Engineering Journal Impact Factor Jobs in Tustin, CA

332 positions found — Page 5

Customer Support / Quality Lead
$60,000-70,000 Yearly Salary
Description:

The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.  

  

The Customer Support / Quality Lead is responsible for providing customer service support, including quotations, delivery information and technical information. Coincidently ensures consistent, compliant, and accurate execution of quality processes by guiding frontline quality activities, resolving issues, and supporting continuous improvement across operations.

  

Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed.


Customer Service Functions

  • Handles customer requests including quotes, orders, follow-up and delivery information.   
  • Provides customer service support, including providing technical information and explanations to customers.
  • Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. 
  • Meets established order entry goals.
  • Supports members of the outside sales team in daily activities.
  • Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.
  • Works well in a team environment to solve customer issues.
  • Communicates issues and problems with management in a timely manner.
  • Maintains superb attention to details.
  • Maintains detailed documentation to support decision and ensure continuity of service.

Quality Assurance Functions

  • Ensures the performance of quality assurance functions are conducted in the most efficient manner.
  • Looks for opportunities to eliminate non-value-added operations and improve processes.
  • Assists with the development of plans and strategies to enhance production.
  • Lead efforts toward achieving and maintaining ISO 9001 certification.
  • Creates, revises, and controls, Quality manual, SOPs, Work Instructions, Forms, and quality procedures.
  • Identifies gaps. Ensures root cause analysis and corrective actions are implemented. 
  • Collecting and reporting of KPIs for quality management.
  • Coordinates resources required to address quality concerns.
  • Ensures documentation meets internal and external requirements (e.g., ISO clauses, regulatory expectations). 
  • Prepares for and supports customer/certification/regulatory audits; coordinates responses and follow ups. 
  • Preserves and maintains training records; ensures staff are trained on relevant procedures, changes and expectations. 
  • Manages controlled records (inspection logs, audit reports, risk files) to ensure traceability and retention.
  • Conducts internal audits.
  • Serves as a cross-functional advisor.
  • Other tasks/functions as assigned. 


Requirements:
  • Associate’s degree or equivalent.
  • 2-3 years of Customer Service experience, preferably in a manufacturing environment. 
  • Knowledge of ISO 9001 requirements preferred.
  • Acts positively upon constructive criticism and coaching.
  • Work independently and in a group across all levels of the organization.
  • Ability to multi-task and prioritize work based on deadlines.
  • Handles confidential information discreetly.
  • Highly detail oriented.
  • Communicates clearly and comfortably with all employees. 
  • Conducts self professionally & ethically.
  • Remains calm under pressure. 
  • Places a high emphasis on excellent customer service. 
  • Fosters and supports a teamwork environment. 
  • Knowledge of order entry/enterprise systems, preferably QAD and Goldmine.
  • Strong computer skills with demonstrated knowledge of Microsoft Office programs: Word, Excel, and Outlook

   

Learn more about U.S. Tsubaki at:    

U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. 

   

The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. 

   

Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas.

  

Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability

PM21



Compensation details: 6 Yearly Salary



PIa783c34f07e7-3631

Not Specified
Retail Customer Service Associate
🏢 FedEx
Salary not disclosed
Newport Beach 4 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.

This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.

They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations.

If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum.

Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law.

An employee may be eligible for additional pay, premiums, or bonus potential.

The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $19.70
- $23.17/hr Additional Details: LA County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance , and the California Fair Chance Act.

FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.

Applies Quality concepts presented at training during daily activities.

Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.

Applicants who require reasonable accommodations in the application or hiring process should email .

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.

The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.

If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.

For more information, click here .
Not Specified
Receptionist
Salary not disclosed
Foothill ranch, CA 2 days ago
H&R Block Job Opportunity

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.

It Would Be Even Better If You Also Had...
  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Sales/marketing experience
What You'll Bring To The Team...
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned
Your Expertise:
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
Why Work For Us

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program, BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

The community you will join at H&R Block is committed to building a connected culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range

$11.00 - $27.00/Hr.

