Eclaro Jobs Jobs in Usa

JOB TITLE: Digital Marketing Specialist

Location: Lawrence Township, NJ (50% onsite)

Duration: 12 months initial (potential extension/potential right to hire)

Hours: Mon-Fri 8am-5pm

Role Summary:

The Production Manager is a critical matrix team partner for the Brand and Omnichannel Planning teams. This digital marketing specialist role serves as a versatile collaborator in the management and execution of marketing campaigns. It oversees both digital and print materials for a portfolio of brands, therapeutic areas, or franchises, and is integral to the overall company operational process. The Production Manager works closely with various external agency partners, including creative and production agencies, to ensure seamless workflow, asset creation, and on-time delivery of marketing materials. The role is responsible for managing budgets related to production work across tactics, based on strategic plans for the upcoming year. It ensures that tactical deployments are executed in a timely and efficient manner. As the champion for derivative content within marketing materials, the Production Manager owns assets from creation through MLR (Medical, Legal, Regulatory) review and execution. The Production Manager partners with external agencies and internal matrix teams to oversee projects, ensure deadlines are met, and support continuous optimization of operational models.

Key Responsibilities:

• Manage production budgets for a portfolio of brands or therapeutic areas, ensuring optimal allocation of resources.

• Provide accurate year-end forecasting to brand teams during annual planning for both printed and digital marketing materials.

• Collaborate with Capability Leads, Brand Teams, and Omnichannel Strategists to schedule resources and plan executions.

• Act as project champion/owner during MLR meetings, addressing medical, legal, and regulatory considerations in real-time.

• Perform QA and spot checks across digital marketing materials to ensure accuracy and compliance.

• Attend status meetings with matrix participants to ensure deadlines and deliverables are maintained.

• Manage project workflows, timelines, and finances, and identify opportunities for process improvements.

• Oversee vendor relationships, including performance management, budgeting, and invoicing.

• Monitor inventory and reporting logistics to maintain supply levels and support marketing launches.

• Ensure asset management compliance using specified platforms and track activities according to company policies and procedures.

• Integrate and optimize project management tools such as Workfront, Veeva Vault, Promo mats, Salesforce, Jira, and others.

Education & Experience Requirements:

• Bachelor's degree required.

• 4+ years of omnichannel digital marketing project management and budget allocation experience.

• Experience in campaign marketing, with a strong understanding of pharmaceutical marketing and product launches.

• Proven ability to collaborate within cross-functional matrix teams and manage multiple external vendors.

• Familiarity with Agile principles and methodologies.

• Proficient in Artificial Intelligence tools and applications

• Knowledge of marketing asset specifications, templates, content management systems, and workflows.

• Experience with Adobe platforms (such as Workfront), Veeva Vault, Veeva Promomats, Salesforce, and Jira.

• Strong solution-oriented mindset and demonstrated ability to drive process improvement.

• Experience in inventory management and reporting logistics.

If hired, you will enjoy the following Eclaro Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

If you feel you are qualified with the required skills and if you are interested, please free to send your word version most updated resume TAILORED to the job description above to or call (212)804-7476.

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

JOB TITLE: Senior Analyst, Customer, Contract, and Chargeback Operations

Location: Tampa, FL 50% onsite)

Duration: 6 months initial (potential extension/potential right to hire)

Hours: Mond-Fri, 8am-4:30pm

Summary:

The position supports all functional areas within P&CO, processing of chargebacks, customer classification and contracts. This includes day-to-day business support as well as design/enhancement/implementation/testing of any required business process or system modifications.

Responsibilities:

• Monitor daily operations ensuring chargebacks are processed and appropriate payments are issued, including reconciliation of chargeback submissions and claim responses.

• Analyze and interpret large data sets using Excel and other software applications to support business functions (e.g. load customer records), ensure reasonableness of data, identify trends and determine the root cause of issues.

• Use sound critical thinking skills to review contract eligibility (e.g. GPO membership, Class of Trade (CoT), DEA/HIN or NPI).

• Research third-party databases and other data sources, analyze information and make determination on customer COT assignments. Determine COT assignment in compliance with established business standards and policies.

• Reconcile FSS and HRSA Office of Pharmacy Affairs 340B program eligibility information to ensure that government rules and regulations as well as practices are adhered to related to customer eligibility for FSS and 340B price discounts on products.

• Create, update, and maintain customer master records.

• Create and update business process documentation.

• Build and maintain business relationships with wholesalers and distributors and across matrix teams including Government Price Reporting, Government Contract Operations, Institutional Contract Administration, Customer Operations, Order to Cash Operations, IT, Trade Sales Ops, Finance and Customer Service Ops.

