Engineering Jobs in Batavia Kane County Il Remote
192 positions found — Page 6
LaSalle Network is hiring a Contact Center Sales and Service Advocate for a fast-growing organization near Aurora that is expanding its sales and customer engagement team. This onsite opportunity is ideal for someone who is motivated by results, enjoys building relationships over the phone, and thrives in a fast-paced, high-volume environment.
If you're a strong communicator with a sales mindset and enjoy helping customers find the right solutions, this could be the role for you.
Responsibilities
- Manage a high volume of inbound calls from existing and prospective customers
- Identify customer needs and recommend appropriate products or services
- Upsell and cross-sell solutions to drive revenue and meet sales goals
- Provide accurate information while delivering a positive customer experience
- Update customer accounts and maintain detailed records in CRM systems
- Collaborate with team members to meet and exceed individual and team sales targets
- High school diploma or GED required
- Strong verbal communication and interpersonal skills
- Sales-driven mindset with the ability to overcome objections
- Comfortable working onsite, Monday through Friday, near Aurora
- Basic computer proficiency and experience using CRM or sales tools
- Previous inside sales, call center, or customer service experience preferred but not required
- Work Model: Onsite
- Location: Naperville
- Compensation: $17.25/hour + uncapped commission
- Benefits: LaSalle Network contractors may enroll in medical, dental, and vision insurance
Thank you,
Samantha Ball
#LNCS
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
All assignments are at-will and their duration is subject to change.
Job Title : GIS Specialist (Hybrid/Exp in utilities/oil/gas/power Industry preferred)
Job Description :
Seeking a GIS Analyst that will develop an understanding of current data state, workflows and processes and develop solutions for integrations, transformations, and deliverables.
This will include GIS data analysis, data mining, technical support, and database maintenance to meet internal and external customer requirements.
- Requires demonstrated ability to solve complex problems and recommend the best track for data development and processing.
- Project work will involve process improvement, quality control, data creation from spatial and tabular sources, conversion, migration, and maintenance.
- Bachelor's degree in geography (GIS), engineering, computer science, or related field and 3+ years experience in industry standard GIS.
- GIS certificate and 3 years of related work experience in lieu of a degree in related discipline
- 1+ years in a utility or pipeline GIS
Job Responsibilities:
- Proficiency with linear referencing techniques and concepts is highly recommended
- Knowledge of the Utility and Pipeline Data model (UPDM) is highly recommended.
- Technical project tasks, including database design, advanced GIS analysis and modeling
- Performs data mining activities to meet customer requirements/specifications
- Provides specialized queries, maps and reports to meet customer requirements/specifications
- Performs application testing and documentation of defects
- Interfaces with users; documents requested/needed changes
- Identifies new GIS technologies/processes/applications to improve inter-/intra- departmental functions
- Creates and maintains existing automated processes using Model Builder/Python scripting or other tools
- Processes, prepares and converts data to enter into GIS from a variety of data formats •
- Analyzes current business processes and recommends best practice solutions • Perform QA/QC on version data that pushes to the production environment Knowledge, Skills & Abilities
- Esri ArcGIS Pro – advanced proficiency
- Esri ArcGIS 10.2x – advanced proficiency
- Linear referencing - advanced proficiency
- MS Office suite (Access, Excel, Word, PowerPoint, Visio) – advanced proficiency
- FME by Safe Software – intermediate proficiency
- Esri ArcGIS Enterprise – intermediate proficiency
- Utility Network – intermediate proficiency
- Model Builder – intermediate proficiency
- Python – intermediate proficiency
- SQL RDBMS – intermediate proficiency
- AutoCAD/CADD – basic proficiency
- Visual Basic/VBA – basic proficiency
- SharePoint – basic proficiency
- Excellent verbal and written communication skills
- Excellent geoprocessing and spatial analysis skills
- Strong requirements review, analytical, and problem solving skills
- Application testing script development and performance of testing
- Ability to quickly learn and apply new technologies
- Ability to function independently and as a team member
- Ability to handle multiple assignments and changing priorities •
- Ability to work effectively with limited direct supervision Travel (Up to...): 5%
Remote working/work at home options are available for this role.
