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Head of US GTM, Twitch Ads
🏢 Amazon
Salary not disclosed
New York, NY 2 days ago
Twitch is the world’s largest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. Twitch offers brands the opportunity to reach uniquely engaged audiences through Video, Audio, Display advertising and through custom content integration and sponsorships.

We start with the customer and work backwards in everything we do, including in advertising. We believe that advertising, when done well, enhances the customer experience with delightful discovery for consumers and compelling performance for advertisers. The programs we deliver to advertisers enable them to build a unique connection with consumers, from first discovery to loyalty in a unique and compelling way versus any other media platform at scale.

We seek a seasoned leader to join the US, Go-To-Market (GTM) team for the Twitch Ads organization within Amazon. This role will report directly to the Director, Global GTM and Brand Safety and be the US leader for developing the unified go-to-market strategy and strategic execution for advertising solutions across Twitch, propelling us to be the top tier solution in live video advertising. He/she will lead the US team and partner with the broader global team setting the total Twitch Ads strategy.

Key job responsibilities
This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation and growing adoption of Twitch. In particular he/she will:
• Drive the US vision, value proposition, programs, planning, and packaging solutions to grow our GTM approach and across all Amazon Ads video properties.
• Drive adoption of Twitch's advertising offerings, including business management in support of org goals around revenue, product adoption, advertiser maturity advancement, etc.
• Develop the US end-to-end strategy for positioning, pricing, packaging, and planning of Twitch's advertising offerings, alongside sales, product, sponsorships, strategy peers, and One Amazon.
• Aggregate VOC and partner with product teams to drive video solutions for customers and growth for Twitch; produce stack-ranked set of sales priorities, and influence requirements, roadmap decisions and trade-offs.
• Partner with Product, Sponsorships, & Ads Marketing on Video Sales and Marketing narratives.
• Customize the macro strategy to each sales vertical within the US Twitch Ads team.
• Contribute to the US Agency Upfront process for Amazon, as well as all similar annual processes as they relate to Video.
• Drive sales enablement of both current and new products & capabilities.
• Hire, develop and lead a team of GTM leads.

A day in the life
No two days look the same, but here's a glimpse into what leading the US Twitch Ads strategy looks like in practice.

You start your morning reviewing revenue and ad product performance data — spotting a standout result from an initiative you launched a month ago that becomes your team's win story of the week. By mid-morning, you're in a cross-functional sync with the Twitch product teams, shaping the GTM narrative for an upcoming interactive ad format and pushing back on pricing that undervalues Twitch's endemic audience.

Upfront season means your afternoons are spent pressure-testing the Twitch pitch — crafting a story that leads with the hard-to-reach 18–34 audience Twitch uniquely owns, and positioning the platform as a distinct, premium offering alongside Amazon's broader video portfolio.

Between meetings, you're running a sales enablement session with the Account Executive team, walking through objection handling on brand safety and competitive positioning against other video properties. Later, your team surfaces a recurring theme from advertiser conversations: measurement gaps. You draft a product ask and add it to next week's roadmap review.

You close the day reviewing a draft from a GTM team member — adding feedback, making connections, and setting them up for success. The Upfront deck ships tomorrow. You're ready.

About the team
Twitch is one of the more unique publishers. Our team is the single-threaded leader on all Twitch ad products, countries, and ad customer segments. We are responsible for overall Twitch Ads business strategy to fuel long-term growth and innovation – working closely with all sales and product teams across Amazon Ads and building on the foundation already established by integrating Twitch into the broader Amazon Ads organization.- 10+ years of building and leading large teams and working in matrixed operating structures experience
- Bachelor's degree or equivalent
- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
- Experience in strategic marketing management and market analysis and demonstrated ability to build and execute a strategy with clear goals and objectives to align to business and service objectives, and support portfolio objectives
- Experience in marketing, brand advertising, media sales, or online advertising and close work with senior advertisers and agency stakeholders
- Experience in developing and executing an analytic vision to solve business-relevant problems
- Experience leading and executing Agency Upfronts.
- Track record of building programs, such as inventive structures and service offerings.- Experience hiring and growing top talent
- Can manage a high volume of requests and competing deadlines
- Experience providing and effectively communicating strategic and tactical recommendations based on data
- Experience delivering results, setting strategy, and running a large volume and high profile business
- Experience communicating results to operations and business leaders
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , CA, Santa Monica - 193,7 ,000.00 USD annually
USA, NY, New York - 213, ,200.00 USD annually
Not Specified
Branch & Community Development Manager
Salary not disclosed
Buffalo, NY 2 days ago
Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.


Responsibilities

A Branch & Community Development Manager is responsible for strategic implementation of business development plans to drive branch growth and profitability, identifying and pursuing new business opportunities to acquire and retain customers, and developing ongoing partnerships with internal and external business partners.

The person in this position will lead by example in the areas of community involvement, calling efforts, and customer service, including administering the Bank's strategy for achieving the annual goals and objectives relating to Loan Growth, Deposit Growth, Financial Services, Credit Administration and Business Development. As the manager of the branch, this position will maintain oversight to ensure that the branch is in compliance with operating policies and procedures.

