Deeper Dive Synonym Jobs in Usa

Own Key Accounts. Drive Growth. Be the Commercial Lead Customers Trust.

If you want a role where your relationships, technical curiosity, and follow-through directly impact revenue, this is it. You will inherit meaningful accounts, get face time with decision-makers, and have a real voice in what the business does next.

Sales Key Account Manager | North America | About 50% Travel

What you get

• A real book of business to own, not just lead lists
• The ability to influence product direction by bringing the voice of the customer to the table
• Visibility with leadership and a clear path to grow your scope
• Variety in customers, applications, and technical challenges so you keep learning

What you will do

• Own key accounts and grow them through deeper penetration, new applications, and proactive account planning
• Build trusted relationships with decision makers across customers, suppliers, and industry partners
• Be the voice of the customer internally and help shape solutions and product direction
• Own account plans, sales targets, KPIs, and forecast accuracy
• Lead the commercial side of product and service launches with customers
• Provide consultative, technical support to customers and internal teams
• Spot opportunities and improvements by staying close to the market and the work happening in plants
• Partner with R&D, marketing, operations, and leadership to execute, not just talk
• Represent the business at trade shows and industry events
• Support specifications and territory coverage as needed

What you bring

• Bachelor’s degree in Business, Engineering, or a related field
• 3 to 5 years of technical B2B sales or key account management experience
• Experience selling into manufacturers or supporting engineered, technical products
• Comfort working with technical tools and documentation (AutoCAD, SolidWorks, FMEA)
• Strong presentation skills and the ability to translate technical details into clear value
• Self-driven, organized, and accountable
• Collaborative and solutions-oriented, low ego, high follow-through

Why this role

• Direct ownership of customer growth and revenue
• High visibility and influence without corporate red tape
• Technical, consultative selling with real customer proximity
• Long-term growth runway for someone who wants to build and lead

Interested? Apply or message us to start the conversation.

#KeyAccountManager #AccountManagement #TechnicalSales #SalesJobs #B2BSales

Technical Account Manager

Location: Remote in New Hampshire or New York

Our client is a well-established North-American distributor of advanced printed-circuit-board (PCB) materials that powers many of today’s most innovative electronics manufacturers. As they continue to invest in next-generation products and deeper customer partnerships, they are adding a Technical Account Manager to own revenue growth across a multi-state territory. This is a high-impact, hunter-oriented role for a salesperson who loves blending hands-on technical engagement with strategic account expansion.

Key Responsibilities

• Grow the territory. Drive both expansion and net-new revenue by serving as the go-to resource for PCB-materials expertise, delivering timely guidance and cultivating long-term customer partnerships.
• Create and execute a territory playbook. Develop a data-driven business plan that increases wallet share across fabricators, contract manufacturers, and OEM design teams.
• Own the customer relationship 360°. Partner with field applications engineers, supplier contacts, and internal supply-chain teams to ensure material availability and seamless technical support.
• Value-sell for margin. Leverage cross-selling, up-selling, and margin-enhancement techniques to unlock incremental gross-profit opportunities.
• Be the face of the brand. Represent the company at trade shows, industry symposiums, and customer innovation days, positioning the portfolio at the forefront of next-gen electronics.
• Drive portfolio growth. Collaborate with product management to spot white-space opportunities and recommend new materials or services.
• Keep the pipeline clean. Forecast demand, review quotes, and resolve RMAs while maintaining accurate opportunity data in Salesforce (or comparable CRM).
• Travel 30 %. Spend roughly one-third of your time meeting onsite with manufacturing and engineering leaders across the Northeast (all travel fully expensed).

