Engineering Geology Jobs in Brea, CA
80 positions found — Page 3
Title: Accounts Receivable Lead
Company: Talley LLP
Location: Orange, CA (FT Onsite – Direct Hire)
Address: 1100 Town and Country Rd Ste 1111, Orange, CA 92868
About the Firm
Talley, LLP, and its affiliated entities—Talley Law Group, LLP (“TLG”), Talley Capital Group, LLC (“TCG”), and Talley Wealth Management, LLC (“TWM”) (collectively “Talley”)—is a full-service financial, tax, legal, and consulting organization serving entrepreneurially driven businesses and their owners. Talley partners with clients as business advisors, not just service providers, constantly seeking innovative ways to strengthen their bottom line.
Talley, LLP was founded in 1989 with the mission of helping entrepreneurially driven businesses, their owners, and high-net-worth individuals manage their financial affairs and achieve their business objectives profitably and efficiently. Our professionals strive to become each client’s Most Trusted Advisor (MTA) by delivering global solutions to complex challenges and opportunities.
Our services include:
- Audit & Assurance services, including financial reporting
- Tax compliance, planning, and proactive advisory services
- Business consulting
- Estate planning, business planning, M&A, and tax law services delivered through TLG
- Outsourced accounting, controller, and CFO services
- M&A, growth-through-acquisition, and operational consulting delivered through TCG
Talley is a boutique firm with 70+ U.S.-based professionals and 20–30 offshore/outsourced team members. Headquartered in Orange, CA, the firm has grown rapidly, becoming a leading Orange County professional services provider. We embrace a culture built on accountability, results, and exceptional client service delivered by professional, motivated individuals.
Summary
Talley LLP is seeking a detail-oriented Billing & Collections Administrative Support professional to strengthen our billing team and ensure accurate, timely invoicing in a professional-services environment. You will prepare invoices for consulting, advisory, and tax engagements, liaise with clients regarding billing matters, and support collections efforts.
This is a full-time onsite position, Monday–Friday, 8:00 a.m.–5:00 p.m., with additional hours required during month-end billing close.
What You Will Do
Billing (Primary Focus)
- Independently prepare, review, and issue invoices for professional-services engagements (consulting, tax, and advisory) using Practice CS after in-house training.
- Verify billable hours, fixed-fee arrangements, and retainer schedules; resolve discrepancies before release.
- Collaborate with client-service teams and Partners to capture all billable items and ensure compliance with firm pricing policies.
- Assist with monthly invoice audits, reconciliations, and month-end reporting.
- Uphold Talley’s billing best practices and proactively identify process improvements.
Collections
- Monitor accounts receivable and follow up on outstanding invoices via email and phone.
- Negotiate payment plans when necessary and document collection activities.
- Escalate complex issues to client-service managers or Partners.
Client Communication
- Serve as a courteous and professional point of contact for client billing inquiries.
- Provide supporting documentation promptly and coordinate internally to resolve concerns.
Data Management
- Maintain up-to-date client billing records and electronic files.
What You Will Bring
- Proven experience generating invoices for a professional-services firm (e.g., accounting, law, consulting, engineering, or marketing agency).
- Working knowledge of Practice CS, QuickBooks, or comparable billing platforms.
- Reliability and initiative to meet tight deadlines, especially during month-end close.
- Analytical mindset to identify trends and recommend improvements.
- Meticulous attention to detail and strong ethical standards when handling sensitive financial data.
- Clear, concise written and verbal communication skills.
- Team-oriented, adaptable, and client-centric attitude.
Hours & Compensation
- Full-time schedule: 40 hours per week, Monday–Friday, 8:00 a.m.–5:00 p.m.
- Month-end billing close may require additional hours.
- Compensation based on experience and value.
email resumes to for immediate consideration. Thank you!
Purchasing Assistant | Residential & Multi-Family Developer
Location: Orange County, CA
Compensation: $70,000 – $100,000 DOE + Performance Bonus
The Opportunity
We are a rapidly growing residential builder focused on luxury custom homes, multi-family, and build-to-rent communities throughout California. This is a high-visibility, non-clerical growth position designed for an ambitious professional who wants real exposure to the business side of construction.
We are building a high-performance team that wants responsibility early and advancement quickly.