Essential Responsibilities:

  • Implement business development strategies, including calling efforts to promote the Bank's product & service solutions with emphasis on deposit growth
  • Actively participate in the community in a manner that reflects favorably on the Bank; keep the Bank's profile highly visible and professional
  • Build and maintain strong relationships with customers, local businesses, and community organizations
  • May approve or reject loan applications within individual lending authority
  • May oversee a loan portfolio consisting of consumer and/or business customers
  • Maintain a strong knowledge base of bank policies, procedures, loan products, pricing and use this knowledge to educate prospects on the advantages of Community Bank
  • Refer applicable loan opportunities to Bank business partners
  • Collaborate with other business partners & Bank affiliates to identify referral opportunities
  • Lead in the selection of new branch personnel and support scheduling to ensure branch coverage
  • Ensure staff is trained to meet customer sales and service needs as well as branch objectives
  • Discuss individual sales and customer service performance versus objectives with the appropriate supervisor on a frequent basis
  • Monitor progress and results throughout the year with the District and Regional Managers ensuring that the branch is performing at a level consistent to achieve established growth, sales and profit objectives
  • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timelymanner.
  • Perform other duties as assigned or directed

Qualifications

Education, Training and Requirements:

  • Bachelor's Degree in Finance or Business or equivalent training preferred
  • Specialized financial services experience preferred Valid driver license, reliable transportation
  • All applicants must be 18 years of age or older

Skills:

  • Proficient reading, writing, grammar and mathematics skills
  • Proficient interpersonal communication, negotiation, and sales skills
  • Sound judgment and reasoning
  • Ability to prioritize
  • Proficient PC knowledge
  • Must be able to consistently demonstrate the Company's core values: Integrity, Excellence, Teamwork, and Humility

Experience:

  • Six (6) years of sales/business development experience normally required including three (3) years of experience in related banking and/or lending positions preferred
  • Minimum two (2) years supervisory experience required

Other:

This position requires National Mortgage Licensing System ("NMLS") registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act).


Other Job Information

Hours: 40 hours per week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.


Minimum

USD $66,000.00/Yr.
Maximum

USD $108,804.00/Yr.
Not Specified
Branch Manager 3
🏢 Community Financial System, Inc.
Salary not disclosed
Westfield, NY 2 days ago
Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.


Responsibilities

The person in this position will lead by example in the areas of community involvement, calling efforts, and customer service, including administering the Bank's strategy for achieving the annual goals and objectives relating to Loan Growth, Deposit Growth, Financial Services, Credit Administration and Business Development. A Branch Manager is responsible for meeting the financial service needs of customers while supervising assigned branch staff and adhering to required staffing levels. It is the Branch Manager's responsibility to ensure the Branch is in compliance with operating policies and procedures.

A Branch Manager 3 will normally manage a branch office having between $50MM and $99.9MM in combined loans and deposits (excluding commercial loans) and a staff of up to nine (9) FTE employees. This position may require mortgage loan origination experience and duties in addition to management of the level 3 branch. Level could also be impacted by related experience and/or mortgage lending capacity. This position may have consumer lending authority and/or business banking lending responsibilities.

Essential Responsibilities:

  • Ensure assigned branch is properly staffed and staff is trained to meet customer sales and service needs as well as branch objectives
  • Lead in the selection of new personnel and support scheduling to ensure branch coverage
  • Review employee performance throughout the probationary period and on a regularly scheduled basis thereafter
  • Manage and maximize performance levels of staff members through distribution of assignments and regular feedback
  • Work with management to establish growth, sales and profit objectives
  • Implement strategies to achieve goals assigned to the branch as established in the region's annual operating plan; assist in the development of the annual budget for the branch and adhere to budget parameters
  • Serve as an active member of the customer service team and be held accountable for branch sales and lending performance
  • Collaborate with other business partners & Bank affiliates to identify sales and referral opportunities
  • Establish specific sales and customer service goals and conduct regularly scheduled sales and customer service meetings (at least monthly) with focus on having informed staff on progress and results
  • Establish and confirm all branch operations are performed in accordance with established bank policies and procedures, either directly or through appropriate supervision (i.e. cash balancing, dual control, etc.)
  • Coordinate proper security, facility, and risk measures to minimize loss, and to ensure presentation of the branch
  • May monitor and review loans for appropriate risk rating to minimize risk rating changes by the bank's loan review processes
  • Demonstrate cooperative efforts in working with other departments and within own branch while encouraging similar behavior from staff
  • Actively participate in the community as a reflection of the bank's goal for strong community involvement
  • Handle advertising and contribution requests
  • Monitor progress and results throughout the year with the District and Regional Managers ensuring that the branch is performing at a level consistent to achieve established growth, sales and profit objectives
  • Other related duties as assigned or directed
  • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion

Ancillary Duties:

As an integral member of Retail Banking, this position is responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals. May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels.


