Ediscovery Query Examples Jobs in Usa

Company Description

Founded in 2008, L’AGENCE is a luxury lifestyle brand that seamlessly blends the relaxed vibe of Southern California with an elegant Parisian aesthetic. Originally focused on ready-to-wear and denim, the brand has expanded its portfolio to include footwear, swimwear, belts, and hats. Offering versatile collections that transition effortlessly from casual to formal settings, L’AGENCE is a go-to for individuals with busy, on-the-go lifestyles. The brand is found in over 450 specialty stores worldwide, including top retailers such as Bergdorf Goodman, Saks Fifth Avenue, and Harrods. Headquartered in Los Angeles, L’AGENCE also operates showrooms in New York City, Paris, and Seoul.

Job Summary 

The Senior Account Executive will be responsible for developing and promoting the brand through the implementation of wholesale brand strategy, while maximizing sales growth and product assortment for all categories across designated accounts. Such designated accounts will primarily be major accounts

Examples of Essential Duties and Responsibilities

• Responsible for supporting and growing both new and existing accounts and account relationships (will have a primary focus on Major accounts).
• Provide recommendations to buyers on how to continue to drive business in their respective store.
• Grow L’AGENCE’s top line sales and gross margin in a fast paced environment.
• Partner with VP of Sales and Sales Operations to develop growth and top line sales execution strategies.
• Partner with planner on seasonal budgets and profitability targets and periodically check-in to ensure expectations are being met.
• Project on sales for future inventory needs.
• Work with retail teams to plan events and incentivize staff.
• Analyze weekly sales reports for opportunities.
• Work with customer service to ensure wholesale orders are being properly managed and shipped.
• Strategize growth in new category launches.
• Communicate deadlines and act as liaison between showrooms.
• Other duties as assigned. 

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different position and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Qualifications 

• 5-7 + years’ experience, with at least 4 years in a management of majors wholesale accounts. Experience with Bloomingdales is a plus
• Previous knowledge and experience working within the women’s contemporary apparel industry is required. 
• Established relationships with accounts such as Nordstrom, Neiman Marcus, Bloomingdales. 
• A strong understanding of brand development and multichannel marketing concepts with knowledge of industry competition.
• Strong analytical skills; including a deep understanding of retail math, and advanced excel.
• Extremely organized with attention to detail and accuracy.
• Exercises sound judgement and maintains composure when connecting with clients.
• Resourceful, hands-on, and communicative.
• Exceptional negotiation and presentation skills
• Ability to multi-Task and work well in a team setting

2nd SHIFT- 4PM-12:30AM

Desktop Publisher/Presentation Specialist

Contract to hire

HYBRID- 3 DAYS ONSITE/2 DAYS REMOTE (after 90 days)

***MUST WORK 2ND SHIFT-4:30PM-12:30AM, Must work onsite, 5 days a week for first 90 days, then move to Hybrid (3 days onsite/2 days remote).****

Our client is seeking a 2nd shift individual to help support their clients (mainly financial services/banking clients) in preparing PowerPoint decks as well as other Desktop Publishing duties. This role will not be creating new templates in PowerPoint but rather making updates to existing templates for presentation decks. In additional to this, duties could include changing out colors, logos, images, content, etc. as needed. Other work includes retouching of images, inputting photos or creating tables in Excel. Must have strong attention to detail to ensure content is formatting properly and presenting properly for both digital and print.

Responsibilities:

• Utilize appropriate logs and/or tracking software for all presentation work
• Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
• Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed (will use PowerPoint frequently)
• Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
• Proficiency in using equipment/technology/software and hardware necessary to perform job functions
• Communicate with team members, lead, supervisor or client on job or deadline concerns
• Meet contracted deadlines for service delivery to our clients
• Troubleshoot basic software or hardware problems

Qualifications:

• Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
• Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples);
• Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
• Strong attention to detail; able to work on multiple projects simultaneously
• Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
• Strong organizational skills needed
• Ability to meet deadlines and complete all projects in a timely manner
• Ability to handle sensitive and/or confidential documents and information
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a fast-paced environment
• Ability to communicate professionally both verbally and in writing

CIVIL / Jurisdiction ENGINEERING MANAGER

Under administrative direction, of the Regional Vice President Civil Engineering Manager is responsible for planning, organizing, directing, managing staff and delivering quality product and services to jurisdictional and private sector clients.

