Define Inter Group Relation Jobs Remote Jobs in Usa

About the Role

What you will do

• 
  
  
• Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
  
  
• Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
  
  
• Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
  
  
• Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
  
  
• Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
  
  
• Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
  
  
• Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
  
  
• Work with payers and providers to establish FHIR connections for Prior Auth
  
  
• Collaborate with the development team and clearinghouse team to establish EDI connections to payers
  
  
• Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
  
  
• Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
  
  
• Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
  
  
• Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
  
  
• Apply critical thinking to streamline processes and work towards continual improvement and efficiency
  
  
• Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
  
  
• Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
  
  

What you will bring

• 
  
  
• Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
  
  
• 2+ years of experience working with prior authorization submissions and status to payers and UMOs
  
  
• Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
  
  
• Strong skills in creating detailed requirements, user stories, and acceptance criteria.
  
  
• Strong analytical and critical thinking skills to solve complex business problems.
  
  
• Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
  
  
• Ability to train others and share knowledge across teams
  
  
• Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
  
  
• Ability to quickly learn complex systems and understand product architecture and development frameworks.
  
  

What we would like to see

• 
  
  
• Bachelor's degree in a related field
  
  
• Experience working directly with healthcare providers, payers, or RCM vendors.
  
  
• Experience in Agile Scrum and SAFe development methodologies
  
  
• Healthcare revenue cycle management knowledge specifically related to prior authorizations
  
  
• Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

• Bachelor’s degree
• Graduate from accredited Physician Assistant program by National Commission on Certification of Physician Assistants (NCCPA)

• One year of clinical experience

• PA - Physician Assistant - State Licensure - Texas Department of Licensing and Regulation_PSV by the Texas Board of Physician Assistants and
• PA-C - Physician Assistant-Certified (NCCPA) - National Commission on Certification of Physician Assistant_PSV and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
• DEA - Narcotics License (DEA) - Drug Enforcement Administration_PSV

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Use of critical thinking skills and clinical judgment to work autonomously as defined by the Board of Physicians Assistants
• Accepts accountability for outcomes in healthcare
• Uses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of care
• Strong organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components
• Ability to exercise judgment in interactions with physicians, interprofessional care team and patients and their families
• Demonstrates proficient time management skills

• Demonstrates leadership as a clinical resource, inter-professional consultant, and patient advocate. Participates in rounding independently or with physicians/surgeons and attends interdisciplinary rounds, as appropriate, by specialty.
• Collaborates to foster healthy relationships in the work environment. Acts as a role model and coaches staff in effective verbal, non-verbal and written communication. May serve as first call for hospital staff. Serves as preceptor for Physician Assistant students and medical residents, as appropriate.
• Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability. Facilitates the promotion of teamwork. Uses peer-to-peer accountability towards improvement of department score for employee engagement.
• Collaborates with inter-professional health care team members to manage/coordinate patient care. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns.

• Coordinates appropriate, timely patient care between health care providers and other ancillary clinicians, as appropriate, under a physician license, for a defined patient population(s), focusing on identified expected unit/optimal outcomes, individualized to the patient. Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards.
• Collaborates quality health care with inter-professional team members to manage/coordinate patient care.
• Responds and is available timely to patient questions/issues that arise as triaged by clinical staff and provides assistance for emergencies, as needed.

• Performs independent or delegated functions under physician license, such as diagnosis, use of prescriptive authority, and treatment according to practice guidelines, protocols, and/or standing orders.
• Reviews medications and test reports on patients, responds to critical test results, and advises on any corrective action based on the results.
• Conducts comprehensive health assessments (initial, ongoing, discharge), identifies normal/abnormal health characteristics, develops plan of care, initiates appropriate interventions, and evaluates care outcomes on defined patient populations. Performs quality and safe diagnostic, surgical and/or therapeutic procedures necessary for defined patient populations.
• Assists the inter-professional health care team in the development and implementation of protocols to ensure patient safety. Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes.

• Performs accurate and timely documentation in medical records, including diagnosis and CPT coding.
• Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, and other areas according to department specifications. Projects awareness and understanding of resource allocation based on patient needs and staff experience, knowledge, and skills.

• Fosters identification and implementation of innovative solutions to improve patient care or department operations such as the organization’s quality metrics or other department-specific measures by leading and/or participating in department and/or hospital projects/activities or a hospital committee.
• Provides education of information/knowledge in professional activities such as research, presentations, and publications. Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

• Uniform: No
• Scrubs: Yes
• Business professional: Yes
• Other (department approved): Yes

• On Call* Yes

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

• Bachelor’s degree
  
• Graduate from accredited Physician Assistant program by National Commission on Certification of Physician Assistants (NCCPA)

• One year of clinical experience

• PA - Physician Assistant - State Licensure - Texas Department of Licensing and Regulation_PSV by the Texas Board of Physician Assistants and
  
• PA-C - Physician Assistant-Certified (NCCPA) - National Commission on Certification of Physician Assistant_PSV and
  
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
  
• DEA - Narcotics License (DEA) - Drug Enforcement Administration_PSV

Company Profile:

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.

Houston Methodist is an Equal Opportunity Employer.

Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch!

The Role:

Launch is actively seeking a visionary Solutions Architect / Principal Software Engineering Lead (AI) to design and deliver modern engineering and applied AI solutions across client engagements. This role blends deep hands‑on engineering, architectural leadership, AI system design, and client advisory. You will operate across system design, production‑grade engineering, multi‑agent architectures, cloud platform strategy, and the development of Launch’s AI practice.

