Ecommerce Placement Jobs in Usa
3,878 positions found
Role Overview
TYR is scaling its global digital business and rebuilding the customer experience to support accelerated growth. The UX/UI E-Commerce Designer will own the on-site experience that turns traffic into revenue through a structured hierarchy, mobile-first UX, high-performing PDP and PLP architecture, and disciplined conversion rate optimization.
This is not a brand-only design role. This is a performance-driven operator role with measurable outcomes tied directly to conversion rate, AOV, bounce rate, site speed, funnel completion, and revenue expansion.
The right candidate understands that design is a growth lever. Every decision should connect to commercial impact.
What You’ll Own
Site Experience & Hierarchy
- Own UX across homepage, navigation, search, PLP, PDP, cart, and checkout.
- Build and maintain a scalable category and collection hierarchy aligned with growth priorities (footwear-led where appropriate).
- Improve product discovery, filtering, and sorting logic.
- Reduce friction across key customer journeys (new visitors, returning customers, and high-intent shoppers).
- Lead mobile-first design strategy with structured performance measurement.
Shopify Plus Execution (Required)
- Proven hands-on experience working within Shopify Plus.
- Deep understanding of Shopify theme architecture and modular component design.
- Ability to design scalable templates and reusable content blocks.
- Familiarity with Shopify checkout extensibility and app ecosystem.
- Partner closely with developers to ship UX improvements rapidly and cleanly.
- Understand international storefront considerations and localization impact.
- Shopify Plus experience is required.
Conversion Rate Optimization (CRO)
- Maintain an always-on CRO roadmap (hypothesis → design → test → measure → iterate).
- Design and support structured A/B tests and landing page experiments.
- Improve add-to-cart rate, checkout progression, and funnel completion.
- Build modular design systems that allow fast iteration and rapid testing.
- Prioritize initiatives based on projected revenue impact.
PDP / PLP Merchandising & Content-to-Commerce
- Create high-converting PDP templates including proof modules, comparison tools, UGC integration, reviews, specs, and fit guidance.
- Elevate product storytelling to clearly communicate performance differentiation.
- Improve PLP merchandising (filters, badges, sorting logic, quick add, bundle prompts).
- Partner with Marketing and Creative to ensure campaign pages convert — not just present brand messaging.
- Drive AOV growth through structured cross-sell, bundling, and merchandising placement strategy.
Performance & Behavioral Analytics
- Use behavioral analytics platforms (heatmaps, scroll depth, session replay, journey analysis) to identify friction points.
- Translate behavioral data into structured UX improvements.
- Maintain a simple, clear performance scorecard tied to conversion, AOV, bounce rate, and engagement.
- Collaborate with Engineering on page speed, accessibility, and UX performance standards.
AI & Emerging Technology (Crucial)
- Strong understanding of AI-powered design and productivity tools.
- Experience leveraging AI for rapid prototyping, workflow acceleration, content generation, and personalization concepts.
- Ability to evaluate AI-driven search, recommendation, and merchandising tools.
- Demonstrated curiosity and practical application of emerging AI capabilities in e-commerce.
- Understand how AI can improve speed-to-market, personalization, and operational efficiency.
- AI tool fluency is considered a critical capability for this role.
Cross-Functional Collaboration
- Work closely with E-Commerce, Marketing, Merchandising, Planning, and Customer Service.
- Translate business objectives into structured UX roadmaps.
- Maintain documentation, component specifications, and clean developer handoff processes.
- Ensure consistency and scalability across US and international storefronts.
KPIs / Success Metrics
- Conversion rate improvement (overall and mobile).
- AOV lift driven by improved merchandising and bundling.
- Bounce rate improvement on high-traffic landing pages and PDPs.
- Funnel completion improvements (Add-to-Cart → Checkout).
- Page speed and UX performance metrics.
- Testing cadence and shipped UX improvements per quarter.
Requirements
- 4–6+ years designing DTC e-commerce experiences with measurable business impact.
- Proven Shopify Plus experience (required).
- Strong portfolio demonstrating revenue or conversion improvement.
- Proficiency in Figma and component-based design systems.
- Working knowledge of CRO and experimentation best practices.