Position: Estimator – Manufacturing (Sheet Metal & Machining)
Salary: 55,000 - $80,000
Location: Naperville, IL
Monday - Friday - 8 am - 5 pm
Position Overview
We are seeking a detail-oriented Estimator to support our high-precision metal manufacturing operations. This role is responsible for developing accurate cost estimates and preparing competitive proposals for custom-manufactured components used in Electric Vehicles (EV), Aerospace, and Power Generation applications.
The Estimator will collaborate closely with Engineering, Production, customers, and suppliers to ensure accurate pricing, efficient process planning, and timely project execution.
Key Responsibilities
- Develop comprehensive cost estimates for custom manufacturing projects
- Create detailed process routings and establish estimated production timelines
- Calculate material layouts, usage, and required outside services
- Prepare and submit formal proposals for customer review
- Partner with the Engineering and Production teams to validate processes and costs
- Communicate directly with customers and suppliers regarding specifications, scope, and deliverables
Services quoted may include Laser Cutting, Stamping, Notching, Machining, Fabrication, Welding, and Assembly.
Qualifications & Experience
- Minimum 2 years of experience in manufacturing (Estimating, Inside Sales, CNC Operations, Stamping, Industrial Engineering, or Fabrication preferred)
- Strong knowledge of machining and sheet metal fabrication processes
- Associate degree preferred
Skills & Competencies
- Ability to interpret mechanical drawings and read blueprints
- Strong mathematical aptitude and attention to detail
- Proficiency in Microsoft Office (Excel, Word) and Outlook
- Working knowledge of MRP and database systems
- Experience using micrometers and other precision measuring tools
- Excellent written and verbal communication skills
- Ability to manage multiple projects in a fast-paced environment
Benefits
- 401(k) with company match
- Health, Dental, and Vision insurance
- Life insurance
- Paid time off
- Tuition reimbursement
To be considered for this opportunity, please reach out to Trova Advisory Group by sending an email to with your resume, the position you are applying for, and a brief introduction.
When contacting us, please ask for the hiring team to ensure your application is directed to the right person. We look forward to hearing from you!
About Trova Advisory Group
Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.
Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.
We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at . Include the nature of your request and your contact information, and we will be happy to assist you.
Trova Advisory Group offers a comprehensive benefits package offering Medical and Dental benefit options to all eligible employees.
We’re looking for a Maintenance Manager to lead maintenance operations supporting multi-shift production lines along with facilities oversight at a global nutrition and wellness company in Aurora, Illinois. Candidates must be authorized to work in the United States without current or future sponsorship.
This role is key to ensuring equipment reliability, driving strong preventive and predictive maintenance programs, and maintaining full compliance with food safety and regulatory standards. Beyond the technical scope, this leader will build and inspire a high-performing team, champion continuous improvement initiatives, oversee critical capital projects, and promote a culture grounded in safety, accountability, and operational excellence.
Qualifications and Experience
- Bachelor’s degree in Mechanical, Electrical, Industrial Engineering, or a related discipline; comparable hands-on experience will also be considered.
- At least five years of experience in plant operations leadership, including a minimum of two years overseeing and developing direct reports.
- In-depth expertise in diagnosing and resolving issues within high-voltage, multi-phase electrical systems.
- Background working with food manufacturing and packaging machinery, including related production processes.
- Familiarity with HVAC systems, security and alarm systems, fire protection systems, and facility electrical distribution infrastructure.
- Solid understanding of GMP standards, OSHA requirements, electrical safety practices, and food safety regulations (FDA, SQF, NSF), as well as applicable building codes.
- Experience utilizing computerized preventive and predictive maintenance systems, including work order management and performance trend analysis.