Responsibilities Include:

Architecture & Technical Strategy

• Define the technical direction for client engagements end-to-end: discovery, design, build, and production hardening.
• Assess client technology ecosystems and identify high-impact opportunities for AI/ML integration.
• Lead architecture reviews, design sessions, and technology selection across cross-functional stakeholder groups.
• Translate ambiguous business problems into concrete engineering plans with clear scope, milestones, and risk callouts.

AI Engineering & Delivery

• Architect production agentic systems including multi-agent orchestration, agent harnesses, skill/tool composition, human-in-the-loop checkpoints, and inter-agent communication protocols (e.g., A2A, MCP).
• Build and govern MCP server ecosystems: design, deploy, and secure Model Context Protocol integrations connecting AI agents to enterprise data sources, internal APIs, and third-party platforms.
• Define agent skill and capability frameworks including reusable skill libraries, prompt engineering standards, and evaluation harnesses for consistent agent behavior across engagements.
• Architect RAG pipelines, fine-tuning workflows, and model lifecycle infrastructure (training, serving, experiment tracking) as foundational components of agentic systems.
• Integrate AI platforms and APIs (Azure OpenAI, Amazon Bedrock, Anthropic, Vertex AI) into production systems with enterprise-grade reliability, cost governance, and observability.
• Establish AI-native development practices: embed tools such as Claude Code, Cursor, and GitHub Copilot into team workflows with standards for AI-assisted code review, test generation, and documentation.
• Design evaluation and observability infrastructure including LLM eval frameworks, red-teaming, behavioral drift detection, and production monitoring across tool call chains, latency, and failure modes.
• Apply responsible AI governance: define guardrails, access controls, and audit patterns for agentic workflows in enterprise environments including scope containment and escalation paths.

Hands-On Engineering

• Write production code and lead by example — this role requires someone who is still close to the code.
• Design cloud-native architectures across multiple hyperscalers (AWS and Azure primarily) microservices, event-driven systems, serverless, and containerized workloads.
• Define and implement infrastructure-as-code using tools such as Terraform, Pulumi, CloudFormation, or Bicep.
• Design and optimize CI/CD pipelines, GitOps workflows, and container orchestration using Docker and Kubernetes.
• Establish observability and reliability practices using tools such as Datadog, Prometheus, Grafana, CloudWatch, or Azure Monitor.
• Drive security-by-design across the delivery lifecycle including IAM, network architecture, secrets management, and compliance automation.

Leadership & Client Advisory

• Lead engineering teams ranging from small squads to 10+ person delivery teams, scaling leadership approach to the needs of each engagement.
• Mentor and develop engineers at all levels through code reviews, pairing, and design coaching.
• Operate as a trusted advisor to client technical leadership and executive stakeholders. Communicate trade-offs clearly and build confidence.
• Influence without direct authority — driving alignment across cross-functional teams through technical credibility and stakeholder management.
• Lead discovery and requirements elicitation, surfacing the underlying business need beyond the stated request.
• Produce clear written artifacts: technical proposals, architecture decision records, SOWs, and executive-level status communication.
• Grow client relationships and identify follow-on opportunities through proposal contributions and delivery-driven account expansion.
• Contribute to Launch's growth — practice development, thought leadership, and hiring.

Qualifications:

Must-Haves:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 10+ years in software engineering with demonstrated experience in architecture and technical leadership roles.
• 3+ years hands-on with AI/ML in production. Broad fluency across generative AI (LLMs, RAG, fine-tuning, agents), MLOps (model serving, pipelines, experiment tracking), and AI-integrated product development.
• Consulting or client-facing delivery experience with a proven ability to integrate into client organizations and establish credibility with technical and executive stakeholders.
• Full-stack engineering capability across frontend, backend, infrastructure, and data layers. Proficiency in multiple modern languages (e.g., Python, TypeScript/Node.js, C#/.NET, Java, or Go) with the ability to move between them as engagements require.
• Multi-hyperscaler depth across AWS and Azure, including their respective AI/ML service ecosystems (Bedrock, SageMaker, Azure OpenAI, Azure ML). GCP experience is a plus.
• Strong fundamentals in distributed systems, event-driven architecture, API design, and DevOps/platform engineering.
• Experience leading engineering teams in agile delivery environments.
• Business acumen with the ability to connect architecture decisions to cost, timeline, and organizational impact.
• Executive presence and communication skills effective with both technical and non-technical audiences.
• Proven ability to operate in ambiguous environments and adapt to diverse client cultures.

Strong Differentiators

• Experience contributing to the development of AI engineering practices, reusable frameworks, or internal accelerators within a consulting or enterprise environment.
• Experience advising C-suite or VP-level stakeholders on AI strategy, investment prioritization, and organizational readiness.
• Depth with agentic AI frameworks (LangChain, LangGraph, LangSmith, LlamaIndex, Semantic Kernel, CrewAI) and emerging standards like MCP (Model Context Protocol).
• Experience with enterprise data platforms (Databricks, Snowflake, BigQuery) in the context of AI/ML workloads.
• Cloud architecture certifications across AWS and Azure (AWS SA Professional, Azure Solutions Architect Expert).
• Published writing, open-source contributions, or conference speaking that demonstrates thought leadership in AI or software architecture.
• Domain depth in industries such as healthcare, financial services, retail, or public sector.

Compensation & Benefits:

As an employee at Launch, you will grow your skills and experience through a variety of exciting project work (across industries and technologies) with some of the top companies in the world! Our employees receive full benefits—medical, dental, vision, short-term disability, long-term disability, life insurance, and matched 401k. We also have an uncapped, take-what-you-need PTO policy. The anticipated base wage range for this role is $190,000 to $230,000. Education and experience will be highly considered, and we are happy to discuss your wage expectations in more detail throughout our internal interview process.

