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POSITION TITLE: Administrative Assistant II

SALARY: Grade 17

GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES:

The Administrative Assistant II (AAII) provides administrative support to the Admissions team, oversees and monitors the operations workload and workflow, and makes recommendations to improve efficiency of work processes. The incumbent identifies, proposes and initiates solutions for problematic issues and processes and disseminates and/or elevates for resolution. The AAII provides functional supervision, training, and assigns tasks to clerical staff and student employees. The AAII aids with application processing, maintaining student records, and responding to inquiries from prospective students and their families, performing functions of the application process according to standard and established procedures. This work involves a substantial degree of decision-making, accounting, and a working knowledge of business processes and systems. The incumbent reviews, analyzes and inputs multiple data points/information into the various University student database systems, monitors complex electronic filing systems, and provides excellent customer service as a primary goal. Follows the University's best practices to build and/or support student academic success and retention and assists in meeting strategic objectives for persistence and timely graduation of all the student population.

SUPERVISION RECEIVED: Director of Admissions

DIRECT REPORTING STAFF: Functional supervision of 6-15 staff of a lower grade and student employees

DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES:

• 
  
• Provides guidance to and monitors the assignments of the Operations staff and suggests adjustments of work duties to ensure effective office operations, productivity, and quality of work.
  
• Maintains work/time off schedule for student workers.
  
• Processes, updates, and administers prospective student applications, credentials, and related documentation through the Admissions student system and electronic filing systems, ensuring application completeness and the accuracy of all student data.
  
• Updates bio-demographic student information within systems and reviews qualifying documentation.
  
• Updates application-related data to reflect program selection, entry term, student type admission decisions, including deposits and matriculation and housing preferences. Including but not limited to status changes, requests for program change, and processing of cancellations and refunds.
  
• Proofreads and assigns appropriate admission communications (e.g. decisions, Dean's letters, merit scholarship awards, Honors College, etc.), provides updates to merit award data, and assists in releasing decisions to applicants.
  
• Handles electronic transcripts and credentials received via independent, third-party systems, monitors parchment platforms, and troubleshoots issues encountered regarding such processes.
  
• In CyberSource, processes and reconciles application fees and deposit refund requests.
  
• Leads inventory management for Admissions operation materials and supplies by creating, maintaining and processing supply orders, purchase orders and/or payments for invoices.
  
• Communicates, prepares correspondence for, and interacts frequently with internal and external constituents (i.e. students, families, counselors, campus departments, etc.) regarding application and admissions-related matters, when applicable.
  
• Aids with application and enrollment processes to prospective students.
  
• Leads and analyzes audit queries to ensure data consistency.
  
• Assists with tracking technology needs for the Admissions department.
  
• Assists in data cleanup throughout admissions cycle and collaborates with university constituents and system users on accuracy of data.
  
• Performs continuous monitoring and updating of application data and materials moving to and from the application system
  
• (i.e. Slate and other CRM) into system-wide student databases (i.e. PeopleSoft and Document Imaging).
  
• Assist in managing and processing the workflow queues/bins in the CRM systems and emails to stay ahead and ensure consistent follow up with students' needs.
  
• Develops, maintains, and updates comprehensive job aids.
  
• Collaborates with other departments (i.e., Financial Aid, Registrar, etc.) on ensuring accuracy in application records is reflected in systems used.
  
• Provides updates on integration of data from one system to another and ensuring accuracy.
  
• Assists in staff development and administers in-service training to AA's below the AAII grade.
  
• Attend office staff meetings.
  
• Maintain strong knowledge of Admissions' enrollment processes, full admissions cycle from inquiry to enrollment, and
  
• related residency, citizenship, and visa eligibility requirements.
  
• Assists with and attends Admissions recruitment events (i.e., Open House and Accepted Students Day), as requested.
  
• Assists with tasks related to purchase requisitions, procurement, and budget operations.
  
• Assists in the hiring and training of student employees.
  
• Serves as back up to other Admissions administrative staff.
  
• Maintain proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to perform the necessities.
  
