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Registered Nurse (RN) - Case Manager, Hospice
🏢 Gentiva
Salary not disclosed
Goldsboro, NC 2 days ago
Job Description

Gentiva is seeking a Registered Nurse (RN) Case Manager, Hospice for a nursing job in Goldsboro, North Carolina.

Job Description & Requirements

- Specialty: Hospice
- Discipline: RN
- Duration: Ongoing
- Employment Type: Staff

/nOverview:/n

Lead with Heart. Be the Difference. Transform End-of-Life Care.

Join our company, where every day is an opportunity to deliver personalized, meaningful hospice and palliative care to patients facing life-limiting illness. We support patients and their families with dignity, comfort, and love.

What You'll Do as a Hospice RN / RN Case Manager:

- Be the primary point of contact for patients and families, guiding them through every step of their hospice journey.

- Deliver and document skilled, hands-on nursing care based on each patient’s individualized Plan of Care—in their home, assisted living, or wherever they call home.

- Perform initial and ongoing assessments to monitor patient condition and adjust care as needed.

- Collaborate with an interdisciplinary team—including physicians, LPNs, CNAs, social workers, chaplains, and others—to build and refine personalized care plans.

- Provide emotional, physical, and spiritual support not just to the patient, but to their loved ones as well—offering education, comfort, and bereavement guidance.

- Teach caregivers how to care for their loved one safely and confidently, offering both practical training and emotional reassurance.

- Communicate important updates in patient condition to the care team, ensuring timely and appropriate interventions.

- Maintain accurate, up-to-date clinical documentation and follow infection control and compliance standards.

- Support the organization's quality improvement and scheduling initiatives to ensure care is consistent, compassionate, and efficient.

- Help patients and families understand and navigate topics such as:
  • Medication administration
  • Hospice philosophy and services
  • Symptom and pain management
  • End-of-life processes and expectations

/n/nAbout You:/n

Qualifications – What You’ll Bring:

- Active RN license in the state of employment (or eligible to obtain).
- 1+ year of RN experience in hospice, home health, ICU, oncology, geriatrics, or related nursing fields.
- A genuine hospice heart: compassionate, empathetic, and patient-centered.
- Comfortable providing care in diverse settings, including private homes and facilities.
- Strong communication and critical thinking skills in emotionally sensitive situations.
- Valid driver’s license, auto insurance, and reliable transportation.
- CPR certification required.

Preferred Experience (Not Required):

- Hospital RN (Med-Surg, ICU, ER, PACU, telemetry, cardiac)
- Admissions RN, wound care, float pool, travel nursing
- Experience with terminally ill patients or serious illness support

/n/nWe Offer:/n

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund

Additional Full-Time Benefits:

- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Apply now to become part of our Hospice Nursing team and help make every moment count for our patients and their loved ones.

/n/nLegalese:/n

- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet state specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace

/n/nLocation:/nGentiva Hospice/n/nOur Company:/n

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

- Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
- Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
- Home health care: Heartland Home Health
- Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Gentiva Job ID #2 Posted job title: RN Hospice Case Manager

About Gentiva

Gentiva is a family of industry-leading hospice, palliative, and home health providers that are passionate about caring for others. With more than 550 locations and thousands of compassionate clinicians across 38 states, our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Gentiva’s corporate headquarters is in Atlanta, Georgia, with providers delivering care across the U.S.

Benefits

- Continuing Education
- Medical benefits
- 401k retirement plan
- Vision benefits
- Discount program
- Pet insurance
- Holiday Pay
- Wellness and fitness programs
- Mileage reimbursement
- Dental benefits
- Employee assistance programs
- Life insurance
Not Specified
Pre-Litigation Paralegal - Case Manager
✦ New
$40,000 - $60,000
We are a rapidly growing Charleston-based Personal Injury Law Firm. We are looking for more candidates to join our Case Manager/Paralegal department. We pride ourselves on our company culture and overall working environment. We work on one-to-one teams, Attorney to Paralegal, and strive for an organization that promotes growth, longevity, and top-tier legal work. We are currently expanding into multiple markets statewide and are able to do so because of our fantastic team at our North Charleston headquarters.

