project wins across the Orlando area, they are looking to bolster their project teams with high-caliber Assistant Project Managers who are ready to fast-track their careers.
ABOUT THE ROLE
- Project Controls: Take ownership of the RFI and Submittal processes. Ensure the field team is working off the most current sets and that all technical queries are resolved swiftly.
- Subcontractor Management: Act as the primary liaison for subcontractors, coordinating schedules, verifying work progress, and managing compliance.
- Financial Support: Assist in tracking project budgets, reviewing pay applications, and managing the change order log to protect project margins.
- Site Presence: Spend time on-site to assist with quality control inspections, safety compliance, and the development of comprehensive punch lists.
- Meeting Leadership: Coordinate and document OAC (Owner-Architect-Contractor) meetings, ensuring all stakeholders are aligned and action items are closed out.
ABOUT THE CANDIDATE
- Education: Bachelor’s degree in Construction Management, Engineering, or a related field is required.
- Experience: 2 to 5 years of experience in commercial construction. (Previous experience in the Florida market is a significant advantage).
- Tech-Savvy: You should be a "power user" of Procore or similar project management platforms. Exposure to Primavera P6 is a plus.
- Communication: You must be able to hold your own in a trailer and a boardroom alike—clear, concise, and professional communication is non-negotiable.
- The "Driver" Mentality: You don't wait to be told what to do; you anticipate needs, identify risks early, and provide solutions.
- Safety First: OSHA 30-Hour certification is preferred.
Gibbs & Register, Inc. Florida's leading civil firm is seeking an experienced Heavy Civil Project Manager.
Main office is located in Winter Garden, FL, and project worksites are currently located throughout Central Florida, Orange, Seminole, Lake, and Brevard.
Job Title: Project Manager
Reports Directly To: Vice President or President
Job Description: A Project Manager plans and executes construction projects under his/her direction, utilizing the safe, productive and financially rewarding strategies, while meeting or exceeding client expectations. He/She will be responsible for more than one active project at a time and may have Assistant Project Managers reporting to him/her.
A Project Manager must be able to perform the following tasks:
- Review and understand proposals, estimates, contracts and scopes of work.
- Communicate contract revisions to clients and implement revisions when a mutually beneficial agreement has been reached.
- Collaborate with project superintendent(s) and general superintendent in the development of project work plans and necessary resources (personnel and equipment).
- Approve project work plans and monitor its deployment by superintendents and field crews.
- Effectively communicate with clients on pay requests and timely process pay applications and/or change orders.
- Approve all changes in the work or schedule which materially affect the financial or production requirements of your projects.
- Routinely track and accurately report percent of work completed, billings, production rates and forecast to complete.
- Provide leadership and maintain a professional working relationship with G&R staff and client representatives.
- Manage multiple projects and/or manage large projects (greater than $5M).
- Assist Estimating Department in the preparation of conceptual estimates, presentations, and proposals to prospective clients.
- On design-build projects or portions of projects that include design by G&R, review engineer’s design, provide input and monitor progress, with particular attention to scope & cost changes.
- Prepare detailed estimates, budgets, progress schedules and purchase orders/subcontracts, along with periodic updating.
- Prepare requests for quotes, receive bids, and award purchase orders & subcontractors for all items of work.
- Plan and schedule the work, including preparing and updating of CMP schedule and/or short-term schedules.
- Coordinate with local authorities pertaining to permitting, inspection, approval of project.
- Prepare monthly progress reports for distribution to Executive Management.
- Identify project resource requirements and communicate with management.
- Control costs and accurately complete monthly forecast projections for projects assigned.
- Maintain and organize the shop drawing process, including ordering, receiving and expediting shop drawings from vendors and subcontractors. Review, transmit and expedite shop drawings to the appropriate engineer or owner representative. Distribute shop drawings to project team.
- Approve vendor/subcontractor requisitions for payment.
- Participate in completing and performing annual employee evaluations.
- Review and approve daily timesheets from the crews assigned to your projects.
- Perform cost estimating for new projects and change order estimates for assigned projects.
- Identify and manage project claims efficiently, including utility damage, private property claims, etc. Work with Risk Management to mitigate and resolve issues.
- Identify and correct safety infractions. Work with Safety Director to help improve company safety.
- Perform a variety of management duties which may change periodically.
- Proficient with Windows computers and various software, including scheduling, spreadsheets, word processor, email, and project management software.
- Physically: Must be able to hear and see well (either naturally or with correction); communicate well; sit or stand for long periods of time; climb ladders; and enter/exit trenches.
- Be able to commute to/from projects throughout Florida.
- Educational and experience requirements include Four-year construction management or civil engineering degree or equivalent, plus five years or more experience/knowledge of construction, engineering, and management.
Employees operating a company vehicle for Gibbs & Register’s purpose will be required to maintain a valid, eligible driver’s license, and a driving record acceptable to our insurance carrier at all times.
