Engineering Journal Jobs in Westminster

Overall Purpose: The Design Engineer will independently evaluate, select and apply standard engineering techniques and procedures to design mechanical/fluid components and assemblies that meet the requested objectives and requirements.

Essential Duties & Responsibilities:

• Provide design and engineering support for a wide variety of new and existing products with a focus on aerospace hoses, couplings and quick disconnects
• Develop, evaluate, and implement new processes, techniques, materials, finishes etc.
• Support manufacturing with new and innovative methods of producing parts and assemblies, lower costs and increase manufacturability and functionality
• Be an integral part of the engineering team and will receive instructions, training, and pre-established guidelines to perform the functions of the job in a timely manner
• Adhere to 5S Standards
• Adhere to all company policies and procedures, including, but not limited to, policies for attendance and punctuality and standards for safety

Other Duties:

• Other duties based on the needs of the Engineering Department

The preceding functions have been provided as examples of the type of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed.

Qualification Requirements:

• Bachelor of Science Degree in Mechanical or Aerospace Engineering from an accredited college or university
• 5+ years of experience in the engineering field, preferably focused on aerospace components
• Knowledge of CAD software (SolidWorks, AutoCAD or Catia, FEA a plus)
• Background in Aerospace Components preferred
• Ability to find creative and cost-effective design solutions to complex mechanical engineering problems
• Good mechanical aptitude and knowledge
• Self-motivated and highly organized
• Possess knowledge of commonly used engineering concepts, practices and procedures
• Strong computer skills – especially Microsoft Word and Excel
• Able to work with a fast paced, multi-disciplinary team
• Able to follow instructions with little supervision
• Fluent in English (able to read, speak, write and understand)
• Must be a U.S. Person (U.S. Citizen or Permanent Resident)

Physical Demands:

• While performing duties of the job, the employee is regularly required to:
• Sit
• Use hands and fingers to handle, type or feel
• Reach with hands and arms
• Speak or hear
• While performing duties of the job, the employee is occasionally required to:
• Stand
• Walk

Work Environment: Mainly office environment with occasional time spent in a warehouse setting

• Must be a U.S. Person based on ITAR definition (U.S. Citizen or Permanent Resident). This position is expected to be exposed to information which is subject to U.S. export control regulations, i.e. the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). All Applicants must be U.S. persons within the meaning of U.S. regulations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Direct Hire | Full-Time

Our recruiting firm is partnering with a well-established manufacturing company in Buena Park to hire a hands-on Manufacturing Engineer (Electro-Mechanical) with strong automation and controls experience.

This is a high-impact role supporting Engineering, R&D, and Production. The ideal candidate thrives on the manufacturing floor and has deep experience designing, programming, and improving automated systems.

What You’ll Be Doing

Automation & Equipment Design

• Design and implement semi-automated and fully automated manufacturing equipment
• Program and troubleshoot PLC-controlled systems
• Work with sensors, solenoids, motors, pneumatics, hydraulics, and vision systems
• Conduct machine qualification and validation testing

Manufacturing & Process Engineering

• Lead and support R&D line trials
• Design tooling, fixtures, and work cells
• Optimize production line layout and efficiency
• Support capital equipment evaluation and justification

Continuous Improvement & Quality

• Perform root cause analysis of process and quality issues
• Implement Lean manufacturing initiatives
• Apply DFMA, SPC, FMEA, and DOE methodologies
• Reduce material discrepancies, returns, and customer complaints

Cross-Functional Collaboration

• Partner with Manufacturing, Quality, Maintenance, Sales, and Production teams
• Support safety initiatives and environmental compliance efforts

What We’re Looking For

Required:

• BS in Mechanical or Electrical Engineering
• 7+ years of hands-on manufacturing engineering experience (required)
• Strong PLC programming and automation experience
• Experience designing mechanical and electrical manufacturing equipment
• SolidWorks proficiency (3D modeling & drafting)
• Experience with Lean manufacturing practices
• Ability to read engineering drawings and technical documentation
• Strong problem-solving ability and attention to detail