The Role
You will work directly with leadership and project teams to support procurement, protect budgets, and ensure materials and trade partners stay aligned with fast-moving project schedules.
- Procurement & Bidding: Assist in preparing and distributing bid packages to subcontractors and suppliers.
- Bid Leveling: Level and compare bids to ensure complete scope coverage and identify gaps before contracts are finalized.
- Contract Administration: Support the drafting and issuance of purchase orders and subcontract agreements.
- Cost Management: Maintain accurate pricing data, track change orders, and assist in value engineering efforts.
- Compliance: Track insurance certificates, licenses, and onboarding requirements for new trade partners.
- Field Coordination: Coordinate with Project Managers and Superintendents to align material orders with build schedules and track long-lead items.
Requirements
- Experience: 1–2 years in purchasing, estimating, project coordination, or construction operations.
- Industry Exposure: Background in residential, luxury custom, or multi-family building is preferred.
- Technical Edge: Strong Excel skills are required; familiarity with Procore, BuildPro, or similar platforms is a plus.
- Attributes: Analytical, highly organized, and looking for long-term career growth rather than just a job.
Why Join This Team?
This role offers a clear and direct path to becoming a Purchasing Agent or Purchasing Manager. You will gain experience across high-end luxury finishes and large-scale multi-family projects within a company that prioritizes performance and rapid scaling.
The ideal candidate will have 3-5 years in a purchasing role, buying out all phases of vertical construction.
Responsibilities
- Value engineering construction plans, review details/assemblies
- Create preliminary/final budgets
- Develop/review scopes of work
- Solicit bids from vendors/subcontractors
- Award contracts
- Monitor budgets
Qualifications
- Strong negotiation skills
- 3 - 5 years' of purchasing experience
- Strong written and verbal communication skills
- Read plans
- Understanding of construction process and plan details
- Work as part of a team
Are you an ambitious Planner who is looking to fast-track their career in a rapidly growing aerospace manufacturer? Would you be able to thrive in a fast-paced, high-mix production environment? If so, this may be the career move you are searching for.
The responsibilities of the Planner role are:
- Analyze new orders to determine requirements for production
- Quotes lead time for the shipment of orders based on the availability of parts and materials
- Revise shipment dates to considering lead time required from suppliers.
- Respond to requests for expediting the shipment of orders by locating and expediting required materials through the manufacturing processes
- Coordinating the procurement of materials from vendors.
- Control the allocation of incoming parts and materials to delivery schedules
- Work within operations to communicate the status of the material whilst ensuring swift resolution of bottlenecks or delays
The background/skills required for the Planner role are:
- Bachelors degree qualified
- Four or more years of planning experience in a manufacturing environment
- Must have knowledge of MRP systems and production processes
- Must be able to work with others in resolving conflicting priorities. Excellent verbal and written communication skills
- Knowledge of ERP systems would be an advantage
The successful Planner will enjoy a highly supportive environment where they can progress their career into a Planning Manager position. They will also be involved in the manufacturing of some of the most precisely engineered aerospace components in the industry, whilst working in a world-class environment. If you are an ambitious, highly-skilled Planner who can organize production schedules in a very high-mix environment, please apply today.
Sales / Bidding Estimator – Position Summary:
The Sales / Bidding Estimator is responsible for preparing accurate and competitive bids for construction projects while also serving as a client-facing representative of the company. This hybrid role combines technical estimating skills with strong sales abilities to ensure both profitable project acquisition and positive client engagement. The ideal candidate thrives in a dynamic environment, communicates effectively with clients and internal teams, and has deep knowledge of construction methods, materials, and costs.
Key Responsibilities:
• Business Development & Client Acquisition: Proactively identify and pursue new project opportunities in industrial markets such as manufacturing, food & beverage, chemical, and utilities. Networking with decision-makers, attend industry events, and maintain a pipeline of qualified leads to support company growth.
• Client Relationship Management: Build, maintain, and strengthen long-term relationships with existing and prospective clients. Act as the primary point of contact during the preconstruction phase, responding quickly to client inquiries, clarifying scope, and providing professional guidance to establish trust and credibility.
• Estimating & Takeoffs: Review and analyze drawings, specifications, and bid documents to identify project scope and requirements. Perform accurate quantity takeoffs for labor, materials, and equipment, ensuring estimates are complete and aligned with project objectives.
