Engineering Journal Jobs in Ma

• Design and implement automated workflows and AI agents for supply chain tasks.
• Conduct iterative testing and user acceptance testing with supply chain teams.
• Configure workflow logic, decision trees, automation sequences, and integration points for AI functionality.
• Develop hybrid solutions integrating analytics dashboards with AI workflows for process automation.
• Document workflow configurations, prompt patterns, and decisions in detail for non-technical user maintenance.

• Expertise in prompt engineering and AI platform management
• Proficiency in no-code/low-code workflow automation tools
• Deep understanding of AI agent training, context windows, model limitations, and hallucination mitigation.
• Basic technical understanding (APIs, data structures, integrations)

Become a Community Transit Journey Mechanic Start a rewarding career servicing the vehicles that connect Snohomish County communities every day! If you're ready to build new skills, work with cutting-edge technology, and enjoy great benefits and career opportunities, Community Transit may be the right place for you.

Community Transit is headquartered in Everett, Washington.

Applicants must reside in Washington state and report in person to perform their duties.

What makes Community Transit different? Stability There has never been a more exciting time to work in the transit industry.

Community Transit offers training and career growth in an industry that needs strong and skilled leaders.

As light rail expands to our region and as our communities continue to grow, the demand for our services — and mechanics to keep them running — will continue to grow.

Future investments in more sustainable transportation and green technology will also open up new opportunities for mechanics.

Retirement pension Even if you love your job, you'll probably want to retire from it someday.

Community Transit is a Washington State Public Employees Retirement System (PERS) employer, and our exceptional retirement benefits make it easy.

A pension is a type of retirement plan that provides monthly income after you retire from your position.

Many people consider pensions to be one of the most reliable ways to plan for retirement, as pension funds are not impacted by the stock market or other economic forces.

With a career at Community Transit, your future is secure.

Quality of work Taking care of our employees is key to keeping things running like a well-oiled machine.

We know that well-cared for engines — and people — won't burn out.

We emphasize quality work over quotas.

We're looking for life-long learners and problem-solvers who take pride in their work.

Our mechanics enjoy a clean and well-maintained facility where quality of work, safety, and injury prevention are prioritized.

Variety No two days are the same as a mechanic at Community Transit.

You won't find assembly lines or monotony in our shops.

Our mechanics enjoy working on a variety of vehicles, with various tools and tech, and each day brings a new challenge.

Investments in new vehicles and green technology will continue to add to the variety of skills our mechanics can grow while working here.

Advanced Technology There's no crawling under dirty engines in a cold and dingy shop at our facilities.

Our mechanics work with the most cutting-edge tools in the transit industry in our spacious, heated, and well-lit shop that includes lifts and the ability to easily steam clean vehicles before service.

We invest in your training with two full-time trainers dedicated to providing continuing education to mechanics including original equipment manufacturer's (OEM) training.

$5000 Sign-on bonus We've made starting a new career even easier with a sign-on bonus for new mechanics.

That's an extra $5,000 on top of the great benefits and generous pay that our mechanics earn.

Start a career that takes you places with some extra cash in your pocket.

(
*New mechanic sign-on incentive bonus is subject to qualification.

Incentive bonus payout and qualification milestones: $1,500 after completion of 60 calendar days, $1,500 after completion of 90 calendar days and $2,000 after completion of probation.

Sign-on incentive bonus is subject to applicable payroll taxes and withholding.) Experience requirements Qualified applicants should have: 4 years experience in mechanical repair on diesel and or gasoline-powered equipment, including electrical, gas engines, diesel engines, air systems, suspensions, and air and hydraulic brakes.

OR 2 years experience and completion of a 2-year vocational or community college diesel mechanics program.

Mechanic pay and benefits We offer a shift differential compensation to employees — an extra bump in pay that some workers make for working outside of normal business hours.

Starting pay for Journey-level Mechanics: $52.56 per hour plus excellent benefits.

Shift Differential for swing shift is $55.19 per hour before overtime increases.

Shift Differential for graveyard shift is $56.50 per hour before overtime increases.

Enjoy excellent employee benefits including: Medical, dental, and vision insurance PERS Retirement pension (Public Employee Retirement System) Company-paid life insurance and disability insurance 152 hours of paid time off per year 10 company paid holidays 6 days of Washington Paid Sick Leave Comprehensive wellness program Flexible spending accounts — health care and dependent care $1,100 annual tool and clothing allowance Shift selection and priority for paid time off requests are determined by seniority, which is based on an employee's hire date.

As a note, Community Transit has extended job offers to a group of current contract employees as part of an operational transition.

These employees will receive a seniority date of Oct.

1, 2024, even if their official start date with Community Transit is later.

In addition to our generous benefits, mechanics also enjoy: Employer-paid and maintained uniforms and protective clothing Community Transit provides a $1,100 annual tool and clothing allowance paid each year to all employees who have completed 1,040 hours of work and applies to roles that require personal tools and work clothing Employee assistance program that provides consultation and referral services for things like stress management, grief and loss, anxiety and depression, etc.

ORCA bus pass Transportation incentive program: Employees who rideshare 60% of their work shifts per month receive a monthly incentive paid quarterly Core points — employee recognition program Company-paid DOT medical exams when employees use a contracted facility

Become a Community Transit Journey Mechanic Start a rewarding career servicing the vehicles that connect Snohomish County communities every day! If you're ready to build new skills, work with cutting-edge technology, and enjoy great benefits and career opportunities, Community Transit may be the right place for you.

