Does Simple Practice Have Hipaa Compliant Email Jobs in Usa
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Spanish fluency required.
The Online Care Group PC, in partnership with American Well, is seeking a full time physician for our national telehealth practice.
This physician must be licensed and living in a state that participates in the Interstate Medical Licensure Compact.
We service our payer, health system and employer group patients via American Wells state-of-the-art, HIPAA compliant, video-based telehealth platform.Qualifications:-Board Certified in Emergency or Family Medicine (in good standing with Medical Board)-Hold an active, unrestricted license in at least one state that participates in the Interstate Medical Licensure Compact-Hold and active, unrestricted DEA license-Minimum of 2 years post-residency experience in a related field-Experience providing care via telemedicineLocation: Remote services are provided via American Well state-of-the-art platform.
We will fund and support the licensure process to join our East Coast Physician Team.Patient Care: Acute/Urgent Care TreatmentAvailability: 40 clinical hours per weekEssential Job Functions:-Real-Time Video Based Urgent Care Evaluations and Treatment plans-Prescribing as warranted-Act as a subject matter expert for the OCG clinical team when requestedBenefits:-Medical and dental coverage-Medical License Funding-CME allowance-Paid Time off-401K with matching contributionLanguages requirements:English and SpanishJob Type: Full-time
is seeking an experienced Urgent Care Physician.
The Physician is responsible for full family practice care.
The schedule is Monday
- Friday from 8 am
- 5 pm.
No on-call schedule required.
Qualified candidates must be experienced in Family Medicine or General Practice.
Please email your CV to or call for more information.
Position Summary
The Practice Manager is responsible for the overall administrative and operational management of Blue Ridge Associates in Neurology. This role ensures the efficient and compliant operation of a specialty neurology practice focused on Multiple Sclerosis, neuroimmunology, infusion therapy services, and MS clinical trials.
The Practice Manager works collaboratively with physicians and clinical leadership to support high-quality patient care, operational excellence, and regulatory compliance of the organization.
Reporting Relationship:
Managing Director, Director of Patient Care, and Director of Revenue Cycle
Scope of Supervision:
All onsite administrative staff and clinical support except Medical Directors
Responsibilities of the Practice Manager include the following:
- Oversee day-to-day operations of all clinic locations
- Manage administrative and support staff, including hiring, training, scheduling, performance management, and corrective action
- Ensure efficient patient scheduling, registration, and clinic workflow
- Oversee infusion therapy operations, including coordination, staffing support, and compliance with safety standards
- Monitor financial performance, prepare reports, and manage operating expenses in alignment with approved budgets
- Ensure compliance with HIPAA, OSHA, CMS, and other applicable federal and state regulations
- Support regulatory and operational requirements related to MS clinical trials and research activities
- Develop, implement, and enforce practice policies and procedures
- Address patient concerns and promote a culture of service excellence
- Participate in strategic planning and practice growth initiatives
Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, or related field preferred
- Minimum of 3 years of healthcare management experience, preferably within a specialty or infusion-based practice
- Experience supporting infusion services and/or clinical research operations preferred
- Strong leadership, organizational, financial, and communication skills
Work Environment
This position operates primarily in a clinical office environment across Salem and Christiansburg locations and requires regular on-site presence.
Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions in this job description:
- The employee is regularly required to stand, walk, and sit, as well as talk and hear.
- Good hand-eye coordination and the ability to lift up to at least 25 pounds.
Compensation details: 5
PI2e2225ed6498-362
Bakersfield, Fresno and surrounding areaSalary Range:$255,000.00 To $300,000.00 Annually.
$50,000 sign on bonus along with productivity incentivesJoin a well-established group that is looking for a full-time Primary Care Physician to medical services in the community.
Phone call taken from home once every quarter.
Job Duties:1.Assume quality of care for all patients.2.Adhere to the highest standards of medical practice, ethics, and professionalism at all times.3.Assist the Chief Clinical Services Officer in establishing medical policies quality improvement procedures, evaluating current practices, policies and procedures.4.Recommend changes in all clinical areas, and/or in general areas to improve the patient flow, medical records, billing practices, and appointment practices.5.Assist the Chief Clinical Services Officer in designing, implementing and evaluating educational programs for patients and clinical staff.6.Responsible for the directing and supervising the clinical staff, as appropriate.7.Learn computer skills, also standard office software applications (Word, Excel).Additional Duties:1.HIPAA compliance
- Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements.
