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Work Shift
Day (United States of America)
Job Summary
- How would you like to work in a place where your contributions and ideas are valued?
- A place where you can serve with compassion, pursue excellence and honor every voice?
- At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve.
- We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
A Brief Overview
- Must be flexible with work hours to meet department needs.
- Must be dependable, accountable and cooperative.
- Assists with providing safe, age appropriate care to the patient by performing all exams provided by the department according to department procedures.
- Has the knowledge and ability to properly and safely obtain a quality diagnostic study.
- Responsible for performing a wide variety of technical procedures requiring independent judgment, ingenuity and initiative in the utilization of equipment for the diagnosis and/or treatment of diseases.
- Able to independently perform job functions.
- Sets up the equipment to provide imaging service and positions patient for the procedure.
- Competent to perform and post-process advanced protocols such as: Cardiac MRI, Brain Perfusions, etc.
- Ability to teach and mentor fellow MR Techs.
- Functional oversight of department in the absence of the chief tech.
- Provides feedback on staff quality of images and patient interaction to Chief Tech and/or Manager.
What you will do
Leadership
- Maintains modality workflow to assure patient throughput that maximizes equipment utilization and meets patient’s expectations regarding wait time and thoroughness of exam.
- Provides feedback on employee performance management by communicating employee performance concerns to Chief Tech.
- Manage department productivity adhering to operational standards.
- Works with Chief Tech and system MRI Clinical Specialist on new protocol implementation
- Assures that adequate supplies are available in the modality.
- Attends and productively participates in Lead Meetings and department meetings.
- Serves as an advocate for the Imaging Department and is a liaison for other hospital departments
- Serves as first level of contact for employee concerns.
- Participates, maintains and conducts PI (Process Improvement) in the department.
- Assists in the hiring process of new personnel, and ensures appropriate on-boarding efforts to validate competency assessments and departmental orientation.
- Participates in the competency process for MRI technologists on an annual basis.
- Assures that the MRI department is continuously survey ready.
Equipment
- Demonstrates the ability to adjust technique so that patient receives the lowest possible dose of ionizing radiation and that image quality is maintained.
- Reports problems regarding malfunctioning equipment to supervisor or service provider, so that problem can be corrected in a timely manner.
- Cleans, disinfects and maintains equipment in accordance with infection control policy and department cleaning schedule.
Patient Care
- Verifies proper clinician order for procedure.
- Obtains complete clinical history, gathers examination data and assesses for contraindicating conditions.
- Follows established procedures for the administration of contrast medias so that no patient condition deteriorates, and no patient suffers undue pain, due to error or poor technique.
- Ensures that all studies have proper patient identification and right and left marker are utilized appropriately.
- Reviews MRI images for clinically acceptable results and releases patients.
- Responds to emergency situations and provides for the restocking of the crash cart and maintenance of life support equipment.
- Assists other technologists in all modalities when needed.
- Observes patient condition and properly evaluates situations when physician intervention is necessary so that no patient condition deteriorates.
- Verifies correct identity of patient using 2 unique identifiers prior to performing a procedure per hospital policy and procedure.
- Ensures patient's privacy and comfort is accommodated. Maintains patient’s dignity throughout the exam/procedure.
- Demonstrates competence in the determination and application of appropriate procedures, equipment, supplies and techniques based on the age of patients.
- Organizes schedule, time and priorities so that required activities are accomplished within designated time frames.
- Follows physician’s instructions when assisting with procedures and exams.
- Demonstrates proficiency with loading and operating power injection.
- Uses critical thinking skills.
- Dialogs with patient/family.
- Asks clarifying questions.
- Seeks clarification on ambiguous orders.
- Understands, demonstrates and documents preprocedural verification and Time Out process when appropriate.
- Demonstrates and understands pre-and-post procedural care.
- Preps the patient for the procedure.
- Demonstrates and understands sterile technique
- Maintains competency with venipuncture.
Education and Communication
- Patiently and clearly explains purpose and nature of exam to patient prior to starting of procedure, so as to minimize anxiety and facilitate cooperation using AIDET; Acknowledge, Introduce, Discuss, Explain, and Thank you of all patients and family members.
- Ensures that patient's questions, concerns or contraindications are satisfactorily addressed, notifying physician when this cannot be accomplished, prior to the initiation of the procedure.
