Elevate Services Reviews Jobs in Usa
15,886 positions found — Page 12
We are is one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell Wendy’s and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Crew member:
Quality is our Recipe here at Wendy’s. And like the fresh ingredients that go into our recipes, we want our Crew Members to also be outstanding. Not only do we want you to provide customers with great-tasting food, but also with service that puts a smile on their faces and keeps them coming back for more.
As a Crew Member, a people-first mentality and positive demeanor are needed to delight our guests. But we also want to set you up for success beyond our restaurant doors by helping you develop skills to achieve your personal goals. Here at Wendy’s, we want to make you feel valued, have a sense of belonging, and be proud to be a part of our fun family.
What else is in it for you?
- Phenomenal Referral Bonus Program
- Same Day Pay
- Flexible Schedules
- Professional Growth, Development, and Advancement Opportunities
- Free Meals
- Retirement Plan (eligibility requirements)
- Group Medical, Dental, and Vision Insurance (eligibility requirements)
- Optional Insurance Programs (HSA, ST/LT Disability, Accident, Critical Illness, Hospital Indemnity, Legal, and Voluntary Life)
- Tuition Reimbursement
- Employee Assistance Program (Flynn Family Fund)
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Restaurant Supervisor responsibilities
-Monitor team members to follow all service standards.
-Supervise service of guests, being watchful of signals from guests in need of service.
-Assist manager to establish and monitor sidework duty completion.
-Read daily communication sheets from previous shift and prepare one for the following shift.
-Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up.
-Communicate both verbally and in writing to provide clear direction to staff.
-Comply with attendance rules and be available to work on a regular basis.
-Perform any other job related duties as assigned.
Thanks for your interest in this role. We hope to meet you soon. Arby's - Shackleford Crossing is hiring immediately, so please apply today!
For almost 100 years, Arnold Motor Supply has been a leading distributor and retailer of automotive replacement parts and accessories with 80 locations across the Midwest. We are recognized as a Top Workplace year after year because we keep it simple – our employees and customers are the most important part of everything we do.
Position Overview
This position manages a division of our company which is primarily focused on selling, servicing, and consulting on automotive equipment. The Branch Manager – Service and Equipment oversees service operations related to collision repair and automotive shop equipment, including paint booth maintenance, equipment repairs, and hoist inspections. This role manages technicians, ensures regulatory compliance, maintains high service quality, and drives service revenue growth while delivering superior customer support to automotive repair and collision shops.
Job Tasks and Responsibilities
- Ensure clear expectations and accountability for driving assigned areas of branch performance are firmly in place and are actively managed
- Maximize sales and profit levels for Equipment focused profit/cost center
- Manage day-to-day operations of the service team, including scheduling, assigning work orders, and monitoring workflow.
- Monitor service department performance metrics, such as efficiency, productivity, and customer satisfaction, and implement strategies for continuous improvement.
- Stay updated on industry trends, regulations, and technologies related to automotive service.
- Recruit, retain and nurture talented individuals. Drive associate engagement and empowerment. Make associate development a priority. Recognize and reward strong performance.
- Ensure the highest safety standards are followed
Requirements:
- At least two years as a service/customer care manager in a “service-first” environment
- Past P & L accountability, preferably with automobile-related equipment background
- Demonstrated success in developing sales strategies and driving them through a multi-unit, geographically distributed retail/wholesale operation
- Exceptional relationship-development talents
- Strong personal philosophy focused on fostering one of our key differentiators – SERVICE!
- Ability to provide strong leadership to create a high-performance team through customer focus, open communication, coaching and listening
- College degree in a related field preferred
PM22
PIcebd4ad3e7c
Compensation: $17 - $23 pending experience & skillset
Overnight Shift Differential: $3/hr
Are you a compassionate, enthusiastic "people person" with a love for animals? Do you thrive in a dynamic environment where every day brings new challenges and opportunities to make a difference? If so, Route 66 Veterinary Emergency & Critical Care Center (VECCC) wants YOU to be our next Client Service Representative.
