Dell Remote Jobs in Usa

Senior Support Engineer (X86 Server Focus)

Location: Alpharetta, GA — On-site, 5 days/week

The Senior Support Engineer provides advanced Level 2–3 technical support for Evernex’s hardware maintenance services with a primary focus on X86 server platforms across multiple OEM environments. This role supports complex technical issues, contributes to service improvement initiatives, and ensures high levels of operational performance and customer satisfaction.

The position requires strong technical expertise, an analytical mindset, and a commitment to delivering consistent, high‑quality support. The ideal candidate is open‑minded, adaptable, and willing to participate in training to expand their skills across additional products and technologies beyond their current knowledge base.

Key Responsibilities

X86 Server Support & Service Execution

• Deliver L2–L3 technical support for X86 server platforms across OEMs such as HPE, Dell/EMC, IBM/Lenovo, Supermicro and others.
• Maintain and expand Evernex’s supported X86 server product list.
• Support the transition of outsourced service activity to internal Evernex capabilities where appropriate.
• Assist in evaluating and onboarding backend support partners and field delivery partners.
• Take part in the engineering standby/on‑call rotation in the future.

Advanced Technical Support

• Handle escalated technical issues involving X86 server hardware from diagnosis through resolution.
• Serve as a highly skilled resource for troubleshooting and root‑cause analysis.
• Provide knowledge sharing and situational guidance to other technical team members when appropriate.
• Support sales engineering requests when assigned.
• Maintain lab environment for diagnostics, testing, training, and validation activities.
• Develop and maintain Standard Operating Procedures (SOPs) relevant to hardware service delivery.

Client Satisfaction & Service Excellence

• Support SLA achievement and response-time targets.
• Deliver reliable, consistent service to strengthen customer retention.
• Communicate clearly and professionally with clients, partners, and internal teams.

Qualifications

• Two-year degree or 3+ years of relevant hardware, field service, or enterprise technical support experience with multi‑OEM exposure. Preferred Bachelor’s degree or 5+ years of progressive enterprise hardware support experience
• 3+ years supporting X86 server hardware in field service, enterprise operations, or OEM/TPM environments.
• Experience supporting multiple OEM platforms (HPE, IBM/Lenovo, Dell/EMC, etc.).
• OEM or TPM field support experience and/or remote technical support experience for X86 server or storage environments.
• Ability and willingness to learn additional products outside current skillset, including participation in structured training programs.
• Strong diagnostic and root‑cause analysis skills for X86 server hardware.
• Clear, effective communication skills—written and verbal.
• Ability to interpret OEM error codes, utilize knowledge bases, and apply effective troubleshooting methodologies.
• Strong organizational and analytical skills with the ability to prioritize multiple tasks.
• Ability to lift up to 50 lbs. and work within client data center environments when needed.
• Demonstrated openness to learning, development, and expanding technical expertise.

Working Conditions

• Standard schedule: Monday–Friday, 8am–5pm, with occasional extended hours, unimpeded travel, or weekend work.
• Work performed in office and climate‑controlled client environments.

This position is for Experience Proven Enterprise Account Manager with 5-7 years of outside experience in selling information technology products including Cisco, HPE, Dell, Juniper, and Palo Alto product line.

Acordis International Corp is looking for a dynamic individual to grow and expand our sales department. We are looking for an amazing hard-working individual, with 5-7 years of experience in outside sales in prospecting, business development with enterprise accounts.

Focused on list of selected legal, healthcare, and Enterprise accounts, your responsibility will be to generate interest within these industries by introducing them to our products and services and increase new business sales.

Job Duties

• 4 days in the field calling on net new accounts, set up 4-6 appointments per week.
• Telemarketing - 2-3 times per week 2-3 hours per day.
• Organizes and implements post-sale delivery and implementation, create proposals and offer solutions.
• Meet monthly quota requirement of $75,000.
• Exceeds revenue and gross profit expectations.
• Promote products & services and represent Acordis at off-site customer meetings.
• Maintain records of all account activity within sales database.
• Identify contacts in accounts and conduct strategic calls.
• Performs other duties as assigned.

Qualifications.

• 5 -7 years of successful sales experience in IT industry as stated above.
• Local South Florida experience.
• Proven sales track record to share prior history, awards, president club achievements.

Company Profile:

Acordis is a leader in Technology & Solutions. Acordis works closely with clients to develop, implement, and support specific solutions to diverse network, communication, and information infrastructure needs. Acordis specializes in Data Management, Infrastructure Management, Storage Management, Systems Architecture, Managed IT services, IT Security, Cloud services, Digital Signage, Virtualization, Multifunctional Printers, Managed Print Services, Document Management Solutions, VOIP, and Wireless Networking solutions.