• Participate in the ongoing design/enhancement/implementation/testing of Model N and SAP relative to customer master data, pricing and chargebacks.

• Interact daily with P&CO and Government & Public Program Ops teams to resolve pricing, customer, chargeback, or other system related issues.

Apply technological aptitude to business processes to enhance operational efficiencies and productivity.

Education:

• Bachelor’s degree in accounting, Finance, Business or related subjects is preferred

Qualifications:

• A minimum of 5 years of related experience in business analysis, financial analysis, audit, chargeback administration, contract administration, or master data administration.

• Demonstrated ability to identify and implement process and control enhancements.

• A proven leadership mindset.

• Strong interpersonal skills, excellent oral and written communication skills, and the ability to work well across a matrix team are required

• A broad knowledge of Pricing & Reimbursement functions, government pricing regulations and systems transactional processing is preferred.

• Experience with Microsoft Office is required.

• Exposure to SAP and Model N (or similar systems) is preferred.

• Solid knowledge and experience in the pharmaceutical industry preferred.

If hired, you will enjoy the following Eclaro Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

If you feel you are qualified with the required skills and if you are interested, please free to send your word version most updated resume TAILORED to the job description above to or call (212)804-7476.

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

JOB TITLE: Specialist Training Development

Location: Devens, MA (50% onsite)

Duration: 6 months initial (potential extension/potential right to hire)

Work Schedule: Mon-Fri (normal business hours)

**Need to be flexible to work on 2nd and 3rd shift once a month only for 1-2 hours to provide training.

***GMP and regulatory background.

***Background in extrapolating data.

Requisition Description:

The Quality Training Coordinator (Contractor) will provide critical support to the Quality organization by executing and maintaining training program activities and Devens Biologics Quality System expectations. This role will partner closely with QA Operations and other site functions to ensure training compliance, documentation accuracy, and inspection‐readiness of training processes.

The ideal candidate has hands‐on experience working within GxP/GMP environments, supporting training workflows, managing LMS assignments, maintaining curriculum accuracy, and developing or updating training materials. Strong organizational skills, attention to detail, and the ability to collaborate across functions are essential.

Primary Responsibilities:

Administer training assignments, curricula, and compliance tasks within the site Learning Management System (SuccessFactors).

Maintain accurate training records, track overdue requirements, and support training remediation activities.

Partner with QA and functional area leadership to support onboarding programs, OJT documentation, and role‐based curriculum mapping.

Assist in the development, revision, and formatting of training materials (e.g., ILT decks, SOP‐driven content, job aids).

Generate routine and ad‐hoc training compliance reports.

Participate in continuous improvement initiatives related to training processes, documentation quality, and user experience.

Coordinate training sessions, logistics, communications, and stakeholder reminders.

Education and Experience:

3+ years of managing/coordinating training in a GMP/GxP environment (e.g. assignment creation, compliance tracking, overdue training remediation)

2+ years' experience with Learning Management Systems (e.g. SuccessFactors, ComplianceWire, Cornerstone)

2+ years of developing maintaining training materials (e.g. SOP-driven content, instructor-led training, on-the-job training, e-learning modules)

Project/task management to manage multiple training assignments, updates, and deadlines

Required B.S. degree in science, engineering, biochemistry or related discipline.

Knowledge of US and EU cGMP regulations and guidance (FDA, EMA, or other regulatory authority)

If hired, you will enjoy the following Eclaro Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

No 3rd party Candidates or 3rd Parties Direct Candidates Only W2

Systems Engineer & Desktop Support

• Managed and deployed laptops and desktops utilizing Microsoft Intune.
• Updated, Maintained and Monitored Intune with teammates as well ensuring all devices were updated.
• Administrator for Microsoft 365 including Microsoft Teams.
• Created and Updated Instructions for IT Team.
• Updated old IT documentation to be current to meet company standards.
• Created new documentation for several areas needed throughout IT for correct processes.
• Ensured all laptops/desktops throughout business were on correct VLANs.
• Maintained and updated SharePoint permissions for all employees.
• Actively supported requests from users with Active Directory.

Healthcare Compliance Analyst/Auditor (Quality Assurance Analyst)

Remote with occasional onsite up to 25% in Albany, NY

Contract till December 2026

Key Responsibilities:

• Evaluate child/youth's records for compliance to applicable regulations.
• Clearly communicate evaluation requirements and follow up.
• Evaluate documentation against applicable State/Federal regulations.
• Collect data and documentation to support compliance findings.
• Utilize technology to convert hard copy documentation to electronic and submit via secure file transfer.
• Record, summarize, and communicate compliance findings for the Children's Transformation Program.
• Assist in determining trends in non-compliance.
• Make appropriate and timely recommendations to project management.
• Assist with the ongoing operationalization of project's processes and procedures.
• Assist with all internal and external reporting.
• Build and maintain relationships with stakeholders to provide a high level of customer service.
• Traveling to provider sites to perform case reviews.

