Eisneramper Llp Senior Jobs in Usa

The Senior Operations Manager is responsible for the day-to-day performance of Ship Essential’s New York warehouse. This role leads the building with urgency, discipline, and a strong floor presence. You will manage Operations Managers, Leads, and Associates to ensure SLAs are met every day, workflows are executed consistently, and the warehouse operates as a high-performing system.

This role reports to the Director of Warehouse Operations, who oversees both NY and LA. The Senior Operations Manager is the senior on-site leader in New York and owns execution, planning, and accountability for the building’s daily operating rhythm.

Ship Essential is a city-based 3PL built for the next generation of consumer brands. We provide inventory storage, e-commerce fulfillment, returns processing, and retail replenishment from our warehouses in New York and Los Angeles. Our partners are some of the fastest-growing brands in the market. They move quickly, they launch often, and they expect precision.

We’re building an operation that can keep up with that pace. We run disciplined warehouses, we sweat the details, and we create flow so inventory is always ready to sell and orders go out on time. If you like high standards, real ownership, and building something that scales, Ship Essential is the place to do it.

• Take primary ownership of daily warehouse performance, ensuring SLAs are met or exceeded every day.
• Oversee all aspects of daily operations, including inbound, outbound, inventory control, and exceptions, ensuring seamless execution and alignment with company goals.
• Maintain accountability for on-site execution and outcomes, with a bias toward action and problem-solving.
• Ensure all SOPs are documented, trained, and followed, holding managers accountable for compliance.

• Build and manage weekly labor plans based on inbound schedules, outbound volume, and operational priorities.
• Forecast capacity constraints and plan staffing and workflows to avoid backlogs and missed SLAs.
• Set daily priorities for the building and ensure labor is deployed to the highest-leverage work.
• Monitor throughput throughout the day and rebalance labor across functions to protect flow and service commitments.

• Share responsibility for hitting warehouse profitability and cost targets, in partnership with the Warehouse Leadership and Finance.
• Ensure labor hours, materials, and value-added services are tracked accurately and charged appropriately to brands.
• Control labor costs through disciplined scheduling and productivity management, aligning workforce levels to demand.
• Monitor spend and operational waste and drive corrective actions when performance drifts from targets.

• Focus on the performance and development of Operations Managers and Leads, ensuring they have the resources, training, and support needed to succeed.
• Actively coach, lead, and manage managers, stepping in alongside them to tackle challenges and lead by example.
• Ensure managers meet targets and deadlines, providing clear feedback and guidance to improve team performance.
• Take ultimate responsibility for manager success. If their teams fail, the Senior Operations Manager takes ownership and drives correction.

• Audit, improve, and execute on workflows across receiving, inventory movement, picking, packing, returns, and exceptions to maximize efficiency and effectiveness.
• Drive improvements to warehouse metrics, including order accuracy, on-time shipment, inventory accuracy, dock-to-stock timing, and returns SLA.
• Champion continuous improvement by identifying inefficiencies, implementing solutions, and standardizing best practices.
• Actively monitor workflows to identify bottlenecks and ensure teams operate with urgency and consistency.

• Uphold and embody Ship Essential’s Principles for Operating a Warehouse, ensuring they are practiced at every level of the organization.
• Serve as a torchbearer of Ship Essential’s values, promoting excellence, resourcefulness, and a relentless focus on the customer experience.
• Operate with a strong sense of urgency, ensuring no issues are left unresolved and every problem is met with swift action.

• Monitor the profitability of each brand we serve, ensuring costs are captured and billed appropriately.
• Use data to evaluate account performance, identify operational drivers of margin erosion, and partner with account teams to improve performance.

• Partner closely with Warehouse Account Managers to align on brand priorities, inbound schedules, special projects, and escalations.
• Ensure WAMs have clear, accurate operational visibility to support brand communication and expectation setting.
• Establish clean escalation paths and fast response loops for order issues, inbound discrepancies, returns edge cases, and compliance concerns.
• Maintain a strong internal service mindset, ensuring operational execution supports brand trust and retention.

• Provide clear reporting to the Director of Warehouse Operations on performance, risks, staffing, and operational priorities.
• Surface issues early, propose solutions, and maintain a forward-looking view of capacity and constraints.
• Maintain strong operational visibility so leadership is never surprised by performance, backlogs, or service risk.