- Comfort collaborating with developers and shipping in rapid cycles.
- Strong understanding of behavioral analytics tools.
- Demonstrated understanding and application of AI tools within digital commerce.
Customer Engagement & Content-to-Commerce Leadership
Superior customer engagement is a core mandate of this role. The UX/UI E-Commerce Designer must deeply understand how content influences purchasing behavior and how to curate experiences that guide customers seamlessly from inspiration to transaction.
This role requires strong expertise in content-to-commerce integration, ensuring storytelling, performance messaging, product education, and user-generated content are intentionally structured to drive engagement and conversion.
- Design highly engaging, immersive product journeys that increase time on site and deepen brand connection.
- Curate content modules that blend performance storytelling with commercial clarity.
- Implement personalization concepts that adapt product recommendations, merchandising blocks, and messaging to customer behavior.
- Partner with CRM and lifecycle teams to ensure cohesive personalization across on-site and owned channels.
- Continuously evaluate tools and AI-driven personalization platforms to enhance customer relevance and engagement.
- A sophisticated understanding of personalization strategy, including behavioral triggers, segmentation, and AI-supported recommendation engines, is considered essential for success in this role.
Duplin Winery is seeking a data-driven, growth-oriented E-commerce Specialist to oversee the digital storefronts for two primary brands: and . As we continue to expand our digital footprint we need a Shopify expert who lives and breathes conversion rates, digital merchandising, and revenue growth. This position serves as the primary architect of the online customer journey, ensuring that every click leads to a seamless experience and every product page effectively converts visitors into loyal customers. As part of Duplin Winery’s team culture, this role will also participate in cross-training opportunities to gain foundational knowledge of winery operations, including wine tasting and tour experiences, to ensure strong alignment between our digital and on-site guest experiences. This role will also support and manage additional brand or promotional domains as the company’s digital portfolio expands.
Primary Responsibilities
- Shopify Ecosystem & Content Stewardship: Act as the lead administrator for Shopify across both brands. Responsibilities include keeping all digital content updated and relevant to various operations and locations, ensuring brand assets are constantly refreshed to reflect current campaigns and seasonal shifts.
- Conversion Rate Optimization (CRO): Continuously analyze user behavior to identify friction points. Implement A/B testing on product pages and checkout flows to improve "add-to-cart" rates and overall site speed.
- Digital Merchandising & Promotion: Lead the strategy-driven placement of products. Manage seasonal collections and cross-sell/up-sell logic, while coordinating with the marketing team to launch sitewide sales and exclusive online offers.
- Operational Integration: Ensure the e-commerce back-end remains organized and efficient. This role bridges the gap between digital storefronts and physical operations, ensuring promotions and inventory remain synchronized across all locations.
- Performance Analytics: Monitor KPIs including traffic, bounce rates, and LTV. Translate complex Shopify and GA4 data into actionable weekly reports for leadership to drive revenue growth.
Qualifications
Required
- Education: Bachelor’s Degree in marketing, business, communications, or a related field; OR an Associate’s Degree with 5+ years of relevant experience in a digital business environment.
- E-commerce Experience: 3–5 years of hands-on management within the Shopify ecosystem, including app integrations and theme customizations.
- Microsoft Platform Proficiency: Full understanding of the MS Office Suite (Word, Excel, PowerPoint).
- Analytical Skills: Expert-level knowledge of Google Analytics 4 (GA4) and Shopify Analytics.
- Technical Literacy: Basic knowledge of Liquid, HTML and CSS, paired with a deep understanding of mobile-first UX design principles.
Preferred
- ERP Experience: Previous experience with NetSuite or similar enterprise resource planning systems to streamline inventory and order management.
- Skills Focused: Experienced in setting up, testing, and maintaining Shopify discount codes, automatic promotions, and pricing rules.
- Industry Experience: Experience in consumer goods, hospitality, or the wine/spirits industry.
What We’re Looking For
· A detail-oriented professional capable of maintaining the unique voice and visual standards of multiple brands simultaneously.
· A specialist committed to keeping digital environments fresh, relevant, and lightning-fast.
· An effective communicator who provides clear and consistent updates to leadership and cross-functional teams.