Treats all member information confidential.2.Compliance
- Ensure compliance with all local, state and federal regulations.3.QA/QI
- Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.4.IT-Required to learn and use the Electronic Health Record and Practice Electronic System and its components.
As required by the job functions and highlighted in the Policies and Procedures.
These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.5.All employees will participate in Patient Centered Health Home Model.Qualifications, Education, and Experience: 1.Graduate from an accredited medical school.2.Must have a valid California Medical License.3.Professional clinical experience in specific area of practice, i.e.
"Family Practice, Internal Medicine, etc."4.Board certification or eligibility for said certification highly desirable.5.Interest in designing and evaluating an efficient health care system in a community health center setting highly desirable.6.Authoritative knowledge of the principles of practice, principles of general management and specifically in personnel management and techniques in running a medical practice in a community health center are highly desirable.
7.Ability to relate to the public regardless of ethnic, religion, and economic status.BenefitsCompetitive salarySign-on bonus403(b) and 457(b) retirement savings plans with company contributionLongevity payEducation leaveContinued education reimbursementProvider fees reimbursementVisa assistanceRural location assignment stipendRelocation reimbursementFlexible schedule optionsNHSC loan repayment assistanceDragon Ambient Experience (DAX) AI clinical documentationEMR
- NextGen
Nortek Medical Staffing, Inc. is seeking a Nurse Practitioner Clinic Family Practice for a job in Sacramento, California.
Job Description & Requirements
- Specialty: Family Practice
- Discipline: Nurse Practitioner
- Duration: Ongoing
- 40 hours per week
- Shift: 8 hours, days
- Employment Type: Staff
Nurse Practitioner / Physician Assistant (NP/PA)
Traumatic Brain Injury (TBI) Clinic
Sacramento, California
$80–$85 (MORE DOE) per hour | Full Benefits for (FT) | No benefits for (PT)
Flexible Schedule Options | Immediate Start Available
Schedule Options
Part-Time: 2 ten-hour shifts per week (20 hours)
Full-Time: 4 ten-hour shifts per week (40 hours)
Daytime hours only
No nights, weekends, or call
1-2 travel days to satellite locations monthly
Position Overview
NorTek Medical Staffing is partnering with Rincon Physical Medicine & Rehabilitation to recruit a Nurse Practitioner or Physician Assistant to join its growing outpatient Traumatic Brain Injury (TBI) clinic in Sacramento, California.
This is an onsite role with flexible scheduling, offering comprehensive training in neurology and traumatic brain injury medicine. It is an excellent opportunity for providers seeking either part-time work-life balance or full-time stability, while developing specialized expertise in TBI-focused care.
The clinic emphasizes collaborative, patient-centered care, strong interdisciplinary support, and minimal administrative burden.
Key Responsibilities
Perform comprehensive evaluations for patients with traumatic brain injury and related neurological conditions
Develop and implement individualized treatment plans under established clinical protocols
Manage follow-up visits, symptom progression, and functional recovery
Collaborate closely with physicians, therapists, athletic trainers, and clinical support staff
Educate patients and families on diagnoses, treatment plans, and recovery expectations
Maintain accurate, timely, and compliant medical documentation
Refer patients to in-house services and specialists as clinically appropriate
No chronic opioid management required
Training & Support
Full structured training in neurology and traumatic brain injury care
Ongoing mentorship from experienced TBI-focused physicians and clinical leaders
Established workflows, documentation templates, and in-house resources
Ideal for motivated NP/PAs seeking long-term growth in neuro-rehabilitation medicine
Compensation & Benefits
$80–$86 per hour, based on experience
Relocation available
Full-Time Benefits Include:
Medical, dental, and vision insurance
Paid time off and paid holidays
Continuing education support
Malpractice coverage
Retirement plan options (401k)
Part-Time: Competitive hourly compensation with benefit eligibility based on hours worked
Required Qualifications
Active California Nurse Practitioner or Physician Assistant license
NCCPA certification (PA) or national NP certification
DEA license (or ability to obtain)
Strong clinical assessment and documentation skills
Interest in neurology, traumatic brain injury medicine, and rehabilitation
New graduates with strong interest in TBI are encouraged to apply (training provided)
Why Rincon Physical Medicine & Rehabilitation
Specialized focus on traumatic brain injury and neuro-rehabilitation
Collaborative, multidisciplinary clinical environment
Strong internal referral network and consistent patient volume
Mission-driven practice centered on restoring function and quality of life
Immediate need with long-term growth potential
Job Types: Full-time, Part-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Relocation assistance
Vision insurance
Work Location: In person
Nortek Medical Staffing, Inc. Job ID #10032.
