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Immediate need for a talented Financial Analyst. This is a 06+ months contract opportunity with long-term potential and is in Mountain View, CA(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-08485
Pay Rate: $60 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Responsible for analyzing financial performance by collecting, monitoring, and evaluating operational and financial data to support informed decision-making.
- The role involves determining operational costs, comparing actual results against budgets and forecasts, and identifying variances and trends.
- Provides insights and recommendations to improve financial performance and operational efficiency.
- Key responsibilities include reconciling transactions, maintaining financial databases, ensuring data accuracy, and supporting productivity through automation of accounting processes.
- The role also involves developing financial reports, guiding cost analysis practices, and maintaining confidentiality of financial information.
Key Requirements and Technology Experience:
- Key Skills; Financial Analysis & Reporting
- Cost Analysis and Budget Monitoring
- Forecasting and Variance Analysis
- Financial Data Management and Reconciliation
- Trend Analysis and Business Insights
- Process Improvement and Financial Automation
- Financial Systems and Database Management
- Policy and Procedure Compliance
- Data Interpretation and Decision Support
- Confidential Financial Information Management
- Requires a degree or equivalent experience in Finance, Accounting, Business Administration, or a related field.
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
About Us:
AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options.
Job Overview:
Azazie’s Design team is the driving force behind our brand’s commitment to beautiful, authentic designs with quality materials and construction. We are seeking an entry level Associate Designer to join our growing design team! This position reports directly to Azazie’s Lead Designer and will be a key voice in assisting the creative process.
Please note: We are seeking talent in LA, NYC & UK
Responsibilities and Duties:
- Work alongside Azazie design team during the development stage.
- Research market trends/inspirations/ new colors
- Sketch initial concepts/flats (digital or illustrator)
- Create and submit tech-packs (with detailed instruction) for bridal, bridesmaids, and other categories.
- Correspond with factory throughout development (update sketches/provide corrective instruction)
- Manage development charts and monthly line sheets (Writing product descriptions/ web info/organize styles submitted per monthly development).
- Maintain a deep understanding of Azazie products (major categories ,as well as supportive categories).
- Aid with fabric/ lab dip approvals. Swatch the local market for inspiration.
- Collaborate with internal design and interdepartmental Azazie teams
- Organize shipments of samples
- Maintain organization of fabric, lace, and color library.
- Document monthly audit style reports and create presentations to target findings.
- Attend line review meetings with the Design Team to review products from the sample room and vendors.
- Assist with all product related projects
- Travel to the overseas sample room/factories for development and execution as needed
Qualifications:
- Degree in Fashion Design
- Two years of relevant experience designing dresses, preferably eveningwear and/or formalwear
- Must present an online portfolio of design work, showcasing your proven track record of
- successfully launching products from concept to launch, detailing your role in each.
- An acute eye for style, color, fabrication and construction
- Experience with Adobe Creative Cloud programs.
- Experience with Microsoft Office; Excel
- Strong communication skills (email and personal)
- A strong desire for adventure & curiosity
- Ability to adapt and work in a fast-paced, structured environment
- Desire to learn & hunger for more
Benefits:
- 100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period
- Paid vacation days and sick leave
- Paid Holidays + Floating Holidays
- 401k
- Free snacks and drinks in office
- Employee discount
- Company engagement events
Physical Requirements:
While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance and color vision.
Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Koltiska Distillery Inc – Under new ownership as of 2026
Sheridan, Wyoming – Job Onsite
Position OverviewThe Head Distiller / Director of Operations will be responsible for leading all distillation, production, and operational functions of the distillery. This includes recipe development, production planning, quality control, barrel management, regulatory compliance, and operational efficiency.
This role will partner closely with ownership to build and scale Koltiska Distillery into a premier spirits business rooted in the heritage and landscape of Sheridan and the Bighorn Mountains.
The ideal candidate combines technical distillation expertise with strong operational leadership—someone who can craft exceptional spirits while also designing systems and processes that support growth in production, distribution, and hospitality.