Preferred:

• Experience in plastics, rubber, extrusion, or co-extrusion manufacturing
• Bilingual Spanish/English
• Knowledge of KPI/KPP/KPC metrics
• Experience with ASTM testing standards
• Microsoft Project experience

Ideal Candidate

• Self-starter with a “take ownership” mentality
• Comfortable working directly on the production floor
• Strong communicator across technical and non-technical teams
• Highly organized and capable of managing multiple projects
• Able to work autonomously in a fast-paced environment

This is an excellent opportunity for a senior Manufacturing Engineer who enjoys automation design, process improvement, and driving measurable impact in production operations.

If you're interested in learning more, apply today.

We are a U.S.-based, privately held, mid-sized company operating in the aftermarket industrial sector. With a global footprint, we provide engineering services and repair solutions for high efficiency pumping equipment across key industries including oil and gas, steel, nuclear, and pulp and paper. With our corporate headquarters in Chicago, IL, our company prides itself on technical expertise, customer service, and strategic growth across international markets.

We are offering a home-based sales opportunity for an Account Manager position, remotely based in Southern California or Southern Nevada.

This person will be responsible for the identification, development and implementation of sales strategies and customer solutions in a defined territory and specific customer base in the Refinery, Power Plants, Municipalities and Oil and Gas markets located in and along the territory within:

Territory – Southern California and Southern Nevada.

Sales responsibilities will be for aftermarket pump repairs plus parts, reliability services, sensors and field service within your assigned region. You will be conducting business development activities, cultivating customer relationships, identifying opportunities for growth, closing new business and ensuring business objectives/strategies are met within a company with a supportive culture, including our technical and sales resources to help you be successful in your role. You will have many resources available to you including a 5,000 HSP test lab, strong engineering support, high quality marketing tools, including media, brochures, case studies and training resources. You will also have access to experienced shop personnel who believe in providing our customers with a high-quality value solution.

Essential Job Accountabilities:

• Maintain current relationships with key accounts and prospect new customers continuously.
• Execute sales calls and identify new opportunities with both existing customers and new accounts in assigned geographical area.
• Grow sales within geographic territory in alignment with assigned revenue and new account development targets.
• Report sales activities in Salesforce CRM Software.
• Provides continuous improvement in sales coverage and effectiveness developing key areas and markets to include market share information and action plans.
• Provide technical support to customers and interfaces with engineering to assure best hydraulic fit and optimal equipment efficiency.
• Develop sales forecasts for the region.
• Define and assist management in developing solution-based proposals that will demonstrate product value to new and existing customers while optimizing revenue and profit of sale.
• Participate in weekly production /sales meeting to inform management of current and future activity.
• Work collaboratively with operations to identify and maximize margins and business profitability.
• Attend trade shows and industry events that impact business and build customer rapport.
• Effectively promote all of Hydro's value-added products and services, utilizing a "Total Solutions" sales strategy.
• Continuously build the Hydro brand, both in person and in social media presence.
• Manage travel and entertainment expenses in accordance with budgets and corporate policies.
• Travel up to 75% for in-person meetings at customer facilities within assigned geographic territory.

Job Requirements:

To perform the job successfully, an individual should demonstrate the following competencies:

• Minimum education requirements include technical degree (mechanical engineering preferred) or equivalent combination of experience and education.
• 5 years prior experience as a Sales Engineer, Field Service Engineer or mechanical engineer or similar.
• Experience and knowledge of aftermarket service and solutions related to rotating equipment primarily with pumps.
• Superior technical skills with an in-depth knowledge of various types of pumps and pumping systems and a demonstrated knowledge of historical pump information along with a solid understanding of theoretical pump technologies.
• Strong business acumen and understanding of profitability in a service business environment
• Possess the ability to define problems, collect data and establish facts and valid conclusions.
• Have outstanding Customer Service skills and abilities in conjunction with a positive attitude and demeanor in sales settings and at site facilities.
• Proficient computer skills including Microsoft suite applications, with above average Excel and CRM experience.
• Must possess a high attention to detail, have exceptional time management skills.
• Have strong analytical and problem solving skills with an understanding of the root cause failure analysis process.
• Ability to facilitate solutions in a fast paced, complex technology, and business environment.
• Ability to work independently and be self-motivated while also being able to work effectively in a team environment.