- Participates in the orientation and training of departmental employees.
- Provides patients with preparatory instruction and explanation of procedures.
- Required documentation is concise, legible and includes precise terminology.
- Reads email each day scheduled to work and follows through with assignment.
- Completes mandatory departmental and Hospital-wide education without prompting.
Quality Control
- Consistently produces acceptable images, as evidenced by radiologist feedback and quality audits.
- Ensures that equipment is fully operational prior to each use, by checking for proper calibration and operating deficiencies.
- Sends all studies to PACS immediately after completion, prints CD’s as needed.
- Studies that have been reported after hours by teleradiography are printed and scanned into PACS, if applicable.
- Completes all studies in RIS before completing in PACS.
- Prints completed log sheet from teleradiography and submits to Radiologist, if applicable.
Operations
- Restocks linens and supplies and maintains the department in clean and orderly condition.
- Transports patients, positions patients, and helps them on and off procedure table.
- Performs patient charging activities on the day the service is rendered.
- Applies shielding, supportive and immobilization devices and equipment.
- Willingly lends knowledge and assistance to others upon request as needed and routinely as time is available, without prompting, so that all working time is used for departmental advantage.
- Performs routine duties of clerical and support personnel in accordance with procedure when warranted to ensure continuity and quality of services.
- Keeps supervisor informed on all responsibilities on an ongoing basis, ensuring prompt notification in the event of problems or potential problems.
- Maintains an individual productivity rate equal to other co-workers.
- Ability to push / retrieve images from the MRI console to PACS.
- Maintain Joint Commission standards and any other regulatory agency standards.
- Ability to teach and mentor fellow MRI Techs.
- Takes call when necessary
- Any other duties as assigned.
Qualifications
- Accredited Program Radiologic Science Required and
- Minimum 3 years experience in MRI Required
- ARRT-R - ARRT Radiography
- ARRT-MR - ARRT Magnetic Resonance Imagin
- BLS - Basic Life Support
- ARC-BLS - Amer Red Cross Basic Life Support
- BLS-I - Basic Life Support - Instructor
Closing Statement
- Our people are passionate about what they do, the product they sell, and the customers they serve.
- If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Work Shift
Day (United States of America)
Job Summary:
- Must be flexible with work hours to meet department needs.
- Must be dependable, accountable and cooperative.
- Assists with providing safe, age‑appropriate care to the patient by performing all exams provided by the department according to department procedures.
- Has the knowledge and ability to properly and safely obtain a quality diagnostic study.
- Responsible for performing a wide variety of technical procedures requiring independent judgment, ingenuity and initiative in the utilization of equipment for the diagnosis and/or treatment of diseases.
- Able to independently perform job functions.
- Sets up the equipment to provide imaging service and positions patient for the procedure.
Core Responsibilities and Essential Functions:
Patient Care
- Obtains complete clinical history, gathers examination data and assesses for contraindicating conditions.
- Follows established procedures for the administration of contrast medias so that no patient condition deteriorates and no patient suffers undue pain due to error or poor technique.
- Ensures that all studies have proper patient identification.
- Reviews images for clinically acceptable results and releases patients.
- Responds to emergency situations.
- Assists other technologists in all modalities when needed.
- Observes patient condition and properly evaluates situations when physician intervention is necessary so that no patient condition deteriorates.
- Verifies correct identity of patient prior to performing a procedure according to hospital policy and procedure.
- Ensures patient's privacy and comfort is accommodated. Maintains patient dignity throughout the exam/procedure.
- Demonstrates competence in the determination and application of appropriate procedures, equipment, supplies and techniques based on the age of patients.
- Organizes schedule, time and priorities so that required activities are accomplished within designated time frames.
- Follows physicians instructions when assisting with procedures and exams.
- Understands, demonstrates and documents pre‑procedure verification and Time Out process when appropriate.
- Demonstrates and understands pre‑ and post‑procedural care.
- Preps the patient for procedure.
- Demonstrates and understands sterile technique.
- Prepares trays and catheters for procedures; participates in biopsies if applicable.
- Demonstrates proficiency on the Dynacad if applicable.
- Prepares and may administer contrast.
- Verifies order is with contrast, checks patient GFR (labs) and ensures dosing of contrast is weight‑based.
