Docusign Stock Jobs in Usa

About the Company

Zeektek is an IT staffing and solutions company located in the Greater Sacramento area. Founded in 2016 by staffing industry veterans John Stuart and Chad Daugherty, Zeektek was formed under the most basic of principles and qualities – loyalty, good listening and honesty. Zeektek is intensely focused on people, community and technology. For these efforts, Zeektek has been recognized with numerous awards and ranked on several industry lists, including Staffing Industry Analysts’ Best Staffing Firms list.

About the Role

The Operations Specialist defines, supports and manages key processes throughout the employee lifecycle, ensuring efficient and accurate methods and operations. This role is responsible for all aspects of employee onboarding and offboarding, assisting with benefits administration, and supporting payroll processing and client invoicing activities. The Operations Specialist maintains organized records, ensures accuracy of employee data, and supports compliance with company policies and regulatory requirements. Strong organizational and analytical skills are essential to effectively manage multiple processes and contribute to the smooth operation of day-to-day business functions.

Responsibilities

Onboarding & Offboarding

• Review Client Services Agreements for background and drug screening requirements. Ensure these requirements are met during the onboarding process.
• Manage Zeektek’s new hire onboarding, ensuring data accuracy and process efficiency.
• Work with providers to create background check and drug screening packages that meet client requirements.
• Report background check and drug screening results to Recruiters, Account Executives and, when needed, Clients.
• Manage employment eligibility process in accordance with the US Customs and Immigration Services requirements. Conduct periodic audits to ensure compliance. Monitor eVerify reporting.
• Secure and manage third party vendors who will assist in the efficiency of the onboarding process (DocuSign, i9everywhere, training vendors).
• Upload required documents to Client’s VMS site as needed.
• Manage Zeek’s health insurance enrollment/waiver process. Communicate with staff on enrollment process and requirements.
• Manage 401(k) communication to staff at entry dates.
• Provide employee support as needed throughout the onboarding process.
• Work with Zeek’s Consultant Success Manager to transition communication once onboarding is done.
• Manage the offboarding process including sending state required documents to employees upon termination.
• Create and maintain process manuals for reference.

Payroll and Billing

• Provide support and act as backup to the weekly payroll and client invoicing process.
• Reconcile payroll and billing across multiple systems.
• Work with employees and third-party vendors (VMS) to guarantee accuracy in time reporting and billing.

Qualifications

Required Skills

Strong analytical skills with the ability to review data and identify discrepancies. Must be proficient in Excel.

Exceptional organizational and time-management skills with high attention to detail.

Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Able to handle sensitive data in a confidential manner.

Ability to collaborate across functions, leadership levels, clients and vendors.

Strong communication and problem-solving skills.

Preferred Skills

Knowledge of QuickBooks

Prior experience working in the staffing industry

Benefits of Working at Zeektek

• 401(k) with company match
• Medical, dental, and vision insurance
• Company outings and team events
• A high-performance culture that rewards results
• Unlimited Paid Time Off

Document Control Specialist (Program Specialist) – Austin, TX

Location: Austin, TX 78701

Schedule: Monday-Friday, 40 hrs/week

Pay: $25/hr-$27/hr

Type: Long-Term Contract, through December 2026

POSITION OVERVIEW:

Serve as Program Specialist to the Procurement Team by assisting with document review, sending e-documents, and filing completed documents. Technical writing experience would be highly beneficial in this role. Great customer service via phone and email is non negotiable.

KEY RESPONSIBILITIES:

• Support procurement operations by reviewing procurement and contract documents to ensure compliance with guidelines, policies, and applicable laws.
• Assist in reviewing, editing, and organizing solicitation materials and procurement electronic files.
• Coordinate administrative tasks including scheduling meetings, updating calendars, routing documents through DocuSign, and managing NDAs for confidential materials.
• Support procurement processes by auditing files for regulatory compliance and monitoring agency use of the procurement system to ensure required steps are followed.
• Provide general program support including drafting correspondence, coordinating reference checks, consolidating notes, and researching procurement-related issues under close supervision.

REQUIREMENTS:

• Minimum 4 years of administrative experience – MUST.
• Minimum 2 years of technical document review and management – MUST.
• Some technical writing experience – PLUS.

Click on Apply Now to be considered for this DOCUMENT CONTROL SPECIALIST role in AUSTIN, TX or visit our website and to search for other opportunities that are currently available.