Required Qualifications:

• A minimum of 2 years of A minimum of 2 years of experience as a Healthcare Compliance Analyst, Auditor, Care Manager, or Medicaid Provider, in a role responsible for conducting oversight, compliance audits or chart reviews, or ensuring quality of care.
• An equivalent combination of advanced education, training, and experience will be considered.
• Experience with Medicaid fee-for-service and/or Managed Care billing.
• Proficiency in MS Excel, MS Word, MS Outlook, MS Visio, MS PowerPoint and MS SharePoint.
• Strong analytical and problem-solving abilities; able to evaluate data and make sound, evidence-based decisions.

Preferred/Desired Qualifications:

• Extensive knowledge of, and experience with, Home and Community-Based Services (HCBS) Waiver programs, including the 1915(c) NYS Children's Waiver, either as a provider or compliance officer.
• Experience working with eMedNY, CANS-NY, UAS-NY, Medicaid Health Homes, Medicaid Managed Care Organizations (MMCOs), or other related programs/systems.
• Experience with NYS Medicaid billing, including the use of various Electronic Health Records (EHR) systems.
• Experience working with Office of Mental Health (OMH), Office for People with Developmental Disabilities (OPWDD), or Office of Children and Families (OCFS).
• Ability to manage time independently while meeting deadlines and adhering to high performance standards.
• Experience with compliance audits or chart reviews.
• Ability to work with and relate to staff and demonstrate active listening skills.
• Process oriented and results-driven work strategy.
• Ability to foster teamwork with all levels of management and staff.
• Ability to work well independently and within a team.
• Exceptional customer service relationship techniques, including superior verbal and written communication skills.
• Excellent accuracy and attention to detail.

If you have candidates who are effective communicators who enjoy working in complex and collaborative environments, utilizing their critical thinking and research skills to develop solutions for clients, providing support to customers, and have the required education, experience and skills, please submit them.

JOB TITLE: Tax Operations Manager

Location: Tampa, FL (50% onsite)

***With relocation package for non-local candidates, with the expectation that relocated hire is in Tampa on day one.

DIRECT HIRE

Summary:

Due to the ongoing growth and successful integration of our Tax Hub, which has been centralizing and streamlining tax operations to support the Latin America region, we are seeking a proactive, self-motivated, and collaborative professional to join our team in Tampa, Florida. This newly created role reflects our commitment to innovation and operational excellence across LATAM markets. You will oversee tax operations, leverage best practices and external experience, and champion technology-driven improvements for sustainable growth. Key responsibilities include documenting tax compliance, preparing tax returns, meeting both internal and jurisdictional deadlines, and enhancing compliance routines with advanced technology. You will work in partnership with the Senior Tax Manager and closely collaborate with local finance and business teams.

Position Responsibilities

• Oversee and supervise local country tax calculations across the LATAM region, ensuring accuracy and compliance.

• Manage all income tax accounting routines, including journal entries and balance sheet reconciliations.

• Review and ensure the integrity of income tax notes for local financial statements.

• Prepare and submit US GAAP tax reporting through OneSource Tax Provision (Taxstream).

• Develop insightful income tax projections, including ETR, deferred taxes, and cash tax flows.

• Lead transfer pricing documentation and legal entity profitability analysis.

• Champion SOX compliance by supporting reporting controls testing and documentation.

• Collaborate closely with the Senior Tax Manager, finance teams, and business partners to resolve tax requirements.

• Identify, research, and proactively resolve potential tax compliance issues.

• Drive process optimization and establish enhanced compliance procedures.

• Advance technology initiatives for effective calculations, models, dashboards, and analytics.

• Provide expert tax support for local business and educate partners on relevant legislative changes.

• Build a strong global network across tax, finance, customs, treasury, and legal teams.

• Work in partnership with operations, legal, country controllers, and other key stakeholders.

• Collaborate with external advisors to support critical tax positions.

• Stay current on evolving tax laws impacting company operations.

Main Qualifications

• Bachelor’s degree in accounting, Tax, Finance, or a related field, plus 8+ years of combined tax experience in public accounting or with a large multinational corporate tax department; or demonstrated equivalent experience/education.

• Expertise in tax regulations across Latin American countries.

• Understanding of LATAM business practices and tax complexities.

• Bilingual, in English and Spanish (written, reading, and speaking).

• Experience with large ERP systems, especially SAP and OneSource/Taxstream.