• Subcontractor & Vendor Coordination: Solicit and evaluate pricing from subcontractors and vendors, ensuring competitive coverage and compliance with project requirements. Develop and maintain a reliable network of trade partners to support accurate, timely bids.
• Bid & Proposal Development: Prepare detailed cost estimates, budgets, and proposals that clearly define scope, inclusions, exclusions, and assumptions. Present proposals to clients in a professional and compelling manner, highlighting value-engineering options when appropriate.
• Market & Cost Intelligence: Monitor construction cost trends, commodity pricing, and competitor activity to refine estimating strategies and maintain competitive positioning in the marketplace.
• Collaboration & Handoff: Work closely with project managers, engineers, and operations staff to ensure awarded projects transition smoothly from estimating to execution. Provide detailed handoff documents, clarifications, and support to ensure project success.
• Documentation & Reporting: Maintain organized estimate files, bid logs, client communications, and historical cost databases. Track bid outcomes, hit rates, and margin performance to support continuous improvement.
• Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact.
• Alignment with Mission, Vision, and Core Values: Understand and support the company's mission. Contribute to achieving the company's vision. Uphold and promote the company's core values.
Qualifications:
• Minimum of 3–5 years of experience in sales, estimating, or project management within the industrial construction sector (structural steel, process piping, equipment installation, millwright). Experience with design-build or EPC environments is a plus.
• Strong ability to read and interpret blueprints, specifications, P&IDs (Piping & Instrumentation Diagrams), and bid documents. Familiarity with industry codes and standards.
• Proficiency with estimating software (e.g., Bluebeam, Sage Estimating, Trimble, or similar), takeoff programs, and Microsoft Excel. Ability to build and manage detailed cost models.
• Proven ability to build and maintain client relationships, develop proposals, and present to decision-makers. Strong negotiation and persuasion skills.
• Ability to analyze cost data, subcontractor quotes, and historical performance metrics to prepare accurate and competitive bids.
• Excellent verbal, written, and presentation skills to clearly convey information to clients, subcontractors, and internal stakeholders.
• Strong multitasking ability to manage multiple bids and deadlines simultaneously, while maintaining high accuracy and attention to detail.
• Understanding of profit margins, risk management, and market conditions that affect pricing and competitiveness.
• Flexibility to adjust to changing bid requirements, client needs, and market conditions.
• Professionalism & Integrity: High ethical standards, commitment to client satisfaction, and alignment with company mission, vision, and core values.
• Training or certification in estimating, project management, or business development (e.g., ASPE, CMAA, or similar) is desirable.
Physical Responsibilities:
• The role requires visiting construction sites, which may involve exposure to various weather conditions, noise, and hazardous materials.
• The position involves physical activities such as walking, standing, and occasionally lifting and carrying materials or equipment.
Reporting Structure:
• Reports to: Executive team, Operations Manager
• Collaborates with: Executive team, Customers, Project Teams including subcontractors and internal staff.
$95,000.00 - $115,000.00 annually
*In addition to the base wage, this role will include a commission structure based on performance and results.
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Job Title: Senior Contracts & Proposals Administrator
Location: Anaheim, CA
Schedule: Monday-Friday
Pay: $100,000 - $120,000 (Plus bonus and benefits)
Duration: Direct Hire
We’re partnering with a well-established environmental and construction services firm to hire a Senior Contracts & Proposals Administrator.
This is a high-impact, high-visibility role supporting both business development and project execution. You’ll play a critical role in managing daily proposal submissions and contract administration for projects ranging from $500K to $30M+.