Skill Set & Qualifications

• Bachelor’s degree in engineering, Materials Science, Business, or related field.
• 5 + years of external sales experience supporting PCB, semiconductor, electronics, or industrial materials markets.
• Demonstrated “hunter” mentality with a track record of winning new logos and expanding existing accounts.
• Solid grasp of PCB fabrication processes, materials, and value drivers; able to translate technical features into ROI.
• Proficiency with modern CRM tools for pipeline management, forecasting, and territory analytics.
• Excellent communication, negotiation, and presentation skills; comfortable engaging from technician to C-suite.
• Valid driver’s license and ability to travel up to 30 % across the territory (primarily by car, occasionally by air).

Work Environment & Benefits

• Operate from a home office anywhere in New Hampshire with company-provided laptop, phone, and expense card.
• Competitive base salary plus uncapped commission, car allowance, and full benefits (medical, dental, vision, 401 (k) match, PTO).
• Clear promotion paths into senior sales leadership, product management, or key-account specialization.
• Join a tenured team that prizes integrity, collaboration, and continuous learning.

Ready to take the lead?

If you thrive on winning new business, love digging into technical problems, and enjoy the freedom of a remote schedule with moderate travel, we want to hear from you. Apply today to explore how you can accelerate your sales career while driving the future of advanced electronics.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

**This role is onsite in Scottsdale, AZ**

The Operations and Sales Analyst (OSA) plays a critical role in driving business efficiency and revenue performance by transforming data into actionable insights. This role partners cross-functionally across Sales, Marketing, Clinical Services, Laboratory Operations, Pathology Operations, Procurement, and Finance to forecast performance, analyze trends, and support strategic and operational decision-making.

The OSA is responsible for the end-to-end management of data content, collection, validation, visualization, forecasting, and reporting. This includes developing dashboards and analytical tools that support leadership decision-making, ensuring data integrity, and translating insights into clear, practical recommendations that improve workflows, scalability and sustainable growth.

What you’ll be doing…

Data Analysis & Reporting:

• Collect, analyze, and interpret commercial and operational data using appropriate analytical and statistical techniques.
• Identify trends, risks, and opportunities; define and monitor key performance indicators (KPIs) to measure performance
• Develop and maintain interactive dashboards, reports, and visualizations to support recurring and ad hoc business decisions across operations.
• Translate complex datasets into clear, actionable insights for executive and cross-functional stakeholders.
• Present findings and recommendations to leadership teams.

Systems & Data Integrity Support:

• Partner with IT and other cross-functional stakeholders to recommend and support system, process and reporting enhancements
• Conduct data validation and peer reviews to ensure accuracy, completeness, and consistency across all analytics outputs

Forecasting & Strategy Support

• Collaborate with leadership to develop sales forecasts and procurement forecasts
• Support sales compensation planning and broader commercial and operational strategic planning initiatives
• Provide data-driven recommendations to sales, marketing, clinical services, and operations leadership

Cross-Functional Collaboration:

• Partner with Sales, Marketing, Clinical Services, Finance, Operations, Quality, Procurement, and process engineering teams
• Translate business questions into structured analytical plans and convert insights into operational execution

Technology & Tools:

• Collaborate with IT and other stakeholders to evaluate, implement, and optimize commercial and operations technology stack and analytics workflows in support of business goals

Performance Monitoring:

• Track and analyze operational KPIs to assess performance and evaluate the effectiveness of implemented initiatives
• Track and monitor marketing-generated leads, qualified leads, and attribution to evaluate campaign effectiveness

What you’ll need…

Knowledge & Skills & Experience

Required:

• 5-7 years of experience in data analysis, business intelligence, lab operations analytics, sales operations, commercial analytics or a similar role
• Proficiency with analytical and reporting tools such as Tableau, One Model, advanced Excel (pivot tables, macros), SQL, SQL Server Management Studio (SSMS), R, Python, or similar platforms.
• Experience defining, structuring, and documenting data for diverse audiences
• Ability to translate business needs into meaningful, actionable data solutions

Preferred:

