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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Location: Chicago, IL
It is a Hybrid role in Chicago, IL
Job Description
Role Overview
The Guidewire Senior Business Analyst / Functional Lead is responsible for leading requirements, functional design, and end‑to‑end solutioning across Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter). This role works closely with business stakeholders, architects, technical teams, and QA to ensure successful delivery of Guidewire implementations and enhancements.
The Senior BA/Functional Lead provides domain expertise, drives requirement clarity, ensures alignment across teams, and often leads small functional pods within Guidewire programs.
Key Responsibilities
Business Requirements & Functional Analysis
Lead requirement‑gathering sessions with business users, SMEs, product owners, and underwriting/claims/billing teams.
Translate business needs into clear functional requirements, user stories, acceptance criteria, and workflows.
Analyze current‑state and future‑state processes; identify gaps and recommend optimal solutions.
Create functional specifications, process maps, BRDs/FRDs, and configuration requirements for Guidewire modules.
Guidewire Functional Leadership
Serve as the functional expert for PolicyCenter, BillingCenter, or ClaimCenter based on project needs.
Guide configuration teams on field changes, business rules, rating logic, questionnaires, underwriting rules, billing plans, claims transactions, and workflows.
Validate that designs align with Guidewire out‑of‑the‑box capabilities and recommend appropriate extensions when needed.
Support design discussions with technical architects, integration teams, and data teams.
Required Skills & Experience
12+ years of experience as a Business Analyst, with at least 3-5 years in Guidewire implementations.
Strong functional expertise in one or more Guidewire products:
PolicyCenter (UW, Rating, Product Model, Policy Transactions)
BillingCenter (Billing Plans, Payments, Invoicing, Delinquency)
ClaimCenter (FNOL, coverage validation, reserves, payments, recovery)
Strong understanding of P&C insurance domain (underwriting, policy, billing, claims).
Experience writing user stories, functional specs, and acceptance criteria in Agile environments.
Ability to lead functional teams and collaborate closely with architects, developers, and QA.
Strong proficiency in tools like Jira, Confluence, Visio, Excel, and Agile management tools.
Preferred Qualifications
Guidewire Business Analyst or Specialist certifications.
Experience with Guidewire Cloud or cloud transformation programs.
Knowledge of SQL, data analysis, and API/integration patterns.
Experience with rating engines, product configuration, or third‑party integrations."
The base compensation range for this role in the posted location is: 140,000 to 150,000
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Location: San Antonio ,TX
It is a hybrid role in San Antonio ,TX
Job Description
Key Responsibilities
Design and develop highquality Android KotlinJava and iOS SwiftSwiftUI applications Implement scalable mobile architectures and reusable components
Integrate payment solutions including Apple Pay Google Pay and Zelle
Build and enhance insurance domain features such as onboarding policy and claims workflows
Collaborate with backend teams for API integration and microservices connectivity
Ensure performance optimization security testing and successful app store releases
Required Skills
9 years mobile development experience across Android and iOS
Strong knowledge of Kotlin Swift modern mobile frameworks and CICD pipelines
Experience with RESTGraphQL APIs authentication and secure transaction flows
Prior experience in financial services or insurance domain
Preferred
React Native or Flutter exposure
Fastlane Firebase Crashlytics Agile delivery experience
The base compensation range for this role in the posted location is:61,087 to 104,364
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Locations: United States
About the job you’re considering
We are seeking a dynamic and experienced Delivery , Solutioning, Senior Pre-Sales & Go-to-Market (GTM) expert to drive our SAP Data & Analytics practice growth. This role combines strategic market planning with hands-on pre-sales and solutioning expertise. You will collaborate closely with sales, delivery, marketing, and alliance teams to create compelling value propositions and win strategic SAP deals focused on data and analytics (including SAP Datasphere, SAC, BTP, MDG, BDC, BODS/Syniti and related technologies)
You Role:
Go-to-Market Strategy:
- Develop and execute GTM strategies for SAP Data & Analytics offerings
- Identify high-growth areas (e.g., S/4HANA migrations, Data Governance, Datasphere adoption, BDC, AI/ML on SAP data)
- Collaborate with SAP alliance and marketing teams on campaigns, events, and solution launches
- Track market trends, competitor offerings, and customer needs to refine strategy
Pre-Sales & Solutioning:
- Lead pre-sales engagements including discovery, RFP responses, solution design, orals and client presentations
- Conduct client workshops and articulate value propositions across industries and SAP landscapes
- Design and propose end-to-end SAP Data & Analytics architectures leveraging BTP, Datasphere, SAC, HANA, MDG, BDC etc.
