Does Katapult Affect Credit Jobs in Usa

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Vice President of Commercial Lending
Salary not disclosed
Join Our Award-Winning Team as the Vice President of Commercial Lending! Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions again in 2025, for the third consecutive year! Hoosier Hills Credit Union continues to grow and expand its impact across our communities, empowering brighter financial futures and strengthening local businesses through extraordinary service.

We're seeking an experienced, relationship-driven commercial lending leader to join us in this mission.

If you're passionate about commercial banking, love building strong business relationships, and thrive in an environment where strategic thinking and Member-centric service drive success, we would love to meet you! What We Offer: Competitive Salary : $97,084
- $145,626, Commensurate with experience.

Comprehensive Benefits Package : Including health insurance, retirement plans, paid time off, and much more.

Impactful Work : To empower brighter financial futures and strengthen communities through extraordinary service and genuine connection, one Member at a time.

Supportive Environment : Work with a team that values your contributions and supports your professional growth.

Growth Opportunities : Advance your career within a dynamic and rewarding industry.

A Rewarding Career : Be part of a team that's dedicated to making a positive difference in the lives of our members and the communities we serve.

Hybrid Work Environment : Enjoy the flexibility of a hybrid work model that allows you to balance in-office collaboration in Jasper, IN with remote work.

Opportunity Overview: The Vice President of Commercial Lending plays a critical leadership role in advancing Hoosier Hills Credit Union's commercial lending strategy.

This position develops and manages a high-quality commercial loan portfolio, delivers exceptional service to Commercial Members, and ensures compliance with industry standards and HHCU credit policies.

This role serves as a trusted advisor to business Members-helping them grow, solve problems, and strengthen their financial outlook.

You will also represent HHCU throughout the business community, deepening relationships and fueling strategic commercial growth.

What You'll Do: Mission-Driven Member & Business Leadership Demonstrate alignment with HHCU's mission and deliver extraordinary service.

Build strong, long-term relationships with Commercial Members.

Take ownership of Member needs, ensuring timely, high-quality service and follow-through.

Act as a trusted partner to business owners, providing financial guidance and solutions.

Commercial Portfolio Growth & Management Identify and develop commercial relationships through proactive outreach.

Maintain a robust pipeline of commercial loan opportunities.

Conduct comprehensive loan interviews, gather financial data, and assess credit needs.

Structure, analyze, and present commercial loan requests to Credit Committees.

Make credit decisions within delegated lending authority.

Manage the full loan process-from application through closing-with accuracy and compliance.

Monitor portfolio performance, financial statements, repayment behavior, and risk indicators.

Conduct collateral and site inspections as required.

Ensure full compliance with BSA/AML and all regulatory requirements.

Community Engagement & Business Development Represent HHCU through community involvement and professional networking.

Promote the credit union's value in the local business community.

Drive visibility and create new business development opportunities.

Teamwork, Collaboration & Organizational Leadership Communicate consistently with leadership and team members.

Contribute to a positive, collaborative team environment.

Support internal partners, provide insights, and participate in ongoing process improvement.

Demonstrate a growth mindset and support long-term strategic initiatives.

What We're Looking For: Educational Background: Bachelor's degree in business, finance, or a related field.

Minimum five years of commercial lending experience , including a proven network of business clients and prospects.

Experience with SBA lending programs preferred.

Ability to travel to meet with clients and support business development activities.

Knowledge, Skills, & Abilities Exceptional communication and interpersonal skills.

Demonstrated success in commercial lending and relationship management.

Strong financial and analytical skills, including credit analysis and loan structuring.

Ability to analyze financial statements, cash flow, collateral documentation, and credit risk.

Proficiency with Microsoft Office; experience with Baker Hill preferred.

Strong professionalism and ability to engage effectively with business owners and key stakeholders.

Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.