- Comfortable operating in a fast-paced, high-demand environment.
- Ability to interpret and analyze control logic diagrams, P&IDs, and other technical documentation related to automated packaging systems.
Salary: $130,000 - $160,000/year + bonus
Job Title : Nuclear Engineer (Naval Reactors Engineer) Category / Component : Officer • Active Overview Design, regulate, and oversee the Navy's nuclear propulsion program, including reactor design, fleet operations, and eventual defueling and decommissioning of nuclear powered ships and submarines from Naval Reactors Headquarters and associated Department of Energy laboratories and shipyards.
Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design, reactor physics, materials development, component design for steam generators, pumps, and valves, instrumentation and control for reactor and propulsion plants, testing and quality control, radiation shielding, and chemistry and radiological controls; review designs and analyses from laboratories, shipyards, and industry partners; coordinate with fleet units to ensure safe and reliable nuclear plant operation.
What to Expect Assume significant technical responsibility early in your career as part of a lean headquarters staff; work primarily in an analytical and oversight role rather than operating plants at sea; balance long term engineering projects with time sensitive fleet and shipyard issues; frequent coordination with senior civilian engineers, naval officers, and technical teams; high expectations for attention to detail, judgment, and written and oral communication.
Work Environment Work mainly at Naval Reactors Headquarters in the Washington, District of Columbia area with regular engagement with Department of Energy laboratories, nuclear training sites, shipyards, and nuclear powered ships and submarines; office based work that includes document reviews, technical meetings, inspections, and site visits rather than day to day shipboard watchstanding.
Pathways, Training & Advancement Officer commissioning through programs such as Officer Candidate School or the Nuclear Propulsion Officer Candidate program followed by a structured technical qualification program at Naval Reactors; rotational exposure to laboratories, prototypes, shipyards, and fleet support issues; progressive responsibility leading projects and becoming a subject matter expert, with opportunities for professional military education and advanced graduate study in technical fields.
Entry through the Nuclear Propulsion Officer Candidate program for qualified college students and recent graduates, or selection via Officer Candidate School for those who already hold qualifying degrees; all applicants must meet Nuclear Propulsion Program academic and technical screening standards in addition to general officer commissioning requirements.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: Completion of a rigorous technical degree in engineering, physics, mathematics, or a closely related field that includes strong backgrounds in calculus and physics; outstanding academic record, particularly in technical coursework; United States citizenship and eligibility for a high level security clearance; strong technical aptitude and comfort with detailed analytical work.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.
IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.
Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts
Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products
What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools
Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE
Remote working/work at home options are available for this role.
Applied AI Engineer
Compensation:
- Up to $150,000 base salary (direct hire w2 only, no c2c, no 1099), (flexibility on base salary for exceptional experience)
Location:
- Hybrid / Onsite - Greater Kansas City Metro Area
- 3 days per week onsite, 2 days remote
- Candidates must currently reside in the KC metro area or be willing to relocate within a reasonable timeframe
- Fully remote candidates cannot be considered
Work Authorization:
- Must be authorized to work in the U.S.
- No current or future visa sponsorship available
Engagement Type:
- Full time, direct hire only
- No third-party agencies, consulting firms, C2C, or 1099 arrangements
About the Opportunity
Vaco Highspring is conducting a confidential search on behalf of a global enterprise organization with a strong technology footprint, including a proprietary SaaS platform and a technology?enabled services business.
The organization is making a focused investment in artificial intelligence to improve internal efficiency, modernize workflows, and embed intelligent capabilities into its software platform. This role offers meaningful ownership and visibility, with a mandate to build and deploy AI systems that have real, production level impact.
The Role
As an Applied AI Engineer, you will play a key role in integrating AI across internal systems and a customer facing SaaS platform. You will work hands on with large language models (LLMs) and modern AI tooling to automate processes, build internal tools, and deliver intelligent product features.