- AI in everything we do – must have experience in proposing AI-based solutions for the entire solution portfolio (ability to draw the solution architecture and estimate the staffing and cost)
- Create reusable solution accelerators, demos, and sales collateral with delivery teams
Sales Enablement:
- Support SAP sales and account teams with opportunity shaping and deal closure
- Build and manage a pipeline of opportunities and drive them through the sales lifecycle
- Educate internal teams on SAP data and analytics offerings and GTM playbooks
Thought Leadership:
- Represent the company in SAP events, webinars, and industry forums
- Publish blogs, whitepapers, and thought leadership content on data and analytics trends in SAP ecosystem
- Orchestrate solutions using AI
Required skills:
- 15+ years of experience in SAP ecosystem with deep expertise in Data & Analytics (either deep delivery experience of multiple global deployments or deep pre-sales experience)
- Strong knowledge of Data migration tools and methodology, Data Quality, SAP Datasphere, SAP BTP, SAC, MDG, SAP BDC and integration with non-SAP tools
- Strong knowledge of AI and how to design/deliver AI-native solutions in the Data and Analytics space
- Proven track record in pre-sales, GTM planning, and enterprise solutioning
- Experience working in or with consulting and services organizations
- Ability to engage C-level stakeholders with business and technical messaging
- Excellent communication, storytelling, and proposal writing skills
- Experience working with SAP alliance teams is a plus
The base compensation range for this role in the posted location is: $121,500 - $268,170
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Job Description:
We Deliver the Goods:- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
- Drivers can earn $1384 weekly pay (Must meet minimum weekly requirements, will be discussed during interview)
- Schedule is Sunday – Thursday starting at 5pm
- Will be pulling doubles - Doubles endorsement and experience is a must!
As a Linehaul (Shuttle) Driver, you will play a vital role in the operation of our business by transporting empty trailers to the Operating Company warehouse locations and turn around and deliver full trailers to domicile/shuttle yard locations. The Linehaul Driver drives a tandem trailer, tractor trailer and/or straight truck on intrastate and interstate routes for the purpose of transporting empty trailers to the Operating Company warehouse locations. Turns around and delivers full trailers with various products to domicile/shuttle yard locations in a safe and timely manner and in accordance with Department of Transportation (DOT) regulations. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Position Responsibilities may include, but not limited to:
- Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed.
- Reports all safety issues and/or repairs required.
- Follows all DOT regulations and company safe driving guidelines and policies. Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.
- Ensures all required route paperwork is with tractor trailer load and available to driver upon dispatch.
- Drives and delivers trailers according to predetermined route schedule.
- Performs hook/unhook procedures per safety guidelines.
- Parks and stores tractor trailers in designated areas.
- Ensures all equipment and freight are appropriately locked and/or always secured.
- Collects and secures damaged goods and customer returns in empty trailer to bring back to driver check-in at base facility and complete necessary paperwork.
- Unloads all equipment, materials and remove trash from trailers as required.
- Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.
- Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required.
- Performs other related duties as assigned.
Qualifications:
• High School Diploma/GED or Equivalent Experience• 1+ years tractor/trailer and doubles experience
• Must have a valid CDL A with Doubles Endorsement
• Must be 21 years of age
• Meet all State licensing and/or certification requirements (where applicable)
• Clean Motor Vehicle Report (MVR) for past 3 years
• Pass road test
• Valid current DOT Health Card and/or able to secure new DOT Health Card
• Able to hand-lift and utilize two-wheeler, lift gate and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift; product generally ranges from approximately 60 to 90 pounds, depending on the location.