Key Responsibilities· Lead all distillation and production operations including mashing, fermentation, distillation, aging, and bottling
· Develop and refine recipes for whiskey, bourbon, rye, and other craft spirits
· Oversee quality control processes to ensure consistency and excellence in all products
· Manage production scheduling and capacity planning
· Design and implement standard operating procedures across the distillery
· Monitor yields, fermentation performance, and production efficiency
· Oversee barrel management including filling, storage, aging, and inventory tracking
· Source and manage relationships with grain suppliers, cooperages, and other production vendors
· Ensure compliance with all federal and state regulations including reporting to the Alcohol and Tobacco Tax and Trade Bureau
· Manage production records, batch tracking, and compliance documentation
· Work closely with leadership on product development, brand strategy, and portfolio expansion
· Support the tasting room and hospitality teams with product knowledge and training
· Collaborate with marketing and sales teams on new releases and product storytelling
· Assist in equipment planning, distillery layout optimization, and facility expansion
· Build and lead the production team as the distillery grows
Qualifications· Bachelor’s degree in Chemistry, Food Science, Fermentation Science, Engineering, or related field preferred but not required
· 5–10+ years of distilling, brewing, fermentation, or beverage production experience
· Experience in craft distilling strongly preferred
· Deep knowledge of fermentation science, distillation techniques, and spirit maturation
· Strong understanding of TTB regulations and compliance requirements
· Experience managing production operations and teams
· Strong mechanical aptitude and familiarity with distillation equipment
· Excellent problem-solving and organizational skills
· Passion for craft spirits and innovation
· Ability to thrive in an entrepreneurial and fast-growing environment
What We Offer· Competitive salary and performance incentives
· Relocation assistance
· Creative freedom in product development
· Collaborative, entrepreneurial work environment
· Beautiful location with unmatched outdoor recreation in the Bighorn Mountains
· Health benefits
Join Our TeamIf you are a passionate distiller and operational leader who enjoys building exceptional spirits, creating efficient production systems, and helping grow a distinctive brand, we invite you to apply and help shape the future of Koltiska Distillery Inc.
Immediate need for a talented Risk Analyst. This is a 12+months contract opportunity with long-term potential and is located in Atlanta, GA(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-07770
Pay Range: $30 - $31/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Investigative Resolution: Manage 50+ complex inbound inquiries daily, performing deep-dive investigations into merchant accounts to resolve fraud alerts and financial discrepancies.
- Risk Mitigation & Decisioning: Analyze customer information, financial patterns, and transaction data to identify fraud and risk patterns and trends.
- High-Stakes De-escalation: Serve as a calm, empathetic voice for merchants facing stressful financial holds, turning difficult conversations into professional, resolution-based experiences.
- Strategic Documentation: Maintain meticulous records of investigations and actions taken, ensuring all steps meet internal Standard Operating Procedures (SOPs).
- Continuous Improvement: Collaborate with cross-functional teams to report new fraud trends and suggest optimizations for our risk detection tools.
- This role will be a collections focused role vs. the fraud focus for the last contact center class.
- Supporting customers and making payment arrangements, payment plans, adjusting payment types, etc.
- Chargeback experience is a plus.
- Work shifts: between 8am-8pm ET - (SAT-WED) or (MON-FRI) or (SUN-THU)
Key Requirements and Technology Experience:
- 2+ years of experience in a call center setting, focused on areas such as financial risk management, fraud prevention, payments/merchant service processing, banking operations, or fintech.
- Strong commitment to customer service and customer empathy.
- Demonstrated efficiency and a strong work ethic when handling inbound phone queues.
- Excellent prioritization skills to meet Service Level Agreements (SLAs) and performance metrics.
- Exceptional analytical and critical thinking abilities, with a keen eye for detail.
- Strong organizational skills, capable of managing multiple tasks simultaneously.
- High integrity and ethical standards in all work performance.
- Effective collaboration and teamwork skills.
- Eagerness to learn and adapt to new technologies and processes.
- Ability to efficiently navigate multiple systems and tools while assisting merchants in real-time.
- Proficiency with G-Suite and other relevant software applications-Experience with Salesforce, LexisNexis, or specialized Fraud platforms.
- Education: A bachelor’s degree in finance, Accounting, Criminal Justice, or Risk Management is highly preferred.
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Universal Logistics Holdings, Inc. is seeking experienced Operations Supervisor candidates for our Madison, WI location.
Shifts:
1st, 5am-2pm
2nd, 1pm-10pm
3rd, 9pm-6am
Universal Logistics Holdings, Inc. (ULH), is a leading transportation and third-party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. Universal's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings.
The ideal candidate should possess the following:
· Bachelor’s or Associate’s degree preferred
· Effective oral and written communication skills
· Strong computer skills, including knowledge of Microsoft Office
· Problem solving and analytical skills, as well as a strong attention to detail
· Strong work ethic, ability to multitask
· A competitive and career-oriented mindset
· 0-5 years supervisory or management experience in a warehousing, distribution or transportation environment
Responsibilities will include but not be limited to:
· Management of inventory and material flow
· Quality and safety compliance management involving company policies and procedures
· Interacting with the customer on a daily basis, and ensuring customer satisfaction
· Various reports related to production, quality, safety, timeliness, staffing, maintenance, and discrepancies
· Act as a liaison between the company and customers forming and maintaining positive relationships
· Other tasks delegated by the customer and/or General Manager
We offer a competitive base salary and benefits package including major medical, dental, 401K, and vacation in addition to offering upward mobility within the company. If you are an energetic, self-motivated individual with the drive to become part of a growing organization, do not hesitate, respond today!