• Familiarity with core business functions and workflows, including customer lifecycle, laboratory processes, and go-to-market operations
• Strong analytical, problem-solving, critical thinking, and statistical modeling skills
• Excellent communication, presentation, and stakeholder management abilities
• Demonstrates adaptability, welcomes feedback, and remains comfortable working in an environment that requires rapid iteration.
• Collaborative mindset with the ability to work effectively across cross-functional teams
• Proven ability to manage multiple priorities in a fast-paced environment
• High attention to detail, strong organizational skills, and comfort working in a regulated and evolving environment
• Demonstrated commitment to confidentiality and responsible data stewardship
• Experience working with CRM systems (Salesforce or similar)

Education, Certifications, and Licensures

Bachelor’s degree in Business Analytics, Statistics, Mathematics, or a related field

Other:

• Ability to use standard office equipment, including copiers, scanners and PDF tools.
• Ability to sit or stand for extended periods.
• Ability to perform repetitive motions.
• Ability to lift up to 25 pounds.
• This job will be expected to work onsite at CND's Scottsdale, AZ headquarters 4-5 days/week.

Grow Your Career With Us

CND Life Sciences is a patient and employee-centric, future-focused organization. We know there is a patient hoping for answers behind every Syn-One test we perform, and this knowledge drives us day in and day out to be our best. We are dedicated, driven, and passionate with a strong sense of community and team spirit.

CND offers plenty of advancement opportunities and excellent benefits to include medical, dental and vision, STD, LTD, Life, AD&D, and 401K with an employer match and encourages a positive work life balance.

Our Mission

Since our founding, CND Life Sciences has been on a mission to advance the care of patients who face the potential diagnosis of a neurodegenerative disease. With long careers in research and clinical care, our founders set out to unlock deeper stories within the skin by detecting key pathological markers in the peripheral nervous system that had been previously out of reach.

Our Core Values

CND maintains core values that guide our work and mission every day.

Great science. It’s the foundation of everything we do.

Patients first. There is a patient hoping for answers behind every test we perform – we never forget that.

Clinician-minded. We are founded by physicians and dedicated to helping clinicians care for patients – we embrace this responsibility.

Quality core. We adhere to high laboratory standards and quality practices – it’s the only way to operate.

Always thinking. We are relentless in determining how we can innovate and do better – it’s just in our DNA.

Respect. We hold our employees, customers, partners, and suppliers in high regard – we succeed when we are aligned.

CND Life Sciences is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

Hoag Compass, a physician-led precision lifestyle medicine and digital health program within Hoag Health, the top-ranked health system in Orange County, CA, is seeking a Primary Care/Lifestyle Medicine Physician to join our growing program in San Clemente, CA!

Hoag Compass is a membership-based primary care model designed for patients who want proactive, personalized, and evidence-based care focused on prevention, performance, and long-term health optimization. The program integrates advanced diagnostics, lifestyle medicine, longitudinal data tracking, health coaches, exercise physiologists, and coordinated specialty care within a high-touch clinical experience.

Compass offers both hybrid (in-person + virtual) and fully virtual pathways supported by internally developed digital tools and Epic integration. Physicians practice with a limited patient panel, allowing for deeper clinical engagement, prevention-focused strategy, and continuity across the care lifecycle.

This is a high-functioning, physician-led practice seeking a collaborative, clinically rigorous, and self-directed physician who thrives in evolving care models and values high-touch, relationship-based care.

Details:

• Schedule: Full-Time, Monday – Friday
• Location: San Clemente, CA
• Setting: Outpatient, clinic with Telehealth integration
• Focus: Primary Care/Lifestyle Medicine
• Culture: Strong culture of collaboration and collegiality amongst providers and staff
• Staff: Dedicated and seasoned support staff and administrative support
• EMR: Epic

Duties:

• Manage a limited patient panel across the full care lifecycle, including health baselining, risk stratification, preventive planning, acute and chronic care management, longitudinal optimization, and structured reassessment
• Conduct in-office visits, telehealth visits, and asynchronous communication through secure digital platforms
• Develop individualized, evidence-based care plans incorporating lifestyle medicine, appropriate pharmacotherapy, and advanced diagnostics when indicated
• Lead and coordinate a multidisciplinary care team including registered dietitians, exercise physiologists, and health coaches
• Partner with specialty services to ensure seamless integration between preventive and specialty care
• Collaborate with digital health teams to refine workflows, optimize data capture, and ensure patient-centered and clinician-centered digital experience
• Stay current on the latest trends and technologies in digital healthcare
• Stay current on evolving evidence related to preventive, metabolic, and age-related risk optimization
• Contribute to ongoing refinement of the Compass clinical model through data-informed feedback and collaborative program development

Hoag Compass providers also demonstrate:

• A deep commitment to prevention, lifestyle medicine, and high-quality primary care
• Clinical rigor and comfort interpreting advanced biomarkers within an evidence-based framework
• A commitment to building care systems that support physician wellbeing, clinical excellence, and exceptional patient outcomes
• Adaptability in high-growth, evolving clinical environments
• Commitment to continuous professional growth in lifestyle medicine, population health, and digital care delivery
• Ability to balance innovation with brand integrity and scientific discipline

Qualifications Required:

• M.D. or D.O. Degree
• Board Certified or Board Eligible in Family Medicine or Internal Medicine
• Active CA Medical License or ability to obtain CA Medical License
• Experience or strong interest in Lifestyle Medicine and prevention-focused care
• Technologically proficient and comfortable practicing in a digitally integrated environment
• Technologically savvy. Have an interest in leverage technology to support preventative care measures
• Background in Preventative Precision Medicine and/or Lifestyle Medicine
• Lifestyle Medicine Certification strongly preferred
• Experience with a membership or subscription model is preferred.

Preferences:

• Board Certification in Lifestyle Medicine (DipABLM) and/or Obesity Medicine (ABOM), or demonstrated commitment to pursuing certification
• Experience in membership-based or concierge care models
• Experience applying lifestyle medicine interventions across nutrition, exercise, sleep, stress, and behavioral health
• Comfort interpreting advanced diagnostics, longitudinal biometrics, and digital health data within appropriate clinical contexts
• Experience contributing to educational initiatives, workshops, webinars, or professional presentations aligned with preventive and lifestyle-based care

Compensation & Benefits:

• Competitive Compensation Package: Base Salary plus Quality and Performance Bonuses
• Reimbursement for Medical Staff application fees, Licensure fees, Board Certification Fees
• Malpractice and Tail Coverage provided by Hoag Health
• Comprehensive Benefits Package: Medical, Dental, Vision, Retirement Plan with employer match
• Generous Paid Time Off Policy
• Annual CME Allowance

Contact:

Steven Yi

Physician Consultant

Job Summary

The Technical Support Engineer (TSE) is a technical, escalation‑focused role responsible for advanced troubleshooting, environment validation, and root cause analysis across application, endpoint, and network layers. This role supports complex customer issues that require deeper technical investigation beyond standard product workflows.

The TSE role requires strong foundational endpoint and operating system troubleshooting skills aligned to CompTIA A+ level knowledge (or equivalent), along with networking fundamentals aligned to CompTIA Network+ level knowledge (or equivalent). The Support Engineer differentiates product defects from environmental, endpoint, and network‑related causes and provides complete diagnostic evidence prior to escalation to Engineering or Product teams.

Essential Duties & Responsibilities

• Act as an escalation point (L2/L3) for complex technical issues raised by Product Support Representatives (PSRs).
• Conduct detailed endpoint diagnostics, including OS configuration, workstation requirements, drivers, resource utilization, and client-side dependencies.
• Troubleshoot network and connectivity issues affecting application performance, including DNS, ports, firewall rules, latency, and packet loss.
• Analyze logs, system outputs, and telemetry to identify root causes across applications, environment, and infrastructure layers.
• Validate customer environments prior to escalation, ensuring complete reproduction steps, logs, and diagnostic details are documented.
• Participate in Sev1 and Sev2 incident response efforts, including incident bridge calls, as required.
• Maintain end-to-end ownership of escalated cases through resolution, providing timely and accurate updates to stakeholders and customers.
• Identify recurring issues and contribute to long-term resolution through documentation, knowledge sharing, and collaboration with Product and Engineering teams.