• Minimum of 5 years in 3PL, logistics, supply chain, or warehouse management, including significant experience leading large teams.
• Proven success running day-to-day warehouse operations with high standards and consistent SLA performance.
• Experience working with Warehouse Management Systems and EDI.

• Strong leadership skills with the ability to coach, motivate, and hold managers accountable.
• Excellent problem-solving abilities and a bias for action.
• Strong planning, forecasting, and labor management capabilities.
• Adept at managing up and providing clear reporting to senior leadership.
• Strong organizational and analytical skills, with the ability to track and improve KPIs.

• A relentless drive for operational excellence and high standards.
• A bulwark against entropy, decisive and focused on delivering results.
• Commitment to living Ship Essential’s Principles and Values every day.

ABOUT SAVILLS

Savills is an organization full of extraordinary individuals. Brilliant people who are driven to succeed, hungry to remain at the forefront of their specialties, and eager to propel themselves, our clients, and our business forward. We are one of the preeminent commercial real estate firms with services ranging from tenant representation and project management to workplace strategy and occupant experience - showcasing the breadth and depth of our expertise.

Find your place to thrive.

No matter the role you’re in, we all share one purpose: to help people thrive through places and spaces. The DNA ingrained in our business guides us on this mission, shaping the way we behave to deliver the best results. When you join Savills, our ask for you is simple:

Be extraordinary, together.

ABOUT THE ROLE

The Senior Workplace Strategist will source, execute and manage workplace consulting projects, provide workplace support to internal client teams, and participate in client pitch meetings to strengthen the firm’s new business development efforts.

The Senior Workplace Strategist will partner with clients and internal client teams to develop workplace strategies and approaches to enable their employees to work more effectively, invest in their workspaces and work-from-anywhere technologies to improve talent attraction, retention, and productivity and further the client’s business mission. The role will be to work with clients to understand their culture, technology, work methodology and business goals and then execute workplace observation, measurement studies, elicit data and other feedback from clients in order to make appropriate recommendations, and guide them to a decision. Space planning and TestFit will also be required.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assisting the Workplace Studio with strategic projects to win new business and deliver high-quality outcomes, specifically with knowledge and delivery of top law clients is imperative.
• Supporting senior leadership in the Washington DC office by preparing pitch materials and responding to RFPs for the Southeast region.
• Managing multiple client engagements concurrently under the guidance of senior leaders.
• Conduct workplace research and analysis, including utilization studies, space analysis, and data visualizations (utilization, space analysis, Power BI, Tableau).
• Analyzing diverse data sources to generate insightful recommendations.
• Developing new tools and methodologies to enhance project delivery and consistency.
• Execute space planning studies to demonstrate scenario options for qualitative & quantitative data.
• Formulating strategic recommendations and building consensus with client leadership.
• Lead user groups and focus groups and interviews to diagnose challenges and align stakeholders.
• Partnering with teams to address complex issues related to design strategy and organizational culture.
• Coordinating project support tasks, including meeting notes, scheduling, and progress tracking.
• Successfully managing multiple projects while prioritizing excellence in service delivery and team growth.
• Assisting in large-scale change initiatives and refining global workplace standards post-pandemic.
• In addition, it is ideal to have knowledge of new types of building and the integration of workplace strategy with development strategy.

QUALIFICATIONS

• Bachelor’s degree in architecture, interior Design or a related discipline.
• 5-7 years’ experience in occupier-focused workplace strategy, architecture, design, and corporate real estate.
• Demonstrated subject-matter expertise in workplace strategy, with specific experience in the legal sector.
• At least 5 years’ proven experience pursuing, closing, and delivering on new business engagements, including ability to support contract negotiations.
• Ability to initiate, sustain and grow senior level client relationships.
• Ability to work collaboratively in a team environment, while also operating independently and managing projects., and to inform, monitor and support the team’s performance.
• Excellent written, verbal and presentation skills, with the ability to communicate complex ideas clearly to clients and internal stakeholders.
• Proficient in:
• Revit, AutoCAD, and SketchUp
• Power BI and Tableau
• Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Ideally, visualization capabilities (Inscape or others)
• Ability to work in person in the DC office four days per week.
• Willingness to travel to client locations; travel will likely be 20% with minimal overnights

Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic.