Why you should apply (at a glance)

- Voted one of the Best Law Firms to Work For in the US in 2023, 2024 & 2025
- Competitive benefits
- Company events
- Commitment to employee career growth
- Singular Attorney & Case Manager Pairings
- Team focused and collaboration first

This is a full-time, in-office position in our headquarters office in North Charleston, South Carolina. You must live in the Charleston, SC area to be considered. Our main office is located in North Charleston on Centre Pointe Drive.

We are looking for a candidate who has a focus on empathy, client service, and exceptional organizational skills. While we always love legal experience, we are confident in our ability to train people who have transferable talent and experience to become exceptional Case Managers!

The PI Case Manager’s role is to provide high-level case management and ensure that the client obtains the best medical treatment within the coverage scope. Their role is to maintain continued contact with the client through all stages of the case, from Opening to Settlement. We want to ensure that every client has access to top-tier representation and the highest quality medical care available under the facts of their incident.

This role is the main point of contact for all client communication. Our most successful candidates have backgrounds in coordinating projects, working with multiple groups of people, and ensuring forward momentum on the cases. Getting clients the best possible medical care and top-tier representation is always top of mind for us.

We are a very tech-forward law firm. We love to include exciting new technology into what we do every day. We love to automate where we can, but there is no substitute for active problem solvers and empathetic people willing to go the extra mile for clients.

Compensation:

$40,000 - $60,000 annually

Responsibilities:

- Work the case from the time we sign to the time we settle or file
- Provide top-tier client communication through all phases of the case
- Exhibit excellent attention to detail while maintaining the files in accordance with firm policies and procedures
- Complete legal research as needed under the supervision of attorneys
- Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing counsel, and insurance companies
- Efficiently complete and stay caught up on tasks
- Communicate with clients/providers/insurance companies
- Facilitate the property damage side of the claim with the client directly
- You are the client’s main point of contact with the firm and should develop a relationship with the client to ensure an excellent client experience

Qualifications:

- Bachelor's Degree required or 5 plus years in a PI paralegal role
- 1-2 years of previous law firm experience
- Proficient with Microsoft Office
- Organizational skills and communication skills are necessary for this position
- Ability to type 50 words per minute or faster
- Must be tech-savvy and able to work in a fast-paced, cloud-based environment
- Great attitude with a focus on collaborative work
- Spanish Speaking Bilingual a plus

About Company

We believe that our team members are the most important contributors to the success of our firm. We are pleased to be able to offer a full and ever-expanding benefits package to all full-time employees, outlined below:

- 100% firm-paid Health Insurance
- 100% firm-paid Short Term Disability
- 15 days PTO (to increase annually)
- 10 paid Holidays
- 7 Days Allowed to Work Away From the Office (position dependent)
- Voluntary Life Insurance
- Voluntary Dental Insurance
- Voluntary Vision Insurance
- Flexible Spending Account
- Health Savings Account
- 401(k) Company Full Match
- Early Release Fridays Year-Round
- Wellhub Membership (free and discounted gym memberships for employees and their families)
- Pet Insurance
- Firm Events (We like to have a good time together!)

#WHLAW2

Compensation details: 4 Yearly Salary

PI526a2ba80ed3-37156-39806300
Not Specified
Registered Nurse (RN) - Clinical Liaison
✦ New
🏢 Gentiva
Salary not disclosed
Murfreesboro, TN 1 day ago
Job Description

Gentiva is seeking a Registered Nurse (RN) Clinical Liaison for a nursing job in Murfreesboro, Tennessee.

Job Description & Requirements

- Specialty: Clinical Liaison
- Discipline: RN
- Duration: Ongoing
- Employment Type: Staff

/nOverview:/n

Connect Care. Guide Families. Make Every Day Count.

We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services.

Essential Responsibilities

- Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals
- Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
- Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion
- Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met
- Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs
- Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians
- Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services
- Coverage Area: St. Thomas Rutherford, Stonecrest - all in Rutherford County.

/n/nAbout You:/n

Education

- Licensed Nurse with three to five years of hospice experience required.

- BSN with five or more years of hospice experience preferred.

Experience

- Minimum of three years of hospice experience required.

- Prior experience as a discharge planner, case manager, or educator preferred.

Licenses and Certifications

- Current RN license to practice nursing in the state of employment.

- CPR certification.

- Valid driver’s license and automobile insurance.

Skills and Knowledge

- Strong knowledge of hospice care and the unique needs of patients and families.

- Familiarity with community resources and referral networks.

