Deployed Jobs in Usa

Location: Lowell or Weston Office (Hybrid Tue, Wed, Thu from office)

Shift: Monday – Friday 8:00 AM – 5:00 PM EST (1 hr lunch)

Hours: 40 Hours a week. No overtime or weekend support expected.

Duration: 6 months initial contract. This is a contract-to-hire opportunity.

The D365 Technical Security Architect plays a critical role in designing, implementing, and governing security models across Microsoft Dynamics 365 Finance & Operations (D365 F&O). This position partners closely with business stakeholders, functional leads, and technical teams to ensure that user access is aligned with business processes, compliant with internal controls, and optimized for operational efficiency. The ideal candidate brings deep expertise in D365 security architecture, role-based access control (RBAC), Segregation of Duties (SoD), and security governance tools such as Fastpath.

Key Responsibilities

Requirements Gathering & Analysis

• Conduct structured requirements elicitation sessions with business users across Finance, Supply Chain, and Operations to understand access needs and process flows.
• Analyze functional processes in AR, AP, GL, and SCM to determine appropriate security design and persona-based access models.
• Translate business requirements into clear, actionable user stories and acceptance criteria within Azure DevOps.

Security Design & Architecture

• Design and maintain the D365 security model, including roles, duties, privileges, and permission sets aligned to business personas.
• Architect scalable and compliant Role based access control structures that support least-privilege access and internal control frameworks.
• Evaluate existing security configurations and recommend improvements to enhance compliance, performance, and usability.

Configuration & Implementation

• Build, configure, and deploy security roles, duties, and privileges within D365 F&O.
• Configure and maintain security settings in Fastpath, including SoD rule sets, monitoring, and remediation workflows.
• Run Segregation of Duties analyses and collaborate with business and audit teams to mitigate conflicts through design adjustments or compensating controls.

Testing, Validation & Troubleshooting

• Develop and execute test plans for security changes, including unit testing, integration testing, and user acceptance testing.
• Troubleshoot and resolve defects related to user access, security roles, and permission conflicts.
• Support go-live activities and post-deployment stabilization for security-related components.

Governance & Continuous Improvement

• Maintain documentation for security design, role definitions, and access governance processes.
• Provide guidance and training to functional teams on security best practices and role management.
• Monitor system updates and releases to assess impact on security configurations and ensure ongoing compliance.

Required Skills & Experience

• Strong hands-on experience with D365 Finance & Operations security architecture.
• Proven ability to design and implement roles, duties, and privileges for complex business environments.
• Experience writing user stories, acceptance criteria, and managing work items in Azure DevOps.
• Proficiency with Fastpath or similar access governance tools.
• Solid understanding of Segregation of Duties principles and risk mitigation strategies.
• Ability to analyze business processes across Finance and Supply Chain to determine appropriate access models.
• Strong troubleshooting skills related to user access and security configuration defects.
• Excellent communication skills and the ability to collaborate with both technical and non-technical stakeholders.

Preferred Qualifications

• Experience supporting large-scale D365 implementations or transformations.
• Familiarity with audit requirements, internal controls, and compliance frameworks (SOX, ITGC, etc.).
• Knowledge of Power Platform security, Azure AD, and broader Microsoft ecosystem integrations.
• Certifications such as Microsoft Dynamics 365 Finance Functional Consultant, Security Administrator Associate, or equivalent.

Wireless CCTV, LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. ( ).

The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:

• Rapid deployment pole cameras
• Mobile surveillance trailers
• Time lapse video services

The Company is looking for an experienced Customer Service / Sales Order Administration Supervisor who is looking for a challenging and diverse role in a small but fast-growing business environment. You will enjoy a “hands on” role focused on providing best in class customer service by building strong customer relationships while maximizing the value of WCCTV’s products and services.

Full-time position with work hours of Monday through Friday, 8:00 am to 5:00 pm and located onsite at our U.S. headquarters in Richardson, TX.

