Dive Deeper Synonym Formal Jobs in Usa

POSITION SUMMARY

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: State or Regional Massage License

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.   JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

POSITION SUMMARY

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: State or Regional Massage License

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.   JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

POSITION SUMMARY

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: State or Regional Massage License

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.   JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.  

The Customer Support / Quality Lead is responsible for providing customer service support, including quotations, delivery information and technical information. Coincidently ensures consistent, compliant, and accurate execution of quality processes by guiding frontline quality activities, resolving issues, and supporting continuous improvement across operations.

Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed.

Customer Service Functions

• Handles customer requests including quotes, orders, follow-up and delivery information.   
• Provides customer service support, including providing technical information and explanations to customers.
• Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. 
• Meets established order entry goals.
• Supports members of the outside sales team in daily activities.
• Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.
• Works well in a team environment to solve customer issues.
• Communicates issues and problems with management in a timely manner.
• Maintains superb attention to details.
• Maintains detailed documentation to support decision and ensure continuity of service.

Quality Assurance Functions

• Ensures the performance of quality assurance functions are conducted in the most efficient manner.
• Looks for opportunities to eliminate non-value-added operations and improve processes.
• Assists with the development of plans and strategies to enhance production.
• Lead efforts toward achieving and maintaining ISO 9001 certification.
• Creates, revises, and controls, Quality manual, SOPs, Work Instructions, Forms, and quality procedures.
• Identifies gaps. Ensures root cause analysis and corrective actions are implemented. 
• Collecting and reporting of KPIs for quality management.
• Coordinates resources required to address quality concerns.
• Ensures documentation meets internal and external requirements (e.g., ISO clauses, regulatory expectations). 
• Prepares for and supports customer/certification/regulatory audits; coordinates responses and follow ups. 
• Preserves and maintains training records; ensures staff are trained on relevant procedures, changes and expectations. 
• Manages controlled records (inspection logs, audit reports, risk files) to ensure traceability and retention.
• Conducts internal audits.
• Serves as a cross-functional advisor.
• Other tasks/functions as assigned. 

• Associate’s degree or equivalent.
• 2-3 years of Customer Service experience, preferably in a manufacturing environment. 
• Knowledge of ISO 9001 requirements preferred.
• Acts positively upon constructive criticism and coaching.
• Work independently and in a group across all levels of the organization.
• Ability to multi-task and prioritize work based on deadlines.
• Handles confidential information discreetly.
• Highly detail oriented.
• Communicates clearly and comfortably with all employees. 
• Conducts self professionally & ethically.
• Remains calm under pressure. 
• Places a high emphasis on excellent customer service. 
• Fosters and supports a teamwork environment. 
• Knowledge of order entry/enterprise systems, preferably QAD and Goldmine.
• Strong computer skills with demonstrated knowledge of Microsoft Office programs: Word, Excel, and Outlook

Learn more about U.S. Tsubaki at:    

U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. 

The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. 

Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas.

Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability

PM21

Compensation details: 6 Yearly Salary

PIa783c34f07e7-3631

Pay Rate: $25.27 - $28.77 per hour, depending on experience. 

This position is eligible for a 3.5% 90-day performance increase. 

Shift: 6:30 AM -3:00 PM Monday - Friday with occasional Saturdays.

Mayfran International is located in Mayfield, Ohio

Who We Are at Mayfran International

Mayfran International is the world’s leading provider of material handling, coolant filtration, chip processing and recycling systems, with a focus on engineering and innovation.

The Mayfran name has been synonymous with quality throughout our history. Our products are designed for the most challenging applications in aerospace, automotive, energy, medical, heavy equipment and other specialized industries. Our recycling solutions include equipment for metal scrap management, aluminum scrap separation, chip handling and more. We are also well known for our lifetime commitment to service and genuine aftermarket parts replacement guarantee. Customers know that working with Mayfran is about more than a product, it’s a relationship and an investment.

As a part of the Tsubaki Group—a global leader in motion control products for over 100 years—we’re committed to advancing the art of moving. Mayfran is committed to staying one step ahead, helping you succeed in ever-changing industries and an evolving marketplace.