• Maintain a high level of knowledge with Slate or currently utilized admissions management software, as well as
  
• PeopleSoft or similar ERP (Enterprise Resource Planning) systems.
  
• Performs other job-related duties and responsibilities, as assigned.
  

QUALIFICATIONS REQUIRED AT HIRE (List knowledge, skills, abilities)

• 
  
• Knowledge of the principles and practices of office management.
  
• Knowledge of the methods of general report writing.
  
• Knowledge of the methods used in the preparation of charts, graphs and tables.
  
• Knowledge of the types and uses of general office equipment.
  
• Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities.
  
• Ability to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations.
  
• Ability to follow written and oral instructions.
  
• Ability to read and interpret documents such as financial reports, accounts, ledgers and contracts.
  
• Ability to gather information through questioning individuals and by examining records and documents.
  
• Ability to write concisely, express thoughts clearly, and to develop ideas in logical sequence
  
• Ability to assemble items of information in accordance with established procedures.
  
• Ability to determine proper format and procedures for assembling items of information.
  
• Ability to prepare general reports.
  
• Ability to maintain accurate records.
  
• Ability to prepare and use charts, graphs and tables
  
• Ability to communicate effectively in written and oral expression.
  
• Ability to give written and oral instructions in a precise, understandable manner.
  
• Ability to deal tactfully with others.
  
• Ability to establish rapport and maintain harmonious working relationships with people from varied ethnic, cultural and/or economic backgrounds.
  
• Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates' training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action.
  
• Ability to exercise sound judgment.
  
• Ability to exercise discretion in handling confidential information.
  
• Knowledge of the principles, practices and techniques of supervision.
  

QUALIFICATIONS ACQUIRED ON JOB (List knowledge's, skills, abilities)

• 
  
• Knowledge of the laws, rules, policies, procedures, procedures, specifications, standards and guidelines governing assigned unit activities.
  
• Knowledge of the proper telephone procedures for making and receiving agency calls.
  
• Knowledge of the types and uses of agency forms.
  
• Knowledge of the laws, rules and regulations governing the state personnel system.
  
• Knowledge of state budgetary procedures relating to positions, salaries and personnel services.
  
• Knowledge of the laws, rules, policies and procedures governing Federal Grant Administration.
  
• Knowledge of state procedures governing the purchasing and requisitioning of supplies and equipment.
  
• Knowledge of state accounting and budgetary procedures including terminology.
  
• Knowledge of the principles, practices and techniques of supervision.
  
• Knowledge of the laws, rules, and regulations governing the state and federal reporting requirements.
  

MINIMUM ENTRANCE REQUIREMENTS

At least (A) three years of full-time or equivalent part-time, professional experience in business administration or business management in a supervisory capacity, office management, office administration, business administration or business management, the major duties of which included one or more of the following functions: purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration or program management or (B) any equivalent combination of the required experience and the substitutions from the Massachusetts State Classification Specifications.

LICENSE AND/OF CERTIFICATION REQUIREMENTS: None

DEPARTMENT: Admissions

NO. OF POSITIONS: 1

INTERNAL/EXTERNAL POSTING: Yes

STATE FUNDED: Yes

SALARY: $62,505.04 - $88,188.36

HOURS: M-F 9 am to 5 pm

GRADE: 17

UNION: AFSCME

UMass Dartmouth offers exciting benefits such as:

• 
  
• 75% Employer-Paid Health Insurance
  
• Flexible Spending Accounts
  
• Life Insurance
  
• Long Term Disability
  
• State Pension Retirement Plan
  
• Optional Retirement Savings Plans
  
• Tuition Credit (Employee, Spouse, & Dependents)
  
• Twelve (12) paid holidays
  
• Paid personal, vacation, and sick time
  
• And More!
  

Benefits for AFSCME Union- AFSCME

Applicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship is not available.

To apply please submit a letter of interest, a current resume and the contact information for three professional references.

The deadline for early consideration of internal AFSCME applicants is February 28, 2026.