Community Transit is headquartered in Everett, Washington.

Applicants must reside in Washington state and report in person to perform their duties.

What makes Community Transit different? Stability There has never been a more exciting time to work in the transit industry.

Community Transit offers training and career growth in an industry that needs strong and skilled leaders.

As light rail expands to our region and as our communities continue to grow, the demand for our services — and mechanics to keep them running — will continue to grow.

Future investments in more sustainable transportation and green technology will also open up new opportunities for mechanics.

Retirement pension Even if you love your job, you'll probably want to retire from it someday.

Community Transit is a Washington State Public Employees Retirement System (PERS) employer, and our exceptional retirement benefits make it easy.

A pension is a type of retirement plan that provides monthly income after you retire from your position.

Many people consider pensions to be one of the most reliable ways to plan for retirement, as pension funds are not impacted by the stock market or other economic forces.

With a career at Community Transit, your future is secure.

Quality of work Taking care of our employees is key to keeping things running like a well-oiled machine.

We know that well-cared for engines — and people — won't burn out.

We emphasize quality work over quotas.

We're looking for life-long learners and problem-solvers who take pride in their work.

Our mechanics enjoy a clean and well-maintained facility where quality of work, safety, and injury prevention are prioritized.

Variety No two days are the same as a mechanic at Community Transit.

You won't find assembly lines or monotony in our shops.

Our mechanics enjoy working on a variety of vehicles, with various tools and tech, and each day brings a new challenge.

Investments in new vehicles and green technology will continue to add to the variety of skills our mechanics can grow while working here.

Advanced Technology There's no crawling under dirty engines in a cold and dingy shop at our facilities.

Our mechanics work with the most cutting-edge tools in the transit industry in our spacious, heated, and well-lit shop that includes lifts and the ability to easily steam clean vehicles before service.

We invest in your training with two full-time trainers dedicated to providing continuing education to mechanics including original equipment manufacturer's (OEM) training.

$5000 Sign-on bonus We've made starting a new career even easier with a sign-on bonus for new mechanics.

That's an extra $5,000 on top of the great benefits and generous pay that our mechanics earn.

Start a career that takes you places with some extra cash in your pocket.

(
*New mechanic sign-on incentive bonus is subject to qualification.

Incentive bonus payout and qualification milestones: $1,500 after completion of 60 calendar days, $1,500 after completion of 90 calendar days and $2,000 after completion of probation.

Sign-on incentive bonus is subject to applicable payroll taxes and withholding.) Experience requirements Qualified applicants should have: 4 years experience in mechanical repair on diesel and or gasoline-powered equipment, including electrical, gas engines, diesel engines, air systems, suspensions, and air and hydraulic brakes.

OR 2 years experience and completion of a 2-year vocational or community college diesel mechanics program.

Mechanic pay and benefits We offer a shift differential compensation to employees — an extra bump in pay that some workers make for working outside of normal business hours.

Starting pay for Journey-level Mechanics: $52.56 per hour plus excellent benefits.

Shift Differential for swing shift is $55.19 per hour before overtime increases.

Shift Differential for graveyard shift is $56.50 per hour before overtime increases.

Enjoy excellent employee benefits including: Medical, dental, and vision insurance PERS Retirement pension (Public Employee Retirement System) Company-paid life insurance and disability insurance 152 hours of paid time off per year 10 company paid holidays 6 days of Washington Paid Sick Leave Comprehensive wellness program Flexible spending accounts — health care and dependent care $1,100 annual tool and clothing allowance Shift selection and priority for paid time off requests are determined by seniority, which is based on an employee's hire date.

As a note, Community Transit has extended job offers to a group of current contract employees as part of an operational transition.

These employees will receive a seniority date of Oct.

1, 2024, even if their official start date with Community Transit is later.

In addition to our generous benefits, mechanics also enjoy: Employer-paid and maintained uniforms and protective clothing Community Transit provides a $1,100 annual tool and clothing allowance paid each year to all employees who have completed 1,040 hours of work and applies to roles that require personal tools and work clothing Employee assistance program that provides consultation and referral services for things like stress management, grief and loss, anxiety and depression, etc.

ORCA bus pass Transportation incentive program: Employees who rideshare 60% of their work shifts per month receive a monthly incentive paid quarterly Core points — employee recognition program Company-paid DOT medical exams when employees use a contracted facility

Become a Community Transit Journey Mechanic Start a rewarding career servicing the vehicles that connect Snohomish County communities every day! If you're ready to build new skills, work with cutting-edge technology, and enjoy great benefits and career opportunities, Community Transit may be the right place for you.

Community Transit is headquartered in Everett, Washington.

Applicants must reside in Washington state and report in person to perform their duties.

What makes Community Transit different? Stability There has never been a more exciting time to work in the transit industry.

Community Transit offers training and career growth in an industry that needs strong and skilled leaders.

As light rail expands to our region and as our communities continue to grow, the demand for our services — and mechanics to keep them running — will continue to grow.

Future investments in more sustainable transportation and green technology will also open up new opportunities for mechanics.

Retirement pension Even if you love your job, you'll probably want to retire from it someday.

Community Transit is a Washington State Public Employees Retirement System (PERS) employer, and our exceptional retirement benefits make it easy.

A pension is a type of retirement plan that provides monthly income after you retire from your position.

Many people consider pensions to be one of the most reliable ways to plan for retirement, as pension funds are not impacted by the stock market or other economic forces.