Civil / Jurisdictional Engineering Manager, to oversee a team that supports planning, design review, construction, inspections and client consulting as it relates to grading, stormwater, roadways, jurisdiction related public work projects (i.e. landfill, water, wastewater, transportation facilities).

Civil / Jurisdictional Engineering Manager oversees full scope of professional civil engineering/land surveying work in the field and in the office; prepare documents, plans and supports plan review of construction documents and specifications of client projects / review work prepared by others.

DISTINGUISHING CHARACTERISTICS

This level is distinguished from Senior Engineer by the oversight of all matters pertaining to engineering and engineering judgement. Positions in this class provide directions to engineering staff and may be tasked to support clients in the capacity of City/County Engineer.

REPORTS TO

Regional Vice President; The Civil / Jurisdictional Engineering Manager is the highest authority for all matters pertaining to operation of the Civil Engineering Group.

SUPERVISION RESPONSIBILITES

Provides training and work direction too engineering staff.

EXAMPLES OF DUTIES

Duties may include but are not limited to the following:

• Plans, organizes, directs and manages the functions and activities of the Civil team.

• Develops and implements goals, objectives, and priorities.

• Provides administrative direction and oversight for Civil / Municipal staff.

• Develops and administers project budgets; formulates project development and review hours.

• Oversees the planning, design, plan reviews and inspections related to Civil projects.

• Directs and coordinates the work of engineering consultants.

• Oversees the project management of projects including inspection, specifications, cost control, and time requirements.

• Oversees the checking of survey, parcel, and final maps for compliance with applicable laws, ordinances, and established survey practices.

• Oversees and Supports the review of land development and grading permits.

· Contract preparation and review,

· Site suitability studies, and

· Review of legal descriptions of real property.

· Reviews and participates in the preparation of environmental assessments.

· Prepares highly complex and technical reports.

· Documents policies and procedures

· Establishes appropriate engineering standards for jurisdiction infrastructure.

· Attends, makes presentations, and facilitates internal and external meetings as needed.

· May represent the jurisdiction / clients at meetings related to engineering issues.

TYPICAL PHYSICAL REQUIREMENTS

Sit for extended periods; frequently stand and walk; ability to walk on slippery and uneven

terrain; sufficient manual dexterity and eye-hand coordination to operate office and field

engineering equipment.

TYPICAL WORKING CONDITIONS

Work is performed in both office and outdoor environments, some exposure to variances

in temperature and weather conditions; continuous contact with staff and the public.

DESIRABLE QUALIFICATIONS

Knowledge of:

• Principles, practices, and methods of Civil Engineering and Land Surveying as applied to the design, acquisition, construction and knowledge of roadway and bridges.

• Construction methods, materials, and equipment.

• Proper inspection methods and procedures.

• Principles of project development and coordination.

• Use of computers and computer applications related to engineering/surveying work.

• AutoCAD programs and applications.

• State Subdivision Map Act, Professional Engineers Act, and Land Surveyors Act.

• ArcMap GIS program and applications.

• Floodplain Management (Certified Floodplain Manager - CFM)

• Stormwater Quality (Qualified SWPPP Developer/Practitioner – QSD/QSP)

• Provide supervision, training, and work evaluation for assigned staff and build staff morale.

• Direct and oversee a wide scope of complex professional engineering and construction, surveying programs and projects.

• Knowledge of Floodplain management and storm water quality systems.

• Experience with survey, parcel, and final maps for compliance with applicable laws, ordinances, and established survey practices

• Knowledge of Floodplain management and storm water quality systems.

• Direct the preparation of and prepare clear, concise reports and presentations.

• Establish and maintain cooperative working relationships.