If you're ready to make a lasting impact on our lending operations while growing your career in a collaborative, mission-driven environment, apply today to join our award-winning team! PM19 Compensation $97,084
- $145,626 per year Compensation details: 26 Hourly Wage PIeb18dbb5edcd-2987
Not Specified
Chief Lending Officer
Salary not disclosed
Los Angeles, CA 2 days ago

Title: Chief Lending Officer


The Chief Lending Officer will translate Premier America’s growth vision into actionable plans that drive market share, financial performance, and operational excellence within all areas of lending, including Consumer, Commercial and Real Estate, as well as lending operations and servicing. This role will be responsible for setting, validating, and driving strategic priorities and operational alignment resulting in robust lending growth in all channels, balanced with the appropriate risk appetite and ensuring compliance throughout – from origination to servicing.

Strategic Growth Leadership

  • Develops and executes lending strategies throughout our markets (LA/Ventura County and Houston markets) by integrating and maximizing relationship sales and marketing efforts and ensuring alignment with Premier America’s Mission, Vision, Core Values.
  • Drives quarterly and annual revenue goals for assigned business lines across all regions.
  • Conducts rigorous market, financial, and competitive analysis to identify opportunities and gaps within lending products. Develops specific strategies for growing, optimizing, or sunsetting products and services.
  • Develops strategy and framework around different lending channels, including product offerings and positioning. Execute to achieve growth goals.
  • Monitor compliance across all lending channels including operations and servicing.
  • Develop and manage Secondary Markets function and manage investor relationships.

Referral & Partner Network Expansion

  • Develops referral targets and strategies to maximize growth in other lines of business, including Insurance, Wealth Management, retail and business banking.

Service-Driven Relationship Sales Culture Enablement

  • Builds and maintains a service-driven relationship sales culture across Premier America Team Members.
  • Ensures Team Members within assigned channels understand Premier America’s products, services, and capabilities.
  • Ensures training initiatives include segment-specific approaches and member dialogue strategies.

Credit Risk Oversight

Develops, maintains, and updates the Credit Union’s risk governance framework, including:

  • a) loan and credit related policies; b) credit risk appetite and risk limits; c) loan risk rating system; d) credit exposure and concentration limits; e) credit risk management processes, standards, and procedures within each lending channel; f) provide recommendations and guidelines for portfolio mix, composition, diversification, and limits to prevent and mitigate the risk of loan concentrations.


Develops and maintains sound and consistent underwriting policies, standards and guidelines, and general credit philosophy to be utilized in all lending functions across the credit union.


In partnership with the CFO, ensures:

  1. a) Relevant, competitive, and profitable loan product offerings; b) Effective management of the Credit Union’s interest rate risk; c) Management of liquidity for strong earnings while staying within Premier America’s interest rate and liquidity risk tolerances.

Data-Driven Strategy and Forecasting

  • Maintains accurate reporting for confident revenue forecasting and KPI analysis (pipeline management etc.) to identify what is working and what is not.
  • Continuously monitors the local competitive landscape, regulatory changes, and financial services needs of Premier America’s Markets of Opportunity. Synthesizes intelligence into clear, actionable recommendations for the Senior Leadership Team.
  • Leads the development of comprehensive business cases, financial models, and feasibility studies for significant investments such as denovo branches and technology investments, ensuring a strong, measurable ROI.

Overall Management Responsibilities

  • Leads assigned business functions and manages assigned Team Members, providing leadership, mentorship and performance management. Conduct performance reviews, recommend compensation adjustments and foster a culture of continuous learning, professional growth, and ongoing improvements to ensure optimal team performance.
  • Models, recognizes, and rewards the behaviors that align with Premier America's Core Values.
  • Serve on various committees as assigned. Supports positive Board, Committee and Volunteer relations based on communication, collaboration, and executive leadership.
  • Attends seminars and professional conferences, as necessary.
  • Stays informed of trends and changes in the credit union and banking industry.
  • Additional duties as assigned.

Experience & Education

  • Minimum of ten years of leadership experience, specifically managing lending functions (sales, operations and servicing) in consumer, commercial, RE channels, within the financial services industry (credit union/banking).
  • Bachelors degree, MBA preferred
  • Proven track record of leading high-performing teams.
  • Strong negotiation, presentation, and strategic planning skills.

