Dcm Services Llc Jobs in Usa

Job Title: Salesforce Lead Consultant - Sales & Service cloud, LWC

Location: Torrance, CA - Hybrid Must (4 Days to office) - Locals Preferred

Employment Type: Contract-To-Hire/ Fulltime/ Permanent

About Smart IT Frame:

At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.

Roles and Responsibilities

Drive the architectural strategy and vision for complex enterprise solutions within the Technical Architecture family Develop and maintain architectural frameworks and governance to ensure consistency across projects Conduct architectural reviews and provide expert guidance to development teams Facilitate communication between stakeholders including business development and operations teams Identify risks and propose mitigation strategies related to architectural decisions Lead innovation initiatives by exploring new architectural styles and patterns Provide leadership in troubleshooting and resolving complex architectural issues Support the professional growth of team members through coaching and knowledge sharing

Mandatory Skills: Architecture Patterns and Styles,Microservices Architecture,Architectural diagrams,SOA and Microservices Based Architecture,Software Engineering and Design Architecture,CI/CD Architecture,Service Oriented Architecture,Architectural Patterns

Experience Level: 8 to 10 years

Community hospital part of a system looking to bring on VP Emergency Services! Bonus Incentives and Full Relocation!

Leads strategic planning and business development for the service line and identifies opportunities to drive differentiation and improve the overall quality and delivery of services provided. Developing and implementing strategic plans aligned to business objectives and engaging stakeholders as partners in the pursuit of excellence in patient care, the Vice President fosters a culture in which stakeholders are committed to the vision/mission/values of the organization.

• How many FTEs will the candidate be overseeing? ~160
• VP will oversee Adult ER + Pediatric ER + 3 FSEDs
• Adult main ER – 37 beds – 182 patients/day
• Pediatric ER – 10 beds – volumes are seasonal. Low volume around 60/day, high volume around 140/day. 40k visits on average per year in this ER
• 3 FSEDs
• VP reports into CNO
• 3 Directors report into VP – 1 for adult ER, 1 for Pediatric ER, 1 for FSEDs
• Managers and CNCs under Directors

Qualifications:

• 5+ years of RECENT (WITHIN THE LAST YEAR) Director of ACUTE CARE Emergency Services/Emergency Department experience. Candidates need to have Director Emergency Services experience in either a Level 1 or 2 trauma center, and they need to have managed an ER with annual volumes 80k+.
• Master's Degree or other approved education plan. Required
• BSN. Required
• Currently licensed as a registered professional nurse in the state(s) of practice and or/has an active compact license, in accordance with the law and regulation. Required
• Basic Life Support (BLS) required

Community hospital looking to bring on Manager Perioperative! Sign On Bonus and Relocation!

Administers, supervises and coordinates all peri-operative services. Responsible for the overall direction, coordination and evaluation of the surgical services for the organization. Responsible for budgeting; employee supervision; planning and directing work of employees; and addressing complaints and resolving problems within and between departments, continually collaborating with providers.

• This is a working Manager position; 2 ORs; ~ 12 employees (circulators, Pre/PACU, scrub techs, SPD, surgery scheduler); approximately 50 cases/month; reports to the CNO.

Qualifications:

• A minimum of five (5) years' experience in peri-operative and/or in a healthcare/clinical background required
• Consideration of education and related experiences may be evaluated for outstanding candidates
• Previous surgical services management experience is required
• BLS for non-clinical/licensed managers is required
• ACLS is required for clinical/degreed managers.

Hospital system looking to bring on a Divisional Director Laboratory Services! Bonus Incentive, Sign On Bonus and Full Relocation!

• Must have Multi-Site Lab experience on a National or Regional Level
• Background as a Medical Technologist is required

Main Duties:

1. Supports the Laboratory Service Line to execute on laboratory service opportunities in assigned division
2. Implementation of laboratory test (ordering), facility test menu, and equipment platform formularies, as well as other Service Line objectives
3. Coordination/centralization of laboratory services within geographic region,
4. Optimization of market based contracting and adherence to system contracts
5. Reference testing vendor selection and utilization
6. Assessment of client and commercial outreach business profitability
7. Billing compliance and charge capture
8. Assists in implementing best practices regarding laboratory quality and operations
9. Ensures laboratory facility readiness for ongoing successful regulatory accreditation

Qualifications:

• Bachelor’s Degree in Medical Technology or Laboratory Science is required
• Master’s or above Degree in Business, Healthcare Administration preferred
• Professional organization association required
• Clinical laboratory experience required
• 5+ years’ of recent experience in laboratory, at a director/manager level and/or laboratory consulting required
• Effective working knowledge of healthcare systems management, hospital/laboratory management, healthcare financial management, and third-party reimbursement issues, and clinical operations

Growing hospital looking to bring on Director Rehabilitation Services! Full Relocation!

Responsible for strategic planning and operational management of the function of the Rehabilitation Services department. Provides leadership and oversight direction to managers and staff. Responsible for quality, functional excellence, and contributions to accomplishment of hospital strategic and operational objectives. Serves as resource for physicians, staff, and management for the content of rehabilitation services. Position has administrative and financial responsibility for the successful operations of the department to promote growth and improvement in patient care, education, and research.

• Responsible for the Physical Therapy/Occupational Therapy Dept with BOTH Inpatient and Outpatient services.