Acordis Partners with over 125 manufacturers to offer "End to End solution". List of key manufacturers include Cisco, Palo Alto, Dell, HP, Lenovo, Barracuda, Samsung, Xerox, and many more.

Acordis is an official Partner of Miami Heat, Miami Dolphins, & Miami Open! Proud supporter of F1 Miami.

South Florida 2013, 2015, 2016, 2017 and 2018. Business of the year awards.

INC. 5000 list of fastest growing companies 2013, 2014, 2015, 2016, 2017, 2018, and 2019.



Fastest growing company in South Florida.

Please carefully read the requirement before applying for the position.

We're seeking a Desktop Support Specialist to join our dynamic team. In this role, you'll leverage your 3+ years of experience to assess customer needs, identify root causes, and implement tailored solutions. Partnering effectively with various teams, you'll play a crucial role in resolving issues and requests, with a strong focus on face-to-face communication and collaboration.

1. Key Responsibilities:Endpoint Deployment & Management:
2. Deploy Windows and Macintosh desktops and laptops adhering to industry standards.
3. Provide support for hardware and OS issues, ensuring devices are appropriately patched.
4. Assist in configuring, deploying, and troubleshooting mobile apps, including enrollment in Mobile Device Management solutions.
5. Familiarity with Dell products is a plus.
6. Networking:
7. Assist users in establishing and maintaining network connectivity for supported devices.
8. Adhere to industry standards for connecting devices to networks.
9. Interface with networking teams to configure devices and ensure seamless connectivity.
10. Software & Collaboration Services:
11. Install, configure, and troubleshoot software and collaboration tools.
12. Work with tools such as Microsoft Office 365, Microsoft Teams, Zoom, Blue Jeans, and cloud storage services.
13. Digital Equipment & Vendor Relationships:
14. Initiate scientific equipment onboarding process in collaboration with end users and vendors.
15. Document vendor requirements, assess infrastructure needs, and engage teams for successful onboarding.
16. Information Security & Compliance:
17. Ensure safety, confidentiality, and security of all sensitive data.
18. Adhere to industry policies, alerting supervisors to issues and advising end users on best practices.
19. Collaborate with Information Security to triage and investigate potential breaches.
20. Projects & Special Initiatives:
21. Support departmental projects, including deploying new capabilities and onboarding new departments.
22. Responsibilities may include equipment setup, network configuration, software installation, and other project-specific tasks.

• Qualifications:3+ years of experience in a similar IT role.
• 50/50 Mac vs PC experience, with experience in Dell products.
• Strong face-to-face communication skills, interacting frequently with other groups.
• Patience and resilience, able to handle challenges without getting easily flustered.
• No college degree required; we value practical experience.
• Curious and proactive, demonstrating drive and initiative.

Job Summary

HCLTech is looking for a highly talented and self- motivated Anaplan Sr. Model Builder to join it in advancing the technological world through innovation and creativity.

Key Responsibilities

• 8+ years of experience in supporting enterprise scale platforms like Anaplan, Coupa, Oracle etc.
• 4+ years of experience in Anaplan as a model builder in Merchandize Financial Planning, Demand and Supply Planning, and FP&A applications.
• Knowledge of Merchandize Financial Planning, and Supply Chain Planning processes.
• Clear communication and ability to create order out of chaos
• Level 3 Model Building or Solution Architect certification
• Design, develop, and deliver high quality reporting dashboards.
• Coordinate among the data integration and migration teams.
• Possess sound technical knowledge on Lists, Modules, Data Hubs, New UX, ALM
• Knowledge of Anaplan Space Optimization and Formula Tuning
• Able to do front ending with the customer and perform stakeholder management
• Lead production support issues based on severity and work with other teams to resolve them in a timely manner

Skill Requirements

Primary Skills: Anaplan MFP (Merchandize Financial Planning)

Secondary Skills: ETL knowledge (E.g.- IICS/MuleSoft/Dell Boomi etc.)

Anaplan Demand and Supply Planning, FP&A

Compensation Data

Pay and Benefits

Pay Range Minimum: $84,000 per year

Pay Range Maximum: $202,000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

• At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Dishwasher

Kalahari Resorts & Conventions is seeking a Dishwasher. In this role, you will be responsible for maintaining cleanliness and proper storage of all dishware, silverware, and kitchen equipment. You will also be responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure all dishes, utensils, and kitchen equipment are thoroughly cleaned and sanitized, supporting a safe and enjoyable dining environment for our guests. You’ll help maintain a smooth kitchen operation, allowing chefs and servers to focus on delivering excellent service.