About Meador Staffing:

Meador Staffing is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream career or team is a really good place to start. Our family of companies also includes Openwork, Openwork Health, and Aerospace Solutions. Looking for your dream job or hire? Visit us to say hello and start building your future, together.

EOE

Manager, Workplace Services & Experience

Our client is seeking a Manager, Workplace Services & Experience to support the daily operations of their newly established 90,000 sq. ft. corporate headquarters. This individual will serve as the primary onsite liaison between internal stakeholders and the external facilities management partner responsible for building operations.

This role plays a critical part in ensuring that the workplace environment operates efficiently and reflects the organization’s standards for a high-quality employee and visitor experience. The Manager will coordinate across internal departments and external vendors to maintain seamless facility operations, oversee service delivery, and support a positive and productive workplace.

Acting as the internal coordination hub for workplace services, this individual will help align internal teams during facilities-related contract reviews and vendor engagements while ensuring that onsite execution meets expectations. While the external facilities management provider leads major initiatives such as RFP development, vendor negotiations, and contract management, this role provides the internal leadership and day-to-day oversight necessary to ensure successful implementation and ongoing service delivery.

This position is onsite five days per week to maintain continuous operational support and visible workplace leadership. While approximately 300 employees follow a hybrid schedule and are primarily onsite Tuesday through Thursday, the building operates Monday through Friday. Therefore, this role maintains a consistent daily presence to ensure facilities, services, and workplace operations remain fully supported. Occasional remote flexibility may be available based on business needs.

Key Responsibilities

Facilities Coordination & External Partner Management

• Serve as the primary onsite point of contact for the organization’s external facilities management partner.
• Collaborate with the external facilities team during vendor selection and RFP processes.
• Coordinate internal feedback and approvals from departments such as Legal, Finance, IT, and senior leadership during contract review and execution processes, including DocuSign workflows.
• Help ensure vendor agreements are implemented successfully and services are delivered in accordance with expectations.
• Manage and triage day-to-day facilities issues, escalating matters as needed to maintain operational continuity.
• Support internal space planning activities including office moves, workspace adjustments, cube assignments, and facility enhancements.

Vendor & Office Services Oversight

• Assist with onboarding new service providers in collaboration with the external facilities management partner and internal stakeholders.
• Support documentation and internal coordination related to vendor agreements while external providers manage negotiations and execution.
• Monitor vendor performance across key services including cleaning, security, audiovisual services, catering, café operations, and building maintenance.
• Provide ongoing feedback and recommendations to improve service delivery and operational efficiency.
• Assist with tracking workplace-related expenses and coordinating with Finance to ensure budget alignment.

Reception & Visitor Experience

• Oversee daily reception operations to maintain a professional and welcoming environment for employees, guests, and visitors.
• Manage visitor protocols, security procedures, and logistics related to executive and board-level visits.
• Coordinate onsite logistics for leadership meetings, board meetings, and company events, including catering, conference room setup, and AV coordination with IT.

Office Operations & Employee Experience

• Manage daily office operations including supplies, mail distribution, shared workspace areas, and general office resources.
• Partner with HR and IT to support employee onboarding and workplace readiness.
• Assist in coordinating company events, town halls, and workplace culture initiatives hosted at the headquarters location.
• Help develop and maintain office policies, operational guidelines, and workplace procedures.
• Work closely with IT on conferencing systems, AV support, building access controls, and workplace technology needs.
• Coordinate with Internal Communications on office messaging, signage, and workplace announcements.
• Serve as a central point of coordination during office changes, organizational shifts, or workspace adjustments.

Process Improvement & Operational Excellence

• Document and maintain standard operating procedures (SOPs) for office and facilities workflows.
• Track recurring operational issues and vendor performance trends to identify improvement opportunities.
• Recommend initiatives that enhance workplace efficiency, cost management, and overall employee experience.
• Ensure workplace operations remain aligned with building policies, safety guidelines, and compliance standards.

Direct Reports

• Administrative Assistant
• Facilities Manager (Part-Time)

Qualifications

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience.
• Experience leading workplace operations or corporate office services.
• Strong communication and stakeholder management skills with the ability to advocate for workplace initiatives.
• Demonstrated experience managing budgets and influencing cross-functional teams.

Required Qualifications

• Minimum 5+ years of experience in office management, facilities coordination, operations, or administrative leadership roles.
• Experience working with external vendors or service providers.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent communication and interpersonal skills with a strong attention to detail.