· A professional who maintains high integrity, confidentiality, and a clean, professional appearance.
About Us
the lady & the sailor is a woman-owned clothing brand designed and made in Los Angeles. In addition to our fashion collection, the lady & the sailor also specializes in developing full-package Private Label Logowear collections for luxury hotels and resorts around the world. Some of our past and current Logowear clients include The Four Seasons, Auberge Resorts Collection, and the Montage.
About the Role
We are looking for a highly organized and proactive Office & E-Commerce Assistant to support the day-to-day operations of our growing apparel brand. This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and enjoys balancing operational responsibilities with creative and marketing support.
This position owns several core operational functions including order fulfillment, customer experience, inventory organization, and office management, while also supporting projects across e-commerce, marketing, wholesale, and brand initiatives.
Success in this role requires strong organization, attention to detail, clear communication, and the ability to manage multiple responsibilities independently. This role is in-person 2-3 days a week in our West Hollywood, CA office with the potential to transition into full time.
Key Responsibilities
- Package and ship all online orders in a timely and organized manner
- Assist with customer service communications and maintain a professional demeanor in all interactions across email, phone, text, and web chat
- Maintain accurate order and inventory records within Shopify as well as an organized inventory and stock area
- Assist with launching new products in Shopify, including product descriptions, SEO details, alt tags, metadata, and collection placement
- Maintain a clean, organized, and well-stocked office environment, including managing office supplies and incoming mail
- Conduct outreach to prospective wholesale partners and maintain communication with existing accounts to support ongoing relationships and growth
- Assist with the setup, monitoring, and creative support of Meta and Google advertising campaigns
- Support social media scheduling and posting across Instagram, TikTok, and Pinterest
- Support brand initiatives such as photoshoots, brand activations, creating linesheets and other operational or marketing projects as needed
- Maintain organized filing systems (digital and physical)
What We're Looking for
- Fast learners who are highly organized with strong attention to detail
- Strong written communication skills and a thoughtful approach to customer service and brand communications
- Comfortable managing multiple responsibilities and prioritizing tasks independently
- Proactive, reliable, and solutions-oriented
- Interest in fashion, e-commerce, and brand building
- Ability to work collaboratively in a small, fast-moving team environment
Preferred Experience
- Bachelor's degree
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Proficient using Google Drive, Dropbox, and other relevant tools
- Familiarity with Meta Ads Manager or Google Ads
- Excellent written and verbal communication skills
- Excellent time management, organization skills, and attention to detail
- Proficiency in Shopify is a plus
- Proficiency in Social Media & content editing and scheduling platforms (Instagram, Buffer, Tiktok, Pinterest, Capcut, etc) is a plus
Interested?
Let’s connect! For questions reach out to us
This role is 100% onsite in Framingham, MA, working Monday through Friday from 8:00 AM to 5:00 PM with a one‑hour lunch.
The assignment is expected to last 5 to 6 months, with a pay rate of $20/hour.
This position supports online merchandising and product content efforts across digital platforms.
Job Responsibilities Maintain and update product content across all online channels Populate new product content and continuously improve existing SKUs within assigned categories Manage product attributes, hierarchies, keywords, and cross‑sell opportunities Publish accurate, on‑time content aligned with product launches, promotions, catalogs, and flyers Collaborate with merchandising, marketing, content providers, and vendors to refine product information Serve as a point of contact for content‑related issues and questions Deliver periodic and ad hoc reporting related to product content Identify opportunities to improve content processes and workflows Candidate Qualifications Proficiency in Excel with strong attention to detail Background in eCommerce, digital merchandising, or marketing Strong written communication and collaboration skills Ability to manage multiple projects and meet deadlines in a fast‑paced environment Organized, detail‑oriented, and comfortable working with large volumes of data Qualified and interested candidates are encouraged to apply today for immediate consideration.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
About Us:
AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options.
Job Overview:
Azazie is seeking a motivated Digital Marketing & E-Commerce Intern to support our team in driving growth across our website. This role will contribute to campaign execution, website data analysis, market research and conversion rate optimization initiatives. This is a hands-on opportunity to gain experience in performance marketing, e-commerce strategy and customer journey optimization within a fast-growing fashion brand.