Savills participates in the E-Verify program.

Owner’s Representative – Senior Project Manager

Location: Seattle / Bellevue, Washington

The Opportunity

Bonewitz+Co is seeking a Senior Project Manager to lead client capital projects as the Owner’s Representative. In this role, you will oversee all aspects of project delivery while mentoring junior team members and shaping the firm’s continued growth. Our agile team is trusted by clients to manage their most complex, mission-driven projects, and you’ll have the opportunity to provide both project leadership and strategic guidance at the organizational level.

Key Responsibilities

• Serve as a trusted advisor and primary liaison to owners, executive and senior stakeholders, ensuring satisfaction and alignment with project goals.
• Lead multiple high-value projects from initial business conception through design, construction, operational readiness and post-occupancy.
• Work with clients to clarify objectives, scope and outcome expectations.
• Design and implement plans to achieve desired outcomes, including budget, schedule, risk tolerance and overall project performance.
• Develop, track, and forecast detailed total project budget and schedule.
• Manage soft cost scopes, including FF&E, signage design/procurement, security and IT.
• Lead contract development activities in partnership with other Senior Project Managers and Project Managers (particularly AIA B101, AIA A102/A201, or similar).
• Oversee or directly manage negotiation and contract administration of project-related contracts between Owner and third-parties engaged to execute the project.
• May lead move management, transition and readiness planning.
• Provide executive-level reporting and decision support.
• Mentor and coach junior staff, building team capacity.
• Contribute to firm-wide initiatives and the growth of our boutique practice.

Qualifications

• Bachelor’s and/or Master’s degree in construction related fields, including: Architecture, Engineering, Construction Management, or other commensurate experience.
• Minimum 10+ years of progressive construction project leadership experience, including at least 4+ years serving as an Owner’s Representative with direct accountability to the Client.
• Has successfully led multiple projects through the continuum of a project’s life cycle: inception/business case development, entitlements/design/preconstruction, construction administration, commissioning/readiness planning, move-in and post occupancy.
• Demonstrated experience leading value optimization efforts through design / preconstruction phases to align project scope with Client budget, schedule, risk tolerance, and strategic objectives.
• Proven ability facilitating multidisciplinary teams through structured planning and decision-making processes to develop and document comprehensive project plans and total project budgets, clearly identifying tradeoffs, risks, and key considerations requiring Owner input and executive decision-making.
• Proven ability to identify, manage and mitigate risk on large and/or complex projects with multidisciplinary teams.
• Strong knowledge of project delivery methods and contract analysis.
• Contract negotiation and consultant/vendor management experience, including familiarity with AIA Architect and General Contractor Agreements.
• Excellent written/oral communication, negotiation, risk management and leadership skills, and knows when to escalate to leadership.
• Proficient in Microsoft Office products, primarily Word, Excel, and PowerPoint. Strong understanding of scheduling principles and software, including Microsoft Project. Bluebeam, AutoCAD and sketch-up capabilities are a bonus.
• High emotional intelligence, ability to read a room and manage numerous personalities.
• Strong leadership skills with experience mentoring others and leading client engagements.
• Strong assessment, analysis and decision-making skills.
• Successful track record building relationships and generating new client engagement opportunities.

Competitive Compensation and Benefits

• Base Salary Range: $160,000 – $225,000 per year (The advertised salary range is intended as a general guideline and may vary based on factors such as experience and expertise.)
• Bonus Program: Eligible to participate in our bonus program, which is paid twice annually based on individual and company success.
• Health, Wellness & Generous Paid Time Off: Employee medical premiums covered at 100%. Flexibility to work from home to balance personal and work needs. From day one, accrue up to three (3) weeks of PTO per year, plus 10 paid holidays.
• Retirement Savings: Company-match up to 3% in an IRA plan.

Why Work With Us

At Bonewitz+Co you’ll be part of a close-knit team with 25+ years of proven success. We’ve built lasting relationships with mission-driven clients — 75% of our work comes from repeat clients — and we deliver big results through our different-by-design boutique approach. As a Senior Project Manager, you’ll not only lead high-profile projects across healthcare, education, cultural, and residential sectors, but also play a key role in mentoring talent and shaping the future of the firm. We are an equal opportunity employer and encourage applicants from all backgrounds.