With a career at Community Transit, your future is secure.

Quality of work Taking care of our employees is key to keeping things running like a well-oiled machine.

We know that well-cared for engines — and people — won't burn out.

We emphasize quality work over quotas.

We're looking for life-long learners and problem-solvers who take pride in their work.

Our mechanics enjoy a clean and well-maintained facility where quality of work, safety, and injury prevention are prioritized.

Variety No two days are the same as a mechanic at Community Transit.

You won't find assembly lines or monotony in our shops.

Our mechanics enjoy working on a variety of vehicles, with various tools and tech, and each day brings a new challenge.

Investments in new vehicles and green technology will continue to add to the variety of skills our mechanics can grow while working here.

Advanced Technology There's no crawling under dirty engines in a cold and dingy shop at our facilities.

Our mechanics work with the most cutting-edge tools in the transit industry in our spacious, heated, and well-lit shop that includes lifts and the ability to easily steam clean vehicles before service.

We invest in your training with two full-time trainers dedicated to providing continuing education to mechanics including original equipment manufacturer's (OEM) training.

$5000 Sign-on bonus We've made starting a new career even easier with a sign-on bonus for new mechanics.

That's an extra $5,000 on top of the great benefits and generous pay that our mechanics earn.

Start a career that takes you places with some extra cash in your pocket.

(
*New mechanic sign-on incentive bonus is subject to qualification.

Incentive bonus payout and qualification milestones: $1,500 after completion of 60 calendar days, $1,500 after completion of 90 calendar days and $2,000 after completion of probation.

Sign-on incentive bonus is subject to applicable payroll taxes and withholding.) Experience requirements Qualified applicants should have: 4 years experience in mechanical repair on diesel and or gasoline-powered equipment, including electrical, gas engines, diesel engines, air systems, suspensions, and air and hydraulic brakes.

OR 2 years experience and completion of a 2-year vocational or community college diesel mechanics program.

Mechanic pay and benefits We offer a shift differential compensation to employees — an extra bump in pay that some workers make for working outside of normal business hours.

Starting pay for Journey-level Mechanics: $52.56 per hour plus excellent benefits.

Shift Differential for swing shift is $55.19 per hour before overtime increases.

Shift Differential for graveyard shift is $56.50 per hour before overtime increases.

Enjoy excellent employee benefits including: Medical, dental, and vision insurance PERS Retirement pension (Public Employee Retirement System) Company-paid life insurance and disability insurance 152 hours of paid time off per year 10 company paid holidays 6 days of Washington Paid Sick Leave Comprehensive wellness program Flexible spending accounts — health care and dependent care $1,100 annual tool and clothing allowance Shift selection and priority for paid time off requests are determined by seniority, which is based on an employee's hire date.

As a note, Community Transit has extended job offers to a group of current contract employees as part of an operational transition.

These employees will receive a seniority date of Oct.

1, 2024, even if their official start date with Community Transit is later.

In addition to our generous benefits, mechanics also enjoy: Employer-paid and maintained uniforms and protective clothing Community Transit provides a $1,100 annual tool and clothing allowance paid each year to all employees who have completed 1,040 hours of work and applies to roles that require personal tools and work clothing Employee assistance program that provides consultation and referral services for things like stress management, grief and loss, anxiety and depression, etc.

ORCA bus pass Transportation incentive program: Employees who rideshare 60% of their work shifts per month receive a monthly incentive paid quarterly Core points — employee recognition program Company-paid DOT medical exams when employees use a contracted facility

Become a Community Transit Journey Mechanic Start a rewarding career servicing the vehicles that connect Snohomish County communities every day! If you're ready to build new skills, work with cutting-edge technology, and enjoy great benefits and career opportunities, Community Transit may be the right place for you.

Community Transit is headquartered in Everett, Washington.

Applicants must reside in Washington state and report in person to perform their duties.

What makes Community Transit different? Stability There has never been a more exciting time to work in the transit industry.

Community Transit offers training and career growth in an industry that needs strong and skilled leaders.

As light rail expands to our region and as our communities continue to grow, the demand for our services — and mechanics to keep them running — will continue to grow.

Future investments in more sustainable transportation and green technology will also open up new opportunities for mechanics.

Retirement pension Even if you love your job, you'll probably want to retire from it someday.

Community Transit is a Washington State Public Employees Retirement System (PERS) employer, and our exceptional retirement benefits make it easy.

A pension is a type of retirement plan that provides monthly income after you retire from your position.

Many people consider pensions to be one of the most reliable ways to plan for retirement, as pension funds are not impacted by the stock market or other economic forces.

With a career at Community Transit, your future is secure.

Quality of work Taking care of our employees is key to keeping things running like a well-oiled machine.

We know that well-cared for engines — and people — won't burn out.

We emphasize quality work over quotas.

We're looking for life-long learners and problem-solvers who take pride in their work.

Our mechanics enjoy a clean and well-maintained facility where quality of work, safety, and injury prevention are prioritized.

Variety No two days are the same as a mechanic at Community Transit.

You won't find assembly lines or monotony in our shops.

Our mechanics enjoy working on a variety of vehicles, with various tools and tech, and each day brings a new challenge.

Investments in new vehicles and green technology will continue to add to the variety of skills our mechanics can grow while working here.

Advanced Technology There's no crawling under dirty engines in a cold and dingy shop at our facilities.

Our mechanics work with the most cutting-edge tools in the transit industry in our spacious, heated, and well-lit shop that includes lifts and the ability to easily steam clean vehicles before service.

