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Job Title - Embedded Software Engineer (CIP / EtherNet/IP)
Location - Boston, MA, USA – Onsite (Relocation Available)
Employment Type - Contract / Full-time
About the Role
We are seeking a skilled Embedded Software Engineer with strong expertise in CIP (Common Industrial Protocol) and EtherNet/IP to support the development of industrial communication solutions. This role involves working on embedded systems, protocol stack integration, and real-time communication within industrial environments.
The ideal candidate will have hands-on experience in embedded C/C++ development, industrial networking protocols, and device-level integration, with a strong focus on interoperability and compliance standards.
Key Responsibilities
• Develop and maintain embedded software solutions using C/C++ for industrial devices
• Implement and integrate CIP / EtherNet/IP protocol stacks for Adapter or Scanner devices
• Work with RTOS environments such as FreeRTOS, ThreadX, or similar platforms
• Integrate and optimize TCP/IP stacks and Ethernet drivers for embedded systems
• Perform debugging and troubleshooting using tools such as Wireshark
• Ensure compliance with ODVA standards and support interoperability testing
• Collaborate with cross-functional teams to design, test, and validate embedded solutions
• Participate in system-level testing, validation, and performance optimization
Mandatory Skills & Qualifications
• 5–10 years of experience in embedded software development
• Strong hands-on experience with CIP / EtherNet/IP protocols
• Experience in protocol stack integration (Adapter or Scanner)
• Proficiency in C and C++ programming for embedded systems
• Experience working with RTOS platforms (FreeRTOS, ThreadX, etc.)
• Strong understanding of TCP/IP networking and Ethernet driver integration
• Must have experience with ODVA compliance and interoperability testing
• Experience using Wireshark or similar tools for debugging network communication
Preferred Skills
• Experience working in industrial automation or embedded device engineering environments
• Familiarity with real-time communication systems and industrial networking standards
• Strong problem-solving and troubleshooting capabilities
Why Join Us
• Work with cutting-edge technologies in a collaborative environment
• Professional growth opportunities and training support
• Inclusive, equitable, and respectful workplace culture
About NetworkPedia
NetworkPedia is a certified women-owned technology and talent solutions company, providing IT infrastructure, cybersecurity, managed services, and specialized recruitment across North Americas and beyond. Our mission is to empower organizations with secure, scalable, and innovative technology while building inclusive teams that reflect the communities we serve.
As a trusted partner, we deliver expertise across networking, cloud, IT service management, and security operations, along with staffing solutions for niche technology roles. We are committed to diversity, equity, and inclusion (DEI) in all our hiring practices and ensure that our opportunities are open to all qualified applicants, without discrimination on the basis of age, gender, race, ethnicity, religion, sexual orientation, or disability.
How to Apply
Apply directly via LinkedIn Easy Apply. All applications are routed to our central recruitment email id -
POSITION TITLE: Principal Software Engineer
REPORTS TO: Director of Engineering
LOCATION: Remote / Hybrid in Boston area
About InSite Health
InSite Health is on a mission to expand access to high-quality behavioral health care for students and families. Our engineering team builds the technology that powers clinical excellence, operational efficiency, and meaningful outcomes across the schools and communities we serve.
We’re looking for a Senior Software Engineer who thrives in a fast-moving environment, enjoys solving complex technical challenges, and wants to impact real-world mental health care delivery.
This is an individual contributor role ideal for someone who loves building robust, scalable systems and collaborating closely across product, clinical, and operational teams.
What You’ll Do
Core Engineering Work
- Design, build, and deploy scalable, secure, and compliant systems across front-end, back-end, and data layers
- Development and maintain infrastructure-as-code system (CDK) to enable new features and improve reliability and security.