• Trusted by Clients.  75% of our work comes from repeat clients.
• Different by Design. A boutique firm that integrates seamlessly with our clients’ operations. Our nimble team consistently delivers big results on our clients’ mission critical capital projects.
• Broad Expertise. Beyond construction management, we guide projects from business conception through design, construction, operational readiness, ‘go live’ and post occupancy client support.
• Proven Leadership. Our team brings decades of hands-on experience leading complex projects — providing clear direction and decisive problem-solving that keeps work on track and clients at ease.
• Strong Culture. Tenure averages 6+ years. Our close-knit team supports one another professionally and personally, and truly enjoy working together.

To Apply

Submit your application to  Your application submission should include:

• A cover letter introduction clearly indicating the position for which you are applying (1-page limit).
• A résumé highlighting your relevant skills and experience (3-page limit).

In addition, applications may include supplemental materials — such as project photos, work samples, or client references — that demonstrate your unique capabilities.

Total submission size should be limited to 20 MB. If supplemental content exceeds file limit, you may submit by providing a link to external files/portfolios in your application.

We are an equal opportunity employer and encourage applicants from all backgrounds.

More About Us

Instagram — /bonewitzproject

LinkedIn — /company/bonewitz-co  

Website —

Senior Category Manager - Raw Materials

Hybrid | Chicago, Dallas, Nashville or major operating hubs

Our client is seeking a Senior Category Manager - Raw Materials to own one of the most critical and high‑visibility spend categories across their building materials business.

This is a high‑influence role with direct exposure to senior leadership, major global suppliers, and a rapidly expanding North American footprint. If you thrive in fast‑paced environments, excel at negotiation and supplier strategy, and want to shape the future of a multibillion‑dollar supply chain, this opportunity is for you.

What You'll Do

• Lead sourcing strategy for $400M in raw materials spend and influence a broader $700M chemical and metals portfolio.
• Drive cost savings, supply stability, and total cost of ownership improvements across critical "A‑category" materials.
• Build, qualify, and expand a resilient global supply base, including reshoring and supplier growth in the US., Mexico, and Canada.
• Own high‑stakes negotiations, RFQs, supplier selection, and long‑term agreements.
• Monitor global market trends, cost drivers, and supply risk; deliver insights and recommendations to senior leadership.
• Partner closely with plant operations, R&D, finance, marketing, and legal to support production continuity and innovation.
• Support rapid business growth, including integrating new suppliers and materials from upcoming M&A activity.
• Enhance supplier performance through audits, development programs, and continuous improvement initiatives.
• Utilize SAP and procurement systems to maintain accurate data, contracts, and material setups.

What You Bring

• 8-10 years of experience, including at least 5 years in chemical or raw material sourcing.
• Bachelor's degree required; MBA preferred.
• Strong negotiation capabilities with a proven record of cost savings and commercial excellence.
• Global sourcing experience, ideally including reshoring and supply base expansion.
• Executive presence with the ability to influence across all levels of the organization.
• Excellent analytical, communication, and problem‑solving skills.
• Experience in building materials, chemicals, automotive, or related industries is a plus.
• Leadership experience is beneficial but not required.

Why This Role Is a Big Deal

• You'll oversee the most critical and highest‑impact material category in the company.
• Significant organizational growth is underway (both organic and M&A) with a fast track toward larger leadership roles (including potential Director opportunities).
• High visibility across procurement, operations, and senior executive teams.
• Opportunity to directly influence a multibillion‑dollar business targeting transformational expansion in the next 18 months.

Work Environment & Travel

• Hybrid: 2-3 days onsite
• Travel: Heavy during initial onboarding to plant sites, then approx. 20%, including two international trips per year

Senior Executive Assistant and Board Secretary

• Fluent French and English required

Location: New York City

No visa sponsorship will be provided for this opportunity

A well-established bilingual French educational institution in New York City is seeking a highly organized, polished, and discreet Senior Executive Assistant and Board Secretary to support executive leadership and the Board of Trustees. This is a key role for someone who is comfortable working in a fast-paced, high-expectation environment and handling confidential matters with professionalism.

