Dhl Ecommerce Jobs in Usa
805 positions found — Page 44
ABOUT US:
32 Degrees is a dynamic and innovative apparel company providing everyday basics, comfy essentials, and cold weather products for men, women, and kids. We believe in offering value and comfort to fit everyone’s wardrobe and wallet. As we continue to grow, we are seeking a motivated individual to join our growing Ecommerce DTC team.
POSITION DESCRIPTION:
As an Ecommerce Merchandising Assistant, you will play a crucial role in supporting the merchandising and online sales operations, with a specific focus on collaboration with the buying and planning teams. This position offers a fantastic opportunity to gain hands-on experience in the fast-paced world of Ecommerce fashion.
This role is 100% in-office at our midtown Manhattan location (no remote or hybrid).
ESSENTIAL JOB FUNCTIONS:
1. Content Management: Manage the creation and maintenance of product listings on our Ecommerce platform (Shopify) and Sales Order ERP (A2000). Ensure accurate product information, images, and collection links.
2. Product Merchandising: Work closely with buying team to provide input on product development, assortment building, and line sheet creation.
3. Visual Merchandising: Collaborate with the design and marketing teams to create visually appealing and cohesive online merchandising displays. Implement strategies to enhance the customer shopping experience.
4. Inventory Management: Work closely with planning and operations teams to monitor stock levels, align merchandise assortment with overall company strategy, and address any discrepancies in inventory.
5. Collaboration: Work closely with marketing, sales, and design teams to align merchandising strategies with overall business goals.
6. Data Analysis: Utilize Ecommerce analytics tools to gather and analyze data related to product performance, customer behavior, and sales trends. Generate reports and make data-driven recommendations.
REQUIRED SKILLS:
· Bachelor's degree in Fashion Merchandising, Marketing, Business, or a related field
· 1-3 years’ experience in fashion, ecommerce, or merchandising
· Strong proficiency in Excel a must
· Highly organized with a strong attention to detail
· Excellent communication and collaboration abilities.
SALARY RANGE: $50,000 - $65,000 + EOY Bonus
Senior eCommerce Software Engineer
Location: Onsite (5 days a week onsite)
Duration: Direct Hire
Overview
We are seeking a Senior eCommerce Software Engineer to play a key, hands-on role in evolving and scaling a high-volume eCommerce platform. This role partners closely with engineering leadership, product, and business stakeholders to improve site performance, conversion, and operational efficiency. The ideal candidate brings deep technical expertise, strong systems thinking, and the ability to independently own complex initiatives end-to-end.
This is a hands-on senior role, not a purely managerial position.
Core Responsibilities
- Lead hands-on development, architecture, and optimization of a large-scale eCommerce platform
- Own and improve product catalog and SKU management practices, including data integrity, taxonomy, and inventory synchronization
- Optimize site performance, search, navigation, and user experience to drive conversion and engagement
- Diagnose and resolve production issues in high-traffic, revenue-critical systems
- Design and enhance search, filtering, and merchandising capabilities for large product catalogs
- Collaborate cross-functionally with product, merchandising, operations, marketing, and IT teams
- Mentor junior engineers and establish best practices, documentation, and repeatable processes
- Track and analyze key performance indicators (conversion rate, site speed, AOV, bounce rate, catalog coverage)
- Design and execute experiments and A/B tests to support continuous improvement
Required Qualifications
- 8–10+ years of experience in eCommerce or large-scale web application development
- Strong hands-on experience managing large product catalogs and complex data models
- Proven ability to improve site performance, reliability, and conversion at scale
- Experience integrating with search platforms, CMS, ERP, PIM, and third-party services
- Ability to independently lead initiatives from concept through production
- Strong communication skills and ability to work with both technical and non-technical stakeholders
- Comfortable operating in a fast-paced, production-critical environment
About ZB Designs & Wigglitz:
ZB Designs is scaling fast and building elite teams to run each part of our business with precision. Wigglitz is one of our flagship brands, growing quickly with real demand and strong momentum.