Pay – Base pay range for this role is: $240k - $300k.

Not Specified
Mortgage Loan Officer
🏢 Hoosier Hills Credit Union
$33.11 - 36.79
Ellettsville, IN 2 days ago

Join Our Award-Winning Team as a Mortgage Loan Officer with Hoosier Hills Credit Union! Forbes has recognized Hoosier Hills Credit Union as one of Indiana’s Top Three Credit Unions again in 2025 , for the third consecutive year ! Are you a relationship-driven mortgage professional passionate about helping Members achieve brighter financial futures? Do you thrive on delivering outstanding service, building trusted partnerships, and creating tailored lending solutions? If so, we’d love to meet you! We’re seeking a knowledgeable and service-oriented Mortgage Loan Officer (MLO) to join our growing Mortgage Services team.

In this role, you'll help Members reach their homeownership and financial goals by providing expert mortgage guidance, strong relationship-building, and exceptional service.

What We Offer: Competitive Salary: $33.11
- $36.79 per hour along with a competitive bonus plan.

Comprehensive Benefits Package: Health insurance, retirement plans, paid time off, incentive plans and more.

Impactful Work: To empower brighter financial futures and strengthen communities through extraordinary service and genuine connection, one Member at a time.

Supportive Environment: Collaborate with a team that values your contributions and supports your professional growth.

A Rewarding Career: Make a difference in the lives of Members and the communities we serve.

Work Environment: This position is based on-site in Ellettsville, IN.

Opportunity Overview: As a Mortgage Loan Officer, you’ll serve as a trusted advisor to Members, Team Members and community partners in identifying needs, recommending solutions, and guiding Members through the mortgage process with clarity and confidence.

You’ll maintain a strong pipeline, deliver exceptional service, and help drive revenue.

What You’ll Do: Mission-Driven Service Deliver outstanding service that aligns with HHCU’s mission and service promises.

Act in the best interest of Members, clarifying financial needs and recommending appropriate solutions.

Build strong, trust-based relationships that deepen Member satisfaction and loyalty.

Take ownership of Member requests, ensuring timely and accurate outcomes.

Member & Business Focus Leverage mortgage expertise to uncover financial needs and recommend loan products.

Serve as a resource on HHCU mortgage products and collaborate to drive referrals and growth.

Maintain awareness of market trends and ensure alignment with policy and sound credit practices.

Manage a strong lending pipeline and consistently work toward sales and service expectations.

Technical Excellence Conduct comprehensive Member interviews and gather accurate loan information.

Understand and apply underwriting guidelines for HHCU, secondary market, and government products.

Communicate proactively with Members, Realtors, and internal Team Members throughout the loan process.

Verify accuracy of disclosures, conditions, appraisals, and title work; participate in closings when needed.

Provide financial guidance in areas such as credit, consolidation, and payment options Complete all required BSA/AML and regulatory training.

Teamwork & Collaboration Maintain open communication with leaders and Team Members, providing timely updates and escalations.

Contribute ideas to improve processes, drive revenue, and enhance Member value.

Participate in continual learning, HHCU events, and community partnerships.

Build strong working relationships with realtors, builders, and local business partners.

What We’re Looking For: Education Background: High school diploma or equivalent.

Relevant Experience : Minimum 2 years of mortgage lending experience with regular Member interaction.

Knowledge: Proven knowledge of residential mortgage products, lending regulations, underwriting, credit analysis, and financial documentation.

Communications : Strong communication skills, problem-solving ability, and a Member-service mindset.

Professionalism: Ability to build positive relationships with Members, Team Members, leadership, and business partners.

Certifications: Must complete NMLS registration and comply with SAFE Act requirements.

Apply Today! If you're passionate about helping Members achieve homeownership and financial well-being—and you thrive in a collaborative, service-focused environment—we invite you to apply today! Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.