Qualifications

Education, Training and Requirements:

  • Bachelor's Degree in Finance or Business or equivalent training preferred
  • Specialized banking education, experience and training
  • Valid driver license

Skills:

  • Proficient reading, writing, grammar and mathematics skills
  • Excellent interpersonal communication, negotiation and sales skills
  • Evidence of positive and effective leadership qualities
  • Sound judgement and reasoning
  • Thorough knowledge of the features and benefits of bank products and services
  • Working knowledge of bank operating policies and procedures
  • Must be able to consistently demonstrate the Company's core values: Integrity, Excellence, Teamwork, and Humility

Experience:

  • Minimum six (6) years of related experience normally required
  • Minimum two (2) years supervisory experience normally required

Other:

This position requires National Mortgage Licensing System ("NMLS") registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act).


Other Job Information

Hours: 40 hours per week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.


Minimum

USD $66,000.00/Yr.
Maximum

USD $108,804.00/Yr.
Not Specified
Medical Director - Sharp Health Plan - Hybrid / Remote - Day Shift - Full Time
Salary not disclosed
Hours:

Shift Start Time:

Variable

Shift End Time:

Variable

AWS Hours Requirement:

8/40 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements:

As Needed

On-Call Required:

Yes

Hourly Pay Range (Minimum - Midpoint - Maximum):

$124.640 - $160.830 - $197.020

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do
Working with the Chief Medical Officer, oversees medical care for Sharp Health Plan (SHP) products and services and oversees the health care needs of the membership. Serves as a medical manager and policy advisor to SHP and its Chief Medical Officer. Is accountable for and provides professional leadership and direction to the utilization/cost management and clinical quality management functions. Works collaboratively with other plan functions that interface with medical management such as provider relations, member services, benefits and claims management, etc. Assists (as determined by the plan Chief Medical Officer) in short and long range program planning, total quality management (quality improvement), and external relationships. Works with all departments of Health Services to support, provide assistance and direction in overall medical management effectiveness. Reports all issues of clinical quality management to the health plan Chief Medical Officer. To ensure that policies and systems are followed until agreed upon change is implemented. Works toward SHP strategic goals and objectives of ensuring a high quality of medical care for Plan members, staff empowerment, customer satisfaction, cost-effectiveness, and market competitiveness. As a member of the management team, assists in identifying and establishing strategic goals and objectives for the Plan.

Required Qualifications

- Doctor of Medicine (MD)
- Previous experience in the clinical practice of medicine.
- Previous experience as a physician executive in a managed care environment, preferably as an HMO Medical Director.
- California Physicians and Surgeons License - Medical Board of CA -REQUIRED

Other Qualification Requirements

- Board certified in a medical discipline (internal medicine or family practice preferred).

Essential Functions

- Responsible and accountable to the Chief Medical Officer for helping to manage health plan medical costs and assuring appropriate health care delivery for SHP's products and services. Reports organizationally to the Chief Medical Officer.
- Plans, organizes, and directs the professional medical services program, consisting of all primary and Specialty services for in-patient, out-patient, preventive and wellness programs.
- Implements health plan medical policies, goals and objectives.
- Provides professional leadership and direction to the functions within the Medical Management
- Department (Utilization/Cost Management and Quality Management)
- Responsible for and assists with the development of staffing plans and assuring the adequate allocation of resources to the medical management functions.
- Responsible and accountable for implementing the Utilization/Cost Management Program and Quality Improvement Program, in conjunction with the Manager Medical Management and Quality Improvement Manager.
- Assists the Chief Medical Officer with activities to promote positive community relations.
- Assures plan conformance with legal and regulatory requirements
- Assists the Chief Medical Officer and the Quality Improvement Manager in creating and maintaining a system that gives feedback to providers individually and collectively regarding managed care effectiveness of individual providers and networks.
- Assists the Chief Medical Officer in designing and implementing corrective action plans to address issues and improve plan and network managed care performance.
- Collaborates with Chief Medical Officer in creating and maintaining programs that incentivize providers to achieve selected utilization/cost and quality outcomes.
- Participates in policy review, performs analysis and makes recommendations.
- Participates in the retrospective review and analysis of Plan performance from summary data of paid claims, encounters, authorization logs, complaint and grievance logs and other sources.
- Achieves and maintains benchmarked utilization and cost management (UM) goals and clinical quality improvement (QI) objectives, in conjunction with the Manager Medical Management and Quality Improvement Manager.
- Provides periodic written and verbal reports and updates as required in program descriptions, Annual Work Plans and policy and procedures to various plan committees, and the SHP Chief Medical Officer.
- Supports NCQA qualification activities. Prepares for site visits and responds to accrediting and regulatory agency feedback.
- Supports pre-admission review, utilization management, and concurrent and retrospective rev1ew process.
- Participates in risk management, pharmacy utilization management, catastrophic case review, outreach programs, HEDIS reporting, site visit review coordination, triage, provider orientation, credentialing, profiling, etc.
- Conducts quality improvement and outcomes studies as directed by the Quality Management Committee, Peer Review Committee and Chief Medical Officer and reports findings in conjunction with the Quality Improvement Manager.
- Participates in the grievance process with the Chief Medical Officer, insuring a fair outcome for all members.
- Monitors member and provider satisfaction survey results and implements changes as needed to increase satisfaction and assure that satisfactory relationships are maintained between network and plan participants.
- Participates in SHP Advisory Committees which include (but are not limited to) the Peer Review Committee and the Quality Management Committee.
- Participates in key marketing activities and presentations, as requested.
- Promotes wellness and ensures programs of prevention, education and outreach to members and providers are consistent with SHP's mission, vision and values.
- Maintains up-to-date knowledge of new information and technologies m medicine and their application to SHP.
- Performs and oversees in-service staff training and education of professional staff.
- Represents SHP at medical group meetings, conferences, etc.
- Participates in the development of strategic planning for existing and expanding business. Recommends changes in program content in concurrence with changing markets and technologies.
- Participates in key marketing activities and presentations, as necessary, to assist the marketing effort, as requested.
- Ensures that the Utilization Management staff is available on a 24 hour basis to respond to authorization requests for emergency and urgent services and is available, at a minimum, during normal working hours for inquiries and authorization requests for non-urgent health care services..
- Performs other duties as requested or assigned.
- Collaborates with the Manager, Medical Management to guide and direct staff in relation to medical issues and departmental responsibilities. Assists in monitoring, reviewing, and evaluating the quality of health care services provided and the appropriateness of health care resources utilized, and communicates with PMGs and Plan providers as needed. Addresses physicians' issues and educates providers with regard to Plan policy as needed.
- Completes and/or supervises the completion of all clinical appeals and grievances. Collaborates with Customer Care Manager to identify trends in grievances. Supervises the process for identifying Potential Quality Issues.
- Supervises Physician Reviewer(s)
- Shares after-hours coverage responsibilities with other physicians
- Assists the CMO, as needed, to oversee the credentialing process.
- Assists in the development and interpretation of the covered benefit provisions of member materials and Plan contracts. Assists in the development and implementation of new benefits packages.
- Maintains appropriate contacts with membership in community and professional organizations.