- Excellent patient assessment and documentation skills.

- Ability to supervise staff, coordinate services, and manage programs effectively.

- Strong communication and interpersonal skills with sensitivity to diverse backgrounds.

Personal Qualities

- Compassion and sensitivity to the needs of terminally ill patients and their families.

- Flexibility to manage a variety of tasks and shifting priorities.

- Professional maturity, collaboration, and tact in working with interdisciplinary teams.

- Ability to influence and educate referral sources, patients, and families.

- Demonstrated commitment to patient advocacy and quality care.

/n/nWe Offer:/n

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund

Additional Full-Time Benefits:

- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply Today – Your work can help transform how care is delivered.

/n/nLegalese:/n

- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet state specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace

/n/nLocation:/nGentiva/n/nOur Company:/n

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

- Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
- Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
- Home health care: Heartland Home Health
- Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Gentiva Job ID #2 Posted job title: RN Clinical Liaison

About Gentiva

Gentiva is a family of industry-leading hospice, palliative, and home health providers that are passionate about caring for others. With more than 550 locations and thousands of compassionate clinicians across 38 states, our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Gentiva’s corporate headquarters is in Atlanta, Georgia, with providers delivering care across the U.S.

Benefits

- Continuing Education
- Medical benefits
- 401k retirement plan
- Vision benefits
- Discount program
- Pet insurance
- Holiday Pay
- Wellness and fitness programs
- Mileage reimbursement
- Dental benefits
- Employee assistance programs
- Life insurance
Not Specified
Registered Nurse (RN) - Director Hospice
✦ New
🏢 Gentiva
Salary not disclosed
Huntsville, AL 1 day ago
Job Description

Gentiva is seeking a Registered Nurse (RN) Director Hospice for a nursing job in Huntsville, Alabama.

Job Description & Requirements

- Specialty: Hospice
- Discipline: RN
- Duration: Ongoing
- Employment Type: Staff

/nOverview:/n

Lead with Compassion. Serve with Purpose.

We have an exciting and rewarding opportunity for a RN Hospice Administrator to join our leadership team. This role is ideal for a licensed Registered Nurse (RN) with strong leadership experience in hospice care, home health, or clinical operations management.

If you’re a natural leader who is passionate about patient-centered care, team development, and clinical excellence, we invite you to bring your talent to a place where you can truly make a difference.

The Administrator RN II provides strategic leadership and operational oversight for assigned Hospice location with a mid-size census. This role will oversee and lead the day-to-day operations, including managing and directing interdisciplinary teams, ensuring the delivery of high-quality and patient-centered care, fostering a culture of compassion, respect and integrity to meet business and organizational goals, regulatory standards, and community needs. Responsibilities include leadership and development, financial performance, community outreach, human resources, office operations and communication and relationship building with the Governing Body, referral partners, the community. In this role, the Administrator ensures assigned Hospice location delivers outstanding service, while upholding the company’s mission, vision and values.

/n/nEssential Functions:/n

- Provides leadership for a mid-sized hospice program, accountable for clinical quality, operational performance, and balanced, sustainable census growth.

- Demonstrates a commitment to excellence through focusing on quality care and/or service.

- Incorporates continuous quality improvement principles in day-to-day activities.

- Promotes and monitors compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies and state or federal law relevant to areas of responsibility.

- Uses statistical and qualitative information to manage quality.

- Requires employees to exhibit technical knowledge and effective skill education related to their job.

- Ensures policies and procedures are followed.

- Accepts responsibility for remaining current in the latest trends, developments and technologies relative to area of work by: Actively pursuing self-development, attending in-services, and circulating relevant information to appropriate employees.

- Develops, recommends and implements policies and procedures, in collaboration with the Governing Body, that guide and support the provision of services.

- Manages Human Resources effectively.

- Shows consistency between words and actions.
- Promotes positive communications and keeps employees informed of changes by ensuring meetings with appropriate staff are conducted and documented. Is available to employees when issues arise.
- Promotes/provides for core orientation plus location and job specific orientation, in service training and continuing education for employees, volunteers and contract personnel.
- Conducts educational programs for outside agencies as deemed necessary.
- Recommends a sufficient number of qualified and competent persons to provide services.
- Responsible for the selection, supervision, and evaluation of interdisciplinary team members.
- Collaborates with the Governing Body, Corporate leadership and employees to establish goals and standards for performance; reviews and monitors progress regularly and redirects efforts where goals are not being met.
- Determines qualifications and competence of employees.
- Completes all performance evaluations prior to due date.
- Takes appropriate and timely action in disciplinary situations; documents actions taken in accordance with policy.
- Makes appropriate assignments among employees in accordance with their personal abilities and limitations; ensures fair and consistent workload distribution.