• Advanced Excel skills (including pivot tables, macros, and filters).

• Solid grasp of accounting and tax principles; direct experience preparing tax returns is preferred.

• Collaborative team player with strong communication skills and the ability to work independently.

• Excellent analytical and problem-solving abilities.

• Strong attention to detail, delivering accurate documentation and task completion.

• Proven ability to manage multiple projects and priorities in a time-sensitive environment; highly organized.

• Open to feedback and committed to ongoing professional development within the organization.

• Skilled at tackling ambiguous or unstructured problems, developing thoughtful solutions in consultation with the Senior Manager.

• Comfortable navigating complexities across cross-border and diverse teams and projects.

If you feel you are qualified with the required skills and if you are interested, please free to send your word version most updated resume TAILORED to the job description above to or call (212)804-7476.

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Senior Supply Chain Customer Collaboration Analyst

Hybrid in Rogers, AR (Mon-Thu are onsite, Fri is remote)

This role is contract till August 2026

The hours are from 8:30AM 5PM CST

Job Description:

Position Purpose:

The Supply Chain Customer Collaboration Senior Analyst position is focused on leading the end-to-end customer collaboration process with a focus on service metric improvements and mutually beneficial, efficient supply chain solutions. This position will be responsible for partnering with the commercial team to support strategic planning and execute against growth/volume opportunities through identification and quantification of end to end supply chain savings and be the point person for operational execution of all modular changes and item transitions. The Sr Analyst will develop, grow, and maintain strong relationships with our customers, the customer development team and several other cross-functional teams.

The individual will drive supply chain activities focusing on meeting customer goals, understanding data trends to support planning, sales and inventory along with innovating current processes to increase customer teamwork through analytics development. This role will need robust analytical skills, communication skills and leadership skills to leverage both internal and external data to maximize customer satisfaction, best in class service and aligned demand plans.

Main Responsibilities:

1. Manage the retail environment forecast and demand plan & KPIs

Provide the internal forecast and demand plan by leveraging internal and customer data

(Order projections,POS, inventory levels, lead times, EOQ, etc) to make the right

decisions to support the short and long term commercial plans

Work cross-functionally to provide insightful data to support the customer and Client strategic KPIs (Demand plan accuracy, inventory levels, in-stock metrics, case fill,

on-time, truck utilization, logistics deductions, etc.)

Leads all strategic forecasting conversations and provides proactive communication

around supply and demand challenges to our cross-functional partners.

Leverages all customer order and inventory data to create the best demand plan with a

12-month rolling horizon

Manage and influence the demand plan for the retail environment, providing long term

planning strategies

Collaborates with our CBS team (Order to Invoice, SNP and Logistics), Transportation,

Warehousing and several other functions to ensure excellent order fulfillment

2. Coordinates and supports the execution and tactical cross-functional meetings to deliver

customer results

Builds strong relationships with our customers and maximizes the data to facilitate

information sharing and continuous improvement

Leads all customer facing communication, including but not limited to supply risks,

potential disruptions and continuous improvement projects and initiatives to support

customer and consumer needs.

Ensures learnings are captured throughout analysis and leverages lessons learned from

prior initiatives to optimize results

Supports new item transitions, in/outs, promotional vehicles and item changes to ensure

theres minimal to no slow moving-obsolete inventory, and no impacts to in-stock

Is responsible for ensuring correct master data and understanding and compliance of

vendor programs.

3. Cross-functional project leadership

Works with cross-functional partners and provides retailer specific needs to ensure

projects are on track and meeting customer and Client needs.

Leads and develops the team by providing guidance and facilitating learning

opportunities and coaching to best support the retail environment and Client.

Skills/Experience:

Required Skills:

What you need for this position:

MUST have Walmart experience

• Excellent communication, negotiation and presentation skills
• Advanced EXCEL skills (Pivot tables, vlookup, slicers) with the ability to create tools, manipulate, and analyze data
• Demonstrated analytical approach to management of supply chain, root causing constraints and service issues and providing solutions
• Advanced forecasting skills (SAP APO preferred) and understanding of statistical models and projections
• Strong functional / technical knowledge of supply chain processes with proven ability to understand the impact of decisions and changes to E2E supply chains and convert strategy into results
• Passion for continuous improvement
• Ability to thrive under pressure and operate effectively in a high-paced environment while staying organized, disciplined and can manage multiple projects simultaneously
• Attention to detail
• Ability to problem solve independently

Desired Skills:

Its an advantage to have:

• DOMO, Google Business Suite, Scintilla, Google Looker Studio, Sigma Computing
• SAP / APO Kinaxis System knowledge
• Customer facing experience