We don’t hire for “help.”
We hire operators who take ownership, execute fast, and raise the standard.
About the Role:
We are hiring an E-Commerce Operations Lead to own the execution layer of our Shopify business. This role is responsible for the systems, structure, and operational discipline that turns demand into measurable revenue.
This is not a creative role.
This is not a general marketing role.
This is an ownership role focused on execution, infrastructure, and performance.
You will work closely with our internal leadership team, including our newly hired VP of Sales, to ensure ecommerce becomes a clean, scalable growth engine.
Responsibilities:
Shopify & Site Operations
- Own Shopify backend operations end-to-end
- Maintain site architecture, app stack, checkout logic, and merchandising structure
- Ensure site performance is stable, fast, and conversion-ready
Product, Catalog, and SKU Execution
- Manage product setup, collections, bundles, variants, and launches
- Maintain clean SKU organization and merchandising logic
- Own product lifecycle execution from launch through scale
Inventory + Demand Coordination
- Monitor sell-through and inventory pacing
- Flag risks early and align availability with demand
- Support forecasting and launch quantity planning
Launch Readiness and Execution
- Own launch calendars, checklists, and go-live coordination
- Partner with creative, ops, and agency teams to ensure clean execution
- Run post-launch performance reviews and improvement cycles
Analytics and Revenue Reporting
- Track conversion rate, AOV, product performance, and funnel metrics
- Maintain dashboards and reporting accuracy
- Execute testing and optimization initiatives
Operational Excellence
- Build SOPs, workflows, and repeatable systems
- Reduce chaos and ensure nothing breaks as we scale
- Be the owner of ecommerce execution discipline
What Success Looks Like
In the first 30–60 days, success means:
- Shopify operations are organized, stable, and scalable
- Launch execution becomes repeatable and clean
- Inventory and merchandising decisions improve revenue outcomes
- Leadership has clear visibility into ecommerce performance
- Conversion and operational efficiency begin moving upward quickly
Qualifications
Required Skills
- Extremely organized, systems-minded, and execution-focused
- Strong comfort with data, dashboards, and revenue math
- Ability to move fast without creating chaos
- Ownership mentality: you don’t wait to be told
Preferred Skills
- Shopify / Shopify Plus
- GA4, Tag Manager, attribution tools
- Inventory and merchandising systems
- Ecommerce analytics and reporting
This role ensures established goals related to sales, production, customer service, safety, payroll, and expense control are met through consistent execution of production standards, marketplace requirements, and adherence to Goodwill Southern California policies and values.
Essential Duties & Responsibilities Production Operations & Quality Control Maintain expert-level knowledge of assigned production workflows and provide guidance on production standards and best practices.
Perform routine quality audits to ensure merchandise accuracy and compliance with established production standards.
Perform daily Production Associate duties as needed to support workflow continuity and operational effectiveness.
Support the e-Commerce Production Supervisor with process updates, ensuring changes are implemented accurately and on schedule.
Team Leadership & Operational Oversight Provide day-to-day operational oversight of Category Leads and Associates to ensure work is completed accurately, safely, and on schedule.
Assign work, monitor workflow, and follow up to ensure operational expectations and coverage requirements are met.
Observe Category Lead and Associate performance and provide real-time guidance and coaching to support operational effectiveness.
Communicate performance observations, attendance issues, and operational concerns to the Supervisor or Management team as appropriate This job supervises the functional and operational work of 2
- 5 staff.
Marketplace, Customer & Systems Support Perform seller-side functions of assigned e-commerce sales channels in accordance with marketplace standards and policies.
Ensure marketplace standards and policies are consistently followed during production activities.
Respond to customer inquiries and resolve concerns in a timely and professional manner.
Inventory, Equipment & Material Handling Ensure inventory management systems are used accurately to support production tracking and merchandise flow.
Reports supply ordering needs to Supervisor to support uninterrupted operations.