The review of applications will be ongoing until the position is filled.

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

We are looking for a Data Scientist to join our marketing org. As a Data Scientist you introduce greater scientific rigor into the marketing measurement and optimization processes to shape Pinterest's revenue growth and marketing strategy. The results of your work will influence and drive strategic decisions for the company - identify investment opportunities for growth, understand revenue growth and behavior, and define metrics to grow and sustain our advertiser base. You will collaborate on a wide array of business problems with a diverse set of cross-functional partners across Marketing, Product, Engineering, Analytics and others.

The role is within the Marketing team and would be supporting business marketing efforts focused on driving revenue growth for Pinterest.

What you'll do:

• 
  
• Lead the design, implementation, and continuous improvement of advanced marketing measurement frameworks and statistical models to quantify marketing ROI. Marketing channels could be different paid media, organic social, email, in person events, webinars, elearning platform etc.
  
• Build and deploy statistical and machine learning models such as propensity, forecasting, and lifetime value (LTV) models-to optimize marketing strategies and enhance audience targeting.
  
• Develop and refine attribution methodologies to evaluate the effectiveness of marketing initiatives across multiple channels.
  
• Assess the incremental impact of marketing activities using causal inference techniques and testing/experiment frameworks.
  
• Conduct deep, strategic analyses to address key business questions, such as how to improve marketing ROI, how to improve marketing budget allocation to optimize the business impact, measuring the impact of marketing in both mature and new markets, identifying opportunities to increase advertiser growth and revenue through marketing initiatives
  
• Translate complex analytical findings into clear, actionable insights and strategic recommendations for both technical and non-technical stakeholders, including senior leadership.
  
• Design, maintain, and promote dashboards and automated reporting tools to empower stakeholders with self-serve, data-driven decision-making capabilities. Build and optimize ETL data pipelines to automate reporting, support deep dive analysis and feature engineering for analytical models.
  

What we're looking for:

• 
  
• 3+ years of combined post-graduate academic and industry experience applying scientific methods to solve real-world problems.
  
• Masters degree in a quantitative field such as mathematics, statistics, computer science or engineering.
  
• Hands-on experiences with building marketing measurement solutions to quantify the business impact of marketing tactics and investments.
  
• Strong background in statistics and quantitative analysis, with experience in applying advanced statistical techniques to real-world problems.
  
• Expertise in at least one scripting language (ideally Python/R). Proficiency in SQL/Hive. Ability to write efficient SQL queries.
  
• Strong business and product sense. Strong skills in shaping vague questions into well-defined analyses and success metrics that drive business decisions.
  
• Excellent communication skills, able to lead initiatives and communicate findings to the leadership and cross-functional teams. Explains work and thought processes clearly and concisely.
  
• Experience leading key technical projects.
  
• Strong Experimentation background.
  
• Statistical rigor. Experience with causal inference projects.
  

In-Office Requirement Statement:

• 
  
• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  
• This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
  

Relocation Statement:

• 
  
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

#LI-REMOTE

#LI-NM4

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

Performs a variety of technical work in the day-to-day operation of the Public Works Asset Management and Computerized Maintenance Management System (CMMS) Programs. Provide support and training to end users as assigned. These tasks are illustrative only and may include other related duties.

To be considered in the first review, applications must be submitted by Tuesday February 17th, 2026 at 8:00am.

Full-time 40 hours per week

AFSCME-represented position

12-month probationary period

Modifies and maintains CMMS data to support asset data analysis. Works independently with vendors, and Public Works supervisors to assist in program development by gathering information for assets and other new and old data and information needed to allow the asset data system to function effectively; creates new codes for the above areas mentioned and when necessary modifies asset characteristics and descriptions.

Provides daily user support including routine troubleshooting and system and data maintenance for asset data analysis, working closely with Information Technology and GIS to evaluate responsibility for addressing specific requests. Ensures the integration of CMMS with other systems and relevant databases.

Assists with the establishment and maintenance of user profiles within the CMMS, e.g. security settings and access controls for each program user.