Training and Experience:

Any combination of training and experience which provides the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities might be: Broad and extensive engineering experience in planning, development, construction and maintenance of roads bridges, and other transportation facilities.

Advanced educational/training in civil engineering.

Demonstrated examples of successful public works project planning, design, construction, and close-out.

Special Requirements:

• Registered Civil Engineer (PE) or Registered Land Surveyor in the State of California.

• A bachelor’s or master’s degree from an accredited US college or university, in planning, engineering, public or business administration, public works management or related field is preferred and (5) years of progressively responsible experience in public works management and program and budgetary planning is required.

• Possession of a valid driver’s license.

We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.

To be a successful help desk technician, you should be well-versed in all aspects of computer systems configuration, set up, and maintenance. You should also have excellent interpersonal and communication skills.

1. Responding to queries on the phone, via email, in person, or through remote access.
2. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
3. Training computer users.
4. Training other staff on troubleshooting and diagnosing problems.
5. Gaining feedback from customers to improve training methods.
6. Writing and editing training manuals.
7. Running reports and analyzing common complaints and problems.

1. An Associate's degree in computer science or related field.
2. A strong working knowledge of computer systems, hardware, and software.
3. Good problem-solving, analytical, and team-working skills.
4. Excellent communication and interpersonal skills.
5. An openness to learning new technologies.

Doctor of Medicine | Gastroenterology

Location: Bay City, MI

Employer: Wellhart, LLC

Pay: Competitive weekly pay (inquire for details)

Contract Duration: 60 Days

Start Date: ASAP

LocumJobsOnline is working with Wellhart, LLC to find a qualified Gastroenterology MD in Bay City, Michigan, 48708!

We are seeking a board-certified Gastroenterologist for a locum tenens assignment in Michigan starting Mar 1, 2026. This opportunity features a Monday 7am to Friday 7pm call schedule with no weekend call. The assignment offers a chance to provide specialized GI care in a locum environment.

Job Details

• Location: Michigan
• Start Date: Mar 1, 2026
• Provider Type Needed: Gastroenterologist
• Schedule: Monday 7am - Friday 7pm call; no weekend call

Responsibilities and Duties

• Provide specialized gastroenterology care to patients as required
• Participate in call coverage during scheduled hours
• Adhere to all clinical protocols and standards of care
• Ensure accurate clock-in/clock-out using Doc Time in accordance with site requirements
• Maintain compliance with all credentialing and documentation needs, including NPDB self-query

Additional Information

• Board certification in Gastroenterology is required
• Michigan medical license required
• DEA license and clean malpractice history required for credentialing
• Must provide a copy of the NPDB self-query (pulled within 30 days) at presentation
• Reverse billing site; timesheets are not accepted

Benefits

• Strong compensation
• Travel-related expenses covered
• A-rated medical malpractice insurance provided
• Dedicated recruiter for future travel opportunities

What are Locum Tenens Jobs?

Locum tenens jobs, sometimes referred to as travel assignments, are contract positions that help meet patient care needs at various healthcare facilities and hospitals for a defined period. These roles can vary in length from a single week to over a year, often with options for extension. Medical professionals who undertake locum or travel work possess the same qualifications as permanent staff and frequently opt for these roles due to benefits such as competitive remuneration and greater scheduling flexibility.

About Wellhart, LLC

Wellhart was founded in 2018 with a mission to tackle the urgent healthcare staffing problem at commercial medical facilities and local, state, and federal government agencies. We're continuously adding new and highly-skilled MDs, CRNAs, nurse practitioners (NPs), and physician assistants (PAs) who work as anesthesiology professionals, hospitalists, emergency medicine professionals, and radiologists to our database. 

Our mission is to consistently provide the most elevated level of quality staffing and to offer exceptional client/provider solutions. Wellhart’s ongoing goal is to establish positive, lasting partnerships between our skilled team of motivated professional recruiters, our invaluable providers, and our respected clients. 