We invest in your training with two full-time trainers dedicated to providing continuing education to mechanics including original equipment manufacturer's (OEM) training.

$5000 Sign-on bonus We've made starting a new career even easier with a sign-on bonus for new mechanics.

That's an extra $5,000 on top of the great benefits and generous pay that our mechanics earn.

Start a career that takes you places with some extra cash in your pocket.

(
*New mechanic sign-on incentive bonus is subject to qualification.

Incentive bonus payout and qualification milestones: $1,500 after completion of 60 calendar days, $1,500 after completion of 90 calendar days and $2,000 after completion of probation.

Sign-on incentive bonus is subject to applicable payroll taxes and withholding.) Experience requirements Qualified applicants should have: 4 years experience in mechanical repair on diesel and or gasoline-powered equipment, including electrical, gas engines, diesel engines, air systems, suspensions, and air and hydraulic brakes.

OR 2 years experience and completion of a 2-year vocational or community college diesel mechanics program.

Mechanic pay and benefits We offer a shift differential compensation to employees — an extra bump in pay that some workers make for working outside of normal business hours.

Starting pay for Journey-level Mechanics: $52.56 per hour plus excellent benefits.

Shift Differential for swing shift is $55.19 per hour before overtime increases.

Shift Differential for graveyard shift is $56.50 per hour before overtime increases.

Enjoy excellent employee benefits including: Medical, dental, and vision insurance PERS Retirement pension (Public Employee Retirement System) Company-paid life insurance and disability insurance 152 hours of paid time off per year 10 company paid holidays 6 days of Washington Paid Sick Leave Comprehensive wellness program Flexible spending accounts — health care and dependent care $1,100 annual tool and clothing allowance Shift selection and priority for paid time off requests are determined by seniority, which is based on an employee's hire date.

As a note, Community Transit has extended job offers to a group of current contract employees as part of an operational transition.

These employees will receive a seniority date of Oct.

1, 2024, even if their official start date with Community Transit is later.

In addition to our generous benefits, mechanics also enjoy: Employer-paid and maintained uniforms and protective clothing Community Transit provides a $1,100 annual tool and clothing allowance paid each year to all employees who have completed 1,040 hours of work and applies to roles that require personal tools and work clothing Employee assistance program that provides consultation and referral services for things like stress management, grief and loss, anxiety and depression, etc.

ORCA bus pass Transportation incentive program: Employees who rideshare 60% of their work shifts per month receive a monthly incentive paid quarterly Core points — employee recognition program Company-paid DOT medical exams when employees use a contracted facility

Locations: Atlanta | Boston | Heredia

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

POSITION DESCRIPTION

We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.

Key Responsibilities:

• Engineering & Administration
• Manage and configure enterprise application services across both legacy and cloud platforms.
• Lead upgrades, rollouts, patching, and migrations for a variety of applications.
• Conduct health checks, monitoring, troubleshooting, and performance tuning.
• Integrate applications with third-party platforms or in-house solutions.
• Support complex deployments and ensure high availability of services.
• Governance, Documentation & Support
• Define and maintain SOPs, administrative practices, and end-user documentation.
• Develop governance frameworks around licensing, lifecycle, and architecture.
• Provide Tier 3 escalation support and resolve complex technical issues.
• Mentor service desk teams and promote best practices in application usage and management.
• Collaboration & Cross-Team Engagement
• Coordinate with network, security, and support teams for seamless application service delivery.
• Participate in planning, migrations, upgrades, and project execution.
• Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.

Core Focus Areas:

• Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
• Drive standardization and operational consistency across the firm's application portfolio.
• Provide leadership and guidance within the M365 Application Governance Council.
• Contribute to the strategy and implementation of productivity-enhancing tools firmwide.

What You'll Bring

Experience Required:

• 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
• Proven experience in Adobe Creative Cloud deployment and productivity enablement.
• Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
• Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
• Scripting and bulk administration
• Automating service management
• Data analysis and backend reporting
• Visualizing application performance metrics
• Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
• Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
• Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
• Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
• Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
• Strong incident management, security compliance, and vulnerability remediation experience.
• Track record in defining KPIs and reporting on performance and service stability.
• Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
• B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree

Preferred Qualifications:

• Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
• Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
• Prior involvement in enterprise-level security policy enforcement and tooling compliance.
• Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
• Key Attributes for Success:
• Excellent organizational and time management skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Proactive problem-solver with a collaborative mindset.
• Clear, confident communicator with strong documentation capabilities.

Additional info

*** For US locations only ***

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

• The base salary range for this role in Atlanta is $121,000.00 - $147,700.00

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
• Dental coverage, including up to $5,000 in orthodontia benefits
• Vision insurance with coverage for both glasses and contact lenses annually
• Reimbursement for gym memberships and other fitness activities
• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
• Paid sick time on an as needed basis

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.

Sales Design Engineer – CEA (Controlled Environment Agriculture)

Role Overview

The Sales Design Engineer for CEA plays a critical role at the intersection of sales, engineering, and customer solutions. This position supports the sales process by translating customer needs into technically sound, well-designed CEA systems, while helping ensure feasibility, accuracy, and alignment between sales commitments and execution.

This role partners closely with Sales, Engineering, and Operations to develop conceptual designs, validate system requirements, and support proposals for CEA projects.

