Engineering Jobs in Bow Mar Colorado

Global Product Line Manager

We are seeking a high-impact Global Product Line Manager to steer the next chapter of growth within the Hydraulic Hose market segment. This position will lead and own the global strategy for hydraulic hose product lines including defining roadmaps, setting priorities, and leading initiatives that drive profitable growth for the organization long-term.

Location: Denver, CO

Compensation: $130,000 - $150,000 base salary + 10%-15% bonus + Medical, Dental, Vision, Life, STD, LTD, 401k match, PTO.

Job Description:

• Strategy & Roadmap: Define and manage the global product strategy and lifecycle for engine hose solutions, including alternative energy technologies.
• NPD & NPI: Lead the New Product Development and Introduction process, ensuring quality, cost, and schedule targets are met.
• Market Intelligence: Capture Voice-of-Customer (VOC), monitor industry trends, and analyze the competitive landscape to inform product requirements.
• Commercial Execution: Support sales and analytics teams to drive the pipeline, prepare market launch materials, and champion the product line to key customers.
• Financial & Ops Planning: Translate long-range financial forecasts into actionable product plans; manage global capacity, sourcing strategies, and capital investment needs.
• Global Coordination: Align with Regional Product Managers to ensure consistent supply chain, promotion, and manufacturing footprints across all territories.
• Leadership: Strong interpersonal skills with the ability to influence cross-functional teams and build global partnerships.
• Business Acumen: A blend of technical expertise and commercial "savviness" with a strategic, intuitive mindset.
• Agility: Ability to adapt to and lead organizational change in a fast-paced environment.
• Experience: Global work experience and a deep understanding of the automotive/heavy-duty markets preferred.

Search Associate

We are seeking a high-motor, intellectually curious Search Associate to join High Country Search Group. This is a foundational, "force-multiplier" role where you will support three of our most dynamic and high-stakes practice areas: Private Equity, Corporate Affairs, and Engineering & Construction. You will act as a strategic partner to our leadership, serving as research and business development support.

Core Responsibilities: The "Phone-First" Professional

While this role offers a masterclass in professional and executive search, it requires a "street smart" professional who can quickly discern criteria for success, has high recall, and excellent follow-through.

• Direct Source Recruiting & Candidate Identification: You will be responsible for candidate identification and development. This includes developing target lists using the phone and online resources to identify and penetrate high-value talent pools.
• Top-of-Funnel Execution: You must be a "phone-first" professional, comfortable making calls when needed. This involves assertively navigating organizational structures to conduct preliminary recruitment screens for high-level roles.
• Market Intelligence & Analytics: You will help produce data-driven reports and compelling pitch decks tailored to specific RFPs. You will proactively identify and track industry trends to provide market data and analytics to our team.
• Search Strategy & Business Development: Actively participate in designing search and business development strategies with leadership, from initial pitch to final candidate placement.
• Database Management: Consistently input and update candidate records and proprietary databases, ensuring all research outcomes are meticulously recorded.

Who You Are

• Educated & Highly Ambitious: You hold an undergraduate degree from a well-regarded institution and have a desire to apply academic rigor to a fast-paced environment.
• Communication Powerhouse: Outstanding telephone skills are essential. You must demonstrate excellent verbal and written communication skills when drafting reports, executive summaries, or specifications.
• Grit & Resilience: You are "hungry" for experience and possess the resilience required to thrive in a high-rejection, high-reward, and often unstructured sales environment.
• Intellectually Curious: You have the ability to quickly learn industry and functional fundamentals and understand the criteria for success in complex organizations.
• Discretion & Poise: You will interface with senior executives and must protect the confidentiality of client and candidate information at all times.
• Money Motivated: You want a career path where hard and smart work result in higher earnings.

The Career Path: Choose Your Own Adventure

We do not believe in a one-size-fits-all career track. This role is a launchpad that, depending on performance, can evolve into:

• Executive Recruiter: Take full ownership of the search process and manage high-level placements.
• Business Development Lead: Focus exclusively on high-level territory expansion and client acquisition strategy.

Market Intelligence Manager: Lead the firm’s data strategy, industry tracking, and knowledge systems.

Lightwave Logic: (Nasdaq: LWLG) is a publicly traded materials and device development company that is conducting cutting-edge work to commercialize its proprietary organic nonlinear polymers for a variety of electro-optic devices and pushing the state of the art in high-speed fiber-optic telecom and data communications. Our development roadmap is geared to disrupt the industry by introducing organic modulators and related photonic integrated circuits that have superior speed, lower power consumption, and smaller size than current technologies. Our materials and devices are extendable into other applications, including sensors and instrumentation.

