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LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
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About Us
Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
Job Summary
Systems Analysts are responsible for evaluating and improving the institution's information systems to meet the needs of users and enhance operational efficiency. This role involves gathering requirements, analyzing processes, and collaborating with stakeholders to implement effective technological solutions.
Responsibilities
Job Duty 1 -
Gather and analyze requirements from stakeholders to understand their needs and identify opportunities for improving information systems within the institution.
Job Duty 2 -
Evaluate existing systems and processes, documenting findings and providing recommendations for enhancements to increase efficiency and effectiveness.
Job Duty 3 -
Conduct testing and validation of new systems or updates to ensure they meet specified requirements and function as intended.
Job Duty 4 -
Provide training and support to end-users on new systems and processes, facilitating a smooth transition and promoting user adoption.
Job Duty 5 -
Develop and maintain documentation related to system specifications, processes, and user guides to ensure clarity and accessibility for stakeholders.
Job Duty 6 -
Monitor system performance and user feedback, identifying areas for improvement and working with teams to implement necessary changes.
Job Duty 7 -
Stay informed about industry trends and emerging technologies, evaluating their potential impact and relevance to the institution's needs.
Job Duty 8 -
Collaborate with technical teams to design and implement new systems or modifications, ensuring alignment with user requirements and institutional goals.
Job Duty 9 -
Collaborate with project managers and other team members to ensure that technology initiatives are completed on time and within budget.
Job Duty 10 -
Perform other job-related duties as assigned.
Required Qualifications
Educational Requirements
Bachelor's Degree in a related discipline or equivalent combination of education and experience.
Other Required Qualifications
Occasional travel between training locations required; sitting for extended periods of time; dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components; fifting and transporting of moderately heavy objects, such as computers and peripherals.
Required Experience
Four or more years of relevant experience.
Preferred Qualifications
Additional Preferred Qualifications
Other Preferred Qualifications
Skilled in Structured Query Language (SQL) writing and understanding in other programming languages. Skilled in oral and written communications.
Skilled in project management.
Preferred Educational Qualifications
Master's Degree in a related discipline or equivalent.
Knowledge, Skills, & Abilities
SKILLS
This job requires in-depth, hands-on knowledge of and experience with enterprise and desktop applications that are assigned; proven experience with troubleshooting principles, methodologies, and issue resolution techniques; knowledge of programming languages and techniques; ability to develop and interpret technical documentation for training and end user procedures; experience with building and maintaining databases for query and problem tracking; good analytical and problem-solving abilities; ability to present ideas in business-friendly and user-friendly language; very strong customer service orientation; excellent written, oral, and interpersonal skills; experience working in a team-oriented, collaborative environment.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Salary Range: $60,000 - 79,000
Location: Atlanta, GA
Background Check
Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening
Description
What We're Looking For:
As a MeltwaterImplementation Manager, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of AI key features. Reporting to the program and Implementation Regional Manager, you will prioritize account setup and provide customized team training to ensure alignment with clients' objectives. You will play a key role in helping clients understand and leverage Meltwater's AI capabilities. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations.
Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.
Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact.
What You'll Do:
Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.
Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience
Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.
Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.
Champion innovation and the adoption of emerging technologies across implementation practices
Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.
Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.
Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.
Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
Effectively communicate project status and deliverables with internal and external teams to ensure project success.
Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.
What You'll Bring:
A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support
A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.
Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
Proven ability to lead cross-functional teams and influence without direct authority
Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.
A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.
A deep understanding of and passion for media, news, and current affairs.
Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
Excellent written and verbal communication skills in English. Spanish or another language is a plus.
The ability to legally work in the country of hire is required for this position.
What We Offer:
Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Compensation Overview
Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
Description
What We're Looking For:
As a Meltwater Implementation Manager, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of key features. Reporting to the Regional Onboarding & Adoption Manager, you will prioritize account setup and provide customized team training to ensure alignment with clients' objectives. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations.
Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.
Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact.
What You'll Do:
Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
Initiate and nurture relationships with clients within the first 30 to 60 days of their subscription.
Lead and manage client implementations to ensure smooth transitions.
Establish yourself as a trusted advisor and expert across Meltwater's SaaS platforms.
Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
Effectively communicate project status and deliverables with internal and external teams to ensure project success.
Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
What You'll Bring:
A Bachelor's degree or higher and a minimum of 1 year of relevant experience in a client-facing role within software support
A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
A deep understanding of and passion for media, news, and current affairs.
Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
Excellent written and verbal communication skills in English.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week.
The ability to legally work in the country of hire is required for this position.
What We Offer:
Comprehensive paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Base Salary $50,000 - $55,000 USD per year + 20% bonus subject to the terms of the applicable bonus plan.
Total compensation range for this position: $50,000 - $66,000 USD per year.
Our Story:
The sky is the limit at Meltwater.
At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.
Our award-winning culture is our north star and drives everything we do - from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products - and making sure to celebrate our successes and have fun along the way.
We're proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to reach your goals.
So, in a nutshell, that's Meltwater. We love working here, and we think you will too.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Location, Irving TX
Duration: 6 Months with optional 6 month extension
JOB SUMMARY
Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide financial counseling services to clients. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. Ayco is committed to building a culturally diverse environment, and is proud to be an equal opportunity employer.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Facilitate payment function, answer client queries on accounts, portfolios and records
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Guide callers through troubleshooting, navigating the company website or using the products or services
- Collaborate with other client services professionals and financial advisors to improve client experience
- Willingness to cross train in other operational functions beyond day-to-day assignment
- Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements
- Process team specific tasks as requested by the business.
- Utilize proprietary and external systems to evaluate complex issues and make critical thinking decisions
- Interface with teams and businesses resolve on-going issues and answer specific policy questions
- Provide support and work on special projects as requested
QUALIFICATIONS/REQUIREMENTS:
- Bachelor's degree
- 1-3 years of prior work experience in a relevant field.
- Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
- Highly organized with exceptional attention to detail and follow-through
- Strong ability to manage multiple projects with competing deadlines
- Proven analytical skills and problem solving ability
- Team player with positive attitude and strong work ethic
- Ability to work collaboratively with all levels of the organization
- Flexible and able to work well under pressure in a team environment
- Strong communication skills (written and verbal)
- Great active listening skills
- Exceptional interpersonal and rapport building skills
- Ability to work in a fast-paced environment
- Strong interest in client service/operations
- Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
- Analyst must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
- Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
Duration: 6 months
Location: Salt Lake City, UT
Job Description:
The Margin Lending Analyst will support the Private Wealth Management (PWM) Margin Lending team in delivering operational excellence across margin calculation, monitoring, and exception handling. This position is essential for ensuring adherence to regulatory requirements and upholding client service standards, while providing comprehensive support to the advisor team.
We promote cross-training and ensure our Analysts develop a broad level of understanding across the varied departmental functions carried out. You can expect to be given early responsibility, and in return, you will be expected to contribute your own ideas to make a difference and add value to the group. The role will involve close interaction with other areas of the bank, including Credit, Risk, and Sales, therefore requiring strong communication and interpersonal skills.
Key Responsibilities:
* Margin Call Issuance & Monitoring: Execute daily margin calculations, validate call amounts, and issue margin calls in accordance with regulatory and internal guidelines.
* Exception Handling: Monitor and resolve margin exceptions, including non-call issuance and late liquidations, ensuring risk mitigation and compliance.
* Manual Support: Provide manual margin calculations and overrides for high-value clients not supported by automated tools.
* Regulatory Governance: Apply margin rules (e.g., Reg T, FINRA 4210) and ensure adherence to firm-wide control frameworks.
* Reporting & Documentation: Maintain accurate records of margin activity, support audit requests, and contribute to control updates.
* Responding to all incoming queries and interacting with many different areas of the bank, in particular with Risk, Credit, and Technology.
* Proactively working on enhancing the team's process and controls.
* Resolution and escalation of all client disputes and queries.
* Project and initiative management and participation within the team and across all regions.
Sr. Full Stack Engineer
Job ID
2025-2140
# of Openings
1
Overview
Currently seeking multiple Full Stack Developers in support of the of U.S. Citizenship and Immigration Services (USCIS) Engineering Support for Identity Services (ESIS), this individual will support Agile Application Development technologies and capabilities in the areas of software development, systems engineering, integration, and test of software applications and infrastructure. Will be skilled with front-end, back-end, and database development. Design and implement full stack cloud solutions to include IaaS, PaaS, and SaaS. Design and deploy computing infrastructure, physical or virtual machines and other resources like virtual-machine disk image library, block and file-based storage, firewalls, load balancers, IP addresses, virtual local area networks. Implement cloud-based platform services for AWS. Implement cloud-based software as service for AWS. Perform DevOps functions.