Sponsored Job #3317

Not Specified
Superintendent - Healthcare (HCAi & Behavioral)
✦ New
$57.69 - 76.92
Santa Ana, CA 1 day ago
Compensation Range

$120,000.00 - $160,000.00 Annual Salary

Job Description

Supervision of the construction project resulting in successful project completion.

Position Responsibilities and Duties

Able to perform all essential Asst. Supt./Project Engineer job responsibilities

Attend and participate in Safety Training Program and enforce safety procedures

Verify subcontractor certificates of insurance

Prepare and maintain responsibility for CPM job schedule

Develop Owner and Architect's confidence

Recruit, organize, train, direct and coordinate field construction team including subcontractor's direct hire work

Assure work quality - set standards for quality control

Order materials and tools and plan supply allotment to avoid "crisis" buying

Prepare necessary reports (e.g. time sheets, work orders, daily reports and invoice approval)

Document and complete all punchlists in a timely manner

Review all drawings, specifications and subcontractor submittals

Chair or attend pre-job conference, regular subcontractor meetings

Perform start-up testing and turnover to Owner

Document final close-out and Owner's acceptance

Perform manual work only in rare circumstances when, in employee's independent judgment, exigent circumstances require it

Ability to travel as required by management

Ability to supervise multiple projects over a large geographic area as required by management

Complete other responsibilities as assigned

Minimum Skills or Experience Requirements

Need to have Healthcare (HCAi) & Behavioral project experience

Engineering, Construction Management or Architectural degree, or equivalent experience (4 years as Assistant Superintendent)

Extensive field construction experience at supervisory level

Current Safety Trained Supervisor (STS) Certification, or achievement of STS Certification within six months of hire, maintenance of active certification status

Working knowledge of all crafts (ability to read and understand specifications for all trades), and prior experience as foreman or journeyman in at least one trade, or project engineer

Knowledge of OSHA laws

Knowledge of job scheduling, planning, expediting and cost control

Ability in problem-solving

Strong sense of urgency

Summary of Benefits

This role is eligible for the following benefits: medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.

permanent
EHS Manager- Santa Ana
Salary not disclosed
Santa Ana, CA 2 days ago
Title
EHS Manager- Santa Ana

About the Organization
Applied Aerospace & Defense (Applied) is a premier provider of advanced design, engineering, and vertically integrated manufacturing solutions for leading and next-generation space and defense technology companies. Applied builds complex hardware for extreme operating environments and is focused on three core markets: Space and Launch Systems, Defense Aviation and Airborne Systems, and C5ISR and Precision Strike Systems. With decades of space and defense manufacturing heritage, Applied combines deep material science and IP-enabled process expertise with the ability to enable rapid prototyping, enhance new product development, and responsively scale production. Across its nationwide infrastructure of advanced manufacturing facilities, Applied continuously supports a balanced mix of next-generation technology and platform development, large scale production programs, and aftermarket sustainment for enduring platforms.

EOE Statement
Applied Aerospace and Defense is an equal opportunity employer.

Description

The Environmental Health & Safety Manager (EHS) is responsible to ensure compliance with all safety rules and regulations, the physical security of all company locations, and to assist individuals to be in compliance. This position is responsible for ensuring company is in compliance with all agencies (DOT, OSHA, NFPA, and EPA) regulations, training, and any other requirements by such agencies, our insurance companies, and company requirements. The EHS Manager will serve as a subject matter expert on all safety, compliance, regulatory and related insurance requirements.



Pay Range: $120,000 to $135,000.00 per year



Essential Duties and Responsibilities include the following. Other duties may be assigned.