About the Role:
As a Client Service Representative, you will play a crucial role in supporting our emergency and critical care departments while welcoming and assisting our guests.
Responsibilities Include (but not limited to):
- Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person.
- Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process.
- Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged.
- Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail.
- Cash handling and end-of-day financial reconciliation
- $17 - $20 pending experience & skillset
- 3/12 or 4/10 shifts available
- Overnight Shift Differential: $3/hr
- 4 X 10 hour shifts
- Various shifts available. Apply to learn more!
At Route 66 VECCC, we believe in taking care of you so you can provide the best care for our beloved pets.
- We value your well-being: Enjoy flexible leave policies, mental health awareness support, and a unique team-oriented work culture that promotes happiness and health in body, mind, and spirit.
- We value your professional growth: We are committed to mentoring our team to help you reach your full potential.
- We have a friendly/inclusive culture: Step into an environment where mutual respect and kindness thrive. You'll work in a stimulating, high-volume environment alongside colleagues who are eager to share their expertise.
- Exceptional First Impressions: Are you the person who effortlessly leaves a positive and lasting first impression? We want you! The ideal candidate will possess outstanding communication and customer service skills, ensuring our clients and referring veterinarians feel valued and supported.
- Adaptability and Multitasking: In our fast-paced environment, versatility is key. If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for.
- Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships. Your ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience.
- Flexibility and Adaptability: Be a team player who thrives in a collaborative environment, adapting to situations where protocols may not apply and handling unanticipated tasks with grace.
At Route 66 VECCC, we value autonomy -we believe in empowering our team members to take ownership of their work and make meaningful contributions.
From day one, our onboarding process sets you up for success. You'll receive continued support throughout your training as you navigate your role. Our monthly team introductions provide a unique opportunity to connect with your colleagues in a class setting, fostering a sense of camaraderie and community from the outset. While we strive for a welcoming and inclusive atmosphere, we are committed to ensuring that everyone feels respected and valued.
We encourage initiative and support your professional growth every step of the way. Our structured career path program helps you chart your course within the company. Whether you aspire to transition to a different department or advance in your current role, we're here to help you achieve your goals.
We're excited to welcome individuals who are passionate about making a difference in the lives of animals and their owners.
Benefits We Offer:
At Route 66 VECCC, we value our team members and offer a comprehensive benefits package, including:
- 401(k) with matching contributions
- Health, dental, and vision insurance
- Life insurance coverage
- Paid time off (PTO) for work-life balance
- Flexible scheduling options
- Employee discounts on veterinary services
- Professional development assistance and ongoing training
- License reimbursement
For more information about our hospital, please visit Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at .
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
PM19
Powered by JazzHR
Compensation details: 17-20 Hourly Wage
PI2fafc07e32c1-3631
SACET Services Coordinator
Help Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?
You have a lot of choices in where you work…make the decision to work where you are valued!
Join the McNabb Center Team as the Sexual Assault of East Tennessee (SACET) Services Coordinator today!
The Sexual Assault of East Tennessee (SACET) Services Coordinator
JOB SUMMARY
- Responsible for the management and oversight of all SACET divisions including therapy, education, advocacy and SART.
- Also responsible for program oversight of PASAAC/Therapy Center program.
- Engages and assists with the development of SART teams (collaboration between various community agencies, law enforcement, etc. in a victim centered team approach) in identified counties, and works to ensure that the mission of the program is maintained and evolved.
- Services coordinator will assist with direct client services, such as, answering crisis hotline calls and participating in the after-hours on-call rotation, if needed.
- Completes all necessary documentation in accordance with funding guidelines and policy and procedures.
- Provides outreach to victims through education presentations and involvement in various coalition and community meetings.
- Provides direct supervision to therapy coordinator, advocacy coordinator, education team leader, and SART coordinator to ensure that overall clinical expectations are met.