Knowledge, Skills, and Abilities

- Strong clinical background and skills.
- Solid understanding of utilization management and quality assurance activities and concepts.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills, including the ability to interface effectively with employees, members, physicians, senior management, and the public at large.
- Management skills to meet the organizational goals.
- Knowledge of regulatory and accreditation agencies and requirements.
- Able to manage multiple priorities and deadlines in an expedient and decisive manner.
- Able to manage difficult peer situations arising from medical care review.
- Appreciation of cultural diversity and sensitivity towards target population.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

California Physicians and Surgeons License - Medical Board of CA; Doctor of Medicine (MD)

Powered by SonicJobs (an advertiser on Veritone). By applying, you consent to share your data with SonicJobs and the employer. Veritone or SonicJobs does not store or use your application data beyond facilitating the application.
See Sharp HealthCare Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at Category:Healthcare, Keywords:Medical Director, Location:San Diego, CA-92108
Remote working/work at home options are available for this role.
permanent
Footwear Product Developer
Salary not disclosed
Broomfield, CO 3 days ago

With nearly half a million customers in more than 97 countries, Xero Shoes is a lifestyle footwear brand focused on helping people everywhere discover the benefits of natural movement. Are you passionate about health & wellness and want to make an extraordinary difference in people’s lives? Come work with Xero Shoes! We are looking for a Senior Footwear Developer - someone who is a dynamic, ambitious, highly energetic, and self-motivated person able to thrive in a fast-paced environment while leading your team by example.

………………………………………………………………………………………………………………………………………………………

Description:

The Footwear Product Developer will be responsible for the research and the assistance in the   development of new footwear from the approved design through the confirmation stage. The Footwear Product Developer will work within a team-oriented structure consisting of all disciplines necessary and available to coordinate the development of a product line achieving product objectives within the established timelines.

........................................................................................................................................................................

The Footwear Product Developer responsibilities:


Project Management

  • Show a history of effective communication practices, establishing and maintaining open, clear consistent and reliable working relationships with overseas development partners.
  • Be relied upon to own project tracker documents to ensure timely completion of regular daily tasks. Provide feedback to management on areas that need additional focus.
  •  Display a solid understanding of department workload and demonstrate ability to prioritize efforts and push when necessary to achieve development calendar milestones.


Technical Skill

  • Show an established and reliable competency in footwear development, analysis and troubleshooting with the ability to speak intelligently about footwear development with other product team and company colleagues.
  • Measure and document product attributes, perform fittings and investigate construction issues with no supervision.  Ability to fully dissect a shoe to fully understand details about construction that affect decision-making conversations.
  • Expected to recommend solutions from moderate to complex level shoe engineering challenges that arise throughout the development process.


Industry Knowledge

  • Has obtained 2-3 years of footwear development employment history and established a highly proficient level of technical knowledge of development, engineering and manufacturing processes.
  • Demonstrate a thorough understanding of the footwear industry in your ability to recommend relevant and viable solutions to problems, in alignment with generally accepted industry best practices.
  • High level of comfort speaking with material suppliers, factory technicians, outside contractors and consultants about shoe development best practices and objectives.


Process & Systems

  • In-depth knowledge of company processes with a demonstrated ability to follow and improve those processes.  Understand the limitations of the process and to constantly evaluate for process refinement.
  • Show ownership in department systems in your dedication to the timely accomplishment of objectives.  Ability to understand how those systems feed into the greater product team initiatives.