Key Responsibilities

• Support the sales team by developing conceptual and preliminary CEA system designs based on customer requirements
• Translate customer goals into technical layouts, system concepts, and solution narratives
• Assist with technical scoping, system feasibility, and early-stage design considerations during the sales process
• Collaborate with internal teams to ensure designs align with engineering standards, cost assumptions, and operational capabilities
• Provide technical input for proposals, presentations, and sales documentation
• Participate in customer discussions as a technical resource when appropriate
• Identify risks, constraints, or design considerations early in the sales cycle to support accurate selling

Training & Development

This role will receive hands-on training and mentorship from senior leadership and subject-matter experts within the organization. The individual will learn directly from seasoned leaders with deep technical and operational expertise, providing a unique opportunity to be trained by the best of the best during onboarding, our President!

Qualifications (Initial)

• Bachelor’s degree in engineering required
• Background in engineering, design, or a technical discipline (or equivalent practical experience)
• Experience with CEA systems, greenhouse design, or related agricultural or industrial systems required
• AutoCAD or Visio experience
• Knowledge of Project Management processes
• Ability to communicate technical concepts clearly to non-technical audiences
• Strong collaboration skills and comfort working cross-functionally
• Detail-oriented, with the ability to think both conceptually and systemically

Success in This Role Looks Like

• Sales opportunities are supported with clear, credible technical designs
• Fewer disconnects between what is sold and what is built
• Strong collaboration and trust between Sales, Engineering, and Operations
• Customers feel confident in the technical solution being proposed

Job Title: Quality Assurance & Compliance Manager (Aerospace / Precision Machining)

Department: Quality

Reports To: General Manager / Director of Operations

Location: Southampton, MA

FLSA Status: Exempt

Position Summary

Responsible for leading the Quality Management System (QMS) and ensuring compliance with aerospace, defense, and customer requirements. Oversees ISO 9001 / AS9100 certifications, audits, inspection processes, documentation, and traceability within a precision machining or aerospace manufacturing environment.

Key Responsibilities

• QMS & Continuous Improvement
• Manage and improve the QMS in compliance with ISO 9001 and AS9100.
• Maintain procedures, work instructions, and document control.
• Lead CAPA, root cause analysis, and continuous improvement initiatives.
• Track and report quality performance metrics.

Certification & Compliance

• Maintain ISO 9001 / AS9100 certifications and audit readiness.
• Coordinate third-party and customer audits.
• Ensure compliance with customer flow-downs and contract requirements.
• Monitor and implement regulatory/standards updates.
• Aerospace & Defense Quality
• Ensure compliance with AS9102 FAIRs, traceability, and special process controls.
• Support ITAR/EAR and DFARS requirements as applicable.
• Maintain material, process, and certification records.
• Coordinate with NADCAP-approved suppliers.

Inspection & Production Support

• Oversee inspections to drawings, GD&T, and specifications.
• Manage calibration of inspection equipment.
• Control travelers/routers and in-process/final inspection records.
• Support production in resolving nonconformances.

Audits & Supplier Quality

• Conduct internal audits and manage corrective actions.
• Support supplier qualification, monitoring, and audits.
• Ensure timely closure of audit findings.

Customer Quality

• Interface with customers on quality issues and audits.
• Manage portal submissions and reporting.
• Oversee FAIRs, PPAPs, and required documentation.

Training & Leadership

Train staff on quality and compliance procedures.

Promote a culture of quality and traceability.

Advise production, engineering, and purchasing on requirements.

Qualifications

Required

• Bachelor’s degree in Quality, Engineering, Manufacturing, or related field (or equivalent experience).
• 5+ years in aerospace, defense, or precision machining quality.
• Experience with ISO 9001 / AS9100 systems.
• Proficiency in GD&T, blueprint reading, audits, and root cause analysis.

Preferred

• CQE, CQA, or ASQ certification.
• CNC machining / precision manufacturing experience.
• ERP / QMS system familiarity (Epicor a plus).
• Experience with aerospace primes or Tier suppliers.

Skills & Competencies

• Analytical problem-solving.
• Strong documentation and organization.
• Effective auditor/customer communication.
• Detail-oriented with regulatory focus.
• Ability to manage multiple priorities.

Work Environment & Metrics

• Office and shop-floor presence.
• Interaction with production, suppliers, and customers.
• Occasional audit/customer travel.

Success Measured By:

• Certification maintenance.
• Audit results and corrective action closure.
• Reduced nonconformances.
• On-time FAIRs and documentation.
• Supplier and customer quality performance.

Join a leading pharmaceutical company’s Data Science team, where you’ll drive and lead advanced analytics across Marketing, Sales, and Access. As Associate Director (Or Sr Manager), A HIGH LEVEL INDIVIDUAL CONTRIBUTOR, you’ll lead strategic initiatives from predictive modeling and personalization to field force optimization, delivering scalable solutions that inform commercial decisions and enhance patient engagement. Deep experience in pharmaceutical marketing analytics is essential to translate brand strategy into actionable insights.

Keywords: MMM, Next Best Action, NLP, Data Science, HCP, GenAI

Location: Onsite 3 days a week in Cambridge, MA

Key Responsibilities

• Lead development and deployment of predictive models, segmentation, NLP, and GenAI tools to solve complex commercial challenges
• Translate pharmaceutical brand objectives into analytics frameworks across marketing, sales, and access
• Design and operationalize Next Best Action strategies to boost omnichannel engagement and HCP ROI
• Build and scale Patient 360 models and targeting algorithms for AI-driven lead generation
• Guide stakeholders through insight activation and integration into workflows
• Champion model governance, experimentation, and analytical rigor
• Collaborate with IT to develop ML Ops environments and productized solutions
• Manage external analytics partners and ensure alignment across data engineering, insights, and compliance

Who You Are

A strategic data scientist with strong business acumen, leadership presence, and deep experience in pharmaceutical marketing analytics. You thrive at the intersection of data and action, delivering measurable impact.