Responsibilities
Proposal Management:
- Lead and manage daily RFP/RFQ proposal submissions across public and private sectors
- Develop compliant, high-quality proposals including technical narratives, staffing plans, and past performance
- Coordinate inputs across estimating, project management, safety, finance, and leadership
- Manage proposal schedules, compliance matrices, and submission deadlines
- Maintain proposal templates, resumes, and qualification packages
Contract Administration:
- Oversee the full contract lifecycle (execution, tracking, and modifications)
- Manage deliverables, milestones, and compliance requirements
- Coordinate insurance certificates, bid bonds, and performance/payment bonds
- Support both public works and private client contracts
Subcontract & Business Development Support
- Prepare and administer subcontracts, purchase orders, and consulting agreements
- Ensure compliance with flow-down clauses, safety, and insurance requirements
- Support CRM tracking and opportunity management
- Assist with teaming agreements, NDAs, and proposal strategy
- Maintain databases for past performance, resumes, and project experience
Qualifications
- 7–12+ years of experience in contracts administration and proposal development
- Background in construction, environmental, or engineering services
- Strong knowledge of:
- Government and public works contracting
- Proposal compliance and submission processes
- Construction and/or environmental contract structures
- Proven ability to manage multiple proposals under tight deadlines (high volume)
- Exceptional attention to detail and strong writing/editing skills
- Proficiency with Microsoft Office, CRM systems, and contract management tools
Nice to Have Qualifications
- Experience with Microsoft Dynamics, ContractSafe, or similar systems
- Notary Public certification (or willingness to obtain)
- Experience in high-volume public bid environments
- Familiarity with proposal graphics, charts, and formatting
Why this Opportunity Stands Out
- Key hire tied to long-term team growth and succession planning
- High exposure to executive leadership and decision-makers
- Work on revenue-driving proposals and contracts daily
- Blend of public sector and private client work
- Stable, established company with strong industry presence
The Mechanical Engineering Technician would be working for a Fortune 500 medical technology company and has career growth potential.
This would be full time / 40+ hours per week.
If you are interested in this Product Development Technician position, please contact Milos Pavlovic at 586-788-7509 or Product Development Technician Compensation The pay for this position is $25.00 – $32.00 per hour Benefits are available to full-time employees after 90 days of employment A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates Product Development Technician Highlights This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs The required availability for this position is Monday – Friday, 1:30 PM – 10:00 PM (2nd Shift).
Work location: Onsite in Brea, CA Interview Process: In-person interviews Mechanical Engineering Technician Responsibilities Gather, maintain, format, compile, and manipulate technical data such as laboratory or material test results and engineering design changes Produce engineering documents, reports, and drawings including flow charts, block diagrams, and schematics Prepare reports and summaries including quantitative analysis Provide technical support to engineers on a variety of technical tasks Assist with scoping equipment for use and completing equipment qualifications Support general lab functions including calibration, safety procedures, and routine equipment maintenance Notify manager or team lead upon recognition of factors that may affect project timelines Assist with developing prototype processes and test setups Execute designed test protocols and conduct testing Document and communicate test results effectively Handle laboratory samples and chemicals used for conditioning and testing Mechanical Engineering Technician Requirements Minimum education requirement is High School Diploma or GED 6+ years of experience in a laboratory environment (corporate or school) OR technician experience in a regulated environment Experience following written procedures Ability to work collaboratively within a team environment High School Diploma or GED Attendance is mandatory for the first 90 days Mechanical Engineering Technician Preferred Qualifications Bachelor of Science degree in a technical field with at least 1 year of laboratory or R&D experience Ability to understand and perform designed test procedures Strong communication skills and ability to work effectively in cross-functional teams Ability to develop solutions to routine technical problems of limited scope Proficiency with personal computers Ability to assist with training lower-level technicians If you think this Mechanical Engineering Technician position is a good fit for you, please reach out to me
- feel free to call, e-mail, or apply to this posting!
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Job Summary:
This role is a hands-on engineering leadership position responsible for driving manufacturing excellence, leading New Product Introductions, and building a high-performing engineering organization. The Director of Engineering & CI plays a critical role in ensuring operational excellence, customer satisfaction, and long-term scalability of the business.
Position Summary:
The Director of Engineering & CI is responsible for leading all engineering, manufacturing process development, and technical execution functions across the organization. This role owns New Product Introduction (NPI), manufacturing process optimization, and engineering team leadership, while ensuring scalable, repeatable, and high-quality manufacturing operations.
This role serves as the technical authority for CNC manufacturing operations and provides leadership over Manufacturing Engineers, CNC Programmers, and cross-functional technical resources. The position ensures that manufacturing methods, tooling, and processes support business growth, cost targets, quality objectives, and on-time delivery.