Key Skills:
- 10+ years of experience with full stack engineering with proficiency in database development/integration as well as server and client application development/integration
- Software developing experience using Python and Java Spring framework
- Experience with other software technologies such as Web Services (SOAP/REST), React/Angular, VS Code, SQL, Gradle, and/or Git
- AWS experience required with experience deploying enterprise applications in AWS
- Experience with CI/CD environment tools such as Docker, Jenkins, Ansible, Kubernetes
Responsibilities
- Software development with Python, Java, React, and various scripting languages
- Design data models and web APIs and creation of software tasks from system requirements
- Perform requirements analysis, design, development, unit, and integration testing of software, troubleshooting and debugging of the system
- Immediate responsibilities will include enhancing and maintaining the existing system as well as design, development, and documentation of new features
- Create Git Releases, pull request and code reviews
- Query logs utilizing Splunk and will monitor dashboarding utilizing New Relic
- Usage of Atlassian Tools for day to day tasks within the Scrum process
- Implement web services, data persistence access features and external interfaces
- Partner closely with front-end and database engineers to ensure features are developed holistically
- Follow Agile software development methodology and team architecture standards.
- Will need to be able to read Architecture Diagrams
- Perform test service to improve code coverage, mocking services, test driven development and unit testing
- Will modify Helm Charts, Jenkinsfiles, and Dockerfiles
Qualifications
- MUST BE US CITIZEN
- Bachelor's degree required
- Must be able to obtain and maintain a Public Trust security clearance
- 10+ years expereince in Software Engineering
- Must have experience in Python and Java Spring Framework (Boot, Batch, Data, Security)
- Must have experience with other software technologies such as Web Services (SOAP/REST), React/Angular, VS Code, SQL, Gradle, and/or Git
- Experience with design, development, enhancement, troubleshooting and debugging of web applications
- Must have experience in AWS cloud environment and with CI/CD tools (ie. Docker, Jenkins, Kubernetes) for deployment processes, monitoring production environments, and modifying docker/Jenkins files and helm charts
- Experience with scripting languages (Python, Bash, Powershell, Perl) is not required but nice to have
- Understanding of the concept of branching and utilizing technological tools such as Git, VS Code, and/or Rancher to perform
- Experience with creating Git releases, creating pull requests, and reviewing code
- Experience monitoring dashboards utilizing New Relic
- Experience with Splunk to query logs
- Experience with Junit testing preferred
- Experience creating release instructions utilizing JIRA
- Experience developing and integrating complex software systems through the full SDLC
- Experience with Agile Scrum
- Must have strong written and verbal communication skills
Target Pay Range
The below listed pay range for this position is not a guarantee of compensation or salary. The final offered salary will be influenced by a host of factors including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Pyramid Systems that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits, to include our Employee Stock Ownership Program, FlexPTO, and learning and development opportunities.
Pyramid Min
USD $125,731.00/Yr.
Pyramid Max
USD $188,597.00/Yr.
Why Pyramid?
Pyramid Systems, Inc. is an award-winning, technology leader, driving digital transformation across federal agencies. We empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions so federal agencies can meet their mission goals. Voted a Top Workplace, both regionally (Washington, DC) and Nationally (USA) the past 2 years (2023 and 2024) based on the feedback from our employees, we are headquartered in Fairfax, VA. and have a growing national footprint. We value and promote our Flexible Workplace approach because of the positive impacts it has on work-life integration. We remain committed to ensuring every employee's voice is heard, performance and results are recognized and rewarded, development and advancement is a focus, and diversity, equity and inclusion is a company priority. We offer competitive compensation and benefits (including a recently launched Employee Stock Ownership Plan - ESOP), a robust performance-based rewards program, and we know how to have fun! Our people and culture have endured and delivered for our clients for nearly three decades.
EEO Statement
Pyramid Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Location: Irving TX, 75062
Duration: 6 Months ( Possible extension)
Description:
- Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide financial counseling services to clients. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation.