Job Description

We are seeking a Process Chemist to join our team in Englewood, CO. The Process Chemist designs, develops, optimizes, and scales chemical processes for the pilot to large-scale manufacturing of intermediate and finished products. The Process Chemist leverages their expertise in ensuring that chemical processes are developed so that the chemical reaction(s) is carried out efficiently, safely, and economically, and are within quality and regulatory compliance. By staying current with scientific literature and collaborating across teams, they drive innovation and efficiency. This role involves supporting IP development, maintaining safety standards, and contributing significantly to the team's success in achieving company goals.

Responsibilities

• Designing, developing, and optimizing chemical processes to improve efficiency, yield, and product quality.
• Conducts laboratory experiments to understand chemical reactions and improve process conditions.
• Ensure that chemical processes comply with regulatory requirements and safety standards.
• Conduct small, pilot, or large-scale manufacturing of intermediates and/or finished products.
• Write/execute technical reports, standard operating procedures, and batch records.
• Ability to work second shift, when needed.
• Remain current on relevant scientific literature.
• Work collaboratively with colleagues across the company; use this collaboration to support the company's goals and improve the chemistry team's output.
• Punctually and thoroughly record all work and data in e-notebook, as well as summarize and report ongoing work to the group regularly.
• Exhibit safety awareness, safe work practices, and common laboratory hygiene, and ensure that all members of the chemistry team abide by the safety policies of the company.
• Other duties and projects as assigned.

Qualifications

• BS/MS in chemistry, chemical engineering, or a related discipline.
• 1-3 years’ experience with process development, process optimization, and/or scale-up.
• An understanding and/or familiarity with regulatory compliance in chemical manufacturing.
• Knowledgeable in chemical reaction mechanisms, kinetics, and environmental health and safety practices.
• Ability to use analytical instrumentation (HPLC, GC-MS, DSC, pH meter, etc).
• Ability to operate pilot to large-scale chemistry equipment (chemical reactors, pumps, distillation equipment, etc).
• Strong analytical and troubleshooting skills.
• Ability to conduct literature searches for specific target molecules and reactions; ability to use the literature to design efficient synthetic routes, as well as troubleshoot problematic reactions.
• Thorough understanding of modern analytical and spectroscopic techniques and ability to interpret the corresponding data and spectra.
• Quality-first mindset, which leads to the production of highly pure final products.
• Ability to work independently and efficiently, as well as work across and within groups to support the goals of the company.
• Ability to organize work efficiently, carry out multiple operations in parallel, and successfully complete projects in a timely fashion.
• Excellent written and oral communication skills.

Compensation

The salary range for this role is $75,000-$90,000.

Benefits

LightwaveLogic offers a highly competitive compensation package including stock options, as well as comprehensive benefits including fully paid medical, dental, and vision insurance coverage (employee and family). a generous PTO policy, $500/year(prorated) company contribution to your medical FSA, and a 401K (safeharbor, 4% match).

EEO Statement

Lightwave Logic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Akkodis is seeking a ServiceNow - CMDB Configuration Manager for 12+ Months Contract position with our Direct Client located in Denver, CO.

Pay Range: $65 - $68/hr on W2; The rate may be negotiable based on experience, education, geographic location, and other factors.

Job Description:

Required Skills:

• ServiceNow CMDB Expertise: Demonstrated experience managing a ServiceNow CMDB, including Data Manager, Attestation, and CMDB Health.
• Integration Experience: Hands on experience with ServiceNow Integration Hub, data streams, ETL processes, and third party data sources.
• Asset & CI Alignment: Strong understanding of the relationship between asset records and their corresponding Configuration Items.

General Description of the Engagement

• CMDB Configuration Manager
• Role Overview, Responsibilities, and Requirements
• Position Summary
• DEN is seeking an experienced ServiceNow CMDB Configuration manager to help us on our
• journey to mature the CMDB data that drives our overall asset lifecycle management
• program. The CMDB Configuration Manager is responsible for overseeing the asset and CI
• lifecycle within the ServiceNow Configuration Management Database (CMDB). This role is
• accountable for ensuring that CMDB data is complete, correct, compliant, and
• service-aware, enabling reliable asset lifecycle management, impact analysis, reporting,
• and operational decision-making.
• The CMDB Configuration Manager continuously monitors CI data quality, working beyond
• automated controls to actively manage integration outputs, reconciliation, and stakeholder
• alignment. This role partners closely with Technology Asset Management (TAM),
• Procurement, and Operational teams to ensure assets are accurately represented
• throughout their lifecycle and aligned with organizational standards and regulatory
• requirements.