Customer Onboarding / Sales Order Administration

• Supervise Customer Success Representatives responsible for the onboarding and ongoing support of all new and existing customers.
• Serves as the primary point of coordination between customers and internal teams to ensure a smooth, efficient onboarding experience. Ensure orders are reviewed, validated, and processed within defined SLA timeframes while maintaining a high level of accuracy and consistency.
• Ensure internal staff are clearly communicating to customers the onboarding process, timelines, and next steps after placing an order ensuring that they have access to all required systems, documentation, and support resources.
• Coordinate closely with Service, Production, and Operations to confirm site details, order requirements, deployment readiness, and scheduling.
• Ensure staff members communicate order updates and/or changes to both internal teams and customers in a clear and timely manner.
• Ensure customers are followed up the next day following installation.
• Ensure accurate records, reporting, and visibility into onboarding status, account activity, and SLA performance within the ticketing system.
• Identify and resolve onboarding issues that could impact deployment timelines or customer satisfaction and serve as point of escalation as required.
• Monitor customer feedback and onboarding metrics, using data to continuously improve the onboarding experience.
• Support continuous improvement of onboarding processes, workflows, and documentation to improve efficiency and client experience.
• Implement and refine customer success tools and technologies to enhance efficiency and effectiveness.

Ongoing Customer Support

• Ensure that internal staff respond to all incoming calls and emails from customers and timely assistance is provided on their WCCTV surveillance equipment.
• Monitor ticket queue ensuring internal staff are initiating action on all tickets, monitor closure and ensures compliance for ticket resolution and response times meet established SLAs.
• Evaluate common areas/topics where customer questions arise and identify additional support and/or refresher training as needed.
• Analyze customer inquiry data to identify trends and insights, driving improvements in customer support processes and strategies.
• Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas & challenges. Advocates for customer needs internally, influencing product development and service offerings.

Supervisory Responsibilities:

• Effectively train, manage, and develop staff ensuring successful delivery of the customer success function, including agreed KPI’s.
• Responsible for the hiring, discipline and training of assigned staff in conjunction with Department Manager.
• Review time off requests and ensure adequate staff levels are in place at all times.
• Monitors staff performance ensuring all customer service level agreements (SLAs) are met or exceeded.
• Establish KPIs for staff, evaluate performance against KPIs and job responsibilities and conduct quarterly performance reviews. Takes remedial action as required if an individual’s performance does not meet the required standards.
• Conducts regular team meetings and 1-2-1s with direct report lines.
• Identify & implement improvements within the team to ensure efficiencies within all processes.

Education and Experience Requirements:

• High school degree or equivalent required; Associate degree in Business, Management or related discipline preferred.
• Minimum of four to six years of customer call center or customer facing help desk experience supporting technology related products required. Previous customer onboarding experience preferred.
• Two to three years of previous supervisory experience within a help desk, call center or related operation required.
• Previous experience working cross-functionally with Sales, Operations, Production advocating for customers.
• Proven track record of successfully developing and executing customer success strategies.
• A passion for helping customers succeed and a commitment to delivering exceptional service.
• Strong leadership and supervisory skills, with experience leading high-performing teams.
• Effective computer skills to include Microsoft Office, service ticketing systems, knowledge base, ERP and related computer software required. Experience with Zoho preferred.
• Experience developing, tracking and evaluating customer success performance metrics.
• Ability to multi-task, demonstrate initiative and focus on delivering high quality results leading to improved customer satisfaction.
• Strong problem-solving skills, analytical, and a proactive approach to addressing customer needs.
• Strong time management, organization and problem-solving skills required. Ability to work under pressure and with shifting priorities is a must.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and internal teams.

Compensation and Benefits:

• Competitive salary range of $60,000 to $63,000 per year depending upon experience.
• 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
• Company provided medical, dental, vision, FSA and life/AD&D insurance plans.
• 401k Plan with Company match of up to 4% and immediate vesting.

WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidate can expect to receive comprehensive training, coaching and support as well as opportunities for advancement.

WCCTV is an Equal Opportunity Employer.

Location: Database Engineer

Duration: 11-12 months

Location : Austin , TX ( 78759) Hybrid role - In office Mon, Wed, Thurs is a must. (No flexibility on these days)

Job Description:

The Cassandra Database Engineer is an expert across NOSQL database technologies, but specifically a specialist on Cassandra database administration.

For this position, NOSQL database expertise is mandatory with a primary focus on Cassandra databases, as well as expertise in Public Cloud technology (AWS and/or GCP).

For this mission, the engineer will primarily be responsible for database operational activities.