PM19 Compensation $33.11
- $36.79 per hour Compensation details: 33.11-36.79 Hourly Wage PI7c0055d02ca

Not Specified
Business Development Intern
Salary not disclosed
GreenState Credit Union Business Development Intern US-IA-Iowa City Job ID: Type: Seasonal of Openings: 1 Category: Business Development GreenState Credit Union Overview GREENSTATE INTERNSHIPS: GreenState Credit Union's internship opportunity will immerse you into GreenState's fun and fast paced environment! As a valuable member of our team, you will provide direct support to your assigned team by owning the outcome for a variety of projects.

We want your internship to be educational, meaningful, and exciting! As an intern, you will gain a better understanding of the roles in your department and be well prepared for work in the financial industry in the future.

You will also have opportunities to work with GreenState members, other departments, and staff.

The Business Development Intern will focus on several areas during the internship program including: Compiling data, working on reports in PowerBI for charitable giving and volunteerism, attending community events representing GreenState.

This is a paid, on-site internship lasting 12 weeks, with an hourly wage of $15hr.

The program runs from May 19th through August 7th.

We will start outreach to internship candidates in January 2026.

GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another.

We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve.

We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change.

Adheres to the Credit Union's core values in serving with truth, trust, mentoring, openness, risk-taking, communication, giving credit, integrity, caring, and respect in carrying out the GreenState's mission and vision.

Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival.

Consistent usage of the members name during contact and always thanking them for their business.

Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.

Ensures confidentiality of member information.

Assists with planning, coordination and execution of department events as directed by the appropriate staff member.

Provides a variety of administrative and clerical support regarding respective departmental and organizational projects and tasks.

Interacts with both internal and external GreenState parties including, but not limited to, fellow employees, department leaders, members, and vendors in the pursuit of departmental and organizational objectives.

Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis.

Performs any other duties as may be required to meet Credit Union objectives.

This job description does not list all the job duties.

Intern may be asked to perform other duties by the staff or supervisor.

Intern will be evaluated on performance of the projects listed as well as interaction with employees and clients.

Work hours and project specifics will be negotiated with each candidate.

Qualifications Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.

Job will require a non-traditional workweek with extra hours including evening and/or weekend duties.

Must be a current student in good academic standing.

Enthusiasm about knowledge acquisition and learning.

Good oral communication skills and the ability to produce written communication.

Ability to follow oral and written instructions.

Good telephone manners and techniques.

Ability to use and understand written material.

Ability to work with minimal direction and exercise sound judgment.

Ability to perform basic math calculations.

Strong analytical, oral, and written communication skills.

Proficiency with related computer applications, spreadsheets, word processing, and database applications.

Must be an undergraduate student entering their junior or senior year, prior to the commencement of the internship.

Must be bondable.

Reporting Relationship Reports to Department Leaders as assigned.

Supervisory Responsibilities This position is not responsible for the supervision of other employees.

Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer.

We strongly encourage all individuals to apply for openings with the credit union.

Compensation details: 15-15 Hourly Wage PIc76fb7e291f0-8697
contract
Human Resources Intern
🏢 GreenState Credit Union
Salary not disclosed
GreenState Credit Union Human Resources Intern US-IA-North Liberty Job ID: Type: Seasonal of Openings: 1 Category: Human Resources GreenState Credit Union Overview GREENSTATE INTERNSHIPS: GreenState Credit Union's internship opportunity will immerse you into GreenState's fun and fast paced environment! As a valuable member of our team, you will provide direct support to your assigned team by owning the outcome for a variety of projects.

We want your internship to be educational, meaningful, and exciting! As an intern, you will gain a better understanding of the roles in your department and be well prepared for work in the financial industry in the future.

You will also have opportunities to work with GreenState members, other departments, and staff.

The HR Intern will focus on several areas during the internship program including: General management/team support and project work focused on performance management, talent acquisition, and compensation and benefits.

This is a paid, on-site internship lasting 12 weeks, with an hourly wage of $15hr.