- Develop features and technical solutions in partnership with Product and Engineering leadership
- Debug, monitor, and optimize systems for speed, reliability, and user experience
Systems Design & Integrations
- Build data pipelines and integrations with EHRs, student information systems, and internal platforms
- Enhance workflow automation to improve clinical and operational efficiency
- Implement HIPAA-compliant architecture, access control, and data protections
Cross-Functional Collaboration
- Work closely with the VP of Product and Director of Engineering
- Translate technical requirements into scalable solutions that support organizational priorities
- Provide leadership and mentoring to less experienced developers
You’ll Be Measured On
- Timely delivery of high-quality product features and system improvements
- System uptime, data integrity, and security compliance
- Efficiency improvements from workflow automation
- Successful integrations across clinical and data systems
- Satisfaction from internal teams and cross-functional partners
What We’re Looking For Required Qualifications
- 7+ years of experience building and maintaining data-intensive platforms
- Strong understanding of system architecture, cloud infrastructure, and API integrations
- Experience with Agile development and strong operational discipline
- Excellent communication skills across technical and non-technical groups
- Experience with React.js and frameworks such as Next.js
- Fluency in JavaScript (TypeScript preferred) and SQL
- Experience with AWS (e.g., ECS, Lambda, CloudFormation, Cognito), MongoDB/Amazon DocumentDB, and HIPAA-compliant systems
- Familiarity with Jest or similar testing frameworks
Preferred Qualifications
- Experience in healthcare or knowledge of regulatory standards (e.g., HIPAA)
- Background in EdTech or experience working with school systems
- Experience with mobile development (e.g., React Native)
- Prior experience in a startup or high-growth environment
Who You Are
You bring curiosity, ownership, and initiative to your work. You’re comfortable navigating complexity, thinking strategically, and collaborating with diverse teams. You enjoy building systems that people rely on — and you care deeply about getting things right.
Why Join InSite Health?
- Mission-driven work with direct impact on student mental health
- Collaborative, supportive engineering culture
- Opportunity to shape systems from the ground up
- Flexible remote/hybrid environment
- If you’re looking for a role where your technical expertise helps improve lives, we’d love to hear from you.
About You:
We are seeking a Senior Software Engineer with strong experience in DO-178C flight software development and avionics integration. In this role, you will design and implement safety-critical autonomous flight software, integrate it with avionics hardware platforms, and contribute to certification-ready development processes.
Responsibilities:
- Develop, integrate, and verify flight-critical software using C/C++ following DO-178C processes.
- Build application-level flight software and ensure robust integration with underlying avionics hardware interfaces
- Create, maintain and review software requirements, code and certification artifacts adhering to certification plans and standards
- Troubleshoot integration issues on test benches and aircraft
- Develop automated workflows for software integration and build processes.
- Collaborate with engineers from cross functional groups such as systems, safety, hardware, flight controls and test to ensure product and program level needs are met.
- Contribute to planning and execution of SOI audits and certification reviews.
- Create and maintain comprehensive documentation for software requirements, architecture, build processes and design decisions
- Support hardware-in-the-loop (HIL), processor-in-the-loop (PIL), and flight testing activities.
Qualifications:
- Bachelor’s or Master’s in Computer Science, Electrical Engineering, Aerospace, or related field.
- 3-5 years of embedded or flight software development experience within a DO-178C environment.
- Strong proficiency in C/C++ for embedded, real-time, safety-critical systems.
- Understanding of avionics protocols and architectures (ARINC 429, ARINC 653, CAN, MIL-STD-1553, Ethernet).
- Experience designing and implementing software for real-time operating systems (RTOS), with strong knowledge of low level topics such as device driver development, interrupt handling, memory management, and performance estimation.
- Strong experience with requirements management, including authoring high-quality software requirements, maintaining traceability, and using tools such as DOORS, Jama, or Polarion.
- Experience with hardware/software integration, debugging on target hardware, and use of analysis tools (logic analyzers, bus analyzers).
- Experience with Python scripting, tool automation and test automation
- Experience with CI/CD environments and automated code quality checks.
Nice To Have
- Background integrating software across diverse avionics platforms or multicore systems.
- Familiarity with flight controls, autonomy, GNC, or aircraft certification efforts.
- Exposure to MathWorks tools and Model-Based Development workflows (DO-331).