We offer a competitive salary & comprehensive benefits package. G&R is proud to be an Equal Opportunity Employer and Drug Free Workplace. Applications will only be accepted for open and available positions. Applications may be completed on our website and emailed to our HR department at
Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives.
Generally works with considerable independence, developing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective engineers and work teams, and developing their organization through reliable systems and processes.
Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines.
This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges.
Proven success as a mentor developing and retaining technical talent on high performing teams is required.
The incumbent is a proven leader, a consensus builder, and an integrator of people, processes, and technology.
Specific Job Summary The Unified Communications, Sr.
Engineer is responsible for all processes and technology in support of ensuring the Company’s strategic direction related to Contact Center and Resort PBX systems This role provides technical guidance to a team of engineers and the efforts of vendors and business partners to understand business requirements by developing, refining, and meeting all SLAs as required within this area of responsibility.
This critical role reports directly to the Associate Director Unified Communications while working closely with other GT disciplines, GT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements.
CLS Generic Expected Contributions Contributes to team, department and/or business results by performing complex quantitative and qualitative analysis for business processes and/or projects.
Often manages small projects, business processes or parts of larger ones.
Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.
Assists more senior associates in achieving business results by: identifying opportunities to enhance the effectiveness of business processes.
participating in setting department operating plans.
achieving results against budget within scope of responsibility.
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.
Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers POS Pod members Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Specific Expected Contributions Provide oversight and technical direction to the Unified Communications engineering team: works with Associate Director to manage and develop engineers and admins, and serve as subject matter expert for the Unified Communications Engineering team on a day-to-day basis.
Responsible for supplier outcomes to ensure alignment and achievement of goals and objectives established as they relate to the Unified Communications Engineering scope.
Ensure that standards and direction are met for Corporate, Contact Center, and Resort Unified Communications Responsible for proactively preventing and reactively resolving identified issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders.
Works closely with Unified Communications Leadership, GT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes.
Manage the implementation of test strategies and matures the team’s skills by introducing progressive testing concepts that focus on efficiency but sacrifice nothing on quality.
Manage defect detection, documentation, and “confirmation of resolution” processes, ensuring that a standard approach is being followed throughout the larger Unified Communications team and that proper tooling and reporting mechanisms are in place.
Defines refining repeatable and continually improving processes.
Mature the team’s capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality.
Responsible for the Team’s high-level troubleshooting processes across assigned technologies.
Ensures that a standard approach is being followed throughout the Unified Communications team and that proper tooling and reporting are in place.
Encourage a sense of accountability across the organization to foster a culture that “owns” all misses and uses them to drive future process improvements.
Understand the business’s objectives and partner with Unified Communications Leadership to build alignment and buy-in across a global community.
Partner with Unified Communications Leadership to motivate all team members to deliver high quality projects within time and budget.
Maintain vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services.
Coordinate after-hours support when needed for changes and/or incidents management Assists and provides technical guides to less senior associates in achieving business results Identify opportunities to enhance the effectiveness of business processes.
Provide training and technical guidance to less senior staff, where appropriate, and serve as point-of-contact for problem resolution.
Participate in setting department operating plans.
Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Endpoint Engineering technologies.
Proactively engages with business and provides updates to leadership on open activities or escalations.
CLS Generic Candidate Profile Successful candidates should possess knowledge, experience and demonstrate leadership skills as follows: Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources).
College degree and/or relevant experience typically required.
Specific Candidate Profile Education BS/MS Degree in Engineering or equivalent work experience related to Endpoint Engineering technologies noted previously.
Certifications Preferred ITIL Foundation Certification Project Management Certification Relevant certifications in Network+, CCNA, AWS foundation, MS Foundation, project management, or relevant technologies Experience At least 5 years of Contact Center Technology experience and/or Resort Telephony experience At least 3 years of experience working with APIs and using various authentication methods At least 1 year Resort Telephony experience Project coordination/lead on a global level Skills/Attributes Analytical and Strategic Thinking Advanced knowledge of Contact Center Technologies, WFM, Call & Screen Recording, Reporting, Performance Management, E911 and TCPA Compliances, Voicemail, PMS, Resort Telephony, Scripting, IVR routing Advanced knowledge of common, industry leading Contact Center and Resort PBX configuration methodologies, with awareness of when and how to rely on them Technical Demonstrated experience with collaboration tools (audio, video, web, phone) High Level Experience designing, testing, and deploying IVR Scripts, dialer configurations, interfacing PMS with business systems and PBX/VM, Call Flows etc Advanced knowledge in the Functionality of Contact Center Technologies and Resort PBX systems both on premises and SaaS Project Management Skills ITIL Foundation certification (or higher) a plus, Project Management certification desirable Prior experience leading a team of Unified Communications Engineers with track record of successfully validating and delivering high quality products Experience with Service Now, CA, Jira or similar work management tools required Interpersonal Skills Impeccable communication skills, adept at communicating to all levels of the organization and to a global audience through a wide range of analog and digital formats (verbal, written, presentational, virtual, etc.) Additional Attributes Able to work at a fast pace and encourage others to do so as well Highly self-motivated, self-directed, and detail oriented with the ability to effectively prioritize and execute on tasks and initiatives Basic understanding of Python Fluent in JSON and Visual Basic Required Experience Nice CXone Service Now MS Office Suite i.e.