Company description
Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $23 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.Job Status/Type: Full time
Position Level: Level II
Shift/ Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
Assists with the maintenance and installation of all the HVAC needs in the Parks. Performs services of diagnosing, trouble-shooting and installing air conditioning and heating systems, air supply and return plenums with duct board, and flex ducting. Responsibilities and requirements may vary by location.
Benefits:
- 3 weeks paid vacation (6 sick days, 8 paid holidays)
- Several medical coverage options to fit your needs best
- 401K match
- Maintenance-specific scholarships available
- FREE entry to ALL our parks and water parks!
Perks:
- Yearly maintenance appreciation week celebration
- Complimentary tickets for friends and family
- Discounts on food and park merchandise
- Full-time and part-time employee events and gatherings
Responsibilities:
- Installs, repairs, adjusts, maintains, retrofits, and troubleshoots refrigerant controls, compressors, heat pumps, split systems, ductless splits, packaged units, electric motors, motor controls, commercial furnaces and related controls, water pumps, exhaust fans, unit heaters, economizers, humidifiers, capacity controls, sizes of air compressors and air dryers, and related accessories and controls, chillers, (reciprocating, screw and centrifugal), cooling towers, automation control systems, and all types of glycol systems.
- Maintains accurate and up to date records and logs of all work performed.
- Makes recommendations for improvements, modifications, upgrades and report findings to supervisor on a timely basis.
- Assists with major overhauls, modifications, and alterations as required.
- Ensures the safe operation of each work area and each work project.
- Assists with general cleaning, inspection, and reassemble equipment as needed.
- Assists in the maintenance of various other equipment, such as food preparation equipment, on an as needed or as assigned basis.
- Maintains all required EPA documentation and follows all EPA and AQMD rules when working with refrigerants, oils, and other regulated chemicals.
- Repairs and maintains various types of walk-in and reach-in coolers and freezers throughout the facility.
- Interacts with and communicates with various groups and individuals, such as the immediate supervisor, other Park managers and staff, co-workers, guests, vendors, contractors, inspectors, etc.
- Provides guest service according to Six Flags standards when serving the guest, including initiating guest interactions, answering questions, and giving directions.
- Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags safety guidelines and requirements and reports all unsafe or unusual conditions to supervisor.
- Meets scheduling availability requirements, including nights, weekends and holiday periods to meet business needs.
- Meets Six Flags’s attendance requirements as outlined in Six Flags attendance policies.
- Adheres to Six Flags’s code of conduct including costuming and grooming standards as outlined in employees’ Guidelines and other park/division specific policies and procedures.
- Performs other duties as assigned.
Qualifications:
Responsibilities Differentiation:
Performs most kinds of HVAC required in the park: seeks guidance on most complex HVAC work. Works well with customers and able to explain issues that may arise.
Knowledge, Skills & Abilities:
Proficient in most aspects of HVAC function. Good verbal communication skills, ability to explain complex HVAC issues with customers in a way they understand. Good judgment, decision making and problem solving skills.
Education:
High school graduate or equivalent. Vocational training preferred.
License or Certification:
Valid driver’s license. Gas Fitter 1 license required in applicable states. CFC recovery certification required in applicable states. Canada: Trade license or equivalent depending on trade.
Experience:
Typically requires 2-4 years of HVAC experience. Refrigeration experience preferred.
Equivalency:
Directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the above requirements.
Job Description:
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
About the Role:
The Account Manager will serve as the primary point of contact for clients using Wiley Partner Solutions Workflow products, including Research Exchange Submission, Screening, and Review. This role involves managing client relationships, triaging and resolving support inquiries, escalating issues when necessary, and providing training on platform use. The Account Manager will also play a pivotal role in the onboarding of new clients to Research Exchange
How you will make an impact:
- Customer is able to use the platforms with a minimum of disruption.