About Nortek Medical Staffing, Inc.
Allied Healthcare Staffing Services
NorTek Medical Staffing is a full-service recruitment firm specializing in providing critical staffing solutions for Allied Healthcare Professionals, alongside physicians and mid-level providers. The company excels at connecting high-quality, specialized clinicians with facilities requiring temporary (Locum Tenens), contract, or permanent staff.
- Placement Types: Locum Tenens (temporary), Contract, and Permanent placements.
- Key Allied Health Specialties Staffed:
- Certified Registered Nurse Anesthetists (CRNAs)
- Physician Assistants (PAs)
- Nurse Practitioners (NPs)
- Other Allied Healthcare Professionals (specific roles often include Imaging, Therapy, and specialized technicians).
- Client Settings: NorTek places Allied Health staff in diverse environments, including Hospitals, Medical Groups, Outpatient Clinics, Urgent Care Centers, and Government Facilities (VA and DoD).
Why Choose NorTek for Allied Health?
NorTek's approach is designed to meet the high demand for specialized non-physician providers:
- National Reach: Placing Allied Health professionals in facilities across the entire U.S.
- Rapid Deployment: Efficiently sourcing and deploying professionals to cover urgent short-term and long-term needs.
- Compliance and Credentialing: A dedicated team ensures all placed personnel are thoroughly screened, compliant, and credentialed according to the highest industry and facility standards.
- Focus on Fit: Providing personalized, consultative service to ensure a strong match between the clinician's skills and the facility's specific patient needs.
Provides direction and oversight as the Manager for multiple practice operations to include multiple sites. Responsible for monitoring the terms of all service agreements between client and serving as the client’s advocate as needed to resolve outstanding service issues. Serves as the primary facilitator of the client’s governing body. Responsible for leading and managing all operational activities of the practice to include related ancillary services and also initial set up for new practices. Serves as the primary spokesperson of the practice for external referral sources, other healthcare organizations, government agencies, third party payers, and vendors. Responsible for ensuring that the practice operates in compliance with all federal and local laws and meets any regulatory or certification requirements to maintain business and clinical operations.
May provide additional expertise to the management team through educational credentials or work experience in a specialty area of practice management such as clinical quality, compliance, business development, information technology, revenue cycle, patient care systems, risk management, organizational governance or human resources. Specialty duties might include developing educational or promotional materials, providing education to the physician practice clients.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Responsible for developing and implementing the client’s mission and strategic plan.
- Develops and updates organizational design for maximum productivity and control of quality and costs.
- Monitors the financial viability of the practice through systems to control staffing and all finances.
- Responsible for the initial set up of programs, systems, etc. for new practices.
- Monitors practice compliance with all regulatory agencies governing health care delivery and the rules of any related accrediting bodies.
- Represents the practice in its relationships with other health organizations, government agencies and third-party payers.
- Develops, implements, and monitors business operation plans.
- Provides monthly feedback to management staff, owners, and providers on the financial performance of the practice.
- Supports the development and implementation of internal controls for cash management and audit compliance including a compliant payroll process.
- Monitors the revenue cycle process through analysis and monthly reporting of key benchmarks to management staff and providers.
- Monitors an effective staffing strategy including recruitment, hiring, training, and performance evaluation.
- Recommends competitive salary and benefit schedules.
- Oversees an effective information technology plan that incorporates the unique needs of the practice in the areas of electronic health records, practice management, security, document storage, internet access, telecommunications, email, and required interfaces with other providers.
- Evaluates staffing and patient flow patterns to maximize provider productivity.
- Reports on patient satisfaction results and trends.
- Advocates for a quality management program to ensure patient safety, conduct peer review, and evaluate outcomes based payment methodologies.
- Proactively communicates to Regional Practice Administrator and VP FMCPS on any practice issues that may negatively impact the ongoing contractual relationship between the practice and FMCPS
- Routinely documents and shares materials and experiences that might assist other Directors or benefit another client.
- Consults with clients regarding practices on topic area of individual specialization, experience, or interest.
- Assist with various projects as assigned by direct supervisor.
- Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The position requires work at the client’s location, involving travel and overnight stays.
- Flexible meeting times are frequent to accommodate the priority needs of the clients’ patient care schedules.
SUPERVISION:
May be responsible for the direct supervision of various levels of management staff in contracted practices.
EDUCATION:
Bachelor’s Degree required, with preferred major in related field; Strong preference for some postgraduate education or degree in health care or business administration.