Essential Functions / Key Areas of Responsibility

The Database Engineer primary responsibility footprint:

· Database performance analysis and operations review for production database platforms

· Manage database operations activities including incident response, database alert resolution, and managing third party support engagement

· Deploy and maintain database monitoring solutions.

· Test and build database restore and recovery procedures

· Database platform deployment, installation, patching, change management, and third-party software upgrades.

· Responsible for database hardening procedure identification and deployment on public cloud, hosted, and on-premises platforms.

· Responsible for providing database expertise and operations support to the technical support teams and project delivery teams.

· Responsible for participating in database platform review, bench and tuning exercises, security evaluation, provide technical analysis and proactive recommendations for improvements and/or design changes for production platforms

Minimum Requirements: Skills, Experience & Education

· HS diploma with 8+ experience in Cassandra administration (NOT architecture or design)

· College degree in Computer Science preferred + 8-10 years’ experience

· NOSQL Database: 8-10 years Cassandra administration

· Extensive background with public cloud database deployment, management and migration.

· Expertise in database concepts, defining standards, processes, and procedures in database deployment methodologies

· Expert in operations of high-profile production database platforms with high SLA and high-performance expectation

· High level of experience in managing change on production database platform on hosted, on premise, and cloud database platforms

· Expert in deploying high availability database architectures

· Proactive, team player, and leadership qualities with strong technical background

· Excellent verbal and written communication skills

Preferred Qualifications

· Highly skilled in Cassandra database administration

· DataStax enterprise Cassandra administration a plus

· Strong production operations and troubleshooting skills

· Linux operating system background

· Skilled in Public Cloud deployment methods/tools (Gitlab, Terraform, Datadog)

· Knowledge of Kubernetes and Docker.

· Database performance evaluation and platform bench participation

Special Position Requirements:

Candidate will need to be able to multitask and quickly switch if needed to work on emergency incidents on production platforms. The position requires the ability to be able to manage tight deadlines and have visibility on project delivery goals and the ability to communicate effectively to project teams and management. The candidate will be able to thrive in fast paced work environment.

1. Looking for a candidate that is currently in the position of maintaining Cassandra clusters today (avoid those that have worked in past, or a couple years ago...)
2. How many clusters are maintained today
3. How many nodes
4. What Cassandra version are they
5. How many years have you worked on Cassandra (ideally 5+)
6. Candidate has operations experience and can speak to challenges in his environment today
7. manages patching / upgrades
8. is called upon in crisis to manage
9. delivers new environments
10. Performance tuning experience with Cassandra
11. familiar with backup and recovery
12. Familiar with monitoring Cassandra (Prometheus or Datadog a plus)
13. is go to for other teams on Cassandra database topics
14. Candidate is adaptable to work in fast paced environment, context switching is normal
15. Candidate is ok to be in stressful/challenging situations
16. Outages
17. Crises team
18. War room

Title: Google Analytics Analyst

Work Location: Bridgewater, NJ

Position Type: Contract

Duration: Long Term

Job Description:

Google Analytics (GA4) Specialist – Key Responsibilities:

GA4 Implementation & Integration

Lead end-to-end GA4 implementations, including event architecture, tagging strategy, and integrations via Google Tag Manager or server-side tagging. Ensure accurate data collection across web and mobile platforms, including cross-domain and cross-platform tracking setups.

Universal Analytics (UA) Knowledge & Migration Support

Apply strong knowledge of Universal Analytics to support historical data interpretation, migration planning, and validation of GA4 tracking against legacy UA benchmarks.

Data Validation, Testing & Consent Management

Perform integration testing, QA, and troubleshooting of analytics implementations, including event validation, cross-domain tracking, and consent-aware deployments. Work with cookie consent platforms such as OneTrust and implement consent mode and privacy-compliant tracking strategies.

Dashboarding, Reporting & Insights

Build and maintain dashboards and reports using GA4, Looker Studio, or other BI tools. Translate complex data into clear, actionable insights for marketing, product, and leadership teams.

Analytics Governance, Certifications & Best Practices

Maintain tracking documentation, data governance standards, and ongoing optimization initiatives. Stay current with industry best practices and hold relevant certifications such as Google Analytics Certification (GA4), Google Tag Manager fundamentals, and other recent digital analytics or measurement certifications.