- Customer's end users have a positive experience with platforms
- Platform issues are identified and resolved
- Client's end users have a positive experience with platforms
- Client understands status and progress of reported issues.
- Client understands status and progress of requested development.
- Wiley gets valuable feedback about the features and operation of the platforms
- Ability to manage resources
- Early warning of response time problems and feature defects
- Demonstrate value of services to clients
- Cross train colleagues to provide backup and integrated support with other services
- Reduce customer support requests
- Ability for business growth and development to increase knowledge of the customer and explore additional sales opportunities.
- Contribute to operationalizing the Research Exchange onboarding process.
What we look for:
- Bachelor's Degree or equivalent
- 1 year in a publishing-related role
- 1 year of customer service experience
- Ability to understand the publishing workflow from content creation through distribution to readers
- Proficient in at least one major online peer review system such as ScholarOne Manuscript Central, Research Exchange, Editorial Manager, or Bench Press
- Ability to work independently
- Ability to collaborate with global remote team
- Shows good judgment in deciding when to escalate issues to management
- Strong interpersonal skills necessary to communicate with clients and advocate for customers with internal resources
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the UK, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for UK, Canada and USA based roles.
We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
55,700 USD to 77,967 USD#LI-KW1Job Posting Title:
Account ManagerLocation:
Cary, NC, USAJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
We are looking for an experienced Toxic Substances Control Act (TSCA) Chemical Regulation and Premarket Notification (PMN) Expert to join our dynamic team!
As a Regulatory Affairs Technical Manager, you will be an integral part of the Regulatory Affairs Product Safety (RAPS) team reporting directly to the Global Chemical Innovation Service organization and functionally to the North American and you will be based in Ridgedale, New Jersey, working 4 days onsite and 1 day from home a week.
You will navigate and ensure compliance with chemical regulations in the United States and Canada and and work with external partners, internal customers and regional regulatory bodies on Regulatory matters. You will bring your expertise to the team and to our customer, to leverage true business partnership opportunities for our Business. You will also be an important contributor to our customer relationships to deliver the best technical consulting to our key B2B customers.
In this exciting role you will:
- Ensure compliance with chemical regulations, including TSCA (Toxic Substances Control Act), FIFRA in the US and CEPA (Canadian Environmental Protection Act) in Canada.
- Stay informed of changes in chemical legislation and assess their impact on company operations.
- Manage the PMN process for new chemical substances in both US and Canadian markets.
- Prepare and submit PMN dossiers to appropriate regulatory bodies, monitoring their progress and addressing any inquiries.
- Provide technical regulatory guidance for FEMA GRAS registration as foodingredients and FIFRA registrations and may support registrations accordingly
- Identify early legislative and regulatory issues that affect the business and advise on risks due to safety or regulatory developments.
- Conduct risk assessments for chemical substances and develop strategies to reduce potential hazards.
- Collaborate with our teams to ensure products meet safety and environmental standards.
- Compile and maintain regulatory documentation and databases.
- Prepare reports and communicate findings to senior management and stakeholders.
- Be the primary contact for regulatory agencies, industry associations, and third-party consultants.
- Provide advice to product development teams on regulatory requirements and best practices.
- Develop and deliver training programs to educate staff on regulatory requirements and compliance issues.
- Foster a culture of compliance and continuous improvement.
Your professional profile includes:
- Master degree in Chemistry, Environmental Science, Regulatory Affairs, or a related field.
- Minimum of 8 years of experience in chemical regulation and compliance in the US and Canada.
- In-depth understanding of TSCA, CEPA, and related chemical regulatory frameworks.
- Experience with Premarket Notification (PMN) submissions and approvals.
- Ability to stakeholder engagement
What We Can Offer You:
- Healthcare Plan:
- Medical
- Dental
- Vision
- High matching 401k plan
- Vacation days
The established salary range for this position is $120,000 - 160,000 annually. Actual compensation will depend on individual qualifications.
#LI-Onsite
#ZR
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.