Pay rate: $14/hour. +$1.00 Shift Differential for Overnight Dishwasher Role

Key Responsibilities

• Maintain a clean, sanitary and safe workstation
• Maintain food safety and sanitation procedures according to Health department standards.
• Thoroughly clean station on a daily basis at completion of shift and any other assigned cleaning projects

What We’re Looking For

• 1-2 years of dishwashing/sanitation experience is preferred.
• General food and beverage knowledge, involving at least 1 year of back-of-the-house operations, is preferred.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is making waves in the Mid-Atlantic with our newest location in Spotsylvania, Virginia, expected to open late 2026. Our fifth resort will feature over 175,000 square feet of indoor waterpark fun, 900 family-friendly suites, and a massive convention center.

Restaurant General Manager

Kalahari Resorts & Conventions is seeking multiple Restaurant General Managers for a variety of concepts. In this role, you’ll lead with heart, inspire your team, and create memorable dining experiences that keep guests coming back.

Although some see meals as just something you do between waterslide runs or meetings, part of your Kalahari experience is world-class dining. At Kalahari, we take food pretty seriously. Every location features restaurants to satisfy every taste, from steakhouses to ice cream shops. You'll never have to eat in the same spot twice... but you just might want to.

A full list of our concepts, each needing a general manager, include:

• Double Cut Steak House – Our signature steakhouse serving bold flavors.
• B-LUX Grill & Bar – Deliciously unique burgers and shakes handcrafted from scratch.
• Sortino’s Italian Kitchen – A modern elevated Italian restaurant and bar.
• Cinco Niños - A friendly Mexican outlet and tequila bar featuring sizzle and classic flavors.
• The Last Bite – Your go to spot for sweet indulgence, most everything is handmade.
• Java Manjaro – Fresh Starbucks® coffees, scratch pastries, desserts and more.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll help create a memorable dining atmosphere through delicious food, warm hospitality, and timeless charm.

These positions are scheduled to begin in mid-September.

We’re taking our time to find the right fit — a visionary who leads with both creativity and humility. This process will include discovery calls, informal conversations, and in-person interviews as we approach launch.

Key Responsibilities

• Oversee daily restaurant operations to ensure exceptional food quality, service, and cleanliness.
• Lead, train, and develop associates to support engagement, performance, and retention.
• Manage financial performance, including budgeting, cost control, and revenue growth.
• Ensure compliance with health, safety, and company standards and procedures.
• Collaborate with resort leadership to align the outlet’s vision with overall guest experience goals.

What We’re Looking For

• We do require a background of general food and beverage knowledge, including at least four years of front-of-house operations and/or management positions in a hotel, resort, family owned-operation or large chain (such as Cheesecake Factory, Chick-fil-A, Olive Garden, Starbucks, Sweetgreen)
• Experience in P&L management, budgeting, and controlling labor/food costs.
• Familiarity with POS systems, scheduling software, inventory tools, and reporting dashboards.
• In many outlets, experience managing a bar will be required.
• History of managing operations of $3M or more annually.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Steakhouse Broiler Cook – Double Cut

Kalahari Resorts & Conventions is seeking a Broiler Cook for our Double Cut Steakhouse. In this role, you will support and assist the Restaurant Chef in the oversight of the restaurant and room service kitchen operation. You will deliver high-quality steakhouse cuisine in a fast-paced, high-volume environment.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll expertly prepare grilled and broiled menu items to order, ensuring food is cooked to perfection and presented with quality and consistency.

Pay rate: $22 - $25/hour based on experience.

Key Responsibilities

• Set up the broiler.
• Broil and grill all meat on the menu when ordered.
• Prepares sauces and accompanying garnishes for all broiled and grilled menu items.
• Requisitions supplies needed to broil meats.
• Covers, dates and neatly stores all meats, poultry and seafood.
• Cleans and sanitizes the broiler station.
• Sets up, maintains and breaks down butcher station.