Support the upkeep of production equipment, tools, and work areas to ensure safe and efficient operations.
Scheduling, Coverage & Coordination Utilize scheduled Leads and Associates to meet assigned department goals and objectives.
Partner with the Supervisor and Management team to support employee relations conversations as needed.
Safety, Compliance & Risk Awareness Promote a Safety-First culture by modeling safe work practices and reinforcing established safety procedures.
Monitor work areas for potential hazards and promptly eport unsafe conditions, incidents, or concerns.
Ensure proper use of equipment, PPE, and safe material-handling techniques, including lifting practices.
Maintain clean, organized, and hazard-free workspaces and support completion of required safety training.
Education & Experience 1-2 years of supervisory experience.
1-2 years of e-commerce experience.
High school diploma or general education degree (GED) preferred.
Shift flexibility and overtime when needed.
Ability to handle confidential information.
Ability to work with minimal supervision.
Punctual and dependable attendance.
Free from alcohol and drug abuse.
Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.
Must have basic experience computer programs in a Windows environment, including Word, Excel and E-mail Pre-Employment Testing Drug Screen 8-Panel Background Check Employment Verification
This role ensures established goals related to sales, production, customer service, safety, payroll, and expense control are met through consistent execution of production standards, marketplace requirements, and adherence to Goodwill Southern California policies and values.
Essential Duties & Responsibilities Production Operations & Quality Control Maintains working knowledge of assigned category level e-Commerce production workflow and advise Associates on production standards and best practices.
Perform routine quality audits to ensure merchandise accuracy and adherence to established standards.
Perform daily Production Associate duties as needed to support production flow and operational continuity.
Team Leadership & Performance Management Provide day-to-day operational oversight of Associates in assigned category to ensure production tasks are completed accurately, safely, and on schedule.
Assign work, monitor workflow, and follow up to ensure established production standards and expectations are met.
Observe Associate performance and provide real-time guidance and coaching to support operational effectiveness.
Communicate performance observations, attendance concerns, and operational issues to the Supervisor or Management team as appropriate.
Supervise the functional and operational work of 5-10 staff.
Customer & Marketplace Support Perform seller-side functions of assigned e-commerce sales channels in accordance with marketplace policies and standards.
Ensure marketplace standards and policies are consistently followed during production activities.
Under the guidance of the Department Lead, respond to customer inquiries and resolve concerns in a timely and professional manner.
Inventory, Equipment & Material Handling Under the guidance of the Department Lead, ensures inventory management systems accurately support production tracking and merchandise flow.
Load and unload trucks and assist with material handling as required.
Support the maintenance of production equipment, tools, and workspaces to ensure safe and efficient operations.
Safety, Compliance & Risk Awareness Promote a Safety-First culture by modeling safe work practices and reinforcing established safety procedures.
Monitor work areas for potential hazards and promptly report safety concerns, incidents, or unsafe conditions.
Ensure proper use of equipment, PPE, and safe material-handling techniques, including lifting practices.
Maintain clean, organized, and hazard-free workspaces and support completion of required safety training.
Education & Experience 1 year of supervisory experience.
1 year of e-commerce experience.
High school diploma or general education degree (GED) preferred.
Shift flexibility and overtime when needed.
Ability to handle confidential information.
Ability to work with minimal supervision.
Punctual and dependable attendance.
Free from alcohol and drug abuse.
Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.
Must have basic experience computer programs in a Windows environment, including Word, Excel and E-mail Pre-Employment Testing Drug Screen 8 Panel Background Check Employment Verification
This role is essential in bridging the gap between creative development and market execution.
You will assist in the end-to-end development of digital content supporting global product launches, brand animations, evergreen campaigns, dedicated site-specific content, and SEO content.
The ideal candidate is a detail-oriented project manager who thrives in a fast-paced environment and possesses a deep understanding of the digital asset lifecycle—from initial briefing and photoshoot logistics to final SEO optimization and platform upload.