Job Description:
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
Reporting to a Content Protection Lead, the Content Protection Business Analyst (CPBA) provides anti-piracy and brand protection support by monitoring and processing daily piracy alerts, triaging incidents, and coordinating with internal teams and external vendors to ensure timely, appropriate enforcement actions.
The CPBA uses data produced by Wiley's content protection vendors and Wiley's marketing and sales teams to generate regular and ad hoc reports that help Wiley better understand the piracy landscape and inform important business decisions. The CPBA collaborates with internal stakeholders to collect, validate, and enrich data and intelligence that can enhance content protection activities, helping to safeguard Wiley's revenue streams and reduce financial loss caused by copyright and trademark infringement online.
The CPBA conducts and/or supports research on revenue protection, return on investment, sales recovery, and the impact of piracy on Wiley's customers and markets. The CPBA stays current on piracy developments and emerging trends, proactively informing Wiley about new technological threats and relevant opportunities-including the increasing use of AI-enabled tools by bad actors and the availability of AI-based technologies that can strengthen detection, analysis, and enforcement. Accordingly, the CPBA is expected to be familiar with artificial intelligence-based technologies and how they may affect online piracy, brand abuse, and content protection operations.
The CPBA may also manage or support projects focused on assessing and addressing new piracy and brand abuse phenomena, including process improvements, vendor performance monitoring, and cross-functional initiatives.
This role requires in-depth knowledge and experience, applying best practices and a strong understanding of internal and external business issues to improve processes and solve complex problems. The CPBA works independently with minimal guidance and serves as a resource for colleagues with less experience. The role requires conceptual and practical expertise in the discipline, relevant knowledge of related disciplines, and sound judgment based on analysis of multiple sources of information.
May have up to two individual contributor direct reports.
Responsibilities
- Monitor, triage, and process daily piracy/brand abuse alerts; coordinate with vendors to ensure timely and appropriate enforcement actions.
- Produce clear, actionable reporting (weekly/monthly/quarterly) on piracy trends, case volumes, outcomes, and vendor performance to support business decisions.
- Partner with internal stakeholders (e.g., Sales, Marketing, Legal, Product, Technology) to gather, validate, and enrich data that improves content protection effectiveness.
- Conduct and/or support analysis on revenue protection, ROI of enforcement activity, sales recovery indicators, and the business/customer impact of piracy.
- Maintain current knowledge of piracy ecosystems, tactics, and emerging threats, proactively brief stakeholders on new developments.
- Support or manage projects that assess and address new piracy and brand abuse phenomena, including process improvements and operational playbooks.
Key outputs / success measures
- Accurate, timely piracy alert processing and vendor notification/escalation.
- High-quality monthly and quarterly vendor performance reports (KPIs, SLA adherence, outcomes, recommendations).
- Insightful dashboards and narrative reports that improve decision-making and resource allocation.
- High-quality open-source intelligence (OSINT) on new piracy methods, platforms, facilitators, and enforcement opportunities.
- Documented, repeatable workflows and measurable improvements to detection, response times, and outcomes.
- Strong stakeholder satisfaction (internal teams and external partners submitting alerts).
Requirements:
- Bachelor's degree (or equivalent practical experience).
- Experience in the content industry, entertainment, technology sector, or with vendors supporting anti-piracy/brand protection operations.
- Strong analytical skills: comfortable working with datasets, KPIs, trend analysis, and translating findings into recommendations.
- Solid technical literacy and the ability to translate business needs into concrete capabilities and operational requirements.
- Working knowledge of AI-enabled technologies(e.g., AI-assisted search, classification, anomaly detection, content matching) and how AI is used by both bad actors and defenders in piracy/brand abuse contexts.
- Knowledge of piracy platforms, piracy facilitators, and escalation processes for non-compliance; publishing-sector experience is a plus, but adjacent industry experience is welcome.
- Basic understanding of core IP concepts (copyright fundamentals; familiarity with trademark/brand protection is a plus).