EXPERIENCE AND REQUIRED SKILLS:
- 2 – 3 years’ experience as a Practice Coordinator/Practice Lead for internal candidates; or 1-3 years’ supervisory experience preferred for external candidates.
- Physician practice management skills preferred
- Additional experience in physician practice operations will be considered in lieu of educational requirements.
- Experience with all aspects of billing and coding (CPC preferred)
- High degree of proficiency with Excel, PPT and Office Applications.
- Experience with practice management systems and EHR.
- Requires high degree of initiative, judgment, discretion, decision-making and self-direction to accomplish multiple goals of client practices.
- Strong communication skills with varied groups, ability to lead and motivate staff, resolve conflicts and create a collegial environment.
- High degree of autonomy and accountability.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
EOE, disability/veterans
Medical Practice Manager
About the Practice
Meeks and Zilberfarb Orthopedics is a premier, 5-star Google-rated surgical practice specializing in sports medicine. We are dedicated to helping athletes and active individuals return to the lifestyles they love. We pride ourselves on a culture of excellence, a professional yet pleasant environment, and a commitment to personalized, high-quality patient care.
The Opportunity
We are seeking a Practice Manager to serve as a strategic partner in our growth. In this role, you will go beyond daily administration to optimize our end-to-end patient journey. You will lead our operational excellence initiatives, ensuring that our internal systems—from surgery scheduling to billing—match the world-class clinical care we provide.
Key Responsibilities
· Strategic Operations: Lead the implementation of office policies that maximize practice efficiency and patient throughput.
· Revenue Cycle Management: Billing and coding for surgical procedures, ensuring financial health amidst evolving 2026 reimbursement landscapes.
· Technology Leadership: Leverage your proficiency in eClinical Works, Athena, or Epic to integrate modern data tools and AI-powered efficiencies into our workflow.
· High-Stakes Coordination: Manage critical relationships with administrative leaders at Beth Israel Lahey and New England Baptist Hospital.
· Clinical Support & Oversight: Supervise Medical Assistants, manage DME inventory (boots, braces), and oversee the high-precision scheduling required for surgeries and Independent Medical Exams (IMEs).
· Compliance Champion: Ensure our 5-star standard is protected through rigorous HIPAA compliance and mandatory staff training.
Qualifications
· Experience: 3+ years in a medical practice management role
· Technical Expertise: Mastery of surgical prior authorizations, medical billing/coding, and major EMR systems.
· Leadership: A proven track record of motivating teams, solving complex operational problems, and communicating with professional empathy.
· Independence: Ability to act as a self-directed decision-maker who thrives in a fast-paced surgical setting.
· Serving Patients: Maintaining our excellent patient care experience
What We Offer
· Competitive Salary: Commensurate with experience
· Professional Autonomy: A leadership role with a voice in the practice's strategic direction.
· Premier Location: Beautiful Brookline office accessible via Green C and D lines; paid parking provided.
· Work-Life Balance: Stable, full-time M–F 8 am – 5 pm schedule.
The position is responsible for, but not limited to, managing subordinate personnel, preparing clinic(s) budget, ensuring data accuracy, preparing financial analyses, handling complex customer service issues and maintaining provider/staff communications.
Responsibilities: Establishes/implements goals, objectives, policies, procedures and systems for the assigned administrative areas.
Assists with developing and implementing annual operational plan and budget.
Selects, trains, orients and supervises clinic personnel in accordance with established policies and procedures.
Responsible for work assignments and daily operations.
Manages personnel for multiple practices, including training relief employees.
Evaluates performances and recommends merit increases, promotions and disciplinary actions in a timely manner.
Interviews and recommends hiring and termination of staff in accordance with approved policies.
Resolves problems in administrative areas and ensures compliance with regulations and standards.
Helps fiscal management and other administrative staff in implementing cost effective policies and procedures for all operational areas including bookkeeping, billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning.
Works in conjunction with Regional Director and corporate Marketing Department in practice development.
Ensures the effective implementation of job descriptions, personnel policies and payroll practices.
Monitors and controls clinic expenditures within budget.
Identifies and implements cost reduction opportunities.
Serves as liaison between clinic and external agencies.
Works with staff and providers to ensure quality patient care and services are provided.
Maintain effective communication with providers and staff; conducts monthly meetings with providers and staff.
Create a positive workplace.
Gathers and reports monthly and annual data for fiscal, statistical and planning purposes.
Develops and implements revenue enhancement strategies for existing practice(s).