Preferred Qualifications

• Experience working within a corporate headquarters or large office environment.
• Familiarity with facilities management models that incorporate external service partners.
• Experience supporting senior leadership, executive meetings, or board-level visitors.
• Exposure to contract coordination, vendor agreements, or internal approval workflows.

Job Title: Part-Time Recruiter

Location: Chicagoland Area – Must be local, will only go on site 1 to 2 times a month

Industry: Human Resources

Compensation: $27–$35/hour

Work Schedule: Flexible within 8:00 AM – 5:00 PM CT; approximately 15–30 hours per week

Benefits: This position is eligible for medical, dental, vision, and 401(k)

About Our Client:

Addison Group is hiring for our client, a fast-growing organization focused on staffing hourly operations roles.

Job Description:

The part-time Recruiting Temp will play a key role in sourcing, screening, and engaging candidates for multiple hourly positions. This position requires experience in Greenhouse, cold calling, and independently managing workflow. This role will also assist with offer management and onboarding processes.

Key Responsibilities:

• Source and pre-screen hourly operations candidates using the Greenhouse applicant tracking system.
• Schedule interviews and confirm candidate attendance for in-person or virtual meetings.
• Troubleshoot candidate and technical issues during virtual interviews.
• Manage initial offer communication and transition candidates into onboarding.
• Conduct cold calls and outreach to prospective candidates.
• Handle multiple openings for similar roles simultaneously (e.g., packaging agent, processing agent, kitchen manager).
• Assist with HR tasks such as offer letters and onboarding documentation.

Qualifications:

• 2–3 years of experience sourcing and recruiting hourly positions (manufacturing, warehouse, light industrial, or entry-level roles preferred).
• Proficiency with Greenhouse ATS is required.
• Comfortable with cold calling and email outreach.
• Self-motivated and able to work independently.
• Familiarity with MS Office and digital document systems (e.g., DocuSign).

Additional Details:

• This is a 2-month temporary assignment with potential to extend or convert to permanent.
• Flexible scheduling but must commit to a set weekly schedule within standard business hours.

Perks:

• Opportunity to work with a growing team on multiple recruitment projects.
• Hands-on experience managing full-cycle recruiting for multiple positions.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Title: Sr. Manager, Financial Planning & Analysis

Location: San Diego, CA (Onsite)

Hours per Week: 40 hrs/week

Duration: 03 Months contract with High possibilities of extension

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties & responsibilities. The order in which the duties & responsibilities are listed is not significant.

Position Summary:

Reporting to the Sr. Director of Financial Planning & Analysis (FP&A), the Senior Manager, FP&A will play a pivotal role in Client's continued growth and will be a key member of the Finance team acting as the financial business partner to a functional group within the organization. Responsible for generating meaningful reporting and analytics and effectively communicating those findings across all levels of the organization to drive strong financial decision making. Key areas include preparing periodic reporting and communicating performance, executing recurring planning processes, maintaining, creating and improving reports, interacting with various functional business partners, and proficiency with corporate financial systems.

Primary Responsibilities:

• Develop, implement, and maintain P&L reporting and variance analysis to functional business partners and Finance leadership team, driving continuous improvement in forecasting and reporting.
• Act as integrated business partner for the organization, provide thought leadership and analysis for G&A Corporate Departments.
• Support the coordination and consolidation of expense forecasts for all recurring planning processes (rolling forecasts, annual operating plans, long range plan, etc.).
• Support the improvement of the FP&A Systems (NetSuite Planning and Budgeting).
• Collaborate with Accounting to ensure GAAP compliance and adherence to company policies and procedures as well as reasonableness of accruals.
• Other duties as assigned.

Skills:

• High level of intellectual curiosity, with ability to work independently and solve complex problems
• Financial analysis skills and ability to translate analyses into sound strategic recommendations
• Ability to think strategically and communicate effectively across all levels of the organization
• Proven track record of reliable, detailed and accurate work product
• Passion for designing, implementing and streamlining systems, processes, and reporting, with attention to detail and accuracy that effectively generate reporting to support internal business requirements
• Experience with NetSuite, NetSuite Planning and Budgeting and SmartView
• Ability to work in a results-oriented, project-driven, real-time team environment, prioritize projects and deliver quality results within tight time constraints
• Excellent presentation skills and MS Office proficiency
• Working knowledge of Generally Accepted Accounting Principles (US GAAP)
• Strong interpersonal and communication skills to collaborate, influence and build credibility with business partners across the organization
• Thrive in a rapidly evolving and fast-paced work environment with a positive attitude and intellectual curiosity
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment. Employee must occasionally lift and/or move up to 15 pounds.
• Prior experience in data entry, administrative support, or document management in a corporate setting preferred.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, SharePoint); experience with CRM or contract management systems (e.g., Agiloft, Coupa, Docusign) is a plus.
• Strong attention to detail, accuracy, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.
• Professional communication skills and customer service mindset.
• Demonstrated ability to maintain confidentiality and handle sensitive information appropriately. related field preferred.