Key Responsibilities

• CMDB Data Quality & Health
• Monitor and report on the accuracy, integrity, and compliance of CI data within the ServiceNow CMDB.
• Monitor CMDB Health metrics (Completeness, Correctness and Compliance) and proactively remediate data quality issues.
• Lead regular audits and reconciliations of assets and CIs using ServiceNow CMDB Health, Data Manager, and Attestation tools.
• Investigate stale discovery or integration records to determine decommissioned or improperly retired assets.

Asset & CI Lifecycle Management

• Audit the end-to-end lifecycle of assets and their corresponding Configuration Items (CIs), from intake through retirement.
• Ensure continuous alignment and synchronization between Asset and CI records.
• Resolve mismatches in state, substate, ownership, and location between asset and CI records.
• Ensure proper retirement and disposal tracking is occurring, in alignment with governance and compliance requirements.
• Integration & Reconciliation Governance
• Oversee the technical health of CMDB data integrations leveraging ServiceNow Integration Hub.
• Monitor and troubleshoot ETL processes to ensure accurate ingestion of third party data sources.
• Assist with review and remediation of Identification and Reconciliation Engine (IRE) errors to resolve data conflicts and prevent duplicate CI creation.
• Partner with integration owners to enforce data standards and reconciliation rules.

CSDM & Relationship Governance

• Document and enforce hardware configuration standards aligned with the ServiceNow Common Service Data Model (CSDM).
• Where defined, ensure accurate asset to service relationships and dependency mappings for servers, network devices, and storage components.
• Perform spot checks and targeted reviews to validate CI relationships supporting reliable service impact analysis.

Stakeholder Collaboration

• Partner with Technology Asset Management (TAM), Procurement, Operations, and Facilities teams to align asset intake, refresh cycles, and lifecycle processes.
• Coordinate with stakeholders to ensure CMDB standards are followed during acquisitions, changes, and decommissioning activities.
• Serve as a subject?matter expert for CMDB data governance and best practices.
• Reporting, Enablement & Continuous Improvement
• Generate and distribute asset and CMDB reports to support operational, financial, and compliance decision?making.
• Train and guide IT staff and stakeholders on CMDB procedures, data quality expectations, and configuration management best practices.
• Stay current with industry trends, ServiceNow platform enhancements, and emerging configuration management practices.

Required Qualifications

• ServiceNow CMDB Expertise: Demonstrated experience managing a ServiceNow CMDB, including Data Manager, Attestation, and CMDB Health.
• Integration Experience: Hands?on experience with ServiceNow Integration Hub, data streams, ETL processes, and third-party data sources.
• Asset & CI Alignment: Strong understanding of the relationship between asset records and their corresponding Configuration Items.
• Framework Knowledge: Solid knowledge of ITIL v4 practices, particularly Service

Configuration Management and Asset Management.

Education: Bachelor's degree in information technology, Computer Science, Business

Administration, or related field, or equivalent professional experience.

Preferred Qualifications

• Certifications: ITIL v4 Foundation; ServiceNow Certified Implementation Specialist (CIS) in Hardware Asset Management (HAM) or Discovery.
• Advanced Platform Knowledge: Experience with ServiceNow HAM Professional and advanced CSDM implementations.
• Scale: Proven experience managing large?scale hardware environments with 10,000+ Configuration Items.
• Analytics: Proficiency with ServiceNow Performance Analytics, Power BI, or advanced Excel for reporting and analysis.
• Compliance: Familiarity with regulatory and compliance frameworks such as SOX, HIPAA, or NIST as they relate to asset and configuration management

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Ayush Garg at 61 or

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records.