Knowledge & Technical Requirements

• Demonstrated troubleshooting competency aligned to CompTIA A+ (or equivalent), including:
• Endpoint hardware and software troubleshooting
• Windows operating system fundamentals
• Basic security and operational procedures
• Structured problem isolation and diagnostic methodology
• Demonstrated networking competency aligned to CompTIA Network+ (or equivalent), including:
• TCP/IP fundamentals
• DNS concepts and resolution issues
• Basic routing and switching concepts
• Firewall, port, and connectivity diagnostics
• Experience supporting Windows and Linux server environments.
• Working knowledge of LAN/WAN technologies and firewall concepts as used in customer environments.
• Experience using remote diagnostic tools and executing structured diagnostic workflows prior to escalation.
• Ability to clearly document technical findings and communicate root cause analysis to both technical and non‑technical audiences.

Experience & Qualifications

• 3–5 years of experience in technical support, systems support, or infrastructure‑focused troubleshooting roles.
• Experience supporting SaaS or cloud‑hosted applications preferred.
• CompTIA A+ and/or CompTIA Network+ certifications preferred; equivalent demonstrable knowledge and experience accepted.

Working Conditions

• Participation in incident response or escalation activities outside normal business hours may be required as needed.

The Technical Customer Support Representative II provides intermediate-level technical support and customer assistance via phone, email, and chat. This role supports customers with product installation, configuration, troubleshooting, maintenance, and general product usage while delivering a high-quality customer experience.

The incumbent applies strong product knowledge, sound judgment, and problem-solving skills to resolve issues efficiently, escalate complex cases as needed, and support continuous product improvement. This position works under moderate supervision and has attained full proficiency within a defined area of responsibility.

This role supports the organization’s core objectives, including safe and responsible diver acquisition and retention, member growth, financial sustainability, and global alignment.

WHAT YOU WILL DO

(Other duties may be assigned)

Technical Support & Troubleshooting

• Diagnose and identify root causes of customer-reported issues using internal systems, customer data, and collaboration with cross-functional teams.
• Provide real-time troubleshooting support during customer interactions and submit service requests to Product & Technology teams when escalation is required.
• Coordinate follow-up with customers when issues cannot be immediately resolved, setting clear expectations and timelines.
• Educate customers on alternative solutions or workarounds while issues are under review.
• Partner with Product teams to provide user SQA testing feedback in support of product and project development.

Customer Experience & Communication

• Deliver a high-quality customer experience by actively listening, asking clarifying questions, and accurately assessing customer needs.
• Build customer loyalty through timely and effective follow-up on service requests and issue resolution.
• Monitor and communicate service request status using tools such as Zendesk and Salesforce.
• Serve as an advocate for members and customers by escalating trends or recurring issues to senior team members or relevant departments as appropriate.
• Respond to member and consumer inquiries related to eLearning, eCards, online accounts, application status, and related services.

Documentation & Workflow Management

• Accurately document customer interactions, including inquiries, actions taken, and outcomes, in designated systems.
• Manage assigned workflows, service queues, and membership or student accounts to meet established service levels.
• Review, coordinate, and process service requests across all membership levels in a timely manner.
• Provide daily reports on assigned processes and performance metrics, as directed.

Team & Department Support

• Support departmental workload fluctuations, including ticket management, processing, filing, image verification, callouts, and email support.
• Participate in training and continuous learning to maintain proficiency in tools, systems, and products.
• Maintain strict confidentiality regarding sensitive customer and employee information.
• Adhere to all company policies and procedures, including those outlined in the PADI Employee Handbook.