Strategy & Vision

  • Be a key contributor to the development of department and brand strategy.  
  • Show support to company leadership in abiding by brand guidelines, practices, goals and initiatives and encourage colleagues to follow suit.  
  • From a solid foundation of development experience and industry knowledge, show ability to adapt or modify daily decisions and/or priorities to more fully align with broader company objectives.  Show an ability to think strategically in all aspects of your job functions.


Other Responsibilities Include:

  • Assists and contributes ideas for product design, construction, materials, compounds and components to enhance functionality, aesthetics, fit and profit margin.
  • Generates a technical development package to communicate intended construction and aesthetic details of each project to factory development partners.
  • Examines all prototypes to assure all specifications are correct and within product cost target.
  • Facilitate the fit and wear testing at appropriate prototype stage.
  • Evaluates the feedback and implements revisions.
  • Understands cost implications with ability to recommend cost savings and value engineering techniques.
  • Assists on production quality issues when necessary.
  • Participating in international and domestic travel as required to achieve a high level of product and component development, including visits to manufacturing countries / factories to assist and review commercialization and production on key product(s).
  • Accepts accountability to graphic design, production, and sales teams. 


Qualifications:

  • Ability to establish and maintain positive working relationships with others. 
  • Excellent organizational skills including effective time management, strong self-management and meeting or improving upon deadlines.
  • Ability to work under stress from demanding deadlines, customer contact and changing priorities and conditions.
  • Familiarity with trends in the outdoor sportswear, footwear, and fitness industries is helpful.
  • Applicable technical degree preferred - manufacturing, mechanical, or chemical engineering, product design, biomechanics, etc.
  • Knowledge of minimalist shoes and constructions a plus
  • A minimum of two years of experience in footwear development is required.


Job Type: Salary exempt, 40 hours per week, Full-time  

  • Must be able to regularly commute to the Broomfield office (2-3days per week)
  • Pay: $$90,000.00 - $105,000.00  DOE

This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2.  The range listed is just one component of Xero’s total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and equity awards.


Benefits Include:

  • Medical, Dental upon employment
  • Additional employee funded ancillary benefits, such as: qualified HSA, or FSA, and Voluntary Life / AD&D, Accidental, Critical Care etc. are also available if you choose to participate
  • 401k eligible after 3 months of employment
  • Xero Shoes provided life insurance
  • Employee bonus and incentive plans
  • Sick and vacation accrual


Xero Shoes is handling our own recruitment. We will not respond to solicitations from recruiters.



Not Specified
Manager Strategy Operations
🏢 Petco
Salary not disclosed
San Diego, CA 2 days ago
Want to help pets live their best lives?
We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.
  • Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
  • Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
  • Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco
We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
Essential Job Functions
  • Develop a strategically integrated set of item master data management standards in collaboration with internal partners to ensure PETCO business objectives are met; review and benchmark the internal and external environment with a spirit of continuous improvement; collaborate with internal and external stakeholders to evaluate and develop item master data policies; lead administration of item master data; lead efforts to improve vendor internal data scorecarding; ensure all item master data management policies and operations meet PETCO business objectives; ensure that ad offers are entered according to policy and procedure (60%)
  • Develop and maintain collaborative partnerships with internal and external key stakeholders; collect, analyze and integrate information from key stakeholders regarding business objectives; serve as liaison among stakeholders in developing and implementing item master data management policies that meet PETCO objectives; act as primary PETCO contact item master data management for 3rd data entry providers (20%)
  • Provide direction for and oversee staff responsible for assigned areas; effectively accomplish assigned duties/tasks through the effective leadership of direct team and through effective partnerships with cross-functional teams; direct, influence, and motivate others with the ability to flex style as the situation requires; collaborate or empower as needed (20%)
  • Demonstrate excellent verbal and written communication and interact professionally at all times; communicate on a regular basis with Merchandising, E-Commerce, Store Operations, Marketing, Inventory Management, Logistics, BIO and other key stakeholders to ensure program success; this position requires regular interaction with PETCO senior leadership
Required Skills And Qualifications
  • A bachelor’s degree in business or related field and a minimum of 5 years progressively responsible experience in merchandising, vendor/supplier management, or similar function requiring master data management is required.
  • Previous retail experience is strongly preferred.
  • Direct experience with improvement methodologies such as Lean or Six Sigma also preferred.
  • Advanced computer skills are also required including MS Office Suite including Word, Excel, PowerPoint and Access and contract management software.
  • Two or more years of experience as a supervisor/manager is required. An equivalent combination of education and related experience may be substituted.
Note: Current responsibilities are impacted by company and team priorities that may have evolved from what is displayed in the Workday job profile. The description provides general job duties and requirements, but the partner’s manager may assign additional responsibilities or tasks depending on business needs.
#CORP
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Salary Range: $121,600.00 - $182,400.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
Not Specified
Art Handler & Installation Technician
Salary not disclosed
Miami, FL 2 days ago

Art Handler & Installation Technician– White Glove Services

Location: Miami, USA

Pay Range: $21 -$24/hr.

About the Company

Our clients are a leading fine art logistics provider specializing in the meticulous handling, installation, transportation, and storage of high‑value artworks and luxury objects. With decades of industry experience, our team is known for exceptional precision, professionalism, and white‑glove service delivered to museums, galleries, private collectors, designers, and global institutions.