Job Description

King Soopers Bakery Manufacturing

Lead the effective execution of all plant maintenance and assigned projects, in support of safety, quality and continuous improvement. Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR) and our Customer 1st strategy. Provide leadership that embodies our 7 Kroger Manufacturing High Performance Work System principles. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Ensure a safe, efficient and effective use of all supervised craft resources
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Ensure compliance to Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), Department of Health and Environmental Control (DHEC), National Electrical Code (NEC), and Food and Drug Administration (FDA) regulations
• Direct mechanics in the performance of approved maintenance work including quality control, duration, cost and thoroughness
• Assign and inspect all planned preventative maintenance (PPM) work orders
• Review available planned job packages for completeness and correctness; refine and finalize labor, materials, parts, methods and priorities
• Identify, arrange and track the skills training and development needs of each team member; ensure prompt assignment of mechanics to specific jobs relative to individual abilities
• Ensure that good housekeeping and safe work practices are followed throughout the facility
• Clean shop areas daily, including spare parts room and offices
• Provide support and leadership in troubleshooting equipment
• Ensure all labor, parts and work are reported daily through the Computerized Maintenance Management System (CMMS)
• Follow established programs, policies and practices to produce safe, quality foods that meet regulatory and company requirements
• Accountable to the Kroger Manufacturing Food Safety and Quality Principles
• Must be able to perform the essential job functions of this position with or without reasonable accommodation
• Must be able to work around ingredients and/or finished products known to contain food allergens

Minimum Qualifications

• Bachelor's Degree a related field or 5 years of progressive experience in maintenance supervision
• Experience in the food industry dealing with preventative/predictive maintenance process, technical guidance and development of the maintenance work force
• Functional knowledge and use of Microsoft Office and CMMS
• Proven leadership skills
• Excellent communication skills
• Strong analytical ability
• Knowledge of Food Safety Principles, Good Manufacturing Practices (GMP), and EPA and OSHA requirements

Desired Qualifications

• Other Bachelor's degree in mechanical, electrical or chemical engineering
• Experience in continuous improvement activities
• Plant maintenance supervisor

JOB SUMMARY

This role is responsible for extracting meaningful information and providing the business with actionable recommendations to drive outcomes. Responsible for leveraging existing data sources and creating new analysis methods.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently supports all efforts to simplify and enhance the customer experience.

Lead client teams to define clear business requirements for data analysis projects.

Provide metrics definition, data visualizations, and ETL requirements.

Extract, clean and engineer data to be ready for analysis.

Interpret data, formulate hypotheses and develop an analytical approach to meet business requirements

Create customer-readable reports using advanced visualization tools such as Tableau, PowerBI, Excel, etc.

Work to obtain and ingest new reference data sources required to deliver on business need.

Communicate results and make recommendations using data visualization and presentations.

Create analyses and dashboards that are usable, elegant and industry leading.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Demonstrated in-depth ability to analyze, interpret and present data

Demonstrated in-depth ability to make decisions and solve problems while working under pressure

Demonstrated in-depth ability to prioritize and organize effectively

Demonstrated mastery of advanced analytics processes and reporting design principles

Demonstrated mastery in SQL, Python, or R

Demonstrated in-depth proficiency of design and implementation practices within data visualization tools

Effective communication skills, verbal and written, for internal and external customers

Ability to communicate complex technical concepts to all levels of an organization to aid in decision-making

Required Education

Bachelor's degree in Computer Science, Engineering or related field; or equivalent experience

Required Related Work Experience and Number of Years

10+ years’ experience working within a data platform/data analysis environment

10+ years’ experience in a customer facing products/services environment

Within our Corporate Supply Chain and Procurement team located in Denver – Leprino is seeking a P2P (Purchase-to-Pay) Analyst to help centralize and strengthen how indirect procurement purchase orders are created and managed across the business. This role starts hands-on, supporting day-to-day PO execution, and grows into shaping a clearer, more consistent purchasing approach for our plants. You’ll partner closely with Procurement, IT, and plant teams to bring structure where today there is variation, while helping the organization move forward with confidence.

At Leprino, starting compensation for this role typically ranges between $73,000 and $81,000. This position has an annual target bonus of 5%.

What You’ll Do:

• Create and manage purchase orders and change orders for indirect spend using SAP S/4HANA.
• Serve as the primary point of coordination for indirect PO intake, clarifying requests and routing work efficiently.
• Build a centralized approach to indirect PO creation that reduces duplication and confusion.
• Partner with IT to define purchasing workflows that are practical, scalable, and easy to adopt.
• Document purchasing processes and prepare clear guidance for plant teams.
• Roll out standardized PO practices to plants, supporting training and early adoption.
• Monitor purchasing activity to ensure alignment with approved processes and documentation standards.
• Support resolution of PO, invoice, and payment issues in partnership with Accounts Payable.
• Maintain accurate purchasing data, including pricing, vendors, and contracts within SAP.
• Provide visibility into purchasing activity to procurement leaders as processes mature.
• Track indirect PO activity and cycle times to identify gaps, delays, and rework in the process.
• Support audits and internal reviews by maintaining clear documentation for purchasing transactions and approvals.