Job Title: Azure Architect

Location : Chicago, IL (Onsite Role-5 Days Onsite Per week)

Duration : 12+ Months Contract

Teams Meeting Interview

Job Description:

Required Skills:

• Experience with Azure Shell scripting/PowerShell scripting
• Exposure to multiple, diverse technologies and processing environments
• Knowledge of all components of technical architecture
• Strong understanding of network architecture and application development methodologies
• Strong understanding of SOA, object-oriented analysis and design, and/or client/server
• Strong client-facing consultative skills, able to act as a customer advocate;
• Understanding of Windows Server architecture –Windows 2016, Windows 2019 and IIS;
• Understanding of Linux Server architecture – RHEL, Oracle Linux, Amazon Linux, etc.
• Experience with containers (Docker) and orchestration (Kubernetes) technologies;
• Familiar with one or more server-side scripting languages (e.g. PowerShell, Python, Bash)
• Familiarity with server hardware selection, design and troubleshooting;
• Understanding of High Availability and Networked Storage solutions including Clustering, Failover and Disaster Recovery products and concepts such as MS Clustering Services, Load Balancing, Routers, LUNS, SAN and NAS;
• Understanding of application layer protocols, such as HTTP/S, TCP/IP, UDP and Web sockets;
• Demonstrated abilities with SSO-related software such as AADConnect, ADFS, Ping Identity, OpenSSO, oAuth, Okta or other SAML & OpenID Connect providers;
• Understanding of Web application security and concepts, such as Ticketing, header injection, XSS, SSL, HTTPS, Kerberos, certificates, Active Directory, LDAP, reverse proxies and firewalls;
• Hands on experience designing and deploying complex solutions in Azure, AWS, Google Cloud or other cloud providers;
• Excellent presentation and communication skills to technical and non-technical audiences

Akkodis is seeking an Engineering Technician role is a Contact with a clientin Santa Clara, CA (Onsite), We’re ideally looking for an applicant with 4+ years of equivalent experience in a Lab or Datacenter environment. Visio and CAD experience for Lab R&D projects and Rack Management. Experience with handling PDUs and Power in Labs.

Pay Range: $63-$65/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Summary

• We're looking for a motivated Engineering Technician (Contract) for support our Colossus quality assurance labs. In this role, you will be faced the challenge of providing a test-bed for our developers to test software on various hardware before releasing them.
• Additionally, collaborate with Infrastructure Engineers, installing and maintaining Windows/Linux platforms and using creativity while finding solutions.
• We expect things to break in this lab, as the software is mostly low-level device drivers, and the bugs in them do break boards and GPUs.
• We seek to catch problems early in our labs rather than in user devices.
• Our labs run more than 100,000 tests per day and is part of a DevOps pipeline that needs constant supervision, tracking, monitoring and break-fix.

What you'll be doing:

• Handling Labs and Datacenters using DCIM Tools, spreadsheets and task tracking tools.
• Your responsibilities will also include defining standards in labs to keep them safe, clean and organized.
• Deploy test boards that run automated tests from a Software Developers and triage and root cause board issues which are not due to hardware or software issues but, that potentially have test setup issues.
• Remove and redeploy boards that need software and/or hardware upgrades from board engineers in a regular cadence.
• Work closely and pro-actively with other engineering teams such as system architects, chip and board designers, software/firmware engineers, HW/SW QA teams and Applications engineering teams to drive design, development, debug and release of next generations products.
• Take active part in procurement decisions for Lab by choosing from various options available, getting test copies and doing proof of concepts and then providing recommendations.
• Collect data for critical metrics for the lab and track progress.

What we need to see:

• Associates or Bachelors Degree in a Tech related Major or 4+ years of equivalent experience in a Lab or Datacenter environment.
• Ability to perform well at work without requiring constant manager supervision.
• Ability to do deploy and cable servers and test equipment.
• Basic user level understanding of Unix/Windows, and Networking with Enterprise Switches and Routers.
• Skills to work with teammates of various abilities and experiences.
• Ability to find tasks where you need help from sys-admins and communicate those, coordinate with them to integrate those solutions
• Perseveration to debug a hard problem and out of box thinking to seek those.
• To be successful in this position, you should have a love of working with close-knit, multi-disciplinary teams, and enjoy hands-on work with state of the art platforms.