Reports to the Global E-Commerce Content + SEO Manager.
Qualifications: • Experience: 1–3 years of experience in digital content coordination, creative briefing, or e-commerce project management.
• Education: Bachelor’s degree required.
• Technical Skills: Proficiency in Microsoft Office (Excel, PowerPoint).
• Experience with project management tools (Wrike, Figma), DAM systems (OPERA), or CMS platforms is a strong plus.
Who We Are
o5 group is an industry leader in global fashion & apparel design with 40+ years of success across wholesale, e-comm, and marketplace. We are privately held, HQ in NYC with brand offices in CA – a dynamic portfolio of global brands committed to operational excellence in design, product development, production, sourcing, distribution & logistics. With category expertise in full-collection menswear, womenswear, childrenswear, infant toddler; we specialize in denim, outerwear, activewear, loungewear/sleepwear, trusted by top retailers.
About the Role
The Senior Manager of eCommerce, Dickies is responsible for leading, executing, and communicating the strategic vision for Dickies’ digital business. Reporting to the Senior Director of eCommerce (Dickies, Billabong, Quiksilver), this role owns in-season go-to-market execution while partnering cross-functionally to optimize conversion, revenue, and overall site performance.
This is a highly collaborative, hands-on leadership role for a self-starter who thrives in a fast-paced digital environment and brings a strong point of view on consumer experience, site merchandising, and brand storytelling.
How You’ll Contribute
• Drive the overall site experience, owning site merchandising strategy to optimize revenue, conversion rate, average order value, units per transaction, and customer engagement through both curated and automated merchandising.
• Serve as a key cross-functional partner to Brand, Creative, Buying, Planning, and Marketing.
• Own financial performance of , including accountability for KPIs across CVR, AOV, and UPT.
• Partner on in-season GTM activations and calendars, managing product launch execution and promotions.
• Lead content planning and management of themes within Shopify.
• Own site calendars and weekly, monthly, and quarterly updates to drive sales goals.
• Own the end-to-end product launch process for the site.
• Partner on product lifecycle from launch through markdown and clearance.
• Oversee promotional activations and on-site execution.
• Deliver weekly, monthly, and seasonal reporting.
• Identify and execute site enhancements to improve conversion.
• Support marketplace initiatives as needed.
• Lead, coach, and manage direct reports.
What You Bring to the Team
• 8+ years of eCommerce, digital merchandising, and site performance ownership.
• 3+ years of people management experience.
• Strong background in eCommerce and DTC business management.
• Highly organized with the ability to manage multiple priorities.
• Strong analytical and communication skills.
• Advanced Excel proficiency.
• Experience with Shopify, ERP systems, PM tools, and analytics platforms.
• Strong understanding of apparel, fashion, and/or action sports markets.
Why Join o5 group
• Medical, Dental, and Vision benefits.
• 401(k) and company-paid life insurance.
• Paid Time Off (PTO) and company holidays.
• Commuter benefits.
• Hybrid/flexible schedule.
• Family-oriented culture.
• Commitment to responsibility and sustainability.
Job Title: Ecommerce Manager – Walmart & Amazon Canada (SWISSGEAR)
No Agencies or contractors — this is a full-time, in-house role.
Location: Pompano Beach, FL
Reports To: Vice President of eCommerce
Salary Range: $70,000-$90,000 + Bonus
About Us
Group III International is the exclusive North American licensee for SWISSGEAR and WENGER, designing and distributing trusted travel gear across major retail and digital marketplaces. Our eCommerce team owns the performance, profitability, and digital shelf execution of our brands across Walmart, Amazon, and other strategic partners.
About the Role
This role is the digital owner of assigned marketplace channels, with primary responsibility for Walmart (1P and 3P/WFS) and Amazon Vendor Central Canada. You will own how products are assorted, priced, merchandised, and scaled, with clear accountability for revenue growth, inventory health, and profitability.