Participates in professional development activities to keep current with health care trends and practices.
May be responsible for assuring all appropriate licensure, certifications and/or accreditations are secured according to policy.
Follows the CHRISTUS Health System guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
Maintains strict confidentiality.
Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
Maintains established CHRISTUS Health System policies, procedures, objectives, quality assurance, safety, environmental and infection control.
Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health's cultural diversity objectives.
Supports and adheres to CHRISTUS Health System Service Guarantee.
Collaborates effectively with physicians, administrators, patients, families, other departments, and the community to provide quality patient care and enhance patient outcomes.
Ensures assessment of competency of all associates is completed as a part of the orientation program and on an ongoing basis.
Identifies plans, develops and/or arranges for programs to meet the educational/skills needs of the associates upon hiring and on an ongoing basis.
On an annual basis, contributes to the development of operating and capital budgets to meet the needs of the clinics.
Reviews financial and productivity management reports and takes appropriate actions.
Evaluate clinic production and revises procedures or devises new forms to improve efficiency of workflow.
Supervises the clinical and non-clinical areas to ensure timely and efficient management.
Coordinates with Providers as needed to ensure projects and assignments are coordinated as necessary by the Administrative staff.
Demonstrates adherence to the Mission and CORE values of the CHRISTUS Health System.
Performs other related work as required.
Requirements: Education/Skills Bachelor's degree in Healthcare, Business Administration or related field is required.
Master's is preferred.
4 years of management experience as a substitute in lieu of education.
Experience 4-8 years of experience in diversified positions within a medical practice with at least one year in a supervisory position.
Demonstrated leadership skills (decision making, problem solving, delegation, prioritizing) and supervisory experience is required.
Competent in health care administration, clinic philosophy and policies and operating procedures is required.
Effective communication and prioritization of provider issues.
Competent in financial reimbursement, billing and collections, CPT, ICD9 and HCPCS coding and medical group operations, as well as managed care concepts.
Ability to recognize and communicate variances in key practice indicators.
Must be computer literate and have strong organizational skills.
Licenses, Registrations, or Certifications CMOM is highly preferred Work Type: Full Time
Become a part of our caring community and help us put health firstThe Physician Lead serves as a health-care professional and capable of handling a variety of health-related problems.
The Physician Lead works on problems of diverse scope and complexity ranging from moderate to substantial.Work Schedule: Full-time/40 Hours per WeekJob Type: Physician Lead, HybridThis position is considered a hybrid position.
This position will provide direct patient care 3-days per week and require driving/travel to the assigned territory.The assigned territory will service parts of Atlanta, GA.Additionally, this role will require performing supervisory and administrative functions, 2-days per week at home.This position is considered full-time, Monday through Friday.The Physician Lead serves as the leader for a team of up to 10 advanced practice providers who provide home-based primary care to our senior population.
In addition to supporting our advanced practice providers, you provide in-home and telemedicine visits to high-acuity seniors 3-days a week.
The Physician Lead work on problems of diverse scope and complexity ranging from moderate to substantial.The Physician Lead focuses on outpatient medicine, continuity of care, health maintenance, and disease prevention.
Keeps a medical history and medical records.
Refers the patient to specialists as needed.
Advises executives to develop functional strategies (often segment specific) on matters of significance.
Exercises independent judgement and decision making on complex issues regarding job duties and related tasks and works under minimal supervision.
Uses independent judgement requiring analysis of variable factors and determining the best course of action.Provide direction and oversight to a team of up to 10 advanced practice providers.Provide collaborating agreements for up to 4 nurse practitioners in the state of GA.Consults with advance practice providers on management of complex patients.Lead daily huddles as part of our interdisciplinary teams.Review all acute utilization events, with goal of reducing unnecessary utilization.Will see patients 3-days per week directly in-home and via telehealth, with goals set to drive interpersonal relationships with patients and families.Use of laptops for EMR charting.As needed/ongoing attention to prescription refills, home health referrals/co-signatures, lab follow-ups and coordinated care management.Use your skills to make an impactRequired QualificationsGraduate of accredited MD or DO program of accredited university.Experience leading a team of 10+ advanced practice providers.Experience providing collaborating agreements for up to 4 advance practice providers.8 or more years of technical experience.2 or more years of project leadership experience.Must have an active/unrestricted state license, DEA license, and board certification in Family Medicine, Internal Medicine, or Geriatric Medicine.Current state driver's license and proof of auto insurance.Senior patient care experience.Active BLS through the AHA (American Heart Association) or ARC (American Red Cross).Strong technical experience.This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program.