- Manages Office Operations effectively.

- Directs the multiple teams of the assigned location, if applicable.
- Plans and organizes tasks and resources to achieve strategic goals and objectives.
- Consistently demonstrates the ability to recognize, establish and deal with priorities.
- Measures progress toward set goals; takes corrective action on projects, as appropriate.
- Considers the impact of department/location/provider decisions on the overall functioning of the company and its hospice affiliates.
- Reviews and analyzes facts of a situation when developing a plan of action; considers all relevant information to make the most informed decision possible.
- Achieves predetermined objectives and goals.
- Participates in selecting outside sources for needed services.
- Ensures contract management is maintained for services from outside vendors/providers.
- Assesses and improves branch/department performance as well as individual team's performance.
- Ensures documentation of services is accurate and timely.
- Monitors and supervises quality of patients' care of assigned location(s).
- Processes emergency calls and requests for assistance.
- Assists with problem solving for patients in all settings.
- Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll and other expenses.
- Makes recommendations for service area regarding market opportunities for new programs or service.
- Ensures accuracy of marketing materials, public information materials and activities.
- Provides a safe environment for patients, visitors, customers and employees.
- Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately.
- Works with physicians, patients, families, staff and others regarding problems, needs and concerns.
- Responsible for supervision and evaluation of family satisfaction surveys.
- Incorporates safety topics into staff meetings.
- Regularly reviews safety policies and procedures (to include the Emergency Preparedness Plan); ensures that all employees are oriented to and understand their role in safety policies and procedures.

- Manages Financial Resources prudently and effectively.

- Completes financial reviews on recommended schedule.
- Budget worksheets are completed and submitted by scheduled deadlines.
- Annual expenditures are within annual budget except where variances are volume driven and have been approved.
- Resource needs are anticipated and budgets are planned to meet those needs within known parameters.
- Budget variances are justified on a regularly scheduled basis.
- Continually seeks ways to reduce costs without affecting quality.
- Controls use of overtime and temporary personnel except when justified by increased volume or decreased staffing levels.
- Recommends space and other resources for needed services.
- May be asked to perform routine visits to patient homes or institutional setting and/or participate in on-call schedule.

/n/nAbout You:/n

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Education:

- Registered Nurse with minimum of Associate’s Degree in Nursing required

- Bachelor’s degree in nursing (BSN) from an accredited school of nursing preferred.

- Experience:

- Three to five years’ healthcare sales/ management experience preferred.

- Minimum one year management/supervisory experience required.

- Two or more years’ experience in hospice/home care required

- Meets all state-specific requirements for the Administrator role.

- Three years’ experience in direct patient care in a clinical setting preferred.

- Strong understanding of hospice regulations, compliance, and Medicare conditions of participation

- Proven ability to manage teams, budgets, and interdisciplinary operations.

- Exceptional communication, organizational, and leadership skills

- Commitment to high-quality, compassionate care for patients and families.

- Licenses, Certifications and/or Registration:

- Current license to practice nursing in the state of requested employment, if applicable

- CPR Certification

- Current automobile insurance and valid driver’s license

/n/nWe Offer:/n

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund

Additional Full-Time Benefits:

- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply Now:

If you’re an experienced healthcare leader looking for your next challenge, we want to hear from you. Join a team that values compassion, leadership, and meaningful work—when life matters most.

/n/nLegalese:/n

- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet state specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace

/n/nLocation:/nGentiva Hospice/n/nOur Company:/n

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

- Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
- Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
- Home health care: Heartland Home Health
- Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Gentiva Job ID #2 Posted job title: RN Director of Nursing Hospice II

About Gentiva

Gentiva is a family of industry-leading hospice, palliative, and home health providers that are passionate about caring for others. With more than 550 locations and thousands of compassionate clinicians across 38 states, our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Gentiva’s corporate headquarters is in Atlanta, Georgia, with providers delivering care across the U.S.