This is not a logistics or order-entry role. Success requires a strong analytical and commercial mindset, with a clear understanding of how program selection, fees, funding, and pricing decisions directly impact margin. As the business evolves, this role may take on additional marketplace accounts.
Key Responsibilities
Marketplace Business Ownership
- Own day-to-day performance and growth strategy for Walmart and Amazon Canada marketplaces
- Drive revenue, conversion, and digital shelf visibility across priority SKUs
- Build strong merchant and platform relationships to support promotional and growth initiatives
Assortment, Pricing & Margin Management
- Own marketplace assortment planning, determining which SKUs to list, scale, suppress, or exit
- Make pricing and program decisions (1P vs 3P/WFS, DI vs Domestic) with full awareness of fees, allowances, and margin impact
- Evaluate SKU-level contribution margin to balance growth and profitability
Inventory Forecasting & Operational Readiness
- Forecast demand and manage weeks-on-hand targets across large SKU assortments
- Partner with supply chain teams to align inventory flow with sales and promotional plans
- Proactively resolve OTIF issues, chargebacks, shortages, suppressions, and compliance risks
Digital Merchandising & Content Execution
- Own PDP quality, listings, imagery, copy, A+ content, and brand shop execution
- Ensure accuracy, compliance, and conversion optimization across marketplaces
- Partner with Creative and Product teams to elevate digital shelf execution
Data Analysis & Reporting
- Analyze SKU-level performance, sell-through, inventory efficiency, and margin
- Build and maintain Excel-based models to support forecasting, pricing, and assortment decisions
- Deliver weekly and monthly performance recaps with clear insights and action plans
Retail Media & Cross-Functional Collaboration
- Partner with internal paid media teams to align retail media investment with priority SKUs
- Support promotional calendars through pricing strategy and merchandising readiness
- Surface marketplace insights to inform future product and assortment planning
What Success Looks Like
- Profitable revenue growth across Walmart and Amazon Canada
- Healthy inventory turns and reduced aged inventory
- Strong digital shelf execution across priority assortments
- Clear ownership and accountability for marketplace performance
About You
- 3+ years owning sales performance for one or more major eCommerce marketplaces
- Hands-on experience with Walmart Retail Link, Supplier Center, Item 360, and WFS
- Experience with Amazon Vendor Central (US or Canada)
- Strong understanding of marketplace fees, funding, and margin drivers
- Advanced Excel proficiency required (pivot tables, VLOOKUP, XLOOKUP, forecasting models, IFERROR)
- Analytical, commercially minded, and comfortable making data-driven trade-offs
- Highly organized with strong attention to detail
Important Clarifier
This role is intended for candidates who have owned a marketplace channel or category end-to-end and are comfortable making decisions that directly impact assortment, pricing, revenue, and profitability. This is not a warehouse or logistics-focused position.
Company Overview
At Group III International, you will be part of a high-growth business pushing category innovation and premium brand presence across key retail and digital channels. Our culture values curiosity, fresh ideas, data-driven insights, and strong cross-functional teamwork. Your contributions will directly shape SwissGear and Wenger’s success across the digital landscape.
Senior eCommerce Manager - Full Time Hybrid - San Fernando, CA.
This is an opportunity to join an exciting Women's fashion brand in a huge growth period. Around 95% of the $10Million+ revenue comes through eCommerce already and as they continue to scale they are looking for someone to take ownership of the Shopify store, improve conversion rate and improve cart abandonment.
This is a hands-on role at the intersection of marketing, operations, and customer experience, translating business goals into a polished, efficient ecommerce experience. The role would operate in a hybrid nature, 3 times a week onsite and 2 days from home.