Qualifications

• 5+ years in analytics role within pharmaceutical industry
• Proven experience in pharmaceutical marketing analytics, including brand strategy, HCP engagement, and omnichannel optimization
• Expertise in NBA, MMM, supervised/unsupervised learning, A/B testing, time-series forecasting
• Success in marketing mix modeling, decision engines, and GenAI product design
• Proficient in Python, R, SQL, Snowflake; skilled in Power BI or Tableau
• Familiarity with APLD, PlanTrak, claims, and specialty pharmacy datasets
• Strong communicator with executive presence and cross-functional influence

Send resume to

Are you an experienced Field Engineer 2 Civil with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Field Engineer 2 Civil to work at their company in Burlington, MA.

Position Summary: This is a project assignment with the possibility for a temporary to permanent position in the future, though no guarantees can be made. We are seeking an experienced professional with a background in linear water rehabilitation, particularly sewers, for an onsite role in a sewer rehabilitation project for a utility client in Boston.

Primary Responsibilities/Accountabilities:

• Provide Owner's representative services and review drawings, RFIs, etc., to offer technical support to main contractors in the field.
• Coordinate with the design engineer office to determine necessary changes.
• Provide subcontractors with information and direction according to contract specifications to ensure work proceeds as scheduled.
• Interpret technical requirements and provide solutions in collaboration with the Project Department Engineer and Discipline Superintendent.
• Direct work as assigned and consistent with the company's contractual commitments.
• Perform subcontract administration of discipline-specific or assigned procurements.
• Interpret and administer fundamental commercial issues.
• Provide technical direction/interpretation of design drawings and specification requirements.
• Perform fundamental design checks and redesign in the field without supervision.
• Monitor discipline construction activities for compliance with the CPM schedule.
• Prepare and issue all discipline extra work authorization requests with the approval of the Project Field Manager.
• Maintain a daily log for site record purposes and complete quantity take-offs as required.
• Review all subcontractor progress payment requests for acceptance.
• Monitor technical service representative daily logs and review/approve their timesheets.
• Direct site document control activities for design documents.
• Assist Field Quality Assurance Manager in performing inspections and verification of tests.
• Adhere to safety and quality standards as appropriate for the level of duties and accountabilities.
• Support continuous improvement efforts and manage change associated with the implementation of improvements.

Qualifications:

• 2 to 6 years of construction management and/or design experience in similar facility construction.
• Knowledge of cost control, scheduling, engineering drawings, and other documents.
• Ability to perform material takeoffs and field estimates.
• Strong communication and organizational skills.
• Familiarity with safety regulations and discipline engineering experience.
• Supervisory skills and contract administration experience.
• Professional Engineer (PE) license preferred.

Title: Electrical-Mechanical Specialist

Type: Full-Time

Location: New Bedford, MA (Ball Plant II, Ball Plant III, and Custom Plant)

Shifts Available:

• 2nd Shift – 2:50 PM to 11:00 PM (Ball Plant II & III)
• 3rd Shift – 10:50 PM to 7:00 AM, Sunday start (Ball Plant II, III & Custom)
• WECC Shift – Fri 10:50 PM–11:00 AM & Sun 10:50 AM–11:00 PM + 1–2 weekday shifts (Ball Plant II)

Benefits start day 1: Medical, PTO, paid holidays, 401(k) match, annual incentive eligibility, associate discounts, and more.

About the Role: We are hiring an Electrical-Mechanical Specialist to support our high-tech manufacturing operations. In this role, you'll work independently and collaboratively to analyze, troubleshoot, and maintain cutting-edge production equipment. You’ll also support continuous improvement and equipment reliability initiatives across the plant.

Key Responsibilities

• Independently troubleshoot, repair, and rebuild complex electrical/electronic, hydraulic, and pneumatic systems
• Perform preventive and predictive maintenance per schedules
• Plan and execute tasks efficiently to minimize production downtime
• Assist engineering with equipment modifications and project implementations
• Calibrate and repair various instrumentation and measuring equipment
• Record maintenance activities using our computerized maintenance system

What You Bring

• High school diploma required; vocational training or associate degree in electrical/electronic disciplines preferred
• Minimum of 3 years; experience in an industrial electrical maintenance role (or 7+ years of experience without formal post-secondary education)
• Successful completion of a skills assessment and interview process
• Must have own trade tools

Special Credentials & Skills

• Expertise in installing, troubleshooting, and maintaining electrical and mechanical systems
• Knowledge of AC/DC circuits, PLCs, instrumentation, HVAC, plumbing, and piping
• Proficient in reading schematics, blueprints, and using measurement tools
• Familiar with safety protocols including Lock Out-Tag Out and NFPA 70E
• Comfortable using cranes, hoists, power tools, and diagnostic equipment
• Strong communication and interpersonal skills

Preferred Certifications (Not Required)

• MA Journeyman or Master Electrician License
• MA 2nd Class Fireman License
• Universal Refrigeration License
• Class A or B CDL
• Forklift / Man-lift Certification

What We Do:

SMK Services, Inc. (SMK) is a Construction Management and Engineering services consultancy based in Belmont, Massachusetts. Our clients include public agencies, professional engineering firms, general contractors, and subcontractors. We provide services in Project Management, Construction Build Strategy, Scheduling, Engineering Support, Construction Estimating, Claims Analysis and Field Services.