- Prior involvement in SOI audits or FAA/EASA certification programs.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Job Description
We are seeking a highly skilled and experienced Lead AI Engineer to join our dynamic team. The ideal candidate will excel at identifying and articulating complex business problems, and will develop innovative, scalable, and robust AI/ML solutions to address these challenges. Responsibilities will include designing, building, and deploying enterprise-grade AI systems, specifically focused on:
- Agentic AI solutions to automate operational processes (e.g., interpreting trouble tickets, performing basic troubleshooting, interacting with online portals, data entry).
- Retrieval-Augmented Generation (RAG) and ColBERTv2 pipelines for parsing, indexing, and querying enterprise documents to facilitate answers related to process guidelines, product knowledge, and training materials.
- Function calling solutions leveraging Large Language Models (LLMs) to automate and perform precise actions in enterprise workflows.
- Developing and applying reinforcement learning strategies to optimize and automate decision-making processes within enterprise operations.
This role requires hands-on expertise with model fine-tuning, training pipelines, post-training optimization techniques (e.g., model distillation), classification models, and integrating AI systems within complex enterprise environments.
Duties and Responsibilities
- Develop and implement AI solutions leveraging fine-tuned Large Language Models (e.g., OpenAI models, LLaMA, Mistral).
- Design, develop, and optimize Retrieval-Augmented Generation (RAG) pipelines using advanced vector databases (e.g., FAISS, Pinecone, Milvus).
- Build and enhance agentic AI systems utilizing frameworks like LangChain, AutoGPT, or similar automation frameworks.
- Deploy scalable ColBERTv2 architectures for semantic retrieval and classification.
- Create robust pre-processing and post-processing pipelines to enhance model performance, accuracy, and interpretability.
- Collaborate closely with cross-functional teams, including product managers, business stakeholders, data scientists, and software engineers.
- Implement best practices in model distillation, quantization, and optimization for deployment in production environments.
- Ensure compliance with enterprise-grade security, privacy standards, and data governance practices.
- Provide leadership and mentorship to team members, supporting their technical development and career growth through coaching, training, and performance feedback.
- Drive timely and successful completion of AI/ML projects by setting clear milestones, tracking progress, removing blockers, and aligning resources
Required Qualifications
- Bachelor's degree in Computer Science, Data Science, Machine Learning, AI, or related fields; advanced degree strongly preferred.
- 5+ years of proven experience developing and deploying production-grade AI/ML systems.
- Strong programming skills in Python, familiarity with libraries/frameworks such as PyTorch, TensorFlow, Hugging Face, and LangChain.
- Demonstrated expertise with LLM fine-tuning (e.g., LoRA, PEFT), distillation, and model optimization.
- Practical experience implementing RAG pipelines with embedding technologies and vector stores (e.g., FAISS, Pinecone).
- Proven track record building agentic AI systems capable of interacting with multiple enterprise applications and platforms.
- Solid understanding of NLP techniques, Transformer architectures, semantic search, and document retrieval technologies (e.g., ColBERT).
- Hands-on experience with reinforcement learning techniques, including designing, training, and deploying reinforcement learning models.
Preferred Qualifications:
- Master's or Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, or related field.
- Familiarity with cloud-based AI services (e.g., AWS SageMaker, Azure ML, Google Vertex AI).
- Experience with containerization (Docker, Kubernetes) and deployment pipelines (CI/CD).
- Knowledge of advanced AI frameworks and model inference engines such as Triton Inference Server, TensorRT, and ONNX.
- Familiarity with model monitoring, observability tools, and techniques to ensure long-term reliability and performance.
- Strong communication and interpersonal skills with the ability to clearly articulate complex technical solutions to non-technical stakeholders.
- Experience in regulated industries or environments requiring strict compliance and data governance standards.
With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and recipient patients. Our devices incorporate clinically proven and medically trusted hypothermic preservation techniques in a novel suspension system to provide unprecedented physical and thermal protection. Our product portfolio spans cardiac, thoracic, and abdominal preservation devices to improve donor organ quality and extend donor organ transport time. Paragonix also markets transplant services and organ screeningto the transplant community.
Position Overview: The Design Quality Engineer will play a crucial role in ensuring the quality and compliance of Paragonix's medical device products throughout the design and development lifecycle. The successful candidate will collaborate closely with cross-functional teams, including R&D, manufacturing, regulatory affairs, and quality assurance, to drive excellence in design control processes.