Culture

Employees at Mayfran are part of a team and work in a positive environment that is geared toward helping everyone succeed. We value each team member for the skills they provide, their hard work and dedication. We treat every team member with warmth and respect and embrace their differences, cultures, customs and beliefs.

Sustainability

Mayfran strives to achieve sustainable growth by committing to corporate social responsibilities while recognizing its duty to contribute to society with ethical, sustainable business practices.

We are tackling a variety of issues to promote sustainability in the short, medium and long terms. We prioritize material issues and set strict sustainability targets at the corporate level to ensure that our commitment to corporate sustainability does not waver.

Summary: Perform duties required to assist in repairing and maintaining manufacturing equipment and perform various building and grounds maintenance activities.

ESSENTIAL FUNCTIONS INCLUDE THE FOLLOWING. OTHER DUTIES MAY BE ASSIGNED:

• Work from work orders and verbal and written instructions.
• Assist in repairing and maintaining equipment.
• Lubricate equipment and complete other preventive maintenance checks
• Perform plumbing, lighting, and other work such as repairing sinks, replacing receptacles, and painting walls.
• Perform grounds maintenance, keeping outside facilities and structures in proper condition.
• Use forklift equipment and floor controlled overhead crane equipment as necessary to move parts and materials; use care to lift and balance loads properly; operate equipment in a safe manner.
• Exercise proper care in the use of tools, equipment, and materials.
• Detect and report faulty equipment, defective material, improper operations, and unusual conditions to supervision.
• Observe all prescribed safety rules and regulations.
• Maintain work area in a neat and orderly condition.
• Perform other duties as assigned or directed.
• Use oscilloscope, calipers, feeler gauges, inside and outside micrometers, rules, squares, dial indicators, voltage tester, continuity tester, tape measure, various hand tools, jacks, rollers, pry bars, chain pull, level, concrete saw, jack hammer, cutting torch, welder, and rotary hammer.
• Ability to troubleshoot and/or program PLCs (i.e. Siemens, Allen Bradley, ABB, Fanuc).

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.
• Problem Solving - Identifies and resolves problems in a timely manner; Works well in group problem solving situations.
• Dependability - Follows instructions, responds to management direction.
• Planning/Organizing - Uses time efficiently.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Interpersonal Skills - Focuses on solving conflict, not blaming.
• Teamwork - Gives and welcomes feedback; Supports everyone's efforts to succeed.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
• Motivation - Measures self against standard of excellence.
• Professionalism - Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
• Adaptability - Able to deal with frequent change, delays, or unexpected events.
• Initiative - Looks for and takes advantage of opportunities; Asks for and offers help when needed. Generates suggestions for improving work.
• Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Ethics - Keeps commitments; Works with integrity and ethically; Upholds organizational values.
• Oral Communication - Listens and gets clarification; Responds well to questions.
• Written Communication - Able to read and interpret written information.
• Math - Must have basic knowledge of shop math.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

KNOWLEDGE: Use decimals, fractions and other ordinary arithmetic. Requires interpretation to adhere to requirements.

EDUCATION/EXPERIENCE: 3-5 years of previous qualifying experience or equivalent combination of education and experience.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. At the employee’s request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Compensation details: 25.27-28.77 Hourly Wage

PI9da51dbbe244-31181-39059487

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• Advanced Customer Experience & Advisory Engagement:
  
  
• Deliver a highly personalized and consultative customer experience across inperson, phone, and digital channels.
  
  
• Conduct deeper financial conversations to understand short and longterm needs and recommend appropriate deposit, lending, and digital solutions.
  
  
• Serve as a primary point of contact for more complex customer relationships, partnering internally when additional expertise is needed.
  
  

• 
  
  
• Open and service consumer and smallbusiness (as authorized) accounts; complete account maintenance and ensure accuracy of documentation.
  
  
• Process deposits, withdrawals, payments, transfers, official checks, and related financial transactions.
  
  
• Assist with debit/ATM issuance, safedeposit access, check orders, foreign currency exchange (as applicable), and digital banking troubleshooting.
  