Ways to stand out from the crowd:

• Visio and CAD experience for Lab R&D projects and Rack Management.
• Lab/Datacenter Procurement Experience.
• Experience with handling PDUs and Power in Labs.
• System administrator level experience on Unix/windows and knowledge of scripting to automate workflows (bash/python).
• Basic knowledge of Git/Perforce to check-out, edit and check-in scripts.
• Ability to write SQL queries to get data from MySQL DBs.

If you feel this is not something that you are currently interested in, but know of someone, that might be, please share the details with them or let me know their details so I can reach out to them!

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

Office Services Assistant

-On-Site Contract Position (Lower Manhattan)

RedStream Technology is recruiting for an energetic, detail-oriented Office Services Assistant to provide on-site support for a prestigious global management consulting company. Our client’s office services team performs a variety of activities that collectively contribute to the functionality and appearance of the office.

The Office Services Assistant will play an integral customer service-focused role supporting office services, facilities, reception, on-site technical support, event management, and connectivity.

Responsibilities:

• You will perform a variety of on-site administrative and hands-on/physical duties, including but not limited to, cleaning of conference rooms, common areas, offices, desks and café/communal areas; and moving of furniture and equipment to support meetings, events, and daily office use.
• Manage room bookings, meeting and events requests, and set up rooms as needed.
• Provide reception coverage, including greeting/escorting guests, coordinating recruiting/interview days, room bookings, etc.
• Provide mailroom support, including processing/sorting mail, receiving and preparing packages for shipment.
• Operate duplicating and binding equipment, which may have tight deadlines.
• You will be an integral part of the Seattle Office Services team, sharing responsibility for ordering catering, handling food and beverage setup for in-office meetings, managing kitchen and office supplies inventory, and ensuring kitchen and café cleanliness, including dishware.
• Work with the team to proactively identify potential facilities-related issues and opportunities for improvement and liaise with building management and external vendors for solutions, i.e., HVAC, janitorial services, electrical, and various repairs.
• In this role, you will also serve as a point of contact for IT to assist with basic IT responsibilities and help deploy office technology equipment.

Qualifications

• 4-year degree preferred; hospitality background strongly encouraged
• 1-2 years general office experience preferred, ideally in a professional services environment
• Strong initiative and positive attitude (proactive, collaborative, service-minded, hands-on mindset)
• Ability to expand role beyond responsive support to proactive contributions and ownership for administrative tasks; ability to work independently
• Excellent judgment/decision-making skills; high tolerance for ambiguity
• Strong communication skills, both oral and written
• Excitement to cultivate strong relationships with colleagues, energized by working in a collaborative team environment
• Proficiency in MS Word, PowerPoint, Excel and Outlook preferred; ability to learn other applications
• Flexibility to work overtime occasionally, particularly for events
• Ability to lift 50 pounds is required, will need to be able to move larger and heavier objects like furniture.

Job Title: PAM CyberArk Developer

Location: Remote/Chicago, IL or Dallas, TX

Duration: 06 months+

Will be working remotely, but must work first week onsite at the Dallas, TX or Chicago, IL Office

Contract Description:

• Serve as a hands-on engineering resource for Privileged Access Management (PAM) initiatives using CyberArk.
• Configure, deploy, and support CyberArk components, including vaults, plugins, and policies.
• Develop and maintain custom scripts and automation to support privileged access workflows.
• Integrate CyberArk solutions with enterprise applications, platforms, and infrastructure.
• Ensure security compliance and best practices to protect sensitive and privileged credentials.

Qualifications:

• Proven experience as a CyberArk PAM Developer or Engineer in an enterprise environment.
• Strong hands-on experience configuring and supporting CyberArk PAM solutions.
• Experience developing custom scripts (e.g., PowerShell, Python, or similar) for automation and integration.
• Solid understanding of identity security, privileged access controls, and compliance requirements.
• Must be able to work onsite the first week in either Dallas, TX or Chicago, IL.