Work Environment:

• Work is generally performed in a office environment and there will be instances that require activities in an industrial setting.
• Individual is required to comply with safety standards and regulations and use proper PPE.

We offer a full benefits package with a matching 401k and an entrepreneurial opportunity in a privately held organization.

Job Title: Operations Manager - Process Automation

Reports to: VP, Operational Excellence

Location: Irvine, CA

About Our Organization

RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.

Job Summary

We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.

The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.

Duties and Responsibilities

• Define KPIs and build dashboards to measure performance and support proactive decision-making.

• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.

• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.

• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.

• Implement processes and systems to reduce chaos and pull operations towards KPIs.

• Be a thought partner to our operations, product, and engineering leaders.

Qualifications

Education/Experience

• Bachelor’s degree, ideally in a quantitative field like engineering, science, or mathematics.

• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.

• Experience operating, building, or otherwise getting your hands dirty to solve the problem.

Skills

• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.

• Thorough and detail oriented.

• Action-oriented and not afraid of solving a problem you’ve never seen before. A self-starter and go-getter.

• Comfortable building models in Excel or writing scripts in Python. Bonus points if you’ve built solutions with GenAI tools.

• Excellent communication skills and an ability to tailor your message to the audience.

• Collaborative and teammate-lifting mindset.

Senior Counsel, Litigation & IP Strategy

You will lead litigation portfolio with a heavy focus on semiconductor technologies. You will bridge the gap between complex engineering concepts and compelling legal arguments, managing high-stakes disputes across the U.S., EU, and Asia-Pacific.

Key Responsibilities

• Strategic Oversight: Drive litigation strategy ,semiconductor-related IP, antitrust, trade secrets, and class action matters.

• Hands-on Execution: Draft pleadings and briefs for high-stakes cases and direct all phases of litigation from discovery through trial and appeal.

• Technical Translation: Collaborate with engineering teams to translate deep-tech architecture into winning legal positions.

• Global Risk Management: Manage outside counsel and litigation budgets while navigating regulatory inquiries and ITC Section 337 investigations.

• Executive Advisory: Partner with senior leadership to align legal risks with broader business and market dynamics.

Who You Are

• A Proven Expert: J.D. with 8+ years of litigation experience, including 3–5 years in a leadership capacity (In-House/NPE).

• Semi-Tech Savvy: Deep technical understanding of semiconductor design and memory systems.

• IP Veteran: Significant experience in patent litigation and inter partes review (IPR) proceedings before the PTAB.

• Strategic Thinker: You don't just manage cases; you proactively identify and mitigate risk before it hits the docket.

Preferred Qualifications

• In-house experience at a semiconductor/tech company or NPE

• Familiarity with SEPs (Standards-Essential Patents) and licensing negotiations.

• Advanced degree in Electrical Engineering is a major plus.

Who We Are

We are Skybound.

We love creators. We love fans. We love thrilling games, indelible images and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices.

From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough.

Opportunity

Skybound is looking for an experienced and passionate Senior Systems Designer to help build a thrilling new game franchise. The Senior Systems Designers create rewarding loops that help players set goals, progress, and stay engaged over multiple play sessions. They craft and tune player advancement and rewards across the entire game.

You will collaborate closely with the Game Director, department leads, and cross-disciplinary teams to define and drive the strategic vision for player progression and meta systems. You'll mentor other designers, establish best practices, and ensure the systems design team delivers high-quality, scalable solutions that support both gameplay and business goals.