Position Overview

This role combines high-level executive support, board coordination, and administrative oversight. The person in this position will help manage priorities, communications, meetings, and special projects while ensuring the smooth day-to-day operation of the executive office. It is best suited for someone with strong judgment, excellent follow-through, and the ability to work effectively with senior stakeholders.

Key Responsibilities

• Provide direct support to executive leadership, including calendar management, scheduling, meeting coordination, and executive correspondence

• Prepare agendas, materials, minutes, and follow-up items for board and committee meetings

• Manage communications in both French and English with accuracy, discretion, and professionalism

• Coordinate special projects, events, and institutional initiatives

• Maintain organized and confidential records and files

• Serve as a liaison between leadership, board members, and internal stakeholders

• Support the overall efficiency and organization of the executive office

Qualifications

• Bachelor’s degree required

• Minimum of 5 years of experience in executive support, senior administration, or a similar high-level role

• Fluent in both French and English, written and spoken

• Excellent organizational, communication, and follow-up skills

• Strong judgment, discretion, and attention to detail

• Comfortable managing multiple priorities and deadlines in a demanding environment

• Experience supporting senior leadership or board-level activity strongly preferred

• Strong proficiency with Google Workspace and general office systems

Additional Information

• Full-time, year-round position

• In-person during the main operating year, with some flexibility during quieter periods

• Occasional evening hours may be required for meetings or events

• Competitive salary - great benefits

To Apply

Please send your resume to:

All applications will be handled confidentially

A boutique real estate investment firm with approximately $1B in assets under management and ~2,500 units is seeking a Senior Director of Acquisitions to lead deal sourcing and execution across its multifamily investment platform.

This is a senior, entrepreneurial role for someone who can generate opportunities, underwrite them quickly, and drive transactions through closing. We are not seeking a pure analyst. The right person will have a strong broker network, proven sourcing ability, and the confidence to work directly with senior leadership to identify and close compelling investments.

The firm operates with a lean team and a hands-on approach, providing meaningful deal ownership and significant upside participation.

Platform Overview

• ~$1B in assets under management
• ~2,500 units owned and operated
• Active in Los Angeles, Atlanta, NYC/Brooklyn, with expansion across California, the Southeast, and the East Coast
• Historically funded through a deep network of high-net-worth investors and international capital sources, with a programmatic investment vehicle currently being developed
• The firm has delivered strong historical performance, achieving approximately 2.75x equity multiples and ~28% IRRs, with a typical investment target of 2x equity multiple and 15%+ net IRR over a 5-year hold.

What You Will Do

• Source new investment opportunities through broker relationships, owners, lenders, and industry networks
• Identify off-market and value-add multifamily opportunities
• Quickly evaluate deal feasibility and investment potential
• Build underwriting models and investment analyses
• Prepare investment summaries and present opportunities to the CEO
• Lead deals from initial sourcing through LOI, due diligence, financing, and closing
• Work closely with asset management to execute the business plan
• Assist with refinances and dispositions during the hold period
• Represent the firm at industry events and maintain strong brokerage relationships

This is a full-cycle acquisitions role requiring both deal generation and technical underwriting capability.

Ideal Candidate Profile

• 7+ years of real estate investment or acquisitions experience
• Current role may include Senior Acquisitions Associate, Acquisitions Manager, Director of Acquisitions, or VP-level acquisitions professional
• Strong broker relationships and deal sourcing track record
• Deep understanding of multifamily and value-add investment strategies
• Advanced Excel underwriting and financial modeling skills
• Comfortable working directly with senior leadership in a fast-paced, entrepreneurial environment
• Confident communicator who can move quickly from opportunity to execution
• Multifamily experience is preferred, though broader commercial real estate investment backgrounds will be considered.

Compensation & Upside

Base salary is flexible depending on experience, with participation in:

• Acquisition fees
• Promote participation
• Disposition fees

For high-performing dealmakers who consistently source and close opportunities, total compensation can exceed $500K+ in strong years.

Senior Preconstruction Manager

Birmingham, Alabama

A well-established Commercial General Contractor in Birmingham is looking to bring on an experienced Senior Preconstruction Manager to support their continued growth across a diverse portfolio of projects.

This contractor has a strong pipeline of work spanning industrial, healthcare, and commercial office projects, with a reputation for delivering high-quality builds and maintaining long-term client relationships.