This is a production focused role operating at the intersection of engineering, product, and business operations, with close collaboration across teams in a hybrid/onsite environment. (3-days per week onsite in Greater Kansas City Metro Area, 2-days remote work.)
Key Responsibilities
- Design and build scalable AI powered services and tools to streamline internal workflows across multiple teams (e.g., operations, content, sales, support).
- Develop and deliver intelligent features within a proprietary SaaS platform.
- Integrate, manage, and optimize multiple LLMs and AI APIs (e.g., OpenAI style, Anthropic style, or comparable providers).
- Provide technical leadership and mentorship to other engineers, including guidance on architecture, best practices, and performance.
- Build and maintain backend systems and APIs that support AI functionality across products and services.
- Design infrastructure for model serving, orchestration, monitoring, and lifecycle management.
- Implement fallback strategies, model routing, and cost performance optimization.
- Partner cross functionally with engineering, product, and business stakeholders to identify high impact AI opportunities.
- Apply best practices related to data privacy, security, compliance, and responsible AI use.
- Stay current with advancements in AI, LLMs, and MLOps, introducing new approaches where appropriate.
Qualifications
- 6+ years of engineering experience with multiple years of experience in a production environment deploying AI/ML applications or infrastructure.
- Proven experience applying LLMs or similar AI models to real business or product challenges.
- Strong backend engineering skills (Python and/or TypeScript preferred).
- Experience with AI/ML orchestration and deployment tools (e.g., LangGraph style frameworks, Airflow like systems, Kubeflow, Ray, or workflow automation tools).
- Hands on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
- Front end development experience in areas like React, Node.js, Web Development, front end web product design
- Solid understanding of MLOps practices, including deployment, monitoring, logging, and evaluation.
- Knowledge of data privacy, security, and ethical AI considerations.
- Experience supporting SaaS platforms or technology driven products is a plus.
- Strong communication skills and the ability to collaborate across technical and non-technical teams.
- Passion for applying AI in practical, high impact ways.
Why This Role
- High visibility and ownership of AI initiatives
- Opportunity to build AI systems that directly impact business outcomes
- Emphasis on production grade systems, not experimentation alone
- Collaborative, hybrid environment with close access to stakeholders
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
Remote working/work at home options are available for this role.
W2 Only , Position is Contract to hire
Title: Power BI Developer
Duration: 4-6 Months + Contract to hire
Location: Remote
- This role at Client is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).
- This role will serve as a launchpad for a data career for candidates who are passionate about data. As a Power BI Analytics Developer on our Data Insights & Innovation team, the candidate will be a key player from day one. The role offers hands-on experience in building real reports and dashboards using Microsoft Power BI that users need to make critical decisions. The candidate will work closely with senior analysts and business stakeholders to design, develop, and maintain interactive Power BI reports and dashboards.
- This is an excellent opportunity for the candidate to gain real-world experience in the full lifecycle of analytics development, from data modeling to visualization, in a dynamic and supportive environment.
Departmental Expectation Of Employee
- Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model
- Acts as a role model within and outside AF.
- Performs duties as workload necessitates.
- Maintains a positive and respectful attitude.
- Communicates regularly with the departmental leader about department issues.
- Demonstrates flexible and efficient time management and ability to prioritize workload.
- Consistently reports to work on time, prepared to perform duties of the position.
- Meets Department productivity standards.
Essential Duties and Responsibilities
- Assist in development of Power BI reports and dashboards to replace existing reports and dashboards in WebFOCUS
- Perform data validation and quality checks to ensure the accuracy and reliability of reports.
- Assist in development of clear, compelling, and user-friendly visualizations that tell a story and facilitate data-driven decision-making.
- Document data sources, report logic, and development processes to ensure knowledge sharing and maintainability
Key Opportunities
- Hands-on experience with the Microsoft Power BI and potentially connecting to various data sources
- A deep understanding of how data analytics drives key business decisions across different functions
- Experience working in a professional Agile/Scrum environment, managing tasks, and meeting deadlines.