Education:

• Bachelor’s degree in accounting, Business, Finance, Economics or other related field, MBA preferred.
• Targeting 5-8 years of progressively responsible experience in a financial planning and analysis role or other finance area, ideally within the pharmaceutical or biotech industry.
• An equivalent combination of relevant education and applicable job experience may be considered.

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

About the Role

We are seeking a pragmatic and business-minded Contracts Manager to join our legal department to help scale and strengthen our buy-side contracting function within our global manufacturing organization.

This position will focus primarily on buy-side contracts for goods and services, including supporting supply chain, IT, HR, and other business functions and will provide critical support to our procurement and legal teams. This role will help bring structure, consistency, and scalability to our buy-side contracting processes as we continue to grow. The successful candidate will be responsible for managing the lifecycle of commercial agreements, ensuring compliance with internal policies, and driving consistency across contract processes.

In the first twelve to eighteen months, success in this role will include establishing consistent contract intake and review workflows, creating a usable playbook for common vendor negotiations, improving visibility into renewals and key contract terms, and helping us prepare for implementation of a CLM system.

This role will work closely with senior legal leadership and business stakeholders across the company.

This position will offer a candidate a collaborative, supportive and inclusive workplace culture. A flexible hybrid work schedule, the opportunity to work closely with senior legal and business leadership, and exposure to global operations and international contracting.

This is a hybrid position requiring three days per week in the office, with the flexibility to work remotely two days per week.

In This Role, You Will

• Manage contracting workflow from initial request through to signature cycle working closely with all departments.
• Under supervision of legal counsel, draft, review, and negotiate a broad range of standard vendor contracts, including subscription agreements, confidentiality, master supply and services agreements, SOWs, distribution agreements, and independent contractor agreements.
• Manage contract renewals, extensions, amendments, and terminations, negotiating terms that align with changing business needs.
• Review lease documents, including amendments and terminations.
• Provide guidance on contract interpretation and enforceability.
• Ensure contracts comply with internal policies, U.S. regulations, and, where applicable, international legal standards.
• Collaborate with legal, procurement, and business teams to ensure contracts reflect business goals while managing risk.
• Maintain contract templates and support the development of standardized contract templates, playbooks, process improvements, and internal knowledge management resources.
• Track contract lifecycle events (renewals, terminations, obligations) using contract management tools or systems.
• Support implementation and adoption of contract lifecycle management (CLM) tools.
• Ensure contract documentation and related correspondence are maintained in accordance with company policies and legal requirements, supporting strong governance and audit readiness.
• Be a trusted business partner providing timely, thoughtful, and helpful responses to requests from internal customers regarding company policies, legal issues, and risk tolerance.
• Use good judgment in knowing when to escalate issues within the legal team for further evaluation or approval.
• Resolve contract disputes, conflicts, and issues that may arise during the contract lifecycle through effective communication, negotiation, and problem-solving skills.
• Monitor vendor performance against contract obligations, service level agreements (SLAs), and key performance indicators (KPIs), and take corrective actions as needed.

Qualifications

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• 5+ years of contracts management, operations, or other comparable experience in a corporate setting, in-house legal department, or law firm.
• Strong understanding of commercial and supply chain contracting principles.
• A demonstrated understanding and strong working knowledge of common contractual issues associated with commercial agreements.
• Experience in reviewing and negotiating a variety of commercial contracts and managing multiple complex contracts.
• Expert at MSWord Track Changes, DocuSign, and Adobe Acrobat Pro.
• Experience with contract management software or CLM tools is a plus (e.g., IntelAgree, Ironclad, Coupa, SAP Ariba).
• Able to meet deadlines and coordinate cross-functional teams to ensure contract compliance and successful execution.
• Strong communication and interpersonal skills to build and maintain relationships with vendors, customers, and internal stakeholders.
• Willingness to adapt to rapidly changing technology landscapes, emerging trends, and market dynamics to drive innovation in contract management practices.
• Excellent written and oral communication, negotiation, and organizational skills.
• A strong sense of working in a collaborative environment.
• Bachelor's Degree or a certification as an ABA-approved paralegal.