If you're passionate about building compelling systems, love mentoring others, and thrive in a creative, combat-focused environment, we'd love to hear from you.

Reports: This position will report to Game Director.

Responsibilities: Responsibilities include, but are not limited to:

• Lead the vision and execution of player progression, meta systems, and engagement loops across single and multiplayer experiences.
• Define and drive KPIs for progression systems that align with player satisfaction and business goals.
• Mentor and guide systems designers, fostering a culture of excellence, collaboration, and innovation.
• Own major feature areas from concept through implementation, ensuring quality and consistency across the game.
• Collaborate cross-functionally with engineering, art, UX, and production to ensure systems are well-integrated and technically feasible.
• Establish and evangelize best practices for systems design, documentation, and tool usage.
• Anticipate and resolve design challenges, proactively improving workflows and pipelines.
• Playtest and iterate on systems regularly, using data and player feedback to refine and optimize.

Requirements

• 10+ years of experience in the games industry, with a focus on systems design and progression.
• Proven leadership experience, including mentoring designers and leading cross-functional initiatives.
• Shipped at least one AAA title with significant ownership of progression or meta systems.
• Deep understanding of player psychology, engagement strategies, and content pacing.
• Strong analytical skills, with the ability to translate complex systems into clear, actionable designs.
• Experience collaborating with engineering on tool development and pipeline optimization.
• Excellent communication and documentation skills, with fluency in PowerPoint, Word, Excel, Visio, etc.
• Strategic mindset, balancing creative vision with technical and business constraints.

Preferred Qualifications

• Experience with Unreal Engine, including scripting and integration into production pipelines.
• Strong technical scripting skills and a willingness to learn new tools and technologies.
• Passion for combat-oriented games, player progression, and Skybound's unique properties.

Job Type: Regular, Full-Time

Salary Range: $125,000 - $165,000

• Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
• The salary range listed is just one component of the total compensation package for employees
• Compensation decisions are dependent on circumstances of each role

Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement.

Company Overview

Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible.

Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.

Invincible is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Videos top-streamed series with a 99% score on Rotten Tomatoes. Based on the groundbreaking comic book by Robert Kirkman, Cory Walker, and Ryan Ottley, Invincible revolves around 18-year-old Mark Grayson, who's just like every other guy his age—except his father is (or was) the most powerful superhero on the planet. Still reeling from Nolan's betrayal in Season One, Mark struggles to rebuild his life as he faces a host of new threats, all while battling his greatest fear - that he might become his father without even knowing it.

The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Kirkman, David Alpert, and Margaret M. Dean.

Equal Opportunity Employer

At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. In addition to federal law requirements, Skybound complies with all applicable state and local laws governing nondiscrimination.

Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.

For more information on our Privacy Policy, visit: working/work at home options are available for this role.

• We are a leader in our industry
• We offer long term career stability
• Opportunities for continued learning, development & advancement
• Excellent pay
• Great benefits
• Positive company culture
• Ability to make an immediate impact

• Control System Troubleshooting & Repair: Diagnose and repair PLC-based press control systems, hydraulic motion control circuits, and servo systems.
• Installation & Commissioning: Install, configure, and commission control systems for hydraulic and servo electric presses, ensuring proper integration of PLCs and peripherals
• Retrofits & Upgrades: Assist in modernizing hydraulic press controls, upgrading outdated PLCs, HMIs, motion controllers, and hydraulic servo systems for improved performance and automation.
• Field Service & Customer Support: Provide on-site and remote troubleshooting for hydraulic and servo electric press controls, minimizing downtime, and ensuring customer satisfaction.
• Programming & Debugging: Develop, modify, and troubleshoot PLC logic, HMI screens, motion control programs, and press automation sequences.
• Preventive Maintenance & Optimization: Conduct control system inspections and hydraulic system tuning to enhance system performance and reliability.
• Documentation & Reporting: Maintain service reports, control schematics, wiring diagrams, and software backups for customer and internal records.
• Training & Collaboration: Work closely with engineering, production, and service teams to provide training and guidance on press control systems.