What We’re Looking For

• 3–5 years of broiler or steakhouse experience, preferably within a high-end restaurant, resort, or upscale dining environment.
• Strong knowledge of steak temperatures, broiler management, seasoning, and proper resting techniques.
• State or Local Law may require a certificate upon completion of state-certified proper food handling certification. ServSafe® certification is a plus.
• Must be self-motivated, organized, and able to work efficiently under pressure while maintaining high standards of cleanliness, sanitation, and food safety.
• Must be able to communicate, read, write, and speak English effectively. Bi-lingual skills are preferred but not required.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Aivres is a leading data center servers and storage solutions provider committed to delivering innovative technologies that propel the world’s leading industries to new frontiers. We widely deliver and deploy cutting-edge hardware products and designs to major data centers across the US, supporting critical modern applications that include cloud, AI, big data, mass storage, and edge. Our unique JDM model enables open collaboration with partners and customers to develop purpose-built, performance-optimized solutions that tackle different workloads and overcome real-world challenges.

The Strategic Sourcing Specialist is responsible for managing the business's supply chain in order to increase and maximize shareholder value. This role will build, develop and maintain the necessary vendor and supplier relationships in order to meet all business goals and objectives. This role will also develop and maintain strong internal controls, policies and procedures throughout the company relative to the procurement of goods and services.

Primary Responsibilities

• Responsible for suppliers management
• Procurement costs management
• Contracts management
• Responsible for business with US. suppliers locally
• Responsible for daily communications and business with US suppliers and BUs
• Responsible for collecting and sorting related information of Suppliers and informing Aivres HQ in time
• Holding meetings with suppliers, analyze and make the related business decision

Qualifications

• Bachelor of Management/Science, preferred major: Supply Chain Management, Procurement Management, Logistics Management
• Related experience working with one of the following companies preferred： Dell/HP/Cisco/Oracle/Quanta/Wistron/Supermicro/Inventec/Seagate/Western Digital /Broadcom /Marvell/ Microchip/Micron, etc.
• Strong orientation to technological strategies and concepts, vendor assessment and strategic sourcing

TM Process & Controls, Inc. is a full-service design-build company that provides custom process and automation solutions to a wide range of manufacturing industries. Our employees' technical design and hands-on field experience has developed, executed, and commissioned technical solutions throughout the United States and the Caribbean. We are a fast-growing process & process controls company in search of a talented individual who would like to further his/her career as an Operational Technology Network Engineer.

Position Summary: Provide consultation, design, implementation and troubleshooting of industrial network and ICS cybersecurity solutions. Provide direction and coordination of OT/ICS Cybersecurity solutions for industrial projects in the food and beverage industry throughout the United States and Caribbean.

Essential Responsibilities

• Conducts industrial network assessments and report findings through professionally written reports and presentation to clients.
• Works with clients to develop industrial data centers, ICS cybersecurity and industrial network solutions, including but not limited to, system architecture, Bill of Materials, industrial networks implementation planning, and endpoint security testing/planning/deployment.
• Design, configuration and deployment of industrial networks and industrial data centers for highly available environments including but not limited to NAS, SAN, Hypervisors, clusters, industrial network switches, firewalls and Windows or Linux servers.
• Design, configuration and deployment of Windows/Linux servers for infrastructure services i.e. Active Directory, DNS, SMTP Relay, WSUS, Certificate Services, etc.
• Design, configuration and deployment of SCADA software including but not limited to, SCADA software configuration, configuration for high availability, and integrations with databases, authentication servers, etc.
• Interface with IT teams to drive IT-OT integrations to completion.
• Develops project documentation including, but not limited to, network drawings, IP address lists, server lists, functional descriptions, user requirements, etc.
• Assist ICS Cybersecurity Engineers or Manager with the implementation of security controls and security monitoring included but not limited to security appliances and software, modification of network traffic flow, etc..
• Assist ICS Cybersecurity Engineers or Manager with the implementation of OT/ICS cybersecurity best practices including defense-in-depth principles, principle of least privilege, IEC-62443, NIST.SP.800-82 and other applicable standards or security principles.
• Performs strategic system maintenance, including but not limited to, patching and firmware upgrades in high availability OT infrastructure to minimize downtime.
• Performs detailed resolution writeups in ticketing systems like ZenDesk, ServiceNow, etc.
• Readily available to support clients and controls engineers with issues related to industrial networks, SCADA software and industrial data centers.
• Able to be resourceful to troubleshoot and resolve problems with SCADA software and Windows/Linux operating systems.
• Able to quickly spin up development systems for proof of concept/testing.
• Understands PLC/HMI, SCADA, VFD and instrumentation functions and assist clients and controls engineer with troubleshooting.
• Works with subcontractors (electrical and telecommunication contractors) on projects including oversight of installation related to network infrastructure.
• Stays current with the latest OT/ICS cybersecurity threats, technologies and solutions.
• Proactively assists the Cyber Team in developing best practices to streamline the deployment of industrial network solutions including maintaining internal documentation and lab deployments.
• Drafting of networks layouts, OT/ICS infrastructure layouts, etc.
• Ensures projects are completed on time and on budget.
• Manages OT/ICS infrastructure projects up to $250k.
• Interacts with and manages customer expectations.
• Other functions as required by the project or team.