- Proven ability to operate effectively under deadlines in a fast-paced, international, digital, and multi-lingual environment.
- Demonstrated integrity, sound judgment, clear and unbiased thinking, and "grace under pressure."
- Adaptable mindset: willingness to embrace change, adjust priorities quickly, and contribute to evolving strategies.
- Ability to influence without authority, gather inputs across teams, and manage stakeholders effectively.
- Project coordination/management capability (planning, tracking, documentation, delivery).
We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
85,500 USD to 122,567 USD#LI-JG1Job Posting Title:
Content Protection Business AnalystLocation:
Hoboken (HQ), NJ, USASystem Freight, Inc. (SFI) – a premier, dedicated contract trucking and logisticscompany, established in 1975, has full-time openings forexperienced, professional drivers based in the Glens Falls, NY area who are looking for great weekly pay, top benefits, and home-daily workwith a successful and growing company.
Benefits include:
Local work – return home daily.
First year expected earnings -$85,000
Superior health, dental and vision benefits with low weekly contributions.
Paid time off.
New dedicated contract with late model equipment
A growing company with plenty of work.
No touch freight
Only experienced drivers with acceptable MVR criminal background need apply.Enhanced CDL or US Passport required for Canada entry.
As a member of the US/Canada EHS Team, the Tuscaloosa Plant EHS Manager will be responsible for managing and sustaining the EHS management system, driving EHS performance , analyzing and finding trends to drive action.
The Role
Your work will include, but not be limited to:
- Ensure execution of EHS policies, providing guidance on program feasibility, and implementing EH&S corporate directives and guidelines for locations within responsibility.
- Partner with and influence all departments, Operations, ensuring their needs are supported and coordinated with EHS requirements, guidance, and best practices.
- Perform recurrent (weekly, monthly, quarterly, or annual) depending on the necessity) EHS reviews with applicable departments, with key operating leaders and EHS team to ensure a satisfactory performance on EHS metrics and develop and track plant specific improvements plans to drive continuous improvement of EHS programs and processes.
- Establish and maintain appropriate compliance assurance processes and adhere to company specific EHS requirements; Perform and coordinate audits to ensure compliance to applicable legal and other requirements (customers, investor, and corporate requirements) in the assigned plant. Assist with aggressive abatement of findings, and tracking actions to closure.
- Ensure data integrity, accurate and on time reporting.
- Ensure thorough incident investigations are conducted for all significant EHS incidents. Publish EHS Alerts for incidents, and coordinate read across of relevant EHS incidents occurring at assigned company sites.
- Establish, implement, manage & sustain the EHSMS (ISO14001 & ISO45001). Guide initiative-taking plans to identify and control risks.
- Establish relationships with regional governmental agencies, as appropriate; interact and negotiate with governmental entities on behalf of the company.
- Ensure injured worker information is submitted to the Third-Party Administrator (TPA) in a timely manner. Interact with the TPA and medical community to gain an understanding of the status of claims. Interact with plant management to ensure an effective Return to Work program. Create workers’ compensation user control reports on a periodic basis. Maintain the OSHA 300 log and ensure injuries/illnesses are accurately logged.
- Ensure the implementation and management of Ergonomic, Sustainability and Continuous Improvement programs to boost the EHS culture.
- Manage the By Product Management Program to assure the right disposition of all by products (waste materials).
- Ensure legal and corporate requirement compliance when opening/closing a plant.
- Coordinate budget planning to ensure needed capital and expense funding is included in the businesses operating plan.
Your Qualifications
- 4 Year University Degree in Occupational Safety or Environmental or associated field desired
- Ability to interact with EHS across multiple sites and across different regions.
- Availability to travel to support EHS leaders toward initiatives implementation.
- Experience executing activity based on standard work and project plans, meeting deadlines, and communicating challenges and opportunities to improve.
- Experience working independently with limited supervision.
- Ability to work effectively with business leaders.
Bonus If You Have
- Master’s Degree in Occupational Safety or Environmental or associated field desired
- Previous experience in a JIT manufacturing facility