Assists with establishing equipment records; associates the manufacturer's maintenance recommendations with the equipment records. Defines, compiles, and incorporates maintenance activities in the CMMS system. Provides guidance and support to end users in the operation, use and capabilities of the CMMS.

Coordinates with Public Works program supervisors to efficiently and accurately enter data into the system. Collects and enters asset data into the CMMS and related databases from various sources including direct field investigation; documents such as as-built drawings, invoices, and O&M manuals.

Generates standard and ad-hoc reports using the standard report structure of the asset data system, and other end user reporting tools. Fulfills requests for reports and information; works with end users to understand business processes and report requirements for assigned projects.

Performs quality control checks of asset data to ensure the accuracy of all data within the system.

Provides input to the division supervisor on system needs, the performance of asset data software and hardware, and improvements to the asset data analysis system.

Provides in-house training programs and manuals for asset management, CMMS, GIS, and other relevant software applications.

Maintains professional networks and attends training sessions and conferences as necessary to advance skills and keep abreast of issues and practices in all areas of responsibility.

Researches and makes recommendations on Asset Management and CMMS needs; monitors the performance of asset data software and hardware and recommends improvements. Assists with CMMS hardware and software upgrades for the asset data analysis system. Ensures the implementation of processes and practices are in support of asset management best practices and are synchronized with GIS. Assists with hardware and software upgrades for the asset data analysis system.

Serves as a member of various City committees as assigned. Assists other staff in the performance of their duties as assigned.

Conforms to all safety rules and performs work in a safe manner.

Performs as a member of a team, assisting with development of work group goals and objectives and contributing to the achievement of goals and objectives.

Complies with all Administrative Policies. Performs work in accordance with Council Policies and Municipal Code sections applicable to the position.

Delivers excellent customer service to diverse audiences. Responds to customer service requests, questions and complaints. Maintains a positive customer service demeanor and delivers service in a respectful and patient manner.

Acts ethically and honestly; applies ethical standards of behavior to daily work activities and interactions. Builds confidence in the City through own actions.

Maintains effective work relationships.

Arrives to work, meetings and other work-related functions on time and maintains regular job attendance.

Operates and drives vehicles and/or equipment safely and legally.

Education and Experience

High School diploma or equivalent required. Four years of related experience, training and/or education in Information Technology, Asset Management or GIS with three of those years in database development and project management in an increasingly responsible capacity.

-OR-

Associates degree in Computer Science, Information Technology or related field, including major coursework in computer science and engineering and significant coursework in database system management. Two years of increasingly responsible related experience in database development and project management.

Related experience includes significant responsibility collecting, entering and verifying data, supporting users, analyzing workflows and data, and reporting.

Prior experience and/or education in the maintenance and use of Asset Management/CMMS/GIS systems preferred.

Knowledge, Skills and Abilities

General knowledge of the principles, theories and methods of database concepts, structures, and programming logic; and the various types, classes, uses, and interrelationships of assets. Knowledge of asset management within a typical municipal Public Works department preferred.

CMMS and GIS software skills are preferred, including creating, editing and reporting on assets, using built-in functions or query languages (e.g. SQL).

Ability to develop procedures and to provide end user training.

Effective communication, analytical, customer service, interpersonal and problem solving skills.

Ability to get along well with co-workers and maintain working relationships; ability to promote a culture of teamwork and communication.

Ability to use a computer to perform essential functions of the position. High level of proficiency using an office productivity software suite and related applications.

Thorough knowledge of traffic laws and defensive driving.

Special Requirements

Ability to pass a pre-employment background and/or criminal history check.

Possession of and the ability to maintain a valid Oregon Driver's License.

Travel among City worksites and to training/conferences is required.

Demonstrable commitment to sustainability.

Demonstrable commitment to promoting and enhancing equity, diversity, and inclusion.

This individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.

Qualified applicants must submit an online application located on theCity of Corvallis website(click on "Apply" above).

Position is open until filled.

First review of applications will occur after 8:00 AM on Tuesday February 17, 2026.

