Engineering Journal Jobs in Pa

• Proper use of pneumatic tools (safety glasses and hearing protection required).
• Safe operation of machinery.
• Forklift certification (provided and required before operating equipment).

Compensation details: 18-25

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Avo Photonics ( ) is a dynamic contract engineering services company that designs, develops and manufactures custom opto-electronic products for a large customer base. Members of our staff have the opportunity to design, prototype, and produce next generation products for a diverse range of markets including environmental, medical, military, industrial, aerospace, and communications.

We are seeking an experienced Manufacturing Manager who will help to further our success and reputation in the industry through world-class customer service for our weekend operations. This position will report directly to the Director of Manufacturing. The successful candidate must keep multiple records, be self-motivated, maintain a professional presence, and have the desire to take ownership.

Specifically:

• Manage production Line Managers
• Execute production build plans as defined by Director of Manufacturing; meet customer performance, quality, and delivery
• Ensure 100% accurate execution of process steps per authorized Work Instructions by properly trained personnel
• Continually monitor and optimize staffing placement, development, and needs
• Define and track training program for all production staff
• Take ownership and demonstrate excellence; production areas shall exemplify discipline, cleanliness, quality, and control
• Confirm all Quality Documents are being completed properly and in a timely fashion
• Monitor and manage yield loss scrap so that corrective actions can be implemented quickly
• Drive continuous improvement through observations shared and discussed with Director of Manufacturing and Product Engineering
• Ensure that equipment and quality issues are resolved through Engineering

Requirements:

• B.S. in Operations Management or a technical discipline
• 7 years of progressive manufacturing leadership, inclusive of supervisory roles of multi-shift operations
• Ability to plan equipment capacity, staffing, space and material flow in a high technology manufacturing environment
• Demonstrated ability to identify and develop strong Line Managers and Process Leads
• Demonstrated experience in establishing teams and personnel development planning in a manufacturing environment
• Strong attention to details
• Ability to communicate clearly and concisely

Apply: Avo Photonics offers competitive salaries and a comprehensive benefits package.

Equal Opportunity Employer: Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.

About the Role

The Advanced Manufacturing Manager will lead the Advanced Manufacturing team to drive the development and integration of factory automation, manufacturing tooling and new technology to deliver results to achieve strategic goals to support manufacturing growth. This role will oversee the technical aspects of large-scale projects while leading a team of advanced manufacturing, controls, robotics and tooling engineers.

Responsibilities

• Build, lead, and mentor a high-performing advanced manufacturing team fostering a culture of continuous improvement and innovation
• Develop automation strategies that align with business long range strategic planning.
• Lead the design and execution of advanced manufacturing strategies to sustainably enhance productivity, reduce cost, and improve consistency of product quality leveraging leading edge industry 4.0 technology
• Participate in the assessment of integrator/supplier technical and commercial capabilities.
• Collaborate with quality, manufacturing, and engineering to identify and address systemic causes, implementing lasting solutions in processes and tools to prevent the recurrence of development issues.
• Maintain documentation, SOPs, and best practices for advanced process development, tool development, and knowledge transfer to manufacturing.
• Develop preferred methods/manufacturing systems in conjunction with manufacturing stakeholders.
• Collaborate with manufacturing plants and functions to align business objectives
• Own manufacturing technical readiness as a critical member of advanced manufacturing, with specific emphasis on manufacturing producibility, cost effectiveness, process repeatability; negotiate conflicting requirements, identify lessons-learned and DFM/DFA/DFSS opportunities and share/escalate to upstream product design engineers, supply chain and downstream manufacturing engineers.
• Manage the release of new equipment/process into manufacturing; drive manufacturing readiness; secure production at scale capacity, throughput, yield, and process capability before release to sustaining teams in the factory.
• Lead projects and technical teams from concept through deployment, ensuring performance requirements, timely delivery and ROI.

Education and Experience

• Bachelor’s degree in engineering (electrical, mechanical, industrial) or similar discipline required
• Minimum 10 years of applied professional experience leading and facilitating engineering initiatives in a manufacturing environment required, advanced manufacturing experience preferred
• Minimum 5 years of people management experience
• Demonstrated business acumen with an ability to understand and identify improvement opportunities that will provide financial benefit to the business
• Experience designing and deploying various automation and Industry 4.0 technologies
• Robotics experience, Fanuc preferred
• Plastic welding experience preferred
• A strong understanding of digital technologies, data analysis skills, agility and adaptability, a collaborative and team-oriented approach, fostering innovation.
• Strong communication skills, the ability to empower employees, and a focus on continuous learning/mentoring to navigate the rapidly changing landscape

Travel

• Overnight/North America: 10-25%

Working Conditions

• Office Environment - Must be able to remain in a stationary position 50% of the time and occasionally move about inside the office to access file cabinets, office machinery, etc. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. May be required to exert up to 35 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.
• Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats. May be required to exert up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.
• Customer/Partner Locations – Employee may visit customer or partner locations that may be comprised of office, manufacturing floor, laboratory environments and construction sites depending on the location and reason for visit.