“Let goodness, fairness, and most importantly, love prevails in business; profits will inevitably follow.” – NK Chaudhary, founder

What we do for our team members:

• Comprehensive Benefits: Company Paid Holidays, PTO, Parental Involvement Leave, Maternity/Paternity Leave, EAP, No Cost Employee Medical Plan, Vision, Dental, and Company Paid Life Insurance. We also include a match on retirement (401K/Roth).
• Career Development: We're committed to providing growth for career development within the company, supporting our team members' aspirations with a well-defined succession plan that includes a variety of training and development opportunities.
• Pet-Friendly Workplace: We welcome your furry friends! Our 'Bring Your Dogs to Work' policy creates a pet-friendly atmosphere, allowing our team members to enjoy the companionship of their dogs during the workday.
• Wellness Support: Not only do we support an active lifestyle with our on-site basketball court and yoga studio, but we host quarterly mental health events to assist in creating a well-rounded work-life harmony for our team members.
• Sustainability Efforts: Reuse, Renew, and Refresh by joining our Green Team! Responsible for harvesting from the organic community garden, donating goods to local pet shelters and schools, creating educational workshops, leading nature walks, and much more, they promote well-being through sustainable practices.

Our Values

Empowerment • Inclusiveness • Responsibility • Progressive

Learn more about our company story here: Jaipur Rugs Foundation

Since 2004, the Jaipur Rugs Foundation has worked to improve the lives of rug-weaving artisans in India. This is done through training, skills development, and social interventions. By focusing on the ideas and solutions that create social value, the Foundation supports the dignity and heritage of these traditional artisans, believing that healthy and sustainable communities are key to the survival of traditional rug weaving. Jaipur Living has made ethical and socially conscious global citizenship the foundation of its business. Through social initiatives and the Jaipur Rugs Foundation, the company supports a supplier ecosystem without a middleman of more than 40,000 artisans in 700 villages across India by providing them with a livable wage, access to health care, leadership education, and opportunities for personal growth and development. Combining time-honored techniques and of-the-moment trends, every Jaipur Living product is as ethically and responsibly made as it is beautiful.

Learn more about the Jaipur Rugs Foundation here: are a fast-growing, design-led B2B home décor and textiles brand with big ambitions. Over the last 12 months, we have revolutionized our technical foundation, investing in Microsoft Dynamics 365 (F&O) and a Microsoft Fabric ecosystem. We are now looking for a seasoned leader to refine our existing infrastructure, optimize our end-to-end data workflows, and bridge the gap between "raw data" and "reliable business intelligence."

This role demands a strong balance of technical depth and operational management. While you must possess expert-level proficiency in data engineering, specifically within the Microsoft Fabric ecosystem and modern data platforms, we also need a leader who is experienced in analytics, data visualization, BI, and translating business needs into analytical solutions. You will be responsible for defining and executing an outcome-based Data & Analytics strategy, building and developing a global team of data engineers, BI developers, and data analysts, and ensuring the company has trusted, scalable, and decision-ready data at every level of the organization. The ideal candidate is a Fabric-certified or Fabric-trained leader, an exceptional communicator, and a proven people manager who can balance hands-on technical depth with strategic leadership.

Key Responsibilities:

Strategic Management & Outcome-Based Delivery

• Tactical Roadmap: Develop and execute a multi-year roadmap that aligns data engineering, BI, and advanced insights with business priorities (e.g., inventory efficiency, margin protection, and growth).
• Process Standardization: Define what “good” looks like for data reliability, documentation, insight quality, and business impact
• Baseline Maturity: Shift the organization from ad-hoc reporting to repeatable, trusted, decision-ready data products
• Advance Automation: Assess the current-state landscape and define a clear path from foundational reporting to automated, predictive analytics.
• Executive Communication: Serve as the single point of accountability for all data and analytics capabilities, translating technical progress into business-relevant implications across the organization

Infrastructure Optimization & Fabric Engineering

• Systemic Optimization: Lead the audit and refinement of the existing Fabric environment (Lakehouse, Pipelines, Notebooks) to improve overall performance, stability, and refresh reliability
• Engineering Standards: Set the "gold standard" for architecture, data modeling, testing, and deployment (CI/CD), ensuring the stack is hardened for enterprise-scale growth
• Reduce Manual Effort: Minimize operational risk by standardizing pipelines, refresh processes, and metric calculations
• Automation & Reliability: Systematically identify and eliminate manual reporting and spreadsheet-based workflows through robust automation in PySpark and Fabric
• Proactive Governance: Establish monitoring, alerting, and exception-handling processes to manage data quality and refresh failures before they impact the business