You Have At Least (Required Qualifications):

• Bachelor’s degree in Business, Finance, Supply Chain, Operations, Engineering, or a closely related field.
• 3 or more years of experience in procurement operations, purchasing, or purchase-to-pay execution.
• Hands-on experience using SAP S/4HANA tools that support indirect purchasing and purchase-to-pay execution (e.g., PO creation, change orders, pricing updates, invoice issue resolution).
• Direct experience performing transactional purchasing work, not system configuration or technical SAP development.

We Hope You Also Have (Preferred Qualifications):

• Master’s degree in Business, Supply Chain, Operations, or a related discipline.
• Experience helping design or roll out standardized purchasing processes across multiple sites or teams.
• Experience partnering with IT on process definition, testing, or system-enabled improvements.
• Exposure to centralized purchasing models or indirect spend management in a manufacturing environment.

At Leprino, we believe in equal employment opportunity and make employment decisions based on each individual’s unique talents, experience, skills, and knowledge; we do not discriminate on the basis of any personal characteristics. We know we are better together and are committed to creating an inclusive and supportive culture in which all employees can thrive.

Offering You In Return:

A chance to be part of a global team of individuals passionate about producing and delivering high-quality products that help feed and nourish families around the world. Leprino could not be where it is today without our incredible employees. That is why we share in our success together by rewarding you for your hard work. Hiring great people who are in it for the long run is our goal. Through competitive salaries and bonuses, life, medical/dental/vision coverage, voluntary benefits, employee assistance programs, wellness incentives, tuition assistance, vacation, ten paid holidays, sick time, paid parental leave, annual merit increases, as well as the LFC Profit-Sharing & 401(k) plan. Your impact will be noticed and rewarded, as you seek to further our company, our customers, and one another.

Our Story:

Leprino’s history dates back to the 1950s, when Jim Leprino first started making small batches of mozzarella for local markets and eateries in the Little Italy neighborhood of Denver. We’ve grown a bit since then. Today, Leprino is the world’s largest manufacturer of mozzarella and lactose, and a leading producer of whey protein. Still owned by the Leprino family, our sights are set to be the “World’s Best Dairy Food and Ingredient Company.” From a small corner grocery store we have grown to over 5,500 employees throughout the globe. Will you join us on our journey?

While we review LinkedIn Easy Apply submissions and may reach out for an initial conversation, they are considered an inquiry rather than an official application. To be formally considered for this position, please apply directly at

Role - Lead Data Analyst

Location : Denver, CO [Local Only] In-person client interview

Job Summary

This role is responsible for extracting meaningful information and providing the business with actionable recommendations to drive outcomes. Responsible for leveraging existing data sources and creating new analysis methods.

Major Duties And Responsibilities

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Lead client teams to define clear business requirements for data analysis projects.
• Provide metrics definition, data visualizations, and ETL requirements.
• Extract, clean and engineer data to be ready for analysis.
• Interpret data, formulate hypotheses and develop an analytical approach to meet business requirements
• Create customer-readable reports using advanced visualization tools such as Tableau, PowerBI, Excel, etc.
• Work to obtain and ingest new reference data sources required to deliver on business need.
• Communicate results and make recommendations using data visualization and presentations.
• Create analyses and dashboards that are usable, elegant and industry leading.

Required Qualifications

• Ability to read, write, speak and understand English
• Demonstrated in-depth ability to analyze, interpret and present data
• Demonstrated in-depth ability to make decisions and solve problems while working under pressure
• Demonstrated in-depth ability to prioritize and organize effectively
• Demonstrated mastery of advanced analytics processes and reporting design principles
• Demonstrated mastery in SQL, Python, or R
• Demonstrated in-depth proficiency of design and implementation practices within data visualization tools
• Effective communication skills, verbal and written, for internal and external customers
• Ability to communicate complex technical concepts to all levels of an organization to aid in decision-making

Required Education

• Bachelor's degree in Computer Science, Engineering or related field; or equivalent experience

Required Related Work Experience and Number of Years

• 7+ years’ experience working within a data platform/data analysis environment
• 7+ years’ experience in a customer facing products/services environment
• Technical Lead, exp in more industries, more expert than Data Insight Analysts

Manufacturing Maintenance Technician II (3rd Shift)

Location: Littleton, CO 80129

Full-Time Role

Shift: 3rd Shift (Mon–Fri)

We’re hiring a Manufacturing Maintenance Technician II for one of our clients to support critical production operations and ensure equipment runs safely, efficiently, and reliably.