Responsibilities
- Own daily Shopify site performance
- Improve conversion rate, AOV, and funnel efficiency
- Manage collection structure, product ordering, merchandising logic, seasonal priorities
- Monitor funnel drop-off and checkout performance
- Optimize homepage, collections, PDPs, cart, and checkout
- Evaluate and implement tools to improve performance or efficiency
- Ensure site speed, stability, and reliability
Requirements
- 3+ years ecommerce or DTC experience (fashion/apparel preferred)
- Strong hands-on Shopify experience
- Proven ability to improve conversion and funnel performance
Benefits
-Health, Dental, Vision
-401k
-PTO
-Bonus scheme
-Plus many more
Role Overview
The Director, E-Commerce & Amazon Marketplace owns revenue, merchandising performance, and demand execution across TYR’s DTC (Shopify Plus) and Amazon Marketplace businesses globally, including responsibility for TYR’s EU digital commerce sites.
This is a senior operating role accountable for translating product, category, and brand strategy into measurable commercial results across owned and marketplace channels in the U.S. and Europe. The role blends category-led merchandising, Amazon P&L ownership, international e-commerce leadership, lifecycle demand execution, and platform-level technical fluency, with a strong mandate to leverage Shopify Plus, Amazon Vendor/Seller Central, advanced attribution, CRM, and AI-enabled technologies to drive scale, efficiency, and profitability across regions.
Core Operating Framework
Merchandising is the Engine: Product accuracy, hierarchy, availability, and lifecycle discipline drive conversion, AOV, sell-through, and margin across regions.
Demand Execution is the Accelerator: Attribution clarity, lifecycle orchestration, and execution rigor scale revenue efficiently across markets.
Technology is the Multiplier: Platform leverage, automation, clean data, and AI-driven insight accelerate speed, precision, and learning globally.
People are the Force Multiplier: Clear ownership, execution rigor, and cross-functional alignment determine outcomes across regions and teams.
Key Responsibilities
1. Commercial Ownership & Revenue Leadership
- Own top-line revenue and contribution margin across TYR DTC (Shopify Plus), Amazon Marketplace, and EU digital commerce sites.
- Set and manage monthly, quarterly, and annual revenue plans by region and channel, including pacing, promotional impact, FX considerations, and inventory constraints.
- Drive sustained improvement across CR, AOV, UPT, RPV, full-price sell-through, and gross margin across U.S. and EU markets.
- Partner with Finance on forecasting, scenario planning, and inventory exposure by category, channel, and region.
2. Merchandising as the Engine (Director-Level Scope)
- Define, own, and continuously evolve TYR’s digital merchandising strategy across all core categories, channels, and regions.
- Own Shopify Plus theme architecture and merchandising execution for both U.S. and EU sites, including homepage systems, PLP/PDP layouts, launch frameworks, and reusable modules.
- Demonstrate deep hands-on knowledge of Shopify merchandising tools: metaobjects, metafields, automated collections, tagging, rules-based merchandising, and manual overrides.
- Own taxonomy, category architecture, product hierarchy, hero logic, and visual priority across DTC (U.S. & EU) and Amazon.
- Ensure regional relevance in merchandising while maintaining global brand and category consistency.
- Lead seasonal drops, capsules, and launches with clear entry points, storytelling hierarchy, and conversion paths adapted by region.
- Own performance of homepage, PLP, PDP, campaign landers, and Amazon detail pages (titles, bullets, imagery, A+ content, Brand Store).
- Operate a rigorous merchandising performance scorecard including CR, AOV, newness vs carryover, size-level availability, markdown cadence, recovery, and GMROI by region.
- Enforce lifecycle discipline from launch → scale → sustain → exit, dynamically adjusting placement, storytelling, and promotional pressure by market.
3. Amazon Marketplace Leadership (Global)
- Own Amazon Marketplace strategy, execution, and P&L across North America and Europe.
- Accountable for Amazon revenue, contribution margin, catalog health, pricing, promotions, and Buy Box performance by marketplace.
- Lead Amazon merchandising excellence including PDP optimization, search discoverability, ratings and reviews, and Brand Store execution.
- Oversee Amazon advertising (Sponsored Products, Sponsored Brands, DSP where applicable) with strict incrementality and margin discipline.