WHAT YOU WILL NEED TO BE SUCCESSFUL

Education and Experience

• High school diploma or General Education Degree (GED) required.
• Minimum 1 year of customer service and technical support experience, or an equivalent combination of education and experience.

Technical Knowledge & Skills

• Demonstrated analytical skills to diagnose technical issues and determine appropriate resolutions.
• Ability to clearly document technical issues, findings, and resolutions.
• Proficiency in troubleshooting digital products, applications, and systems.
• Working knowledge of Microsoft Office applications.
• Experience using Zendesk and Salesforce preferred.

Language & Communication Skills

• Ability to read, analyze, and interpret business documentation, technical procedures, and regulations.
• Ability to draft reports, business correspondence, and procedural documentation.
• Ability to communicate effectively with customers, managers, and cross-functional partners.
• Fluency in a second language is a plus.

Reasoning Ability

• Ability to apply common-sense understanding to carry out detailed instructions in written, oral, or diagram form.
• Ability to solve practical problems and adapt to situations with limited standardization.
• Ability to interpret and follow instructions in multiple formats.

Behavior Competencies

• Demonstrates professionalism, accountability, and collaboration in support of team objectives.
• Follows established procedures and accepts constructive feedback.
• Interacts respectfully and effectively with coworkers and customers.
• Contributes to a positive, inclusive, and productive team environment.

Other Skills and Abilities

• Strong written and verbal communication skills.
• Excellent organizational and time-management skills with the ability to prioritize tasks.
• Detail-oriented with a high level of accuracy.
• Professional phone presence and customer-focused demeanor.
• Ability to multitask, adapt to change, and work effectively under pressure.
• Strong interpersonal, negotiation, and conflict-resolution skills.
• Demonstrated commitment to customer satisfaction and service excellence.
• Typing proficiency of approximately 75 words per minute.
• Cultural awareness and sensitivity when interacting with a diverse global customer base.

WHO WE ARE

Founded in 1966, PADI has spent nearly six decades shaping the future of scuba diving, consistently raising the bar for the industry we love. We know who we are as a company, yet we continually evolve, keeping our mission fresh, modern, and relevant. One thing that never changes is our commitment to being “The Way the World Learns to Dive.”

With over 30 million divers certified worldwide, more than any other scuba diving agency, we are proud to live our purpose every day: Seek Adventure, Save the Ocean.

We foster a work environment that values individual contributions while thriving on collaboration to achieve shared business objectives. Our leadership team supports a healthy work-life balance through flexible hours and comprehensive benefits.

If this role excites you and you meet the requirements above, we would love to get to know you! Learn more about us at note that PADI collects personal information relating to its candidates for employment to manage the recruitment process. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. To view PADI's Privacy Notice please go to

About Mural Group

Mural Group is a recruiting firm made up of former startup recruiters and operators. We work with the fastest growing startups across the US.

Role Overview

As our Talent Sourcer and Researcher, you will be the engine room of our recruiting team. You won't just be "finding resumes"; you will be mapping out entire industries, identifying .01% talent before they even hit the "open to work" button, and providing the data-driven insights we need to execute on high-level searches for our clients.

Key Responsibilities

• Market Mapping: Conduct deep-dive research into competitor landscapes, industry trends, and talent pools to identify where the best people are hiding.
• Candidate Identification: Utilize advanced sourcing techniques (Boolean, X-ray search, social engineering, and niche platforms) to build diverse pipelines for high-priority roles.
• Outreach & Engagement: Craft highly personalized, compelling outreach messages that achieve high response rates from passive candidates.
• Data Integrity: Maintain a "source of truth" in our ATS/CRM, ensuring candidate data is accurate and the pipeline is organized.
• Strategic Partnership: Collaborate with Hiring Managers and Recruiters to calibrate requirements and pivot sourcing strategies based on real-time market feedback.
• Strategic Sourcing: Map out the ecosystems of top-tier VC portfolios (Sequoia, Andreessen Horowitz, etc.) to track talent movement.
• Full-Cycle Research: Deep-dive into specific tech sectors, from Generative AI to Fintech, to understand the "who’s who" and where the best talent is.