Whether you’re a new graduate just getting started, or a retiree looking to make some extra money, locum tenens provides benefits that appeal to skilled medical professionals of all ages and situations. Becoming a locum tenens provider allows you to:

*Travel the United States and see new places.
*Keep your skills sharp, while learning new ones along the way.
*Set your own schedule.
*Earn more money than permanent providers.
*Experience new practice settings.
*Make a difference in areas that are struggling with healthcare worker shortages.

Join the Wellhart team! 

1701067EXPPLAT

About the Role

Our global retail client is seeking a Senior Financial Analyst to join the Supply Chain Finance team. This role is critical in driving financial insights, supporting operational decision-making, and improving performance across the supply chain network. The ideal candidate has a strong background in FP&A to include budgeting and forecasting, with specific experience in freight, logistics, inventory, and SKU-level analysis.

If you thrive in a fast-paced environment, have exceptional analytical capabilities, and want to influence financial strategy within a high-impact business unit, this is an excellent opportunity.

Key Responsibilities

• Serve as a strategic finance partner to the Supply Chain business unit, providing financial insights and analytical support.
• Develop and maintain financial models focused on freight, logistics, transportation, and inventory performance.
• Conduct SKU-level profitability and cost-to-serve analysis to inform operational and merchandising decisions.
• Support monthly and quarterly FP&A cycles, including forecasting, budgeting, variance analysis, and reporting.
• Build dashboards and visualizations in Power BI to track supply chain KPIs
• Partner cross-functionally with Operations, Logistics, Inventory Management, and Merchandising teams to drive financial accuracy and performance improvements.
• Automate and streamline reporting using advanced Excel capabilities (e.g., Power Query, advanced formulas, macros a plus).
• Provide ad hoc financial analysis and scenario modeling to support business initiatives and continuous improvement.

Qualifications

• 3–5 years of FP&A or financial analysis experience, with experience within Supply Chain, Logistics, or Inventory functions.
• Proven expertise in freight, logistics, inventory, and SKU-level analytics.
• Advanced proficiency in Microsoft Excel (index/match, V/HLOOKUP, pivot tables, Power Query, modeling).
• Hands-on experience with Power BI for dashboarding and data visualization.
• Strong analytical, problem-solving, and financial modeling skills.
• Ability to translate complex data into actionable business recommendations.
• Exceptional communication skills and comfort working with cross-functional partners and senior leadership.
• Bachelor’s degree in Finance, Accounting, Business, Supply Chain, or related field.

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Systems Analysts are responsible for evaluating and improving the institution's information systems to meet the needs of users and enhance operational efficiency. This role involves gathering requirements, analyzing processes, and collaborating with stakeholders to implement effective technological solutions.

Job Duty 1 -
Gather and analyze requirements from stakeholders to understand their needs and identify opportunities for improving information systems within the institution.

Job Duty 2 -
Evaluate existing systems and processes, documenting findings and providing recommendations for enhancements to increase efficiency and effectiveness.

Job Duty 3 -
Conduct testing and validation of new systems or updates to ensure they meet specified requirements and function as intended.

Job Duty 4 -
Provide training and support to end-users on new systems and processes, facilitating a smooth transition and promoting user adoption.

Job Duty 5 -
Develop and maintain documentation related to system specifications, processes, and user guides to ensure clarity and accessibility for stakeholders.

Job Duty 6 -
Monitor system performance and user feedback, identifying areas for improvement and working with teams to implement necessary changes.

Job Duty 7 -
Stay informed about industry trends and emerging technologies, evaluating their potential impact and relevance to the institution's needs.

Job Duty 8 -
Collaborate with technical teams to design and implement new systems or modifications, ensuring alignment with user requirements and institutional goals.

Job Duty 9 -
Collaborate with project managers and other team members to ensure that technology initiatives are completed on time and within budget.

Job Duty 10 -
Perform other job-related duties as assigned.

Educational Requirements
Bachelor's Degree in a related discipline or equivalent combination of education and experience.

Other Required Qualifications
Occasional travel between training locations required; sitting for extended periods of time; dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components; fifting and transporting of moderately heavy objects, such as computers and peripherals.