  

• 
  
  
• Lead or assist in originating consumer loans with emphasis on Home Equity Loans and Home Equity Lines of Credit (HELOCs).
  
  
• Analyze credit reports, debttoincome ratios, collateral, and applicant financials to inform product recommendations.
  
  
• Prepare and package loan applications, gather required documentation, and manage the loan process through approval, closing, and file completion.
  
  
• Stay informed on lending regulations, pricing structures, underwriting standards, and policy changes.
  
  
• Support credit administration, resolve exceptions, and maintain regulatory compliance for all lending activity.
  
  

• 
  
  
• Identify opportunities to expand relationships through product recommendations, financial education, and proactive outreach.
  
  
• Use available reports and tools to identify customer needs, product gaps, and targeted calling opportunities.
  
  
• Contribute to the achievement of business objectives by conducting internal and external sales calls and other business development activities.
  
  
• Refer customers to internal specialists (mortgage, commercial banking, wealth) to ensure a comprehensive financial experience.
  
  
• Meet and exceed assigned individual and branchlevel sales, service, and referral goals.
  
  

• 
  
  
• Research and resolve escalated or complex service issues, account discrepancies, loan questions, digital banking problems, and transaction disputes.
  
  
• Provide clear communication and followthrough to ensure customer confidence and satisfaction.
  
  

• 
  
  
• Maintain strong operational controls and adhere to Nicolet policies, regulatory requirements, and security protocols.
  
  
• Support branch operations including teller backup, vault duties, balancing, dualcontrol procedures, and audit preparation.
  
  
• Uphold confidentiality, fraud prevention protocols, and high standards of data integrity.
  
  

• 
  
  
• Collaborate with teammates to support branch goals, participate in daily huddles, and contribute to a positive and inclusive environment.
  
  
• Represent Nicolet in community events and build relationships that strengthen pipeline development and brand presence.
  
  
• Provide informal coaching and support for newer employees, especially on lending fundamentals.
  
  

• 
  
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
  
• Performs all other duties as assigned.
  
  

• 
  
  
• High school diploma or equivalent required; additional education in business or finance preferred.
  
  
• Minimum 2-3 years of banking experience, including personal banking or advanced teller responsibilities.
  
  
• Prior experience in consumer lending or foundational credit analysis strongly preferred.
  
  
• Demonstrated ability to meet sales, service, and referral goals.
  
  

• 
  
  
• Medical, Dental, Vision, & Life Insurance
  
  
• 401(k) with a company match
  
  
• PT0 & 11 1/2 Paid Holidays
  
  

Job Title: Project Delivery Manager (Ophthalmology) - OptymEdge

Location: Remote in US, Canada & UK

OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data.

OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data.

• Over 2,500 sites certified worldwide, since 1995

• Phase I through post-marketing experience across anterior segment and retina trials

• Clinical Ophthalmology, Optometry, and clinical trial expertise

Primary Purpose

The Project Delivery Manager (PDM) is critical to the successful conduct of ophthalmic certifications in Biopharmaceutical-sponsored clinical trials, as a matrix leader of a vendor project team. The OCPM will be client-facing and serve as the internal lead of the project through the life cycle of the study, ensuring effective project delivery in agreement with contracted project timeline and budget. The PDM directs project delivery by driving team and financial efficiency, work product quality, and is responsible for client satisfaction through strong relationship management.

* Serves as the primary point of contact for biopharma clients and demonstrates proficiency in knowledge and understanding of client needs.
* Ensures that deliverables for the assigned projects are completed according to the contract budget, schedule, and quality standards. Projects will be effectively managed in all areas of performance.
* Develops successful working relationships with clients, executive management, and project staff and collaborates to manage project issues, proactively identify and mitigate risks and drive milestone achievement.
* Tracks project deliverables against contract. Proactively prepares/presents study metrics to maintain transparency for internal/external stakeholders. Monitors trends and drives changes to the plan as needed; identifies risks to delivery and agrees to mitigation plans with the project team to be presented to the client.
* Ensures adherence to quality control expectations and milestone timelines for delivery of contractually required reports and deliverables.
* Identifies and manages changes to scope and requests for out-of-scope activities. Collaborates with Business Development, Contracts Department, and executive management to ensure timel y execution of contract amendments/change orders. Prospectively manages client expectations.
* Identifies and documents lessons learned from study successes and challenges to promote development of best practices.
* Models and propagates Emmes' commitment to a culture of quality in all aspects of our deliverables, utilizing a solution-based, science-driven, value-added approach in collaborating with clients.
* Performs other duties as assigned.