The Senior Advanced Manufacturing Engineer will work with internal stakeholders and outside contractors to execute projects to support manufacturing scale up. This will require managing medium to large scale projects from concept, through capital funding planning and approval, and ultimately through successful implementation of automation and facility projects to meet the goals of the business.

Responsibilities

• Demonstrated ability to effectively work with suppliers, outside contractors and stakeholders and recommend development of best practices to improve assembly/manufacturing methods and procedures.
• Impacts the achievement of part design related to design for assembly/manufacturing, error proofing, fixture design, and incorporating quality monitoring and improvement measures to drive results.
• Works independently and as part of a team on complex projects.
• Collaborate with partner groups in development and review of manufacturing process for new products, design changes, or new manufacturing methods.
• Recommend, evaluate, and implement new technologies to improve efficiency or enhance flexibility of manufacturing operations with a focus on launch site capability.
• Partner with leadership, operations and engineering teams to ensure that new equipment projects align with the manufacturing strategy and build plans.
• Be accountable to deliver operability, reliability, and functional integrity of automated manufacturing equipment for handover to operations.
• Lead facility expansion efforts to support scaling of manufacturing sites, new and existing.

Education and Experience

• Bachelor's degree in engineering preferred
• Minimum of 10 years' experience
• Experience and understanding of complex automated manufacturing systems and components (electrical and pneumatic control, PLC and HMI devices, sensors, servo motors, vision systems, and robotics)
• Good understanding of supporting processes associated with the operations and maintenance of a production plant.
• Experience in manufacturing engineering and plant operations with direct experience in automated production processes, equipment support, and manufacturing best practices.
• Proficiency in use of AutoCAD

Travel

• Overnight/North America: Less than 10%

Working Conditions

• Office Environment - Must be able to remain in a stationary position 50% of the time and occasionally move about inside the office to access file cabinets, office machinery, etc. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. May be required to exert up to 25 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.
• Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats. May be required to exert up to 35 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.

Job Summary:

This is a full-time position responsible for managing projects that support our manufacturing equipment and facilities.

Essential Functions:

• Manage and execute small to mid-size capital projects.
• Prepare user and functional specifications, project plans, scopes of work (SOW) and requests for quote (RFQ) documents.
• Identify manufacturers, suppliers, integrators and contractors. Obtain and review competitive bids.
• Submit purchase requisitions and track costs.
• Plan, schedule and coordinate installation, commissioning and qualification activities.
• Prepare change control documentation, work instructions, equipment installation and operational qualification protocols, and summary reports as required.
• Ensure safety is designed into equipment.
• Ensure long-term maintenance and reliability practices are established.
• Assist lead engineers in the execution of large capital projects.
• Contribute technical expertise to improve equipment reliability and performance.
• Provide engineering solutions to address repetitive failures and other problems.
• Work closely with process owners on continuous improvement projects.
• Support maintenance, production and project management.
• Communicate effectively with AR associates, suppliers, contractors, and customers.
• Conduct yourself in a professional, respectful manner consistent with AR Guiding Principles, and embrace 6S LEAN culture.
• Perform other related duties as assigned.

Job Specifications:

• B.S. degree in Engineering
• A self-starting team player that can handle multiple and changing priorities
• Strong problem solving, decision making, and project management skills
• Strong analytical and computer skills
• Sound organization and communication skills
• Communicate fluently in English
• Tolerate odors and noise associated with manufacturing operations
• Travel throughout the manufacturing areas, buildings and campus to allow personal observations of equipment and facilities associated with responsibilities
• Travel to customer and vendor facilities as required
• Accommodate a flexible work schedule
• Proficiency in computer programs for engineering such as Office 365 applications and AutoCad

Join the MEPPI Team!

Mitsubishi Electric Power Products, Inc. (MEPPI) is seeking a Quality Assurance Engineer II - Manufacturing to plan, direct and support activities to assess and provide for root cause analysis and corrective action implementation for Transportation Systems Division (TSD) quality problems. Implement and maintain quality assurance programs and lead efforts with internal audits.