Qualifications:

• State licensure as PT - Physical Therapist, or OT - Occupational Therapy, or SLP - Speech Language Pathologist. Must have a specialty certification.
• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.
• Advanced degree in related field or specialty certification
• 7+ years practicing as a health care professional with five years of people management experience in a healthcare environment.
• BLS-I - Basic Life Support Instructor (AHA)
• Membership in professional organization related to job preferred

Job Description:

L1 Service Desk Analyst (5–6 Years Experience)

NOTE: Candidate must speak both English and Spanish

Resource required in Minneapolis who can travel if needed or at least once a week

Start- immediate

full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.

Duration-1 year

Role Overview

• Act as the first point of contact for all IT-related incidents, service requests, and user inquiries

• Deliver high-quality, customer-focused support across enterprise IT environments

• Ensure first-call resolution wherever possible and effective escalation when required

Key Responsibilities

• Provide Level 1 technical support via phone, email, chat, and self-service portal

• Log, categorize, prioritize, and resolve incidents and service requests in the ITSM tool

• Troubleshoot issues related to:

o Windows and macOS end-user devices

o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

o Active Directory (password resets, account unlocks, group access)

o VPN, network connectivity, Wi-Fi, and printer issues

• Perform initial diagnosis and resolution using knowledge articles and SOPs

• Escalate unresolved incidents to L2/L3 teams with accurate documentation

• Follow ITIL-based incident, request, and problem management processes

• Meet or exceed defined SLAs, OLAs, and KPIs (FCR, AHT, CSAT)

• Provide user communication and status updates throughout the ticket lifecycle

• Participate in shift handovers and knowledge sharing sessions

• Identify recurring issues and suggest improvements or automation opportunities

• Support new user onboarding/offboarding tasks as per SOPs

• Assist in major incident calls by handling communications and ticket updates

Technical Skills & Experience

• 5–6 years of experience in an Enterprise IT Service Desk / End User Support role

• Strong hands-on experience with:

o Windows 10/11 and macOS

o Microsoft 365 & Teams administration basics

o Active Directory and Azure AD fundamentals

o Basic networking concepts (DNS, DHCP, TCP/IP, VPN)

• Experience with ITSM tools such as ServiceNow, Freshservice, ManageEngine, or similar

• Familiarity with remote support tools and endpoint management solutions

• Exposure to VDI, MFA, and endpoint security tools is a plus

Process & Compliance

• Good understanding of ITIL v3 / ITIL 4 processes

• Adherence to security, compliance, and access control policies

• Experience working in SLA-driven, 24×7 or shift-based environments

NOTE: Candidate must speak both English and Spanish

Resource required in Minneapolis who can travel if needed or at least once a week

Start- immediate

full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.

Duration-1 year

Service Manager – Agricultural Equipment

Location: Syracuse, KS

Reports To: Location Manager & Director of Service

Employment Type: Full-Time, Exempt

Position Summary

We are seeking a motivated and experienced Service Manager to lead and manage the Service Department for an agricultural equipment dealership. The ideal candidate will have a strong technical background in heavy equipment, proven leadership skills, and the ability to build long-term customer relationships.

In this role, the Service Manager will oversee daily service operations, manage technicians, ensure high-quality customer service, and drive department productivity and profitability. The position requires strong organizational, communication, and leadership abilities to manage work orders, service calls, inspections, warranty claims, and technician development while maintaining operational efficiency.

Key Responsibilities

Service Operations Management

• Develop, implement, and monitor effective Service Department processes to ensure high levels of customer satisfaction.
• Oversee service work orders, repairs, inspections, warranty work, and product improvement programs.
• Schedule and assign work to technicians based on skill sets and workload.
• Review repair orders for completeness and accuracy prior to billing.
• Ensure all tools, equipment, and service vehicles are properly maintained and in good working condition.

Team Leadership & Development

• Supervise Service Technicians, Set-up Technicians, Ag Tech Interns, Detail Technicians, Maintenance Technicians, and Service Administrative staff.
• Recruit, onboard, and develop service personnel.
• Conduct performance reviews and support ongoing training and skill development.
• Foster a collaborative and team-focused work environment.

Customer & Business Development

• Build and maintain strong relationships with customers to drive loyalty and repeat business.
• Develop and execute a Service Department marketing plan aligned with company goals.
• Coordinate customer clinics, field demonstrations, and promotional events.
• Ensure timely submission of warranty and Product Improvement Program claims.

Operational & Financial Oversight

• Develop annual department goals and budgets aligned with organizational objectives.
• Monitor service performance and productivity metrics.
• Maintain knowledge of industry products including John Deere and competitive agricultural equipment.

Safety & Compliance

• Ensure all safety policies and procedures are followed within the service department.
• Maintain a clean, organized, and safe work environment.

Qualifications:

• 3+ years of experience in service department operations
• Strong technical background in heavy equipment or agricultural machinery
• Experience managing or supervising service teams
• Familiarity with agricultural equipment such as tractors, trailers, and farm machinery
• Knowledge of John Deere or similar agricultural equipment brands preferred
• Strong sales and customer relationship skills
• Excellent written and verbal communication skills
• Strong organizational and interpersonal abilities
• Proficient computer skills
• Basic understanding of financial principles related to service department operations
• Experience with Service Advisor or similar diagnostic/service management systems is preferred

Physical Requirements:

• Ability to sit, stand, walk, bend, and reach for extended periods
• Ability to lift up to 50 lbs. without assistance
• Frequent computer use
• Driving as part of job duties
• Ability to hear normal tones and maintain visual awareness in a service environment

Additional Requirements

• Must be able to pass a pre-employment drug screening
• Must have a clean motor vehicle record

Equal Opportunity Employer

We are an Equal Opportunity Employer committed to creating a diverse and inclusive workplace.