The program runs from May 19th through August 7th.

We will start outreach to internship candidates in January 2026.

GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another.

We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve.

We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

Responsibilities Adheres to the Credit Union's core values in serving with truth, trust, mentoring, openness, risk-taking, communication, giving credit, integrity, caring, and respect in carrying out the GreenState's mission and vision.

Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival.

Consistent usage of the members name during contact and always thanking them for their business.

Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.

Ensures confidentiality of member information.

Assists with planning, coordination and execution of department events as directed by the appropriate staff member.

Provides a variety of administrative and clerical support regarding respective departmental and organizational projects and tasks.

Interacts with both internal and external GreenState parties including, but not limited to, fellow employees, department leaders, members, and vendors in the pursuit of departmental and organizational objectives.

Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis.

Performs any other duties as may be required to meet Credit Union objectives.

This job description does not list all the job duties.

Intern may be asked to perform other duties by the staff or supervisor.

Intern will be evaluated on performance of the projects listed as well as interaction with employees and clients.

Work hours and project specifics will be negotiated with each candidate.

Qualifications Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.

Job will require a non-traditional workweek with extra hours including evening and/or weekend duties.

Must be a current student in good academic standing.

Enthusiasm about knowledge acquisition and learning.

Good oral communication skills and the ability to produce written communication.

Ability to follow oral and written instructions.

Good telephone manners and techniques.

Ability to use and understand written material.

Ability to work with minimal direction and exercise sound judgment.

Ability to perform basic math calculations.

Strong analytical, oral, and written communication skills.

Proficiency with related computer applications, spreadsheets, word processing, and database applications.

Must be an undergraduate student entering their junior or senior year, prior to the commencement of the internship.

Must be bondable.

Reporting Relationship Reports to Department Leaders as assigned.

Supervisory Responsibilities This position is not responsible for the supervision of other employees.

Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer.

We strongly encourage all individuals to apply for openings with the credit union.

Compensation details: 15-15 Hourly Wage PI294bb644ed7e-2995
contract
INTERN
Salary not disclosed
Pottstown, PA 4 days ago
Description

Organization Overview:

Diamond Credit Union is looking for an ambitious Business Operations Intern to join our team for our Professional Internship Program. During their time here at Diamond the intern will be assisting on integral business projects and gaining invaluable real-world experience. The intern will also have exposure to the operations of several of the departments that are instrumental to the daily operations of the organization.


Diamond's culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which has helped make us one of the Best Places to work in PA for 10 consecutive years. See how your career can grow when you start working with Diamond Credit Union.


Position Summary:

The Business Operations Intern will be responsible for completing projects as assigned by our departments. The intern will be exposed to and experience a day in the life of various departments that are relevant in their future profession. Internal networking with employees and executives to build a professional network. The intern will be expected to contribute new ideas and opportunities for the company as appropriate.


Supervisory Responsibilities:

No direct reports.


Essential Functions:

  • Engage and interact with multiple team members while observing various departments.
  • Complete all assigned projects with accuracy and in a timely manner.


Responsibilities & Learning Objectives:

  • Represent Diamond in a positive and professional manner.
  • Gain experience and knowledge of financial institution software systems.
  • Acquire working knowledge of the credit union's brand, membership, and products and services.
  • Experience and understand the operations of several departments that are vital to the daily operations of the credit union.
  • Propose ideas and improvements as you travel through each department.
  • Gain and apply financial literacy.

Internship Benefits:

  • Opportunity to explore a number of work experiences.
  • Gain job experience and knowledge of the Credit Union.
  • Immerse yourself in our positive and uplifting company culture.
  • Create a professional network.
  • Exposure to various departments and positions.
  • Help guide career goals.



Requirements

Education / Experience:

  • Business Administration, Finance or Accounting student.
  • Customer service experience is a plus.


Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.

internship
Compliance Officer(Remote)
Salary not disclosed
Description

Diamond's culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which is what has helped make us one of the Best Places to work in PA for 10 consecutive years. See how your career can grow when you start working with Diamond Credit Union.