Required Experience
Four or more years of relevant experience.

Additional Preferred Qualifications
Other Preferred Qualifications
Skilled in Structured Query Language (SQL) writing and understanding in other programming languages. Skilled in oral and written communications.
Skilled in project management.

Preferred Educational Qualifications
Master's Degree in a related discipline or equivalent.

SKILLS
This job requires in-depth, hands-on knowledge of and experience with enterprise and desktop applications that are assigned; proven experience with troubleshooting principles, methodologies, and issue resolution techniques; knowledge of programming languages and techniques; ability to develop and interpret technical documentation for training and end user procedures; experience with building and maintaining databases for query and problem tracking; good analytical and problem-solving abilities; ability to present ideas in business-friendly and user-friendly language; very strong customer service orientation; excellent written, oral, and interpersonal skills; experience working in a team-oriented, collaborative environment.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Salary Range: $60,000 - 79,000

Location: Atlanta, GA

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

Description

• 
  Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
• 
  Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.
• 
  Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience
• 
  Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.
• 
  Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.
• 
  Champion innovation and the adoption of emerging technologies across implementation practices
• 
  Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.
• 
  Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.
• 
  Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
• 
  Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
• 
  Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
• 
  Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.
• 
  Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
• 
  Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
• 
  Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
• 
  Effectively communicate project status and deliverables with internal and external teams to ensure project success.
• 
  Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
• 
  Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
• 
  Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.

• 
  A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support
• 
  A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
• 
  Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
• 
  A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.
• 
  Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
• 
  Proven ability to lead cross-functional teams and influence without direct authority
• 
  Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.
• 
  A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
• 
  Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
• 
  Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
• 
  A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.
• 
  A deep understanding of and passion for media, news, and current affairs.
• 
  Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
• 
  Excellent written and verbal communication skills in English. Spanish or another language is a plus.
• 
  The ability to legally work in the country of hire is required for this position.

• 
  Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
• 
  Excellent medical, dental, and vision options
• 
  401(k) matching, life insurance, commuter benefits, and parental leave plans
• 
  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• 
  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

• 
  Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.

Description

• 
  Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
• 
  Initiate and nurture relationships with clients within the first 30 to 60 days of their subscription.
• 
  Lead and manage client implementations to ensure smooth transitions.
• 
  Establish yourself as a trusted advisor and expert across Meltwater's SaaS platforms.
• 
  Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
• 
  Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
• 
  Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
• 
  Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
• 
  Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
• 
  Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
• 
  Effectively communicate project status and deliverables with internal and external teams to ensure project success.
• 
  Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
• 
  Track milestones and document client interactions and insights to enhance overall client experience and relationship management.

• 
  A Bachelor's degree or higher and a minimum of 1 year of relevant experience in a client-facing role within software support
• 
  A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
• 
  Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
• 
  Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
• 
  A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
• 
  Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
• 
  Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
• 
  A deep understanding of and passion for media, news, and current affairs.
• 
  Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
• 
  Excellent written and verbal communication skills in English.
• 
  Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week.
• 
  The ability to legally work in the country of hire is required for this position.

• 
  Comprehensive paid time off that allows you to have an enhanced work-life balance.
• 
  Excellent medical, dental, and vision options
• 
  401(k) matching, life insurance, commuter benefits, and parental leave plans
• 
  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• 
  Energetic work environment with a hybrid work style, providing the balance you need.
• 
  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

• 
  Base Salary $50,000 - $55,000 USD per year + 20% bonus subject to the terms of the applicable bonus plan.
• 
  Total compensation range for this position: $50,000 - $66,000 USD per year.

• 
  
• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  
• Facilitate payment function, answer client queries on accounts, portfolios and records
  
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
  
• Guide callers through troubleshooting, navigating the company website or using the products or services
  
• Collaborate with other client services professionals and financial advisors to improve client experience
  
• Willingness to cross train in other operational functions beyond day-to-day assignment
  
• Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements
  
• Process team specific tasks as requested by the business.
  