• Would you enjoy securing grants that enable Latin American artists to showcase their work in the U.S.?

• Are you a strong grant writer and resourceful prospect researcher?

If this sounds like you, I'd love to hear from you!

POSITION TITLE: Director, Institutional Giving

SALARY: $95,000 - $100,000

LOCATION: Hybrid in NYC

PNP Staffing Group is excited to have been retained by Americas Society to lead their search for a Director of Institutional Giving.

Americas Society (AS) is the premier forum dedicated to education, debate, and dialogue in the Americas. Established by David Rockefeller in 1965, our mission is to foster an understating of the contemporary political, social, and economic issues confronting Latin America, the Caribbean and Canada, and to increase public awareness and appreciation of the diverse cultural heritage of the Americas and the importance of the inter-American relationship.

Americas Society seeks an experienced Director of Institutional Giving to conduct prospect research, create, write, and track grant proposals to secure contributed support and prepare reports on funding for Americas Society’s:

• Cultural programs in Music and the Visual Arts.
• Americas Quarterly, the organization’s publication dedicated to politics, business, and culture in the Americas.

The ideal candidate will have a minimum of three to five years of experience researching prospects and writing successful grant proposals and reports to foundations, a demonstrated interest in the mission and goals of the organization, and an ability to meet deadlines. The successful candidate will be a self-starter, an excellent writer, as well as a team player.

Key Responsibilities

Manage the portfolio of grants and sponsorships made to Americas Society by institutional donors (government agencies, private and corporate foundations) to support the Culture Programs in Music and Visual Arts and Americas Quarterly.

• Prospect for new potential institutional funders (foundations) to support our programs.
• Coordinate with program directors to understand funding needs and timelines, and define a strategy to fully-fund each program.
• Serve as an intermediary within the organization among program directors, accounting, and media relations throughout the grant cycle.
• Write letters of inquiry, grant applications, interim and final reports, acknowledgement letters, and all other documents related to the grant cycle.
• Manage the relationship with existing grantors to maximize repeat donations. Inform them of current and future projects, invite them to visit our gallery and attend our programs, etc.
• Provide all documents to accounting to process payments (invoices, letters of acknowledgement, etc.) and update the information in Fonteva.
• Ensure that the organization complies with terms of funding agreements and grants, ensuring that donors are properly credited in all communications (press releases, website, evites, annual report) and that they receive the corresponding invitations.

Additional Responsibilities

• Provide administrative support for the management of the Arts of the Americas Circle:
• Produce and send invoices to patrons.
• Coordinate with accounting to process payments and acknowledgement letters.
• Create list of grants and contributions to Americas Society for inclusion in Annual Report and other marketing materials.
• Collaborate on special initiatives.

Skills and Qualifications

• Minimum 3 to 5 years of relevant grant writing development experience.
• Excellent writing, analytical and interpersonal communication skills.
• Ability to multi-task, set priorities and meet deadlines.
• Exceptional organization skills, initiative, energy, and enthusiasm.
• Entrepreneurial - ability to work independently - and a team player.
• Bachelor’s degree required; Master’s degree preferred.
• Familiarity with Microsoft Office programs, knowledge of Fonteva/Salesforce a plus.
• Spanish and/or Portuguese language proficiency a plus.
• Knowledge of the cultural and political context of Latin America and the Caribbean a plus.

Salary - $95,000-100,000

Americas Society has a working hybrid schedule, with three days spent in the office and two days remotely. AS offers outstanding benefits including an excellent health and dental plan, vacation, holidays, and a generous 401(k) retirement plan (10% employer contribution).

Americas Society has retained PNP Staffing Group to lead this search. Please submit your resume through LinkedIn Easy Apply, which will direct it to Wade Savitt, Executive Recruiter with PNP.

City of Kirkland

$68,857.98 - $86,301.70 Annually

Kirkland, WA

Full-Time

202100736

Parks & Community Services - PMO Supervisor 1

02/18/2026

Continuous

Non-Exempt

TEAM

This position performs work under supervision to contribute to the maintenance and operations of City parks, facilities, and public grounds.

Principal Accountabilities:

• Responsible for landscaping, turf, and tree maintenance using entry level skills of pruning, transplanting, planting, drainage, fertilizing, mowing, trimming, and edging.
• Responsible for safety, cleanliness, and orderly appearance of parks, facilities, and public grounds.
• Responsible for proper use and maintenance of all tools, equipment, and vehicles.

• Landscape City properties including planting and transplanting trees, vegetation, and shrubbery. Prunes trees and shrubs.
• Operate vehicles, equipment, and a variety of hand and small power tools as required to support park operations.
• Help in the installation and repair of park facilities and amenities using basic skills in carpentry, plumbing, electrical, painting, cement finishing, and mechanical skills.
• Perform routine service and maintenance (sharpening, lubricating, cleaning, etc.) on mowers and other equipment.
• Assist in the maintenance and repair of irrigation and drainage systems.
• Assist in installing brick and cement walkways, stairways, and park benches. Assemble and erect equipment such as swing sets, basketball hoops, etc.
• Clean City facilities and parks including removing garbage and waste from public spaces and cleaning restrooms and other facilities.
• Perform sports field maintenance of over sanding, fertilizing, grass seeding, dragging and leveling infields, mowing, watering, etc.
• Perform licensed pesticide applications utilizing Integrated Pest Management best practices.
• Remove invasive non-native vegetation from natural areas.
• Accurately record work performed, including materials, hours, and equipment utilized in the City's asset management software.
• Repair City piers/docks, buildings, and other facilities and equipment.
• Performs interment duties at City's Cemetery with proper training.
• Direct the work of seasonal/contingent employees.