With a growing client base and an expanding range of services, SMK is seeking a Construction Project Manager to join our team in the Greater Boston Area.

Company Culture:

SMK is an exciting, collaborative, supportive environment where we take pride in the work we do and celebrate our collective success. We cultivate a strong sense of community, one where colleagues’ voices are valued, growth is encouraged, and leadership remains open and accessible. As our firm continues to expand, the successful candidate will help shape and strengthen SMK’s culture alongside us.

Opportunities for Growth:

SMK is a growing business that is continually evolving, creating meaningful opportunities for employees to grow alongside the company and advance their careers. We actively encourage and support colleagues in developing their careers in areas of the business and industry that align with their interests and passions. SMK offers ongoing professional development opportunities to broaden employee knowledge and ensure our team stays current with the latest industry practices and innovations.

Why SMK

SMK is intentionally built as a close-knit, highly collaborative team where people genuinely know, trust, and support one another. Our size allows for real relationships, open communication, and a workplace where individual contributions are visible and valued.

We pride ourselves on creating a warm, engaging, and supportive environment, one where experienced professionals can do their best work without bureaucracy or being lost in the crowd. Leadership is hands-on and accessible, collaboration is the norm, and we care deeply about both the quality of our work and the well-being of our team.

At SMK, you’re not just filling a role, you’re joining a group of professionals who respect each other’s expertise, enjoy working together, and are committed to growing the firm thoughtfully and sustainably.

The Role:

SMK is seeking an experienced Construction Project Manager to coordinate and supervise a diverse portfolio of contracts, primarily in the infrastructure field (highway/bridge or transit). The ideal candidate should have experience in Civil and Structural construction projects as well as having experience in general construction methodologies, disciplines and procedures. 

Ideal Candidate

The ideal candidate is an experienced construction professional with a strong background in civil and structural infrastructure projects who excels in a client-facing, consulting-oriented environment. They possess the ability to clearly visualize construction sequencing and phasing and to lead the development of thoughtful, practical build strategies that balance feasibility, risk, schedule, and cost.

They are comfortable managing project-level internal teams that may include estimators, schedulers, and assistant project managers, providing direction and coordination to ensure project objectives are executed efficiently and consistently. This individual can bring together work from different team members into clear, consistent deliverables.

The ideal candidate brings strong written communication skills and is experienced in independently authoring professional reports, technical memoranda, and narratives. They are equally adept at reviewing and quality-controlling the work of others, ensuring analytical rigor, clarity, and consistency before deliverables are issued to clients.

Highly organized and analytical, this individual can manage multiple projects and priorities while maintaining attention to detail. They communicate clearly and confidently, exercise sound professional judgment, and are comfortable representing SMK in discussions related to constructability, scheduling, cost, and risk.

They value collaboration, mentorship, and continuous improvement and are motivated by contributing to a close-knit, high-performing team. Adaptable and proactive, the ideal candidate is willing to step beyond their core responsibilities when needed to support colleagues, strengthen client relationships, and help grow the firm.

Key Responsibilities:

In this role, you will be responsible for a variety of tasks, including:

• Conducting site visits to enforce project requirements while recording project progress and assisting in the resolution of field issues.
• Preparing and reviewing submittals, RFIs and other official project correspondence.
• Attending and leading project issues, progress and change order negotiation meetings.
• Performing reviews of design documents for: (1) Compliance with project requirements; (2) Interdisciplinary coordination; (3) Analysis of conceptual feasibility and review for fatal flaws.
• Reviewing design plans and specifications to: (1) Propose means and methods build strategies with phasing and sequencing in report format; (2) Evaluate constructability, risk, delay, and cost overrun mitigation.
• Ability to develop and manage the development of: (1) Construction cost estimates; (2) Claim reviews and performing change order analysis; (3) Schedules using Primavera P6 and phasing methodology for construction activities; (4) Reviews on contractor schedule updates, time impact analyses and recovery efforts while proposing solutions to scheduling issues.
• Performing and presenting Risk Assessments and Value Engineering studies.
• Monitoring and tracking SMK project budgets.
• Assisting in the development and preparation of scope and fee proposals to clients.
• Supervising and mentoring entry level project management staff.

Key Attributes:

• Strong, intuitive understanding of construction principles, sequencing, and contractor means and methods.
• Ability to read, understand and interpret design drawings, specifications, and schedules.
• Exceptional written, verbal, and organizational skills.
• Demonstrated proficiency in independently authoring clear, well-structured analytical reports and narratives.
• Ability to think critically and think of solutions to complex problems in a dynamic environment.
• Sound judgment and confidence when engaging directly with clients.
• Ability to manage priorities and handle multiple tasks at once.
• Willingness to assist with other non-project management tasks as needed.

Qualifications:

• A Bachelor’s degree in Construction Management, Engineering, or a related field.
• A minimum of 7+ years of Project Management related experience in the civil heavy construction/transportation field.
• 5+ years experience with concrete placement, earth support systems, deep foundation construction, marine construction, structural steel erection, structural demolition, highway construction, drainage system construction, Interstate Highway traffic controls, environmental protection systems and field survey/layout.
• Required proficiency in Bluebeam and Microsoft Office 365.
• Experience with HCSS, Bid2Win, and/or Estimating Link
• Experience with Primavera P6 or Microsoft Project
• Valid driver’s license and access to a personal vehicle.
• Authorization to work in the United States.