We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company's profit-sharing program, paid time off, including vacation and sick leave. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, and skillset.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Job Summary

In this role, you will support the legal department by drafting cover letters, subcontract addendums, and notices, as well as assisting General Counsel in carrying out all other duties and responsibilities as directed by General Counsel. You will also issue all Subcontracts, Purchase Orders, and PSAs for every project, in coordination with the Pre-Construction team.

Position Responsibilities

• Subcontract Issuance and Administration (includes all Subcontracts, Purchase Orders, and PSAs for every Project, and ensure timely completion.
• Careful and efficient coordination of Buy out process with Pre-construction team to ensure timely issuance and execution of all subcontracts for each project
• Draft cover letters,subcontract addendums, and notices
• Prepare summaries for General Counsel’s review regarding Owner contract terms which need to be incorporated into the subcontract templates
• Ensure all deadlines and conditions described in contracts are met
• Assist General Counsel in the drafting of contract summaries and checklists
• Ensure contracts are reviewed and executed in a timely manner
• Help organize physical and electronic legal department documents
• Offer general administrative support for the legal department
• File Sunbiz renewals for all Straticon related entities
• Assist General Counsel with scheduling agenda items

Required Skills

• Strong organization skills
• Ability to identify and summarize problems and issues, and analyze them for resolution
• Excellent written/oral communication skills
• Detail-oriented
• Willing to bring forth problems and concerns
• Bachelor’s degree or higher
• Skilled at using software and technology
• Resourcefulness
• Multitasking
• Time management

Preferred Skills and experience

• Paralegal certificate preferred
• Adobe Acrobat
• DocuSign
• Navigating public records websites
• Prior work experience in a law firm or similar environment

Job Summary

We are seeking a highly organized and meticulous Legal Assistant to support our Business and Transactional Practice Group. The ideal candidate will have experience with conflict checks, engagement of clients, billing, proof reading and formatting complex legal documents, and administrative tasks, ensuring seamless support of our attorneys.

Key Responsibilities

Conflict Checks and Client Onboarding:

• Assist with conflict-check process and open new client matters.
• Draft and review engagement letters.

Billing and Administrative Support:

• Prepare and process invoices, track billable hours, and manage expense reports.
• Maintain organized electronic client files within the firm's Document Management System (e.g., iManage, NetDocuments).
• Manage complex calendars, including scheduling across multiple time zones.

Document Support:

• Proofread and edit legal documents for accuracy and consistency.
• Format and finalize complex Word documents, including managing styles, table of contents, and complex formatting.
• Assist with drafting and formatting documents as needed.

Client Relations:

• Serve as a professional point of contact for clients, opposing counsel, and other third parties.

Required Qualifications & Skills

3–5+ years of legal assistant experience, preferably in Corporate, M&A, or Finance law.

Expert-level MS Word and Adobe Acrobat skills, including:

Managing styles and formatting complex documents;

Creating and updating table of contents ;

Track changes, redlines, and collaboration.

Industry Tools

Experience with billing software, conflict-check systems, Docusign, Closing Folders, or similar transaction management software.

Proficient inn AI-powered tools for document review, drafting, and research.

Soft Skills

Excellent communication, organizational, and time-management skills, ability to maintain confidentiality and work well under pressure.

Overview

NASDAQ subsidiary seeks to add an Associate General Counsel to manage its commercial legal matters and advise its product, sales and other teams on legal risks. We are a next-generation SaaS technology company that has been at the leading edge of innovation in trucking, freight, and transportation supply chain logistics for 42 years. We wrote the book on freight automation and continue to transform the industry year over year by deploying a suite of software solutions to millions of customers every day - customers who depend on us for the deepest, broadest, most relevant data, and accurate insights, to help them make intelligent business decisions and successfully run their companies.

Location: Portland, OR | Denver, CO | Seattle, WA (Hybrid)

The Position

We are hiring our first Associate General Counsel, a newly created role reporting directly to the CFO. You will be the in-house legal voice for our commercial operations, advising on a variety of legal matters, including vendor and partner relationships, sales, regulatory risk mitigation, data protection, legal issues posed by AI, and litigation. You will be embedded with Finance, RevOps, Sales, and Procurement, engaged in the deals and decisions that move the business. You will work in close partnership with our Principal, Contracts & Legal Operations, who leads the Contracts team and owns operational execution. You will also be a key player in two important near-term initiatives: the selection and implementation of a Contract Lifecycle Management (CLM) system and its integration with our ERP.