Position Summary:

Compliance Officer facilitates the Credit Union's compliance strategy and reviews changes in regulations to ensure compliance with all credit union related laws and regulations. Responsible for the development and maintenance of the institution's compliance management system and it ensures that all required compliance related policies and procedures are enforced and reviewed periodically for adequateness.


Supervisory Responsibilities:

No direct reports.


Essential Functions:

  • Monitor and analyze developing trends and changes in regulatory compliance laws, rules, and regulations. Facilitate implementation of new and regulatory changes as necessary.
  • Develop, participate in, and review proposed changes to Credit Union policies and procedures for compliance with applicable rules and regulations.
  • Perform research and provides input regarding compliance matters relevant to the products and services offered, including marketing and promotional materials, website, lending documents, and member disclosures.
  • Oversee the completion and submission of required Bank Secrecy Act regulatory reports including Suspicious Activity and Currency Transaction Reports.
  • Coordinate procedures for compliance with OFAC, FinCEN, and other government watchlist scans.
  • Coordinate, test and update the Credit Union's business continuity plan.





Requirements

Required Skills / Abilities:

  • Demonstrated dedication to positive, member-focused service.
  • Advanced research, analytical and problem-solving skills.
  • Advanced interpersonal and communication skills to ensure personnel or member related issues are handled in a fair, consistent manner.
  • Ability to travel.


Education / Experience:

  • Bachelor's degree in business, related discipline, or equivalent experience.
  • Four plus years of compliance experience in the financial industry.


Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.


Remote working/work at home options are available for this role.
Not Specified
Teller
Salary not disclosed
Wyomissing, PA 2 days ago
Description

NO SATURDAY HOURS

Do you desire a Change? Check out Diamond where we to blend hard work and FUN!


Diamond's culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which is what has helped make us one of the Best Places to work in PA for 10 consecutive years. See how your career can grow when you start working with Diamond Credit Union.


Diamond Credit Union is looking for full-time Tellers who deliver an "All-Star" member experience to our friends and neighbors in the community. Our Tellers don't just work for a financial institution; they help make a difference in the community.


All-Stars are team members who get recognized by our members for going above and beyond for them. All-Star Tellers are employees who make our members feel their experience was exceptional. Our Tellers are employees who believe in doing more for our members and more for our community.


Position Summary:

Teller efficiently handles members' financial transactions while providing exceptional service and identifying opportunities where Diamond can assist members in achieving their financial goals.


Supervisory Responsibilities:

No direct reports.


Work Location:

  • Assigned Branch location.
  • Ability to travel between branch locations when needed.


Essential Functions:

  • Process daily member transactions in a prompt, accurate and efficient manner; these transactions include withdrawals and deposits, check cashing, transfers, advances of Credit Card and Line of Credit products, and redemption of saving bonds.
  • Responsible for the operation and balancing of a teller drawer.
  • Demonstrate an excellence in service; the ability to meet and exceed members' expectations, as well as providing the 'wow' member experience.
  • Support branch development initiatives, execute assigned branch development tactics and meet individual goals.
  • Effectively handle and resolve member complaints, conflicts, questions, and general inquiries pertaining to their account.




Requirements

Required Skills / Abilities:

  • Demonstrated dedication to positive, member-focused service.
  • Good interpersonal and communication skills to ensure member related issues are handled in a fair, consistent manner.
  • Good organizational skills and attention to detail.
  • Good technical skills and ability to work with multiple systems.
  • Ability to be available at 8:30am M-F.
  • Available to work until 5:15pm M-W, and on a rotation basis 7:15pm Th, 6:15pm Fri.


Education / Experience:

  • High school diploma or equivalent.
  • One year of cash handling/customer service experience.


Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.