• Performs functions as assigned in the City's emergency response plan in the event of an emergency.
• Support Leadperson in training and development of Groundspersons and seasonal/contingent employees.
• Other duties as assigned.

• Ability to identify and correct safety concerns.
• Ability to operate equipment associated with park operations and be able to train less-experienced workers in the operation of said equipment in a safe and efficient manner.
• Operation of basic hand power tools.
• Must be able to communicate effectively orally and in writing.
• Ability to work independently.
• Positively interact with the public and park user groups, including working with volunteer groups.
• Must be able to deliver high quality service/products in a fast-paced, efficient manner.

Minimum Qualifications:

• Education: High school diploma or GED.
• Experience: 1 year experience in groundskeeping, landscaping, or closely related field.
• Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

• Must have a valid Washington State Driver's license and ability to remain insurable under the City's insurance to operate motor vehicles.
• Skills to use basic mowing equipment.
• Basic knowledge in landscape maintenance and horticulture.

Physical Demands and Working Environment:

• Position works outdoors in all conditions, including inclement weather.
• Must be able to climb in and out of trenches, excavation, and construction equipment, and work at heights and on ladders.
• This position may be responsible for weekend and/or evening shifts as part of the normal work week and may be required to return to the City during off-hours in case of emergency.
• Must be able to lift and move bulky items weighing up to 50 pounds.
• This position operates a variety of equipment which are loud and vibrate while in operation.

Selection Process
Applicants must provide a resume and cover letter describing experience and knowledge of the role. Those who meet the minimum qualifications and requirements for the advertised position(s) will be invited by phone or email to interview. Position open until filled. First review of applicants 15 days after initial post.

Candidates who are selected to interview will be required to complete a criminal background check.

The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call or Telecommunications Device for the Deaf at .

City of Kirkland

$105,122.98 - $122,830.27 Annually

Kirkland, WA

Full-Time

202100752

Fire - Mobile Integrated Health Program

03/04/2026

Exempt

AFSCME

The City of Kirkland's Fire Department is seeking to hire a Case Worker I for the Mobile Integrated Health (MIH) division!

Why Kirkland?

Ranked as one of the most livable cities in America, Kirkland is an attractive and inviting place to live, work, and visit. We have big city vision while maintaining a small-town, community feel. If you are a candidate with the desire to join an organization looking to innovate into the future, the City of Kirkland is the place for you!

If you ask our employees why they love where they work, they will tell you about the great people, work environment, supportive leadership and City Council, and fearless innovation.

We also invest in you!

Competitive Wages: We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees.

Awesome benefits: The City offers benefits that are unmatched by most other employers. Please click on the benefits tab above to view more details.

Childcare Programs: To help address the challenge of reliable childcare, the City of Kirkland has agreements with two local childcare providers that offer discounted rates for our employees at 10 locations within 20 miles of Kirkland. Learn more!

Training and Career Development: The City of Kirkland believes in developing it's employees. You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests.

Job Summary

• Follows up with clients and makes in-home visits to meet, interview, and assess residents after an initial encounter, referral, or response at the request of Police, Fire, or other authorized entities. Conducts biopsychosocial assessments when needed.
• Serves as one of the Department's subject matter experts on social and human services.
• Establishes and maintains relationships with outside agencies who are partners in the effort to guide 911 callers towards appropriate medical and social services.
• Participates in the development of the Department's performance metrics, tracking, and referrals related to the Mobile Integrated Health team.
• Promotes best practices in treatment approaches, support systems, and interventions through trainings that support clinical competency, culturally relevant practices, and use of appropriate technologies.
• Works with adult family homes, assisted living facilities, group homes, skilled nursing facilities and other care facilities to improve client outcomes.
• Works with City personnel who encounter and refer vulnerable individuals in need of assistance in their care, safety, mental or physical health issues.
• Keeps timely and organized progress notes on individuals enrolled for services.
• Uses clinical experience and expertise to inform evaluation, case management, coaching, and advocacy decisions with clients referred to MIH.
• Monitors and finds solutions for callers who are deemed "high users" of the 911 system.
• Provides proactive leadership to foster understanding and teamwork in the area of community response.
• Fosters a positive and supportive work environment; promotes diversity, equity, inclusion, and belonging in the workplace, contributing to an environment of respectful living and working in a multicultural society.
• Completes and maintains training requirements as established by the Department.

• Performs functions as assigned in the City's emergency response plan in the event of an emergency.

• Skilled in tracking client progress outcomes and use of data systems for case management and outcome tracking.
• Knowledge of HIPPA and RCW's and other laws related to the maintenance, retention, and confidentiality of patient records.
• Skilled in applying a trauma-informed care approach with people of diverse backgrounds.
• Knowledge of the principles of behavior and motivation.
• Knowledge of community health, housing, financial, and behavioral health resources and criteria for providing services.
• Knowledge of local, state, and federal social service programs and eligibility criteria, including Veteran-specific programs, Medicare and Medicaid.
• Knowledge of Microsoft Office Suite (including Word, Excel, Outlook) or similar programs.
• Knowledge of business letter writing, email communications, and report preparation.
• Understanding of regional programs and initiatives, including partnerships and inter-agency cooperation with other public and private agencies in the region such as MIH in King County and the Regional Crisis Response (RCR) Agency.
• Ability to exercise good judgment and assume responsibility for decisions, consequences, and results having an impact on people, the organization, and quality of service within the assigned area.
• Ability to effectively handle confidential, delicate, and sensitive issues, using tact and diplomacy.
• Excellent interpersonal skills, including the ability to effectively communicate and build and maintain effective team relationships with employees, public officials, and diverse populations.
• Ability to communicate clearly and concisely, both verbally and in writing.
• Ability to maintain and project a calm, informational, and persuasive demeanor in stressful situations.
• Ability to establish and maintain productive professional relationships with City of Kirkland staff, MIH program partners, RCR Agency affiliates, and other community partners.
• Ability to meet the expectations and requirements of internal and external stakeholders; obtain first-hand information and use it for improvements in services; act with community in mind; establish and maintain effective relationships and gain trust and respect.
• Value Diversity, Equity, Inclusion, and Belonging. Understand and support equity and inclusion in policies and practices; work effectively with people from diverse backgrounds, perspectives and lived experience; inspire and encourage fair treatment.