This position will report to the TSD Quality Assurance Section Manager and is an onsite position in Freedom, PA.

What You’ll Do:

• Participate in and/or lead supplier validation audits using product quality planning tools.
• Collaborate with suppliers to investigate quality problems, identify root causes of problems, develop correction action plans and implement improvements. Verify corrective actions are implemented and maintained.
• Serve as a quality assurance liaison to Japan. Learn and implement applicable Japanese techniques for quality assurance improvements.
• Participate in the development of new products or modifications of existing products to meet customer requirements.
• Participate in and/or lead internal audits. Work with all departments to help close audit findings in an effective and timely manner.
• Coordinate continued evaluation of procedures and documentation throughout TSD. Verify for completeness, accuracy and lack of redundancy.
• Facilitate in-house quality assurance and manufacturing improvement programs throughout TSD.
• Assure quality records are generated, retained, stored, protected and disposed of according to TSD and Company policies.

What You’ll Bring:

• Bachelor’s Degree in Engineering or related technical field with 3-5 years of experience in quality control and/or assurance function, or equivalent education and experience.
• Advanced knowledge of QA and manufacturing improvement practices such as Lean Six Sigma and Black Belt and an understanding of the underlying philosophy.
• Advanced knowledge of quality techniques such as Statistical Process Control, Deming Methods, 5-Why, 8DS, etc.
• Advanced interpersonal communication and presentation skills required to communicate with customers, vendors and employees.
• Advanced analytical and problem-solving skills.
• Advanced computer skills with emphasis on MS Office products and MRP/ERP systems.

What’s in It for You:

Comprehensive Health Coverage:

• MEPPI pays up to 90% of the cost for medical, dental, and vision plans.

Retirement Plans:

• 401(k) match of up to 4%.

Generous Paid Time Off:

• Earn vacation after just 90 days, plus enjoy 12 paid holidays annually.

Career Growth:

• Access to professional development programs and educational assistance.

Employee Perks:

• On-site fitness center (Warrendale, PA), wellness program, profit sharing, and employee discounts.

Why MEPPI:

As a proud U.S. affiliate of Mitsubishi Electric, MEPPI powers critical infrastructure and rail transportation solutions across North America. We value collaboration, innovation, and people—because we know that our greatest asset is our team. Join us and help shape a future where talent and technology thrive

Equal Opportunity Employer:

MEPPI is committed to diversity and inclusion in the workplace. We welcome applicants from all backgrounds and ensure fair consideration for every candidate.

Notice to Agencies and Search Firms:

We do not accept unsolicited resumes from agencies. Submissions without signed agreements become the property of MEPPI, and no fees will be paid.

Applicants are considered for all positions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, physical or mental disability or (as defined by applicable law) medical condition or genetic information, military or veteran status or any other legally protected status.

Notice to Agency and Search Firm Representatives: Mitsubishi Electric Power Products, Inc. is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Mitsubishi Electric Power Products, Inc. employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Mitsubishi Electric Power Products, Inc. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

Job Duties position details: Shifts: 13 ( 12 hour shifts) every 4 weeks Support staff : Physicians, Advanced Practice Providers, RNs (available all hours of operation), Phlebotomy, Radiology Techs Electronic Health Record: Epic Trauma Alerts and Consultations: Advanced Practice providers will staff Trauma Alerts and Consultations.

Staff will also provide care to admitted Trauma Surgery patients on our med-surg floors.

Services : In-patient care, outpatient care, procedures Minimal OR time Opportunity for procedures Occasional outpatient clinic Monthly AP Meetings and Journal Clubs Supportive and accessible Attending Physicians Work with multi-disciplinary team including nurses, case management, social workers Monthly Morbidity and Mortality meetings Fast-paced care with opportunities for continued learning.

We are proud to offer the following benefits: Fully paid relocation Tuition reimbursement $3,000 & 10 days CME allowance annually Excellent benefits package, including malpractice and tail coverage PTO starting at 23 days per year 6 paid holidays Disability coverage Automatically receive a 5% contribution to your 401k on us other details: Assesses and establishes a presumptive diagnosis and implements treatment plans for their patient population.

Makes accurate and complete entries into the electronic medical record; orders and interprets diagnostic testing and consults as appropriate and prescribes appropriate medical therapy utilizing evidenced based practice.

Prescribes, adjusts or discontinues medications or therapies as appropriate.

Evaluates and reports to collaborating physician any circumstances or approaches to medical management or test results that present a significant risk to patient's health or well-being.

Performs procedures within the scope of practice of the physician assistant license.

Communicates with collaborative physician, patient, PCP and referring staff through telephone or other means of correspondence.