Although this role covers a variety of legal subject matter areas, you will have the support of a team of in-house attorneys at our publicly-listed parent company -- giving you on-call access to experienced legal counsel for complex, strategic, and high-liability matters. You will work alongside that team as a peer, exercising good judgment to escalate as needed and ensuring that day-to-day legal needs are otherwise handled in-house with speed and quality.

What You Bring

• JD from an accredited law school; active bar membership in good standing.
• 4-8 years of commercial legal experience, with meaningful time spent on SaaS, technology, or data-driven businesses.
• Fluency in enterprise sales contracts and vendor/SaaS agreements, with strong instincts on where to hold and where to move.
• Experience with or working knowledge of CLM platforms (Ironclad, Docusign CLM, Conga, or similar) and how they integrate with ERP systems, ideally NetSuite.
• A builder's mindset — you are energized by creating process and infrastructure to drive efficiencies, not just practicing law within a static system.
• Strong operational sensibility; you understand that cycle time and business velocity are legal outcomes, not just legal adjacent concerns.
• Collaborative working style — you are comfortable being embedded with non-legal functions and communicating legal concepts accessibly to business stakeholders.
• Strong judgment, knowing when to tap your available resources for support.
• Entrepreneurial with an eagerness to learn.

Compensation

The anticipated total compensation range for this role is $160,000–$200,000, depending on experience and location.

Job description:

Shipman's value lies in our commitment -- to our clients, to the profession and to the community. We have one goal: to help our clients achieve their goals. How we accomplish it is simple: we devote our considerable experience and depth of knowledge to understand each client's unique needs, business and industry, and then we develop solutions to meet those needs. With more than 150 lawyers in offices throughout Connecticut, Massachusetts, and New York, we serve the needs of local, regional, national and international clients. Our clients include public and private companies, institutions, government entities, non-profit organizations and individuals.

The Technology Support & Training Specialist provides high-quality technical support to attorneys and business services staff in a law firm environment. This role supports firm-approved hardware, software, and legal applications while delivering excellent client service, practical user guidance, and training to ensure technology is used efficiently and securely.

Pay range for this role is: $35/hour to $43/hour ($72,800-$89,440/year)

Key Responsibilities

• Provide Tier 1 and Tier 2 technical support for attorneys and staff.
• Troubleshoot issues related to desktops, laptops, mobile devices, peripherals, and firm applications.
• Support legal technology including document management, Microsoft 365, collaboration, and practice-specific tools.
• Respond to and manage service desk tickets, ensuring timely communication and resolution.
• Assist with new hire technology onboarding, including device set up and access.
• Provide desk-side, virtual, and small-group training on firm systems and best practices.
• Assist with software rollouts, upgrades, and firm technology initiatives.
• Create or update documentation, quick reference guides, and knowledge articles.
• Escalate complex issues appropriately while maintaining ownership through resolution.

Qualifications

• 5 - 7 years of IT support experience, preferably in a law firm or professional services environment.
• Strong knowledge of Microsoft 365 (Word, Excel, Outlook, PowerPoint, Teams, One Drive).
• Experience supporting Windows operating systems and hardware.
• Familiarity with legal applications such as document management systems and document productivity tools preferred. (iManage Work 10, Litera Desktop or LiteraOne, iTimekeep (for time entry), DocuSign, Sharefile, Emburse ChromeRiver (for expense + invoice management) Bookit (Rendezvous) for conference room booking) Adobe DC).
• Strong communication skills with the ability to support attorneys and senior professionals.
• Client-service mindset, strong attention to detail, and ability to manage multiple priorities.

Physical and Other Requirements:

This position requires the ability to operate a keyboard at efficient speed. While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear. The noise level in the work environment is usually moderate.

Non-Discrimination:

The Firm will not make employment decisions (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, ancestry, disability, pregnancy, genetic information, gender identity or expression, veteran status or any other characteristics protected by applicable law, except in the case of a bona fide occupational qualification.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Disclaimer Statement

The preceding job description has been designed to illustrate the general nature and requirements for the performance of this job. It is not intended to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.