Additional Employment Information:

• Full-time salaried position.
• Annual starting salary of $120,000 to $160,000, dependent on experience.
• Paid Time Off.
• Eleven days of holiday pay.
• Generous retirement plan contribution.
• Paid office parking.
• Cell phone allowance.
• Medical and dental insurance.
• Hybrid work structure with remote and in-office days based on workload, collaboration needs, client meetings, training, and experience level.
• Primary work location is office-based, with occasional site visits throughout New England.

Note to Applicants

This role requires significant experience in Civil (Heavy) Construction field, with Transportation experience preferred. We encourage applicants who closely match the qualifications outlined above to apply. Candidates whose experience does not align with the requirements will not be considered at this time.

Equal Employment Opportunity Statement:

SMK provides equal employment opportunity in employment and advancement for all persons regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran and persons with a disability, at all employment levels, including the executive level. We do not and will not discriminate against any applicant or employee regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran and persons with a disability for any position for which the applicant or employee is qualified. Such affirmative action shall apply to all employment practices, including, but not limited to hiring, upgrading, demotion or transfer, recruitment, recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship and on-the-job training.

Locations: Atlanta | Boston | Heredia

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

POSITION DESCRIPTION

We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.

Key Responsibilities:

• Engineering & Administration
• Manage and configure enterprise application services across both legacy and cloud platforms.
• Lead upgrades, rollouts, patching, and migrations for a variety of applications.
• Conduct health checks, monitoring, troubleshooting, and performance tuning.
• Integrate applications with third-party platforms or in-house solutions.
• Support complex deployments and ensure high availability of services.
• Governance, Documentation & Support
• Define and maintain SOPs, administrative practices, and end-user documentation.
• Develop governance frameworks around licensing, lifecycle, and architecture.
• Provide Tier 3 escalation support and resolve complex technical issues.
• Mentor service desk teams and promote best practices in application usage and management.
• Collaboration & Cross-Team Engagement
• Coordinate with network, security, and support teams for seamless application service delivery.
• Participate in planning, migrations, upgrades, and project execution.
• Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.

Core Focus Areas:

• Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
• Drive standardization and operational consistency across the firm’s application portfolio.
• Provide leadership and guidance within the M365 Application Governance Council.
• Contribute to the strategy and implementation of productivity-enhancing tools firmwide.

What You'll Bring

Experience Required:

• 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
• Proven experience in Adobe Creative Cloud deployment and productivity enablement.
• Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
• Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
• Scripting and bulk administration
• Automating service management
• Data analysis and backend reporting
• Visualizing application performance metrics
• Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
• Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
• Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
• Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
• Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
• Strong incident management, security compliance, and vulnerability remediation experience.
• Track record in defining KPIs and reporting on performance and service stability.
• Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
• B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree

Preferred Qualifications:

• Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
• Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
• Prior involvement in enterprise-level security policy enforcement and tooling compliance.
• Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
• Key Attributes for Success:
• Excellent organizational and time management skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Proactive problem-solver with a collaborative mindset.
• Clear, confident communicator with strong documentation capabilities.

Additional info

*** For US locations only ***

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

• The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs

• Dental coverage, including up to $5,000 in orthodontia benefits

• Vision insurance with coverage for both glasses and contact lenses annually

• Reimbursement for gym memberships and other fitness activities

• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan

• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement

• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)

• Paid sick time on an as needed basis

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Summary of Position:

A Small Business Representative provides customers with fast and reliable service and support to fit their business needs

Duties and Responsibilities:

• 
  
• Answer inbound phone calls and resolve customer inquiries in a timely and efficient manner
  
• Troubleshoot customer issues by coordinating with internal departments and vendors
  
• Document accurate and detailed information in Granite's customer accounts database
  
• Manage occasional short-term projects
  
• Will be required to complete the government clearance process once hired as a full- time/permanent Granite employee
  

Required Qualifications:

• 
  
• Excellent professional communication skills
  
  • 
    
  • Verbal
    
  • Written
    
  • Interpersonal
    
  
  
  
• Comfortable in a fast-paced work environment
  
• Basic computer skills (Microsoft Office)
  
• Strong multitasking and time management skills
  
• Attention to detail
  
• Problem-solving/critical thinking skills
  
• Capability to make judgement calls under pressure to resolve customer issues
  
• Ability to work well independently, as well as within a team
  
• Will be required to complete the P2 government clearance process once hired as a full- time/permanent Granite employee
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.

Duties and Responsibilities:

• 
  
• Maintain and manage Granite's Premier accounts.
  
• 24 x 7 availability to support your assigned accounts.
  
• Conduct weekly meetings with assigned Premier accounts.
  
• Minute each meeting weekly and follow up on all actions
  
• Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
  
• Communicate directly with customers, sales and internal staff.
  

Required Qualifications:

• 
  
• Bachelor's Degree
  
• Intermediate to advanced knowledge of Microsoft Excel and MS Access
  

Preferred Qualifications:

• 
  
• Excellent customer service skills
  
• Ability to work under pressure
  
• Ability to meet deadlines
  
• Excellent problem-solving skills
  
• Ability to work independently as well as in a group
  
• Strong multi-tasking and organizational skills
  
• Excellent interpersonal and communication skills
  

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