Instills confidence in patient acting as their advocate by providing safe, ethical care and health education to the patient and their family in a language that they can understand.

Interprets and follow policies and guidelines to define procedures and meet goals and deadlines.

Work is typically performed in a clinical environment.

Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.

The specific statements in this profile are not intended to be all-inclusive.

They represent typical elements considered necessary to successfully perform the job.

Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details In collaboration with the physician, provides care to new or established patients.

Demonstrates autonomy through patient evaluation, assessment, diagnosis, treatment and follow-up care.

Orders testing as deemed necessary and remains proficient in interpreting results and prescribing appropriate medication and therapeutic regimen within the scope of practice of the physician assistant.

These roles, undertaken in cooperation with nursing, staff physicians and other department staff, may include triage, telephone communication and patient education.

Education Master's Degree-Physician Assistant (Required) About Geisinger OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.

Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger.

Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.

We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Key Role Description

The Metals Supervisor leads the mechanics and support crafts responsible for maintaining fixed equipment in the refinery. This includes, but is not limited to heaters, boilers, ducting, vessels, piping, valves, and structural steel. This role oversees union metals mechanics, contractors (union and non-union), and outside shops to successfully complete their tasks in a safe and cost-effective manner. The Metals Supervisor assures all maintenance work complies with applicable safety, engineering, safe work practice standards, laws, and regulations.

Role Specific Competencies

At Monroe, we have identified eleven specific competencies we expect all leaders of our organization to possess. These competencies are incorporated as a part of our Selection, Performance Management/Review and Developmental processes. The competencies and activities for this role are detailed below:

Technical Knowledge - demonstrates the specific skills necessary for the assignments, understands the background and points of leverage to be effective in the role.

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• Conduct morning tool box talks with work crews
  
  
• Directs the daily activities of metals mechanics, metals contractors, and support crafts in maintaining refinery equipment and facilities
  
  
• Achieves high levels of craft productivity through improved performance; solving problems, reliability and reducing costs.
  
  
• Review Weekly Schedule and work packages for every job and provide to work crews. Communicate changes as required
  
  
• Execute the Daily and Weekly Maintenance Schedules and communicate with Scheduler for any changes
  
  
• Prepare & Lead Pre-Job Meetings
  
  
• Adhere to the break-in work process and handle all Emergency / Break-In work as required
  
  
• Follow job plans and communicate with Planner for needed changes
  
  
• Provide Planner feedback for any planning deficiencies (Missed steps, materials, Man-hours, etc.)
  
  
• Perform follow-up rounds with crews, both Monroe and contractor, regularly throughout shift (no greater than every two hours) Items to be evaluated include:
  
  

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  • 
    
    
  • Following safe work practices
    
    
  • Barriers to success
    
    
  • Any required help to the crew
    
    
  • Job progress
    
    
  • Crew size and productivity
    
    
  • Work package available and job plan being followed
    
    
  
  
  
• Enforce start, stop & break times
  
  
• Work with others at peer level to ensure quick and efficient resolution to issues
  
  
• Elevate issues promptly to Leadership when required
  
  
• Confirm job plan steps in Maximo daily before 2:30 schedule meeting.
  
  
• Review following week's schedule and provide feedback by end of shift Thursday before final version
  
  
• Provide daily updates on all work under your supervision - accurate communication of end of shift status
  
  
• Communicate status of on-going work with Operations and OMC
  
  
• Arrange overtime & off-hour coverage for employees and contractors as required
  
  
• Support reliability improvements
  
  
• Support on-call maintenance system as needed throughout the year
  
  

Knowledge of Work Areas and Responsibilities - demonstrates a clear understanding of role and responsibilities within specific area, flexible and agile in adapting to changes or exploring opportunities and challenges.

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• Attends the daily scheduling meeting to communicate effectively with other Maintenance departments and Operations to resolve any scheduling issues, priority changes, and any problems between Crafts, Operations, Maintenance and other departments.
  
  
• Consults with the Fixed Equipment Reliability Engineering group to improve reliability and ensure that maintenance work meets the requirements of mechanical, process, metallurgical and environmental codes, policies and standards.
  
  
• Attends the daily morning maintenance and operations meeting to discuss any schedule breakers for the day and coordinate with other maintenance crafts on any exceptions to the daily schedule.
  
  
• Initiates requisitions for required materials, tools and contractor services as required including tool room materials.
  
  
• Reviews and approves employee's time.
  
  
• Knows and consistently applies company policies, procedures and the collective bargaining agreement.
  