  • Serve on local safety committees; review and discus safety needs, provide updates, training, DOT, Hazmat, OSHA and related safety and compliance information.
  • Implement and manage a comprehensive safety training program base on OSHA and industry specific requirements.
  • Manage the workplace ergonomics program, active response and adjustments result in negating any mandatory program requirements.
  • Review facility procedures and work instructions consistent with ISO formatting.
  • Develop Safety Risk Assessment procedures
  • Provide subject matter expertise in Process Safety ensuring industry best practice.
  • Site inspections and corrective action(s):
  • Train and direct management to inspect facilities, work sites and equipment for violations and hazards.
  • Provide direction to management on correcting identified problems in a timely manner.
  • Follow up to make sure all corrective actions were taken and completed.
  • Assist where needed.
  • Responsible for updating, maintaining and auditing location safety standards and procedures on a quarterly or annual basis as needed.
  • Develop effective training programs for managers/employees that will efficiently cover all needed/required materials.
  • Investigate all accidents to determine the root cause and provide recommendations that eliminate or reduce future hazard or risk.
  • Track and control inventory of safety supplies and equipment and work with division managers to keep adequate safety supplies on-hand.
  • Assist with training for new hires and provide ongoing training of all employees.
  • Review and update MSDS and SPCC plans as needed
  • Evaluate the effectiveness of the safety program using established goals and make recommendations, and implement corrective action(s) based on industry standards and best practices.
  • Conduct an annual training for the site that promotes a safe, healthy, and secure work environment that includes emergency situations (like tornados, fires), use of the alarm system, and anything else necessary to promote a safe work environment.
  • Serves as a safety/compliance liaison with outside organizations.


Required Skills:



? Extensive knowledge of OSHA, DOT, NFPA, EPA, other governmental regulations and laws including OSHA 300 logs and requirements by our insurance providers.



? Knowledge of instructional methods and training techniques



Qualifications:



? Bachelor's degree in safety or related field or equivalent work experience.



? 5 years safety management experience.



? Excellent interpersonal, communication, and problem solving skills.



? Knowledge of statistics, data collection and analysis.



? Knowledge of federal and state regulations.



? Proficient in MS Office products.



? Occasional travel required.



Prefer:



? OSHA General Industry 10 or 30 hour training course



? Forklift training experience



Position Requirements

Shift
Days

Full-Time/Part-Time
Full-Time

Location
Applied Aerospace & Defense, Santa Ana

Category
Health and Safety

Req Number
HEA-26-00001

Position
EHS Manager- Santa Ana

Close Date

Post Internal Days
0

Number of Openings
1

Exempt/Non-Exempt
Exempt

Hiring Manager(s)
Jacqueline Cadena

This position is currently accepting applications.


Apply Now



Not Specified
Client Advisor, South Coast Plaza
🏢 RIMOWA
Salary not disclosed
Costa Mesa, CA 3 days ago

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.


YOUR RESPONSIBILTIES:

Sales

  • Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
  • Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
  • Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
  • Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

  • Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
  • Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
  • Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
  • Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

  • Execute all POS transactions with precision and efficiency.
  • Confidently open and close the store register in full compliance with company policies.
  • Participate proactively in inventory management while upholding the highest standards of loss prevention.
  • Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
  • Always uphold immaculate store presentation and operational readiness.


PROFILE:

  • Proven success in a premium or luxury retail environment
  • Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
  • Impeccable personal presentation with exceptional communication skills
  • Strong problem-solving capabilities, a refined attention to detail.
  • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
  • Flexible availability, including evenings, weekends, and holidays.
  • Able to regularly lift and handle Items up to 20 lbs.
  • Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Not Specified
Electronics Lab Technician
🏢 Belcan
Salary not disclosed
Tustin, CA 2 days ago

Job Title: Electronics Lab Technician

Location: Tustin, CA

Zip Code: 92780

Duration:4+ Months


Qualifications

* 2+ years of technician work experience in electronics/engineering labs

* Technology/Technician degree or equivalent experience

* Electric vehicle experience a plus

* Basic electrical understanding

* Excellent soldering and harnessing skills

* Familiar with test equipment such as multimeters, oscilloscopes, eloads, etc.

* Strong technical ability

* Ability to solder fine pitch ICs and 0402 components.