Position Overview

We are seeking an experienced Art Handler / Installer / Driver to join our Miami operations team. This individual will handle the safe packing, installation, and transportation of fine art and luxury items. The ideal candidate brings hands‑on expertise, professionalism, and an unwavering commitment to excellence, especially in client‑facing environments.

This role requires a clean driving record, strong attention to detail, and the ability to work in a fast‑paced environment while upholding the highest standards of care.

Hours: Flexibility in hours: early mornings, late nights, weekend work as needed.

Key Responsibilities

  • Handle, pack, move, and install fine art, antiques, and luxury objects with exceptional care and precision.
  • Prepare artworks and objects for transport, storage, or installation using industry‑standard techniques and materials.
  • Drive company vehicles for local and regional deliveries and collections.
  • Conduct installations in private residences, galleries, museums, and commercial spaces.
  • Communicate clearly and professionally with clients, colleagues, and supervisors to ensure seamless operations.
  • Maintain tools, equipment, and vehicles in clean and optimal working conditions.
  • Adhere to safety protocols, quality standards, and company procedures.
  • Represent the company with professionalism, discretion, and a client‑focused attitude at all times.

Requirements

  • Prior experience in art handling, installation, museum/gallery operations, or fine art logistics (required).
  • Valid driver’s license with a clean driving record.
  • Ability to lift, carry, and maneuver large, heavy, or fragile objects safely.
  • Strong communication, organization, and problem‑solving skills.
  • High level of attention to detail and commitment to white‑glove service standards.
  • Professional appearance, reliability, and customer‑service mindset.

Benefits

A competitive and comprehensive compensation package is offered, including:

  • Health, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Paid Vacation and Personal PTO Days
Not Specified
Engineering Project Manager
Salary not disclosed
Bakersfield, CA 2 days ago

POSITION OVERVIEW FOR ENGINEERING PROJECT MANAGER

Agilitech is seeking a highly motivated and experienced Engineering Project Manager to join our team. The Engineering Project Manager is responsible for leading and overseeing projects from initiation through completion, ensuring they are delivered on time, within scope, and within budget. This role involves planning and allocating project resources, developing and managing budgets, tracking progress, mitigating risks, and maintaining clear communication with stakeholders throughout the project lifecycle. The ideal candidate will demonstrate strong leadership, organizational, and problem-solving skills to drive successful project outcomes.


WHAT WE OFFER

  • Competitive Paid Time Off (PTO) to support work-life balance.
  • Comprehensive Health Benefits, including Medical, Dental, and Vision coverage (employer contribution toward medical premiums).
  • Supplemental Benefits Package including Life Insurance, Spouse & Child Life Insurance, Short-Term Disability, Long-Term Disability, Health Savings Account (HSA), and Flexible Spending Account (FSA).
  • Safe Harbor 401(k) Retirement Plan with Company Match.
  • Professional Growth & Development through strengths-based training and career development opportunities.
  • 9/80 Work Schedule supporting work-life balance.
  • In-Person Work Environment Preferred, with hybrid flexibility considered for qualified local candidates able to meet with clients as needed.
  • Competitive Salary Range: $90,000 – $120,000 annually (Exempt). Final compensation will be based on experience, skills, and overall contribution to the company.
  • Relocation Assistance, where applicable.


FOR ENGINEERING PROJECT MANAGER

  • Follow Agilitech project standards, policies, and procedures to execute all job duties successfully
  • Define project scope and objectives clearly and accurately.
  • Prepare proposals and change orders as required.
  • Track project costs, budgets, and key milestones.
  • Organize and lead client meetings, including technical review meetings and project retrospectives (look-backs).
  • Contribute to the development and continuous improvement of project management standards, policies, and procedures.
  • Review and approve all project-related charges every week
  • Communicate relevant project information effectively and accurately to clients and internal project teams.
  • Develop and manage comprehensive project schedules and detailed work plans.
  • Provide consistent project updates to stakeholders regarding strategy, progress, risks, and adjustments.
  • Coordinate with vendors and suppliers by obtaining quotes, issuing purchase orders, and ensuring deliverables meet quality standards and deadlines.
  • Apply industry best practices, tools, and techniques throughout the project lifecycle.
  • Monitor project progress and implement adjustments as needed to stay on track.
  • Track and evaluate project performance using appropriate KPIs, metrics, and tools; identify and implement improvement opportunities.
  • Identify, assess, mitigate, and manage project risks proactively.
  • Ensure compliance with client requirements and overall business objectives.
  • Drive and maintain high levels of customer satisfaction.
  • Collaborate across all company departments to meet client needs and project goals.
  • Align Agilitech’s Core Values with project objectives and desired outcomes.
  • Perform other related duties as assigned.