This internship timeframe can be 1-3 months, possibility of full-time hire depending on performance.
Responsibilities and Duties:
- Assist in planning and executing digital marketing campaigns
- Prepare and manage campaign briefs, timelines and asset tracking
- collaborate cross-functionally with marketing, creative and production teams
- Analyze website data and customer behavior to identify opportunities for optimization
- Conduct market research and competitor analysis to inform strategy
- Support AB testing initiatives from ideation through reporting
- Prepare campaign recaps and performance summaries
Note: These duties are intended to describe the general nature and level of work performed and are not exhaustive. The company reserves the right to modify duties and responsibilities as business needs evolve.
Qualifications:
- Major in Marketing, Communications, Business or related field
- Strong organizational skills and attention to detail
- Analytical mindset with interest in data-driven marketing
- Strong written and verbal skills
- Ability to prioritize tasks in a fast-paced environment
- Proficiency in google sheets and Excel preferred
- familiarity with or willing to learn Google Analytics
Physical Requirements:
While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance and color vision.
Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This job description is not an employment contract. It is intended to describe the general content of and requirements for the performance of this job. Duties, responsibilities, and requirements may be changed or added at the discretion of Azazie at any time.
About the Role
Ariat is looking forward to adding a self-motivated and proactive eCommerce Project Manager to the team. The candidate should be available to facilitate and host early AM meetings to support Europe and Asia team members.
This will be a hybrid role, based out of our San Leandro, CA office location. This is a contract role with a 6-month duration.
You’ll Make a Difference By
- Leading daily scrum calls and managing project teams in a geographically distributed environment
- Interacting extensively with both technical and functional team members and ensuring alignment of requirements and deliverables
- Owning and driving all aspects of the project lifecycle - daily standups, sprint retrospectives, backlog grooming, planning, requirements gathering, design reviews, user testing, product demos and release planning
- Authoring epics, features, stories, and acceptance criteria in JIRA and Confluence
- Managing issue backlog, coordinating flow of work from planning to requirements gathering to development to release
- Capturing key issues, decisions, facilitate resolution and mitigate production risks
- Building project plans, tracking, and managing comprehensive project schedules and monitor/measure progress on an on-going basis
- Clearly and concisely communicating project details, including timeline, risks & issues, across all levels of the organization
- Identifying and analyzing preliminary business needs, defining project scope and objectives; developing project schedules, and resource estimates, and gaining stakeholders’ consent
- Managing and leading user acceptance testing involving cross functional teams
- Assisting with other responsibilities based on business needs
About You
- At least 7 years of experience working as a project manager managing business and IT projects supporting eCommerce teams in a Retail space
- At least 7 years of experience as a scrum master working within a hybrid team structure
- Excellent interpersonal and communication skills and ability to work with people at various levels of the organization including senior management
- Self-motivated, proactive, and capable of managing multiple priorities and projects
- Ability to work on cross-functional projects involving multiple partners within and external to the organization
- Proven working knowledge of both traditional and agile project methodology and success with delivering projects on time, on budget, and with high quality
- Experience using office tools, Microsoft Excel, Project, SharePoint, Visio, and PowerPoint
- Proficient in Agile management tools like JIRA and Confluence
- Proficient in Project Management tools like Smartsheet and Asana
- Proficient in Resource Management tools like RUNN
About Ariat
Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.
The hourly range for this position is $75.00 - $85.00 per hour.
The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.
This contract position may be eligible for select benefits through the payrolling agency. Benefits may include medical, dental, and vision insurance options and 401k.
Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email
Please see our Employment Candidate Privacy Policy at to learn more about how we collect, use, retain and disclose Personal Information.
Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.
Who We Are
o5 group is an industry leader in global fashion & apparel design with 40+ years of success across wholesale, e-comm, and marketplace. We are privately held, HQ in NYC with brand offices in CA - a dynamic portfolio of global brands committed to operational excellence in design, product development, production, sourcing, distribution & logistics. With category expertise in full-collection menswear, womenswear, childrenswear, infant toddler; we specialize in denim, outerwear, activewear, loungewear/sleepwear, trusted by top retailers.