Not Specified
Teller - Cecil County, Maryland
Salary not disclosed
Cecil County, MD 2 days ago

Teller - Cecil County

APG Federal Credit Union, Cecil County, Maryland, United States (On-site)

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SUMMARY: Under the general supervision of branch management, perform various teller duties involving receipt and payment of cash, identification of member needs and recommendation of appropriate credit union products and services to members. Provide a high quality of member service in a consistent, courteous and professional manner. Cross sell APGFCU products and services. Observe all safety and security policies, Teller Performance Standards and procedures.

Essential Duties & Responsibilities

Daily Teller Duties:

  • Process a variety of member transactions accurately and efficiently in adherence to credit union policies and regulations such as cashing checks, processing deposits and withdrawals, bond redemption, loan payments, cash advances, transfers and issuing monetary instruments. Set up cash machines and supplies for daily operations.
  • Professionally and courteously greet members and process member transactions in accordance with established credit union procedures and within cash and check authority limits.
  • Enter member transactions into software applications and handle member transactions accurately and within defined limits of Teller Performance Standards to include:
  • Performance expectations;
  • Accuracy guidelines;
  • Check and transaction authority limits.
  • Accurately perform transactions and balance daily activities including:
  • Verifying all work before disbursing to member and repeat transaction to member.
  • Reviewing transaction data to avoid posting inaccurate transactions.
  • Use system in and out cash calculator to record transactions.
  • Communicating questions or problems experienced to supervisor in a timely manner.
  • Adhering to operational policies and procedures.
  • Perform teller and branch settlement activities including:
  • Process night deposit transactions in accordance with established procedures.
  • Verify cash drawer, organize work and complete appropriate tracking logs.
  • Reconcile fee and transaction entries and participate in branch end of day settlement process.
  • Assist in ATM settlement.
  • Protect member sensitive information and identify potential elder abuse, counterfeit bills, fraudulent checks and other scams.

Sales Expectations

  • Develop and maintain current knowledge of credit union products and services and refer member to appropriate products, services, and/or credit union department or individual as appropriate for member interaction.
  • Meet performance expectations measured outlined in our Teller Performance Standards.

Other

  • Perform other similar or related duties, as directed.
  • Must have a flexible schedule, be able to work Saturday hours and travel to other branch locations.

ADDITIONAL: Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable).

Qualifications

EDUCATION: High School Diploma or equivalent.

EXPERIENCE: Minimum six months customer service required; six months of cash handling preferred.

KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of financial institution procedures preferred, basic principles of debits and credits, personal computer and software applications, and business office equipment, commercial mathematics and data entry. Requires good interpersonal, interaction, organization and oral communication skills. Must have the ability to work as part of a team and be comfortable in a multi-tasked, fast-paced environment.

PHYSICAL DEMANDS:P The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift coins or money bags. The employee must occasionally lift and/or move up to 30 pounds.

Compensation information: Offers are based on experience and education.

$35,400- $56,600 annually

APGFCU provides comprehensive benefits such as: medical and dental (shared expense), vision, 401(k), life and disability insurance, flexible spending account, employee assistance program, referral program, educational assistance, holidays, annual leave and sick leave.

APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability to Protected Veteran status. Please use the attached link to view the EEO law poster is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please send to the Human Resources Department and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e-mail address.

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Personal Banker (Hybrid - RDF)
✦ New
Salary not disclosed
Personal Banker (Hybrid - RDF)

Chevron Federal Credit Union is one of the top-run credit unions in the country and one of the largest, with $5 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:

  • Bonus/incentives for all regular employees
  • 401(k) with 8% company contribution
  • Medical, dental, and vision insurance for employees and dependents paid at 80%
  • PTO and paid sabbaticals
  • Tuition reimbursement

General Summary Works alternately in two member service environments, branch and Call Center, to deliver highly accurate, consistent, friendly, and professional service. Responsible for processing financial transactions, responding to inquiries, fulfilling requests, and troubleshooting concerns. Determines member needs and recommends products and services by having conversations to deepen member relationships. Effectively and accurately utilize Credit Union's systems and resources.