* Bachelor's degree or equivalent experience.

* Experienced in developing and maintaining customer relationships.
* Minimum 2 years demonstrating related experience.

* Experience with MS Office Suite.
* Time management and decision-making skills.
* Attention to detail and the ability to address several assignments simultaneously.
* Excellent oral and written communication skills.
* Some knowledge of clinical trials in ophthalmology preferred.

* Occasional travel may be required on an ad hoc basis

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

Sales Supervisor – Job Description

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.

Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect.

Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.

Role Overview:

The Sales Supervisor works within the management team to help achieve store sales goals and maximizes profitability through effective supervision of the store team. The Sales Supervisor takes ownership of the responsibilities assigned by the General Manager and serves as a role model for the rest of the Sales Associates.

Responsibilities:

Sales

• Meets personal and store sales goals.
• Continues to develop personal sales techniques and assists in the development of associates’ sales techniques to maximize sales.
• Utilizes elevated levels of sales and service to maximize performance.
• Demonstrates an in-depth knowledge of the merchandise.
• Monitors all details of a sale, including shipping, alterations, and special requests to ensure customer satisfaction.
• Ensures all sales related policies and procedures are maintained.
• Maintains a keen interest in the fashion industry and market trends.

Customer Service

• Supports and encourages staff to provide the highest level of customer service.
• Builds and maintains repeat clientele by utilizing personal client book and assisting staff with utilizing their client books.
• Resolves all customer issues and complaints quickly and effectively, ensuring client satisfaction.
• Assists sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise, etc.

Employee Supervision

• Responsible for opening and closing the store in absence of General Manager or Assistant General Manager
• Ensures image and grooming standards are professional and reflective of the brand image, at all times.
• Adheres to work schedule, inclusive of time and attendance.

Operations

• Collaborates with General Manager and Assistant General Manager in areas of risk management, physical security, store cash controls, and inventory management.
• Understands and properly executes all management register functions.
• Assists in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork.
• Participates in stock take process.

Visual Merchandising

• Ensures the selling floor is neat, organized, stocked and reflects the correct visual image at all times.
• Assists in the implementation and maintenance of all merchandising/visual directives.
• Ensures deliveries are properly processed in a timely manner.
• Identifies product concerns in a timely manner.
• Communicates inventory needs to support the business goal.
• Effectively relays any client feedback regarding successes and/or opportunities about product.

Skills & Qualifications:

• Must possess a minimum of 2-3 years’ experience in a luxury environment.
• Ability to lead and motivate a team.
• Energetic, confident personality mixed with a strong work ethic.
• Takes responsibility for own actions, behaviors and actions of subordinates, uses a mature problem-solving methodology while handling pressure.
• Proven top performer with ability to motivate a team.
• Fast learner analyses situations and looks for solutions. Grasps the underlying structure.
• Dynamic interpersonal and communications skills both verbal and written
• Exceptional time management skills, and high level of ownership

Physical Requirements:

• Must be able to stand and walk for extended periods of time (up to 8 hours per shift).
• Ability to bend, reach, squat, and lift merchandise and fixtures as needed.
• Must be able to lift, carry, push, or pull up to 15 pounds on a regular basis.
• Occasional use of ladders and stairs while merchandising or stocking sales floor.
• Must be able to safely and effectively operate standard retail equipment (e.g., POS systems, handheld devices, taggers, box cutters).
• Ability to engage in repetitive motions, including but not limited to scanning, folding, and tagging merchandise.
• Visual acuity to review and process inventory, read product tags and instructions, and monitor store appearance.
• Must be able to work in a retail store environment with moderate to loud noise levels and changing temperatures.