Supervision - Provides weekly supervision to program coordinators both individually and in team setting.
- Assists with any coverage needed by Therapy, Advocacy, Education, and SART departments.
- Completes after-hours advocacy duties during shifts that do not have coverage.
- Assists with victim and first responder education presentations.
- Assists with outreach as needed.
- Assists therapy intakes, screening, referrals, and sessions as needed.
- Facilitates monthly all-staff meetings.
- Ensures all SACET services are trauma informed.
- Flexibility to work after business hours when needed.
- Provides weekly/bi-weekly supervision for staff.
- Facilitates supervisor bi-weekly/monthly team meetings.
- Ensures policy and grant requirement adherence.
- Responsible for the hiring and training of all program supervisors.
Works within a multidisciplinary team to meet the needs of sexual assault survivors.
- Attends SART meetings and assists Director and SART Coordinator as needed.
- Participates in regular supervision with Director of Victims Services.
- Responds to all emails and voicemails within 2 business days.
- Attends all other staff meetings and trainings as required.
- Demonstrates and maintains a positive working relationship with team members, including SANEs, law enforcement, hospital staff, and other community service providers.
- Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes.
Completes all documentation in compliance with center policies.
- Enters notes in Osnium and/or Centricity within 48 hours of contact.
- Keeps releases up to date and ensures validity.
- Completes custodian of records training to assist with records requests.
- Tracks all data and assists with reporting.
- Accurately documents time and mileage.
JOB DUTIES/RESPONSIBILITIES
This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.
COMPENSATION:
- Starting salary for this position is approximately $72,851 /yr based on relevant experience and education.
QUALIFICATIONS - SACET Services Coordinator
Experience:
- Supervisory experience and a minimum of two years of clinical experience required. Prior experience in specialized interventions in sexual abuse is preferred.
- Candidate with clinical license preferred.
Education / Knowledge:
- Must have a Master's degree and basic knowledge in health-related field of counseling, psychology, social work, criminal justice, sociology, or a behavioral science field with course work or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention.
Physical:
- Exposure to biological hazards.
- Hearing of normal and soft tones.
- Close eye work.
- Valid driver's license.
- Lifting up to 50 lbs.
- Pushing/pulling up to 150 lbs.
- Frequent sitting, standing, walking, bending, stooping, and reaching.
Location:
- Knox County, Tennessee
Apply today to work where we care about you as an employee and where your hard work makes a difference!
Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.
PI1a127f158b79-3631
The candidate should have good knowledge of development methodologies and follow them while designing and coding.
This role requires collaborating and working with another team member focusing on quality support to both internal and external users, focusing on customer services and timeliness.
Responsibilities: Analyze ideas and business and functional requirements to formulate a design strategy.
Act as a tenant to draw out a workable application design and coding parameters with essential functionalities.
Work in collaboration with the team members to identify and address the issues by implementing a viable technical solution that is time and cost-effective and ensuring that it does not affect performance quality.
Develop code following the industry's best practices and adhere to the organizational development rules and standards.
Develop and deploy code using existing tools and platforms utilized for automation and testing.
Involved in the evaluation of proposed system acquisitions or solutions development and provides input to the decision-making process relative to compatibility, cost, resource requirements, operations, and maintenance Integrates software components, subsystems, facilities, and services into the existing technical systems environment; assesses the impact on other systems, and works with cross-functional teams within information Services to ensure positive project impact.
Installs configure and verify the operation of software components Participates in the development of standards, design, and implementation of proactive processes to collect and report data and statistics on assigned systems Participates in the research, design, development, and implementation of application, database, and interface using technologies platforms provided.
Researching, designing, implementing, and managing programs Fix problems arising across the test cycles and continuously improve the quality of deliverables.
Reference and document each phase of development for further reference and maintenance operation.
Should be able to lead and guide Developers in the team by providing technical assistance.