Minimum Qualifications:

• Education: Master's degree in social work, sociology, psychology, human development, or other related field or Associate's license as a social worker, mental health counselor, or marriage and family therapist as defined by WAC 246-809.
• Experience: 1 year of paid experience in a health care setting, including public health or behavioral health.
• Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

• Must have a valid Washington State Driver's license with 30 days of hire, and ability to remain insurable under the City's insurance to operate motor vehicles.
• Experience working with public safety entities preferred.

Physical Demands and Working Environment:
Must be physically capable of effectively using and operating various items of office related equipment, such as, but not limited to, a personal computer, tablet computer, calculator, copier, scanner and fax machine. Must be able to safely operate a city vehicle.
Must be physically capable of lifting, walking, moving, carrying, climbing, bending, kneeling, crawling, reaching, handling, sitting, standing, pushing, and pulling. Will navigate rugged terrains and unsanitary public places, homes, and shelters. Ability to carry, don, and doff personal and safety equipment during community response, including N95 mask and eye protection.
Work involves contact with individuals and clients who may be experiencing housing insecurity. The incumbent may be exposed to repeated emotionally disturbing situations, high-stress dynamic situations, hostile and/or aggressive behaviors, which could present a personal risk of harm. Work may require visits to jails and out-of-town locations, emergency rooms, and other medical facilities. May include exposure to bloodborne pathogens or other potentially infectious material (OPIM).
This position encounters foot hazards as defined by the WAC, which may include any of the following: falling objects, rolling objects, piercing/cutting injuries, or electrical hazards.

Selection Process

Position requires a resume and cover letter for consideration of application. Please note how you meet minimum qualifications within the cover letter. Applicants who are selected for next steps in the hiring process will be invited by phone or e-mail. Candidates are encouraged to apply at the earliest possible date as screening, interviewing, and hiring decisions will be made through the recruitment period, until such time as the vacancy is filled.

The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call or Telecommunications Device for the Deaf 711.

City of Kirkland

$105,059.34 - $137,078.61 Annually

Kirkland, WA

Full-Time

202100644

Finance & Admin. - Deputy Director Management

02/24/2026

Continuous

Exempt

MAC

The Financial Operations Supervisor, under the general direction of the Deputy Director of Finance & Administration, leads and directly supervises the daily operations of the city's centralized purchasing functions, accounts payable, accounts receivable, and mail services.

Considered a working supervisor, the Financial Operations Supervisor ensures that tasks within the operations division are completed accurately and timely, according to established standards. This position oversees the development and implementation of policies, procedures, and goals, and is responsible for supervising staff, evaluating, assigning tasks, and balancing workloads.

Distinguishing Characteristics: The Financial Operations Supervisor is well-versed in the functional areas overseen and provides technical support to staff. This position oversees multiple functions within financial operations, but differs from the Financial Operations Manager position, which manages the division, prepares recommended division budget, and determines resources needed to accomplish program goals. The incumbent operates with considerable autonomy and independent judgment.

Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Supervises the day-to-day activities of financial operations staff assigned to purchasing, accounts payable, accounts receivable and mail services.
• Supervises subordinate personnel, including motivating, training, and delegating assignments; monitoring performance; conducting performance evaluations; taking disciplinary/corrective action; recommending salary increases and promotions; and recommending hirings and terminations.
• Monitors and interprets changes in applicable laws, regulations, and technology that may affect departmental operations. Develops, analyzes, and implements policy and procedural changes after approval; monitors for compliance.
• Evaluates various financial operations functions to improve customer service, productivity, and efficiency, and assists with work-related issues that cannot be addressed by staff; performs research as needed.
• Oversees the purchasing function including the citywide procurement of goods and services, the issuance of purchase orders and contracts, the preparation of bids, cooperative purchase agreements with other public agencies, the surplus program, and the purchasing card program.
• Assists with the development and execution of various types of interlocal cooperative agreements including mutual aid agreements.
• Supervises the operations of accounts receivable and accounts payable and serves as backup to staff as needed. Manages vendor and customer relations, setups, inquiries, and approvals related to quotes, wage rates, taxes, and billing. Ensures accurate record-keeping and efficient processing of payments, invoices, refunds, and customer billing for various taxes and fees.
• Collaborates with internal customers, managers, and directors to provide strategic procurement, contracting, and program support to fulfill adopted strategic priorities.
• Ensures that all city expenditures adhere to purchasing policy, procedures and applicable procurement law. Ensure accountability, compliance, and consistent interpretation and application with all current and applicable state and federal laws, agency policies and procedures, rules, and regulations.
• Serves as the primary contact on procurement issues for federal and state auditors on annual audits. Responds to questions regarding procurement policies, compliance with laws and regulations, internal controls, variances, exceptions, and procurement methods and procedures.
• Solves complex technical and managerial problems utilizing an understanding of intra- and inter-departmental relationships where no precedent exists.
• Provides leadership and guidance to departmental staff in proper work methods and procedures; reviews multi-departmental activity for accuracy and compliance.
• Reviews and audits payment and billing entries, proactively resolving discrepancies. Provides leadership and guidance to the team on best practices, ensuring full compliance with GAAP. Addresses challenges promptly, ensuring adherence to policies and procedures.
• Provides guidance and expertise to departments and city staff in the interpretation of purchasing requirements and procedures as prescribed by state and federal agency regulations, grant stipulations, and City policy. Recognizes and assesses strategic and operational risks and opportunities and addresses them appropriately during the procurement and contracting process.
• Fosters a positive and supportive work environment; promotes diversity, equity, inclusion, and belonging in the workplace, contributing to an environment of respectful living and working in a multicultural society.