OCCUPATIONAL COMPETENCIES FOR ENGINEERING PROJECT MANAGER

  • Knowledge of project management principles, practices, and methodologies for managing complex, fast-paced, multi-disciplinary projects.
  • Knowledge of project scheduling techniques, forecasting methods, and resource planning.
  • Knowledge of technical project components sufficient to provide informed input and guidance when needed.
  • Ability to manage multiple complex projects simultaneously with minimal supervision.
  • Define project scope, objectives, and deliverables clearly and accurately.
  • Supervise, direct, and coordinate project resources effectively.
  • plan and forecast labor, materials, and other resources independently.
  • develop and maintain detailed project schedules.
  • Analyze look-ahead schedules to identify potential risks, conflicts, or delays and recommend mitigation strategies.
  • Identify critical path activities and compare forecasted progress with actual performance.
  • Ability to occasionally serve as team leader with indirect responsibility for team members’ task completion.
  • Ability to mentor, coach, and train junior staff to support professional development and team effectiveness.
  • Skill in effectively and accurately communicating relevant project information to clients and internal project teams.
  • Skill in organization, planning, and time management.
  • Skill in verbal and written communication.
  • Skill in problem analysis, problem-solving, and sound decision-making.
  • Skill in exercising judgment and maintaining a high level of accuracy and attention to detail.
  • Skill in information gathering, monitoring, and performance tracking.
  • Skill in teamwork, collaboration, and maintaining confidentiality.
  • Ability to demonstrate integrity, accountability, and follow-through on assigned responsibilities.
  • Ability to maintain high productivity, self-direction, and performance standards.
  • Ability to adapt to changing priorities, environments, and project demands.


QUALIFICATIONS FOR ENGINEERING PROJECT MANAGER

  • Engineering degree and 5 years of previous experience in project engineering or design, project controls, or project management, electrical engineering background/knowledge of Utility Interconnect Application process a plus
  • PMP Certification / Training a plus
  • Advanced computer skills and in-depth knowledge of relevant software, such as MS Office Suite
  • Advanced knowledge of MS Project
  • Knowledge of business and management principles
  • Knowledge of human resources management principles, practices, and procedures
  • Knowledge of accounting, data, and administrative management practices and procedures
  • Experience with SAP or other similar ERP databases


TRAVEL REQUIREMENTS

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.


ABOUT AGILITECH

Agilitech is built on the vision to do better so that our clients can do more. We believe in the power of potential. We take what exists and make it better, or we design something new that is safer, smarter, more effective, or more efficient. We are committed to offering our clients better quality and better service and empowering them to meet the ever-changing demands of industry, production, and scientific progress.


OUR EXCEPTIONAL TEAM

Agilitech welcomes energetic, talented, and committed industry professionals who are always looking for solutions to problems and focused on continual improvement. We value diversity and cultivate a work environment that inspires new ideas and supports highly motivated individuals. We each make our unique contribution to a shared vision.


WHY AGILITECH?

At Agilitech, you will be encouraged to champion new ideas in a vibrant, values-driven culture. We believe in empowering our people and fostering skills development to help our employees grow and build rewarding careers. From flexible paid time off (PTO), a competitive benefits program, and a 401(k) retirement savings option to a variety of recreational company events and employee recognition programs, we strive to ensure that every employee can enjoy a healthy work/life balance. Flex schedules and remote work options are available for qualifying positions.


EEO STATEMENT

Agilitech provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Agilitech complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Agilitech expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Agilitech’s employees to perform their job duties may result in discipline up to and including discharge.

Not Specified
Continuous Improvement Engineer
Salary not disclosed
Jacksonville, FL 2 days ago

*This is an onsite position in Jacksonville, FL. At our Normandy BLVD Manufacturing site.


Summary/Objective

The Continuous Improvement Engineer is responsible for driving process optimization and operational excellence within Stellar Energy’s manufacturing and quality processes. Reporting to the Director of Quality Manufacturing, this role focuses on implementing and leading continuous improvement initiatives using advanced problem-solving methodologies such as 5Y2H, A3, 8D, and Fishbone diagrams. The position involves leading Kaizen activities, developing charters to support improvement projects, and enhancing the Quality Management System (QMS) in alignment with ISO 9001 standards. The Continuous Improvement Engineer collaborates with cross-functional teams to identify inefficiencies, reduce waste, and improve product quality and operational performance.


Company Summary

Stellar Energy provides state-of-the-art solutions customers build in for optimized energy performance now; and in the preparation for the energy needs of tomorrow. In business for 25 years, we’ve delivered added energy efficiency and capacity to customers in more than 15 countries. More dispatchable power. Increased LNG production. Greater Data Center efficiency and lower costs. Hyperscale deployment at the best possible speed to first megawatt. All delivered with the lower emissions required to support our partners’ unique sustainability objectives.


Stellar Energy specializes in a wide range of engineering and manufacturing solutions within the energy sector including turbine inlet air chilling, central utility plants, district cooling, combined heat & power systems, thermal energy storage, inlet air heating, data center chilling, and inlet air chilling for LNG facilities. Additionally, our expertise extends to start-up & commissioning, system health analysis, services, and training. Our in-house team of skilled engineers and dedicated tradespeople are the reason we are the global leader in customized solutions. Stellar Energy strives to add value to today’s energy infrastructure, achieving secure, affordable, and sustainable energy that will help to create a responsible energy economy.