About the Role
Reporting to the SVP, ECOM, the Senior Director of eCommerce will be responsible for driving the overall eCommerce merchandising strategy, day-to-day site operations, and consumer experience strategy for the brand’s digital business. This role combines consumer-first thinking, innovative digital strategy, and data-driven decision making to deliver a seamless and immersive online experience that strengthens brand connection and accelerates eCommerce sales growth.
You will lead the development and execution of the eCommerce business strategy while overseeing site performance, channel development, and cross-functional initiatives that support both direct-to-consumer and marketplace growth. This role requires a strong influencer who is comfortable working cross-functionally and building alignment across marketing, merchandising, finance, and technology teams to drive results in a fast-moving digital environment.
How You’ll Contribute
• Lead the long-term vision of the eCommerce strategy and consumer experience, leveraging emerging digital shopping experiences, industry trends, and evolving consumer expectations.
• Develop and execute the overall eCommerce business strategy with full P&L responsibility for the eCommerce business unit.
• Collaborate with marketing teams to present brand and product storytelling online in a compelling way that integrates with broader brand channel messaging.
• Partner cross-functionally to integrate eCommerce into broader multi-channel strategies that increase brand awareness and product visibility.
• Oversee performance and retention marketing channels to drive new customer acquisition, engagement, and customer retention strategies across D2C and marketplace businesses.
• Develop strategies to deliver financial plans including sales, margin, contribution, and inventory turns while analyzing product and category performance to drive action plans.
• Partner with Finance, Marketing, and Planning teams to forecast weekly and monthly sales, margin performance, and financial rollups.
• Lead channel development strategies, prioritizing capabilities and influencing architecture and infrastructure needs to support long-term eCommerce growth.
• Stay current with emerging eCommerce technologies and digital trends to ensure the platform remains competitive and innovative.
• Provide strategic direction to product, UX, and development teams to balance operational feasibility with delivering an elevated customer experience.
What You Bring to the Team
• 12+ years of professional experience in eCommerce, digital commerce strategy, or site operations.
• Minimum 10 years of experience leading eCommerce teams.
• Proven success managing eCommerce merchandising, digital marketing channels, and site operations in a fast-paced environment.
• Strong experience with performance marketing, retention channels, and managing digital marketing budgets.
• Expertise developing performance metrics and analyzing data to drive business decisions.
• Experience with marketing mix modeling (MMM) and marketing return on investment (MROI) analysis.
• Strong strategic and tactical understanding of the eCommerce marketplace and digital consumer behavior.
• Exceptional communication and presentation skills with the ability to lead executive-level discussions.
• Strong collaboration, project management, and negotiation skills.
• Excellent analytical ability with the capability to translate data insights into actionable strategies.
• Experience working cross-functionally with Marketing, Merchandising, Design, Finance, and Supply Chain teams.
• Experience with Salesforce Commerce Cloud preferred.
• Bachelor’s degree in a relevant field or related discipline.
Why Join o5 group
• Health Benefits: Medical, Dental, and Vision coverage.
• 401(k) + company-paid life insurance.
• Paid Time Off (PTO) + company holidays.
• Commuter benefits.
• Hybrid/flexible schedule.
• Family-oriented culture.
• Responsibility & Sustainability — at o5 group this spans economic, social, and environmental impact.
About the Company
Our client is a luxury fashion brand known for elegant and timeless collections. Their designs have been worn by celebrities and customers around the world. As they approach four decades of unparalleled success, their brand continues to thrive, and as a result, their teams are expanding.
About the Role
This exciting ‘hands on’ E-commerce Coordinator role is a great introduction to the world of women’s fashion. This position will give you the chance to gain general knowledge of the fashion industry through hands-on involvement with our ecommerce team.
The Ecommerce Coordinator will assist with the digital focused tasks and will support ecommerce, brand, sales and 3rd party teams to achieve sales and contribution goals across all digital sales channels. This role is a hands-on position focused on handling day-to-day tasks and requires strong follow-through, high attention to detail, excellent time and project management skills and strong interpersonal skills to effectively collaborate with stakeholders and report on progress against assigned initiatives. The candidate will report directly to the E-commerce Director and should have a “startup” mindset: entrepreneurial, enthusiastic & positive. This is a full-time, in-office position based in Burr Ridge, IL.