- Mentorship from experienced data professionals and opportunities for networking.
Qualifications
- Currently pursuing a Bachelor's degree in Data Analytics, Computer Science, Engineering, Mathematics, Statistics, Renewable Energy, or a related field.
- Basic experience with Microsoft Power BI, Tableau, or a similar data visualization tool.
- Understanding of database concepts and data modeling.
- Basic knowledge of SQL.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Excellent verbal and written communication skills.
Americans With Disability Specifications Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
- This is a fully remote position requiring reliable high-speed internet access and a dedicated workspace.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Remote working/work at home options are available for this role.
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring a ServiceNow Principal Domain Architect!
This position is fully remote!
Overview
The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.
Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.
A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.
Responsibilities typically include
• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.
Education
- 8+ years of relevant experience with a degree (Required)
- 10+ years of relevant experience without a degree (Required)
Certification/Licensure
- ServiceNow Architect Certification (Preferred)
Experience
- 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required)
- Minimum 2 to 3 years of ServiceNow architect-level experience (Required)
- ServiceNow experienced, certified Architect
- Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
- Proven ability to communicate effectively with both business and technical stakeholders.
- Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
- Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
- Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Norfolk, VA
Work Shift
First (Days)
Overview:
Overview
The Manager of Analytic Services leads a multidisciplinary analytics team focused on enhancing consumer and patient experience, with a strong emphasis on call center analytics and operational improvement. Collaborates with organizational leadership and key stakeholders to define, prioritize, and deliver advanced analytics solutions that drive strategic initiatives and optimize business outcomes. Utilizes expertise in Sentara's informatics infrastructure, data engineering, and visualization tools-including Databricks, Power BI, and Tableau-to develop, interpret, and communicate analytical models supporting program evaluation, operational performance, and clinical excellence.
Key responsibilities include:
Strategic Analytics Leadership: Defines consumer and patient experience analytic requirements in partnership with business and clinical leaders. Aligns analytic strategies with enterprise goals, leading projects from conception to execution using Agile methodologies.
Technical Solutions & Visualization: Designs, develops, and implements scalable analytical solutions leveraging Databricks, Power BI, Tableau, and other enterprise tools. Translates complex data into actionable insights, dashboards, and visualizations for diverse audiences.
Process Improvement & Change Management: Identifies and implements process enhancements to improve the customer journey, call center performance, and clinical quality metrics. Champions change management best practices to embed analytics-driven improvements across business units.
Stakeholder Engagement: Builds effective relationships with internal and external partners, driving consensus and stewardship of analytic priorities. Communicates findings and recommendations to executive leadership in a clear, actionable manner.
Team Leadership & Development: Manages and mentors analytic staff, fosters a culture of continuous learning and professional growth. Responsible for HR development, performance management, and recruitment. Oversees vendor relationships, including contract negotiation and management.
Project Management: Oversees a portfolio of analytics projects, ensuring timely delivery using established project management methodologies. Coordinates cross-functional teams to meet milestones, deliverables, and customer service targets.
Regulatory & Clinical Reporting: Ensures analytic solutions support regulatory compliance and clinical quality reporting, applying quantitative research design and rigorous analytic standards.
Education
- Bachelor's Level Degree (Required)
Certification/Licensure
- Project Management Professional Certification (PMP) - (Preferred)
Experience
- 5+ years of experience in the Clinical/Business Sectors (Required)
- 5+ years of experience in Healthcare (Required)
- Proficiency with Agile frameworks, Databricks, Power BI, Tableau, and other modern analytics and visualization tools strongly preferred
- Demonstrated experience in project management and quantitative research design, preferably within healthcare, consumer experience, or call center domains.
- Proven success in process improvement, stakeholder management, team development, and change management initiatives.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Talroo-IT, Indeed,
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.