Assistant Project Manager – Mechanical Contracting
Melrose Park, IL (On-site)
$80,000 – $125,000/year (based on experience)
Full-Time | Monday – Friday, 7:00 AM – 3:30 PM (with flexibility as needed)
About Demco, Inc.
Since 1985, Demco, Inc. has been a trusted name in commercial mechanical contracting across Chicagoland. We specialize in HVAC, sheet metal, design-build projects, and custom metal fabrication. Our reputation is built on craftsmanship, integrity, and long-term client partnerships — and we’re growing.
Why Join Us?
At Demco, you’ll be more than a number — you’ll be part of a collaborative team that values hard work, problem-solving, and career growth. We offer weekly pay, comprehensive benefits, and long-term advancement opportunities in a company that invests in your future.
The Role
We’re seeking a hands-on Assistant Project Manager to support our commercial projects from start to finish. This role blends office and field work, offering exposure to every phase of the project lifecycle. Whether you’ve managed projects before or bring strong trade knowledge and want to grow into project management, we want to hear from you.
What You’ll Do
- Assist in preparing accurate bids, budgets, and schedules
- Review blueprints, specifications, and bid requests
- Source and negotiate with suppliers and subcontractors
- Monitor on-site work for quality, safety, and code compliance
- Track project progress, budgets, and deliverables; provide updates
- Manage project documentation (submittals, purchase orders, change orders, etc.)
- Oversee labor and subcontractor efficiency
- Build and maintain strong client relationships
- Take ownership and pride in successful project delivery
What We’re Looking For
- Solid understanding of mechanical contracting, HVAC, or sheet metal
- Ability to read blueprints and interpret construction documents
- Proficiency in Microsoft Office and QuickBooks Online (BuildingConnected & Bluebeam are a plus)
- Strong organizational skills with the ability to juggle multiple priorities
- Knowledge of building codes, safety standards, and compliance
- Positive, proactive attitude with willingness to work both in-office and on-site
Perks & Benefits
- Weekly Pay (no waiting for bi-weekly checks)
- Health, Dental, Vision & Life Insurance
- 401(k) with Company Match
- Paid Time Off + Holidays
- Paid Jury Duty & Bereavement Leave
- Supportive team culture + career advancement opportunities
Ready to Build Your Future?
Apply today by submitting your resume and cover letter to . We look forward to connecting with you!
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Melrose Park, IL 60164 (Preferred)
Ability to Relocate:
- Melrose Park, IL 60164: Relocate before starting work (Preferred)
Work Location: In person
Company Description
SWEET RAIN APPAREL, INC. is an established apparel and fashion company located in Vernon, California, United States. The company is positioned at the heart of the fashion industry and is dedicated to delivering trendy and high-quality clothing. With a focus on style and innovation, SWEET RAIN APPAREL, INC. prides itself on creating fashionable pieces for diverse clientele. The company is committed to fostering creativity and opportunity in the fashion world.
This is a full-time, on-site role for a Fashion Sale Merchandising Assistant/Associate located in Vernon, CA. The candidate will assist in executing sales and merchandising strategies and provide exceptional customer service to ensure client satisfaction. Responsibilities also include collaborating with the sales team, preparing sales materials, maintaining client relationships, and contributing to the overall growth of the company's brand presence.
- Relationship Management: Manage and grow a portfolio of wholesale accounts, ensuring exceptional service and consistent re-orders.
- Director Support: Work closely with the Sales Director on high-priority tasks, including Purchase Order (PO) entries and account maintenance.
- Market Preparation: Lead the charge in meeting prep, ensuring line sheets, samples, and digital assets are ready for buyer presentations.
- Trend Insight: Contribute to "upfront" trend direction—keeping a pulse on the market to help inform our future collections.
- Showroom Excellence: Maintain a pristine showroom environment and represent the brand during market weeks and trade shows.
- Education: A degree in Fashion Merchandising, Fashion Design, or Business is required.
- Experience: 1–3 years of experience in retail or wholesale (previous experience in a showroom or corporate fashion environment is a major plus).
- Analytical Skill: Comfortable with data entry and PO management; you have a high attention to detail and don't let small errors slip through.
- Style Intuition: A genuine passion for the women’s apparel market and an ability to articulate upcoming trends.
- Communication: Polished verbal and written skills for professional correspondence with major retailers.
Immediate need for a talented Penetration Tester. This is a 09+ Months Contract opportunity with long-term potential and is located in Johns Creek, GA (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-08601
Pay Range: $35 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Conduct penetration testing on web applications, APIs, mobile applications, and Active Directory.
- Identify and report vulnerabilities using industry-standard tools and methodologies.
- Collaborate with the development and IT teams to remediate security issues.
- Utilize tools such as Burp Suite, OWASP ZAP, Bloodhound, and Postman for testing.