The role plays a critical leadership function in advancing Lean Manufacturing, improving throughput, reducing variation, and supporting customer and regulatory requirements in an AS9100 aerospace environment. Reporting to the General Manager, the Director Engineering Director and CI will foster a culture of innovation and collaboration across multi-disciplinary teams, ensuring delivery of high-quality results in line with schedule and financial performance targets
Core Responsibilities
New Product Introduction (NPI) Leadership
- Own and lead all New Product Introduction (NPI) activities from engineering release through full-rate production
- Define manufacturing strategy, routing, tooling, and inspection plans for new programs
- Coordinate cross-functionally with Quality, Operations, Supply Chain, and Sales during program launch
- Ensure first-article success, manufacturability, and cost targets are achieved
- Drive rapid and repeatable production readiness
Manufacturing Engineering & Process Excellence:
- Lead development, implementation, and continuous improvement of:
- Manufacturing processes
- CNC machining strategies
- Work instructions and routings
- Tooling and fixturing
- Inspection and quality controls
- Establish standardized, repeatable manufacturing methods across product lines
- Improve throughput, reduce scrap, and improve yield using Lean and Six Sigma principles
- Drive process optimization using PFMEA, control plans, and root cause analysis
- Lead continuous improvement initiatives focused on cost, quality, and delivery
CNC Programming & Technical Leadership:
- Provide leadership and technical oversight to CNC Programmers and Manufacturing Engineers
- Ensure best practices in:
- 3-, 4-, and 5-axis machining
- Multi-spindle and multi-turret turning
- Toolpath optimization
- Program validation and prove-out
- Oversee Mastercam programming standards and documentation
- Ensure tooling libraries, setup sheets, and CNC documentation are accurate and maintained
Team Leadership & Development:
- Lead, mentor, and develop Manufacturing Engineers and CNC Programmers
- Establish training plans, skill development paths, and succession planning
- Conduct performance reviews and KPI-based evaluations
- Foster a culture of accountability, ownership, and continuous improvement
- Serve as a technical mentor and escalation point for complex manufacturing challenges
Manufacturing Strategy & Capacity Planning:
- Define manufacturing strategies to support growth, margin improvement, and scalability
- Optimize labor utilization, machine capacity, and workflow layouts
- Support capital equipment planning and justification
- Collaborate with Operations to balance capacity, scheduling, and throughput
- Support make/buy decisions and vendor technical evaluations
Quality & Compliance Integration:
- Ensure compliance with AS9100 and customer-specific requirements
- Support audits, corrective actions, and continuous improvement initiatives
- Partner with Quality to reduce NCRs, rework, and escapes
- Promote a data-driven, root-cause-focused culture
Cross-Functional & Business Support:
- Support quoting and RFQ efforts with accurate cost and process estimates
- Collaborate with Sales, Supply Chain, Quality, and Operations leadership
- Drive technical execution of strategic initiatives
- Represent Engineering in leadership meetings and program reviews
Qualifications
- Proven experience in leading engineering teams within fast-paced environments; strong management skills with the ability to motivate diverse groups.
- Bachelor’s Degree in Mechanical, Manufacturing, or Aerospace Engineering
- 8–12+ years of experience in aerospace or precision CNC manufacturing
- 5+ years leading Manufacturing Engineers and/or CNC Programming teams
- Strong experience with:
- CNC machining (3-, 4-, 5-axis)
- Mastercam or equivalent CAM software
- GD&T and blueprint interpretation
- Lean Manufacturing / Continuous Improvement
- ERP systems and manufacturing routings
- Demonstrated experience leading New Product Introductions (NPI)
- Strong knowledge of AS9100 quality systems
- Experience implementing Agile methodologies
- Excellent communication skills to articulate complex technical concepts clearly
- Ability to develop strategic plans for business continuity strategies aligned with organizational goals.
Preferred Qualifications:
- Experience with:
- Multi-spindle / multi-turret machining
- High-mix, low-volume aerospace manufacturing
- PFMEA, SPC, and RCCA methodologies
- PMP or Lean Six Sigma certification (preferred)
- Strong background in tooling design and fixture development
- Experience managing engineering teams in regulated environments
- Leadership & team development
- Technical problem-solving
- Manufacturing process optimization
- Data-driven decision-making
- Cross-functional communication
- Continuous improvement mindset
- Strong organizational and project management skills
Join us as at ACRA Aerospace where your expertise will shape innovative solutions that propel our organization forward! We are committed to fostering an inclusive environment that values leadership excellence and technical mastery—empowering you to make a lasting impact through your vision and dedication.