• Presents procurement-related agenda items at City Council meetings.
• Performs duties of assigned staff as needed.
• Performs functions as assigned in the City's emergency response plan in the event of an emergency.

Why Kirkland?

Ranked as one of the most livable cities in America, Kirkland is an attractive and inviting place to live, work, and visit. We have big city vision while maintaining a small-town, community feel. If you are a candidate with the desire to join an organization looking to innovate into the future, the City of Kirkland is the place for you!

If you ask our employees why they love where they work, they will tell you about the great people, work environment, supportive leadership and City Council, and fearless innovation.

We also invest in you!

Competitive Wages: We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees.

Awesome benefits: The City offers benefits that are unmatched by most other employers. Please click on the benefits tab above to view more details.

Childcare Programs: To help address the challenge of finding reliable childcare, the City of Kirkland has reserved spots for City employees at local and regional providers, available at a discount. New employees gain access to Kirkland's reserved spots as soon as they start employment. Learn more!

Training and Career Development: The City of Kirkland believes in developing it's employees. You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests.

• Knowledge of governmental procurement principles, methods, practices, techniques, and procedures.
• Knowledge of applicable federal, state, and local laws, codes, regulations, and grant requirements related to assigned activities, including procurement, contracting, disposal of surplus, and Washington public works bid laws.

• Ability to analyze and reconcile general or subsidiary ledger for validity and accuracy.
• Ability to use and administer automated financial management systems and advanced proficiency in the use of personal computer software, including word processing, spreadsheet, database, report writing, and presentation graphics programs.

• Ability to attract, retain, motivate, lead and supervise professional, paraprofessional, and clerical staff.
• Ability to establish and maintain effective working relationships with a variety of internal and external customers.
• Ability to prepare and deliver presentations to staff, City Council, or community groups.
• Advanced organizational, public relations, problem solving, and communication skills (both verbal and written). Ability to convey ideas and information in writing, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader.
• Comprehensive knowledge of governmental finance practices, principles, procedures, regulations and techniques, with the ability to interpret and explain these rules, legal requirements and policies and develop effective internal practices.
• Ability to communicate policy and procedures to a variety of staff.
• Ability to keep abreast of changing laws, codes and regulations that will impact the division's policies and procedures and incorporate into existing ones.

Minimum Qualifications:

• Education: Bachelor's degree in business administration, purchasing and materials management, business law, public administration, or closely related field.
• Experience: 5 years' experience in purchasing and accounts payable/accounts receivable, preferably in the public sector. 2 years' experience in a supervisory position preferred.
• Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

• Preferred certification in one of the following: Certified Professional Public Buyer (CPPB), Certified Public Procurement Officer (CPPO), or Certified Purchasing Manager (CPM).

Physical Demands and Working Environment

• Work is conducted in a typical office setting. Position typically requires extended periods of sitting while performing keyboard operations.
• Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• The noise level in the work environment is usually moderately quiet.

Position requires a resume and cover letter for consideration of application. Please note how you meet minimum qualifications within the cover letter. Applicants who are selected for next steps in the hiring process will be invited by phone or e-mail. Candidates are encouraged to apply at the earliest possible date as screening, interviewing, and hiring decisions will be made through the recruitment period, until such time as the vacancy is filled. Position is open until filled, with first review of applicants made by 15th day of original posting.

The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call or Telecommunications Device for the Deaf at 711.

About the Role

What you will do

• 
  
  
• Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
  
  
• Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
  
  
• Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
  
  
• Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
  
  
• Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
  
  
• Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
  
  
• Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
  
  
• Work with payers and providers to establish FHIR connections for Prior Auth
  
  
• Collaborate with the development team and clearinghouse team to establish EDI connections to payers
  
  
• Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
  
  
• Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
  
  
• Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
  
  
• Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
  
  
• Apply critical thinking to streamline processes and work towards continual improvement and efficiency
  
  
• Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
  
  
• Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
  
  

What you will bring

• 
  
  
• Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
  
  
• 2+ years of experience working with prior authorization submissions and status to payers and UMOs
  
  
• Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
  
  
• Strong skills in creating detailed requirements, user stories, and acceptance criteria.
  
  
• Strong analytical and critical thinking skills to solve complex business problems.
  
  
• Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
  
  
• Ability to train others and share knowledge across teams
  
  
• Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
  
  
• Ability to quickly learn complex systems and understand product architecture and development frameworks.
  
  

What we would like to see

• 
  
  
• Bachelor's degree in a related field
  
  
• Experience working directly with healthcare providers, payers, or RCM vendors.
  
  
• Experience in Agile Scrum and SAFe development methodologies
  
  
• Healthcare revenue cycle management knowledge specifically related to prior authorizations
  
  
• Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

Overview:

ACS Professional Staffing is looking for an employee to work on-site with our client. This IT Project Manager 3 position provides project and program management support to the Information Technology OT Cyber Security organization. The role works closely with technical teams across Information Technology and Transmission Services to coordinate and facilitate cybersecurity projects from inception through completion. Under the guidance and direction of the Portfolio Manager, this position collaborates with cross functional project teams to develop project plans, coordinate and facilitate project activities, and track progress while delivering detailed status reporting across multiple assigned projects. This full-time position is located in Vancouver, WA.