- Uses appropriate safety devices to protect patient's hearing during exam.
- Understands anatomical positioning, correct labeling of body parts, and infant immobilizer.
- Knows cross‑sectional anatomy and includes all appropriate anatomy.
- Uses critical thinking skills.
- Seeks clarification on ambiguous orders.
Equipment
- Demonstrates the ability to adjust technique so that patient receives the best study possible and that image quality is maintained.
- Reports problems regarding malfunctioning equipment to supervisor or service provider so that problems can be corrected in a timely manner.
- Cleans, disinfects and maintains equipment in accordance with infection control policy and department cleaning schedule.
- Ability to operate patient monitoring system.
Education and Communications
- Patiently and clearly explains purpose and nature of exam to patient prior to starting the procedure, minimizing anxiety and facilitating cooperation using AIDET.
- Ensures that patient questions, concerns or contraindications are satisfactorily addressed, notifying physician when this cannot be accomplished prior to the initiation of the procedure.
- Participates in the orientation and training of departmental employees.
- Required documentation is concise, legible and includes precise terminology.
- Reads email each day scheduled to work and follows through with assignment.
- Completes mandatory departmental and hospital‑wide education without prompting.
Quality Control
- Produces acceptable images, follows established exam protocols.
- Ensures that equipment is fully operational prior to each use by checking for proper calibration and operating deficiencies.
- Sends all studies to PACS immediately after completion in RIS and prints CDs as needed.
- Studies transmitted after hours to teleradiography are printed and scanned in PACS, if applicable.
- Maintains MRI suite in a safe environment (locked down at all times).
Operations
- Restocks linens and supplies and maintains MRI department in clean and orderly condition.
- Transports patients, positions patients and helps them on and off procedure table.
- Performs patient charging activities on the day the service is rendered.
- Applies supportive and immobilization devices and equipment.
- Willingly lends knowledge and assistance to others upon request as needed and routinely as time allows.
- Performs routine duties of clerical and support personnel when warranted to ensure continuity and quality of services.
- Keeps supervisor informed on all responsibilities, ensuring prompt notification in the event of problems or potential problems.
- Maintains an individual productivity rate equal to other co‑workers.
- Ability to operate all work stations associated with the MRI scanner.
- Ability to push/retrieve studies to the PACS system.
- Maintains Joint Commission and any other regulatory agency standards.
- Any other duties as assigned.
- Takes call when necessary.
- Performs other duties as assigned.
- Complies with all Wellstar Health System policies, standards of work and code of conduct.
Required Minimum Education:
- Accredited Program – Medical Technology
Required Minimum License(s) and Certification(s):
(All required upon hire unless otherwise stated.)
- ARMRIT – Certified MRI Technologist or
- ARRT‑MR – ARRT Magnetic Resonance Imaging
- BLS – Basic Life Support or ARC‑BLS or BLS‑I
Required Minimum Experience:
- Minimum 1 year successful completion of an accredited MRI program (Required).
Required Minimum Skills:
- Must exhibit excellent communication skills because this position requires frequent verbal and written communications with: physicians, patients, visitors, departmental staff and nursing staff.
- The employee obtains, presents and discusses clinical information regarding job responsibilities on a routine basis.
- Candidate must be able to explain or give directions to maintain goodwill and obtain cooperation with all contacts.
- Must possess the ability to function independently and under pressure while still actively participating in a team environment.
- Position requires the employee to exhibit excellent customer service skills at all times.
- Must be able to perform effectively in a stressful and fast‑paced work environment.
- Must have the ability to prioritize appropriately.
- Must be detail‑oriented and have the capacity to effectively multitask throughout the work shift.
- Must have excellent communication skills and the capacity to interact professionally with a variety of customers including patients, families, co‑workers, volunteers and physicians.
- Must possess the ability to function independently yet productively as a cooperative team member.
- Must be compliant and willing to follow all hospital policies and established practices, protocols and procedures of the position, department and applicable professional standards.
- Competent in all aspects of MRI, patient positioning, pulse sequence parameters and magnet safety.
- Must have an understanding of anatomy and pathology and how they affect the quality of a procedure.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
ARotating Relationship Banking Representative will work in various branch offices in a defined geographical area and is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.
- Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism
- Determine customer needs, explain and sell products and services
- Actively participate in lobby management, greeting customers and proactively taking ownership of the customer's in-branch experience
- Telephone customers to schedule sales appointments and promote products suitable to the customer's needs
- Participate in branch prospecting efforts and sales initiatives
- Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.
- Serve as a liaison between customer and operational areas
- Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines
- Ability to understand directions and adhere to established policy and procedures
- Able to remain focused and organized to successfully complete responsibilities
- Actively participate in branch meetings and training to enhance knowledge and development of skills
- Other related duties as assigned or directed
- Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner
- May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels
Qualifications
Education, Training and Skills Requirements:
- High School Diploma or GED required
- Excellent interpersonal and communication skills
- Accurate and proficient math skills
- Documentation skills with attention to detail
- Clear thinking and ability to remain focusedMust be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence
- Internal product knowledge and teller training (provided after hire)
Experience/Other:
- Two (2) years of customer service and/or banking normally required
- All applicants must be 18 years of age or older.
Other Job Information
Hours: 24 hours/week
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum
USD $18.25/Hr.
Maximum
USD $24.71/Hr.
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
A Relationship Banking Representative is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.
- Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism
- Determine customer needs, explain and sell products and services
- Actively participate in lobby management, greeting customers and proactively taking ownership of the customer's in-branch experience
- Telephone customers to schedule sales appointments and promote products suitable to the customer's needs
- Participate in branch prospecting efforts and sales initiatives
- Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.
- Serve as a liaison between customer and operational areas
- Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines
- Ability to understand directions and adhere to established policy and procedures
- Able to remain focused and organized to successfully complete responsibilities
- Actively participate in branch meetings and training to enhance knowledge and development of skills
- Other related duties as assigned or directed
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.
- May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels
Qualifications
Education, Training and Skills Requirements:
- High School Diploma or GED required
- Excellent interpersonal and communication skills
- Accurate and proficient math skills
- Documentation skills with attention to detail
- Clear thinking and ability to remain focused
- Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence
- Internal product knowledge and teller training (provided after hire)
Experience/Other:
- Two (2) years of customer service and/or banking normally required
- All applicants must be 18 years of age or older.
Other Job Information
Hours: 40 hours per week
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum
USD $18.25/Hr.
Maximum
USD $24.71/Hr.
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor. This position must be able to adapt well in the face of workplace stressors such as customers service complaints. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.
- Provide quality customer service and a positive banking experience by handling financial transactions (i.e. opening of accounts) with a professional attitude
- Determine customer needs, explain and sell products and services
- Participate in branch prospecting efforts
- Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.
- Serve as a liaison between customer and operational areas
- May provide back up to the teller line as needed
- Ability to understand directions and adhere to established policy and procedures
- Able to remain focused
- Other related duties as assigned or directed
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner
- As an integral member of the Branch, this position is also responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals
- May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels
Qualifications
Education, Training and Requirements:
- High School Diploma or GED
- Internal product and services knowledge
- Accurate and proficient math skills
- Professional and friendly interpersonal communications skills
- Proficient computer skills
- Clear thinking and ability to stay focused
- Thorough knowledge of bank products and services
- Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
- Two (2) years of bank and/or customer service normally required
- All applicants must be 18 years of age or older
Other Job Information
Hours: 35 hours/week
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum
USD $17.50/Hr.
Maximum
USD $23.82/Hr.
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor. This position must be able to adapt well in the face of workplace stressors such as customers service complaints. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.
- Provide quality customer service and a positive banking experience by handling financial transactions (i.e. opening of accounts) with a professional attitude
- Determine customer needs, explain and sell products and services
- Participate in branch prospecting efforts
- Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.
- Serve as a liaison between customer and operational areas
- May provide back up to the teller line as needed
- Ability to understand directions and adhere to established policy and procedures
- Able to remain focused
- Other related duties as assigned or directed
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner
- As an integral member of the Branch, this position is also responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals
- May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels
Qualifications
Education, Training and Requirements:
- High School Diploma or GED
- Internal product and services knowledge
- Accurate and proficient math skills
- Professional and friendly interpersonal communications skills
- Proficient computer skills
- Clear thinking and ability to stay focused
- Thorough knowledge of bank products and services
- Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
- Two (2) years of bank and/or customer service normally required
- All applicants must be 18 years of age or older
Other Job Information
Hours: 40 hours per week
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum
USD $17.50/Hr.
