Bilingual Call Center Representative

Job Title : Bilingual Call Center Representative

Location : New York, NY 10004

Duration : 02+ months

Education : High School Diploma or general education degree (GED).

Shift Details : M-F 8:00 AM-4:00 PM, 35hrs/week

General Description:

• Two (2) years of experience and Bilingual (facility specific).
• Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
• Active listening providing full attention to callers to understand their concerns and needs.
• Effective problem-solving to analyze a situation, identify core issue and find effective solution.