Minimum Qualifications

• Cisco CCNA.
• 1 year experience working with virtualize environment utilizing VMware/Promox/Microsoft Hyper-V/Nutanix.
• 2 years of experience configuring enterprise and/or industrial networks.
• 3 years of controls engineering experience programming, integrating and commissioning PLC, HMI and SCADA systems.
• Bachelor’s degree in electrical engineering, mechanical engineering, chemical engineering, information technology or cybersecurity.
• Ability to multitask on multiple projects and project elements.
• Proficient with Microsoft Office Suite including Word, Excel, Outlook and Project.

Preferred Qualifications (some of the following)

• Engineer-in-Training certificate or Professional Engineer license.
• VMware VCP-CDV certificate.
• Very proficient with Microsoft Excel and Outlook as well as experience with Microsoft Project.
• Experience with AutoCAD and Microsoft Visio.
• Experience configuring, deploying and administering the following Rockwell Automation software packages: RSLogix5, RSLogix500, RSLogix5000, Studio5000, FactoryTalk View SE, FactoryTalk View ME, RSView32, FactoryTalk Batch, FactoryTalk Historian SE, FactoryTalk VantagePoint, PlantPAx, and FactoryTalk AssetCentre.
• Experience configuring, deploying and administering WonderWare System Platform components.
• Experience configuring, deploying and administering Ignition and/or Sepasoft.
• Experience troubleshooting the following networking protocols: EtherNet/IP, ControlNet, DeviceNet, Modbus RTU, Profibus PA, Profibus DP, Remote I/O (RIO), and Data Highway Plus (DH+).
• Experience configuring and deploying virtualization utilizing VMware ESXi, vCenter, Microsoft Hyper-V or Proxmox for manufacturing systems.
• Experience configuring, deploying and administering IT/OT Infrastructure, including Domain Controllers, SMTP Relay Servers, Backup Solutions, Certificate Services, etc.
• Experience conducting network vulnerability assessments in OT infrastructure.
• Experience configuring, deploying and administering Cisco/Dell/Fortinet network hardware configuration. Command Line Interface experience is most beneficial.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully preform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for long periods of time; stand; walk; use hands to finger handle, or feel; reach with hand and arms; grasp and manipulate objects; and talk or hear. The employee may be required on occasion to climb stairs and/or ladders; kneel; stoop; crouch; and crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The nature of this job requires both office time and on-site time at a customer facility. Work during office time takes place in a clean, pleasant and comfortable office setting. Work during on-site time employees could encounter cold, hot, humid, noisy conditions. This position will require a minimum of 25% travel time.

TM Process & Controls, Inc. is an Equal Opportunity Employer

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Waterpark Maintenance Director

Kalahari Resorts & Conventions is seeking a Waterpark Maintenance Director. In this role, you’ll oversee the water park maintenance operations, training, and leadership necessary to achieve stated objectives for ride maintenance, ride checks, repairs, costs, guest service satisfaction, safety, cleanliness, and sanitation.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll play a vital role in ensuring a safe, clean, and fully operational environment for guests by overseeing the maintenance of all water park attractions and facilities. You will directly support a seamless and enjoyable experience for both guests and associates by minimizing downtime and maintaining the highest safety standards.

Key Responsibilities

• Manage and execute routine preventive maintenance schedules for all waterpark equipment, rides, filtration systems, pumps, and water features to ensure optimal performance and safety.
• Lead, train, and supervise a team of maintenance technicians, providing guidance on proper maintenance procedures, safety protocols, and ensuring efficient work processes.
• Develop and manage maintenance budgets and ensure proper inventory of parts and supplies, making cost-effective decisions.

What We’re Looking For

• We do require that you have a background consisting of a minimum of 2 years of progressive experience in a hotel/resort, waterpark, theme park, construction, or related field; or 2 years’ experience in management of a large maintenance staff covering multiple shifts and facilities.
• Have knowledge of water park rides and daily operations for a waterpark or leisure/vacation venue.
• Have knowledge of ride maintenance schedules and repairs.
• Certified pool operator certification required.
• Knowledge of air conditioning/heating systems, plumbing, building and all facility maintenance and management.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.