Analytics & Decision Enablement

• High-Quality BI Delivery: Oversee the design and delivery of visually appealing Power BI dashboards that simplify complexity and adhere to our design-led brand standards
• Metric Governance: Ensure KPI definitions and reporting logic are consistent across the company, acting as the arbiter of "the truth" for business metrics
• Advanced Analytics: Identify and operationalize high-value use cases for predictive analytics (e.g., demand forecasting, product lifecycle analysis) as platform maturity increases
• Business Translation: Partner with business leaders to translate business requirements into scalable, intuitive, impactful analytics solutions
• Business Evolution: Lead the transition from descriptive and diagnostic reporting to forward-looking insights that support planning and decision-making

Global Team Leadership & Talent Development

• People Leadership: Directly lead and develop a 3–5 person global team (primarily based in India), establishing clear roles, accountability, and a high-performance culture
• Skill Development: Create career paths and skill-development plans for engineers and analysts to ensure consistent, high-quality delivery
• Operating Model: Build a scalable offshore capability that delivers at speed while maintaining rigorous standards for code quality and documentation

Skills & Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• 10+ years of experience in data engineering, analytics, or BI, with director-level scope or equivalent ownership
• Deep hands-on experience with Microsoft Fabric (Lakehouse, Pipelines, Notebooks, semantic models)
• Fabric certification or formal Fabric training strongly preferred
• Strong experience with PySpark and Spark-based transformations
• Strong understanding of Azure data services and modern data architectures
• Exceptional dashboard-development skills using Power BI; portfolio-quality experience preferred
• Strong understanding of data storytelling, executive-ready visualization, and intuitive UI/UX design
• Experience gathering business requirements and translating them into analytical products
• Proven experience leading and developing global / offshore teams
• Strong communicator with the ability to influence at senior levels
• Experience supporting ERP-driven environments; Dynamics 365 preferred
• Ability to juggle strategy, execution, and stakeholder communication simultaneously

Success Measures (First 12–18 Months)

• Strategy Execution: An outcome-based Data & Analytics strategy that is fully operational and tied to business outcomes
• Optimized Infrastructure: A trusted, scalable Fabric platform with significantly reduced manual reporting and 99%+ data availability
• Dashboard Adoption: A suite of high-quality dashboards used daily and weekly by business leaders to drive decision-making
• Team Growth: A high-performing global team with a track record of delivering complex analytics products with speed and precision

Physical Requirements:

• Remaining in a seated position for long periods of time
• Standing is to remain on one’s feet in an upright position without moving about
• The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by schedules breaks and/or lunch period
• Lifting and transporting items that could weight up to 25 pounds
• Entering text or data into a computer by means of a traditional keyboard
• Expressing or exchanging ideas by means of the spoken work to impart oral information to clients and talent and convey detailed spoken instructions to other workers accurately and quickly
• The ability to hear, understand, and distinguish speech and/or other sounds such as in person and telephone
• Clarity of vision to see computer screens and workspace

Salesforce Technical Manager

Location: Santa Clara, CA (Onsite)

Contract

Role Overview

We are looking for a hands-on Salesforce Technical Manager to drive end-to-end delivery, development, and support. This role requires a strong mix of Salesforce development, administration, and stakeholder interaction.

Key Responsibilities

Jira Ticket Ownership & Delivery

• Own Jira tickets from analysis, estimation, development to deployment
• Troubleshoot production issues and deliver timely fixes
• Identify improvements from recurring support requests

Salesforce Development (Hands-On)

• Develop Apex classes, triggers, and test classes
• Build Lightning Web Components (LWC)
• Write efficient SOQL queries
• Support integrations (APIs, middleware coordination)

Salesforce Administration

• Configure Flows, Validation Rules, Permission Sets, Page Layouts
• Manage Assignment Rules and Approval Processes
• Perform data operations (data loads, cleansing, deduplication)
• Maintain system security and user access

Business & Functional Interaction

• Gather requirements and convert them into user stories
• Work closely with business stakeholders
• Conduct demos and support UAT

Process & Best Practices

• Ensure adherence to Salesforce best practices
• Improve processes, documentation, and delivery standards

Required Qualifications

• 6–10 years of Salesforce experience (Development + Administration)
• Strong hands-on expertise in Apex, LWC, SOQL, and Flow Builder
• Good understanding of Salesforce data model and security model
• Experience working in Agile environments (Jira)
• Strong communication and stakeholder management skills

Preferred Qualifications

• Salesforce Certifications (Admin, Platform Developer I / II)