Essential Duties And Responsibilities:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Facilitate payment function, answer client queries on accounts, portfolios and records
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Guide callers through troubleshooting, navigating the company website or using the products or services
- Collaborate with other client services professionals and financial advisors to improve client experience
- Willingness to cross train in other operational functions beyond day-to-day assignment
- Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements
- Process team specific tasks as requested by the business.
- Utilize proprietary and external systems to evaluate complex issues and make critical thinking decisions
- Interface with teams and businesses resolve on-going issues and answer specific policy questions
- Provide support and work on special projects as requested
Qualification:
- Bachelor's degree
- 1-3 years of prior work experience in a relevant field.
- Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
- Highly organized with exceptional attention to detail and follow-through
- Strong ability to manage multiple projects with competing deadlines
- Proven analytical skills and problem solving ability
- Team player with positive attitude and strong work ethic
- Ability to work collaboratively with all levels of the organization
- Flexible and able to work well under pressure in a team environment
- Strong communication skills (written and verbal)
- Great active listening skills
- Exceptional interpersonal and rapport building skills
- Ability to work in a fast-paced environment
- Strong interest in client service/operations
- Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
- Analyst must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
- Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
Job Description:
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
We are seeking a highly skilled and experienced Data Analyst with Power BI Specialty to join a dynamic team of marketing analysts in driving forward our mission to transform business and ad tech data into valuable marketing insights. As a Data Analyst / Power BI Specialist in the Wiley Marketing team, you will play a crucial role developing strategically important shared data models for reports that influence strategic decision-making, shed light on campaign performance, and ensure the success of our publishing initiatives. We're looking for a methodical, future-thinker, who can support and guide others in the team to do the same. We have rich data landscape at our fingertips; this role is a key advocate in its practical application to benefit marketing effectiveness.
How you will make an impact:
Develop and maintain shared semantic models in Power BI using star schema design.
Develop SQL queries to extract and manipulate data from our BigQuery database for use in Power BI.
Define and implement best practice report/data management through Microsoft Fabric integrations
Review and maintain reports for performance optimizations, style consistency, and best practice improvements.
Consult on and support building a data model and structure that enables efficient and accurate reporting and analysis.
Consult on wireframe design during the early stages of building new reports to provide guidance on effective visualization and user experience.
Consult on the development of strategically insightful reporting dashboards with actionable insights to support key stakeholder decision-making processes.
We are looking for people who have:
Experience (4+ years) in Data Modelling, Data Analysis, or similar.
Demonstrated experience with Power BI, semantic models, and other Microsoft Fabric tools.
Demonstrated proficiency creating SQL queries to manipulate large datasets.
Strong analytical and problem-solving skills, with a focus on best practice and data governance.
Strong attention-to-detail, with the ability to organize and maintain datasets using meticulous, self-determined methods.
Strong communication skills, with the ability to define requirements and explain technical concepts to both technical and non-technical stakeholders.
Experience with BigQuery or other data warehousing platforms.
We power infinite possibilities.
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We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
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Salary Range:
85,500 USD to 122,567 USD#LI-SCJob Posting Title:
Data Analyst - Power BI SpecialistLocation:
Hoboken (HQ), NJ, USAJob Description
NoSQL DBA with Mongo DB, Casandra, Couchbase, Elastic Search
We are seeking an experienced Database Engineer with strong expertise in MongoDB and working knowledge of additional NoSQL technologies including Elasticsearch, Cassandra, and Couchbase. The ideal candidate will be responsible for designing, implementing, and maintaining high-performance database solutions that support our enterprise applications and data infrastructure.