If selected for this role, you will be required to be screened for TB.Must be passionate about contributing to an organization focused on continuously improving consumer experiences.Dedicated to providing excellent healthcare and a top-quality experience.Strong belief in the revolutionary nature of house calls and passionate about improving care delivery.Consistently exhibit the highest levels of professionalism, integrity, accountability, and compassion.Willingness to work in a revolutionary environment that sometimes necessitates last minute problem solving and out of the box thinking.Technically savvy and comfortable using tools such as tablets and/or laptops for charting and HIPAA secure messaging apps for care coordination.Ability to work on call as needed.Preferred QualificationsKnowledge of HEDIS measures and the ability to close gaps in medical care.Value-based Care experience.House call experience.Urgent care, primary care, family medicine, or internal medicine experience.
Remote working/work at home options are available for this role.
At the Fertility Specialists Network (FSN) the quality of patient care is at the center of everything we do. Our administrative systems and processes are designed to streamline transactional steps in the care process, allowing physicians and patients to focus on what matters most.
FSN is seeking a Practice Director for Audubon Fertility of Louisiana, headquartered in New Orleans. This premier and growing practice includes three physicians. This is an in-person role. Reporting directly to the President of FSN, the Practice Director oversees all clinical, patient-experience, and RCM and credentialing operations, with a mandate to deliver exceptional patient care, drive operational efficiency, and foster a culture of excellence modeled on world-class clinical and hospitality standards.
Responsibilities:
- Executive Reporting & Practice Visibility – Act as the primary liaison to FSN executive leadership; monitor key performance indicators such as patient volume and revenue trends, and deliver timely, data-driven updates to inform strategic decision-making.
- Patient-Centered Operations – Own end-to-end clinic and administrative workflows to ensure every touchpoint delivers FSN’s standard of excellence in care and service.
- Patient Experience Leadership – Oversee front desk, benefits verification, and financial counseling teams; implement best-in-class hospitality practices (e.g., Ritz-Carlton, DiJulius); drive high-touch patient engagement and satisfaction. Also support the standardization and delivery of patient education materials and counseling for fertility treatment pathways.
- Staff Leadership & Development – Maintain a strong local leadership team; manage a multidisciplinary team; recruit, train, and coach; ensure consistent service delivery and employee engagement.
- Operational Management – Develop staffing models, optimize patient throughput, and implement SOPs; lead continuous improvement across all clinic functions.
- Compliance Oversight – Ensure adherence to HIPAA and state regulations as well as ASRM guidelines; maintain rigorous standards for documentation, audits, and operational risk.
- Care-specific Vendor Management – Oversee relationships with specialty pharmacies, diagnostic labs, and donor/surrogacy programs to ensure seamless communication and care continuity.
- Performance Monitoring – Track KPIs including patient satisfaction, operational efficiency, and SOP compliance; collaborate with the corporate Revenue Cycle Management team; present findings and recommendations to executive leadership.
- Financial Stewardship – Collaborate with centralized finance team to support budgeting and practice-level financial goals.
- EMR and CRM Optimization – Ensure optimal use of the EMR and CRM across teams; maintain data integrity and lead user training.
- Provider Collaboration – Partner with physicians, nurses, and the Lab Director to align daily operations with clinical goals.
- Strategic Growth Support – Contribute to expansion planning, new service development, and enterprise initiatives led by FSN leadership.
The ideal candidate will possess:
- Exceptional written and verbal communication skills, with demonstrated coaching and conflict-resolution ability.
- Demonstrated sensitivity and professionalism in supporting patients through emotionally nuanced reproductive healthcare journeys.
- Proven track record of building high-functioning teams and leading complex day-to-day clinic operations.
- History of increasing responsibility in physician-practice management and at least five years of management with direct oversight of 30+ clinical and administrative staff in a multi-provider setting.
- Strong understanding of outpatient clinic workflows, compliance frameworks, and service delivery optimization.
- Strong analytical skills; experience using KPIs and dashboards to drive performance.
- MBA or MHA preferred.
- Training or certification from the Ritz-Carlton Leadership Center, The DiJulius Group, or similar customer-experience programs preferred.
- Experience in high-acuity, high-touch specialties such as fertility, OB/GYN, or concierge medicine preferred.
- Please note this job description is not intended to provide a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: In-person, Full-time Exempt
- Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Fertility Specialists Network is an equal opportunity employer. We are committed to providing an inclusive and welcoming environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