• Bachelor’s degree in a technical field, most commonly Electrical or Mechanical Engineering
• 5-7 years’ experience in a manufacturing environment
• 7-10 years industry experience without a bachelor’s degree
• Self-starter who is adaptable to work independently and within a team environment
• Excellent communication skills and the ability to work in an interactive group environment are essential.

Job Summary:

Control Air Enterprises LLC is looking to hire an organized, timely, and respectful project engineer with a minimum of a bachelor's degree in engineering, architecture or construction management to join our Anaheim office (Anaheim, CA). The project engineer must have short- and long-term processing abilities and demonstrate their ability to understand and comply with company, project, contractual requirements, and to provide clear and accurate documentation.

Responsibilities will include but are not limited to the following:

• Assist in managing large & complex HVAC construction projects.
• Assist in managing subcontractor scope and performance of contractual requirements.
• Assist in tracking field installation.
• Organize, file, and track all project coordination and correspondence.
• Accurate documentation to successfully track projects, including submittals, schedules, schedule
• Of values, billings, RFI's (requests for information), requests for change orders, change orders,
• Project start-up and close-out (including timely processing of O&M's and "as-built" packages).
• Learn all software programs utilized in the day-to-day business operations of the company.

Basis of Evaluation:

• Projects consistently meet or exceed expected profit objectives.
• Effective control of deliveries to coincide with schedules and progress billing.
• Timely review, approval, and submission of RFI's, requests for change orders, and change
• orders.
• Timeliness and accuracy of submittals, project turnover and start-up packages.
• Proper documentation of all projects reflecting the flow of the project.
• Maintain and grow Control Air's customer satisfaction and reputation.

Required Characteristics:

• Must have a strong work ethic and a "can-do" problem solving attitude.
• Must be an excellent listener and communicator.
• Must be proficient in Microsoft Office Outlook, Excel, and Word.
• Bluebeam, Adobe editing, ACAD training is an advantage.
• Experience in mechanical contracting is desired but not necessary.
• Bachelor's degree in a Construction related profession or similar is required.
• Must present a strong, confident and professional image.
• Must be able to commute to different jobsites within the Bay Area.

Skills:

• Basic level of understating plans and specification.
• Basic understanding of construction schedules.
• Ability to interface with the clients.
• Ability to coordinate with other team members.
• HVAC/Mechanical Engineering (Preferred).

Benefits include the following:

• Medical, dental and vision benefits
• 401k retirement plan
• Life Insurance
• Long-Term Disability Insurance
• FSA & extra insurance
• Paid holidays
• Paid time off
• Employee stock ownership plan (ESOP)

Pay range: $25 - $40 Hourly

Join Us:

Let's be honest- life is too short to work at a job that you don't love. So, do something about it! Come be a part of our team and work with us on industry defining projects. We are a family of passionate people, who are smart and kind, and have some pretty amazing skills. We love what we do, and love being California's Homegrown Mechanical Experts.

About Control Air Enterprises:

We have been in business for over 42 years, are a full mechanical contracting firm specializing in Major Construction, Tenant Improvement, Industrial, Plumbing, Retrofit, Service, Controls, Energy Commissioning and Detailing. Our divisions can handle a wide range of projects and services that include Design Build, Design Assist and Plan & Spec for facilities in the Medical, Entertainment, Laboratory, Hotel, Resort, Office, Government, Education, Civic and Commercial industries. Oh, we are also 100% employed owned (ESOP), have over 1,000 family members, and have one of the largest fabrication shops in California. Our corporate headquarters are in Southern California (Anaheim - just south of Los Angeles), conveniently located near several major freeways. We also have offices in San Diego and Hayward (Northern California). Our manufacturing facilities are located in Anaheim (Southern California) and Hayward (Northern California).

Equal Opportunity Employer, including disabled and veterans.