Maximum
USD $23.82/Hr.
This a PRN position (1p-9:30p).
PURPOSE STATEMENT:
Assist with planning, developing, organizing, implementing and directing individual and group activities/recreation within the facility.
ESSENTIAL FUNCTIONS:
* Organize, lead and promote interest in recreational activities to patients and their families.
* Serve as a resource for new patients introducing them to other patients and staff, explaining programs and encouraging participation.
* Explain the rules of activities and instruct participants at a variety of skill levels.
* Document activity interventions and patient progress in the medical record per facility documentation requirements.
* Seek supervision and support when complications arise in dealing with a patient either in an individual or group setting.
* Enforce safety rules to prevent injury and modify activities to suit the needs of specific groups.
* Organize and set up the equipment that is used in recreational activities.
* Demonstrate a positive, empathetic and professional attitude towards customers always.? When patient needs are not met, acknowledge and work to resolve complaints.? Recognize that patient safety is a top priority.
OTHER FUNCTIONS:
* Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
* High school diploma or equivalent required.
* Associate's degree in activity therapy or related field preferred.
* Previous experience in recreation in a healthcare setting with knowledge of patient population served by the facility also preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
* CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
* First aid may be required based on state or facility.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
MPL01
**Patterson isn't just a place to work, it's a partner that cares about your success.**
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
**Job Description:**
As a Territory Sales Representative, you are responsible for driving profitable sales growth by developing, maintaining, and advancing accounts by regularly contacting dental offices within a defined territory.
**Who are we looking for as a Territory Sales Representative?**
Patterson Dental is looking for business-minded professionals who strive for organizational success, seek career growth, and desire the ability to drive one's own income potential.
**Building connections for healthier communities**
Patterson Companies and our dedicated teams create healthier communities by building strong partnerships, one person at a time. We connect expertise to inspired ideas, products and services while creating a relevant, memorable difference in the lives of our clients and their customers. As a market leading dental and animal health company, we supply technology, products and equipment, as well as marketing, support and logistics services across North America and the U.K.
**Essential Functions**
+ Developing a \"practice partner\" mentality with Doctors and staff by analyzing business needs, discussing benefits and features of equipment and technology solutions, coordinating product demonstrations, explaining return on investment and tax advantages, and discussing emerging trends in the dental industry.
+ Being well versed on Patterson products and services, competitive intelligence and industry information.
+ Maintaining accurate records for prospects, customer orders, sales records, and other financial activity.
+ Other duties related to the Territory Sales Representative position.
**Job Qualifications**
What background and experience is needed as a Territory Sales Representative?
+ Bachelor's degree in any related field and 3 to 5 years of business to business outside sales experience or equivalent combination of education and experience is preferred.
+ A strong initiative with exceptional customer service, planning and organization skills.
+ Effective interpersonal and communication skills with the ability to present and negotiate are required.
+ Previous success attaining and exceeding sales goals is a plus.
+ General computer proficiency including knowledge of MS Office is required.
+ You must also possess a valid driver's license.
+ 3+ years of dental industry experience preferred.
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What's In It For You (https:///join-us/)
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
+ Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
+ 401(k) Match Retirement Savings Plan.
+ Educational Assistance Program.
+ Full Paid Parental and Adoption Leave.
+ LifeWorks (Employee Assistance Program).
+ Patterson Perks Program.
**Compensation:**
This position is paid on a commission basis.
**EEO Statement**
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Why This Role Matters
Estate planning is something many people delay because it feels complicated or intimidating. At Client, we are changing that by making the process simple and accessible.
As part of our Customer Support and Legal Support team, you will play an important role in helping customers understand the estate planning process and navigate our platform with confidence.
Many of our users rely on our support team to guide them through the process and ensure their estate planning documents are completed correctly.
You won’t just be answering questions — you’ll be helping families protect their future.
Position Overview
We are seeking a Customer Support Specialist with an interest or background in law to help customers navigate the client platform and assist with questions related to estate planning documents and the document creation process.
This role is ideal for paralegals, legal assistants, legal studies graduates, or candidates with customer support experience in legal services.
Estate planning experience is a plus but not required.
This position also offers significant growth potential, including opportunities to move into leadership or management roles as the company expands.