Benefits

- Continuing Education
- Medical benefits
- 401k retirement plan
- Vision benefits
- Discount program
- Pet insurance
- Holiday Pay
- Wellness and fitness programs
- Mileage reimbursement
- Dental benefits
- Employee assistance programs
- Life insurance
Not Specified
Customer Service Representative (St. Peters)
✦ New
Salary not disclosed
Description:

CarShield is seeking talent to join its growing Customer Service team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use!

Reporting to the Customer Service Manager, this position is responsible for:

  • Answering inbound calls from existing customers.
  • Assisting customers with general inquiries, making payments, and questions regarding claims.
  • Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers.
  • Working with finance and administration.
  • Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers.
  • Maintaining current knowledge of products and services offered.
  • Other tasks as assigned.

Pay Rate and Benefits for Customer Service Representative:

  • $17-19/hour, plus performance bonus! (Average ~$20/hour).
  • Group Insurance (Medical, Dental, Vision, Life, etc.).
  • 401k with Employer Match.
  • Paid Time Off at 6 months.
  • Discounted CarShield policies.
  • Discounted Tuition at Lindenwood University.
  • Professional Development Opportunities.
  • Basketball, table tennis, billiards, and other recreation on-site.
  • Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).
  • And more!


Requirements:

Requirements for Customer Service Representative:

  • Ability to work on-site at our headquarters in St. Peters, MO.
  • Strong attention to detail and the ability to follow directions.
  • Ability to present oneself well over the phone.
  • Excellent customer service skills.
  • Strong communication skills.
  • Highly coachable.
  • Ability to effectively multi-task.
  • 1+ years' experience in a call center environment.
  • Basic computer and typing skills.
  • Must be able to be licensed by the State of Missouri (application process and fee supported by company).
  • Bilingual (English/Spanish) a plus.




Compensation details: 17-25 Hourly Wage



PIdcf50455e96a-38

temporary
Travel MRI Tech - $2,400 to $2,560 per week in Kealakekua, HI
✦ New
$2,400 - 2,560
Kealakekua, HI 1 day ago

MRI Tech
Location: Kealakekua, HI

Agency: Acruex Health

Pay: $2,400 to $2,560 per week

Shift Information: Days - 5 days x 8 hours

Contract Duration: 13 Weeks

Start Date: ASAP

About the Position

AlliedTravelCareers is working with Acruex Health to find a qualified MRI Tech in Kealakekua, Hawaii, 96750!

Pay Rate: $60.00 - $64.00/Hourly.

Summary: We are looking for a skilled and dedicated MRI technician to be responsible for providing clear images to Physicians through MRI scanning. The MRI technician's responsibilities include following Physicians' instructions, explaining the MRI procedure to patients, selecting software options and imaging parameters on the MRI machine, viewing images from the imaging session, and keeping records of reports.

Responsibilities:

  • Explaining the MRI process to patients and ensuring the patients comply with all safety standards.
  • Positioning, and possibly sedating, patients to capture clear images of the correct area of the body.
  • Removing and then replacing IVs and catheters for the MRI process.
  • Maneuvering the MRI equipment and positioning it to capture the correct images.
  • Monitoring patients during scanning and maintaining patients' records.

About Acruex Health

Acruex Health is a Certified woman-owned Healthcare Staffing company headquartered in Seattle, Washington. We specialize in delivering Clinical and Non-Clinical Staffing Services Across United States. We work with over 100 large healthcare facilities throughout the US and have workforce in all 50 states. We have over $1M Nurses in our database and more than 10,000 active jobs available in our Job Portal for Clinicians to choose from and apply that matches best with their profile in terms of pay packages and benefits.

Acruex Inc. is one of the Leading Woman-owned IT Services and Staffing company headquartered in McLean, VA. We specialize in delivering Contingent Workforce, Direct-hire, Payroll and Statement of Work Solutions across North America. Our Recruitment and Project Delivery standards are well-aligned with client's existing and upcoming needs and that is how we become a supplier of choice for any company. We serve programs ranging from $1million for upto $2Billion Spend and have an average record of serving 99% of the volumes give in any program.

Requirements

Requirements:

  • 2 - Year experience Required,
  • BLS Certification,
  • ARRT (MR) Certification,
  • ARRT (R) Certification.
Benefits

Benefits:

  • Referral Program - for each referral start.
  • Standard Travel Contract Benefits.
  • Supportive work environment in a reputable healthcare setting.
  • Professional development opportunities.
  • Travel stipend as per GSA and 1.5 for OT & Holiday pay.
  • Weekly direct deposit.