The Role:

As a Senior Preconstruction Manager, you’ll play a key role in the front-end of projects, working closely with clients, design teams, and internal stakeholders to ensure successful planning, budgeting, and execution from the outset.

Key Responsibilities:

• Lead preconstruction efforts from initial concept through to project handover
• Prepare detailed cost estimates, budgets, and value engineering options
• Manage bid processes, subcontractor pricing, and scope alignment
• Collaborate with owners, architects, and engineers during design development
• Identify risks, cost-saving opportunities, and scheduling considerations early
• Support business development and client relationship management

What We’re Looking For:

• 7+ years of experience in preconstruction/estimating within a commercial GC
• Strong background across industrial, healthcare, and/or office projects
• Proven ability to manage multiple projects and deadlines simultaneously
• Strong knowledge of construction methods, materials, and pricing in the Southeast market
• Excellent communication and client-facing skills

Why Join?

• Established and respected GC with a strong reputation in the Birmingham market
• Diverse and interesting project portfolio
• Clear opportunity for progression into senior leadership
• Competitive salary + bonus + full benefits package

If you’re looking to step into a senior role with a contractor that offers stability, growth, and a strong pipeline of work, this is a great opportunity to explore.

For a confidential discussion, feel free to reach out directly.

Make a Difference on Your Own Schedule and Terms!

PCM is looking for a Senior Case Manager who is as passionate about delivering care as we are to come join our amazing team!

A few of our perks:

• Great Work/Life balance!

• $44-$46 per hour (including 100% of Hourly Wage Paid for Drive Time)

• Benefits Available:

  • Medical, Vision and Dental Insurance

  • Accrued Paid Time Off

  • Annual Bonus Eligible

  • Health Savings Account (HSA)

  • Flexible Savings Account (FSA)

  • 401(K) with Company Match

  • Paid Parental Leave

  • Unlimited Peer Referral Program

  • Employee Discount Program

We provide in-home care to former Nuclear Weapons Workers who are suffering from chronic and terminal illnesses, as a result of their previous work environment.

Our Senior RN-Case Managers Direct assigned team members of RN Case Managers in the provision of care in accordance with Agency policy and with state-specific nurse practice act, and regulatory requirements.

Qualifications

• Graduate of a state approved school of professional registered nursing

• BSN preferred

• Current, unrestricted RN license in the state(s) of practice

• Minimum of two (2) years nursing experience including one (1) year in home care or closely related field

• One (1) year of supervisory and/or case management experience preferred

• Current CPR certification

Essential Functions/Areas of Accountability

• Responsible for functions and accountabilities as contained in the case manager job description

• Provide direct care and case management of assigned clients

• Assist and collaborate with the regional director and other personnel to identify and correct issues and/or improve services.

• Plan, implement, and evaluate care provided Participate, coordinate and manage client care conferences as needed.

• Serve as a local on-site clinical resource as needed and provides support to ensure client's home care needs are met.

• Assist and collaborate with staffing coordinators regarding the appropriateness of staffing and scheduling of personnel within scope of practice, competencies, client needs and complexity of home care.

• Adhere to nursing delegation guidelines as described in Agency Scope of Practice policy.

• Ensure adherence to Agency policies.

• Perform other functions as requested by the regional director which may include the following:

• Participate in interviewing, selection, and ongoing evaluation of clinical personnel as requested by the Regional Director

• Personnel training, education, and competency validation

• Review and evaluate clinical documentation for accuracy and completeness

• Participate in all Agency performance improvement initiatives including but not limited to quarterly medical record review

• Collect, document, and submit data on infections, occurrences, complaints and grievances, and performance improvement activities

• Perform and document supervisory visits as indicated to facilitate problem resolution

• Review nurse shift reports for adherence to policy and for opportunities for performance improvement

• Home chart completeness

• Timeliness of staffing cases post referral

• Equipment tracking

• Assist with marketing activities such as visiting with clients or physicians to discuss Agency programs as requested

• The senior case manager, or similarly qualified alternate, shall be available at all times during operating hours and participate in all activities relevant to the professional services furnished, including the development of qualifications and the assignment of personnel.

• Perform additional duties and responsibilities as deemed necessary

Professional Case Management is an Equal Opportunity Employer.