* Experience with MS office tools (Outlook/Excel/Word/PowerPoint/Project)

* Familiarity with Jira tools is a plus

* Python Scripting is a plus

* IPC-610, IPC-620, IPC-7711, IPC-7721 or J-STD-001 certifications are a plus

Not Specified
Director of Service Operations
Salary not disclosed
Irvine, CA 2 days ago

Seeking an experienced Director of Service Operations to lead and elevate national service performance. This role is responsible for delivering exceptional customer support, optimizing field operations, and ensuring strong alignment between internal teams and an external dealer service network.


Key Responsibilities

  • Lead, mentor, and develop the service organization, including technical support, dispatch, warranty, coordination, training, and field service teams.
  • Oversee national day-to-day service operations to ensure timely, high-quality customer support and field response.
  • Own warranty claim processes, root-cause analysis, and corrective action initiatives to improve product reliability and customer satisfaction.
  • Direct parts, dispatch, and service coordination functions to optimize scheduling, resource allocation, and issue resolution.
  • Establish and lead service training programs supporting continuous development of customer service and technical personnel.
  • Drive operational excellence through KPI development, performance tracking, and implementation of standardized operating procedures.
  • Partner closely with engineering, production, and sales teams to translate customer feedback into product and process improvements.
  • Strengthen relationships with a nationwide dealer service network, ensuring alignment on performance expectations, training, and service standards.
  • Deliver executive-level reporting on service performance, trends, risks, and improvement opportunities.
  • Foster a culture of accountability, collaboration, and customer-first execution across the service organization.


Qualifications & Experience

  • 5–10 years of leadership experience managing service or technical support organizations within manufacturing, automotive, industrial equipment, or related technical environments.
  • Demonstrated success leading cross-functional service teams in fast-paced, customer-driven organizations.
  • Strong understanding of field service workflows, warranty management, parts operations, and customer service best practices.
  • Proven ability to analyze performance data, establish measurable goals, and drive operational accountability.
  • Excellent leadership, communication, and stakeholder influence skills.
  • High emotional intelligence with a coaching-oriented leadership style.
  • Technical aptitude related to electrical, mechanical, or charging systems strongly preferred.
  • Passion for building scalable service organizations and delivering exceptional customer experiences.
Not Specified
Product Manager - CPG
Salary not disclosed
Irvine, CA 2 days ago

Product Development Manager - hardgoods


This role supports the planning, development, and release of consumer-focused products within assigned categories. The Product Manager partners with cross-functional stakeholders to translate customer needs into clear product requirements, coordinate execution across teams, and help drive successful launches and ongoing product performance.


Key Responsibilities

  • Contribute to category plans by helping define product direction, timelines, and release milestones.
  • Research customers, competitors, and market dynamics to uncover trends, unmet needs, and product opportunities.
  • Work with internal teams (e.g., sales, marketing/brand, design/creative, operations, and engineering/development) to support product creation and launch readiness.
  • Help document product requirements, user needs, and feature details; maintain organized records as products progress through development.
  • Coordinate launch deliverables such as imagery, product content, sales enablement materials, and channel-ready assets in partnership with creative and digital teams.
  • Support SKU setup, pricing/cost inputs, assortment updates, and other lifecycle activities from introduction through end-of-life.
  • Track product results post-launch, summarize insights, and recommend improvements for future iterations and releases.
  • Manage multiple workstreams at once, ensuring alignment on priorities, dependencies, and deadlines.


Qualifications

  • 2–3 years of experience supporting product management, product development, or category management for consumer products
  • Experience collaborating with technical or development teams to define and maintain product requirements and specifications.
  • Bachelor’s degree in business, marketing, economics, or a related discipline
  • Strong analytical skills with the ability to synthesize qualitative feedback and quantitative data into actionable insights.
  • Clear written and verbal communication skills, including comfort presenting updates to stakeholders.
  • Highly organized, detail-oriented, and proactive, with strong follow-through.
  • Collaborative working style and ability to build productive partnerships across functions.
Not Specified
Product Designer – Softgoods (Golf Bags, Travel Bags & Luggage)
Salary not disclosed
Irvine, CA 2 days ago

Senior Product Designer – Softgoods (Golf Bags & Luggage)

Ghost Golf | Irvine, California | Full-Time | On-Site


Ghost Golf is one of the fastest-growing premium brands in golf. We design high-performance golf bags, accessories, and apparel for golfers who demand exceptional quality, thoughtful functionality, and modern design.