• Utilize proprietary and external systems to evaluate complex issues and make critical thinking decisions
  
• Interface with teams and businesses resolve on-going issues and answer specific policy questions
  
• Provide support and work on special projects as requested
  

• 
  
• Bachelor's degree
  
• 1-3 years of prior work experience in a relevant field.
  
• Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
  
• Highly organized with exceptional attention to detail and follow-through
  
• Strong ability to manage multiple projects with competing deadlines
  
• Proven analytical skills and problem solving ability
  
• Team player with positive attitude and strong work ethic
  
• Ability to work collaboratively with all levels of the organization
  
• Flexible and able to work well under pressure in a team environment
  
• Strong communication skills (written and verbal)
  
• Great active listening skills
  
• Exceptional interpersonal and rapport building skills
  
• Ability to work in a fast-paced environment
  
• Strong interest in client service/operations
  
• Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
  
• Analyst must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
  
• Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
  

Currently seeking multiple Full Stack Developers in support of the of U.S. Citizenship and Immigration Services (USCIS) Engineering Support for Identity Services (ESIS), this individual will support Agile Application Development technologies and capabilities in the areas of software development, systems engineering, integration, and test of software applications and infrastructure. Will be skilled with front-end, back-end, and database development. Design and implement full stack cloud solutions to include IaaS, PaaS, and SaaS. Design and deploy computing infrastructure, physical or virtual machines and other resources like virtual-machine disk image library, block and file-based storage, firewalls, load balancers, IP addresses, virtual local area networks. Implement cloud-based platform services for AWS. Implement cloud-based software as service for AWS. Perform DevOps functions.

Key Skills:

• 10+ years of experience with full stack engineering with proficiency in database development/integration as well as server and client application development/integration
• Software developing experience using Python and Java Spring framework
• Experience with other software technologies such as Web Services (SOAP/REST), React/Angular, VS Code, SQL, Gradle, and/or Git
• AWS experience required with experience deploying enterprise applications in AWS
• Experience with CI/CD environment tools such as Docker, Jenkins, Ansible, Kubernetes

• Software development with Python, Java, React, and various scripting languages
• Design data models and web APIs and creation of software tasks from system requirements
• Perform requirements analysis, design, development, unit, and integration testing of software, troubleshooting and debugging of the system
• Immediate responsibilities will include enhancing and maintaining the existing system as well as design, development, and documentation of new features
• Create Git Releases, pull request and code reviews
• Query logs utilizing Splunk and will monitor dashboarding utilizing New Relic
• Usage of Atlassian Tools for day to day tasks within the Scrum process
• Implement web services, data persistence access features and external interfaces
• Partner closely with front-end and database engineers to ensure features are developed holistically
• Follow Agile software development methodology and team architecture standards.
• Will need to be able to read Architecture Diagrams
• Perform test service to improve code coverage, mocking services, test driven development and unit testing
• Will modify Helm Charts, Jenkinsfiles, and Dockerfiles

• MUST BE US CITIZEN
• Bachelor's degree required
• Must be able to obtain and maintain a Public Trust security clearance
• 10+ years expereince in Software Engineering
• Must have experience in Python and Java Spring Framework (Boot, Batch, Data, Security)
• Must have experience with other software technologies such as Web Services (SOAP/REST), React/Angular, VS Code, SQL, Gradle, and/or Git
• Experience with design, development, enhancement, troubleshooting and debugging of web applications
• Must have experience in AWS cloud environment and with CI/CD tools (ie. Docker, Jenkins, Kubernetes) for deployment processes, monitoring production environments, and modifying docker/Jenkins files and helm charts
• Experience with scripting languages (Python, Bash, Powershell, Perl) is not required but nice to have
• Understanding of the concept of branching and utilizing technological tools such as Git, VS Code, and/or Rancher to perform
• Experience with creating Git releases, creating pull requests, and reviewing code
• Experience monitoring dashboards utilizing New Relic
• Experience with Splunk to query logs
• Experience with Junit testing preferred
• Experience creating release instructions utilizing JIRA
• Experience developing and integrating complex software systems through the full SDLC
• Experience with Agile Scrum
• Must have strong written and verbal communication skills