Who You Are

• Early Career / High Potential: You are a recent grad or have 1–3 years of experience in Computer Science, Finance, or Strategy & Ops.
• AI Enthusiast: You don't just use ChatGPT, you understand how to build agents and workflows to increase your productivity and efficiency
• Analytical & Logical: You think in "If/Then" statements. You see a process and immediately think about how to make it 10x faster.
• VC Mindset: You are obsessed with the startup ecosystem. You know the difference between a Seed round and a Series C and why the talent needs for each are different.
• Culture: You are excited about building something from the ground up with a team of high agency, low ego people.

Senior Experience Designer

Your future starts here

Imagine being part of a team that helps clients build better relationships with their customers. When you join us, you will help our clients identify and execute experience-led strategies that improve real outcomes. Every day, we collaborate with clients and each other to bring human-centered design and technology expertise, paired with deep industry experience, to deliver measurable business results.

Position Description

At G2O, we believe great experiences are built when design and research work hand in hand. We are looking for a senior practitioner who can lead hands-on product design while also running the research needed to inform decisions and clearly explain the rationale behind them.

As a Senior Experience Designer, you will be embedded with a client team in financial services, to help shape and improve a digital product. You will spend most of your time designing in Figma and moving work toward delivery, typically around a 70/30 split of design to research depending on the phase of the work. You bring a service design mindset: you step back to understand the end-to-end journey, then dive into the details of individual touchpoints and features.

On the research side, you will take a hybrid ownership role. You will define learning objectives, select methods, create discussion guides, facilitate sessions, and synthesize findings. Recruitment and logistics may be supported by the client or engagement team when available, but you are comfortable owning the work when you need to.

You will partner closely with client stakeholders and collaborate with the client’s technical vendors to ensure what you design is feasible, aligned, and rooted in real user needs. You will often present alongside teammates (product, technology, or other design partners) and you are also capable of defending decisions on your own when required.

Day to Day Key Responsibilities Include:

Design

You will own product design work from concept through delivery. This includes mapping flows, designing component-level screens, and building interactive prototypes in Figma. You will explore multiple directions, make clear tradeoffs, and keep the quality bar high for anything that reaches the client.

You will work within an existing design system and contribute improvements when gaps appear, such as proposing patterns, refining components, and documenting usage guidance so the work can scale.

You will collaborate with the client’s technical vendors to ensure design intent is understood and carried through into implementation.

Research & Insight

You will plan and conduct the research needed to move design forward with confidence. You will scope learning objectives with stakeholders, choose appropriate methods, and facilitate sessions ranging from 1:1 interviews to remote unmoderated studies.

You will connect insights across multiple sources to make sense of what is happening and decide what to focus on next. You will translate findings into clear implications for design, prioritization, and product direction.

You will think beyond single touchpoints when needed by mapping journeys, spotting gaps across channels, and identifying where improvements can drive the most value. Most of the work will lean closer to feature-level and workflow design, with the ability to zoom out to cross-channel journeys when the problem demands it.

Client Partnership

You will build strong, trusting relationships with client stakeholders and contribute as part of a larger engagement team. You will participate in presentations and working sessions, clearly articulating the rationale behind your recommendations and tying decisions back to customer needs and business goals.

You will be comfortable navigating complex dynamics in regulated environments and communicating with clarity, empathy, and confidence. When needed, you can present directly to senior stakeholders and defend decisions independently.

Practice Contribution

You will contribute to the ongoing evolution of G2O’s Experience practice. You will share what you are learning from client work, help refine how we do things, and bring fresh perspectives on tools, techniques, and trends that strengthen our craft.

The Ideal Candidate:

You are a designer first, and you do not wait for someone else to do the research. You can plan it, facilitate it, and synthesize it, then use what you learn to make stronger design decisions. You are comfortable presenting to stakeholders and you can also do the quieter work of listening closely in a user interview.