Applicants are required to include a cover letter and resume with the online application;

Resumes will not be accepted in lieu of a completed online application.

Late or incomplete applications will not be accepted/considered.

*Please do not include personal or protected information in attached resumes or cover letters, this includes your birth date, age, dates of education, and graduation dates.*

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

We are seeking an experienced Staff Data Engineer to join our Unified Data Platform team. The ideal candidate will design, develop, and maintain enterprise-scale data infrastructure leveraging Azure and Databricks technologies. This role involves building robust data pipelines, optimizing data workflows, and ensuring data quality and governance across the platform. You will collaborate closely with analytics, data science, and business teams to enable data-driven decision-making.

Duties & Responsibilities:

• Design, build, and optimizedata pipelinesand workflows inAzureandDatabricks, including Data Lake and SQL Database integrations.
• Implement scalableETL/ELT frameworksusingAzure Data Factory,Databricks, andSpark.
• Optimize data structures and queries for performance, reliability, and cost efficiency.
• Drivedata quality and governance initiatives, including metadata management and validation frameworks.
• Collaborate with cross-functional teams to define and implementdata modelsaligned with business and analytical requirements.
• Maintain clear documentation and enforce engineering best practices for reproducibility and maintainability.
• Ensure adherence tosecurity, compliance, and data privacystandards.
• Mentor junior engineers and contribute to establishingengineering best practices.
• SupportCI/CD pipeline developmentfor data workflows using GitLab or Azure DevOps.
• Partner with data consumers to publish curated datasets into reporting tools such asPower BI.
• Stay current with advancements inAzure, Databricks, Delta Lake, and data architecture trends.

Technical Skills:

• Advanced proficiency inAzure 5+ years(Data Lake, ADF, SQL).
• Strong expertise inDatabricks (5+ years),Apache Spark (5+ years), andDelta Lake (5+ years).
• Proficient inSQL (10+ years)andPython (5+ years); familiarity withScalais a plus.
• Strong understanding ofdata modeling,data governance, andmetadata management.
• Knowledge ofsource control (Git),CI/CD, and modern DevOps practices.
• Familiarity withPower BIvisualization tool.

Minimum Qualifications:

• Bachelor's or Master's degree in Computer Science, Data Science, or related field.
• 7+ yearsof experience in data engineering, with significant hands-on work incloud-based data platforms (Azure).
• Experience buildingreal-time data pipelinesand streaming frameworks.
• Strong analytical and problem-solving skills.
• Proven ability tolead projectsand mentor engineers.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• Master's degree in Computer Science, Engineering, or a related field.
• Exposure tomachine learning integrationwithin data engineering pipelines.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $110,000 to $170,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

We are looking for a customer service oriented Help Desk specialist to provide technical support to user in an efficient and accurate manner. You will be considered as the organizations front line staff and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customers value is maintained to the standards set forth by the company.

• Provide first level contact and communicate resolutions to end users via phone for ticketing system
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Properly escalate unresolved questions/issues to the next level of support
• Track, route and redirect problems to correct resources
• Meet or exceed SLAs in response to resolving tickets and phone support request
• Install, modify, and repair computer software
• Walk end users through problem solving process
• Follow up with end users, provide feedback and see problems through to resolution
• Use excellent customer service skills to exceed users' expectation
• Recommend procedure modifications or improvements as needed
• Preserve and grow your knowledge of help desk systems, products, and services

• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.

Education/Training:

• High school diploma, GED or equivalent
• Prior information technology or help desk experiencepreferred
• BSc/BA in IT, Computer Science or relevant field a plus

Skills:

• Proven experience as a help desk technician or other customer support role in
• Tech savvy with working knowledge of office automation products, remote endpoint management tools.
• Excellent communication skills
• Customer-oriented, ability to work independently as well as in a team and remain on task
• Good understanding of computer systems, mobile devices and other technology products
• Ability to diagnose and resolve basic technical issues quickly
• Must have a valid driver's license

Experience:

• A minimum of two (2) years related experience required. Preference will be given to candidates with previous help desk/call center experience
• All applicants must be 18 years of age or older

Hours: Fill In hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Contract

Prominent Pharmaceuticals Company

JOB TITLE: Project Manager - Technical I CLIENT: A prominent Pharmaceuticals Company CONTRACT: 12 months initial contract (5/22/2017) - there is a possibility of extension LOCATION: Collegeville - PA 19426 Pay Rate: To be discussed over the phone POSITION SUMMARY Responsible for implementation of new or revised labeling artwork for the company's Biopharmaceutical products. Colleague coordinates Artwork change control workflows for assigned products, markets, and/or vendors. Colleague fundamentally performs the ePALMS system (electronic Artwork and Labeling Management System) \"Market Coordinator\" role on behalf of WSR Regulatory Strategy functions at Country Offices (PCOs) and is the central Regulatory point of contact for the PGS (Global Services) plants/artwork centers. POSITION RESPONSIBILITIES Initiate and \"build\" Artwork Requests (PARs) on behalf of Markets, assuring all required information, specifications and/or supportive documentation is available for plants/artwork centers to execute the production of product labeling related packaging components. Liaises with market stakeholders and PGS plant and artwork centers, or demand management lines to coordinate any unique factors that need to be considered; documents agreement on artwork timelines across stakeholders; escalates any issues/concerns within ALIM functional line and/or relevant leadership for adjudication as necessary. Coordinate artwork change control logistics across multiple departments to assure regulatory timelines for implementation are met and that product supply is not interrupted. Support large-scale artwork change control projects with broad portfolio impact under the direction of more senior ALIM staff. Evaluates content of labeling updates and raises potential issues with WSR, PGS or relevant local Markets as appropriate to minimize impact on schedules. Retrieve documents and/or generate reports in response to queries from Regulatory Agencies (e.g. inspections) or Assistant General Counsel (e.g. product litigation cases related to labeling in distribution). ORGANIZATIONAL RELATIONSHIPS ALIM Market Implementation Specialists Regulatory Strategists Global Services Plant Coordinators and Artwork Centers Proofreaders (internal and external) Supply Demand Management Leads Marketing EDUCATION AND EXPERIENCE Bachelor's degree plus 1 4 years relevant work experience. TECHNICAL SKILLS REQUIREMENTS Document management tools used for storage, retrieval, and lifecycle management of labeling related secondary packaging components (e.g. ePALMS, GDMS - Global Document Management System, Agile, Pfzer Labeling End to End Tracking PfLEET, or similar systems). Packaging artwork review, copy editing or proofreading tools (e.g. Docu-Proof, TVT or similar tools). Position Comments visible to MSP and Supplier: Must have pharmaceutical experience in labeling, regulatory, or packaging. ***** What is the minimum education experience required?: Bachelor's degree plus 1 4 years relevant work experience

All your information will be kept confidential according to EEO guidelines.

As a Part-Time Manager at Claire's, you will be responsible for:

• Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
• In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
• Delivering sales through friendly and efficient customer service
• Ensuring our customers have a fun and enjoyable shopping experience
• Demonstrating Claire's products
• Assisting customers with their queries using your product knowledge
• Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
• Ear piercing (you will receive full training)
• Ensuring the store looks presentable and inviting to our customers

About Claire's:

• A leading high street fashion retailer with +3000 stores globally
• We specialize in fashionable jewelry, accessories and cosmetics products
• Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
• We are a fun place to work! We encourage all store members to wear our product
• We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!

Qualifications - External:

About You:

• Some high school required
• Minimum 1 year retail experience
• Excellent verbal/written communication and organizational skills
• Basic computer skills
• Understands the importance of Customer Service
• Sound understanding of mathematics and strong reading comprehension skills
• Ability to stand during scheduled shifts
• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
• Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
• Ability to operate POS system

Compensation Range: $9.50 - $11.00

Claire's is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.

Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.

Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.

*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Information received relating to accommodation will be addressed confidentially. To request accommodation, please email . Only messages sent for this purpose will be considered.