Position Duties & Functions

  • Performs general and vault teller functions such as receiving and cashing checks and cash for deposits, examining checks for endorsements, accepting and processing loan payments, cashing checks, and paying out money.
  • Keeps records of money and negotiable instruments involved in financial transactions, entering transactions into computer.
  • Balances currency, coin, and checks.
  • Processes non-monetary mail transactions including deposit verifications, address changes, check orders, statement questions, requests for copies, etc.
  • Processes membership applications and collects initial deposits.
  • As needed, removes deposits, counts and balances, and replenishes cash in automated teller machines and express drop boxes.
  • Identifies member needs by reviewing account data and promotes new and additional products and services to enhance members' financial satisfaction. Completes a member profile questionnaire during member interactions.
  • Identifies sales prospects and follows up on leads to adhere to both individual and branch sales targets as assigned.
  • Participates in Business Development events and actively solicits new memberships and promotes additional products and services to existing members.
  • Provides information on all Credit Union services, counsels members and prospective members in person or by phone on membership requirements and provides information on all savings and consumer loan products.
  • Recognizes and identifies member's deposit and loan needs demonstrating through understanding of all consumer loan products.
  • Performs daily branch duties and responsibilities as assigned by manager.
  • Assists with monthly audits and reviews branch reports as assigned.

Core Call Center Functions

  • Assesses caller needs and provides information to members and potential members on Credit Union membership, products and services, and other pertinent Credit Union information.
  • Handles complex member requests and works in multiple workgroups, including Lending, ATM/Debit Card, Online/Mobile Banking, Foreign Currency, Wires and Outbound Service Calls.
  • Processes all financial and account maintenance transactions performed by the Call Center such as fee reversals, transfers, check disbursements, loan payments, address and contact updates, check orders, stop payments, overdraft protection options, and automatic payment solutions. Proficient in sending information and form requests via secure electronic methods.
  • Proactively engages member interest in Credit Union products and services. Demonstrates a strong working knowledge and creates the opportunity to make referrals or opens additional accounts.
  • Educates members on how to reach financial goals, complex procedures, and self-serve options.
  • Trouble-shoots and resolves member issues within assigned authority using resources available to ensure service level agreements are met. Escalates concerns when necessary to appropriate individuals in a timely manner serving as the member advocate.
  • Identifies trends and system issues impacting members and reports to appropriate lines of business and management.
  • Adheres to security and confidentiality protocols, operational procedures, and best practice guidelines.
  • Documents member interactions accurately and clearly in our customer relationship management system.

Other Call Center Functions

  • Completes required security and regulatory online training modules.
  • Stays current with emails, knowledgebase, and Intranet content.
  • Trains other agents and assists with answering questions on Zoom.
  • Performs other duties as assigned by Call Center manager.
  • Other duties as assigned.

Position Requirements

Experience and Education

  • 1 - 2 years' branch, call center, or related financial services or customer service experience required.
  • High school diploma, GED, or equivalent.
  • Equivalent combination of education and experience may substitute for stated qualifications.

Knowledge and Skills

  • Ability to write and speak effectively in English using correct spelling and grammar.
  • Excellent listening skills with the ability to reflectively respond.
  • Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
  • Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm.
  • Excellent customer service skills.

Competencies

  • Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
  • Initiative and self-direction.
  • Ability to effectively communicate and collaborate with people at all levels.
  • Sound problem-solving and decision-making ability, including the ability to prioritize.
  • Ability to understand and align with our core competencies through daily projects and tasks:
Growth MindsetDiversity & InclusionCommunicationChange Ready LeadershipResponsibilityProblem SolvingTech & Data SavvyCU Business Acumen

Physical Demands

  • Work involves extensive use of computers, up to eight hours per day. Appropriate vision, dexterity, and other physical abilities are required.
  • May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
  • Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary and Benefits:

Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: Range: $18.30 - $25.17 per hour

Equal Employment Opportunity Statement:

Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 8 for assistance.

CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click


Remote working/work at home options are available for this role.
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