Visio, Excel, Power Point Preferred Experience 14IP IEX Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
The Opportunity
CREOL, The College of Optics and Photonics at the University of Central Florida (UCF) invites applications for multiple full-time, 9-month faculty positions at the rank of Assistant Professor (tenure-earning), Associate Professor or Professor (tenured) in the area of optics and photonics. Topics of interest include but are not limited to: Space Photonics, Quantum Photonics, Lasers, Directed Energy, Advanced Imaging and Optical Materials. This search is tied to a major strategic investment by the University of Central Florida in Science, Engineering, and Technology.
Successful candidates will be expected to establish a top-quality, vigorous, highly visible research program, teach and mentor graduate and undergraduate students, and contribute to service in the institution and profession. CREOL is one the world's foremost institutions for research and education in optics and photonic science and engineering. The college offers Ph.D. and M.S. degrees in optics and photonics, and a B.S. degree in photonic science and engineering. The faculty engage in fundamental and applied research and education in lasers, optical fibers, semiconductor and integrated photonic devices, nonlinear and quantum optics, imaging, sensing and displays. In addition, the College of Engineering and Computer Science and the College of Sciences provide rich opportunities for collaboration. For more information visit has been consistently ranked highly among Best Global Universities for Optics by various agencies such as U.S. News & World Report. Located in Orlando, Florida, UCF is classified as a Very High Research Activity (R1) university by the Carnegie Foundation. With a diverse student body of more than 70,000 students, UCF is one of the largest universities in the country. The university offers more than 240 degree programs. UCF is committed to diversity and was designated a Hispanic Serving Institution in 2019. For the fifth consecutive year, UCF has been recognized among the nation's most innovative universities according to U.S. News & World Report while Kiplinger's and The Princeton Review have ranked UCF as one of the nation's best values for a college education. For more information, visit .
Minimum Qualifications:
Ph.D. from an accredited institution in optics or a closely related discipline at the time of appointment.
Applicants must demonstrate strong research experience with a high record of scholarly publications.
To obtain tenure upon hire, the selected candidate(s) must have a demonstrated record of teaching, research, and service commensurate with a tenured faculty appointment at the rank of associate professor or professor.
Preferred Qualifications:
Demonstrated experience in photonics research and education.
A successful record of submitting proposals for research funding.
Additional Application Materials Required:
UCF requires all applications and supporting documents to be submitted electronically through the Human Resources employment opportunities website, jobs/. In addition to the online application, interested candidates should upload the following:
A curriculum vitae.
A letter of interest describing qualifications for the position, such as research agenda and teaching experience/interest.
Statement of research and teaching plans
NOTE: Please have all documents ready when applying so they can be simultaneously uploaded. Once the online submission process is finalized, the system does not allow applicants to submit additional documents later.
The selected candidate will be required to submit official transcripts (and, as applicable, U.S. degree equivalency evaluations) documenting the conferral of their qualifying academic credentials.
Questions regarding this search should be directed to: Katie Connolly, HR Coordinator III at .
Special Instructions to the Applicants:
Sponsorship for employment-based visas will only be considered under exceptional circumstances and is not guaranteed. Preference will be given to candidates who are currently authorized to work for any employer in the United States.
Job Close Date:
Open until filled.
Note to applicants: Please keep in mind that a job posted as 'Open until filled' may close at any time without notice. As such, we encourage you to submit your application and all required documentation as quickly as possible to ensure consideration for the posted position.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.
Working at UCF has its perks!UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program.
Paid time off, including annual (12-month faculty) and sick time off and paid holidays.
Retirement savings options.
Employee discounts, including tickets to many Orlando attractions.
Education assistance.
Flexible work environment.
And more...For more benefits information, view the UCF Employee Benefits Guide click here.
Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Additional Requirements related to Research Positions:
Pursuant to Florida State Statute 1010.35, prior to offering employment to certain individuals in research-related positions, UCF is required to conduct additional screening. Applicants subject to additional screening include any citizen of a foreign country who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of education, employment, or training in China, Cuba, Iran, Russia, North Korea, Syria, or Venezuela.
The additional screening requirements only apply to research-related positions, including, but not limited to faculty, graduate positions, individuals compensated by research grants or contract funds, post-doctoral positions, undergraduate positions, visiting assistant professors, and visiting research associates.
Department
College of Optics and Photonics (CREOL)Work Schedule
VariesType of Appointment
RegularExpected Salary
NegotiableAs a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
If an accommodation due to a disability is needed to apply for this position, please call or email .
For general application or posting questions, please email .