Requirements: Bachelor’s degree in Computer Science, Engineering, Math or related field Software Development Life Cycle and process Algorithm and Data Structure Critical and analytical thinking skills Understanding of programming principles and design Strong technical knowledge of Enterprise Application/Integration Design and Development of systems, databases, operating systems and Information Services.
Must have strong communication skills and ability to develop and present solutions to superiors.
Must be able to solve complex problems.
Must be able to interact effectively and patiently with customers especially while under pressure.
Ability to work on multiple projects/tasks simultaneously to meet project deadlines as required.
Ability to establish and maintain positive working relationships with other employees.
7+ years’ experience in corporate systems environments required.
Minimum of seven (7) years development experience in a corporate environment Working experience in Design, coding and deployment.
Knowledge of industry standard WEB platforms (.NET/C#), Automation (RPA and Test Automation), Microsoft Internet Information Server, Linux, Apache, Unix, Microsoft Foundation Server.
Experience working with Internal or External customers for an organization in coordinating work and designing solutions.
Experience utilizing the Software Development Lifecycle (SDLC), Agile and Waterfall Methodologies Work Schedule: 8AM
- 5PM Monday-Friday Work Type: Full Time
The candidate should have good knowledge of development methodologies and follow them while designing and coding.
This role requires collaborating and working with another team member focusing on quality support to both internal and external users, focusing on customer services and timeliness.
Responsibilities: Analyze ideas and business and functional requirements to formulate a design strategy.
Act as a tenant to draw out a workable application design and coding parameters with essential functionalities.
Work in collaboration with the team members to identify and address the issues by implementing a viable technical solution that is time and cost-effective and ensuring that it does not affect performance quality.
Develop code following the industry's best practices and adhere to the organizational development rules and standards.
Develop and deploy code using existing tools and platforms utilized for automation and testing.
Involved in the evaluation of proposed system acquisitions or solutions development and provides input to the decision-making process relative to compatibility, cost, resource requirements, operations, and maintenance Integrates software components, subsystems, facilities, and services into the existing technical systems environment; assesses the impact on other systems, and works with cross-functional teams within information Services to ensure positive project impact.
Installs configure and verify the operation of software components Participates in the development of standards, design, and implementation of proactive processes to collect and report data and statistics on assigned systems Participates in the research, design, development, and implementation of application, database, and interface using technologies platforms provided.
Researching, designing, implementing, and managing programs Fix problems arising across the test cycles and continuously improve the quality of deliverables.
Reference and document each phase of development for further reference and maintenance operation.
Should be able to lead and guide Developers in the team by providing technical assistance.
Requirements: Education/Skills Bachelor’s degree in Computer Science, Engineering, Math or related field Software Development Life Cycle and process Algorithm and Data Structure Critical and analytical thinking skills Understanding of programming principles and design Strong technical knowledge of Enterprise Application/Integration Design and Development of systems, databases, operating systems and Information Services.
Must have strong communication skills and ability to develop and present solutions to superiors.
Must be able to solve complex problems.
Must be able to interact effectively and patiently with customers especially while under pressure.
Ability to work on multiple projects/tasks simultaneously to meet project deadlines as required.
Ability to establish and maintain positive working relationships with other employees.
Experience 7+ years’ experience in corporate systems environments required.
Minimum of seven (7) years development experience in a corporate environment Working experience in Design, coding and deployment.
Knowledge of industry standard WEB platforms (.NET/C#), Automation (RPA and Test Automation), Microsoft Internet Information Server, Linux, Apache, Unix, Microsoft Foundation Server.
Experience working with Internal or External customers for an organization in coordinating work and designing solutions.
Experience utilizing the Software Development Lifecycle (SDLC), Agile and Waterfall Methodologies Work Schedule: 8AM
- 5PM Monday-Friday Work Type: Full Time
LoanStar Title Loans
10804 US Hwy 290 E Manor, TX 78653
Pay Range
$14.50 per hour
Compensation is based on experience, qualifications, and performance. Bonus opportunities may be available where applicable but not guaranteed .