11433550EXPPLAT

Not Specified
Travel Certified Occupational Therapist Assistant (COTA) - $990 to $1,110 per week in Palo Alto, CA
✦ New
🏢 TrackFive
$990 - 1,110
Los Angeles, CA 1 day ago

Certified Occupational Therapist Assistant
Location: Palo Alto, CA

Agency: Acruex Health

Pay: $990 to $1,110 per week

Shift Information: Days - 3 days x 10 hours

Contract Duration: 13 Weeks

Start Date: ASAP

About the Position

AlliedTravelCareers is working with Acruex Health to find a qualified Certified Occupational Therapist Assistant (COTA) in Palo Alto, California, 94301!

Pay Rate: $33.00 - $37.00/Hourly.

Summary: The Certified Occupational Therapy Assistant (COTA) works under the supervision of a licensed Occupational Therapist to provide therapy services that help patients regain, develop, or maintain the skills needed for daily living and work activities. The COTA assists in implementing treatment plans, educating patients and families, and documenting patient progress.

Responsibilities:

  • ⁠Implement occupational therapy treatment plans designed by a supervising OT.
  • Assist patients in developing or restoring daily living, work, and leisure skills.
  • Provide therapeutic exercises, activities, and adaptive techniques.
  • Use assistive devices, splints, and adaptive equipment as directed.
  • Monitor and document patient progress in accordance with facility and regulatory standards.

About Acruex Health

Acruex Health is a Certified woman-owned Healthcare Staffing company headquartered in Seattle, Washington. We specialize in delivering Clinical and Non-Clinical Staffing Services Across United States. We work with over 100 large healthcare facilities throughout the US and have workforce in all 50 states. We have over $1M Nurses in our database and more than 10,000 active jobs available in our Job Portal for Clinicians to choose from and apply that matches best with their profile in terms of pay packages and benefits.

Acruex Inc. is one of the Leading Woman-owned IT Services and Staffing company headquartered in McLean, VA. We specialize in delivering Contingent Workforce, Direct-hire, Payroll and Statement of Work Solutions across North America. Our Recruitment and Project Delivery standards are well-aligned with client's existing and upcoming needs and that is how we become a supplier of choice for any company. We serve programs ranging from $1million for upto $2Billion Spend and have an average record of serving 99% of the volumes give in any program.

Requirements

Requirements:

  • 1 - Year experience Required,
  • BLS Certification,
  • COTA (Certified Occupational Therapy Assistant).
Benefits

Benefits:

  • Referral Program - for each referral start.
  • Standard Travel Contract Benefits.
  • Supportive work environment in a reputable healthcare setting.
  • Professional development opportunities.
  • Travel stipend as per GSA and 1.5 for OT & Holiday pay.
  • Weekly direct deposit.

11411003EXPPLAT

Not Specified
Warehouse Site Manager
Salary not disclosed
Mount Pleasant, WI 3 days ago

DESCRIPTION:

Site Manager oversees the entire operation to ensure the optimal P&L result by managing/training staff effectively, providing excellent vendor/customer relations, developing a well-structured operational flow and coordinating with various departments within headquarter for continuous growth as a whole.


ROLE RESPONSIBILITIES:

  • Responsible for P&L for the site and analyze and initiate actions to make improvement
  • Supervise and provide appropriate training to staff.
  • Coordinate with HR Department closely to comply with organization's policies and applicable laws and to implement a healthy and safe work environment.
  • Responsible for exceeding customer metrics (cost, quality, and responsiveness)
  • Provide support for Sales and customer quotations.
  • Develop corrective action plans when performance falls below target.
  • Execute group and company disciplines and procedures.
  • Support Account Receivable process to coordinate with Headquarter
  • Resolve and coordinate daily operational issues.
  • Monitor/manage inventory and EOL management.
  • Check and monitor daily Receiving, Shipping and Inbound status.
  • Coordinate any facility maintenance, repair and rearrangement.
  • Monitor cycle/physical counts weekly/monthly/quarterly
  • Identify growth opportunities with current customers.
  • Motivate and encourage continuous improvements culture.
  • Set short and long term goals for subordinates/teams
  • Support development of Lean culture.
  • Development of Standard Operating Procedures.