Key Responsibilities
• Respond to customer inquiries via phone, email, screensharing and live chat
• Assist users in navigating the client platform and completing estate planning documents
• Help explain estate planning concepts in a clear, non-legalistic way
• Support customers with document-related questions and platform guidance
• Assist with account issues such as login problems, document downloads, and payments
• Escalate complex legal or technical questions to the appropriate internal team
• Document customer interactions in our CRM system
• Help improve FAQs, knowledge base articles, and customer resources
• Provide feedback to product and operations teams based on customer interactions
Qualifications
Preferred but not required:
• Paralegal certification or paralegal experience
• Legal assistant or law firm experience
• Background in legal studies or pre-law programs
• Experience in estate planning, trusts, or probate law
• Customer support experience, especially in legal, fintech, or SaaS environments
Strong candidates will have:
• Excellent communication and interpersonal skills
• Strong attention to detail
• Ability to explain complex topics in simple language
• Strong problem-solving ability
• Organizational and multitasking skills
• Interest in estate planning, legal services, or legal technology
• A positive attitude and willingness to learn
Who Thrives at client
The people who succeed in this role tend to be:
• Naturally curious and eager to learn
• Comfortable taking initiative and solving problems independently
• Strong communicators who enjoy helping people
• Interested in growing with a company and taking on more responsibility over time
• Excited about working in a fast-growing legal technology startup
If you enjoy helping people, learning about estate planning, and growing your career alongside a company, you’ll likely thrive here.
Career Growth Opportunity
This position offers significant growth potential as client expands.
Team members who demonstrate strong performance and leadership ability may have opportunities to move into roles such as:
• Customer Support Team Lead
• Customer Experience Manager
• Legal Operations Manager
• Product Support Specialist
We are looking for individuals who want to grow with the company and help shape the future of our support and legal operations teams.
What We Do:
SMK Services, Inc. (SMK) is a Construction Management and Engineering services consultancy based in Belmont, Massachusetts. Our clients include public agencies, professional engineering firms, general contractors, and subcontractors. We provide services in Project Management, Construction Build Strategy, Scheduling, Engineering Support, Construction Estimating, Claims Analysis and Field Services.
With a growing client base and an expanding range of services, SMK is seeking a Senior Construction Scheduler to join our team in the Greater Boston Area.
Company Culture:
SMK is an exciting, collaborative, supportive environment where we take pride in the work we do and celebrate our collective success. We cultivate a strong sense of community, one where colleagues’ voices are valued, growth is encouraged, and leadership remains open and accessible. As our firm continues to expand, the successful candidate will help shape and strengthen SMK’s culture alongside us.
Opportunities for Growth:
SMK is a growing business that is continually evolving, creating meaningful opportunities for employees to grow alongside the company and advance their careers. We actively encourage and support colleagues in developing their careers in areas of the business and industry that align with their interests and passions. SMK offers ongoing professional development opportunities to broaden employee knowledge and ensure our team stays current with the latest industry practices and innovations.
Why SMK
SMK is intentionally built as a close-knit, highly collaborative team where people genuinely know, trust, and support one another. Our size allows for real relationships, open communication, and a workplace where individual contributions are visible and valued.
We pride ourselves on creating a warm, engaging, and supportive environment, one where experienced professionals can do their best work without bureaucracy or being lost in the crowd. Leadership is hands-on and accessible, collaboration is the norm, and we care deeply about both the quality of our work and the well-being of our team.
At SMK, you’re not just filling a role, you’re joining a group of professionals who respect each other’s expertise, enjoy working together, and are committed to growing the firm thoughtfully and sustainably.
The Role:
SMK is seeking a seasoned Senior Construction Scheduler to support and lead scheduling efforts for complex infrastructure and heavy civil design and construction projects, which may include transportation, rail, facilities, multi-modal, and large highway programs. The successful candidate will bring advanced Critical Path Method (CPM) scheduling expertise, deep hands-on experience with Primavera P6, and a proven ability to develop schedules and analyze, manage, and communicate schedule risks, constraints, and construction sequencing.
Ideal Candidate
The ideal candidate is someone who enjoys being trusted to take ownership of their work and is comfortable operating without heavy oversight. They are naturally curious, ask the right questions early, and think several steps ahead when developing or reviewing schedules.