Schedule
Store Hours:
Full-Time in store position
Monday - Friday: 10:00 AM - 6:00 PM
Rotating Saturdays: 9:00 AM - 2:00 PM
Never work on Sundays
About the Position
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers regarding their accounts. This includes making courtesy calls when necessary and ensuring compliance with company policies and procedures.
Customer Service Representatives are the heart of our business and play a critical role in delivering the honest, respectful service our customers expect.
Key Responsibilities
• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws
What We Offer
- Competitive pay
- 6 paid holidays
- Paid vacation
- Paid on-the-job training
- Full-time, stable work schedule
- Career growth opportunities
- Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements.
Qualifications
General
• Must be able to work full-time schedule listed above
• Positive attitude and strong work ethic
• Excellent communication skills
• Detail-oriented and organized
Education
• High school diploma or equivalent required
Experience
• Previous customer service experience preferred but not required
• Computer and data entry experience preferred but not required
Personal Attributes
We are seeking individuals who are motivated, honest, dependable, and looking for a long-term career opportunity. We value team members who represent our company with integrity and professionalism within the communities we serve.
About LoanStar Title Loans
LoanStar Title Loans and its affiliated companies operate nearly 1,000 stores in more than twenty states nationwide. Since 1990, we have been committed to providing short-term loans through a process that is fast and hassle-free, with straightforward terms and competitive pricing, all while delivering excellent customer service.
Additional Requirements
• Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws.
Equal Opportunity Employer
LoanStar Title Loans is an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable law.
Our Park Services House Keeper works to keep the park clean from behind the scenes! You'll support the team on the backend, by keeping employee work areas and offices ready to go. Your attention to detail helps to ensure a friendly and welcoming enviroment for everyone.
Responsibilities:
- Supporting the Six Flags Mantra – Friendly, Clean, Fast, and Safe Service
- Regularly inspecting behind-the-scenes areas for cleanliness and safety issues
- Sanitizing and cleaning office/restroom facilities, including but not limited to trash receptacles, sinks, toilets, mirrors, stalls, lights, vents, counters, walls and floors within the assigned area
- Emptying and replacing liners in trash receptacles and restock toiletries as needed
- Transporting waste to designated compactor areas, adhering to the park’s waste policies
- Respond promptly to and clean up any biohazard or vomit spills using appropriate materials and PPE
- Enforce and comply with all Six Flags New England policies and procedures, including health and safety protocols
- Assist other areas of the Park Services Department as needed
- Perform additional duties as assigned by the Park Services Leadership team
Qualifications:
- Strong work ethic, attention to detail, and a commitment to safety
- Ability to interact in a professional and positive manner
- Able to work 3-5 days per week (no weekends)
- Friendly, outgoing personality, and the ability to address guest concerns
- Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
- 18 years old or older
- Willing to work a flexible schedule of at least 24/hours per week
- Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
- Valid driver’s license with a clear driving record
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
Work schedules will vary and may include some nights and weekends . Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay.
We are currently seeking dedicated professionals to work in our San Antonio office as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.
What you'll do:
* Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.
* Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.
* Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.
* Resolve status inquiries and, when appropriate, route to handling adjuster.
* Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.
* Apply strong time management skills by closely adhering to assigned work schedule.
* Embrace continuous improvement and development through coaching and collaboration with manager and team members.
* Use strong call management skills by assisting members within a timely manner and limiting non-productive time.
* May assign or initiate emergency services when required on specific claims.
* Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.
* Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
* Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
* High School Diploma or GED
* Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.
* Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.
* Ability to prioritize and multi-task while navigating through multiple business applications.
* Successful completion of a job-related assessment is required.
* May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)
What sets you apart:
* US military experience through military service or a military spouse/domestic partner
Compensation range: The hiring range for this position is: $43,750 to $45,750
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.