You think in journeys and systems. You know how to step back to understand what people need across a broader experience, then dive in to nail the details of flows, screens, and interactions.

You are passionate about helping companies reduce customer pain points and you can tell a clear story that helps others act. You are skilled at translating client language into customer language and focusing teams on what matters.

You are not interested in technology for technology’s sake. You care about solving human problems through thoughtful product design, and you are comfortable working alongside technical vendors and translating between design intent and what is feasible.

You like seeing projects through. You bring structure to ambiguity, you follow through on commitments, and you raise the bar for quality and clarity.

Qualifications

7+ years of experience in product, UX, or experience design, preferably with a mix of agency and client-side experience

Demonstrated experience doing both design and research, including planning, facilitating, and synthesizing research to inform and defend design decisions

Strong hands-on product design skills in Figma, including component-level design, user flows, and interactive prototyping

Experience working within an existing design system and contributing to its evolution through patterns, components, and documentation

Experience with service design methods such as journey mapping and service blueprinting, with the ability to think across channels and touchpoints when needed

Deep understanding of how design fits within design thinking, lean product, and agile development approaches

Strong presentation and storytelling skills, with the ability to articulate the rationale behind work in a way that builds trust with clients

Experience collaborating with technical vendors or development partners to carry design intent through to implementation

Banking or financial services experience is strongly preferred. Experience in other regulated industries is also valued.

Degree in design, HCI, psychology, or a related field

Occasional travel may be required, though it is unlikely

More about G2O

We’re different than other companies at G2O. We blend research and design, technology, and data expertise to deliver the solutions our clients crave, and we do all of this as one in-house team, from vision to execution. We’re also the largest company of our kind based in Ohio to do this, and have been evolving how we do it for 40 years.

Individually, we bring a wealth of experience from diverse backgrounds, personally and in business. We’re a diverse and passionate team of leaders and experts in technology, data, analytics, design, content, and more. But we are best when we put our minds together. Each person brings something distinct to our team, a unique flavor to their background or experience. That makes for stronger collaboration and elevates outcomes for our clients.

Are you ready to collaborate to greatness with us?

Learn more at /careers

Location: El Segundo, Hybrid (in office Monday, Tuesday, Thursday) 

Pay: Competitive 100k - 200k Depending of Experience   

About Us:

At Ocra Brands, we're all about blending cutting-edge technology with business innovation. We're looking for passionate, sharp minds ready to dive deep and accelerate our digital transformation with AI, tech, tracking solutions, and software development

About the Role:

You will be our AI implementation champion—integrating AI tools and helping teams adopt them. You'll also ensure our tracking is top-notch across platforms like Google and Facebook Ads, and you’ll dive into Shopify and tools like Northbeam.

Key Responsibilities:

• Implement AI solutions across departments, helping colleagues use AI (e.g., claude code, automation) to enhance their work—whether they’re in CRO, SEO, or creative strategy.
• Work on high-level software development tasks and ensure our tech stack is robust and future-proof.
• Oversee tracking and analytics, ensuring seamless integration with tools like Google Ads, Facebook Ads, and Northbeam.
• Work closely with Shopify and ensure e-commerce tracking is accurate and optimized.
• Collaborate with cross-functional teams, supporting them in leveraging AI to improve their day-to-day tasks—from writing scripts to boosting creative efforts.

What We’re Looking For:

• Computer Science degree or equivalent from the top universities like or a clear demonstration of extra ordinary abilities in real work AI application and software development. We are looking for someone that not only have the ability to execute but also to understand drive the bigger picture strategy to AI/ Software integration across the whole company
• A great understanding of Software development and AI and how it related to business
• A proactive, problem-solving mindset. You ask “why” and never shy away from a challenge.
• Extreme sense of urgency—you move fast, innovate faster.
• Team player with a positive attitude, eager to grow and contribute to our culture.

Know more about us:

:

:// /