What You’ll Do

• Perform preventive and corrective maintenance on manual, semi‑automated, and fully automated equipment.
• Troubleshoot and repair mechanical, electrical, pneumatic, hydraulic, and controls/PLC systems.
• Diagnose problems, conduct root cause analysis, and implement permanent corrective actions.
• Support equipment upgrades, process validations, and continuous improvement projects.
• Reduce downtime, improve machine performance, and help drive key operational metrics.
• Collaborate with operations, engineering, and other teams to resolve issues quickly.
• Maintain safety compliance, cleanroom standards, and maintenance documentation.

What You Bring

• 2+ years of maintenance experience (5 years preferred).
• Strong skills with tools, test instruments, schematics, and technical drawings.
• Hands-on experience with:
• Electrical & mechanical systems
• PLC controls, logic, networks (Ethernet/DeviceNet)
• Pneumatics & hydraulics
• RF welding, ultrasonic welding, hot plate welding (preferred)
• Ability to work independently and troubleshoot complex issues with high accuracy.
• Effective communication, time management, and a proactive mindset.
• Willingness to pursue internal certifications (e.g., Electrical Safety, RF Welding).

Physical Requirements

• Ability to lift up to 50 lbs and move up to 500 lbs with carts/equipment.
• Comfortable working in a cleanroom environment.
• Ability to stand, walk, bend, and use fine motor skills throughout the shift.

Position Overview:

The Operations Manager will direct and own the implementation and onboarding of our customers, from small, single-site projects with regional operators to large, multi-site / multi-state projects with national and executive stakeholders. In this role, you will also be responsible for defining playbooks and roadmaps to optimize ongoing performance management while simultaneously ensuring current customers successfully adopt our platform and achieve measurable outcomes. You will own projects that require working closely with our product and growth teams to evolve our platform to meet customers needs and support account expansion efforts. The ideal candidate will combine thoughtful optimization with focused execution, being detail-oriented, strategic minded, process driven, and an excellent communicator. The role offers an exciting opportunity to be an early team member, with significant potential to shape the future of the organization. 

Key Responsibilities: 

Implementation and Customer Success: 

• Define playbooks for multi-site, simultaneous implementations for enterprise-level customers and drive their execution.
• Lead and optimize existing processes for implementations for new, single-site customers, ensuring smooth adoption and minimal disruption to operations.
• Define configurable success criteria for varied implementation types and establish standardized processes for baseline metrics extraction.

Ongoing Performance Management & Optimization: 

• Enhance the tracking, monitoring, and communication of key performance metrics (e.g., agency use, overtime reduction, labor efficiency).
• Synthesize and translate key performance metrics into actionable strategies and initiatives that drive short-term improvement and long-term sustained success for clients.
• Own and grow key relationships with executive stakeholders across facility leadership and frontline staff.
• Partner and lead projects with the growth team, defining roadmaps for repeatable network and geographic expansion as In-House enters new markets. 

Product Evolution: 

• Extract and synthesize customer feedback to identify opportunities for product enhancements and then drive the process from ideation to deployment.
• Lead projects with the product team to influence roadmap priorities, translating customer requests into actionable product delivery plans.
• Develop best practices, playbooks, and case studies to standardize and scale successful implementations.

Qualifications:

• Bachelor’s degree in business, economics, engineering, or a related field.
• 5+ years of experience in a highly analytical, client-facing environment such as management consulting, strategy & operations, healthcare operations, enterprise customer success, or similar roles requiring structured problem-solving and executive communication.
• High executive presence and relationship management ability - comfortable partnering directly with C-suite, facility leadership, and frontline teams; capable of influencing stakeholders, navigating ambiguity, and driving alignment.
• Proven experience owning outcomes in fast-paced, high-accountability environments; thrives on both strategic planning and rolling up their sleeves to execute.
• Process-oriented with strong operational rigor - able to design, implement, and scale repeatable systems, playbooks, and best practices across customers.
• Exceptional analytical and strategic thinking skills - able to quickly make sense of complex operational environments, build data-driven insights, and translate them into clear recommendations and action plans.
• Bias toward action with high ownership, resourcefulness, and comfort operating in startup environments with evolving processes and priorities.
• Passion for improving healthcare delivery and for working directly with customers to drive measurable operational and financial outcomes.