- Partner with Operations and Supply Chain on forecasting, inbound flow, availability, and region-specific inventory risk.
4. Demand, CRM & Attribution Ownership
- Own lifecycle demand execution across paid performance channels, CRM (email, SMS, personalization), and onsite campaign execution for U.S. and EU sites.
- Ensure attribution clarity using Northbeam as the primary multi-touch attribution platform across regions.
- Own Klaviyo strategy across segmentation, automation, lifecycle journeys, and revenue contribution globally.
- Translate attribution insights into regional budget allocation, channel prioritization, and onsite optimization.
5. Platform Leadership: Shopify Plus, Amazon & CRM
- Own platform strategy across Shopify Plus (U.S. & EU) and Amazon, ensuring scalability, localization readiness, execution speed, and data integrity.
- Oversee regional site requirements including language, currency, tax, duty, and compliance considerations in partnership with Finance and Operations.
- Partner with Technology and agencies to prioritize enhancements, reduce technical debt, and enable advanced merchandising and personalization globally.
- Ensure CRM is fully integrated with merchandising, lifecycle execution, and commercial priorities across regions.
6. Emerging Technology & AI Enablement
- Maintain strong awareness of emerging technologies including AI-driven personalization, merchandising optimization, and predictive analytics with applicability across regions.
- Evaluate and operationalize tools that improve conversion, efficiency, and speed-to-insight globally.
- Ensure technology adoption is commercially justified, measurable, and scalable across markets.
7. Inventory, Planning & Lifecycle Alignment
- Partner with Planning & Allocation to align buy depth, flow, and replenishment to digital demand signals across U.S. and EU markets.
- Manage in-season risk through merchandising prioritization, promotional levers, and assortment optimization by region.
- Drive disciplined markdown strategies that protect margin while clearing exposure, accounting for regional seasonality and market dynamics.
- Monitor inventory productivity through turns, weeks of supply, and GMROI by region.
8. Team Leadership & Operating Rhythm
- Lead E-Commerce, Merchandising, CRM, and Amazon teams with clear roles, KPIs, and accountability across regions.
- Establish weekly, monthly, and quarterly operating cadences including regional scorecards, launch readiness, and post-mortems.
- Serve as the primary cross-functional partner to Product, Creative, Operations, Technology, Finance, and EU stakeholders.
- Hold teams accountable for execution accuracy, timelines, and results globally.
Key Metrics of Success
- Revenue vs Plan by channel and region (U.S. & EU)
- Conversion Rate (CR) & Revenue per Visitor (RPV) by market
- Average Order Value (AOV) & Units per Transaction (UPT)
- Amazon Contribution Margin & Advertising Efficiency by marketplace
- Full-Price Sell-Through & Gross Margin
- Inventory Turns, GMROI, and Markdown Efficiency by region
- CRM Revenue Contribution & Retention Rate
- Speed-to-Insight & Execution Accuracy
Qualifications
- 7–10+ years of progressive leadership experience in DTC e-commerce and Amazon Marketplace management, including international markets.
- Demonstrated experience owning and scaling EU or international Shopify sites.
- Deep, hands-on experience with Shopify Plus and Amazon Vendor/Seller Central.
- Proven ownership of Northbeam attribution and Klaviyo CRM with demonstrated revenue impact.
- Experience scaling Amazon as a meaningful revenue and profit channel without eroding brand or DTC economics.
- Strong financial acumen with comfort operating close to the P&L, including regional forecasting and FX considerations.
- Experience leading cross-functional and geographically distributed teams.
Ideal Leadership Profile
This role is for a commercially obsessed, analytically rigorous, and technologically fluent global operator who understands that Amazon, DTC, international execution, data, and AI-driven insight are inseparable growth engines. They balance global brand consistency with local market execution, lead teams with clarity and urgency, and continuously evolve the business through tools and processes that deliver measurable growth, efficiency, and scale.