- 2nd Shift Location: Brea, CA (On-site) Job Type: 12 Month Contract with potential to convert to permanent Pay Range: $29–$36/hour Pay rate will be finalized after interview Second Shift: Monday–Friday, 1:30 PM – 10:00 PM Position Overview A-Line Staffing is seeking Product Development Technicians to support laboratory and product development activities at an on-site facility in Brea, CA.
This role focuses on executing routine technical tasks, supporting engineers, performing testing, and maintaining accurate documentation in a regulated lab environment.
The ideal candidate is hands-on, detail-oriented, and comfortable working as part of a collaborative technical team.
Key Responsibilities Gather, format, compile, and maintain technical data such as laboratory results, material testing data, and engineering changes Prepare engineering documentation including reports, summaries, drawings, flow charts, block diagrams, and schematics Perform routine technical tasks and provide hands-on support to engineers Assist with equipment scoping, qualification, and validation activities Support general lab operations including equipment calibration, safety procedures, and routine maintenance Execute test protocols and conduct testing according to written procedures Document, analyze, and clearly communicate test results Support prototype process development and test setup creation Handle test samples and chemicals used for conditioning and testing Identify and communicate potential project risks or issues to team leads or management Collaborate closely with cross-functional team members Minimum Requirements 4-6+ years of experience in a laboratory environment (corporate or academic) and/or technician experience in a regulated environment 1-2+ years of experience in an R&D/Lab setting Experience following written procedures and working collaboratively in a team-based setting High school diploma or equivalent Preferred Qualifications Bachelor of Science degree in a technical or scientific field Ability to understand and execute designed test procedures Strong communication skills and ability to work in cross-functional teams Experience developing solutions to routine technical problems Proficiency with personal computers and technical documentation tools Ability to train or mentor junior technicians Key Responsibilities Gather, format, compile, and maintain technical data such as laboratory results, material testing data, and engineering changes Prepare engineering documentation including reports, summaries, drawings, flow charts, block diagrams, and schematics Perform routine technical tasks and provide hands-on support to engineers Assist with equipment scoping, qualification, and validation activities Support general lab operations including equipment calibration, safety procedures, and routine maintenance Execute test protocols and conduct testing according to written procedures Document, analyze, and clearly communicate test results Support prototype process development and test setup creation Handle test samples and chemicals used for conditioning and testing Identify and communicate potential project risks or issues to team leads or management Collaborate closely with cross-functional team members
The Technician will be working for a Fortune 500 company and has career growth potential.
This would be full time / 40+ hours per week.
If you are interested in this position, please apply directly to this job posting or email your resume to .
Compensation: The pay for this position is $33.50 per hour- bi-weekly Schedule & Location: Monday–Friday, 7:00 AM – 3:30 PM Onsite in Brea, CA Job Description Summary: We are seeking a Product Development Technician for our Brea, CA facility.
This individual will support routine technical tasks, contribute to problem-solving efforts, and assist engineers and project leaders with day-to-day lab and development activities.
Duties & Responsibilities: Gather, maintain, format, and manipulate technical data (e.g., lab results, material tests, engineering design changes) Produce engineering documents, reports, and drawings (flow charts, block diagrams, schematics) Prepare reports and summaries, including quantitative analysis Provide technical support to engineers and complete routine technical tasks Assist in equipment scoping and qualification activities Support general lab functions: calibration, safety implementation, routine equipment maintenance Notify manager or team lead of issues impacting project progress Help develop prototype processes and test setups Execute test protocols and conduct testing Document and communicate test results accurately Handle test samples and chemicals used for conditioning and testing Requirements: Minimum Requirements: High school diploma Minimum 6 years of lab experience (school or corporate) OR technician experience in a regulated environment Experience following written procedures and collaborating with a team Preferred Requirements: Bachelor of Science in a technical field At least 1 year of laboratory or R&D experience Experience following test procedures and working in a collaborative environment Preferred Qualifications: Ability to perform and understand designed test procedures Effective communication and ability to work cross-functionally Ability to develop solutions to routine technical issues Proficiency with personal computers Ability to train lower-level technicians .