General Summary of Position
The Senior Director of Nursing Operations and Patient Care Services is an active member of MedStar Health entity-based Division of Nursing's (DON) leadership/management team and is responsible for multiple defined areas of organized nursing services (clinical or administrative general or specialized). Maintains and demonstrates current knowledge of healthcare organizations and clinical practice providing leadership and expertise to professional nursing practice and the provision of quality healthcare delivery. Creates and facilitates a learning environment and atmosphere of participative management within the framework of collaborative governance and shared decision-making. Contributes to the DON strategic plan and annual goals and is accountable for the implementation and attainment of these goals within the defined areas of responsibility. Promotes a culture in practice to assure the MedStar Health/hospital/entity mission of a Patient First environment and SPIRIT Values enhances productivity role engagement and job satisfaction. The Senior Director of Nursing Operations and Patient Care Services is a Department Leader who assumes 24-hour administrative and leadership authority and responsibility for the management and direction of the operational personnel and financial activities of the specified division units or procedural areas. These functions are coordinated with the Executive Staff Hospital Leadership Medical Staff and others and are performed in accordance with all applicable laws and regulations and MedStar Health and entity's mission vision and values.

Primary Duties and Responsibilities

• Formulates implements and interprets the philosophy objectives strategic plan goals standards of practice policies and procedures for the division of nursing. Assumes leadership for the planning development execution day-to-day operations and ongoing evaluation of patient care services within the assigned clinical areas/departments according to MedStar Health/entity mission vision and SPIRIT Values and Nursing's philosophy strategic plan and annual goals.
• Plans directs monitors and evaluates the nursing and patient care delivery systems to ensure the care performed exemplifies the Professional Nursing Practice Model; promotes continuous consistent efficient and accountable delivery of patient/family care; and adheres to the State Nursing Practice Act regulatory ethical and accreditation standards and organizational/departmental policies and procedures.
• Demonstrates responsibility for fiscal planning/financial management budget-related operational issues and oversight through advocacy budget development and allocation of resources. Engages in ongoing budgetary/productivity monitoring adherence to prescribed annual budget and assurance of adequate availability of personnel and other necessary resources to support the delivery of safe patient care and realization of organizational goals.
• Collaborates with senior leaders (system and entity-based) in strategic planning program development and execution of entity and divisional goals. Demonstrates accountability for quality safety and performance measures including nursing sensitive outcomes associate engagement and patient/family experience of care for areas/units of responsibility. Provides reports and statistical data related to the functioning of Nursing.
• Applies principles of cost effectiveness in resource utilization high reliability organization and culture of patient and associate safety. Upholds ethical principles and corporate compliance standards. Evaluates care incorporates quality improvement and patient experience data into departmental goals and implements appropriate changes improvements and action plans.
• Applies contemporary performance improvement frameworks and process improvement strategies in the development and implementation of priorities that ensure the achievement and sustainment of optimal clinical financial and administrative outcomes. Participates in capacity management patient throughput and other efforts to reduce patient length of stay. Collaborates with physician leaders and other departments/disciplines to facilitate timely patient's discharge and effective execution of strategic priorities.
• Acts as a liaison to hospital administration and as a nurse leader of entity-wide initiatives including service excellence quality and safety patient/family-centered care and patient experience. Collaborates with medical staff leaders physicians/providers and other associates to champion patient care and quality services that support optimal patient care outcomes promote success in the interdisciplinary model of care (IMOC) and its standards of excellence and demonstrate effective application of Contemporary Primary Nursing (CPN).
• Ensures that Magnet Recognition/Pathway to Excellence program structure and processes are implemented and maintained. Promotes and/or participates in evidence-based practice research activities performance improvement taskforces and collaborative governance councils. Serves as an agent of change assisting associates and other leaders in understanding the importance necessity impact and process of change and change management.
• Develops and implements recruitment and retention strategies. Participates in workforce/human resources planning management and employment decisions directly or through delegation to clinical managers/patient care directors/unit-based nurse leaders. Key activities include but not limited to interviewing hiring scheduling evaluating and terminating associates. Maintains ongoing communication with subordinates to review programs discuss new developments and exchange information.
• Directs the activities of professional and support personnel within assigned area(s). Establishes mechanisms/action plans that provide for the early identification and mentoring of aspiring clinicians and associates with leadership potential for succession planning opportunities and career coaching based on individual strengths and development needs; provides appropriate resources to meet identified needs.
• Develops standards of performance conducts performance management planning and manages individual performance through rewards recognition provision of timely feedback counseling and disciplinary action.
• Determines current and future supply and demand of professional nurses and support/care associates to meet the needs of nursing and patient care delivery. Collaborates with nursing academic partners to ensure a qualified nursing workforce for the future and serves on academic advisory councils as appropriate.
• Supports designs and monitors the development and implementation of entity-wide patient and associate safety initiatives. Involves associates in the development and implementation of patient/family-centered care. Creates a practice environment that fosters a high level of patient engagement and satisfaction as demonstrated by patient experience outcomes data.
• Communicates with patients their families and significant others while upholding patient's confidentiality and bill of rights. Acts as resource for associates in dealing with patient/family issues; investigates and follows through on customer complaints.
• Collaborates with supply chain leaders to ensure that adequate supplies are available for safe and quality patient care delivery. Communicates new material and supply needs to materials managers. Supports the procurement implementation and adoption of information systems technology and equipment and participates in product selection and evaluation as appropriate.
• Oversees the development of unit-based specific orientation preceptor programs and competencies for all personnel including nurse leaders. Delegates tasks as appropriate. Supports the design and implementation of new programs such as training and education programs to ensure the highest quality care delivery and customer satisfaction. Ensures compliance with competency-based practice.
• Participates in hospital/entity and system-wide collaborative committees task forces interdisciplinary forums quality and performance and service improvement teams. Chairs or co-chairs key action teams charged with the design and implementation of initiatives such as system nursing annual goals evidence-based guidelines standards of care or expansions of services or clinical programs.
• Promotes a public image of excellence and professional nursing through marketing activities communication presentations and publications. Represents the Division of Nursing at professional organizations academic partners community outreach programs and as a member of local/regional or national committees.
• Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including but not limited to reading the appropriate literature and attending related seminars and conferences. Demonstrates accountability for own professional development and advancement.
• Assumes administrative responsibilities in absence of the Vice President of Nursing/Chief Nursing Officer and provides coverage for other senior director and patient care services colleagues.