As our brand continues to grow, we are making a significant investment in expanding our golf bag and travel product categories, including the development of a complete luggage ecosystem designed specifically for the modern golf traveler.


We are seeking an experienced Senior Product Designer – Softgoods to help lead the design and development of these products. This role will focus heavily on golf bags, travel bags, and luggage, and requires deep experience in softgoods design, materials, construction, and factory development.


The ideal candidate has experience designing and bringing complex bag products to market and understands the entire process from concept to manufacturing.


This position is based in Irvine, California and requires full-time, in-office work. Remote or hybrid arrangements are not available.


Role Overview

The Senior Product Designer will play a critical role in shaping the future of Ghost Golf’s golf bag and travel product lines.


This role involves improving existing products while designing entirely new categories of bags and travel gear. The position requires a strong balance of creative design, technical product development, and factory collaboration.


You will work closely with internal teams and manufacturing partners to ensure products are designed, developed, and produced at the highest level of quality and performance.


Essential Job Duties and Responsibilities

Design and develop premium golf bags, travel bags, and luggage systems that align with the Ghost Golf brand and product standards.


Responsibilities include:


  • Designing new golf bags and improving existing bag products
  • Leading the design and development of a complete luggage system for golf travel, including carry-on luggage, check-in luggage, duffels, backpacks, garment bags, and travel accessories
  • Translating product concepts into technical drawings and production-ready tech packs
  • Selecting and sourcing materials including fabrics, trims, hardware, zippers, and structural components
  • Working directly with factories to review samples, refine construction methods, and solve development challenges
  • Managing the sampling and prototype process through development and pre-production
  • Ensuring designs meet requirements for functionality, durability, quality, and manufacturability
  • Collaborating with product, sourcing, and leadership teams throughout the development process
  • Researching new materials, technologies, and manufacturing techniques relevant to softgoods design
  • Managing multiple product developments while maintaining development timelines


Minimum Requirements and Qualifications

A suitable background would include the following experience and qualifications:

  • Minimum 7+ years of experience designing softgoods products
  • Experience designing golf bags, travel bags, luggage, or similar technical bag products
  • Degree from a recognized design school (Industrial Design, Product Design, Fashion Design, or related field)
  • Proven ability to create detailed tech packs for manufacturing
  • Strong understanding of softgoods construction, materials, and bag engineering
  • Experience working directly with overseas factories and manufacturing partners
  • Strong knowledge of fabrics, trims, hardware, and bag construction techniques
  • Proficiency in Adobe Illustrator and standard product development tools
  • Ability to manage multiple product developments simultaneously
  • Strong communication and collaboration skills


Preferred Experience

  • Direct experience designing golf bags
  • Experience developing luggage systems or travel collections
  • Experience working with premium materials and high-end products
  • Experience working with Asian manufacturing partners


Candidates without golf industry experience may still be considered if they bring exceptional experience designing luggage or technical softgoods products.


To Be Successful in This Role

The ideal candidate demonstrates:

  • Deep understanding of bag design and softgoods construction
  • Strong attention to detail and product execution
  • Ability to balance design vision, functionality, and manufacturability
  • Comfort working directly with factories to refine designs
  • Passion for building exceptional products and pushing design forward


Location

This role is based in Irvine, California.

This is a full-time, in-office position.

Remote or hybrid work arrangements are not available.


How to Apply

To be considered for this role, candidates must email their application materials directly.

Please send the following to:

Include:

• Resume

• Portfolio link or PDF showcasing softgoods design work

• Examples of bags, luggage, travel gear, or similar products you have designed


Email Subject Line: Senior Softgoods Designer Application – [Your Name]

Applications submitted through LinkedIn or other job platforms without emailing the required materials will not be reviewed.

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