They have the confidence to challenge assumptions, respectfully and constructively, and are comfortable explaining schedule logic, risks, and impacts to both technical and non-technical audiences. Rather than simply updating schedules, they focus on understanding why activities move, where risk is accumulating, and how decisions affect the overall program.
The ideal candidate values clarity, accuracy, and professionalism in written communication and takes pride in producing narratives and analyses that stand up to scrutiny. They are organized, pragmatic, and calm under pressure, with the judgment to prioritize what truly matters when multiple deadlines compete.
Finally, the ideal candidate is someone who appreciates working in a small, close-knit team. They are generous with their knowledge, supportive of colleagues, and motivated by contributing to a respectful, collaborative environment where people genuinely enjoy working together.
Key Responsibilities:
In this role, you will be responsible for a variety of tasks, including:
- Develop, maintain, and manage cost and resource-loaded CPM schedules using Primavera P6 and other scheduling tools.
- Prepare, update, and maintain design and Contract Time Determination schedules in accordance with contract requirements, client procedures, and industry best practices.
- Review designer and contractor schedule submittals, including baseline and re-baseline schedules, monthly updates, Time Impact Analyses, acceleration schedules, and recovery plans, for contractual and technical compliance.
- Perform independent time-impact analyses and review contractor requests for time extensions and delay-related submissions.
- Analyze schedule progress, critical paths, float consumption, and forecasted completion; identify at-risk activities and recommend mitigation strategies.
- Conduct site visits to active heavy civil construction projects to verify progress, document conditions, and perform or review schedule updates.
- Perform “what-if” schedule scenarios to assess impacts to milestones and overall project delivery.
- Prepare clear, well-documented technical reports, narratives, charts, and graphics summarizing schedule analyses and findings.
- Provide quality review of schedule-related reports prepared by others.
- Attend and participate in client progress and scheduling meetings; confidently present schedule updates, analyses, and recommendations.
- Coordinate closely with project managers, designers, contractors, and internal teams to resolve schedule issues and support effective project delivery.
- Support the maintenance and updating of SMK’s company-wide project and program schedules.
Key Attributes:
- Exceptional written, verbal, and organizational skills.
- Demonstrated proficiency in independently authoring clear, well-structured analytical reports and narratives.
- Ability to work independently while also collaborating effectively within a team.
- Strong, intuitive understanding of construction principles, sequencing, and contractor means and methods.
- Professional judgment and confidence to step into client-facing discussions.
- Flexibility with work location within Eastern Massachusetts.
- Willingness to step outside the core role to assist with periodic Project Management tasks as needed.
Qualifications:
A minimum of 6+ years of active civil (heavy) construction scheduling experience (transportation experience preferred), including:
- Developing and updating Contract Time Determination schedules with narrative reports.
- Reviewing and analyzing baseline schedules and monthly progress update schedules developed by others.
Required proficiency in:
- Primavera P6
- Microsoft Excel, Word, and Outlook
Experience with:
- Microsoft PowerPoint
- Bluebeam
Valid driver’s license and access to a personal vehicle
Authorization to work in the United States
Additional Employment Information:
- Full-time salaried position.
- Annual starting salary of $130,000 to $175,000, dependent on experience.
- Paid Time Off.
- Eleven days of holiday pay.
- Generous retirement plan contribution.
- Paid office parking.
- Cell phone allowance.
- Medical and dental insurance.
- Hybrid work structure with remote and in-office days based on workload, collaboration needs, client meetings, training, and experience level.
- Primary work location is office-based, with occasional site visits throughout New England.
Note to Applicants
This is a senior-level role requiring significant experience in Civil (Heavy) Construction scheduling, with Transportation experience preferred. We encourage applicants who closely match the qualifications outlined above to apply. Candidates whose experience does not align with the requirements will not be considered at this time.
Equal Employment Opportunity Statement:
SMK provides equal employment opportunity in employment and advancement for all persons regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran and persons with a disability, at all employment levels, including the executive level. We do not and will not discriminate against any applicant or employee regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran and persons with a disability for any position for which the applicant or employee is qualified. Such affirmative action shall apply to all employment practices, including, but not limited to hiring, upgrading, demotion or transfer, recruitment, recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship and on-the-job training.