- Document findings in detailed reports and provide actionable recommendations.
- Stay updated on the latest cybersecurity threats and testing techniques.
Key Requirements and Technology Experience:
- Must have skills: - Web Application Security, Penetration Testing Tools, Vulnerability Assessment
- Basic knowledge of penetration testing methodologies and tools.
- Familiarity with web application security concepts (OWASP Top 10).
- Experience with mobile application testing tools (e.g., MobSF, Frida).
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
Our client is a leading Retail Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Immediate need for a talented Cybersecurity Analyst. This is a 02+ Months contract opportunity with long-term potential and is located in Raleigh NC USA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-08113
Pay Range: $63 - $65/hr . Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Serves as a member of the offensive security coordination team, ensuring smooth operation of the team’s agile processes, OffSec exercises, and ensures pentest occur on schedule
- Create and distribute comprehensive meeting minutes to include action plans for offensive security related meetings.
- Speak at established routines (up to 150 people,) proving updates and insights on ongoing penetration testing activities.
- Run office hours to address queries and concerns from various stakeholders.
- Coordinate test issues, working closely with technical teams to resolve any problems that arise during testing.
- Perform data entry for identified vulnerabilities, ensuring complete, accurate, and timely (CAT) documentation.
- Assist with metrics compilation and reporting to track the team’s performance and progress.
- Meet with application teams to discuss vulnerabilities, facilitating clear communication between security and development teams.
- Create and maintain all documentation (e.g. standards, policies, procedures) necessary for compliance and application of application security controls and tool selection.
- Provide critical support for cybersecurity technology infrastructure issues to internal clients, exercising judgement on when to escalate to senior resources.
- Monitor cybersecurity systems using enterprise class monitoring systems, proactively identify potential issues, and exercise appropriate responses to events.
- Occasional on call time, with nights or weekends < 10%
- Analyze basic information and makes decisions within guidelines or standard practices to solve problems.
- Contributes to projects by completing assigned tasks.
Key Requirements and Technology Experience:
- Key skills: [ Penetration Testing, Vulnerability Management, Application Security]
- The ideal candidate is an exceptional communicator who thrives in collaborative environments and remains effective during moments of conflict or high pressure.
- They bring strong public‐speaking abilities, enabling them to clearly articulate technical findings to both technical and non‐technical audiences.
- This individual demonstrates a deep passion for automation, learning penetration testing methodologies and continuously invests in their professional growth through self‐funded projects and a technical portfolio.
- They are committed to ethical security practices, skilled in translating complex concepts into actionable insights, and motivated to contribute meaningfully to a process driven and dynamic cybersecurity team
- Candidates with additional experience in project management, business acumen, or leading technical initiatives will be strongly valued.
- Preferred qualifications include penetration testing certifications such as OSCP, eJPT, PNPT, or similar industry‐recognized credentials.
- A broader technical background—such as programming, server administration, containerization technologies, API security testing, thick‐client assessment, mainframe environments, or emerging AI systems—will further enhance success in this role.
- These skills help the candidate navigate diverse environments, collaborate across disciplines, and deliver deeper, more impactful security insights.
- Do you have a portfolio?
- What experience do you have playing on a team or collaborative video games?
- What is your community envolvement in the cybersecurity community?
Our client is a leading Banking Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
About Us:
AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options.
Job Summary:
Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels.
*Please note:
We are only recruiting local candidates at this time to accommodate an in person schedule. The employee will come into San Jose location 4 times a week.
Schedule:
- Monday - Friday, 7:30AM- 4:30PM
Responsibilities:
- Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours.
- Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us.
- Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns.
- Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively.
- Competency and initiative to meet and exceed the department metrics and individual performance goals.
- Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry.
Skills/Talents you have:
- Analytical, problem solver and critical thinker.
- Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy.
- Team player that is willing to take initiative to support customers, other agents and supervisors.
- Adaptability to thrive in a fast-paced ever changing work environment.
- Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers.
- Positive attitude with a desire to learn and share ideas in a collaborative work environment.
- Clear and concise communicator within customer interactions and across different departments.
- Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results.
- Excellent time management skills.
- Customer-focused with strong interpersonal and tech savvy skills.
Qualifications:
- Customer Service Experience: 1 year (Preferred)
- Fluency in English. Additional languages a bonus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application)
- Experience with AI Intercom, Slack or other CRM software is a plus.
- Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software.
- Excellent written and oral communication skills.
- Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs.
- Customer-focused and can demonstrate mastery of customer service skills.
- Ability to maneuver between multiple tasks.
Benefits:
- 100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period
- Paid vacation days and sick leave
- Paid Holidays + Floating Holidays
- 401k
- Free snacks and drinks in office
- Employee discount
- Company engagement events
- Monthly departmental CS appreciation lunches
Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision.
Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.