Responsibilities
- Track and report on e-commerce goals and KPIs
- Monitor and analyze e-commerce metrics and figures
- Project Management of special projects and process optimization
- Transform e-commerce data into operational insights
- Research competitors, alternative markets, and opportunities in the e-commerce space; Report and act on changes and market trends
- Develop ecommerce solutions in conjunction with marketing and IT personnel
- Implement broad e-commerce strategies to assist our business development goals.
- Assist with management of catalog and product data management: Enter all product information including prices & imagery, categorize products & merchandise on site using our backend interface
- Assist with visual merchandising of the site to align with featured content & emails
- Assist with catalog / asset management of sales through 3rd Party vendors
- Assist with landing page creation / maintenance
- Ensure accuracy of product information, inventory counts, pricing, and content
- Assist with digital asset management
- Assistance with operations/fulfillment in coordination with the CS team (canceled orders, address changes, no-stocks, exchanges, etc.)
- Assist with setting up online promotions/content on website to support marketing calendar
- Perform regular inventory audits to ensure products are live on the site
- Work confidently in Excel or other database programs to help sort through, report on, and analyze key metrics to help drive web performance
- Provide insight into performance by category and shopping journey with metrics and data
- Serve has to back up or assist the customer service team on an as needed basis
- Other duties as assigned by Ecommerce Manager or Director
Required Skills
- Passion for e-commerce and the fashion industry
- Knowledge of important e-commerce terminology and measures
- Highly organized, analytical, and technically minded
- Excellent organization and communication skills
- Excellent report writing and presentation abilities
- Must possess knowledge of Word, Excel, and PowerPoint; experience with website management tool is a plus
- Able to orient data analytics insights with the end-user in mind
- Experience working in e-commerce platforms, Shopify a plus
- A positive attitude, self-motivation, and eagerness to learn
Company Description
21st Century HealthCare, Inc. is one of the world’s largest manufacturers of dietary supplements, headquartered in Tempe, Arizona. For over 34 years, the company has been dedicated to producing high-quality nutrition and wellness products sold globally under its own brands, including 21st Century and Puremark Naturals, as well as under private labels and for contract manufacturing partners. The company also produces pet wellness products under multiple brands such as 21st Century Animal HealthCare. All products are manufactured under stringent current Good Manufacturing Practices (cGMP) to ensure quality, purity, and efficacy. Employees at 21st Century benefit from a robust health and wellness program, competitive compensation, and performance-based incentives.
Position Overview
The Director of eCommerce & Marketplace is responsible for leading and growing the Company’s digital commerce business, with Amazon as the primary platform. This role owns the end-to-end Amazon strategy while providing oversight and support for iHerb and the Shopify direct-to-consumer channel.
This position plays a key role in driving revenue growth, optimizing marketplace performance, and strengthening brand presence across eCommerce channels. The role partners cross-functionally and lead internal and external resources to scale the Company’s eCommerce business.