Pay range: $54.79 - $78.28

Benefits:

• Paid holidays: 11
• PTO: Starting at 10 days
• Sick Leave: Up to 56 hours per year (prorated based on start date)
• EAP: Employee Assistance Program
• Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, Hospital Indemnity, 401k (immediately eligible for employee and employer contributions - employer match up to 4%)
• Other benefits include the following: Calm App, LifeBalance Discount Program

Responsibilities:

• Provide project management expertise and support and facilitate manager-assigned Cyber Security strategic initiative project or projects, from beginning to end, providing expert guidance on the PMI-based project management methodology, best practices, and internal skill development as requested by and with guidance from the manager, team lead or other personnel with the authority to do so, work will include:
• Coordinate cross functional resource identification and communicate resource needs to the appropriate organization for assignment.
• Forecast appropriate project resources to fulfill project needs, maintaining outyear forecasts for portfolio planning purposes
• Collaborate with business units on resource strategy planning in order to meet portfolio execution goals
• Schedule and facilitate meetings with program stakeholders
• Recommend an overall roadmap of efforts required to achieve program objectives.
• Provide recommendations regarding project expectations, approach, roadmaps, work plans, deliverables, and goals.
• Draft program plans, resource strategies, and funding estimates required to advance each assigned project / defined effort.
• Alert manager of and obtain appropriate authorization for any potential changes to project cost, schedule, or performance.
• Organize, coordinate, and facilitate portfolio of work, and serve as liaison between business and technical aspects of projects, including recommending project stages and assessing business implications for each stage.
• Monitor progress of assigned projects to track timelines, milestones, deadlines, standards, and targets, alerting appropriate manager / personnel of any obstacles / potential delays to project timelines, targets, or success; provide corrective action recommendations.
• Coordinate activities for manager-assigned projects that enable goals or objectives to be accomplished within the prescribed time frame and funding parameters, escalating concerns to appropriate manager / personnel.
• Collaborate with manager and internal stakeholders to facilitate the tasks and activities of project team(s) and to properly understand related business needs, dependencies on other initiatives, and how best to effectively deploy end products.
• Address and navigate issues related to technical and business success in a collaborative and professional manner with manager assistance and guidance.
• Provide background information, technical input, options, and recommendations for program decisions as requested by manager / personnel; work with appropriate parties to facilitate resolution of conflicting positions.
• Issue project/portfolio status reports on a regular or as requested basis.
• Maintain consistent communication with project sponsors, performance managers, and clients on the progress of the project vis-a-vis the work plan.
• Collaborate and work with project sponsors and program Steering Committee to remove obstacles impacting timely project completion.
• Take a proactive stance on project risk management:
• Anticipate and identify potential areas of risk and obtain guidance from appropriate manager or Contracting Officer (CO).
• Track, monitor and facilitate resolution of issues and risks identified within the projects, as well as compliance related dependencies.
• Maintain issue, risk, and/or action logs.
• Develop, draft, and recommend contingency plans to minimize / eliminate risks on an ongoing basis for review and acceptance by appropriate manager / personnel.
• Communicate regularly with executive sponsors, key stakeholders, strategic partners, and managers independently and in team meetings.
• Support and facilitate the following functions:
• Written and verbal sponsor communication.
• Inter-project team communications and coordination.
• Issues and risk management.
• Coordination with IT resources.
• Coordination with the program enterprise architect.
• Sponsor meeting management.
• Support and facilitate the following deliverables:
• Scope Definition and Management.
• Implement Organizational Design and Change Management with respect to a culture resistant to change.
• Process and System Design requirements.
• When necessary, manage the successful transition of a project or program of projects to another project manager including any training, documentation, and meeting coordination required to bring the new PM fully up to speed on all critical aspects of the work and introduce them to executive sponsors and key stakeholders.
• Coordinate and assist management with transitions of identified project resources as needed. This may include gathering information from departing/transitioning resources to identify subject matter expertise, documenting workloads, identifying training requirements to facilitate smooth transitions.
• Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.

Requirements:

• A bachelor’s degree in business administration, computer science, information technology, engineering, or a related technical discipline is preferred.
• 10 years of experience is required with an applicable bachelor’s degree.
• 14 years of direct work experience is required without a degree or a non-applicable bachelor’s degree.
• Experience must include project management of full lifecycle OT/IT Software, OT/IT Hardware, Data Integration, Telecom and/or Network Infrastructure related projects, developing technical specifications and project plans for medium-to large-sized projects. Service Desk or Operations and Maintenance (O&M) experience will not meet project experience requirements.
• Note: Level 3 is typically responsible for medium – to large -sized projects (25M and higher lifecycle cost). “Typically,” as it refers to project size is determined by an average of the worker’s assigned projects and includes the complexity, visibility, and sensitivity of the projects within the past year and is not based on a single project-funding amount.
• Advanced skills with MS Project to include fundamental operation, function, and workflow of MS Project regarding timelines, dependencies, project expectations, milestones, and resources.
• Demonstrated ability to manage OT/IT Software, OT/IT Hardware, Data Integration, Telecom and/or Network Infrastructure projects, and/or Applications Integrations projects in accordance with industry project management principles.
• Expert at supporting the full lifecycle of projects through the IT Systems Development Lifecycle.
• Expert at eliciting information from stakeholders, documenting and communicating, including via Project Plans, Functional & Technical Specifications, Schedules, Resource Plans, Budgets, and Presentations.
• Demonstrated experience with expert-level communication and customer service skills to advance assigned project(s) forward in a large agency environment with multiple stakeholders.
• Experience delivering projects with Cyber security and/or compliance requirements (ex: NERC-CIP, FISMA and NIST).
• IT project and program management experience within an Information Technology or Operational Technology environment
• Experience with Agile and Waterfall methodologies.
• Valid U.S. Driver’s License is required.

Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.

Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.

ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

If you have any questions about the job posting, please contact

If you have any questions about our Reasonable Accommodation Policy, please feel free to email

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Work Hours per Biweekly Pay Period: 80.00

Shift: Weekdays with Occasional Weekends

Location: 1324 Lakeland Hills Blvd Lakeland, FL

Pay Rate: Min $79,164.80 Mid $95,243.20

Position Summary

The Diabetes Education Coordinator develops diabetes education programs that enhance quality of life for individuals with diabetes and their caregivers, including diabetes, exercise, and nutrition education. Clinical duties include consultations for inpatients and collaboration with team members to provide evidence-based care. The individual serving as the Coordinator demonstrates advanced knowledge of the lifelong process of managing a chronic disease and facilitating behavior change. The Coordinator works to maintain ADA (American Diabetes Association) recognition status and oversees the Center for Disease Control and Prevention’s Diabetes Prevention Program (DPP). The Coordinator serves as the chair of the Lakeland Regional Health Diabetes Advisory Board, develops and submits the annual plans for the outpatient Diabetes Self-Management Program and team member education as it relates to diabetes management.

Position Responsibilities

People At The Heart Of All We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
• Safety And Performance Improvement
• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.
• Stewardship
• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.
• Standard Work Duties: Diabetes Coordinator
• The Diabetes Education Coordinator is responsible for developing a positive relationship with inpatients/outpatients and assisting the patient through the process of actively working towards optimal health and glycemic control through education.
• In collaboration with nursing and medical staff, monitors the clinical care of patients and provides clinical support to improve patient care and outcomes, for both inpatient, outpatient, and across the continuum of care.
• The Diabetes Coordinator conducts a thorough, individualized assessment of the person with or at risk of diabetes. The assessment process requires ongoing collection and interpretation of relevant data as well as the development of mutually acceptable goals.
• The diabetes coordinator develops the DSME/T (diabetes self-management education/training) to attain the mutually defined goals to achieve desired outcomes. The plan integrates current diabetes care practices and established principles of teaching and learning. The plan is coordinated among the diabetes healthcare team members, the person with or at risk for diabetes, his or her family, significant others, relevant support systems and the referring provider.
• The diabetes coordinator provides DSME/T according to the defined plan and desired goals and outcomes. Implementation may involve collaboration with other professional and community resources and services.
• The Diabetes Coordinator evaluates and maintains an accurate record for each person with diabetes, aggregate outcome measures for the program and the quality of DSME/T.
• The Diabetes Educator teaches use of blood glucose meter, insulin preparation, injection skills and techniques.
• The Diabetes Coordinator works collaboratively with internal and external stakeholders to develop innovative projects and programs to educate community members about diabetes.
• The diabetes coordinator develops and provides ongoing staff education including the direction and dissemination of diabetes information with the hospital wide Diabetes Liaison group.

Competencies & Skills

Essential:

• Demonstrates familiarity with pathophysiology, epidemiology and clinical practice consistent with advanced practice nursing and diabetes education certification.
• Fosters an inter-professional approach to safety, quality improvement, evidence-based practice, research, and translation of research into practice. Supports areas of responsibility as clinical expert resource for protocols, policies, and/or evidence-based order sets.
• Provides diabetes support and care in a culturally-competent manner across the lifespan.
• Applies current principles of teaching and learning and/or behavior change to facilitate self-management skills.
• Contributes to the advancement of nursing by disseminating outcomes of research in best evidence-based practices. Pursues ongoing professional development.
• Works with an interdisciplinary diabetes team to tailor interventions to individual self-management education including activity, blood glucose monitoring, carbohydrate counting, medication teaching, problem solving, survival skills, healthy coping, and prevention of acute and chronic complications.
• Ability to assist patient and/or staff with use of insulin pump as needed during hospitalization.
• Oversees program accreditation/recognition requirements for ADA Recognized Diabetes Program and CDC Diabetes Prevention Program.
• Participates in professional organizations to address issues of concern to meet patients’ needs and to improve nursing practice and system effectiveness.
• Integrates knowledge of governmental and regulatory opportunities/constraints to affect patient transitions across continuum of care.

Qualifications & Experience

Essential:

• Bachelor Degree in Nursing

Preferred:

• Master Degree In Nursing

Essential:

• Nursing

Nonessential:

• Nursing, MPH or Related Health Field

Essential:

• Basic Cardiac Life Support

Other information:

Licenses Essential: Current license as Registered Nurse.

Certifications Essential: BLS

Certifications Preferred: Certification in Diabetes Education.

Experience Essential:

Diabetes Self-Management Education and Support ( DSMES) experience

Experience in developing curriculum, presentations and evaluation of programming.

Minimum five years of experience in diabetes education.

Academic or experiential preparation in areas of chronic disease care, patient education and/or program management.

Must be able to oversee the planning, implementation and evaluation of the diabetes programs.

Experience with facilitating behavior change.

Experience Preferred:

Life style coach through the CDC.

Experience diabetes education coordinator.

• Have demonstrated experience building or expanding outpatient programs, not just maintaining existing ones

• Be highly organized, reliable, and accountable

• Communicate proactively and professionally with internal and external partners

• Thrive in an environment where expectations are clear, but day-to-day direction is limited

• Be a strong team player who understands the importance of collaboration, while also owning their individual responsibilities