Primary Skills (MongoDB):
• 5+ years of hands-on experience with MongoDB in production environments
• Expert-level knowledge of MongoDB architecture, replication, and sharding
• Proven experience with MongoDB performance tuning and optimization
• Strong understanding of MongoDB Atlas and cloud-based deployments
• Proficiency in MongoDB query optimization and index design
• Experience with MongoDB backup, recovery, and disaster recovery strategies
• Knowledge of MongoDB security best practices and implementation
• Familiarity with MongoDB aggregation framework and data modeling
Secondary Skills (Nice to Have):
• 2+ years of experience with Elasticsearch for search and analytics
• Working knowledge of Cassandra for distributed database management
• Familiarity with Couchbase for caching and document storage
• Understanding of NoSQL database selection criteria and trade-offs
Technical Requirements:
• 7+ years of overall database administration and engineering experience
• Strong proficiency in scripting languages (Python, Bash, JavaScript)
• Experience with database monitoring tools and APM solutions
• Knowledge of Linux/Unix systems administration
• Understanding of containerization technologies (Docker, Kubernetes)
• Experience with CI/CD pipelines and infrastructure as code
• Familiarity with cloud platforms (AWS, Azure, or GCP)
KEY RESPONSIBILITIES
MongoDB Database Management:
• Design and implement MongoDB database architectures for scalability and high availability
• Perform capacity planning and resource optimization for MongoDB clusters
• Configure and maintain replica sets and sharded clusters
• Develop and enforce MongoDB coding standards and best practices
• Monitor database performance and implement tuning strategies
• Manage database security, including authentication, authorization, and encryption
• Execute backup and recovery procedures ensuring data integrity
• Troubleshoot complex database issues and performance bottlenecks
Multi-Database Support:
• Assist with Elasticsearch cluster configuration and index management
• Support Cassandra deployments for high-throughput workloads
• Provide guidance on Couchbase implementation for caching solutions
• Evaluate and recommend appropriate NoSQL solutions based on use cases
• Maintain documentation for all database platforms
Collaboration & Development:
• Work closely with development teams on database design and optimization
• Review database schemas and queries for performance improvements
• Participate in code reviews focusing on database interactions
• Provide technical guidance and mentorship to junior team members
Operations & Maintenance:
• Implement monitoring and alerting solutions for database health
• Perform regular maintenance tasks including patching and upgrades
• Develop disaster recovery plans and conduct failover testing
• Maintain database documentation and runbooks
• Participate in on-call rotation for production support
PREFERRED QUALIFICATIONS
• MongoDB Certified DBA or Developer certification
• Experience with data migration projects across different database platforms
• Knowledge of data modeling for both relational and NoSQL databases
• Understanding of microservices architecture
• Contributions to open-source database projects
Visa Status: US Citizen or Green Card Only
Location: Irving, TX (Local Candidates Only)
Employment Type: Full-time / Direct Hire
Work Environment: Hybrid (Monday thru Thursday - in office / Friday - at home)
***MUST HAVE 10+ YEARS EXPERIENCE AS A DATA ENGINEER***
***US Citizen or Green Card Only***
The AWS Senior Data Engineer will own the planning, design, and implementation of data structures for this leading Hospitality Corporation in their AWS environment. This role will be responsible for incorporating all internal and external data sources into a robust, scalable, and comprehensive data model within AWS to support business intelligence and analytics needs throughout the company.
Responsibilities:
- Collaborate with cross-functional teams to understand and define business intelligence needs and translate them into data modeling solutions
- Develops, builds and maintains scalable data pipelines, data schema design, and dimensional data modelling in Databricks and AWS for all system data sources, API integrations, and bespoke data ingestion files from external sources. Includes Batch and real-time pipelines.
- Responsible for data cleansing, standardization, and quality control
- Create data models that will support comprehensive data insights, business intelligence tools, and other data science initiatives
- Create data models and ETL procedures with traceability, data lineage and source control
- Design and implement data integration and data quality framework
- Implement data monitoring best practices with trigger based alerts for data processing KPIs and anomalies
- Investigate and remediate data problems, performing and documenting thorough and complete root cause analyses. Make recommendation for mitigation and prevention of future issues.
- Work with Business and IT to assess efficacy of all legacy data sources, making recommendations for migration, anonymization, archival and/or destruction.
- Continually seek to optimize performance through database indexing, query optimization, stored procedures, etc.
- Ensure compliance with data governance and data security requirements, including data life cycle management, purge and traceability.
- Create and manage documentation and change control mechanisms for all technical design, implementations and systems maintenance.
Target Skills and Experience
- Bachelor's or graduate degree in computer science, information systems or related field preferred, or similar combination of education and experience
- At least 10 years' experience designing and managing data pipelines, schema modeling, and data processing systems.
- Experience with Databricks a plus (or similar tools like Microsoft Fabric, Snowflake, etc.) to drive scalable data solutions.
- Experience with SAP a plus
- Proficient in Python, with a track record of solving real-world data challenges.
- Advanced SQL skills, including experience with database design, query optimization, and stored procedures.
- Experience with Terraform or other infrastructure-as-code tools is a plus.