Essential Functions

  • Lead and facilitate continuous improvement initiatives using structured problem-solving tools, including 5Y2H, A3, 8D, and Fishbone diagrams, to identify root causes of process inefficiencies and quality issues.
  • Develop and manage project charters to define objectives, scope, timelines, and deliverables for continuous improvement activities, ensuring alignment with organizational goals.
  • Plan, organize, and lead Kaizen events to drive rapid process improvements, engaging cross-functional teams to implement sustainable solutions.
  • Support the development, implementation, and continuous improvement of the Quality Management System (QMS) to ensure compliance with ISO 9001 standards.
  • Conduct process audits and gap analyses to identify opportunities for improvement in manufacturing and quality processes, recommending actionable solutions.
  • Collaborate with the Quality Control (QC) and Quality Assurance (QA) teams to integrate continuous improvement methodologies into daily operations, reducing variability and enhancing product reliability.
  • Analyze operational and quality data using statistical tools (e.g., Minitab, Power BI, or Excel) to monitor performance metrics, identify trends, and propose data-driven solutions.
  • Train and mentor employees on Lean, Six Sigma, and other continuous improvement methodologies to foster a culture of operational excellence.
  • Monitor and report on key performance indicators (KPIs) related to process efficiency, quality, and cost savings, providing regular updates to the Director of Quality Manufacturing.
  • Support the implementation of automation and technology solutions to streamline processes and improve operational efficiency.
  • Act as a liaison between manufacturing, engineering, and quality teams to ensure seamless integration of improvement initiatives with organizational objectives.
  • Ensure all continuous improvement activities comply with safety, environmental, and regulatory requirements, supporting Stellar Energy’s sustainability goals.



Required Education and Experience

  • Bachelor’s degree in industrial engineering, Manufacturing Engineering, or a related field from an accredited university.
  • Experience in continuous improvement, process engineering, or a quality-related role within a manufacturing environment.
  • Demonstrated expertise in problem-solving methodologies such as 5Y2H, A3, 8D, and Fishbone diagrams.
  • Experience leading Kaizen events and developing project charters for process improvement initiatives.
  • Strong understanding of ISO 9001 standards and experience supporting or managing QMS processes.
  • Proficiency in statistical analysis tools (e.g., Minitab, Power BI, or Excel) and Lean/Six Sigma methodologies.
  • Lean Six Sigma Green Belt certification or higher is preferred.
Not Specified
Dock & Door Technician, Team Leader
✦ New
Salary not disclosed
Charlotte, NC 1 day ago

Dock & Door Lead Technician

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…

• Consulting

• Material Handling Equipment, Parts and Service

• Automated Mobile Robots

• Vision guided vehicles and automated guided vehicles

• High density storage solutions

• Telematics

• Dock & Door

• Intralogistics Solutions


Job Summary

As a Dock & Door Technician Team Leader, your primary objective is to guide and direct team members, leveraging the resources of Carolina Handling to maximize customer satisfaction. You will ensure the productivity and profitability of your team, contributing to the overall success of the company. The Lead Service Technician must promote service maintenance programs and the dealership in general and provide complete customer satisfaction in a polite and professional manner.


Responsibilities

  • Team Leadership and Development
  • Lead a group of technicians who provide service support to customers, pursuing and measuring customer satisfaction.
  • Responsible for productivity and profitability of the team, including monitoring and leading team growth and development.
  • Continue to develop self and technicians through personal communication, supervision, leadership skills, self-study, seminars, and use of Carolina Handling University (CHU).
  • Training recommendations for team members, including technical and development training.
  • Participate in Associate reviews and develop and ensure team meetings are held within company guidelines.
  • Develop goals and objectives for the assigned territory in conjunction with other team members.
  • Customer Satisfaction and Operations
  • Responsible for customer satisfaction and performance of technicians within the assigned territory.
  • Maintain a direct focus on daily needs of customers and technicians, consistently striving to exceed customer expectations.
  • Responsible for daily operations within the assigned territory, coordinating efforts of the team and addressing daily, weekly, and monthly issues affecting customer service and profitability.
  • Coordination and Implementation
  • Work closely with the Service Manager to achieve the goals and objectives of the department and the company.
  • Facilitate implementation of positive changes to improve service and operational efficiency.
  • Perform any other duties as assigned or required to support the company's overall operations and objectives.

Requirements

All potential hires are subject to pre-employment checks which include but are not limited to background checks, drug screenings, and motor vehicle record checks.

  • High school diploma or equivalent is required.
  • Must have and maintain a valid driver's license with a clean driving record.
  • 5-10 years of equivalent combination of education, training, and experience in a related field such as maintenance, repair, or installation within Dock & Door is preferred.
  • Ability to communicate effectively with customers, management, and team members.
  • Ability to exhibit strong leadership qualities and to coach team members in daily activities and technical procedures.
  • Commitment to the development of people through Individual Development Plans (IDP) and the training department.
  • Ability to exhibit excellent organizational, technical, customer, and time management skills.
  • Working knowledge of personal computers and tablets including applications for work orders, scheduled maintenance, reports, and Windows applications.
  • Ability to interact with team members to develop a good working relationship.
  • Work, perform, and lead with a sense of urgency.
  • Welding and cutting torch experience preferred
  • Basic knowledge of D.C. electricity and A.C. electricity, motor control and wiring preferred
  • Basic knowledge of hydraulic systems preferred
  • Must be able to lift and/or move up to 75 pounds or more
Not Specified
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