Primary responsibilities/authority will include:
- Design Control Compliance: Implement and maintain design control processes in accordance with applicable regulatory standards (e.g., ISO 13485, ISO 14971, FDA QSR, MDR) to ensure the development of safe and effective medical devices.
- Risk Management: Lead and contribute to risk management activities throughout the design process, including the identification, assessment, and mitigation of potential risks. Work closely with the R&D team to integrate risk management into the design process.
- Failure Analysis: Assist in Post-Market Surveillance (PMS) initiatives, including failure investigation, record review, and data trending.
- Quality Planning: Develop and execute quality plans for new product development projects, outlining quality objectives, deliverables, and verification/validation activities.
- Design Input and Output:
- Review and approve design inputs to ensure they are clear, complete, and aligned with user needs and regulatory requirements.
- Validate that design outputs meet the specified design input requirements.
- Change Control: Manage design changes by assessing their impact on product quality, ensuring proper documentation, and obtaining necessary approvals.
- Verification and Validation:
- Develop and execute protocols for design verification and validation strategies and acceptance criteria.
- Collaborate with testing teams to ensure thorough testing of product designs.
- Collaboration: Work closely with cross-functional teams, including R&D, manufacturing, regulatory affairs, and quality assurance, to facilitate effective communication and collaboration throughout the product development process.
- Regulatory Compliance: Stay abreast of relevant regulations and standards and ensure that product designs comply with applicable requirements. Support regulatory submissions as needed.
- Continuous Improvement: Identify opportunities for process improvements within the design control system and contribute to the development and implementation of best practices.
Required Qualifications:
- Bachelor's degree in engineering or a related field; advanced degree preferred.
- Minimum of 1-3 years of experience in a quality engineering role in the medical device industry.
- In-depth knowledge of design control processes, risk management, and quality management systems (ISO 13485, ISO 14971, FDA QSR).
- Strong technical skills related to product quality including VOE translation to Design Specs, Human Factors, CTQ Cascades, Design Characterization, Verification / Validation, Test Method Validation, Process Validation, Inspection Techniques and Statistics.
- Strong understanding of regulatory requirements for medical devices (FDA, EU MDR, etc.).
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions.
- DFSS or DMAIC Black Belt Certified, ASQ Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA) certification is a plus.
Other Requirements:
- Electrical and mechanical background strongly preferred.
- Experience creating and analyzing charts in Minitab, JMP, or equivalent software a plus.
- Knowledge of Six Sigma, Lean, SPC, ASQ and/or ISO process controls a plus.
- Computer proficiency in MS office (specifically Excel).
- Effective verbal and excellent technical writing skills.
- Excels at generating and maintaining organized and accurate records.
- Excellent oral and written communication skills in English.
- Able to travel domestically and internationally as required (
Senior Technical Support Engineer
Location: San Francisco, CA | Raleigh, NC | Dallas, TX | Boston, MA
Schedule: Hybrid – 3 days onsite required
Employment Type: 6-Month Contract-to-Hire
Pay Rate: $65–68/hour
Start Date: ASAP
About the Role
The Technical Solutions team is focused on advancing care and research innovation. We support new business initiatives by expanding product capabilities in strategic areas and delivering a scalable technical support framework across multiple product portfolios.
As a Senior Technical Support Engineer, you will partner closely with internal stakeholders to identify, reproduce, troubleshoot, and resolve complex technical issues. You will support infrastructure, permissions, and configuration changes while delivering high-level technical support and sustaining engineering services that help customers achieve meaningful business outcomes.
This role offers the opportunity to collaborate with customers, developers, architects, and operations teams to solve challenging, high-impact problems. You will also contribute to building support tooling and infrastructure to improve operational efficiency.
Travel up to 10% may be required.