Proxymity is a pioneering investor communications platform. Our unique, cutting-edge solutions connect global listed companies with their shareholders, via their intermediaries, in real time. This creates a more efficient, accurate and transparent communication flow for the industry, whilst our platforms, built on highly scalable technology, provide full compliance with the latest regulations.

Proxymity is here to change the investor communications landscape. Our mission is to make Proxy Voting and other Asset Servicing processes easier and more efficient. Our purpose is to solve complex problems for our customers and add value throughout the investor ecosystem through our connectivity and technology capabilities.

We are a fast-growth scale-up, rapidly growing our global presence and footprint and employee numbers. We are backed by some of the most influential names in the financial industry and have extensive growth plans in place for the future.

What We're Looking For:

Smart, energetic and inquisitive individuals to join our Client Services team in New York. You will perform a critical role in delivering professional, multi-faceted, first-class client service to our expanding network of customers and partners.

You will become a key contributor throughout the growth phases of Proxymity, supporting various pivotal activities and will have the opportunity to expand and develop your remit and role as the needs of the business continue to grow.

Core Responsibilities:

The core responsibilities for this role include, but are not limited to:

• Be the first point of contact between our clients and the business
• Review, respond and resolve client enquiries within agreed SLA's
• Build and maintain productive working relationships with clients and other stakeholders to build trust and foster positive collaboration
• Conduct thorough root cause analysis and query trending to identify strategic remediation actions
• Understand and track current and future workloads
• Execute daily tasks with a client focused approach
• Work in partnership with global operations and client service hubs and other internal stakeholders
• Ask questions to challenge the status quo
• Identify opportunities for process, platform and control environment improvements
• Participate in improvement projects and operational testing as necessary to support the change agenda
• Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation
• Proactively seek opportunities for self-improvement
• Understand the goals and objectives of the team, ensuring personal contributions and work execution align
• Assist with the training of new employees to the team
• Create a culture of inclusion and belonging, leading by example
• Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner
• Be an ambassador for the team, Client Services and Proxymity, always

Lewis Brisbois, an AmLaw 100 firm with 1,500+ attorneys and 55 locations servicing 40+ practice areas, is actively seeking a Practice Management Specialist.

We offer competitive compensation and in addition, Lewis Brisbois offers a range of benefits including medical, dental, vision, life insurance, 401k with employer match, as well as sick and vacation time. We also offer excellent opportunities for growth and advancement while working with a collaborative team.

The Practice Management Specialist collects, inputs, and updates data in firmwide databases designed to track litigation matters from beginning to resolution. Specialists also track and monitor compliance to client reporting guidelines, researching and compiling data for analysis and performing other duties in relationship to database querying and report generation.

The ideal candidate will have the following qualifications:

• Work experience in the legal environment and familiarity with the litigation process a plus
• Computer software experience and comfortable with database functionalities
• Familiarity with the Microsoft suite, especially Excel
• Strong organizational skills
• Highly detail-oriented
• Excellent communication skills, both oral and written
• Comfortable working independently and with a team
• Exceptional customer service skills and service-oriented mindset
• Thrive in a fast-paced environment
• Adept problem solver
• Deadline-driven
• Ability to think outside the box
• Data mindset with a strong understanding of the importance of data integrity, validation, and accuracy
• Major Plus: Airtable experience and organizational structure and previous experience in working with varied levels within a Firm as well as with Clients

Lewis Brisbois is not accepting search firm submissions for this position.

As a Sales Associate you are influencing the sales floor with your unique style, passion for the product, and welcoming energy. Your focus is on creating genuine connections with customers and guiding them to find their personalized look. Collaborating with team members and managers, you drive business success. Beyond fostering connections, you actively contribute to tasks like stocking and cleaning, ensuring a seamless customer experience. Your commitment to a collaborative, kind, and inclusive energy on the sales floor contributes to an overall positive and dynamic store environment.

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service
• Welcome customers to the store and answer their queries
• Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis
• \"Go the extra mile\" to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Stock and process shipment as needed