  

Communications - Verbal and Written - includes written and verbal communications, delivers presentations and has good listening skills.

Problem Solving and Conflict Leadership - strives to understand contributing factors, works to resolve complex situations, and helps individuals to resolve conflicts.

Delivering Results - Sense of Urgency - defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement, meets deadlines and provides timely status updates and follow-through.

Teamwork/Cooperation - accountable to team, works to meet established deliverables, appreciates view of team members and is respectful of others.

Initiative - takes action, seeks new opportunities, and strives to see projects to completion.

Work Reliability/Quality - strives to eliminate errors, accurate work is a priority, and seeks opportunities to improve product/services.

Integrity and Trust - honest, accountable, upholds ethics standards and maintains confidentiality.

Leadership Capability - provides strong leadership, sets a good example, skilled decision maker, motivator and encourager.

People Development/Coaching - offers feedback, coaches employees appropriately, rewards employees wisely, takes mentoring role, challenges and develops employees and offers opportunity.

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• Interacts with direct reports on a daily basis to ensure clear and open communications; alignment with goals and objectives; and to proactively address progress, concerns and questions.
  
  

Education, Experience, and Skill Requirements

Minimum Qualifications:

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• 5 years of maintenance supervisory experience in a high-risk industry such as refining, petrochemical, or chemical processing.
  
  
• High School Diploma or equivalent experience required; AA or BS Degree preferred.
  
  
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  • Proficient with Microsoft Word, Outlook, and Excel as well as CMMS software.
    
    
  • Demonstrated proficiency in all of Role Specific Competencies.
    
    
  
  
  

Ainsley Search Group is hiring a Customer Service Manager to join a Global Manufacturer located in Montgomery County. This manager will report to the VP of SC and lead a team of Customer Service Specialist to streamline the customer orders processing, optimize the order process from demand, distribution, warehouses, manufacturing, engineering and import/export, maintain and develop customer relations and ensure quality standard of products, collaborate with finance, supply chain, procurement, logistics, independent sales reps to ensure timely process of accounting, PO processing, purchasing, R&D, manufacturing, achieve highest accurate rate on order fulfillment with minimum operational cost across travel time, and inventory. This is a full-time, permanent leadership opportunity with lucrative base salary, bonus, and competitive benefit, in addition, company would like to develop this individual to the senior level leadership in the near future.

Responsibilities:

• Report to VP of Operations and lead a team of Customer Service Specialists to streamline order processing for customer sales orders; staff train and develop the team to deliver supreme customer service and order fulfillment.
• Collaborate with engineering, manufacturing, suppliers, procurement, logistics, and distribution to optimize supply chain processes, reduce travel time, and increase order fulfillment rate on accuracy, quality, on-time and within budget metrics.
• Resolve customer complaints and supply chain bottlenecks in an effective and timely manner, deliver corrective action to reduce recurring issues.
• Collaborate with S&OP team and other Supply Chain Team to achieve process improvement, reduce cost on transportation, travel time, and inventory and not jeopardize on-time order fulfillment.
• Maintain, develop customer relations; support troubleshooting sales order issues involving quality, delay, backordered, recall, identify root cause and support the implementation of corrective action and CI to reduce recurring errors.
• Work closely with Sales & Marketing team to ensure realistic expectation from new customers, properly set up new customers in the ERP Systems.
• Collaborate with R&D, Manufacturing on change of order requests from customers, support new product development process and ensure new products are set up in the CRM system, update customers on product application, change of order status, design status, and manufacturing status as needed.
• Provide hands on leadership and mentoring to subordinate, develop, standardize and implement operational procedure for the customer service department, develop KPI to measure and improve customer service performance across volume, accuracy, responsiveness, etc.
• Attending management meetings and routine S&OP meetings, address potential bottlenecks, issues regarding customer accounts, sales order process, cost reduction, productivity, etc.

Qualifications:

• Bachelor’s degree required.
• Recent years of hands-on leadership experience within Manufacturing, Order fulfillment, Customer Account Management within manufacturing industries, exposure to consumer products, contract manufacturing desired.
• Solid knowledge in ERP and Excel
• Experience with order fulfillment with regulated materials.
• Experience with S&OP preferred, strong in problem solving and analytical skills.
• Excellent customer service skills, strong people and communication skills.
• Excellent in relationship building and negotiation skills.
• Ambition in advancing to senior level leadership role.

Compensation, bonus and benefit

• Competitive Base Compensation
• Annual targeted bonus
• 401k with match
• Paid health, dental and vision
• Paid life insurance
• Paid long-term/short-term disability
• PTO and Paid holidays