Key Responsibilities
- Own and manage technical customer issues from identification through full resolution
- Reproduce and troubleshoot complex technical problems, including reviewing and analyzing code to determine root cause
- Project manage new client deployment issues through to completion
- Implement infrastructure, security, and permissions configuration changes
- Drive operational efficiencies by identifying improvements in process, tooling, and product functionality
- Develop playbooks and knowledge base documentation to streamline issue resolution
- Create internal reports and dashboards for issue tracking and performance monitoring
Minimum Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or related field
- Cloud operations experience (creating buckets, virtual machines, and managing security access controls/IAM)
- 3+ years of experience with Python or another object-oriented programming language
- 3+ years of experience working with SQL
- Experience troubleshooting data-related issues
- Proficiency with GitHub and Jira
- Strong troubleshooting skills with the ability to track complex technical details
- Excellent communication skills with the ability to translate technical findings for both senior developers and non-technical stakeholders
Preferred Qualifications
- 4+ years of experience in healthcare technology
- Experience supporting highly regulated software environments
- Experience with R
- Infrastructure-as-Code (IaC) experience such as Terraform, Ansible, or similar tools
- Self-starter mindset with strong ownership and a passion for driving issues through to resolution
Locations: Atlanta | Boston | Heredia
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Key Responsibilities:
- Engineering & Administration
- Manage and configure enterprise application services across both legacy and cloud platforms.
- Lead upgrades, rollouts, patching, and migrations for a variety of applications.
- Conduct health checks, monitoring, troubleshooting, and performance tuning.
- Integrate applications with third-party platforms or in-house solutions.
- Support complex deployments and ensure high availability of services.
- Governance, Documentation & Support
- Define and maintain SOPs, administrative practices, and end-user documentation.
- Develop governance frameworks around licensing, lifecycle, and architecture.
- Provide Tier 3 escalation support and resolve complex technical issues.
- Mentor service desk teams and promote best practices in application usage and management.
- Collaboration & Cross-Team Engagement
- Coordinate with network, security, and support teams for seamless application service delivery.
- Participate in planning, migrations, upgrades, and project execution.
- Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Core Focus Areas:
- Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
- Drive standardization and operational consistency across the firm’s application portfolio.
- Provide leadership and guidance within the M365 Application Governance Council.
- Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
What You'll Bring
Experience Required:
- 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
- Proven experience in Adobe Creative Cloud deployment and productivity enablement.
- Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
- Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
- Scripting and bulk administration
- Automating service management
- Data analysis and backend reporting
- Visualizing application performance metrics
- Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
- Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
- Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
- Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
- Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
- Strong incident management, security compliance, and vulnerability remediation experience.
- Track record in defining KPIs and reporting on performance and service stability.
- Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
- B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred Qualifications:
- Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
- Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
- Prior involvement in enterprise-level security policy enforcement and tooling compliance.
- Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
- Key Attributes for Success:
- Excellent organizational and time management skills.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Proactive problem-solver with a collaborative mindset.
- Clear, confident communicator with strong documentation capabilities.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
The base salary range for this role in Atlanta is $121,000.00 - $147,700.00
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Key Responsibilities:
* Engineering & Administration
* Manage and configure enterprise application services across both legacy and cloud platforms.
* Lead upgrades, rollouts, patching, and migrations for a variety of applications.
* Conduct health checks, monitoring, troubleshooting, and performance tuning.
* Integrate applications with third-party platforms or in-house solutions.
* Support complex deployments and ensure high availability of services.
* Governance, Documentation & Support
* Define and maintain SOPs, administrative practices, and end-user documentation.
* Develop governance frameworks around licensing, lifecycle, and architecture.
* Provide Tier 3 escalation support and resolve complex technical issues.
* Mentor service desk teams and promote best practices in application usage and management.
* Collaboration & Cross-Team Engagement
* Coordinate with network, security, and support teams for seamless application service delivery.
* Participate in planning, migrations, upgrades, and project execution.
* Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Core Focus Areas:
* Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
* Drive standardization and operational consistency across the firm's application portfolio.
* Provide leadership and guidance within the M365 Application Governance Council.
* Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
What You'll Bring
Experience Required:
* 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis.
* Proven experience in Adobe Creative Cloud deployment and productivity enablement.
* Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
* Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
* Scripting and bulk administration
* Automating service management
* Data analysis and backend reporting
* Visualizing application performance metrics
* Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
* Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
* Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
* Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
* Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
* Strong incident management, security compliance, and vulnerability remediation experience.
* Track record in defining KPIs and reporting on performance and service stability.
* Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
* B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred Qualifications:
* Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
* Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
* Prior involvement in enterprise-level security policy enforcement and tooling compliance.
* Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
* Key Attributes for Success:
* Excellent organizational and time management skills.
* Proven ability to manage multiple priorities in a fast-paced environment.
* Proactive problem-solver with a collaborative mindset.
* Clear, confident communicator with strong documentation capabilities.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
* The base salary range for this role in Atlanta is $121,000.00 - $147,700.00
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
* Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
* Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
* Dental coverage, including up to $5,000 in orthodontia benefits
* Vision insurance with coverage for both glasses and contact lenses annually
* Reimbursement for gym memberships and other fitness activities
* Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
* Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
* Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
* Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the “product CEOs” and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers – but we all have one thing in common: we’re consistently striving to deliver a 5-star experience for every customer on every product we bring to market.
Responsibilities:
- Support the business onsite in our Needham, MA headquarters with the development of successful and profitable programs for key products to ensure continued growth of the product portfolio – you will assist in leading new product development (creation and management) of assigned product(s) from brainstorm phase through mass production, as well as partner with leadership to define the over-arching category direction to a team of product developers. You are responsible AND accountable for progressing, reporting on, and actioning your and your team’s deliverables.
- Define, develop, and iterate product specifications, marrying consumer wants/needs, white space in the market, and product technologies as the primary consumer advocate.
- Take ownership of your assigned categories’ sales performance – partnering with others in the company to identify what products are working/not working; and recommend new product opportunities to fill those gaps.
- Lead competitive product analyses, giving your business partners insight into how Shark stacks up against the competition - and maintaining a clear lens on how we can constantly improve to make Shark the consumer’s top choice every time.
- Be the voice of our legacy product lines: share insights and learnings from consumers and the market with Product Developers focused on NPD to ensure critical features and feedback are incorporated into next generation products.
- Partner with SharkNinja Testing and Quality organizations to define, develop, and manage quality and performance testing procedures.
- Act as the product “expert” for cross-functional team member questions and concerns.
ATTRIBUTES & SKILLS:
- 4-5+ years of experience in product development, product marketing, marketing, human factors engineering, or a related field – preferable at a consumer goods company.
- Bachelor’s Degree (or equivalent experience) in Business, Marketing, Management, Engineering, or a combination of the above.
- A “100% on” consumer-first perspective when it comes to introducing new products/processes or improving current products.
- A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills.
- COMMUNICATING FOR IMPACT, one of SharkNinja’s SUCCESS DRIVERS, is immensely critical in this role. Highly-effective communication skills – both written (presentation/email) and face-to-face (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management) – are required .
- Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment.
- A desire to learn and grow in a passionate environment.
- The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward.
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Pay Range
$72,300—$135,700 USD
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. To gether, we won’t just launch products— we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
For candidates based in all regions , please refer to this Candidate Privacy Notice .
For candidates based in China , please refer to this Candidate Privacy Notice .
For candidates based in Vietnam , please refer to this Candidate Privacy Notice .
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Boston | Hybrid | Field Services Engineer | Up to $70k
A growing IT services provider is looking to hire an IT Field Technician to join its infrastructure team. The company has experienced consistent growth and offers an opportunity to work across diverse client environments.
Responsibilities
- Handle support requests via phone, email, and on-site visits
- Troubleshoot server and network issues (remote and in-person)
- Deploy and support applications
- Manage servers and network infrastructure
- Follow change control and internal processes
- Maintain clear documentation and procedures
- Deliver project work and assigned tasks within deadlines
- Participate in on-call rotation and provide out-of-hours support when required
- Travel to client sites as needed
Requirements
- Prior experience in IT support, infrastructure, or related field
- Strong troubleshooting and problem-solving ability
- Client-facing experience with the ability to build relationships
- Professional, proactive approach
Additional Information
- Full-time position with standard benefits (medical, dental, vision, PTO)
- Certification support and incentives provided
- Salary dependent on experience (candidates must provide expectations)
- Remote role with required local presence for client site visits or relocation willingness
- Ability to commute to different client locations in Boston
Interested? Apply now or send me your updated resume to