Workers Compensation Claim Manager

Property & Casualty Insurance

The manager oversees a team of Claim Specialists who address claims of varying complexities within the department. This role involves tracking claim trends and regularly reporting findings to department leadership, along with action plans to mitigate any negative trends. Candidates residing in Pacific Standard Time regions are highly preferred. A deep understanding of California Workers’ Compensation statutes is essential. The manager will direct policies and procedures to ensure that claim handling aligns with the company’s best practices, as well as all relevant legal and regulatory standards.

Collaboration with the Assistant Vice President is a key aspect, focusing on the planning and establishment of regional business goals. Working alongside risk engineering, underwriting, account executives, vendor management, and legal teams, the manager will address trends that could affect claims costs and develop guidelines that support the department’s and company’s objectives. Technical support should be provided to claims specialists, drawing from industry publications, seminars, and various resources to remain current on essential updates.

Staying informed about recent legal rulings and trends by reviewing case law is also critical. Ensuring a competent claims staff is vital for the timely and equitable resolution of claims based on applicable contracts, state regulations, and company policies. Coverage issues will be identified, including a review of all coverage evaluation letters. The manager will approve recommendations for case reserves and oversee the adequacy of reserves for claims managed by the team. Guidance in claim negotiations and extending settlement authority to Claims Specialists is essential, as is recruiting, mentoring, and retaining skilled staff. Developing and training direct reports is important to maximize their growth and success, while also addressing any performance issues to meet both departmental and individual goals.

Setting, executing, and monitoring regional office claims objectives in alignment with the company’s mission is crucial, along with a willingness to participate in special projects beyond standard duties. Engaging with current and potential customers about the company’s claims capabilities and their specific needs is also required.

Candidates should have over eight years in WC Claims supervision or management roles, with substantial experience in California jurisdiction. A bachelor's degree or its equivalent is mandatory, alongside strong verbal and written communication skills. Proficiency in the Microsoft Office suite and Lotus Notes is also necessary.

SUMMARY

This senior-level service role combines hands-on technical expertise with regional leadership responsibility. The position serves as the primary service and customer support contact for a defined region, balancing field-based service work with oversight, coordination, and performance management of service operations. The role plays a critical part in maintaining customer satisfaction, driving service quality, and ensuring efficient response and resolution across complex CNC environments.

RESPONSIBILITIES

• Serve as the main regional service contact, coordinating incoming service requests and assigning work to field personnel.
• Provide advanced technical support and troubleshooting for CNC equipment involving mechanical, electrical, pneumatic, hydraulic, and PLC systems.
• Support and mentor service engineers through field assistance, technical guidance, and localized training initiatives.
• Oversee open service issues, ensuring timely resolution, proper documentation, and customer communication.
• Prepare service estimates, manage service reports, and support billing and quality documentation processes.
• Conduct performance feedback activities, participate in interviews, and assist with ongoing training and development planning.
• Support machine installations, inspections, shipping coordination, and showroom equipment activities as needed.
• Perform regular safety and compliance audits related to service and facility operations.

QUALIFICATIONS

• Bachelor's degree required.
• Five to seven or more years of progressive service engineering experience with exposure to leadership or regional responsibility.
• Strong working knowledge of CNC systems, including mechanical, electrical, pneumatic, hydraulic, PLC, and programming fundamentals.
• Demonstrated ability to manage multiple priorities in fast-paced, field-driven environments.
• Proven customer-facing communication skills with a professional, solutions-focused approach.
• Strong organizational skills with attention to detail and follow-through.
• Proficiency with standard business software; experience with ERP or CRM systems is a plus.

BENEFITS

• Competitive base compensation with performance-based bonus opportunities.
• High-visibility regional leadership role with strong ownership and decision-making impact.
• Blend of hands-on technical work and leadership responsibilities for continued skill growth.
• Opportunity to work directly with customers and advanced CNC technologies.
• Comprehensive benefits package supporting long-term career stability.