QUALIFICATION AND SKILL REQUIREMENTS:

Required

  • Bachelor Degree in business related major or equivalent related work experiences
  • Lean knowledge to include 5’s, waste walks, root cause problem solving.
  • 3+ years of hands-on experience in warehouse/logistics management
  • Familiar with Warehouse Management Systems
  • Competency Microsoft Office (Outlook, Word, Excel and etc.)
  • Excellent in communication and interpersonal skills


Preferred

  • Experience in warehousing operations integrated with production line environments is highly preferred.
  • Bilingual in English and Chinese (Mandarin) is a plus.
Not Specified
Field Service Technician
Salary not disclosed
Cincinnati, OH 3 days ago

Valco Melton, a world leader in adhesive application, fluid handling, and quality assurance systems, is seeking a Field Service Technician to join the Field Service team based out of our world headquarters in Cincinnati.


The Field Service Technician will install, repair, and service Valco Melton's adhesive dispensing and quality assurance systems at customer sites. The Technician will also advise and train customer personnel in the operation of Valco equipment. Applicants must have general technical aptitude, ideally some prior experience working with machinery, and will need to work off of engineering drawings and electrical and pneumatic schematics.


This position will be based out of Valco Melton’s headquarters in Cincinnati, but approximately 80% of time will be spent traveling to and working at customer facilities out of town. The majority of this travel will be overnight trips to other states. This role will also entail working 2 weekends per month, on average.


In addition, travel may include occasional international trips to Canada.


This position will offer extensive opportunities for overtime and double time. With base salary + overtime, potential earnings can range from $70,000 to $95,000 annually.


Specific Responsibilities:


  • Provide service and customer support during field visits or dispatches.
  • Carry out all on-site installation, repair, maintenance and test tasks.
  • Diagnose errors or technical problems and determine proper solutions.
  • Produce timely and detailed service reports.
  • Determine customer requirements and make appropriate recommendations/briefings.
  • Build positive relationships with customers through high-quality work and winning customer service attitude.


Minimum Qualifications:


  • High school diploma or equivalent; OR certification/diploma from relevant trade/vocational school.
  • Ability to troubleshoot, test, repair, and service technical equipment.
  • Working knowledge of electrical and/or pneumatic control technology.
  • Ability to work flexible hours and adapt to changing work schedules.
  • Class 3 driving license and fluency in English.
  • Ability to lift loads of ~50 pounds.


Preferred Competencies:


  • Business-level Spanish (preferred).
  • Knowledge of single- and three-phase power connections.
  • Ability to navigate/program PLC/CNC equipment.


Benefits Package:


  • Medical, dental, and vision insurance.
  • Vacation and personal time.
  • 401(k) with employer match.
  • Profit-sharing program.
  • Paid parental leave.
  • Employer-paid life insurance.
  • Free short-term disability insurance.
  • Professional development assistance.
  • Employee assistance program.
  • Free on-site fitness center and exercise amenities
Not Specified
Customer Experience Associate
Salary not disclosed
Indianapolis, IN 3 days ago

Medasource Customer Experience Associate


Medasource is looking to hire a Customer Experience Associate for our national headquarters located in Indianapolis, IN. Medasource is a national healthcare and life sciences recruiting and consulting firm. We partner with healthcare and life science companies and provide them with national talent for their staff and project related needs.


The Customer Experience Associate will assist in creating and providing a white glove service to our consultants and clients. The role will require you to talk with our current and prospective consultants and provide first line communication for their concerns and questions.



Responsibilities:

  • Aid and assist the recruiting and sales teams in handling client and consultant questions
  • Provide timely responses to inquiries regarding pay, benefits, time portal issues etc.
  • Monitor company experience surveys and determine areas for improvement
  • Assist headquarters staff with improving consultant and client interactions and services
  • Monitor support email weekly to handle Tier 1 questions from the field
  • Provide creative solutions for frequently asked questions
  • Continuously improve the experience we provide to our clients and consultants
  • Escalate situations to internal staff as needed


Requirements:

  • Previous customer service experience preferred
  • Ability to work in an efficient manner and execute daily tasks
  • Comfortability talking with clients and consultants via email, phone, web chat etc.
  • Strong work ethic and ability to grow within the role



Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local law


Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Not Specified
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