Minimal Qualifications
Education

• Bachelor's degree in Nursing required
• Master's degree in Nursing or health related field required
• Doctoral degree in Nursing Leadership or Health Services Administration preferred
• Must be from a nationally accredited program

Experience

• 5-7 years of progressively responsible leadership roles in nursing including director of nursing (or equivalent) or above experience required

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure in the District of Columbia required
• Certification in Nursing Administration from a nationally recognized nursing organization such as NEA-BC or CENP within 1 Year required
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
• Additional unit/specialty certifications may vary by department or business unit.

Knowledge Skills and Abilities

• Excellent problem-solving skills and ability to exercise independent judgment on highly complex situations.
• Business acumen and leadership skills.
• Strong verbal and written communication skills with ability to effectively interact and collaborate with all levels of management internal departments external agencies and MedStar entities (including cross-functional knowledge and savvy).
• Advanced knowledge of various computer software applications and online learning applications especially Microsoft PowerPoint and online training platforms.

Primary Duties and Responsibilities

• Master's degree in Nursing or health related field required and
• Doctoral degree in Nursing leadership or Health Services Administration preferred and
• must be from a nationally accredited program required

• 5-7 years Progressively responsible leadership roles in nursing including director of nursing (or equivalent) or above experience required

• RN - Registered Nurse - State Licensure and/or Compact State Licensure in the State of Maryland Upon Hire required and
• Certification in Nursing Administration from a nationally recognized nursing organization such as NEA-BC or CENP within 1 Year required and
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and
• Additional unit/specialty certifications may vary by department or business unit.

• Excellent problem-solving skills and ability to exercise independent judgment on highly complex situations.
• Business acumen and leadership skills.
• Strong verbal and written communication skills with ability to effectively interact and collaborate with all levels of management internal departments external agencies and MedStar entities (including cross-functional knowledge and savvy)
• Advanced knowledge of various computer software applications and online learning applications especially Microsoft PowerPoint and online training platforms.