Key Responsibilities
eCommerce & Amazon Leadership
· Lead the Amazon business, including strategy, sales growth, content, merchandising, advertising, and operations
· Develop and execute short- and long-term growth plans
· Drive improvements in traffic, conversion, ratings and reviews, and overall marketplace performance
· Ensure product listings, content, and brand presentation are accurate, optimized, and compliant
Channel & Business Management
· Oversee day-to-day performance across Amazon and support iHerb and Shopify channels
· Monitor key metrics including sales, margin, advertising efficiency, and inventory health
· Manage account health, compliance, and operational performance
Team & Partner Leadership
· Lead and manage internal and external specialist resources supporting the Amazon platform
· Establish clear priorities, workflows, and accountability
· Build scalable processes and capabilities to support continued growth
Cross-Functional Collaboration
· Partner with Sales & Marketing, Supply Chain, Finance, and Operations to align strategy and execution
· Support forecasting, promotions, and inventory planning
· Collaborate with brand and creative teams to enhance digital shelf presence
Analytics & Reporting
· Define and track key performance indicators across eCommerce channels
· Deliver performance insights and recommendations to leadership
· Use data to identify opportunities, risks, and areas for optimization
Qualifications
· Bachelor’s degree in Business, Marketing, eCommerce, or related field preferred
· Minimum of 5 years of experience in eCommerce, digital commerce, or marketplace management
· Minimum of 3 years of leadership experience in eCommerce strategy or related functions
· Significant hands-on experience managing Amazon is required
· Experience with iHerb, Shopify, or similar platforms is preferred
· Experience in consumer packaged goods, health, wellness, or supplements is preferred
Skills & Expertise
· Deep knowledge of Amazon marketplace operations and eCommerce best practices
· Proven ability to drive revenue growth while managing profitability and brand standards
· Strong analytical and financial skills, including forecasting and performance analysis
· Experience with eCommerce advertising and digital shelf optimization
· Strong leadership, communication, and project management capabilities
· Ability to manage multiple priorities in a fast-paced environment
Preferred Qualifications
- Experience with Amazon Vendor Central, Seller Central, and Amazon advertising platforms.
- Experience with iHerb and/or health-and-wellness-focused ecommerce retailers a plus.
- Experience supporting a Shopify direct-to-consumer business.
- Experience expanding into additional major ecommerce platforms.
- Familiarity with dietary supplements or other regulated consumer product categories.
Position Summary
Must have firearms knowledge or experience.
The E-Commerce Specialist supports Canik USA’s online sales operations by managing daily e-commerce activities, maintaining platform accuracy, analyzing performance data, and supporting initiatives that enhance the customer experience. This role works cross-functionally with Marketing, Sales, IT, and Operations to ensure a compliant, high-performing online storefront aligned with company and ISO requirements.
Key Responsibilities
E-Commerce Operations
· Support the day-to-day operations of the company’s e-commerce platform
· Execute the established e-commerce strategies to drive online sales growth and customer engagement
· Create and maintain product listings, pricing, promotions, images, content accuracy, and compliance
· Monitor website performance, user behavior, traffic, and sales data to identify trends and improvement opportunities
· Prepare regular reports on e-commerce performance, including sales, conversion rates, traffic, and customer behavior
· Monitor the end-to-end customer journey to identify usability issues, technical bugs, and conversion friction
· Assist with testing, QA, and validation of site releases, features, integrations, and promotions to ensure a seamless customer experience
· Optimize on-site navigation, category structure, merchandising, and conversion performance through CRO and A/B testing initiatives
· Support relationships with third-party vendors, platforms, and service providers to troubleshoot issues, implement enhancements, and improve platform performance
· Collaborate with Marketing, Sales, and IT teams to optimize the online shopping experience
· Support research projects as required
· Participate in domestic and foreign travel as necessary
· Attend trade shows, industry events, and meetings as required
· Protect organizational value by maintaining confidentiality of sensitive information
· Support and adhere to all ISO standards applicable to the Company
· Perform other duties as assigned
· Evaluate and support new ecommerce tools and technologies that drive growth, increase operational efficiency, and improve existing programs/processes
Required Qualifications
· Bachelor’s degree in Business, Marketing, E-Commerce, or a related field, or equivalent experience
· 2+ years of experience supporting e-commerce platforms or online sales operations
· Basic knowledge of digital marketing, SEO, CRO, or online merchandising
· Experience with ecommerce platforms like Magento, Shopify, Salesforce Commerce Cloud, or similar. Shopify experience preferred.
· Strong analytical skills with experience reviewing sales, traffic, and website performance data
· Experience working with cross-functional teams
· Strong organizational skills and attention to detail
· Ability to handle confidential and sensitive information responsibly
· Working knowledge of HTML/CSS or other web markup languages preferred
· Experience testing and validating website features, releases, and integrations
· Proven ability to troubleshoot common ecommerce issues, including checkout flows, promotions, product visibility, and site performance
· Experience configuring and QA’ing promotions, discounts, bundles, and coupon logic
· Strong written and verbal communication skills
· Ability to manage multiple priorities and deadlines
· Self-motivated and capable of working independently to meet goals and targets
· Strong critical thinking and problem-solving skills